Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company's bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do Brex's Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You'll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and consistently hitting targets by transforming these connections into a steady stream of client referrals. If you have a history of exceeding expectations and a passion for creating mutually beneficial business relationships, this could be your chance to make a significant impact in a fast growing environment. Where you'll work This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Identify, cultivate, and deepen relationships with high-potential accounting firms Craft and implement tailored go-to-market strategies for each partner Facilitate smooth onboarding of new partners and their teams Drive client referrals from our accounting partners to fuel revenue growth for Brex Serve as a product expert, articulating our value proposition to partners Be the connective tissue for partners to the Brex ecosystem Work cross-functionally across marketing, growth, direct sales, and product & engineering to drive co-marketing opportunities, onboard new clients, and inform our product roadmap Conduct regular performance reviews with key partners Identify and build relationships with multiple stakeholders within accounting firms Become an expert in Brex's product, features, and workflows and augment the voice of our Accounting Partners Requirements 3+ years in a closing sales or partnerships role Demonstrated track record of consistently hitting targets and quotas Ability to identify client needs through thoughtful questioning, active listening, and analysis; including but not limited to shared mutual referral goals, enablement sessions, and MBR/QBRs where necessary Ability to deliver tailored, consultative solutions that align with partner's needs and business goals Ability to evaluate partnership performance, identify areas for optimization, and implement data-driven solutions Strong written and verbal communication skills, with excellent listening skills Thrives in a fast-paced, evolving startup environment Proven ability to build trust and credibility with internal and external stakeholders. Passion for community events and activations with partners Bonus points Experience in collaborating with accounting firms Accounting background (CPA certification or relevant industry experience is a plus) Compensation The expected OTE range for this role is $135,600 - $169,500. The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
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Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company's bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do Brex's Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You'll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and consistently hitting targets by transforming these connections into a steady stream of client referrals. If you have a history of exceeding expectations and a passion for creating mutually beneficial business relationships, this could be your chance to make a significant impact in a fast growing environment. Where you'll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Identify, cultivate, and deepen relationships with high-potential accounting firms Craft and implement tailored go-to-market strategies for each partner Facilitate smooth onboarding of new partners and their teams Drive client referrals from our accounting partners to fuel revenue growth for Brex Serve as a product expert, articulating our value proposition to partners Be the connective tissue for partners to the Brex ecosystem Work cross-functionally across marketing, growth, direct sales, and product & engineering to drive co-marketing opportunities, onboard new clients, and inform our product roadmap Conduct regular performance reviews with key partners Identify and build relationships with multiple stakeholders within accounting firms Become an expert in Brex's product, features, and workflows and augment the voice of our Accounting Partners Requirements 3+ years in a closing sales or partnerships role Demonstrated track record of consistently hitting targets and quotas Ability to identify client needs through thoughtful questioning, active listening, and analysis; including but not limited to shared mutual referral goals, enablement sessions, and MBR/QBRs where necessary Ability to deliver tailored, consultative solutions that align with partner's needs and business goals Ability to evaluate partnership performance, identify areas for optimization, and implement data-driven solutions Strong written and verbal communication skills, with excellent listening skills Thrives in a fast-paced, evolving startup environment Proven ability to build trust and credibility with internal and external stakeholders. Passion for community events and activations with partners Bonus points Experience in collaborating with accounting firms Accounting background (CPA certification or relevant industry experience is a plus) Compensation The expected OTE range for this role is $135,600 - $169,500. The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company's bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do Brex's Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You'll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and consistently hitting targets by transforming these connections into a steady stream of client referrals. If you have a history of exceeding expectations and a passion for creating mutually beneficial business relationships, this could be your chance to make a significant impact in a fast growing environment. Where you'll work This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Identify, cultivate, and deepen relationships with high-potential accounting firms Craft and implement tailored go-to-market strategies for each partner Facilitate smooth onboarding of new partners and their teams Drive client referrals from our accounting partners to fuel revenue growth for Brex Serve as a product expert, articulating our value proposition to partners Be the connective tissue for partners to the Brex ecosystem Work cross-functionally across marketing, growth, direct sales, and product & engineering to drive co-marketing opportunities, onboard new clients, and inform our product roadmap Conduct regular performance reviews with key partners Identify and build relationships with multiple stakeholders within accounting firms Become an expert in Brex's product, features, and workflows and augment the voice of our Accounting Partners Requirements 3+ years in a closing sales or partnerships role Demonstrated track record of consistently hitting targets and quotas Ability to identify client needs through thoughtful questioning, active listening, and analysis; including but not limited to shared mutual referral goals, enablement sessions, and MBR/QBRs where necessary Ability to deliver tailored, consultative solutions that align with partner's needs and business goals Ability to evaluate partnership performance, identify areas for optimization, and implement data-driven solutions Strong written and verbal communication skills, with excellent listening skills Thrives in a fast-paced, evolving startup environment Proven ability to build trust and credibility with internal and external stakeholders. Passion for community events and activations with partners Bonus points Experience in collaborating with accounting firms Accounting background (CPA certification or relevant industry experience is a plus) Compensation The expected OTE range for this role is $135,600 - $169,500. The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company's bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do Brex's Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You'll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and consistently hitting targets by transforming these connections into a steady stream of client referrals. If you have a history of exceeding expectations and a passion for creating mutually beneficial business relationships, this could be your chance to make a significant impact in a fast growing environment. Where you'll work This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Identify, cultivate, and deepen relationships with high-potential accounting firms Craft and implement tailored go-to-market strategies for each partner Facilitate smooth onboarding of new partners and their teams Drive client referrals from our accounting partners to fuel revenue growth for Brex Serve as a product expert, articulating our value proposition to partners Be the connective tissue for partners to the Brex ecosystem Work cross-functionally across marketing, growth, direct sales, and product & engineering to drive co-marketing opportunities, onboard new clients, and inform our product roadmap Conduct regular performance reviews with key partners Identify and build relationships with multiple stakeholders within accounting firms Become an expert in Brex's product, features, and workflows and augment the voice of our Accounting Partners Requirements 3+ years in a closing sales or partnerships role Demonstrated track record of consistently hitting targets and quotas Ability to identify client needs through thoughtful questioning, active listening, and analysis; including but not limited to shared mutual referral goals, enablement sessions, and MBR/QBRs where necessary Ability to deliver tailored, consultative solutions that align with partner's needs and business goals Ability to evaluate partnership performance, identify areas for optimization, and implement data-driven solutions Strong written and verbal communication skills, with excellent listening skills Thrives in a fast-paced, evolving startup environment Proven ability to build trust and credibility with internal and external stakeholders. Passion for community events and activations with partners Bonus points Experience in collaborating with accounting firms Accounting background (CPA certification or relevant industry experience is a plus) Compensation The expected OTE range for this role is $135,600 - $169,500. The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company's bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do Brex's Accounting Channel is undergoing exponential growth, and we are looking for a partner manager to accelerate the team. In this role, you'll be at the forefront of shaping and expanding our market presence, driving a critical engine of our company's success. We're on the hunt for a dynamic professional who excels at forging powerful alliances in the accounting and OCFO ecosystems. You'll be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and consistently hitting targets by transforming these connections into a steady stream of client referrals. If you have a history of exceeding expectations and a passion for creating mutually beneficial business relationships, this could be your chance to make a significant impact in a fast growing environment. Where you'll work This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Identify, cultivate, and deepen relationships with high-potential accounting firms Craft and implement tailored go-to-market strategies for each partner Facilitate smooth onboarding of new partners and their teams Drive client referrals from our accounting partners to fuel revenue growth for Brex Serve as a product expert, articulating our value proposition to partners Be the connective tissue for partners to the Brex ecosystem Work cross-functionally across marketing, growth, direct sales, and product & engineering to drive co-marketing opportunities, onboard new clients, and inform our product roadmap Conduct regular performance reviews with key partners Identify and build relationships with multiple stakeholders within accounting firms Become an expert in Brex's product, features, and workflows and augment the voice of our Accounting Partners Requirements 3+ years in a closing sales or partnerships role Demonstrated track record of consistently hitting targets and quotas Ability to identify client needs through thoughtful questioning, active listening, and analysis; including but not limited to shared mutual referral goals, enablement sessions, and MBR/QBRs where necessary Ability to deliver tailored, consultative solutions that align with partner's needs and business goals Ability to evaluate partnership performance, identify areas for optimization, and implement data-driven solutions Strong written and verbal communication skills, with excellent listening skills Thrives in a fast-paced, evolving startup environment Proven ability to build trust and credibility with internal and external stakeholders. Passion for community events and activations with partners Bonus points Experience in collaborating with accounting firms Accounting background (CPA certification or relevant industry experience is a plus) Compensation The expected OTE range for this role is $135,600 - $169,500. The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
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MongoDB is hiring a Director of Customer Marketing & Advocacy to showcase our customers and support one of our strongest growth levers. This is a build-and-influence role: you will scale customer marketing into a strategic growth function impacting market share, mindshare and awareness with a focus on enterprise segments and AI-native startups. We're not looking for someone to run customer marketing as usual. We want a leader who will innovate, drive change, and take this program to the next level: an AI-enabled engine that finds, matches, and activates customer voice at speed and scale, and a program other companies point to as the bar they aspire to. You will replace manual, ad hoc processes with automation and AI, so customer stories reach every channel faster and with less friction and innovate the customer marketing function and model. You will build a world where our customers show up everywhere: on stage, in analyst and press conversations, across our brand campaigns and content, and throughout the buying journey. You will also create a channel for customer insight where the insight we gather from customers will sharpen how Product and Product Marketing position, message, and launch. You will make sure every one of those moments is planned, measured, and tied to corporate goals. Customer voice will be the foundation of MongoDB's brand, building awareness and mindshare with the buyers and builders who matter most. You will lead the customer marketing team across AMER and EMEA and partner closely with Brand, Communications, Strategic Events, Social Media, Product Marketing, Executive Programs, Sales, Customer Success, Partners, Product, and Investor Relations. This role can be based remotely in the United States. What You'll Do Put customer voice at the center of MongoDB's story, across every channel Make the customer voice the heart of our brand. Partner with Brand Marketing & Creative to make customer outcomes a foundational part of MongoDB's brand narrative and campaigns, building awareness and mindshare and shaping how the market sees us Lead customer storytelling and content. Set the editorial bar for case studies, video, and executive point-of-view content, and make sure those stories feed brand, social media, communications, events, and demand programs Bring customers to every stage. Partner with Strategic Events to make customers central to flagship events such as MongoDB.local, plus keynotes, webinars, and brand activations, recruiting and preparing customer speakers who bring our story to life Earn credibility beyond our own channels. Work with Communications to connect customers with the press, analysts, and industry influencers who shape enterprise and developer opinion, so credible third-party voices carry our story further than we can alone Reimagine the program and build the AI-enabled engine Redefine what customer marketing can be, and set the bar. Set the charter, operating model, and multi-year roadmap for a function that unifies storytelling, advocacy, executive engagement, and influencer relationships into one system, and build a program that peers benchmark themselves against Build an AI-enabled engine that scales. Use automation and AI to find, match, and activate customer voice across channels, from story intake and customer matching to content tagging and performance reporting. Replace ad hoc, one-off requests with clear standards, shared ownership across teams, defined dependencies, and accountability for results Grow a deep, diverse customer community. Lead the global strategy for recruiting and nurturing customers across enterprise segments and AI-native startups, so we always have the right voice for the moment and the channel Embed customer proof across the business. Bring customer evidence into brand campaigns, product launches, demand programs, and sales conversations, so it becomes a dependable part of how we market, launch, and win Turn customer voice into insight. Make customer insight a two-way exchange, not just a channel for outbound proof. Capture what customers tell us through stories and bring it back to Product and Product Marketing to inform positioning, messaging, and launches Drive impact Prove the business case. Define KPIs and build the attribution model that connects customer proof to brand awareness and mindshare, revenue growth, retention, and expansion Influence up and across. Build executive sponsorship across Brand, Communications, Social, Events, Sales, Customer Success, Product, Partners, Product Marketing, and Investor Relations Build and lead the team. Set vision, priorities, and metrics; hire, coach, and develop a high-performing global team, including people managers. Own budget, agencies, and the tooling behind the work What You'll Bring 10+ years of B2B marketing experience, including significant leadership of customer marketing, advocacy, or customer-led brand programs at an enterprise software, cloud, data, or developer-focused company 5+ years leading teams, including managing managers and teams across regions A record of innovating and driving change: you've taken a customer marketing or advocacy program well beyond the standard model, built systems that scale efficiently, and created work your peers and the broader community look to as a benchmark Hands-on experience using AI and automation to scale customer marketing or advocacy operations, plus a clear point of view on where AI is taking the function A track record of building or scaling a customer marketing function through significant growth or change, with quantifiable results Exceptional storytelling and editorial judgment, with experience making customer voice central to a brand narrative, building awareness and mindshare, and translating complex technology into clear, credible business stories Experience integrating customer voice across brand campaigns, communications, social and influencer marketing, events, and product launches Proven success building customer advocacy and co-marketing programs that recruit and engage a strong, diverse base of customer participants Executive presence, with experience engaging C-level customers and changing senior leaders' minds with data and customer evidence Experience building cross-functional operating models with clear ownership, dependencies, and accountability, and influencing stakeholders without direct authority Comfort in a fast-moving, technical, AI-driven market. Preferred Qualifications Experience marketing to both large enterprises and startups, and to technical buyers or developers as well as executive decision makers Experience with AI-enabled advocacy or customer evidence platforms Experience supporting executive communications, keynote development, or large-scale customer events Experience supplying customer proof for earnings, investor, or analyst materials at a public company A recognized presence in the customer marketing community, such as conference speaking, advisory boards, industry awards, published thought leadership, or teaching About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273589523 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $115,000 — $226,000 USD
We're seeking curious minds like yours to collaborate with full-time engineers and cross functional teammates, learn development standard methodologies, and gain practical software engineering experience. Software engineering interns are fully integrated into software engineering teams across our Product and Technology organization. Interns spend their summer pushing production-level code to make lasting contributions across MongoDB's products and services for our internal teams, external customers, and developer end users. This is a 12-week internship starting in May or June 2027. What we are looking for in you (qualifications) In the process of receiving a Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field. Have a foundation in computer science theory, with proficiencies in data structures, algorithms, and software design. Fluent in any one of the following programming languages: Java, Python, Go, C++, Javascript, Node.js - or a comparable object-oriented programming language. Have a minimum of one quarter/semester remaining in university studies after the internship concludes. Graduation date in Fall 2027, Spring 2028, Summer 2028, Fall 2028, Spring 2029 or Summer 2029. Must be authorized to work in the United States. What you'll find at MongoDB Authentic Culture: A workplace where you are encouraged to bring your whole self to work, we believe that Embracing the Power of Differences is the best way to broaden our own perspectives and foster innovation. Personalized Mentorship: Pair up with an engineering Mentor, a Program Advisor from the Early Talent Recruitment Team, and an Employee Resource Group (ERG) Guide to foster your growth. Career Coaching Sessions: Access to a tailored training program designed uniquely for interns' personal and professional development. Work-Life Harmony: Embrace "Bloom for Interns" with access to mental and physical health benefits, paid time off, free lunch, and more! Impactful Projects: Contribute to projects where you can Make it Matter - your meaningful work will see the light of day. Exclusive Networking: Attend "Speaker Series" and "Get to Knows" to connect with our executives and departmental leaders. Vibrant Community: Build connections with fellow interns and join after-work social events, virtual gatherings, and local city activities to create connections and friendships. Relocation Support: Financial assistance, housing, and a commuting stipend to allow you to comfortably settle into your new location. Path to Full-Time: A chance to see if MongoDB is where you see yourself long term with the possibility of receiving a full time offer at the end of the summer! MongoDB internships are full-time (40 hours/week) for 12 consecutive weeks beginning in May or June and ending in August or September. All interns are considered hybrid employees, designated the "in office" working model and are expected to be in their office location 3-5 days a week. Due to the high volume of applications our Early Talent Recruitment Team receives, it may take up to six weeks to hear back regarding an update on your application status. Our goal is to get back sooner, but we appreciate your patience as our team carefully reviews each application. About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 426438 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $86,528 — $123,552 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, San Francisco Principal, GTM Automation, RevOps What We're Looking For: We're hiring a Principal for GTM Automation to document processes, build the AI agents and automation, and design improvements for our Revenue organization (Sales, Marketing, Customer Success, Partner, RevOps). This is a senior individual contributor role where you will build and maintain the automation needed to drive efficiency and reduce operational friction. The hard part of this job is knowing where not to put an agent. You'll decide which parts of prospecting, account research, deal management, and renewals can be handed to AI systems, where a person has to stay involved, and how we confirm the output is right before a seller acts on it. You will work directly with Sales leadership, Revenue Operations, Enablement, and the data and engineering teams on tools that save sellers real time. Success is identified by creating systems that resolve mundane tasks and save people real time. We are looking for someone who has run agentic systems in production for a business team and can tell us what broke and what they changed. Location: Remote, Austin or San Francisco What You'll Get To Do In This Role: Design and build agentic workflows for repetitive revenue work such as account creation and enrichment, CRM updates, renewals, QBR prep, deal registration, account ownership, etc. Add RBAC, observability, error handling, etc. to make the systems as robust as possible. Decide where AI and automation fit in the go-to-market motion, and where human judgment is still required. Set the quality bar for agents in production: evals that run before every release, monitoring tied to pipeline and revenue, clear rules for sensitive data, and a tested rollback. Own the architecture that connects agents to Salesforce, the data warehouse, enrichment and intent sources, and call data, so the next workflow reuses what the last one built. Build the signal layer that feeds account prioritization, routing, and next-best-action. Product usage, intent, firmographic changes, and call transcripts all go in. Review code and designs from stakeholders (analysts, Revenue Operations partners, etc.). Where version control, tests, or code review are missing, help put them in place. Work with Sales, Marketing, and Customer Success leaders to find the work worth automating, and say no to the work that isn't. Measure adoption and business impact for everything that ships. Retire tools that the organization isn't using. Track new models, agent frameworks, and vendor tools, and decide what's worth adopting. Document each system and who owns it, so it keeps running when you move on to the next one. What We're Looking For In You: 10+ years in software engineering, data engineering, GTM automation, or revenue systems, with several years owning systems from design through production support at staff level or above. At least one LLM-powered workflow or agent that a business team relied on in production. Be ready to walk us through how it called tools, handled failures, and was evaluated. Strong Python or TypeScript, and strong SQL. You write tested code, and you can review AI-generated code well enough to catch what it gets wrong. Hands-on Salesforce experience with the data model, Flow, APIs, and permissions, and a clear sense of how CRM data goes bad when automation writes to it. Comfort working directly in BigQuery, Snowflake, or a similar warehouse. Experience integrating SaaS systems over REST APIs and webhooks, and tracing a failure back to its source. Working knowledge of enrichment and signal tools such as D&B, ZoomInfo, and HG Insights, and a view on what to do when two sources disagree. You can explain the same system to a sales VP in two sentences and to an engineer in a schema, and you can influence leaders on teams that don't report to you. Compensation Compensation may be adjusted depending on work location. For San Francisco based hires: Estimated annual salary of $184,000-$230,000. Austin based hires: Estimated annual salary of $160,000 - $210,000. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Hiring Locations: Lisbon, Portugal, London, United Kingdom About the department In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare's SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management. To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Who you are You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. What you'll do Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries Maintain Data Center environment operational availability Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis Creating and maintaining documentation, plans, SOP's, MOP's etc. Support and configure network infrastructure where required Providing feedback to internal teams to support internal tools and external vendor partnerships Required Experience Experience with Juniper, Cisco and DWDM network equipment Minimum of 4 years experience of Linux systems administration Experience managing and instructing remote contractors Familiarity with work required to stand up infrastructure in remote colocation facilities Experience running and improving operational processes, including automation tooling, in a rapidly changing environment Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.) Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network. Other Responsibilities May Include Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure Assist with the definition, documentation and implementation of consistent processes across all region Limited travel Examples of desirable skills, knowledge and experience Bachelor's degree; technical background in engineering, computer science, or MIS Direct experience executing on complex data center/infrastructure projects Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools Experience running and improving operational processes in a rapidly changing environment Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously Ability to manage Microsoft Excel and Google Sheets Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA Must be a team player Bonus Points Multi-lingual; experience working with infrastructure in multiple countries Comfortable with remote "lights-out" and out-of-band access to data center resources Linux certifications (RHCSA etc.) Network certifications (CCNA, JNCIA or higher) Configuration management systems such as Saltstack, Chef, Puppet or Ansible Scripting or software development experience in Bash, Python or Go-lang Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache Experience in working within a large scale SaaS vendor Compensation Compensation may be adjusted depending on work location and level. Lisbon Estimated Base salary 42,000 - 57,000 (Reflected in local currency). London Estimated Base salary 60,000 - 83,000 (Reflected in local currency). Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Data Center Network Operations Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Hiring Locations: Atlanta, GA, Austin, US, Denver, CO, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US About the department In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare's SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management. To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Who you are You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. What you'll do Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries Maintain Data Center environment operational availability Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis Creating and maintaining documentation, plans, SOP's, MOP's etc. Support and configure network infrastructure where required Providing feedback to internal teams to support internal tools and external vendor partnerships Required Experience Experience with Juniper, Cisco and DWDM network equipment Minimum of 4 years experience of Linux systems administration Experience managing and instructing remote contractors Familiarity with work required to stand up infrastructure in remote colocation facilities Experience running and improving operational processes, including automation tooling, in a rapidly changing environment Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.) Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network. Other Responsibilities May Include Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure Assist with the definition, documentation and implementation of consistent processes across all region Limited travel Examples of desirable skills, knowledge and experience Bachelor's degree; technical background in engineering, computer science, or MIS Direct experience executing on complex data center/infrastructure projects Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools Experience running and improving operational processes in a rapidly changing environment Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously Ability to manage Microsoft Excel and Google Sheets Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA Must be a team player Bonus Points Multi-lingual; experience working with infrastructure in multiple countries Comfortable with remote "lights-out" and out-of-band access to data center resources Linux certifications (RHCSA etc.) Network certifications (CCNA, JNCIA or higher) Configuration management systems such as Saltstack, Chef, Puppet or Ansible Scripting or software development experience in Bash, Python or Go-lang Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache Experience in working within a large scale SaaS vendor Compensation Compensation may be adjusted depending on work location and level. San Francisco Estimated Base salary $126,000 - $174,000. Seattle, Washington D.C., New York Estimated Base salary $120,000 - $165,000. Austin, Denver, Atlanta Estimated Base salary $98,000 - $123,000. Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Staff Machine Learning Engineer on Twilio's AI/ML Platform team. About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality. You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software. Responsibilities In this role, you'll: Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration. Identify opportunities to leverage small language via fine-tuning/distillation. Build ML systems that hold up at Twilio scale. Set standards and tooling for building evals across a range of AI/ML capabilities. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs. Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale. Strong communication skills and highly effective collaborator who works well with teammates. Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.). Desired: Prior experience building evals for autonomous agents and large language models. Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Prior experience working in a globally distributed team. Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $160,320 - $200,400 Target Bonus Percentage 12.5% The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Partner Program Manager. About the job As we expand our partner ecosystem to support global growth targets, we are expanding our team to scale responsibly. We are seeking a versatile Partner Program Manager to drive an exceptional experience across our Systems Integrators (SIs), ISVs, Resell, and Technology partners. This balanced role bridges the gap between high-touch partner experience, strategic cross-functional project management, and advanced lifecycle automation. If you have a deep background in partnerships, an AI-forward mindset for process optimization, and hands-on experience with modern ecosystem toolsets, this role offers an exciting opportunity to shape the future of our global network. In this role, you won't just follow a static blueprint—you will help build it. We are seeking a highly proactive partner program manager to drive exceptional experiences for our Systems Integrators (SIs), ISVs, Resell, and Technology partners. You will take the lead on optimizing the end-to-end partner journey, managing cross-functional projects, and eliminating operational friction. This position requires a "can-do" attitude and a passion for continuous improvement. You will be responsible for transforming manual workflows into automated, scalable systems, managing key vendor capabilities, and implementing strategic initiatives that directly unlock ecosystem revenue velocity. Responsibilities In this role, you'll: Drive Program Modernization & Scale: Act as an operational engine for the team, identifying process bottlenecks and proactively designing new ways to automate existing manual workflows. Own Problem-Solving: Step into complex challenges across the partner lifecycle and chart a clear path forward to build repeatable, programmatic solutions. Optimize the Partner Experience: Lead and refine core partner onboarding pathways, lifecycle touchpoints, and support workflows to deliver a seamless, world-class journey for external ecosystems. Accelerate Partner Revenue Mechanics: Build and execute operational frameworks that eliminate transaction friction, streamline incentive administration, and maximize partner-sourced revenue pipelines. Manage Technology & Vendor Capabilities: Serve as a strategic owner for key components of our partner tech stack and vendor relationships, ensuring our data models and tools are optimized for ecosystem scale rather than mere maintenance. Orchestrate High-Touch Communications: Develop and execute comprehensive partner engagement strategies, ensuring clear, accessible program documentation, impactful updates, and consistent enablement communications across all segments. Lead Cross-Functional Project Execution: Develop and run end-to-end project plans for new partner initiatives, collaborating closely with Product, Marketing, Sales, Legal, and Tech teams to ensure alignment and timely milestone delivery. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Education: Bachelor's degree in Business, Marketing, Communications, or a related field; relevant experience may be considered. Experience: 5–8 years of experience in partner program or project management, partner management, strategy and operations, or a similar role within a fast-paced technology company. The "Get-Stuff-Done" Mindset: A proven track record of operating effectively in complex environments, turning ambiguous problems into plans, and delivering results without a rigid instructions script. Project Management & Collaboration: Strong project management skills, with the ability to manage complex cross-functional timelines, align diverse stakeholders, and drive accountability. Communication & Content: Excellent written and verbal communication skills for translating complex program guidelines into clear, compelling partner assets, guides, and updates. Desired: Ecosystem Acumen: Solid understanding of modern partner program structures, lifecycle methodologies, and experience working with SIs, ISVs, Resell, or Technology tracks. Tech Stack & Automation Familiarity: Hands-on exposure to CRM and partner ecosystem technologies (such as PRMs, account-mapping utilities, or data integration tools) with a strong desire to leverage software and AI to remove manual tasks. Revenue Orientation: Experience designing or supporting commercial program models, referral paths, or joint sales plays that directly drive channel pipelines. Advanced Degree: BA/BS degree or equivalent required. MBA is a plus. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700. Based in the San Francisco Bay area, California: $137,520 - $171,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 23,2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.