Technical Support Specialist

A fast growing payments company is looking for a Technical Support Specialist to join our San Juan, PR team. What you'll do :Configure and support POS systems (Clover, Dejavoo, Pax )Troubleshoot hardware, software, and network issue sProvide phone based technical support to merchant sCollaborate with internal teams for smooth client onboardin gDocument cases and maintain technical processe sWhat we're looking for :Strong troubleshooting skills (hardware, software, networking basics )POS system experience is a plus !Clear communicator who can explain tech to non-technical user sDetail-oriented, reliable, and team-focuse dCustomer service phone experience is a bonu s