tour guide supervisor

Education: Secondary (high) school graduation certificate. Work setting: Remote location. Rural area. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Perform same duties as workers supervised. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Assist clients/guests with special needs. Co-ordinate, assign and review work. Hire and train staff in job duties, safety procedures and company policies. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Requisition materials and supplies. Oversee safety of operations. Supervision: Staff in various areas of responsibility. Computer and technology knowledge: MS Outlook. Number of tours guided: 10 tours and +. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Standing for extended periods. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Judgement. Organized. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Morning. Day. Weekend. Financial benefits: Gratuities. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .