warehouse supervisor

Warehouse Supervisor Company: Mountainscape Group Job Type: Full-time, permanent Location: Banff & Deadman?s Flats, AB Reports To: Warehouse Manager Compensation: $24 - $26 per hour Why Join Mountainscape? At Mountainscape, we specialize in crafting unforgettable experiences ? from corporate gatherings to custom weddings and premium event rentals ? all set against the breathtaking backdrop of the Rockies. We thrive in a fast-paced, hands-on environment where collaboration is key, and client satisfaction is everything. Every event is a new adventure, and no two days are ever the same ? which is exactly how we like it. Our team comes together to make magic happen, whether it is a mountaintop wedding or a large-scale corporate celebration. If you are a proactive, detail-oriented professional who enjoys solving challenges on the fly, working with passionate people, and celebrating big wins together, you will feel right at home here. About the Role Behind every successful event is a well-run operation, and ours starts in the warehouse. Our warehouse is the hub of the business, housing an extensive inventory of event furnishings, décor, tents, audiovisual equipment, specialty linens, and production materials. It also supports our fabrication, floral, laundry, and logistics operations. The Warehouse Supervisor works alongside the Warehouse Manager to execute high-efficiency warehouse operations while maintaining the Mountainscape Standard of flawless product quality. As the daily pulse of the warehouse, you are responsible for training and developing the team, driving operational precision, and ensuring every order leaving the warehouse is a perfect representation of our brand. This role leads the day-to-day warehouse operations, ensuring inventory accuracy, equipment readiness, efficient workflows, and high team performance to support exceptional event execution. This is a hands-on leadership role that combines team supervision, operational planning, inventory management, quality control, process improvement, and problem-solving. This is not a desk job. It is physical, fast-paced, and often unpredictable. If you enjoy working in a dynamic environment, leading from the front, and playing a critical role in bringing extraordinary events to life, this may be the role for you. Key Responsibilities Operations Support Crew Management * Provide day-to-day leadership, coaching, training, and support to Event Support Crew members. * Schedule and coordinate warehouse resources to ensure operational efficiency and successful event execution. * Collaborate with teams at both Banff and Deadman's Flats locations to ensure seamless communication, inventory movement, and workflow coordination. * Conduct regular one-on-one meetings, performance reviews, and ongoing coaching conversations. * Ensure team members consistently follow established processes, safety procedures, and quality standards. * Foster a positive, accountable, and solution-oriented team culture. Inventory & Order Precision * Review rental orders and event documentation to develop clear preparation plans for warehouse and operations teams. * Oversee the complete lifecycle of rental inventory, including order picking, staging, packing, shipping, receiving, cleaning, maintenance, and storage. * Ensure that all inventory movements, job notes, damages, shortages, and discrepancies are accurately documented in company systems. * Monitor inventory levels and identify shortages, damaged products, or replenishment requirements. * Investigate inventory discrepancies and implement corrective actions to improve accuracy and efficiency. * Ensure all orders are completed accurately, on time, and in accordance with company quality standards. Quality Control & Facility Stewardship * Maintain Mountainscape quality standards by ensuring all products are clean, functional, organized, and event ready. * Perform or coordinate routine inspections and preventative mainte