Tech Support II

*Candidates MUST be currently local to the Fenton/St. Louis, MO area *Candidates must be legally authorized to work in the U.S. on a permanent basis without sponsorship. Overview Contract-to-hire, fully onsite Field Support Tech role based in Fenton/St. Louis, MO Salary target: ~65-70K – Hourly rate target: $30-35/hr W2 Travel to client sites required; reliable vehicle needed (mileage reimbursed) Very little to no remote work Team of 7 technicians Growth opportunity due to rapid expansion following FOCUS merger Ideal Candidate Strong communication/customer service skills are the top priority Looking for someone hands-on who is comfortable with: onsite service calls physical installs hardware setup mounting TVs/equipment remote ticket support Dental IT experience is strongly preferred but not required MSP experience helpful but not critical General IT support background preferred (A+ level knowledge helpful) Experience with Ninja/NinjaOne is a plus for remote support Wants someone proactive and comfortable “getting their hands dirty” Environment / Culture Very laid-back environment Business casual dress code (FOCUS polos/hats/jeans) Brand new office in Fenton Customer-facing role with frequent interaction with dental offices/clients Typical schedule: Calls begin around 7 AM Techs typically arrive around 8:00–8:30 AM Interview Process Video screening Scenario-based/customer communication discussion Conversational technical interview Additional Context Current emphasis is supporting dental office infrastructure, hardware, and managed software environments Potential future travel outside St. Louis area as business expands DISCLOSURES : Notice: The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their manager. Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at mia.harpster@akkodisgroup.com Equal Opportunity Employer/Veterans/Disabled. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:· The California Fair Chance Act· Los Angeles City Fair Chance Ordinance· Los Angeles County Fair Chance Ordinance for Employers· San Francisco Fair Chance Ordinance Show more Show less