Headquarters: Canada - Remote Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we've been focused on building a delightful, world-class experience that empowers physicians to deliver phenomenal care to patients. Customer support has been the same job for twenty years: a queue, a ticket, an SLA, a closed case. That's ending, fast. Over the next 6–9 months, AI will take on more of the routine, repetitive cases at Elation. That doesn't shrink the human role — it builds on it. The work becomes product intelligence: shaping how AI handles conversations, holding the customer-trust moments that need real judgment, and turning patterns into priorities Engineering delivers. We're hiring Support Engineers to anchor that shift: people who don't just close tickets, but trace them back to the line of product code causing them, ship the fix that resolves the customer's problem immediately, and partner with senior engineers on the cases complex enough to need them. You might be the recent engineering grad who spent a summer at a busy front desk, in a popular restaurant, or on a support line because you like people as much as you like problems, and who's been quietly automating things nobody asked you to fix since your first CS class. Or, you might be the person who leads team projects, tinkers with the dashboards, automations, or workflows so automatically that colleagues assume you are an engineer even if you aren't. If that sounds like you, this role turns that problem-solving instinct into your core responsibility. As a Support Engineer, you'll bring empathy and judgment to the cases that need it most, own the quality of AI-driven solutions in your domain, and synthesize patterns that influence Product and Engineering roadmaps. We hire for judgment, taste, and curiosity, not process adherence. The bar isn't how many cases you closed; it's how much you reshaped the conditions under which cases happen. Role and Responsibilities Synthesize and share customer insights. Surface patterns from your cases in weekly and monthly reports, participate in Product and Engineering discussions with what you're learning, and mentor Support Team members on AI workflows, scripting, and SQL queries. Use Good Judgment to Solve Cases. Own customer escalations with cases that genuinely require seasoned judgment, the ones AI can't safely close. Build and protect customer trust in moments that matter. Build and own AI quality. Configure AI within Elation's stack (intents, knowledge sources, escalation rules), build lightweight external automations and scripts, and own the quality of AI outputs in your domain. What success looks like in your first 6 months Delivered solutions that reduced case volume by 10% or eliminated recurring issue categories, with measurable customer impact (e.g., CSAT, reduction in case reopens) A monthly drumbeat of synthesized insights that Product and Engineering act on, with visible impact on customer experience or a measurable drop in case volume Owns a measurable case-volume reduction in your domain by making cases not happen, not by closing them faster You question default workflows instead of just executing them, and you ship more by removing work, not just doing more of it You build with AI to make yourself and the teammates around you faster — automating triage, drafting responses, prototyping internal tools, and turning one-off builds into reusable patterns Support can run with You've picked up or sharpened a technical skill — SQL, Python, an API, a scripting language — specifically because a customer problem needed it, not because a course assigned it Mentors Associate teammates on AI builds and pattern synthesis Identified and closed gaps across internal and customer-facing documentation, improving accuracy and reducing repeat questions. Professional Qualifications 1–5+ years of experience in Engineering, data analytics, or AI/automation tinkering in any field — OR a degree in Computer Science, Engineering, or a related technical field, plus real experience talking to people under pressure (support, hospitality, retail, service, resident advising) Comfortable enough with code to experiment : you've written scripts, touched an API, or built something in Python, SQL, or JavaScript — even if it was just for a class project , team project or yourself A concrete portfolio of things you've built or shipped: prompt-engineered systems, dashboards, automations, class or personal projects — with evidence of outcomes Strong customer-facing communication and trust-building skills Pattern recognition and synthesis muscle AI-native default. Reaches for AI tools first, treats ambiguity as the work rather than a blocker, and wants to learn how to configure and supervise these systems — not just use them A deep desire to drive results for our customers, with high ownership over the outcomes you own Curiosity and natural problem-solving instincts An instinct to raise the bar for the teammates around you — teaching others to build and synthesize, not just modeling it yourself Show us your work Along with your application, in a cover letter send us: 2–3 things you've built or shipped that changed a metric or outcome — a work project, a personal build, or something from school or an internship — what you made, who it was for, why you needed to do it, and what changed. A short story about a time your analysis or insight changed a decision someone else made. Salary range $70,000 - $95,000 CAD Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment. We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status. Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation's mission of helping independent primary care thrive. To apply: https://weworkremotely.com/remote-jobs/elation-health-case-resolution-engineer
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Headquarters: Remote US What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: SDR Manager Location: Remote US Compensation Range: $58,500 base with on target earnings at $78,000 plus equity What You'll Do: Huntress is looking for a talented and passionate Sales Development Representative (SDR) to help fuel our continued growth. In this role, you will open doors for the Account Executive team by building relationships with managed service providers (MSPs) and managed security service providers (MSSPs), earning trust quickly, and turning early conversations into qualified meetings that move the pipeline forward. You are outcome-obsessed in how you work, with a clear eye on the right next step, the right partner fit, and the follow-through it takes to create real pipeline impact. In the daily rhythm of prospecting into the MSP and MSSP space, you bring warrior spirit. You stay steady through rejection, keep your standards high, and come back sharper on the next call. You also give a sh*t about the people on the other end of the phone, leading with honesty, curiosity, and respect as you help prospective partners understand the value Huntress can deliver to their business and their customers. Responsibilities: Establish rapport and trust with managed service provider (MSP) and managed security service provider (MSSP) prospects via phone, email, and LinkedIn to understand their business and their fit with Huntress. Set qualified meetings within our ideal customer profile by following best practices and standard processes. Generate and qualify net-new accounts and work inbound opportunities to create a pipeline for the Account Executive team. Use clear, value-driven messaging to build interest in Huntress and answer prospect questions with honesty, professionalism, and empathy. Research accounts, document prospecting activity, and qualification notes in CRM, and maintain strong data hygiene. Use AI tools with good judgment to support account research, call prep, and message drafting in your day-to-day work. Keep improving your cold calling, messaging, and pipeline management skills through training, feedback, and repetition. What You Bring to the Team: 8+ months of experience in a quota-carrying outbound B2B SaaS sales role. Experience with outbound cold calling. Strong time management and the ability to prioritize competing tasks. Comfort working across CRM, prospecting tools, and multiple systems at the same time. Attention to detail when taking notes, setting meetings, and following the process. A coachable mindset and a genuine interest in continuing to grow your sales and cybersecurity knowledge. Curiosity about AI and the judgment to use it in practical ways that help you work faster and smarter in your day-to-day. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit small businesses. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote To apply: https://weworkremotely.com/remote-jobs/huntress-sales-development-representative-service-provider
Headquarters: New York, NY URL: https://www.stickermule.com Sticker Mule is building the most lucrative commerce platform on the Internet by combining software, manufacturing, and super intelligence in one stack. We're hiring an engineer to build, run and manage a team of SI agents to help us innovate faster, improve performance, and better serve customers. Work performed Identify where agents can help and build them accordingly. Work with department leads to assess SI needs. Help connect agents to appropriate third-party and internal tools. Measure results and remove agents that don't deliver. Test new tools and models as they ship and adopt what works. Advise others on SI capabilities to help them perform. Requirements Experience building agents that run on their own and do meaningful work Strong with Grok, Claude, OpenAI, and open source Comfortable in Go, TypeScript, GraphQL, Postgres, GCP Writes clearly in English Compensation Salary: $150,000–$250,000 USD $20,000 signing bonus 4 weeks vacation + country-specific holidays Fully remote To apply: https://weworkremotely.com/remote-jobs/sticker-mule-si-agent-engineer
Headquarters: San Francisco Bay Area (or Remote U.S.) Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there's one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Safety ML team builds the machine learning systems that protect 200M+ users. The team's mission is to make Discord a place where people can build genuine friendships without exposure to harm, at a scale where manual review alone can never keep up. We're looking for a highly technical, hands-on, and mission-driven Engineering Manager to lead our Safety ML team. As the manager responsible for Safety ML, you will own the detection systems that sit between attackers and our users; real-time and batch models for content understanding, account integrity, and platform abuse. What You'll Be Doing Build and lead an exceptional team of highly-engaged ML engineers by hiring, coaching, and instilling a sense of ownership and impact. Drive the technical vision and roadmap for Safety ML by collaborating with your team and partners across Trust & Safety, Product, Policy, Legal, and Data Science. Own the end-to-end lifecycle of production safety models: defining new capabilities, measuring performance, and monitoring the operational health of systems that make millions of enforcement decisions per day. Manage processes and leverage your technical expertise to continually raise the bar and ensure your team delivers extraordinary results. Partner with Trust & Safety on label quality, golden sets, and automating manual investigations. Work with other Engineering Managers to continuously improve the Engineering organization and uphold our workplace philosophy . What you should have You have 5+ years of experience as a Machine Learning Engineer, Data Scientist, or Applied Scientist. You have 3+ years of experience as an Engineering Manager and successfully managed a team of 5+ engineers. You have hands-on depth in at least one of: abuse/fraud detection, content classification, behavioral modeling, graph-based modeling, or LLM-based classification systems. You have strong communication skills and the ability to work well cross-functionally. You thrive in ambiguous environments and get excited about figuring out solutions to complex problems, and then executing on them. You are a first principles thinker that can work with others to come up with pragmatic solutions. You have a proven record of shipping ML systems to production at scale. You are passionate about coaching and leading other engineers, but can roll up your sleeves and get elbow deep in code when needed. You keep up with the industry trends and continuously identify new technologies to leverage to solve technical problems The US base salary range for this full-time position is $272,000 to $340,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord's collection and usage of personal information relating to the application and recruitment process by clicking HERE. To apply: https://weworkremotely.com/remote-jobs/discord-engineering-manager-machine-learning-safety
Hi, Were parents to a 11-month-old baby girl. My wife is on maternity leave, and Im working remotely. We need a babysitter who can entertain her and help with household chores. I need help as soon as possible.
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Family new to the area, I work from home, husband occasionally. I am disabled. Grandparents are also with us. Grandma is healing from a broken knee injury and grandpa has been covering many different duties recently.
Job Description Job Description Legal Assistant - Notarial Law (Bilingual) – Hybrid – Montreal, QC Job Location: Montreal, QC Hybrid /Remote (flexibility after onboarding/training period) Working Hours: Full-time Languages: Bilingual (French/English) What the Client Offers Salary range of approximately $60,000–$75,000 depending on experience Performance-based bonus structure No billable hour requirements Full health and dental benefits Fully remote option for the right candidate after onboardin…
Job Description Job Description Commercial & Corporate Paralegal (In-House) Job Location: Remote (Canada-based) In-Office, Hybrid or Remote: Remote-first Working Hours: Full-time Languages: English and conversational Mandarin Chinese required What the Client Offers Salary: $80,000-$100,000 CAD, depending on experience Quarterly performance-based bonus program Remote-first work environment offering flexibility and autonomy Opportunity to take ownership of your work and contribute directly to bus…
Are you interested in working with our dynamic and progressive school division to pursue excellence in education for students, professional learning opportunities, a flexible health benefits package, and a workplace that embraces diversity? Then we are the place for you! Who we are and what we value: Parkland School Division (PSD) is a large progressive school jurisdiction serving Spruce Grove, Stony Plain, Fort Chipewyan and Parkland County. PSD meets the diverse educational needs of over 12,0…
Job Description Job Description About Maison d'tude Academy: Maison d'tude Academy is a top-tier tutoring company based in downtown Montreal, offering flexible and personalized academic support both in-home and in-center. We proudly serve students from Elementary through University in every core subject area, with a strong focus on excellence, mentorship, and student growth. Our team is made up of passionate, driven educators and subject experts who are supported, well-compensated, and deeply v…
Position Type: Full Time Department: Patient Programs Work Location: New Brunswick Work Arrangement: Hybrid Work Hours: Monday to Friday - within hours of 8:00am - 8:00pm (EST) Travel Required: Yes - within assigned geographic region up to 75% to support clinics A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on e…
Job Description Job Description Benefits: Bonus based on performance Flexible schedule Training & development Job Summary Make a real difference—one client at a time. Qualicare Homecare BC is seeking compassionate, highly skilled Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) specializing in advanced wound care to join our growing home care team. If you are a dedicated nurse looking to deliver high-quality clinical care, conduct client health assessments, and perform complex wound…
