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Mon- Fri Overview Leads the design, implementation, security, and optimization of the organization's database infrastructure to ensure high availability, scalability, and performance. This role involves overseeing database architecture, developing and enforcing security policies, managing disaster recovery strategies, and optimizing complex queries. Major focus is given to meet the SLAs, RPOs and RTOs defined by business users and needs. The Senior DBA collaborates with IT leadership, developers, and system administrators to align database solutions with business needs while proactively identifying and resolving performance bottlenecks. Additionally, they mentor all DBAs and Junior DBAs. Responsible for the establishment of best practices, driving automation and implementing new technologies. As a technical expert, the Senior DBA plays a key role in strategic planning, capacity management, and ensuring compliance with industry regulations and data governance standards. The Senior DBA stays abreast of standard industry concepts, practices, and procedures. Working knowledge of a wide range of database vendors and products is required. Performs a wide-variety of database related tasks. Responsibilities Assumes responsibility for effectively coordinating and performing the analysis, design, and maintenance of database systems at a technical level. Gathers data and assesses user information, reporting, and system needs. Analyzes database requirements and pursues implementation of a relational database design at a physical level. Responsible for the creation of the storage structure definitions. In addition, must also define the associated mapping between the internal and conceptual schemas. Analyzes, reviews, and enhances the architecture to increase operating efficiency or adapt to new requirements. Performs a variety of complex administration tasks, such as designing, documenting, and coding of database objects including business logic for custom applications. Maintains the database and data communication system. Maps user requirements to system performance and reliability. Specific focus is given to business continuity measurements (SLAs, RPOs, RTOs, etc). Prepares program test data, analyzes test results, and specifies data control procedures for refreshing development, test, and training environments. Reviews internal software operating systems and performs the more involved system maintenance and updates, such as revising application programs to interface with changes in the operating system. Produces comprehensive diagrams and charts to represent current and proposed systems and their interrelations with one another. Prepares program specifications to communicate system and program designs to others. Monitors and tests backup and recovery procedures. Responsible for ensuring data backups are archived and sufficiently recoverable for both complete and point-in-time recovery. Assumes leadership role on project teams as assigned. Maintains systems' integrity and performance. Maintains documentation. Assumes responsibility for establishing and maintaining good communication and coordination with developers and end users. Responds to both developer and user requests and follows through promptly. Resolves problems and concerns. Provides assistance, support, and training to users as required. Ensures that database structures meet developer requirements and are completed on schedule. Ensures that interactions with users are clear, courteous, and understandable. Communicates as much information as possible to developers/users, including reasons for problems, project status, and deadlines. Acts as a consultant and resource to developers, users, management and focus groups. Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with area staff and management. Keeps management informed of significant problems and of progress attained in reaching established objectives. Provides recommendations to establish new and/or more effective database designs including future equipment needs. Assists and supports Information Systems personnel as needed. Coordinates, directs, and trains others as needed. Prepares reports of data growth and performance issues, discussing changes and their ramifications. Completes records and other required documents. Attends and participates in meetings and committees as required. Assumes responsibility as liaison between out-source resources and Credit Union staff. Develops specifications for out-sourced contracts. Prepares and issues Request for Proposal (RFP) to out-source vendors. Evaluates responses to RFPs. Recommends vendor selection and monitors compliance to vendor contract commitment. Provides project management for the Credit Union on out-sources projects to ensure compliance to vendor contract commitment, integration with Credit Union information systems, adequate back-up and recovery procedures, documentation, and audit ability. Responds to vendors requests and follows through promptly. Resolves problems and concerns. Provides assistance, support and training to vendors as required. Ensures that interactions with vendors are clear, courteous and understandable. Acts as technical liaison between vendors and Credit Union staff and managers. Communicates as much information as possible to vendors, management and users, including reasons for problems, project status and deadlines. Assumes responsibility for related duties as required or assigned. Stays informed of changes in database administration and computer technology. Keeps work area clean, secure, and well-maintained. Completes special projects as assigned. Training/Education/Certification Qualifications Bachelor's degree in computer science or related field or an equivalent combination of education training, and experience. Required Knowledge Understanding of Credit Union operations and information needs. Thorough understanding of data architecture and information systems. Knowledge of business software applications. Experience Required At least 8 years of DBA experience, preferably in a financial environment. Supervisory experience helpful. Experience using Windows, Linux, & Unix operating systems Extensive knowledge and experience in Oracle, DB2 UDB, MS-SQL Server, & MySQL. Strong SQL knowledge Advanced understanding of relational database architecture. Practical experience with backup/recovery procedures. Knowledge of project management techniques Experience with database administration software. Skills/Abilities Strong analytical and problem-solving skills. Well organized. Solid project management abilities Good communication skills. Ability to assist and train others. Work well with and communicate with people. Be self motivated and creative Be flexible, responsive and work effectively under pressure. Understand complex issues and solve problems. Motivate and direct the efforts of others, lead teams and projects. Communicate complex ideas to others clearly. Comprehend complex multi-program, multi-dimension systems.

This position opens on September 11, 2026, and will remain open until filled. The first review of applications will occur on September 28, 2026. At Eugene Water & Electric Board (EWEB), we don't just provide water and electricity – we deliver essential services that are vital to the community. We are seeking a skilled Database Administrator to manage and maintain MSSQL and Oracle databases supporting critical utility operations. This is an important position that helps keep EWEB running. As a Database Administrator at EWEB, you will be responsible for ensuring database performance, security, availability, and scalability across diverse environments. Additional responsibilities include implementing backup and recovery strategies, optimizing queries, and supporting application teams. This role plays a key part in sustaining the integrity of enterprise data systems for a mission-critical public utility. Key Responsibilities Design, develop and maintain enterprise databases including creating data structures and conceptual models to meet business requirements. Organize, analyze, archive, and maintain data and data structures in Microsoft SQL and Oracle database systems. Ensure availability, reliability, capacity, and effective utilization of database resources. Install, test, update and troubleshoot databases and data integrations using industry standard tools and techniques. Identify and resolve database, application integration, and system performance issues. Provide support to developers, application administrators, and vendors as appropriate. Ensure data security, backup, recovery, and continuity of service for databases. Create and maintain configuration documents and work as a team to support operations. Consult with technical business users to understand their requirements for data management and translate those into trackable tasks for IT teams to execute. What You'll Bring A work history of applied technical knowledge and skills in database design, performance management, troubleshooting and administration. Strong analytical and problem-solving skills, with the ability to evaluate complex technical issues, identify root causes, and develop effective solutions. Excellent communication skills and a collaborative attitude. Ability to work effectively with business and technical partners to deliver data management solutions to a diverse organization with varying technical skills. Strong writing skills which enable you to create and maintain clear technical documents including architecture, processes, and implemented configurations with strong attention to detail. A passion for technology, problem solving, and data integrity. Location: This position is based in Eugene, Oregon; it has been approved as a hybrid work arrangement involving a combination of telecommuting and working onsite. The selected candidate must live in the state of Oregon. Compensation & Benefits The starting annual salary for this position is $117,325.02 to $146,656.28 commensurate with knowledge, skills, education, and experience as it relates to the position. Please Note: The base pay offered will be established based on multiple factors, including job-related knowledge and skills, relevant experience, and internal equity. Consistent with EWEB's compensation philosophy, it is not customary to place individuals at the high end of the salary range at the time of hire. Compensation decisions are made holistically to support fair, consistent, and equitable pay practices, taking into account the specific circumstances of each position and candidate. EWEB values total worker health, both at work and at home, and provides a robust compensation & benefits package. – Read more about our benefits. Qualifications & Requirements Equivalency: EWEB will consider an equivalent combination of relevant education and experience when reviewing applications. Candidates who do not meet all the minimum qualifications, but whose application materials demonstrate the necessary knowledge, skills, and abilities to be successful in the position, are encouraged to apply. We understand that valuable experience can be gained through various avenues, and we value diverse experiences and unique perspectives. Education: Bachelor's degree in Information Technology, Computer Science, Information Systems or closely related field from an accredited college, which includes course work in computer concepts, technical writing, software tools, and workstation environment. Licenses/Certifications: None. Experience: Five years of progressively responsible experience in administering database management system software. Experience using and administering relational database management system software. Recommended: Database vendor-based DBA certifications, network and storage experience. Experience in Red Hat Enterprise Linux and Windows operating systems. Project Management skills as well as experience with vendor and contract relationships management. Oregon driver's license required: No Post-offer background check required: Yes Post-offer drug test required: No Post-offer physical/functional test required: No Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time. Supplemental Questions The application for this position includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Provide detailed answers to each question. Please do not reference your resume or application in your responses. Applications may be rejected if incomplete. WHY CHOOSE EWEB? EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged. We are committed to providing a work environment conducive to the safety, health, and well-being of our workforce, and offer great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and an employee credit union. We consistently rank as one of the healthiest employers in Oregon! EWEB is Oregon's largest customer-owned utility. We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area. As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers. Equal Employment Opportunity EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability, and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining, and advancing talent from all sources strengthens our bond with the multifaceted community we serve. Tobacco, Smoke, and Vapor-Free Campus Policy EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment. Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco while participating in EWEB functions, on EWEB property, or while performing right-of-way tasks. Other Requirements This description is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned. Nothing in this description restricts EWEB's right to assign or reassign duties and responsibilities to this job at any time. Job descriptions may occasionally be updated, as necessary, to reflect evolving business needs.

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview East West Bank is seeking a highly skilled Database Administrator (DBA) to support and manage the Bank's enterprise database platforms. The DBA is responsible for ensuring the availability, security, performance, integrity, and recoverability of mission-critical database systems across on-premises and cloud environments. This role partners closely with application development, infrastructure, cybersecurity, architecture, and business teams to deliver secure, resilient, and highly available data platforms that support the Bank's operations and regulatory requirements. Responsibilities Database Administration & Operations Install, configure, administer, and maintain Microsoft SQL Server environments across development, test, disaster recovery, and production platforms. Manage database availability, performance, capacity planning, and overall platform health. Monitor and troubleshoot database, operating system, and application performance issues. Administer Always On Availability Groups, clustering, replication, and other high-availability technologies. Support database patching, upgrades, migrations, and lifecycle management activities. Maintain database standards, configuration baselines, and operational procedures. Security & Compliance Implement and enforce database security controls, authentication, authorization, encryption, and auditing requirements. Manage database access requests and privileged account administration. Ensure compliance with Bank policies, standards, regulatory requirements, and audit expectations. Support internal and external audits by providing documentation, evidence, and technical expertise. Assist in vulnerability remediation and security hardening efforts. Backup, Recovery & Business Continuity Develop, monitor, and maintain database backup and recovery strategies. Execute and validate database restore testing activities. Support disaster recovery planning, testing, and recovery operations. Ensure recovery objectives and data protection requirements are met. Cloud & Data Platform Support Administer Azure SQL Database, Managed Instance, and related cloud database technologies. Support cloud migration initiatives and modernization efforts. Collaborate with enterprise architecture teams on database platform strategy and governance. Change Management & Automation Participate in change management, release management, and production deployment activities. Develop and maintain automation solutions using T-SQL, PowerShell, and other tools to improve operational efficiency. Create and maintain technical documentation, runbooks, and operating procedures. Collaboration & Leadership Work closely with developers, infrastructure engineers, cybersecurity teams, and business stakeholders. Provide technical guidance and mentorship to junior DBAs and support personnel. Participate in major incident response and problem management activities. Serve as a subject matter expert for database technologies and best practices. Perform other duties as assigned. Working Relationships The DBA Works Closely With Application Development Teams Information Security Infrastructure and Cloud Operations Enterprise Architecture IT Risk and Compliance Business Application Support Teams Audit and Regulatory Examination Teams Success Measures Database platform availability and reliability Successful backup and recovery testing results Regulatory and audit compliance outcomes Security and vulnerability remediation performance Incident reduction and operational efficiency improvements Delivery of database modernization and automation initiatives Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. 5+ years of experience administering Microsoft SQL Server environments. Strong experience with: SQL Server 2022 and 2025 Database performance tuning and optimization Query tuning and troubleshooting Backup and recovery processes High availability and disaster recovery solutions Security administration and auditing PowerShell scripting and automation Excellent analytical, troubleshooting, and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities in a fast-paced financial services environment. Preferred Qualifications Experience supporting large-scale enterprise database environments. Experience with Azure SQL Database, Managed Instances, and AWS cloud database services. Familiarity with SSIS, SSRS, Azure Data Factory, and enterprise data warehouse platforms. Experience supporting financial institutions or other highly regulated environments. Knowledge of FFIEC, NIST, SOX, GLBA, SOC, and related regulatory frameworks. Experience with DevOps, CI/CD pipelines, database deployments, and Infrastructure-as-Code methodologies. Key Competencies Database Performance Management High Availability & Disaster Recovery Information Security & Data Protection Automation & Process Improvement Incident and Problem Management Regulatory Compliance Risk Awareness Team Collaboration Technical Leadership Continuous Improvement Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $130,000.00/Yr. - USD $165,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Gemeinsam großartig – werde Teil des Teams Als Werkstudent Kundenservice | Spätschicht & Samstagsdienst (m/w/d) bei WattFox trägst du maßgeblich zu unserem Erfolg bei, indem du die Projekte unserer Kundschaft mit ihnen telefonisch so detailliert ausarbeitest, dass sie folgend schnellstmöglich, kostenlos und unverbindlich an die passenden Fachfirmen weitergeleitet werden können. Starte als Werkstudent (m/w/d) ab 16h/Woche bis 20/h Woche im deutschlandweiten Home Office zum 15.10.2026 durch! Deine Mission Kundenerfahrung : Du bist erste Ansprechperson für Interessierte, die über unsere Angebotsvergleichsportale Kontakt zu Produkten wie bspw. Photovoltaik, Heizungen oder Immobilien aufnehmen (kein Verkauf!). Anrufmanagement : Du kontaktierst unsere Anfragenden telefonisch oder nimmst eingehende Anrufe entgegen. Datenaufnahme : Mithilfe von Leitfäden führst du durch das Gespräch und dokumentierst die Projektdetails, damit sie folgend an die passenden Fachfirmen (z.B. Solarteur-Betriebe) weitergeleitet werden können. CRM- und Toolmanagement: Du nutzt moderne Tools wie virtuelle Telefonanlagen und unser CRM-System zum Verwalten eingehender Anfragen. Deine Talente Immatrikulation : Du bist für mind. zwei weitere Semester an einer Universität oder Hochschule immatrikuliert. Call-Agent-Erfahrung: Du bringst erste Erfahrungen aus den Bereichen Call Center, Customer Service, Inbound, Client Support oder Customer Care mit. Kundenorientierung : Du überzeugst mit einem serviceorientierten Auftreten und zielgerichteter Kommunikation am Telefon sowie Freude am Umgang mit Kundinnen und Kunden. Digitalaffinität : Du bist sicher im Umgang mit den gängigen Technik-Tools einer Büroumgebung und bringst eine generelle Digitalaffinität mit, durch die du dich schnell in Neues einarbeiten kannst. Deutschkenntnisse : Du beherrschst die deutsche Sprache in Wort und Schrift auf dem Niveau C1. Unser Angebot #DasWichtigste : Du bekommst zum Einstieg 14 Euro pro Stunde zzgl. attraktiver leistungsbezogener Zusatzvergütung . Um so richtig durchzustarten, profitierst du von unserem Top-Performer-Modell, welches dir ermöglicht, deinen Erfolg selbst zu beeinflussen. #Planungssicherheit: Während deines Semesters kannst du ab 16 bis 20 Stunden die Woche arbeiten. In den Semesterferien 40 Stunden die Woche nach Rücksprache. Deine Zeiten und Schichten passt du zu Beginn fest an dein Studium an. Durch gleichbleibende Schichtzeiten hast du dein Semester fest im Griff. #SchnellUndUnkompliziert: Unser Bewerbungsprozess ist digital und kompakt. Wir kommen schnell zu Entscheidungen und melden uns nach Eingang deines aussagekräftigen Lebenslaufes innerhalb der nächsten 3 Tage bei dir. #AnkommenUndLoslegen : Eine strukturierte Einarbeitung, individuelle Coachings und regelmäßige Schulungen zu all unseren Produkten ermöglichen dir, mit- und weiterzukommen. Damit du durchstarten kannst. #Entwicklungsmöglichkeiten : Je nach deinen Interessen und Stärken bieten sich weitere Aufgabengebiete und spannende Aufstiegsmöglichkeiten. In regelmäßigen Feedbackgesprächen arbeiten wir gemeinsam an deinem Erfolg. #Ausgewogenheit: 20 Tage Urlaub, Zeiterfassung mit Überstundenausgleich – selbstverständlich. Mit zahlreichen Sportgeräten im Office, Fitness- und Coffee-Breaks, Snacks und Sweets im Pausenraum oder auch Corporate Benefits für mehr Spaß beim Shoppen setzen wir Ansätze für regenerative Pausen. Zeit ist ein Investment. In dich und uns. GemeinsamGroßartig: Als kununu Top Company 2026 stehen bei uns Erfolg, Teamgeist und Spaß im Vordergrund. Bleib durch unsere unternehmensweiten Jour Fixe am Ball und erlebe Sommerfeste, Weihnachtsfeiern, Stammtische und viele Events mehr, die unser Wir-Gefühl stärken. Und das war noch nicht alles! Schau dich auf unserer Benefit-Übersicht um. Wer wir sind Seit 2011 vom Start-up zum grünen Marktführer! Jeden Monat unterstützen wir mehrere zehntausend Menschen dabei, nachhaltige Energielösungen zu finden und einfach richtige Entscheidungen zu treffen. Wir gehen die Hürde zwischen Verbrauchenden und Anbietenden mit unseren Online-Angebotsvergleichen an, ermitteln die individuellen Bedürfnisse der Anfragenden und bringen sie mit den passenden Anbietenden zusammen – ein Win-Win für alle. Interesse geweckt? Deine Ansprechpartnerin für diese Position ist Antonia – bei Fragen kannst du dich jederzeit direkt an sie wenden: Find more English Speaking Jobs in Germany on Arbeitnow

Gemeinsam großartig – werde Teil des Teams Als Werkstudent Kundenservice | Spätschicht & Samstagsdienst (m/w/d) bei WattFox trägst du maßgeblich zu unserem Erfolg bei, indem du die Projekte unserer Kundschaft mit ihnen telefonisch so detailliert ausarbeitest, dass sie folgend schnellstmöglich, kostenlos und unverbindlich an die passenden Fachfirmen weitergeleitet werden können. Starte als Werkstudent (m/w/d) ab 16h/Woche bis 20/h Woche im unserem Headquarter in Freiburg zum 15.10.2026 durch! Deine Mission Kundenerfahrung : Du bist erste Ansprechperson für Interessierte, die über unsere Angebotsvergleichsportale Kontakt zu Produkten wie bspw. Photovoltaik, Heizungen oder Immobilien aufnehmen (kein Verkauf!). Anrufmanagement : Du kontaktierst unsere Anfragenden telefonisch oder nimmst eingehende Anrufe entgegen. Datenaufnahme : Mithilfe von Leitfäden führst du durch das Gespräch und dokumentierst die Projektdetails, damit sie folgend an die passenden Fachfirmen (z.B. Solarteur-Betriebe) weitergeleitet werden können. CRM- und Toolmanagement: Du nutzt moderne Tools wie virtuelle Telefonanlagen und unser CRM-System zum Verwalten eingehender Anfragen. Deine Talente Immatrikulation : Du bist für mind. zwei weitere Semester an einer Universität oder Hochschule immatrikuliert. Call-Agent-Erfahrung: Du bringst bereits Erfahrungen aus den Bereichen Call Center, Customer Service, Inbound, Client Support oder Customer Care mit. Kundenorientierung : Du überzeugst mit einem serviceorientierten Auftreten und zielgerichteter Kommunikation am Telefon sowie Freude am Umgang mit Kundinnen und Kunden. Digitalaffinität : Du bist sicher im Umgang mit den gängigen Technik-Tools einer Büroumgebung und bringst eine generelle Digitalaffinität mit, durch die du dich schnell in Neues einarbeiten kannst. Deutschkenntnisse : Du beherrschst die deutsche Sprache in Wort und Schrift auf dem Niveau C1. Unser Angebot #DasWichtigste : Du bekommst zum Einstieg 14 Euro pro Stunde zzgl. attraktiver leistungsbezogener Zusatzvergütung . Um so richtig durchzustarten, profitierst du von unserem Top-Performer-Modell, welches dir ermöglicht, deinen Erfolg selbst zu beeinflussen. #Planungssicherheit: Während deines Semesters kannst du ab 16 bis 20 Stunden die Woche arbeiten. In den Semesterferien 40 Stunden die Woche nach Rücksprache. Deine Zeiten und Schichten passt du zu Beginn fest an dein Studium an. Durch gleichbleibende Schichtzeiten hast du dein Semester fest im Griff. #SchnellUndUnkompliziert: Unser Bewerbungsprozess ist digital und kompakt. Wir kommen schnell zu Entscheidungen und melden uns nach Eingang deines aussagekräftigen Lebenslaufes innerhalb der nächsten 3 Tage bei dir. #AnkommenUndLoslegen : Eine strukturierte Einarbeitung, individuelle Coachings und regelmäßige Schulungen zu all unseren Produkten ermöglichen dir, mit- und weiterzukommen. Damit du durchstarten kannst. #Entwicklungsmöglichkeiten : Je nach deinen Interessen und Stärken bieten sich weitere Aufgabengebiete und spannende Aufstiegsmöglichkeiten. In regelmäßigen Feedbackgesprächen arbeiten wir gemeinsam an deinem Erfolg. #Ausgewogenheit: 20 Tage Urlaub, Zeiterfassung mit Überstundenausgleich – selbstverständlich. Mit zahlreichen Sportgeräten im Office, Fitness- und Coffee-Breaks, Snacks und Sweets im Pausenraum oder auch Corporate Benefits für mehr Spaß beim Shoppen setzen wir Ansätze für regenerative Pausen. Zeit ist ein Investment. In dich und uns. GemeinsamGroßartig: Als kununu Top Company 2026 stehen bei uns Erfolg, Teamgeist und Spaß im Vordergrund. Bleib durch unsere unternehmensweiten Jour Fixe am Ball und erlebe Sommerfeste, Weihnachtsfeiern, Stammtische und viele Events mehr, die unser Wir-Gefühl stärken. Und das war noch nicht alles! Schau dich auf unserer Benefit-Übersicht um. Wer wir sind Seit 2011 vom Start-up zum grünen Marktführer! Jeden Monat unterstützen wir mehrere zehntausend Menschen dabei, nachhaltige Energielösungen zu finden und einfach richtige Entscheidungen zu treffen. Wir gehen die Hürde zwischen Verbrauchenden und Anbietenden mit unseren Online-Angebotsvergleichen an, ermitteln die individuellen Bedürfnisse der Anfragenden und bringen sie mit den passenden Anbietenden zusammen – ein Win-Win für alle. Interesse geweckt? Deine Ansprechpartnerin für diese Position ist Antonia – bei Fragen kannst du dich jederzeit direkt an sie wenden: Find Jobs in Germany on Arbeitnow

Overview Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Systems Administrator position. This role offers the opportunity to work with a diverse and talented group of individuals committed to driving success. The ideal candidate will perform enterprise system administration, operations, and maintenance across classified and unclassified environments. This role is responsible for ensuring the availability, security, integrity, and performance of client/server systems, operating systems, network-connected devices, and supporting infrastructure in compliance with DoD, DCSA, and Intelligence Community security requirements. The Systems Administrator provides Tier 1 and Tier 2 support, participates in RMF lifecycle activities, implements STIGs and security controls, and works closely with cybersecurity teams to maintain system authorization and operational readiness. Key Responsibilities The Systems Administrator will: Perform system administration functions including User and administrator account creation and management, Privilege assignment and access control, System performance tuning, Installation of system-wide software Administer desktop and server systems connected to local and wide area networks Manage account monitoring, OS installation, security configuration, and system maintenance Provide support for implementation, troubleshooting, and maintenance of IT systems Support day-to-day operations, monitoring, and problem resolution for Client/server systems, Storage and network devices, Mobile devices and peripherals Provide Tier 1 and Tier 2 incident identification, diagnosis, and resolution Escalate issues and communicate system status to agency management and internal customers Support dispatch systems and remain engaged through issue resolution Configure, manage, and secure UNIX and Windows operating systems Install and maintain operating systems and application software Isolate and resolve hardware, software, OS, and network-related issues Troubleshoot and configure network components to improve system reliability and performance Integrate new technologies into existing systems, including system migrations and transitions Maintain Microsoft 365 (Cloud), Exchange email, and SharePoint services Troubleshoot Active Directory, Windows OS, MS Office Suite, Adobe, and related applications Perform desktop hardware and software installations Configure systems to meet DCSA security standards using STIGs and Group Policies Support the RMF lifecycle, including assessment and validation of security controls Conduct STIG compliance reviews using SCC and manual checks Create and track POA&Ms, mitigations, and exceptions Perform patch management, vulnerability remediation, antivirus updates, and log auditing Assist in all phases of the security authorization (ATO) process Advise the ISSM on system security posture and risks Develop and update security documentation and system policies Conduct self-inspections and assess impacts of system modifications Support backup and recovery operations using COTS backup solutions Provide system and software training to end users Evaluate technical requirements and recommend hardware and software acquisitions Serve as a technical lead or task lead on special projects as required Requirements Skills and Experience The Systems Administrator must have: Active Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance 5+ years of experience performing systems administration in Department of Defense (DoD) or Intelligence Community (IC) environments Strong knowledge of Windows Server and Windows operating system security requirements, UNIX/Linux system administration, and Active Directory and Group Policy administration Experience supporting Client/server architectures, Network-connected devices and peripherals, and Enterprise IT infrastructure Familiarity with Risk Management Framework (RMF) (DoDI 8510.01), DISA Security Technical Implementation Guides (STIGs), DCSA security standards, and Patch management, vulnerability remediation, and Plan of Action & Milestones (POA&M) tracking Experience administering Microsoft 365, Microsoft Exchange, and SharePoint environments Experience with backup and recovery solutions, anti-virus platforms, and endpoint protection tools Experience supporting classified IT environments Willingness to support after-hours or on-call operations as required Education and Certifications The Systems Administrator must meet the following: Required Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related technical discipline Equivalent experience may be substituted in lieu of a degree Must meet DoD 8140 education and certification requirements Preferred CompTIA Security+ CE CompTIA Server+ Microsoft Windows Server or Azure certifications Linux+ or equivalent UNIX/Linux certification Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Paid Parental Leave Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics. Posted Salary Range USD $125,000.00 - USD $135,000.00 /Yr.

Summary Individual supports the U.S Air Force and contractor personnel under the Joint Range Technical Services Contract, better known as J-Tech II, at various facilities on the Nevada Test and Training Range and Nellis Air Force Base. IntegrITS Corporation develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. A Systems Administrator III evaluates system specifications, configures computer systems, establishes standards, ensures hardware / software compatibility, maintains hardware and software for various servers, workstations and printers, troubleshoots and resolves simple to complex system problems or issues, and politely interacts with end-users providing appropriate support and assistance. Essential Duties And Responsibilities Perform System Administration functions such as user account maintenance, application and OS patching and updates, antivirus updates, security/event log review and analysis, network documentation, data backup operations, troubleshooting, diagnosis and resolution for hardware and software, documentation and coordination of incidents or reported problems, and user support and training. Performs design, installation, configuration and maintenance of primarily MS Windows server and client systems ensuring operational capability and stability, system security, integrity of access controls, backup and disaster recovery operations. Makes recommendations for future hardware / software implementations and related process improvements. Schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Specifies network requirements, monitors LAN performance, troubleshoots networking hardware and ensures systems are working properly according to specifications and parameters. Organizes and secures directory structure, performs routine account updates and maintenance, assists / trains staff members in configuration and utilization of department resources. Maintains and utilizes document management systems, work tracking systems, associated databases and CM/DM release procedures. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution. Serves as POC for problem reporting, incremental version updates and monitors yearly support contracts. Knowledge of Cyber Security practices, Auditing, RMF, STIGs, SCAP, and ACAS. Knowledgeable in network security procedures, best practices, and implementation. Exercises discretion and independent judgement in representing and/or resolving matters of significance on behalf of the customer. Individual reports to an exempt onsite manager responsible for the IT Support Team operations. There is occasional lifting (up to 50 pounds), constant sitting and use of a computer terminal as well constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Required Qualifications Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess 7 years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Candidate must possess excellent customer service and appropriate interpersonal skills, with the ability to work independently and within structured guidelines. Must possess verbal and written communication skills sufficient to permit interaction with other employees as well as taking work direction from Senior Systems Administrators or Supervisors. Requires limited to no supervision. Individual must have a broad working knowledge and experience with Microsoft Office applications, e.g., Outlook, Word, PowerPoint, Excel, etc. Ability to obtain CompTIA Security + Certification within 6 months. Must be able to successfully pass the required drug test. SECRET Security Clearance (required). Desired Qualifications Bachelor's Degree in Computer/Information Technology Top Secret Security Clearance. Integrits Corporation complies with provisions of the EEO and ADA laws. Integrits Corporation is an equal opportunity employer and does not discriminate in its employment practices on the basis of race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, marital status, registered domestic partner or civil union status, gender, medical condition, genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it. The Role To strengthen our global support organization, Kaseya is seeking a Technical Support Engineer – L1 to join our team in Orlando, Florida . As a Technical Support Engineer – L1, you will provide high-quality technical support to Kaseya customers while helping ensure an exceptional customer experience. You will troubleshoot technical issues across operating systems, networks, servers, storage, virtualization, and other IT infrastructure while meeting or exceeding established service and performance KPIs. You will interact directly with customers through chat, phone, and support tickets , maintaining a professional, courteous, and customer-first approach throughout every interaction. This is an excellent opportunity for a technically curious, customer-focused professional who enjoys troubleshooting complex issues and thrives in a fast-paced support environment. Key Responsibilities Provide Level 1 technical support to Kaseya customers through chat, phone, and support tickets. Diagnose, troubleshoot, and resolve issues across Windows, Linux/UNIX, and macOS environments. Troubleshoot server, workstation, networking, storage, virtualization, and operating system issues. Analyze system and application logs to identify potential causes of technical problems. Assist customers with Active Directory, Group Policy, permissions, and Windows Server administration. Troubleshoot TCP/IP, DNS, DHCP, HTTP/HTTPS, firewall, connectivity, latency, and packet-loss issues. Maintain accurate documentation of customer interactions, troubleshooting steps, and resolutions. Meet or exceed established support KPIs and service expectations. Deliver a professional and customer-first experience while building strong, long-term customer relationships. Collaborate with internal teams and escalate complex technical issues when appropriate. Required Skills & Qualifications Working knowledge of major operating systems, including Linux/UNIX, Windows, and macOS. Familiarity with virtualization technologies, including VMware and Hyper-V. Experience troubleshooting BIOS/UEFI and system boot issues. Hands-on experience using Linux commands, PuTTY, and SSH for troubleshooting. Experience performing basic system and application log analysis beyond Windows Event Viewer, including /var/log/ and application logs. Experience troubleshooting Windows Server and workstation hardware. Knowledge of Windows Server Core management and administration, including roles and features and disk management. Understanding of Active Directory permissions (ACLs) and Group Policy. Familiarity with NAS, SAN, tape, USB, RAID configurations, and virtual storage concepts. Understanding of file systems, including NTFS, FAT, and ext4, as well as permissions, backup, and recovery concepts. Basic knowledge of Microsoft Exchange Server, Microsoft SQL Server, and Oracle database commands. Understanding of the OSI model and experience troubleshooting network technologies including TCP/IP, DNS, DHCP, and HTTP/HTTPS. Experience using networking and CLI troubleshooting tools such as ping, ipconfig, Nmap, and traceroute. Familiarity with firewall rule configuration, blocked-port troubleshooting, latency identification, and packet-loss analysis. Excellent written and verbal communication skills. Strong customer-service orientation and problem-solving skills. Preferred Qualifications Industry-recognized certifications or equivalent professional experience in one or more of the following areas are preferred: CompTIA A+ CompTIA Network+ CompTIA Server+ CompTIA Security+ Microsoft Certified: Azure Administrator Red Hat Linux certifications VMware Certified Professional (VCP) AWS Certified Solutions Architect Equal Employment Opportunity Kaseya provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Enterprise Support Engineer (ESE) serves as a primary escalation point for customers experiencing advanced technical issues, in addition to acting as an initial point of entry for customers and partners that have elected Premium Support or are strategically valuable to Jamf. The ESE demonstrates proficiency in concepts and practices involving device management and security. The ESE works closely with the Technical Account Manager. The ESE is responsible for supporting and troubleshooting issues with the installation, performance, and integration of Jamf products and supporting technologies. The ESE serves as a point of contact for all technical inquiries and escalations. Depending upon your current location, this role may be offered as hybrid or remote. For those candidates who live near a Jamf office, you will be expected to be in the office 3 days per week. For those candidates who are not near a Jamf office, this role may be offered as remote. What you can expect to do in this role : Serve as the primary point of contact for Premium Support customers experiencing technical issues. Handle customer inquiries related to product performance, configurations, custom setups, and integrations. Diagnose and resolve issues across the full suite of RapidIdentity products. Use logs, debugging tools, and root cause analysis to efficiently solve technical problems. Act as a customer advocate and account steward, demonstrate relentless commitment to developing effective solutions to the challenges that customers face in optimizing their deployment. Work closely with product development and engineering teams to identify and resolve bugs and provide feedback on product improvements. Interface with product development and support teams to share client feedback, generate requirements and evaluate and test new product solutions Maintain and increase customer satisfaction and ensure retention Keep customers informed about the status of their issues and provide regular updates on progress. Serve as a topic expert in one or more key product features Contribute to internal and external knowledge bases through the creation and continual review of knowledge base and troubleshooting guides. Provide support for customers using APIs and third-party integrations, assisting with implementation, configuration, and troubleshooting. Collaborate with customers' internal teams/stakeholders to address challenges. Build strong relationships with enterprise customers, acting as their advocate within the company. Identify patterns in support cases and provide insights to improve the product or internal processes. Stay current on new product features, technologies, and industry trends to provide the best possible support. On-Call as needed. Other duties as assigned. What we are looking for: Minimum 3 years in a customer support or technical support role, preferably in a SaaS or technology environment (Required) Must demonstrate the ability to read code, troubleshoot logic issues, and make necessary adjustments to correct functionality or implement customer requested changes (Required) Excellent written and verbal communication skills, with the ability to translate complex technical details into clear, customer-friendly language. Strong technical troubleshooting skills, with knowledge of log analysis, debugging, and system diagnostics Familiarity with cloud-based infrastructure (e.g., AWS, Azure, GCP). Experience with APIs, web technologies, networking and databases (e.g., SQL). Working knowledge of the architecture and tools relevant to implementation of Jamf products. Strong problem-solving abilities with a customer-first mentality. Advanced technical knowledge and an aptitude for learning new software systems. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Empathetic and patient in dealing with customer issues. Highly organized, with attention to detail and accuracy. Self-motivated with a proactive approach to resolving customer issues. A team player who can collaborate effectively across departments and with both technical and non-technical teams. Skilled with CRM and support tools (e.g., ServiceNow, Intercom, or similar). Leads peers and others through change; champions change in the face of uncertainty. Actively seek opportunities for self-improvement, staying current with the latest industry trends, technologies, and best practices. Ability to remain calm and professional in high-pressure or critical situations. Be able to identify not just the symptoms of a problem but understand and address the underlying cause to prevent recurring issues. A meticulous approach to troubleshooting, ensuring all details are considered, from error logs to system behavior, to avoid overlooking critical factors with an emphasis on finding solutions to business needs. Ability to critical analyze issues and use sound judgement to make decisions Provide clear written summaries and technical documentation for internal teams and customers, maintaining professionalism and accuracy in communication. Bachelor's Degree (Preferred) Jamf 400 (Preferred) Jamf 370 (Preferred) Security And Privacy Requirements Participation in ongoing security training is mandatory. Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches. Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf. How we help you reach your best potential: Named a 2025 Best Companies to Work For by U.S. News Named a 2024 Best Technology Company to Work For by U.S. News Named one of Forbes Most Trusted Companies in 2024 Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities. Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 75,000 global customer base. Our customers are some of the most loyal in the world. We put people over profits – which is why our customers keep coming back to us! Pay Transparency At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role. The national pay transparency range below represents all U.S. locations and accounts for geographic differences in pay, resulting in a broader range. National Pay Transparency Range $64,800—$138,200 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

The IT Development Business Analyst serves as the primary liaison between ORNL Federal Credit Union's business units and the Enhancements & Integrations department. This role is responsible for identifying, analyzing, and documenting business needs across the organization and translating them into clear, actionable requirements for technology solutions, including RPA, system integrations, core banking enhancements, digital channels, and other application developments. This position is the key point of contact for evaluating enhancement opportunities, maintaining visibility into demand across the Credit Union, and helping prioritize initiatives based on business value, risk, and strategic alignment. The Business Analyst supports an efficient, controlled change process that improves member and employee experiences while remaining compliant with regulatory and internal standards. Essential Functions & Responsibilities : Serve as the primary contact for business units to submit, discuss, and refine ideas, enhancement requests, and technology-related issues. Conduct discovery sessions, interviews, and workshops with stakeholders to understand current processes, pain points, and improvement opportunities. Analyze business processes and workflows, documenting current state and recommending future state solutions that may include RPA, integrations, configuration changes, or new system capabilities. Elicit, document, and validate business, functional, and non-functional requirements (e.g., BRDs, user stories, acceptance criteria, use cases, process maps). Collaborate closely with the RPA & Automation Developer and other technical teams to ensure requirements are feasible, clearly understood, and properly translated into solution designs. Maintain and manage an enhancement and integrations request backlog, including intake, triage, prioritization, and status tracking across all business units. Partner with leadership to evaluate enhancement requests based on business value, risk, impact, effort, and alignment with strategic objectives. Support creation of business cases, including cost/benefit analysis, impact assessments, and qualitative/quantitative justification for proposed enhancements. Assist in solution design discussions, ensuring that proposed changes align with business needs, operational constraints, compliance requirements, and member experience goals. Coordinate and support user acceptance testing (UAT), including test planning, test case development, and validation of solutions against requirements. Develop and maintain clear documentation for process changes, system enhancements, and new workflows to support training, support, and audit needs. Contribute to change management activities, including communication plans, stakeholder updates, and end-user readiness for new or updated solutions. Monitor implemented enhancements and automations to confirm they deliver expected outcomes and gather feedback for continuous improvement. Performs other job-related duties as assigned. Work Experience : Minimum three years of experience as a Business Analyst, Product Owner, or similar role in technology or operations is required. Demonstrated experience in requirements gathering, process analysis, and documentation for system enhancements, integrations, and/or automation initiatives is required. Familiarity with SDLC methodologies (Agile, Scrum, or Waterfall) and working with cross-functional IT and business teams is required. Experience with business process mapping tools and techniques; exposure to low-code automation or RPA platforms is preferred. Understanding of control, documentation, and audit considerations in regulated environments (e.g., NCUA, FFIEC, GLBA) is preferred. Experience in financial services or credit unions is preferred. Education and Certifications : Bachelors degree in Business Administration, Information Systems, Finance, or in a closely related field, OR an equivalent combination of education, training, experience, or military experience is required. Professional certifications such as CBAP, CCBA, PMI-PBA, or Agile/Product Owner certifications is preferred. Other skills required : Strong analytical and critical thinking skills with the ability to break down complex problems and propose practical, value-driven solutions. Excellent communication skills, both written and verbal, with the ability to translate technical concepts into business language and vice versa. Strong facilitation and stakeholder management skills, including the ability to navigate competing priorities and build consensus. Highly organized with strong attention to detail and the ability to manage multiple requests, projects, and deadlines simultaneously. Proactive, collaborative, and comfortable working with staff at all levels of the organization.

Job Title Technical Business Analyst Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Title: Technical Business Analyst Location: Omaha, NE (Onsite - 5 Days a Week) We are looking for a highly analytical Technical Business Analyst with 8+ years of experience to help bridge business needs, system behavior, and engineering execution. In this role, you will translate complex business goals into clear technical requirements, uncover root causes behind system and user issues, and partner closely with product, architecture, UX, and engineering teams to drive successful end-to-end delivery. This is an exciting opportunity for someone who thrives in a collaborative Agile environment and enjoys working across web, mobile, and integrated systems. Responsibilities Develop a strong understanding of system behavior across applications, platforms, and integrations. Analyze user-reported issues through root cause investigation, data validation, and structured documentation of findings. Partner with Product Management to refine high-level business needs into detailed software and system requirements. Break down business and product requirements into epics, features, and granular user stories with clear acceptance criteria. Collaborate with technical leads and engineering teams to proactively explore current-state systems and understand existing application functionality. Define requirements that account for workflows, system integrations, data mapping, dependencies, edge cases, and user experience considerations. Create and maintain integration requirements, including interface specifications and documentation for connected systems. Work closely with UX designers to ensure requirements align with intended customer and user journeys for web and native mobile applications. Support Agile product planning, release planning, backlog refinement, and sprint planning activities in partnership with Project Managers and Scrum Masters. Facilitate effective communication between technical and non-technical stakeholders to drive alignment and delivery confidence. Translate business objectives into scalable technical solutions that support functionality, usability, and operational efficiency. Operate with a high degree of ownership, initiative, and independence while contributing to a collaborative team environment. Qualifications 8+ years of experience working on software application or development projects as a Technical Business Analyst. Experience ensuring requirements fully capture workflows, data needs, integrations, business rules, edge cases, and user interactions. Experience partnering with development teams building web and native mobile applications. Experience using Azure DevOps, Jira, or similar tools for backlog management and software release planning. Hands-on experience with API integrations, API documentation, and database-related analysis. Familiarity with observability and troubleshooting tools such as Splunk, App Insights, DataDog, or similar platforms is a plus. Excellent analytical, problem-solving, and troubleshooting skills. Strong written and verbal English communication skills. Ability to work effectively with minimal supervision in a fast-paced, delivery-focused environment The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 09/15/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #Omaha #Nebraska #Concentrix Physical And Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Department Information The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us The Department's vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video! As part of the State of Colorado, DOR offers a competitive benefits packageto permanent employees: PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans Medical, Dental, and Vision insurance coverage Automatic Short-Term and Optional Long-Term Disability Coverage Life and AD&D Insurance Flexible Spending Accounts (FSAs) Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML) 11 Paid Holidays Annually and Accrued Annual and Sick Leave Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program Helpful Tips For Applying Applying for a Job with the State of Colorado. What Happens After You Apply. Description of Job The Colorado Department of Revenue (CDOR) is seeking a Business Analyst III to join the Innovation, Strategy, and Delivery (ISD) Division within the Application Management Team. This role serves as a critical interface between DOR business units, vendor-based development teams, and developers from the Office of Information Technology (OIT) to design, implement, and support platforms and solutions that meet stakeholder needs. Operating in a remote work environment, the Business Analyst III will solve a range of straightforward problems using standard procedures and Agile methodology to analyze user requirements, document processes, manage user acceptance testing, and review system issues. The ideal candidate will help implement business solutions across numerous workgroups to ensure deliverable quality, timely execution, and the achievement of overall organizational goals. What You'll Do Elicit and Gather Requirements: Conduct open-ended discussions, brainstorming sessions, and prototyping to gather user and business requirements. Translate Requirements: Articulate business requirements from user interviews and workshops, converting them into technical requirements for developers. Manage Project Scope: Continuously evaluate and communicate scope and systems requirements to maintain system processes and limit scope creep. Implement Agile Processes: Utilize the Agile Software Development process for requirement gathering, application development, and iterations. Develop Project Plans: Identify stakeholders, develop management and project plans, and monitor deliverables to ensure timely project completion. Create Quality Assurance Plans: Review, implement, and assist in the design of Test Plans and Test Cases based on user and functional requirement specifications. Execute Testing: Develop and execute detailed unit, user acceptance, and regression test plans and test cases based on business requirements and acceptance criteria. Document Defects: Review reported system issues, determine if they are technical defects or training issues, and document defect reports accordingly. Foster Customer Relationships: Act as a liaison between business partners, managers, executives, and outside vendors to support relevant systems and promote transparency. Communicate Progress: Produce reports, timelines, and graphics to deliver regular status updates and communicate expectations and progress to leadership and stakeholders Residency Requirement Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description H1C3XX Analyst III Minimum Qualifications Experience Only: Six (6) years of progressive professional experience in business analysis, or other experience directly related to the work assigned to this position, which must include at least one of the following as part of the six (6) years. At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or-- At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or-- At least 1 year working with the Colorado DRIVES application as a State or County trainer OR Education And Experience Bachelor's degree from an accredited institution in business administration, public administration, computer science, information systems, or a closely related field. AND Required Two (2) years of progressive professional experience in business analysis, or directly related experience which at least one (1) year within the two (2) years of required experience in a position working with the Colorado DRIVES application in one of the following ways: At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or-- At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or-- At least 1 year working with the Colorado DRIVES application as a State or County trainer Substitutions: Additional appropriate experience may substitute for the degree requirement on a year-for-year basis. Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Preferred Qualifications The ideal candidate will possess the following skills: Additional Years Of Colorado DRIVES application usage experience Colorado DRIVES application technical support experience Colorado DRIVES application training support experience State of Colorado or Colorado County front line experience, preferably Motor Vehicle customer facing roles Additional years of demonstrated experience with: Software Development requirements elicitation Agile User Story development and refinement including story splitting Development feature, timeline, and scope negotiations Meeting facilitation with large groups of diverse stakeholders Testing enterprise applications Training enterprise applications Bug tracking and management Documentation of As-Is and To-Be business processes Vendor, Team, and Stakeholder relationship management Leading, Collaborating and Supporting projects and strategic initiatives with tight time timelines and budgets Knowledge of Colorado statute, rule, and law and how each impacts software development requirements Agile, Scrum, or Business Analyst Certification Conditions Of Employment With The CDOR Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations. Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who Have an assigned State fleet vehicle Are required to operate a vehicle as part of the position Utilize a State fleet vehicle as a pool vehicle Minimum Qualification Screening A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed. Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated. Recommended attachments: Resume, Cover letter List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire. The eligible list established from this posting may be used to fill additional vacancies Appeal Rights As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: dpa_state.personnelboard@state.co.us. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov. Supplemental Information Equity, Diversity, and Inclusion Compliance The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply. Methods Of Appointment Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. Step Pay Program Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 CDOR - I am a Colorado Resident and have a Colorado address and Colorado State issued Driver License, CO State issued ID, or other proof of residence (as outlined in the FAQ section) at the time of application Yes No 02 CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care. 03 CDOR (Remote) & Out-of-State Policy: By clicking "Yes" below, I am certifying that I understand that this position is designated as a remote work position. This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position. Although it is designated as remote, the position is part of the State classified personnel system and requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13. Furthermore, I understand that employees are required to be physically present in the state of Colorado every day they perform work. Any work performed out of state is strictly limited, requires a formal work plan, and must be approved in advance. Probationary employees are ineligible to work out of state. Yes No 04 CDOR (Salary Range) - The salary range for this position is 59,460- $62,436 annually. Although the salary range for this position is provided, appointments are typically made at or near the range minimum. Are you still interested in this position? Marking "no" will result in removal from consideration. As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series. Yes No 05 CDOR - Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application. 06 Outline your experience using or supporting the Colorado DRIVES application. Your response should include the role(s), your time in position, and area(s) of expertise. 07 Outline any experience eliciting and documenting software development requirements for enterprise applications. Your response must include a description of the application you captured requirements for, how long you were responsible for gathering development requirements, and the specific application(s) used to document the development requirements. 08 Outline any experience facilitating requirements gathering sessions or project delivery initiatives focused on software development for enterprise applications. Your response must include the type of sessions you have facilitated, the role(s) you have fulfilled during those sessions, and the SDLC methodology that you were following during the facilitated session. 09 Outline any experience performing unit testing, development verification testing, and/or user acceptance testing of enterprise software applications. Your response must include your specific testing role(s) and the application(s) used to document your tests, perform tests, document test results, and track and manage bugs. 10 Outline any experience you have working in an Agile Development team. Your response must include the specific role(s) you held as part of that team and the time in position. 11 What Business Analyst, Agile, or Scrum certifications have you obtained? Required Question