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Engineering Manager
NEW
SignifydUSA (Fully Remote)yesterday
Full TimeFully RemoteSenior$210,000 - $235,000 / Year
gcpdatabricksmachine learningmlopsairflowgcp+6

At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients' success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here ! Role Overview Signifyd uses the latest in AI and machine learning technology to give our ecommerce customers the confidence they need to do business free from fears of fraud and other forms of ecommerce abuse. In order to do this we have to continually innovate and nowhere is this more important than in our modeling space. The modeling group creates, deploys and runs the models and services that keep us a step ahead and right now we need an engineering manager to help us build our next generation technology. The successful candidate will lead a team of engineers who will partner with our AI group and engineering as a whole to help bring ideas from conception to production, while ensuring the systems we already have continue to run smoothly. It's a role for someone who can operate comfortably on both sides of the technical/business line, contributing to technical discussions but people-focused enough to build the relationships between engineering, our AI lab, product and our risk management organization. You will work daily with data scientists, machine learning engineers, product owners and other cross-functional stakeholders whose work depends on your team's systems. Success means being a trusted translator and partner across all of these groups, not just a manager of your own team's output. Your core responsibilities are delivery, fostering innovation and people leadership. How hands-on you get as part of that is up to you but you will be expected to drive closure on technical decisions and implementation. Key Responsibilities (outcome and accountability) 1. Team Leadership & Growth Manage, coach and grow a team of engineers, providing regular feedback, career development while ensuring performance remains high. Build a healthy team culture with clear ownership, sustainable pace and high standards for quality and craftsmanship. Recruit and onboard new engineers as needed and develop technical leadership within the team. 2. Stakeholder & Relationship Management Manage competing priorities and expectations across multiple stakeholder groups, building trust through fostering mutual understanding, delivering consistently and communicating transparently. Represent the team's roadmap, capacity and risks in cross-functional planning and prioritization discussions. 3. Technical Engagement & Decision-Making Drive technical discussions and design reviews, with enough depth to understand the implications of key decisions on reliability, scalability and production outcomes. Partner with engineers on architecture and design choices, asking the right questions rather than dictating solutions. Ensure the team's technical decisions are well understood by, and defensible to, other stakeholders. 4. AI-Enabled Ways of Working Model and champion effective use of AI tools across the team's day-to-day work, including AI-assisted research, administrative workflows, and code generation. Help the team develop good judgment about how to balance the productivity gains AI can bring against the risks it introduces. Continuously look for ways AI tooling can improve team efficiency, code quality, and decision-making, and share what's working with peers. Manage effectively through the major changes AI is bringing to the industry. 5. Delivery & Operational Rigor Own delivery of the team's roadmap balancing feature work, technical debt and reliability commitments. Establish and maintain appropriate quality, testing and monitoring practices. Provide clear, proactive communication on progress, risks and blockers to stakeholders and leadership. Define metrics as needed and develop an understanding of why we did or didn't hit our targets. Qualifications & Skills (experience / depth) Experience 5+ years working as a software engineer. Some of that experience should be in the ML sphere. This should not be your first time managing and we'd prefer at least 4 years of experience managing engineers directly in an ML focused domain. Technical & AI Fluency Comfortable engaging in technical discussions on architecture, data flows, and system design. Demonstrable experience using AI tools in a professional capacity for research, administration and code generation with a clear point of view on how to use them responsibly and cost-effectively. Strong knowledge of software development best practices, cloud computing platforms, big data technologies, MLOps toolkits, and SLO-driven reliability management. Experience working with at least one of Databricks, Spark, Airflow, Vertex and the GCP technology stack in general is preferred. Stakeholder Management & Communication Strong track record managing relationships with a diverse set of technical and non-technical stakeholders. Ability to communicate clearly across audiences and influence without authority. Comfortable navigating competing priorities and pushing back constructively when needed. Leadership Genuine care for engineer growth and development, with experience giving structured feedback and building career paths. Ability to build trust and psychological safety within the team while holding a high bar for output and accountability. #LI-Remote Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions. Base Salary Ranges by Pay Zone: Tier 1 (NYC/SF Bay Area/Seattle): $210,000 – $235,000 annually Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $205,000 – $230,000 annually Tier 3 (US - All Other): $200,000 – $225,000 annually Equity: This role is eligible for a stock option grant of 3,000 stock options, based on the position level and internal compensation guidelines. Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary. We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant's specific experience, knowledge, skills, abilities, and location, as well as internal equity and alignment with market data. USA Base Salary Pay Range $200,000—$235,000 USD Signifyd's Applicant Privacy Notice

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Growth Product Lead, Kids
NEW
ClassDojoUSA (Fully Remote)yesterday
Full TimeFully RemoteSenior$215,000 - $250,000 / Year
gosqlcak-12instagram

ClassDojo 's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do the best work of your life here—and you'll pioneer the future of education, too. About ClassDojo & Dojo Islands Monsterverse is our virtual world for kids. Dojo Islands is where they build, play, and connect with classmates and friends. The limit on growth has flipped. Revenue isn't it anymore; the size of the Islands user base is. 10M+ kids receive class points each week, and most have never installed the app. What you'll do: We're hiring a product leader for the Monsterverse to own kid growth — growing kid users of Dojo Islands. This means running the product team that owns top-of-funnel growth for Dojo Islands and driving the cross-company roadmap to grow Monthly Active Kids (our core company metric is Monthly Active Connected Families, where families are Parents and/or Kids). You'll work closely with our co-founders, leaders, and cross-functional teams to invent and test long-term ideas, at both a strategic and tactical level. The kid growth funnel end-to-end: awareness, install, activation, and early retention for Dojo Islands The cross-company roadmap for Monthly Active Kids, coordinating across the flagship app, school network, and Islands A small, high-leverage product team — setting direction, shipping fast, and learning faster A direct working relationship with co-founders on long-term growth strategy You will be a match if: You've owned a top-line growth metric end-to-end. You've led initiatives that measurably moved DAU/WAU, install conversion, or retention on a consumer product. You can clearly articulate before → after. You have gaming and/or kid-product experience — or a close equivalent. You've shipped at scale in games, social, or gamified products. You've lived in the activation and retention trenches and know how to find the fun. You operate at both the strategic and the detail level. You drive a cross-org roadmap and write your own SQL. You set direction, then go get into the details. You're self-sufficient with data. You can write queries, build dashboards, and analyze funnels without dedicated support. You're a structured problem-solver in ambiguity. You break complex problems down, synthesize quant and qual, and produce simple, actionable plans. AI is core to how you work, not a side tool. You've built it into your product process and your own workflow. We'll probe on this — it's important to us. You might be a good fit if: Founder or early-stage startup experience (pre-Series B). Operating in the $1M–$10M revenue phase builds the right reflexes. Experience with kids' products, consumer social, or platforms with T&S / trust and safety considerations. Experience with cross-functional growth loops — viral mechanics, referral systems, or in-product distribution. Bonus: [1] Some more context: (If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks) How ClassDojo Connects Parents, Students, and Teachers " Whats New on ClassDojo 2023 " TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States): CA, WA, NY, NJ, CT states: $215,000 - $250,000 (USD) All other states in the US: $183,000 - $212,500 (USD) #LI-Remote

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Risk Intelligence Manager
NEW
SignifydUSA (Fully Remote)yesterday
Full TimeFully RemoteSenior$120,000 - $140,000 / Year
machine learningdata sciencedentalrisk managementinsurancecoaching+3

At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients' success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here ! Job Title: Risk Intelligence Manager Department: Risk Intelligence The Risk Intelligence organization at Signifyd is responsible for proactively detecting and continuously monitoring fraud activities to mitigate immediate financial losses and protect portfolio health. This team partners closely with Data Science to improve machine learning (ML) model performance by providing continuous feedback on model outputs and identifying areas for enhancement using real-world fraud patterns and merchant feedback. We enhance detection mechanisms to reduce friction for merchants and their customers while driving revenue. We build trust through responsiveness and expertise, fostering stronger merchant relationships. We demonstrate the value of fraud prevention solutions in driving revenue growth and reducing losses. About the role: In this role, you will lead and develop a team of fraud analysts who investigate emerging threats, respond to fraud incidents, and translate behavioral insights into effective risk strategies. You will strengthen the people, tools, processes, and analytical standards that enable the team to succeed. This includes coaching analysts, improving investigative practices, establishing best practices, and helping team members develop the skills needed to solve increasingly complex risk problems. You will partner closely with Risk leadership and teams across Data Science, Customer Success, Product, and Engineering. Together, you will turn investigative findings into scalable improvements that reduce fraud losses, support intelligent risk-taking, and improve customer experiences. Success in this role requires strong people leadership, analytical judgment, operational discipline, and the ability to communicate complex risk issues clearly to technical, business, and customer audiences. At Signifyd, you will be part of a purpose-driven company dedicated to creating a dynamic and versatile work environment. Risk Intelligence is an integral part of our growing organization that values neighborly collaboration, passion, and inventiveness. Responsibilities: Hire, coach, and performance-manage a team of fraud analysts, closing skill gaps and serving as the escalation resource for complex investigations and emerging attacks. Own and improve the standards, playbooks, and tools for incident response, case review, merchant onboarding, decision transparency, and rule design where historical data is limited. Turn investigative findings into clear recommendations for the teams responsible for business and customer outcomes, and represent Risk Intelligence in cross-functional initiatives. Partner with business-unit leaders, Data Science, Customer Success, Product, and Engineering to close capability gaps and turn fraud behaviors into durable signals, features, and model improvements. Support customer conversations as a fraud subject-matter expert, explaining risk decisions and sharing effective practices. Coach analysts to communicate risk insights clearly and build confidence presenting to customers. Requirements: 3+ years of direct people management, including coaching and performance management, with a track record of building an effective team. 5+ years in ecommerce, payments, fraud prevention, or risk management, including fraud investigations and emerging-threat response. Advanced analytical judgment, including balancing fraud losses, customer experience, and intelligent risk-taking. Experience building operational standards, playbooks, and workflows, and the discipline to improve how a team works. Effective communication skills presenting to a variety of technical, business, and customer audiences Solid cross-functional experience partnering with data science, customer success, product, or engineering. #LI-Remote Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions. Base Salary Ranges by Pay Zone: Tier 1 (NYC/SF Bay Area/Seattle): $120,000 – $140,000 annually Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $110,000 – $130,000 annually Tier 3 (US - All Other): $100,000– $120,000 annually Equity: This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines. Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary. We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Signifyd's Applicant Privacy Notice

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Senior Commercial Counsel
NEW
SignifydUSA (Fully Remote)yesterday
Full TimeFully RemoteSenior$170,000 - $170,000 / Year
gomachine learningdentalproject managementinsurancesales+2

At Signifyd , we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients' success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here ! Job Title: Senior Commercial Counsel Department: Legal The Legal team at Signifyd plays a critical role in enabling and protecting the business as it scales. Our team is responsible for drafting and negotiating sales and vendor contracts, reviewing privacy and data protection matters, and supporting product development. We work closely with the Sales, Partnerships, Product, Revenue Operations (RevOps), and Finance teams to help drive business objectives forward. By shaping processes that accelerate deal cycles, we help keep the commercial flywheel turning. At the same time, we ensure Signifyd's risk exposure is carefully managed and our sensitive data is safeguarded through robust contractual protections. The Role: This is a unique opportunity to join a dedicated legal team and work at the forefront of helping deliver fraud detection and prevention solutions to merchants around the world. Signifyd is seeking a Senior Commercial Counsel to join our Legal team and report to our Head of Commercial Legal. You will be responsible for reviewing, drafting, revising, negotiating, and advising on a broad range of complex commercial transactions — someone who gets deals done. You'll primarily support our global sales team to structure, draft, and negotiate a variety of go-to-market agreements, while also leading a team of contracts managers who support the Sales organization across the U.S., EMEA, Mexico, and Central and South America. In addition to go-to-market work, you'll partner closely with other key stakeholders to structure and negotiate complex, often bespoke agreements for enterprise and strategic partnership engagements. The ideal candidate is a mid-level to senior attorney who enjoys close collaboration with legal and sales colleagues and approaches legal issues practically, with a problem-solving mindset. Experience with payments, fintech, or machine learning is a plus. Responsibilities: Independently draft and negotiate complex subscription agreements and partnership deals, working closely with our Sales organization to close revenue deals Supporting a go-to-market portfolio of ecommerce merchants across the U.S., EMEA, Mexico, and South America Support cross-functional teams — including Marketing, Partnerships, and Product — on commercial and vendor transactions Assist with additional legal projects as needed to support Signifyd's rapid growth and expansion Manage numerous projects simultaneously against competing deadlines and pressures Exercise sound legal judgment and solve problems in a practical, business-minded way Requirements: Juris Doctor (JD) degree and active admission to at least one U.S. state bar. 5-10+ years of experience, with a strong preference supporting a SalesOrganization and background in commercial and tech transactions and revenue-generating deals A clear, concise communicator who can explain complex and nuanced issues in plain, simple terms Experience supporting a global sales organization and keeping pace with a steady volume of commercial transactions in a fast-paced, high-growth environment Strong organizational and project management skills Comfortable working in lean teams and wearing multiple hats Able to successfully manage workload and priorities with minimal oversight An approachable team player, problem-solver, and good sense of humor Nice to have: Familiarity with payments, fintech, or financial institutions, and/or machine learning models Experience supporting sales for enterprise SaaS, especially negotiating referral and partnership deals Experience with global privacy frameworks (e.g. GDPR, CCPA, LGPD) Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions. Base Salary Range: $170,000 - $210,000 annually Equity: This role is eligible for a stock option grant of 2500-3500 stock options, based on the position level and internal compensation guidelines. Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary. #LI-Remote Signifyd currently embraces a largely remote work model, with the option to go into the office if you're near a Signifyd location. Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Signifyd's Applicant Privacy Notice

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Engineering Leader, Platform Engineering
Full TimeFully RemoteSenior$240,000 - $240,000 / Year
platform engineeringllmarchitectureca

ClassDojo 's goal is to give every child on Earth an education they love. We started by building a communication network that connects teachers, children, and families. Today, ClassDojo is used in the vast majority of U.S. schools and reaches tens of millions of children and families globally. We're now expanding beyond communication into building the best possible learning experiences for kids everywhere. We're a small, high-talent-density team with experience from leading technology companies. We value ownership, speed, and thoughtful decision-making, and we aim to create an environment where people can do the best work of their careers. We're hiring an Engineering Leader to own ClassDojo's Platform engineering org end-to-end for infrastructure, data, developer experience, and AI tooling. As the Engineering Lead for Platform, you'll manage the engineering managers across these teams as well as perform the EM role for teams when needed. You'll work with our product engineering areas as your customers, set platform engineering practices and quality, and make the build-vs-buy and architecture trade-offs that shape how every engineer at ClassDojo ships. This is a manager-of-managers role with real architectural and strategic ownership. You'll have 2 to 4 engineering managers reporting in, and your work multiplies across the entire engineering org. You will be expected to set direction, not just execute on it. What You'll Do Lead a multi-team Platform org Own Platform's company-level objectives and the engineering plan that delivers them. Translate company priorities and product-engineering needs into a platform roadmap, in a way that flows both up and down. Be responsible for build-vs-buy and architecture-level trade-offs across infrastructure, data, developer experience, and AI tooling; own the technical roadmap and how it balances against the needs of your customers. Represent Platform and collaborate with cross-functional leadership partners and in engineering-wide leadership conversations. Develop the engineering managers reporting to you Coach EMs to a higher bar with clear feedback, growth plans, and direct support. Drive AI-native development in line with ClassDojo's engineering practices (flow-based delivery, vertical slicing, WIP discipline, Definition of Done, observability) Address performance issues early and clearly; develop managers out of "fine" performance into great performance. Be directive when our values, quality bar, or ways of working are at stake. Run platform towards the long term Treat the product engineering areas as customers: understand their needs, measure adoption and satisfaction, and prioritize accordingly. Build paved roads and golden paths that teams want to use; earn adoption rather than mandating it. Take accountability for SLAs/SLOs and incident response across the platform surface. Make tech-debt and reliability trade-offs on purpose, not by accident. Drive technical excellence across the platform Support and drive architecture and systems design decisions across infrastructure, data, DevEx, and AI tooling; ensure systems are reliable, maintainable, and operationally ready. Make build-vs-buy calls deliberately; avoid both not-invented-here and unmanaged sprawl. Partner cross-functionally Co-own the platform roadmap and quality bar with the product engineering leads who depend on you. Partner with Security, Ops, Data, and other functions as the platform requires. Build pragmatic interim solutions that work today and migrate cleanly as platform capabilities mature. You Will Be a Match If You… 2+ years managing managers, with direct reports who were themselves people managers. 10+ years total in technical roles, with a strong individual-contributor era you can still draw on. Have owned a platform, infrastructure, data, or developer-productivity area and delivered a measurable outcome (throughput, reliability, cost, or operational safety). Have built or evolved platform engineering practices across multiple teams, not just within one, and earned adoption. Have hired, developed, and managed engineering managers. Comfortable making and defending build-vs-buy and architecture-level trade-offs across the platform surface; can still reason about code with taste. Embrace Candor > Harmony : give the hard message early, comfortable with disagreement. Use LLM-based tools daily and push your teams to adopt them. Are an excellent written communicator; can articulate strategy and trade-offs clearly in writing. Nice to Have Experience running infrastructure, data, DevEx, or AI platforms at meaningful scale. Has built developer platforms that internal engineers genuinely adopted (paved roads, golden paths, internal developer platforms). Has used AI-native workflows to materially change how a team designs, ships, and operates, and/or has built AI tooling/platform for other engineers (not just personal use). Experience leading a remote-first, distributed engineering team. Brings a network of high-quality platform/infrastructure engineering talent. [1] Some more context: (If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks) How ClassDojo Connects Parents, Students, and Teachers " Whats New on ClassDojo 2023 " TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States): CA, WA, NY, NJ, CT states: $240,000 to $280,000 (USD) All other states in the US: $204,000 to $238,000 (USD) #LI-Remote

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Senior Software Engineer, Developer Experience & AI Platform team
Full TimeFully RemoteSenior$171,500 - $171,500 / Year
ci/cdplatform engineeringcak-12instagram

ClassDojo 's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do the best work of your life here—and you'll pioneer the future of education, too. About the Role: Every feature ClassDojo ships begins with an engineer. Every minute an engineer spends waiting on builds, troubleshooting local environments, repeating manual workflows, or navigating unnecessary complexity is a minute they aren't building magical experiences for children, teachers, and families. Developer Experience Engineering exists to remove that friction. As a Senior Software Engineer, Developer Experience, you'll build the tools, workflows, and AI-powered developer experiences that make every engineer at ClassDojo more effective. This is a unique opportunity to join a newly formed Developer Experience Engineering team and help define what great developer experience looks like at ClassDojo. Rather than inheriting a mature platform, you'll help shape its foundations—partnering closely with engineers across the company to identify opportunities, build high-leverage solutions, and establish trusted paved paths that make shipping software faster, safer, and more enjoyable. We're looking for someone who combines exceptional software engineering with product thinking. You'll treat engineers as customers, build products they'll genuinely enjoy using, and focus relentlessly on creating leverage across the engineering organization. What You'll Do: Build products for engineers: Design and build internal platforms, tooling, and developer workflows that improve the experience of developing, testing, reviewing, deploying, and operating software. Multiply engineering productivity : Identify opportunities where thoughtful platform investments create outsized impact across the engineering organization. Continuously reduce developer friction while improving engineering velocity, quality, and reliability. Help shape AI-native software development: Build practical AI-powered workflows that help engineers write, review, test, and ship software more effectively. Evaluate emerging technologies thoughtfully and help establish patterns that improve outcomes while maintaining security, reliability, and engineering quality. Partner deeply across engineering : Work closely with product engineering, infrastructure, security, and technical leaders to understand pain points, prioritize opportunities, and build platform capabilities that solve real problems. Create trusted paved paths : Build reusable tools, automation, documentation, and self-service capabilities that become the preferred way engineers work because they're intuitive, reliable, and genuinely useful. Measure impact : Use engineering metrics, developer feedback, and adoption data to continuously improve the developer experience. Focus on meaningful outcomes rather than activity metrics. Help build Developer Experience Engineering : As an early member of the team, contribute to technical direction, engineering standards, and the long-term evolution of Developer Experience Engineering at ClassDojo. You'll Be A Match If You: Have extensive experience (7-10+ years) building production software in modern engineering organizations. Enjoy solving organization-wide engineering problems rather than only product-specific challenges. Think like a product engineer even when building internal platforms. Demonstrate strong technical judgment and know when to build, simplify, automate, or adopt existing solutions. Thrive in ambiguity and are excited by the opportunity to help build a new Platform Engineering team. Build trust through partnership and influence rather than organizational authority. Care deeply about engineering craftsmanship, maintainability, and long-term platform health. Approach AI as a practical tool for improving engineering effectiveness rather than an end in itself. Measure success through the impact your work has on other engineers. Nice to Have Experiences: Developer Experience or Platform Engineering teams. Internal developer platforms or engineering productivity initiatives. CI/CD, release engineering, developer environments, or software delivery systems. AI-assisted software development or developer tooling. Engineering productivity measurement frameworks such as DORA or SPACE. High-growth engineering organizations where platform investments had organization-wide impact. Developer Experience Engineering is a force multiplier for the entire organization. Every improvement you make has the potential to help engineers build better software, move faster with greater confidence, and spend more of their time focused on creating meaningful experiences for children, teachers, and families. If you're energized by solving hard technical problems, building products for engineers, and creating systems that make everyone around you more effective, we'd love to meet you. [1] Some more context: (If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks) How ClassDojo Connects Parents, Students, and Teachers " Whats New on ClassDojo 2023 " TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States): CA, WA, NY, NJ, CT states: $171,500 - $250,000 (USD) All other states in the US: $146,000 - $215,000 (USD) #LI-Remote

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IT Lead
NEW
ClassDojoUSA (Fully Remote)yesterday
Full TimeFully RemoteSenior$185,000 - $220,000 / Year
awsterraformtriagecak-12instagram+1

ClassDojo 's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do the best work of your life here—and you'll pioneer the future of education, too. As IT Lead you are ClassDojo's IT function; owner & operator, reporting to the CTO, covering identity, devices, SaaS, security operations, vendors, and our AI platforms for roughly 350 people. The function already runs on automation and AI-assisted triage rather than effort. You inherit it with a documented handover, keep it efficient, make it your's, make it better, and make it legible to people who are not you. What you'll do: Own identity and the employee lifecycle: Okta, Google Workspace, and an HRIS-driven pipeline where access changes fire automatically with an audit trail the systems produce. Own a Mac-first MDM fleet at near-100% coverage, passwordless authentication at 100%, and assist response on security incidents. Run and own IT operations end to end: onboarding, offboarding, support, and the AI triage and self-service that handle most of it, treating repeat request as a defect to remove. Govern a 50+ tool SaaS stack, the IT budget and vendors. Apply governance for Claude and ChatGPT accounts, use AI and automation to take manual work out of IT. Keep IT-owned SOC 2 controls audit-ready with evidence that comes from the systems. You will be a match if: You have owned and operated IT alone at 200+ staff, including identity in Okta, Google Workspace, and Slack, and a HRIS-driven lifecycle that ran unattended. You have owned a production Mac fleet under MDM, including a migration or baseline rebuild You have administered ChatGPT and Claude (or comparable) for a company, use them daily, and have built automations that replaced manual IT work with a measurable result. You automate by default: script, API, log, admin console, and you can automate entire request categories. You have practical security judgment and have worked inside a SOC 2 environment. You support people directly and well, and can quote your own support numbers. You write documentation people follow and explain technical decisions to executives in two sentences. You have an ownership mindset and do not wait for perfect requirements or handoffs. You live in the US, East or West Coast, and can travel to San Francisco. Bonus - You have experience with: AWS IAM Identity Center and Terraform, or other config-as-code you could apply to Okta and Google. Office buildouts, BYOD policy rollouts, international contractors, Windows and ChromeOS [1] Some more context: (If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks) How ClassDojo Connects Parents, Students, and Teachers " Whats New on ClassDojo 2023 " TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States): CA, WA, NY, NJ, CT states: $185,000 - $220,000 (USD) All other states in the US: $157,500 - $187,000 (USD) #LI-Remote

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Senior Account Executive II
NEW
CollibraUSA (Fully Remote)yesterday
Full TimeFully RemoteDirector$140,000 - $140,000 / Year
forecastingsalesforcesalesenterprise salessaas salesaccount management+4

Join Collibra 's Sales team as a Senior Account Executive II, Enterprise - East Coast Make an impact at Collibra by fueling Collibra's growth in your assigned East Coast territory and be the guiding force behind bringing Collibra's value and vision to customers and prospects. As part of our Enterprise Sales team, you will be a relentless hunter — opening new doors, building pipelines from scratch, and driving net new revenue across some of the most exciting enterprise accounts on the East Coast. This is a role for someone who thrives in a greenfield environment and is energized by the challenge of finding and closing new business. Senior Account Executives at Collibra are responsible for Aggressively prospecting and hunting for net new accounts, building pipeline from the ground up through disciplined outbound activity, executive outreach, and creative prospecting strategies Managing and creating demand for expansion on existing customers to widen the footprint of Collibra within accounts Owning complex deal cycles end to end — from lead origination and stakeholder mapping through negotiation, close, and expansion Successfully collaborating with customers, partners, and peers in a consultative sales process where you will identify value and ROI to support customer needs Maintaining reliable, accurate forecasting with Salesforce updates reflective of real-time activity You have A proven hunter mentality — you have built pipeline from zero, opened cold accounts, and closed net new logos consistently throughout your career Consistently achieved or overachieved your SaaS sales quota — President's Club or equivalent recognition is a strong signal Experience in the Data Management domain highly preferred 6+ years in new business and account management SaaS/tech sales with a clear emphasis on net new logo acquisition Originated and navigated complex, direct sales cycles with multiple technical and business stakeholders Sold net new business and expansion opportunities to C-level buyers in large enterprise accounts Managed consultative sales processes with value-based impacts or outcomes At least 2 to 3 years of experience in data management sales familiar with corresponding sales methodologies and comprehensible track records Demonstrated proficiency in leveraging AI tools such as Claude, Gemini, ChatGPT, or Copilot to drive measurable outcomes, streamline workflows, and accelerate pipeline generation A bachelor's degree or equivalent related working experience This position is not eligible for visa sponsorship You are A grinder — someone who acts with urgency, holds themselves accountable, and does not wait to be handed opportunities Known for your integrity and commitment to the customer Composed, resourceful, and focused in high-growth and ambiguous environments Comfortable with significant travel within your East Coast territory to build relationships and close business face to face Adaptive, accountable, and execution-oriented A precise communicator and persuasive negotiator who knows how to close Proud of your work and always aiming for excellence Measures of success Within your first month you have completed onboarding and connected with your team members and functional peers Within your third month you are actively building a pipeline of net new business in your assigned East Coast territory Within your sixth month you have a solid foundation of prospective clients and are driving opportunities toward close Compensation for this role The standard base salary range for this position is $140,000 to $175,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors including but not limited to experience, skills, and location. In addition to base salary, we offer a competitive total rewards package including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more. Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra's benefits . We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra. At Collibra, we're proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form .

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Account Executive - New Markets
NEW
MedelyUSA (Fully Remote)yesterday
Full TimeFully RemoteDirector$124,000 - $138,000 / Year
goclinicaldentalinsurancesalessdr+4

The Company Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment. Join us in our mission to transform the healthcare staffing industry and improve patient lives! The Role: As an Account Executive, New Markets at Medely, you'll be responsible for opening entirely new territories and bringing our healthcare staffing platform to markets where we have little to no existing presence. You'll build demand from the ground up, establish relationships with outpatient healthcare facilities, and close net-new business. This is a true hunter role with no SDR/BDR support. You will own the full new-business motion end-to-end: including self-prospecting, generating your own pipeline, and executing creative, multi-channel outreach strategies to break into new accounts. Success in this role requires grit, strong organization, and comfort operating in ambiguity. You'll be navigating multiple stakeholders across the full sales cycle, testing what works, and creating pipeline where none exists. If you're a seller who thrives with autonomy and are motivated by building something from scratch, this is for you. Location: Remote (Must be in EST or CST) Compensation: $124,000 - $138,000 OTE (base + commission at plan). Commission is uncapped with accelerators, so earnings increase significantly when you exceed quota. The Impact You'll Make: Within one month, you will… Ramp quickly on Medely's platform, our value proposition, and the healthcare staffing landscape. Begin 1:1s with your manager, align on your 30-60-90 plan, and shadow discovery and closing calls. Map your new territory and identify high-potential outpatient facilities. Build your initial prospect list and launch first-wave outreach campaigns. Within three months, you will… Own a launch territory plan with a focus on building net new relationships from zero. Run consultative discovery calls with clinical and operational leaders to uncover staffing challenges. Demonstrate Medely's platform with confidence, tailoring use cases to each facility type. Generate pipeline entirely through your own outreach - leveraging cold calls, email, LinkedIn, networking, and local market knowledge. Begin closing your first launch-market deals. Within six months, you will… Have an active, healthy pipeline built solely from self-generated opportunities. Navigate multi-stakeholder sales cycles, engaging both economic buyers and operational champions. Share early market feedback with leadership to influence our go-to-market strategy. Collaborate with Marketing, Customer Success, Clinical Ops, and Product to adapt messaging for your market. Within one year, you will… Be a top-performing Launch AE, exceeding quota and firmly establishing Medely in your territory. Act as the subject-matter expert for your region, helping shape the playbook for future launches. Mentor new Launch AEs as they ramp and expand into other greenfield markets. Who You Are: Must have: proven success launching a new territory, market, or product from scratch - this is a dealbreaker. A minimum of 4 years of quota-carrying, full-cycle sales experience, preferably in healthcare or software/technology. Demonstrated ability to create pipeline without SDR/BDR support - you know how to find, engage, and convert opportunities from zero. Strong organizational skills to track early pipeline and document market learnings. Consultative sales approach, excellent discovery skills, and comfort engaging with clinical and operational teams. Resilient, proactive, and relentless in pursuing new business opportunities. BS/BA degree or equivalent in relevant sales experience Why Medely: Benefits & Perks Competitive Compensation: Based on experience and performance Long-term Incentives: 401k Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO Paid parental leave Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally! Ownership: Drive meaningful business impact on a team you'll help build and define! Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office! We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Work location is flexible if approved by Medely. Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of "ownership" of the candidate. We are an E-Verify company.

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Manager, Professional Services Federal
Full TimeFully RemoteDirector$128,000 - $160,000 / Year
pythonjavaawsazurekuberneteslinux+10

Joining Collibra 's Professional Services Team At Collibra Public Sector (CPS), the Manager, Federal Professional Services is responsible for leading all services roles and functions to ensure the long-term success, adoption, and satisfaction of government clients. The role drives a cohesive customer journey, aligns services delivery with other CPS delivery to mission outcomes, and ensures operational excellence across the entire customer lifecycle. This role safeguards account health, revenue, and customer satisfaction by proactively identifying and mitigating technical risk, coordinating services engagements, and building operational frameworks for GTM clarity and alignment amongst the services teams. Federal Engagement Managers at Collibra Public Sector are responsible for Services Management Manage services operations and resources, including Engagement Manager and Solution Architects, ensuring timely and successful project execution and value delivery. Manages professional service team in respect to project milestones, delivery and goals. Responsible for team utilization and revenue optimization. Drive operational excellence in services delivery. Monitor performance to ensure teams are performing within expectations and achieving high levels of project success. Collaborate on GTM strategy for CPS Services, helping shape how services is positioned, sold, and delivered throughout the customer journey. Guide sales enablement and customer-facing messaging, ensuring services' value proposition is clear, consistent, and aligned with customer needs. Evaluate pricing and packaging strategies for new and existing offerings. Identify expansion opportunities and influence sales motions with timely insights. Contribute to strategic deal support, partnering with Sales and Finance on high-impact renewals, expansions, and new business that include services offerings. Engages with new / prospective customers to identify business challenges and opportunities, recommend solutions / solution enhancements and propose a high-level delivery roadmap based on expected business value. Customer Project Oversight Guide project team members through scoping and level of effort estimates. Ensure effective controls are in place and regularly updated in order to monitor the full implementation project lifecycle including: project plans, status reports, time recording, resource planning, and first value forecasting. Advises implementation project teams and customers on milestone achievement, issue resolution and change management. Ensures effective controls are in place to monitor the full implementation project lifecycle. Develops and tracks overall project success, customer satisfaction, and quality of delivery. Maintains and nurtures consultative relationships with key customer leadership and decision-makers. Establishes and ensures effective execution of solution delivery accelerating the customer's time to value. Perform post-project reviews to ensure achievement of business objectives. Customer Journey Mapping and Operational improvement Assist with the design, execution, and continuous improvement of the end-to-end customer journey. Implement frameworks to continuously assess services customer value realization, using structured feedback and data to refine operational and delivery models. Drive maturity in delivery practices, tooling, and customer engagement models. Standardize and operationalize proactive engagement workflows in relation to the technical teams (e.g., onboarding, QBRs, Value delivery, and Renewal motions). Identify trends and opportunities for improvement within the services organization, and implement solutions to enhance customer success and team efficiency. Captures lessons learned and ensures their application to future project planning and process improvement. Team Leadership & Development Lead, coach, and mentor a team of Engagement Managers and Solution Architects, empowering them to deliver an exceptional customer experience. Foster a culture of accountability, high performance, and customer obsession. Recruit, mentor, and retain top talent with expertise in government operations. Cultivate an environment that fosters collaboration, knowledge sharing, and continuous learning. Ensures timely and effective communication of departmental goals and objectives internally within the department and more broadly with cross-functional stakeholders. Develop and implement strategies to achieve team and individual performance goals, exceeding customer, organization and company expectations. Ensures that training, coaching and mentoring programs are developed, implemented and effective for the team. Customer Risk Prevention, Assessment & Management Build and manage frameworks for early identification of at-risk projects or customers in relation to services engagements. Act as a management escalation point for the Services team encountering project obstacles, and liaise with internal teams for resolution. Support employees in raising issues associated with customer and project risk. Partner with Sales and the other technical GTM teams to identify and mitigate renewal or churn risk. Support proactive risk reviews for strategic/enterprise accounts. Manages pivotal customer issues and concerns through the team, directly handling escalated issues. Drive customer project At-Risk post-mortems and ensure preventive actions are implemented. You have: A U.S. citizen who resides on U.S. soil as the role supports the U.S. government. 5+ years of experience in consulting supporting U.S. federal agencies. A minimum of 2 years of experience managing services teams in the support of U.S. federal agencies. Excellent communication, organization, and stakeholder management skills. Strong leadership skills collaborating with Sr Executives on a frequent basis. Knowledge in the areas of Data Governance, Data Management or Data Quality. Have previous military experience. Hold an active security clearance (Secret/TS/TS-SCI). Knowledgeable of at least two or three of the following: data management processes, including data governance, data stewardship, master data management, data cataloging, and business rules management. An understanding of the leading PaaS providers, Data Lakes, Databases, and Integration platforms commonly adopted by federal agencies. Experience with AWS/Azure, Kubernetes, infrastructure and platform. An understanding of APIs via Java, Python, or similar scripting language for custom software implementations in Enterprise Linux or Unix environments. An understanding of data warehousing, ETL, data integration. You are An effective communicator across business and technical stakeholders and able to tailor to different audiences. Extremely organized with a high attention to detail. Always customer-focused and personally hold yourself accountable for the customer's success. Self-starting and interested in learning new software. Able to lead Senior Level customer discussions representing CPS and services engagements. Measures of Success Within the first 30 days of employment, be able to Clearly understand the roles and responsibilities of the reporting employees and the account assignments. Present the services offering, understanding the different deliverables and the value provided. Present the Customer Journey framework, understanding the different phases and roles and responsibilities within each phase. Clearily understand the roles and responsibilities of all delivery personnel including an Engagement Manager, Solution Architect, Account Program Manager, Premium Support Engineer, Sales Engineer and Account Executive. Within the first 60 days of employment Navigate Salesforce including opportunities, utilization, projects, and quotes. Identify customers and services engagements at Risk and build a plan to remediate. Identify process gaps and inefficiencies within the services organization. Present the services offering to a customer. Within the first 90 days of employment be able to Advise Sales on proposed services engagements. Build Salesforce reports for visibility into Services engagements including utilization. Build playbooks to address process gaps and inefficiencies within the services organization. Execute remediation plan for customers at risk collaborating with the sales, support, and technical teams. Understand and convey to customers how Collibra's suite product capabilities and the projects being delivered provide value to customers. Compensation for this role The standard base salary range for this position is $128,000 - 160,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more. Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra's benefits . We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra. At Collibra, we're proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form .

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Senior Customer Engineer - Collibra Public Sector
Full TimeFully RemoteDirector$140,000 - $140,000 / Year
goawsazuresqlsnowflakesoc2+10

J oining Collibra 's Public Sector team The Federal Customer Engineer (CE) serves as the guiding force behind bringing Collibra Public Sector's (CPS) product and vision to customers and prospects. Senior Customer Engineers are responsible for both net-new and expansion opportunities in existing accounts. They establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. The CE maintains a technical relationship with customers throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at CPS. As a Federal Customer Engineer at Collibra Public Sector, you will support our nation's most critical agencies in achieving Data Sovereignty and Mission Intelligence . You will partner with Federal Account Executives to navigate the unique procurement and technical landscapes of the DoW, Civilian and the Intelligence Community agencies. Your goal is to show how Collibra's Self-Hosted and FedRAMP-authorized platforms can break down agency silos, ensure regulatory compliance, and accelerate the secure adoption of AI. Senior Customer Engineers at Collibra are responsible for Presales Lead in-depth technical discovery sessions to uncover complex needs and environments and recommend solutions Owns delivery of technical evaluation efforts with input from specialists for (Data Quality, Privacy, AI Governance and the core Collibra Platform). Works closely with the Account Executive to craft win-win sales proposals and influence decisions. Participates in discovery and drives qualification of new opportunities, and expands Collibra solutions with existing customers. Prepares and owns functional and technical sections of RFPs/RFQs. Demonstration/Presentation delivery Deliver focussed demonstration, creating sample/custom assets and configure workflows as required to meet client needs. Deliver focused presentations and roadmaps to key stakeholders across both business and technology Deliver complex tailored demonstrations and discuss in detail customization capabilities for specific use cases. Present tailored product roadmap presentation based on customer's priorities and current/future use cases Deliver complex multi-disciplinary workshops from start to finish involving internal and external stakeholders. Lead and own workshops, be the key driver for the agenda, and ensure outcomes result in positive outcomes for client and Collibra. Lead product and technical sections of regular business reviews with key customers Prepare and conduct product demonstrations, highlighting how Collibra's Platform can support our Federal Government customer requirements. Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. Deliver tailored demonstrations that address specific Federal mandates (e.g., OMB M-24-10 regarding AI Governance, CDO Council priorities, and Executive Orders on Data Sharing). Lead technical Proof of Value (PoV) engagements within agency environments. Ensure successful deployment of Collibra Edge behind agency firewalls. Relationship Management Acts as the technical authority on Collibra's security posture, including FedRAMP (Moderate), IL4/IL5 requirements, and SOC2 compliance. Acts as a liaison between the client and internal teams on complex requirements and issues that need clarification. Leads complex evaluation efforts, coordinating cross-functional resources, and complex testing scenarios. Document customer use cases and value realized (or to be realized for new) leveraging value consulting team where relevant. Proactively engages with senior-level and strategically important customer/prospect representatives, influencing product-related decisions. Develops executive-level credibility and trust, influencing customer-focused solution development and purchasing decisions. Build independent relationships to identify growth opportunities. Act as a go-to subject matter expert for specific product areas, industries, or complex technical domains. Adoption and Expansion Architect highly customized and integrated solutions for identified Agency use cases Collaborate with Solution Architects in providing guidance on solution design for new use cases. Support customer identification of value and ROI. Support customer use case library aligned to data strategy and business value, leveraging the services team when and where required. Actively support account growth strategies with the AE/AM. Understand in detail the specific differentiators for Collibra solutions, including strengths and weaknesses of competition. Provide thought leadership on best practices for adoption and technical optimizations. Influences product and service direction to enhance overall client experience. Design and validate future-state technical architectures for major transformation projects, integrating across vast complex ecosystems Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements. Advising and supporting customers' technical stakeholders to accelerate Collibra adoption and value realization, i.e., be the primary point of contact for technical and product-related queries. Architect solutions that function across complex Federal environments, including on-premises, hybrid cloud, and disconnected/classified networks. Help agencies build a "Unified Data Language" to facilitate secure data sharing between departments while maintaining strict access controls and data labeling. Customer Support Address technical questions, mitigate risks, and overcome objections related to security, scalability, integration and implementation. Identify adoption roadblocks and ensure successful product usage. Drive technical resolution and best practices for common challenges. Document customer use cases and adoption challenges, providing guidance on adoption/value realization best practices. Teaming Provides onboarding assistance for CEs and allied sales team members. Contributes to Customer Engineering participation in major projects and provides forward-looking technical guidance. Maintain expert-level product knowledge across the portfolio. Works internally to improve product marketing messaging and educate Sales/CEs. Provides team members with technical and process guidance and advice. Build and execute account specific competitive strategies, and contribute to the broader Collibra competitive landscape analysis. Understand the broader technology ecosystem and future trends. Packages best practices and lessons learned into thought leadership, methodologies, and published assets to improve Customer Engineering processes. Owns Customer Engineering participation in major projects and provides forward-looking technical guidance. Supporting sales and marketing activities, webcasts, field enablement, and asset creation. Providing advice and feedback to product management and engineering to enhance Collibra solutions and offerings. You have 5+ years in Sales Engineering or Technical Consulting, specifically supporting U.S. Federal Government customers with 4+ years working in the Data/SaaS space. Proficiency in SQL and deep familiarity with Federal data stacks (e.g., Snowflake Government Data Cloud, AWS GovCloud, Azure Government, and Palantir) are a plus. Working knowledge of NIST 800-53, FISMA, and the Federal Data Strategy. Proven ability to navigate the Federal procurement cycle and build long-term relationships with Agency CDOs, CTOs, and Program Managers. Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management. Experience in regulatory compliance and or (financial/IT) audit is a plus. Experience working with leading PaaS providers, data lakes, databases, and integration platforms is required. Familiarity in enterprise security solutions such as LDAP or Kerberos. Experience working with Data Quality, Data Pipelines, Data Orchestration, and/or Job Control tools. Knowledgeable of at least least two or three of the following: data management processes, including data governance, data stewardship, master data management, data cataloging, and business rules management Experienced with Collibra or comparable technologies Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows. A bachelor's degree or equivalent related working experience is required. Hold active security clearance (Secret/TS). Because this role supports the U.S. government business, it is required that you are a U.S. citizen who resides on U.S. soil. You are Exceptional in communication, presentation and interpersonal skills including the ability to communicate effectively and build relationships within government entities. Fast learner with an aptitude for grasping complex technical concepts. Excellent organization and stakeholder management skills. A proven collaborator and liaison with all levels and departments within an organization, with experience and success in both partner and contractor-heavy environments. Confident in dispensing knowledge to a highly skilled and experienced audience. Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region. Measures of success Within your first month, you will become familiar with Collibra Public Sector and understand our customer landscape. Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value. Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases. Additionally you will drive operational excellence by ensuring the sales process runs smoothly and efficiently. Compensation for this role The standard base salary range for this position is $140,000 - $175,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more. Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra's benefits . We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra. At Collibra, we're proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form .

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Vice President, Deputy General Counsel
NEW
HackerOneUK, USA (Fully Remote)yesterday
Full TimeFully RemoteDirector$280,000 - $320,000 / Year
dentalprocurementinsurancecontract reviewsalespartnerships+4

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com , General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Associate General Counsel - Global Commercial Lead Remote Locations USA : Seattle, San Francisco Bay Area, Austin, Washington DC, or Boston UK : London Position Summary HackerOne is redefining offensive security for the AI era. As organizations accelerate digital transformation and AI innovation, trust has become the ultimate competitive advantage. We combine the world's largest community of security researchers with an AI-powered platform trusted by global enterprises and governments. We are seeking a Vice President, Deputy General Counsel to lead our global commercial legal function and own our global privacy portfolio. Reporting to the Chief Legal Officer and serving on the Legal leadership team, you will set how Legal enables revenue growth, international expansion, strategic partnerships, and AI-driven product innovation. This is a scale role with a hands-on core. You will personally carry the most complex commercial and data protection matters while building the standards, systems, and team that let the function grow across North America, EMEA, and APAC. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of any of the above locations. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. What You Will Lead Global Commercial Legal Shape global commercial legal strategy with the CLO, aligned to growth priorities, risk posture, and international expansion. Maintain enterprise-wide risk standards, escalation paths, and negotiation frameworks that support speed and disciplined decisions. Serve as senior decision authority on commercial legal risk within established thresholds. Advise on our most complex transactions, including global enterprise agreements, regulated-industry engagements, channel partnerships, and public-sector opportunities. Global Privacy Own the global privacy program and serve as senior decision authority on data protection risk, including cross-border transfers, sub-processor terms, and impact assessments. Partner with Security, Engineering, and Product to embed privacy by design into platform and AI capabilities, and lead the privacy workstream of incident response. Executive Partnership and Risk Governance Advise leaders across Sales, Customer Success, Finance, Product, Security, Procurement, and GTM Operations. Surface material commercial and privacy risks to the CLO and executive team with clear options, tradeoffs, and recommendations. Work with GTM leadership to improve deal velocity and build scalable approaches to recurring customer requirements. Guide the organization through regulatory and market change with Change Agility, and translate strategy into measurable outcomes, demonstrating Own the Outcome at an enterprise level. . Team Leadership and Legal Operations Lead and develop a multi-jurisdictional team across commercial, privacy, and procurement legal support, and recommend the structure and resourcing to support long-term growth. Maintain a consistent service-delivery model with clear intake, service levels, and escalation. Implement an AI-Native approach to legal operations, improving contract review, drafting, knowledge management, and workflow automation. Apply First Principles Problem Solving to legacy processes, and use Data-Driven Decision Making to track contract cycle time, negotiation outcomes, risk concentration, privacy review throughput, and workload. Minimum Qualifications UK/EU or US qualified lawyer. 15+ years of legal experience, including significant in-house leadership in technology or SaaS. Experience managing a commercial legal function or major sub-function. Extensive experience negotiating complex, cross-border enterprise agreements. Deep working knowledge of applicable privacy laws. Preferred Qualifications Experience building global legal infrastructure in high-growth environments. Experience implementing legal technology and AI-enabled workflow tools. Experience managing external counsel budgets and vendor risk governance Compensation Bands USA Tier A (San Francisco Bay Area) $280,000 to $320,000 + equity Tier B: (Seattle, Austin, Washington DC, Boston) $250,000 to $285,000 + equity #LI-KM1 Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

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