WHO ARE WE? Launch Potato is the discovery and conversion company. We reach tens of millions of people every month through our brands, including FinanceBuzz , All About Cookies , and OnlyInYourState . We turn that attention into real outcomes for our partners, some of the world's leading companies. Our mission: create predictable, high-value customer acquisition at scale by connecting discovery, intent, and performance across category-leading consumer brands in finance, travel, and entertainment. We run profitable and bootstrapped, with a South Florida HQ and a remote-first team across 18 countries. WHY JOIN US? You own outcomes here, not tasks. We measure work by impact, not activity. The pace is real, and change is constant, so the people who do best turn change into opportunity instead of waiting for it to settle. Feedback runs direct and lands with respect. Ordinary people make themselves extraordinary at Launch Potato . BASE SALARY: $120,000 to $150,000 per year, paid semi-monthly MUST HAVE: Expert SQL & Comfortable with Unstructured Complex Data : Extracts accurate insights from raw, unstructured data without relying on clean models Reporting Ownership & Data Literacy : Builds, standardizes, drives adoption, and leaves teams more data-literate Performance Marketing Optimization : Connects data directly to levers that move the business, i.e. campaign performance, conversion rates, or revenue per session Advanced LookML Development (or equivalent in Power BI / Tableau) : Architects complex models with full understanding of downstream impacts Curiosity & Business Depth : Asks questions first; driven to grow business knowledge to become a trusted analytical partner, not just a builder EXPERIENCE: Minimum 7 years in business intelligence or analytics with direct exposure to performance or affiliate marketing. The strongest candidates have owned reporting end-to-end, from pipeline to dashboard, worked with messy, complex, third-party data, and partnered closely with business teams to uncover meaningful trends, conduct retrospective analyses, and connect data work to decisions that actually moved the business. YOUR ROLE Launch Potato is looking for a Lead BI Developer to own the reporting infrastructure that powers decision-making across our Credit Cards, Make Money/Manage Money, Banking, and Marketplace verticals with a clear growth path into becoming a proactive analytical partner who helps the team see around corners. You'll be embedded with the business from day one, partnering closely with our Yield, Paid Media, and Account Management teams to uncover meaningful trends, conduct retrospective analyses across experiments, creatives, offers, seasonality, and CAC performance, and challenge the team with insights they aren't currently seeing. This is NOT a role for someone who wants to build dashboards and hand them off, it's for someone who cares deeply about whether the work they build gets used, understood, and acted on. Outcomes (Performance Expectations) 30 Days in: Actively engaged with stakeholders to audit what reporting the team is consuming and why, i.e. identifying discrepancies, redundancies, and inconsistencies across existing dashboards and beginning to develop a roadmap to standardize reporting across your verticals. 60 Days in: Bridging business context and data understanding by being able to articulate how assigned verticals make money and what the key performance levers are. Actively improving dashboard standardization while executing on ad hoc requests with accuracy and business context. 90 Days in: Dashboard standardization is in execution and a clear roadmap exists for how trusted data sources will be developed to improve the efficiency of data consumption. LookML structure is understood well enough to begin making changes with full awareness of downstream impacts. Working relationships with Yield, Paid Media, and Account Management are established. 6 Months in: Trust is built with the business team through education, best practices, and a standardized reporting suite that enables confident self-service analytics. Proactive retrospective analyses are being delivered across experiments, creatives, offers, seasonality, and CAC performance. Strong understanding of the full funnel metrics that support each team. Year 1: Trusted technical owner for assigned verticals end-to-end, from raw data ingestion through final dashboard. Reporting standardization is complete, retrospective analysis is a consistent output, and the business team views you as a go-to analytical partner who recommends action, not just reports findings. Competencies Analytical Rigor: Asks the hard questions and traces discrepancies to the source before drawing conclusions. Reporting Ownership: Engages stakeholders to understand how reporting is used before building, i.e. creates dashboards that are adopted, not just delivered. Business Acumen: Invests in understanding the business by asking the right questions before pulling the data. Communication: Asks enough upfront to make sure the answer lands with the right context for the right audience. Proactive Ownership: Surfaces problems early, engages before being asked, and drives work forward with a clear point of view. Collaboration: Builds trust by asking genuine questions and showing they care about what stakeholders need, not just what they asked for. Curiosity & Growth: Asks more than most and is driven to grow from technical executor into analytical partner over time. TOTAL COMPENSATION Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato's Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments. Want to accelerate your career? Apply now! Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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As the Tier 2 Technical Support Specialist at Rockbot , you'll serve as the technical backbone of Rockbot's escalation function — the person the team turns to when issues are complex, environments are nuanced, or recurring problems require durable, systemic solutions. This is a deeply hands-on technical support role for someone who enjoys solving hard problems, improving systems, and making the entire support organization stronger over time. You'll own Rockbot's most advanced support scenarios across networking, firewall configuration, hardware, player setup, connectivity, and enterprise environments while also serving as a key partner in evolving our AI-enabled support operations. With the rollout of Zendesk AI Co-Pilot and related automation tooling, you'll help optimize how support operates at scale — improving triage, workflows, agent efficiency, self-service experiences, and data quality. Just as importantly, you'll help close the loop: identifying patterns, improving documentation, influencing product and operational improvements, and reducing future support volume through scalable fixes. The ideal candidate combines deep technical troubleshooting skills with systems thinking, operational maturity, and strong customer instincts. You'll partner closely with the Director of Support and cross-functional teams in Product, Engineering, Customer Success, and Sales, bringing a practitioner's perspective to configuring and optimizing the systems the team relies on. What You'll Do Tier 2 Escalation & Technical Resolution Own escalated Tier 2 technical cases across networking, firewall configuration, hardware troubleshooting, player setup, connectivity failures, and platform-level issues Diagnose root cause through systematic troubleshooting and isolation techniques in complex customer environments Escalate issues to Product and Engineering with clear reproduction steps, technical context, impact assessment, and supporting data Identify recurring hardware or platform failure patterns and proactively surface trends and recommendations Maintain clear, proactive communication with customers and internal stakeholders on status, timelines, and resolution paths Meet SLA commitments for escalated tickets while proactively identifying and escalating risks Participate in on-call rotation and provide occasional after-hours, weekend, and holiday coverage for enterprise escalations Enterprise & Strategic Account Support Serve as a technical resource for enterprise and high-touch accounts with complex or customized environments Support pilot and trial customers through technical validation, troubleshooting, and implementation guidance Participate in customer calls, Slack channels, and cross-functional account reviews as needed Partner with Customer Success and Sales to proactively identify technical risks and improve customer health AI Tooling, Support Operations & Workflow Optimization Partner on the rollout, optimization, and administration of Zendesk AI Co-Pilot and related support tooling Improve workflows related to intelligent triage, agent assist, automation, self-service, and support data hygiene Bring a practitioner's perspective to support operations, tooling decisions, workflow design, and process scalability Help define how AI can improve both customer experience and internal team efficiency Knowledge Management & Team Enablement Build and maintain internal troubleshooting guides, escalation procedures, and operational playbooks Author and improve Help Center content focused on high-volume technical issues Act as a go-to technical resource for Tier 1 support Coach team members through escalated cases by teaching diagnostic thinking and troubleshooting methodology — not just resolutions Data, Insights & Product Advocacy Analyze escalation trends, technical themes, and failure patterns to identify product and operational improvement opportunities Contribute insights and metrics to monthly Support reporting Advocate for customer-impacting fixes and operational improvements with data-driven recommendations Monitor proactively for emerging issue clusters before they create large-scale customer impact Who You Are 3+ years in a Tier 2, escalation, or advanced technical support role within SaaS, IoT, AV, media technology, or related environments Strong networking fundamentals, including TCP/IP, VLANs, firewall configuration, and connectivity troubleshooting (required) Hands-on experience troubleshooting hardware and device-level issues Skilled at structured problem solving and systematic root-cause analysis Strong written and verbal communication skills with both technical and non-technical audiences Experience with Zendesk or similar support platforms, including workflow configuration or administration Comfortable operating in fast-paced environments with shifting priorities and cross-functional collaboration Experience supporting enterprise or high-touch customer environments Exposure to AI-enabled support tooling, automation workflows, or Copilot-style systems Strong operational instincts with experience improving documentation, workflows, or support processes Consistent track record of strong productivity, quality, and customer satisfaction performance Exposure to audio engineering and/or AV installation is a plus, not required Exposure to network rack installation is a plus, not required Occasional holiday coverage and on-call responsibilities are required. About Rockbot: Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable. From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com . Compensation: Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. The base compensation band for this role is US Average - Remote 68K-84K, as well as equity, and benefits for all team members. Our Values: Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better. Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships. Curiosity : We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The "Why" and "How" always matters. Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions. Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges. Integrity: We say what we mean, and do what we say, simply, clearly, honestly. Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.
WHO ARE WE? Launch Potato is the discovery and conversion company. We reach tens of millions of people every month through our brands, including FinanceBuzz , All About Cookies , and OnlyInYourState . We turn that attention into real outcomes for our partners, some of the world's leading companies. Our mission: create predictable, high-value customer acquisition at scale by connecting discovery, intent, and performance across category-leading consumer brands in finance, travel, and entertainment. We run profitable and bootstrapped, with a South Florida HQ and a remote-first team across 18 countries. WHY JOIN US? You own outcomes here, not tasks. We measure work by impact, not activity. The pace is real, and change is constant, so the people who do best turn change into opportunity instead of waiting for it to settle. Feedback runs direct and lands with respect. Ordinary people make themselves extraordinary at Launch Potato . BASE SALARY: $120,000 to $150,000 per year, paid semi-monthly MUST HAVE: Expert SQL & Comfortable with Unstructured Complex Data : Extracts accurate insights from raw, unstructured data without relying on clean models Reporting Ownership & Data Literacy : Builds, standardizes, drives adoption, and leaves teams more data-literate Performance Marketing Optimization : Connects data directly to levers that move the business, i.e. campaign performance, conversion rates, or revenue per session Advanced LookML Development (or equivalent in Power BI / Tableau) : Architects complex models with full understanding of downstream impacts Curiosity & Business Depth : Asks questions first; driven to grow business knowledge to become a trusted analytical partner, not just a builder EXPERIENCE: Minimum 7 years in business intelligence or analytics with direct exposure to performance or affiliate marketing. The strongest candidates have owned reporting end-to-end, from pipeline to dashboard, worked with messy, complex, third-party data, and partnered closely with business teams to uncover meaningful trends, conduct retrospective analyses, and connect data work to decisions that actually moved the business. YOUR ROLE Launch Potato is looking for a Lead BI Developer to own the reporting infrastructure that powers decision-making across our Credit Cards, Make Money/Manage Money, Banking, and Marketplace verticals with a clear growth path into becoming a proactive analytical partner who helps the team see around corners. You'll be embedded with the business from day one, partnering closely with our Yield, Paid Media, and Account Management teams to uncover meaningful trends, conduct retrospective analyses across experiments, creatives, offers, seasonality, and CAC performance, and challenge the team with insights they aren't currently seeing. This is NOT a role for someone who wants to build dashboards and hand them off, it's for someone who cares deeply about whether the work they build gets used, understood, and acted on. Outcomes (Performance Expectations) 30 Days in: Actively engaged with stakeholders to audit what reporting the team is consuming and why, i.e. identifying discrepancies, redundancies, and inconsistencies across existing dashboards and beginning to develop a roadmap to standardize reporting across your verticals. 60 Days in: Bridging business context and data understanding by being able to articulate how assigned verticals make money and what the key performance levers are. Actively improving dashboard standardization while executing on ad hoc requests with accuracy and business context. 90 Days in: Dashboard standardization is in execution and a clear roadmap exists for how trusted data sources will be developed to improve the efficiency of data consumption. LookML structure is understood well enough to begin making changes with full awareness of downstream impacts. Working relationships with Yield, Paid Media, and Account Management are established. 6 Months in: Trust is built with the business team through education, best practices, and a standardized reporting suite that enables confident self-service analytics. Proactive retrospective analyses are being delivered across experiments, creatives, offers, seasonality, and CAC performance. Strong understanding of the full funnel metrics that support each team. Year 1: Trusted technical owner for assigned verticals end-to-end, from raw data ingestion through final dashboard. Reporting standardization is complete, retrospective analysis is a consistent output, and the business team views you as a go-to analytical partner who recommends action, not just reports findings. Competencies Analytical Rigor: Asks the hard questions and traces discrepancies to the source before drawing conclusions. Reporting Ownership: Engages stakeholders to understand how reporting is used before building, i.e. creates dashboards that are adopted, not just delivered. Business Acumen: Invests in understanding the business by asking the right questions before pulling the data. Communication: Asks enough upfront to make sure the answer lands with the right context for the right audience. Proactive Ownership: Surfaces problems early, engages before being asked, and drives work forward with a clear point of view. Collaboration: Builds trust by asking genuine questions and showing they care about what stakeholders need, not just what they asked for. Curiosity & Growth: Asks more than most and is driven to grow from technical executor into analytical partner over time. TOTAL COMPENSATION Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato's Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments. Want to accelerate your career? Apply now! Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Data Engineer supporting Billing & Payments Engineering, you'll join the Finance Data Engineering team and build the foundation for accurate, scalable billing and revenue data across Anthropic. You'll work closely with Billing Engineering, Finance and Accounting, as well as Product and other partners, to turn billing and payments data into reliable metrics, reporting and insights. You'll make sure teams have trustworthy data that scales with our growth, and you'll lead your own projects to enable self-serve insights that help teams make data-driven decisions. Responsibilities: • Partner with Billing Engineering, Finance and Accounting to understand their data and reporting needs, and translate them into technical requirements • Design, build and maintain data models and pipelines in dbt that transform raw billing, usage and payments data into canonical datasets • Own revenue data accuracy and reconciliation, making sure billing, usage and revenue data tie out across systems • Define success metrics for billing systems, and build the data models and monitoring to track them • Set high data integrity standards and SLAs for timely, accurate delivery of billing and revenue data • Share on-call and data operations responsibilities for Finance Data Engineering pipelines • Build dashboards and self-serve data products that track core metrics and deliver insights across the company • Champion best practices for dbt, data modeling and SQL • Influence the Billing Engineering roadmap from a data systems perspective • Become an expert in our data models and data architecture You may be a good fit if you have: • 5+ years of experience as a Data Engineer, Analytics Engineer or in a similar role • Expertise in SQL and Python, and in building multi-step data pipelines with tools like dbt • Experience with workflow orchestration tools like Airflow, and version control with GitHub • Familiarity with billing concepts such as invoicing, payments, credits, refunds and subscriptions, and experience working with data from billing systems • Experience building dashboards and reporting in tools like Hex for multiple cross-functional teams • A bias for action and urgency, without letting perfect be the enemy of the effective • A full-stack mindset: you do what it takes to solve a problem end to end, even when it goes beyond the original scope • Comfort with ambiguity, and the initiative to create clarity and keep work moving • A passion for Anthropic's mission of building helpful, honest and harmless AI Strong candidates may also have: • Experience partnering with billing, finance or accounting teams on revenue metrics and reconciliation • Experience building an analytics or data engineering function from an early stage The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. As the Manager, Global Service Tooling & Equipment, you will lead the strategy, development, deployment, and ongoing management of the tools, equipment, and infrastructure that power Lucid's growing service network. Supporting more than 30 service locations across North America, you'll partner with Service Operations, Engineering, Facilities, Procurement, and Supplier partners to ensure technicians have the right tools, equipment, and resources to deliver exceptional customer experiences. From launching next-generation mobile service fleets and enabling new service centers to driving tooling readiness for future vehicle programs, this highly visible leadership role offers the opportunity to build scalable systems, lead critical programs, and directly influence Lucid's ability to service and support its rapidly expanding vehicle portfolio. Own the Global Service Tooling & Equipment program across 30+ North American service locations, supporting Service Centers, Mobile Service, Body Repair, field teams, and hundreds of technicians. Lead the development and deployment of a fleet of Mobile Service vehicle, including vehicle configuration, equipment layout, storage systems, compressors, power solutions, tooling packages, safety requirements, technician usability, prototyping, validation, and production rollout. Lead and develop the Service Tooling team, establishing clear ownership for daily tooling operations, ordering, deployment, inventory management, vendor coordination, tooling audits, and field support. Partner with Facilities and Service Operations on new Service Center readiness, including shop layouts, vehicle lifts, alignment and ADAS equipment, battery handling equipment, diagnostic systems, compressed air, specialty equipment, installation, commissioning, and launch. Own and continuously improve Lucid's Service Tooling Catalog and associated tooling-management systems, maintaining a centralized source of truth for approved tools, specifications, part numbers, suppliers, pricing, deployment status, and field requirements. Define Lucid's tooling strategy for existing and future vehicle platforms, including general service tooling, special service tools, diagnostic equipment, high-voltage equipment, shop equipment, lifting solutions, and restricted/safety-critical tooling. Partner with Engineering and Field Service Engineering to translate vehicle service requirements into scalable tooling solutions, ensuring tools are validated and available before vehicle and service-program launches. Own tooling readiness for new vehicle programs, identifying tooling requirements, validation plans, supplier lead times, deployment risks, technician requirements, and launch-readiness gates. Establish standardized tooling packages and equipment specifications for new and existing Service Centers to ensure consistency, technician productivity, safety, and cost control across the network. Manage strategic tooling and equipment suppliers from sourcing through deployment, including technical requirements, RFQs/RFPs, quotation review, commercial negotiations, purchase planning, delivery schedules, installations, issue resolution, warranty support, and supplier performance. Develop sourcing and standardization strategies that balance serviceability, technician usability, safety, cost, lead time, scalability, and total cost of ownership. Establish tooling request, approval, ordering, tracking, audit, and corrective-action workflows to maintain visibility and control as the service network scales. Develop and maintain processes for tooling audits, missing-tool recovery, restricted-tool control, loan tools, asset tracking, calibration, maintenance, and replacement planning. Monitor tooling and equipment readiness across the service network and proactively identify gaps that could impact vehicle repair capability, technician productivity, customer experience, or vehicle-program launches. Support field escalations and service campaigns requiring rapid development, sourcing, modification, or deployment of tools and equipment. Partner with Finance and Procurement to develop annual tooling budgets, forecasts, capital requirements, spend controls, and cost-reduction initiatives. Establish KPIs and reporting for areas such as tooling readiness, deployment status, supplier performance, order lead time, equipment uptime, audit compliance, launch readiness, spend, and program risk. Provide regular program updates to Service leadership, clearly communicating readiness, risks, dependencies, financial impact, and required decisions. Build scalable SOPs, operating playbooks, documentation, and governance that allow the Service Tooling organization to support Lucid's continued growth. Qualifications 7+ years of experience in automotive service operations, service engineering, tooling and equipment, technical program management, fleet operations, manufacturing, or a related technical operations environment. 2+ years of experience leading people, programs, suppliers, or cross-functional technical teams. Strong understanding of automotive repair environments, technician workflows, service-center operations, tooling, shop equipment, and vehicle diagnostics. Demonstrated experience taking complex programs from requirements definition through sourcing, validation, deployment, and sustained operations. Strong program-management capability with experience managing multiple simultaneous projects, schedules, dependencies, budgets, risks, and stakeholders. Experience managing suppliers, sourcing technical equipment, evaluating quotations, negotiating commercial terms, and holding vendors accountable for quality, cost, and delivery. Ability to understand technical requirements and effectively communicate between technicians, engineers, suppliers, operations teams, and senior leadership. Strong analytical skills with the ability to use data to evaluate readiness, utilization, cost, supplier performance, and operational risk. Experience developing standardized processes, SOPs, dashboards, tracking systems, and operational controls. Demonstrated ability to operate effectively in a fast-paced environment where requirements, vehicle programs, and priorities may change rapidly. Excellent written and verbal communication skills with the ability to influence across organizations without direct authority. Bachelor's degree or equivalent combination of education and relevant professional experience. Preferred Qualifications Experience supporting electric vehicles, high-voltage vehicle systems, advanced vehicle platforms, or EV service operations. Experience with new vehicle launches, prototype or pre-production vehicles, serviceability validation, or early fleet deployment. Experience developing or deploying mobile-service vehicles or other specialized fleet configurations. Familiarity with automotive lifts, alignment systems, ADAS calibration equipment, battery handling equipment, diagnostic equipment, compressed-air systems, and other automotive shop infrastructure. Experience supporting a geographically distributed service or field organization. Experience with tools such as Jira, Smartsheet, Coupa, Tableau, Excel, or similar program-management and business systems. Experience creating digital tooling catalogs, asset-management systems, procurement workflows, or operational dashboards. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (Annual) $137,900 — $202,180 USD Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
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About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Role Overview The Lead Design CNC Programmer/Operator is responsible for programming, setting up, and operating CNC equipment in support of Design Studio vehicle properties, prototype models, and development programs. Working closely with Design, Engineering, Modelers, and Fabrication teams, this role supports the manufacture of a diverse range of prototype components, from small development parts to full-scale vehicle bucks, aerodynamic models, composite tooling, fabricated structures, and show car assets. The ideal candidate combines strong CNC programming and machining expertise with exceptional organization, problem-solving ability, and adaptability. Success in this position requires the ability to work across a broad range of materials, project types, and component scales while consistently delivering high-quality work in a fast-paced prototype environment. Key Responsibilities CNC Programming & Machining Develop, optimize, and verify CNC programs for complex 3-axis and 5-axis machining applications. Setup, operate, and troubleshoot large-format CNC routers and gantry mills. Select and implement machining strategies, tooling, and work holding solutions that deliver high-quality prototype parts and properties. Evaluate CAD data and identify potential manufacturing concerns before machining begins. Maintain organized PowerMill projects, CNC programs, fixture models, and related manufacturing data. Prototype Manufacturing Support Manufacture prototype components supporting vehicle development programs, including design bucks, ergonomic properties, aerodynamic models, composite tooling, fabricated structures, clay studio assets, and show car components. Interpret CAD models, design data, and engineering information to develop practical manufacturing solutions. Modify CAD geometry and create fixtures, support structures, and work holding solutions when required. Collaborate closely with Design, Engineering, Modeling, and Fabrication teams to support successful project execution. Technical Excellence & Support Serve as a technical resource for CNC programmers and operators. Provide guidance on machining strategies, tooling, fixturing, and manufacturing processes. Take ownership of the department's most technically challenging machining projects. Support troubleshooting efforts across programming, machine operation, tooling, and manufacturing methods. Lead by example through technical excellence, craftsmanship, organization, and accountability. Equipment & Shop Support Monitor machine performance and operating conditions to ensure reliable operation. Perform routine maintenance and support preventative maintenance activities. Identify opportunities to improve machine performance, tooling, machining processes, and overall shop capability. Support a safe, clean, and organized working environment. Minimum Qualifications 5+ years of CNC programming and machining experience. Strong experience programming and operating both 3-axis and 5-axis CNC equipment. Proficiency with Autodesk PowerMill and working knowledge of CATIA and/or Fusion 360. Experience working directly from CAD models and digital design data. Strong understanding of machining principles, tooling selection, work holding, and manufacturing processes. Proven problem-solving and troubleshooting abilities. Strong organizational skills and attention to detail. Effective communication and collaboration skills. Ability to work independently within a fast-paced prototype environment. Preferred Qualifications Experience within an automotive design studio, prototype manufacturing environment, model shop, motorsports, aerospace, or similar low-volume manufacturing environment Experience programming and operating large-format CNC machinery. Experience machining large-format components and vehicle-scale properties. Familiarity with Heidenhain, Fagor, and Mitsubishi control systems. Experience designing fixtures, supports, and manufacturing aids. Experience machining polyurethane modeling board, aluminum, carbon fiber composites and mold tooling, plastics, and wood. Success Measures Delivery of high-quality prototype components and vehicle properties. Successful execution of complex machining projects from programming through final completion. Safe and reliable operation of CNC equipment. Organization and maintainability of CNC programs, CAD/CAM data, and fixture files. Effective technical support provided to the team. Adaptability across a wide range of materials, project types, and manufacturing challenges Strong and effective collaboration with Design, Engineering, Modeling, and Fabrication teams. Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $55 — $76 USD Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. As a Delivery Associate , your primary responsibility will be to successfully facilitate the delivery of customer vehicles, ensuring vehicle readiness prior to the customer appointment and completion of all required documentation. On the day that customers receive their vehicles, you will walk owners through all the key features and functions of their Lucid vehicle. Deliveries should be tailored to the owner's needs through asking the appropriate questions to deliver on an exceptional customer centric experience. The Delivery Associate also assists in facilitating lease-end vehicle returns, scheduling grounding appointments and ensuring all documentation is properly completed and logged. Who we are looking for: You are an enthusiastic and engaging quick learner with a fondness for providing memorable and enjoyable experiences. You will seek to understand the customer, learning preferences and personalizing the experience. You are highly organized, personable, and thrive in a dynamic work environment. The Role Customer Facing: Manage a pipeline of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness Conduct pre-delivery conversations with customers to confirm delivery details and set clear expectations Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs, whether at a delivery center, virtually, or an offsite location Conduct post-delivery conversations with customers to address any questions which may arise after the day of delivery Manage a pipeline of lease-end customers to schedule grounding of their vehicle upon lease maturation, scheduling appointments to ensure timely return of vehicles Conduct lease-end vehicle intake appointments Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the customer's purchasing decision Utilize Salesforce to document essential details such as inbound/outbound activity, information during the delivery ceremony, and delivery specifications Show a commitment to refining and adapting your approach to continuously enhance the customer experience, using feedback and customer delivery outcomes as guideposts Operational: Manage vehicle readiness for all customer deliveries in your pipeline, including final quality check prior to vehicle handoff Prep and stage vehicles in delivery area prior to customer appointments Accurately complete required paperwork and collect necessary documents to finalize delivery or complete grounding of a lease return Book and track final mile transport as necessary, coordinating with the customer and carrier Assist with daily operations as needed Qualifications: 2-5 years of customer facing professional experience. Excellent interpersonal and organizational skills with the ability to relentlessly prioritize and problem solve Comfortable navigating ambiguity Experience in a luxury retail or hospitality environment preferred. Comfort with using Salesforce or equivalent CRM system. A Bachelor's degree or equivalent experience in business, sales, or related discipline. Ability to engage with all customers and members of the Lucid community in an authentic and courteous manner. Demonstrates a passion and enthusiasm for Lucid products and technological advances. Ability to gauge customer's requirements and interests to deliver a personalized and relevant interaction. Possesses strong relating skills including strong oral and written communication, empathy, and active listening ability. Ability to continually refine and adjust engagement approach to improve customer experiences through feedback and review of customer delivery outcomes. Ability to prioritize and schedule tasks independently that places the delivery experience at the center of their decision making. Takes ownership and responsibility for studio assets, including high-value Lucid customer vehicles. Demonstrates a passion for electric vehicles and premium vehicle markets. Is responsible for introducing our customers to their vehicle and creating a memorable orientation experience. Manages and overcomes customer feedback in a cordial and calm manner. Acts with urgency and champions excellence in all company objectives. Available to work weekends, evenings, nights, and holidays as needed. Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Deliveries may occur both in Lucid facilities or at a remote location, so both local and overnight travel will be required on occasion Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation. Pay range of $25.00-31.00/hr USD, giving you stable and predictable income from day one. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo's Supply Chain and Manufacturing teams are making the technology of the future a reality. We handle all production processes and supplier development strategies: from contracts and purchasing, to designs for improved manufacturing, through quality control and delivery. We collaborate actively with Waymo engineering teams as well as external suppliers and partners to make sure everything is built to spec and delivered on time to meet the rising demands of our business. This role follows a hybrid work schedule and reports to the Head of Silicon & Compute Strategic Sourcing. You will: Develop Category & Technology Strategy: Architect and execute multi-year sourcing strategies across key EE commodities (processors, custom ASICs/SoCs, PMICs, analog & mixed-signal ICs, passives, photonics/sensors, connectors, and high-density interconnect PCBs) aligned with Waymo's technical roadmap. Lead Commercial Negotiations : Drive all aspects of supplier negotiation, including market intelligence, pricing, supply agreements, and contracts (SOWs/MSAs/HSAs/MPAs), to ensure best-in-class cost, quality, and supply assurance. Manage Supplier Performance: Build and maintain strong relationships with suppliers, leading regular business reviews to align on strategy, manage performance, lead various audits, and drive continuous improvement. Drive Cost & Risk Management : Own the Total Cost of Ownership (TCO) for your commodities. Develop should-cost models (present/forward looking), lead cost-reduction programs, and proactively identify and mitigate supply chain risks (e.g., capacity constraints, EOL). Act as a Cross-Functional Partner : Serve as the central commercial owner and a core partner to Engineering and Product teams, guiding complex sourcing decisions and technology selections to help achieve the needed goals for Waymo. A solid candidate will have the have the ability to understand technical datasheets and specifications as well as knowledge of manufacturing process controls and quality assurance Make it happen: We need a problem solver who sees a commercial, technical, communications, or negotiations challenge and sees an opportunity. As a startup we need critical thinkers who are not afraid of learning a new skill to solve a problem. Thrive in ambiguity: Often our space requires out of the box thinking and the "ask" might not be 100% clear, we need someone who can get to the root of the need quickly and solve. Be able to work in an evolving AV and semiconductor market and achieve our goals. Be able to communicate effectively internally and externally from execs to working level. You have: 8+ years of experience in EE or custom silicon commodity management Deep experience in should costing, silicon manufacturing, and the semiconductor ecosystem Bachelor's degree in EE Engineering and/or equivalent experience or evidence of exceptional ability. Ability to multitask, prioritize and work in an extremely fast-paced environment Ability to travel up to 20% of the time including International travel Strong communication, negotiation, presentation and analytical skills are required. Proficient with excel or Google sheets. Problem solving skills collaborating with cross-functional teams (Engineering, quality, manufacturing. We prefer: Prior work experience at Apple, Google, Meta, Amazon or Tesla as an EE GSM Hands on experience with foundries, IDMs, ASIC, memory, or EDA/IP firms Masters in Electrical Engineering degree is a plus Working knowledge of Tier-1 Contract Manufacturer / EMS engagement models (e.g., Quanta, Foxconn, Jabil, Flex) regarding component pass-through pricing and consigned inventory. Experience with APAC supplier base Travel Requirement: 20% including International Travel The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $200,000 — $247,000 USD
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Perception team builds the system which learns the spatial-temporal representation and their semantic meanings of the surrounding environment of the self-driving car, i.e., the system that "perceives" the world around the car. We work jointly with downstream teams on the optimization and integration into the Waymo Driver. We conduct our own research to address real-world problems and collaborate with research teams at Alphabet. We have access to millions of miles of driving data from a diverse set of sensors, enabling engineers like you to (1) develop methods for efficiently and continuously learning from large scale real-world data, to (2) develop models and model training at scale, to (3) analyze real-world behavior and develop systems for handling the complexities of interacting with the real-world, and (4) optimize models for our onboard and offboard hardware. The core challenge within Model Lifecycle is accelerating Waymo's ML development cycle. As we scale to new cities and vehicle platforms, our data volume is exploding, and our models are becoming more complex, handling more and more tasks. This team is critical to controlling that complexity. Waymo interns work with leaders in the industry on projects that deliver significant impact to the company. We believe learning is a two-way street: applying your knowledge while providing you with opportunities to expand your skillset. Interns are an important part of our culture and our recruiting pipeline. Join us at Waymo for a fun and rewarding internship! This internship will be based on-site at our headquarters in Mountain View, CA. You Will: Own an end-to-end ML project: form a hypothesis, build the dataset, train and evaluate models, and analyze the results. Design and run experiments that measure how training data choices (curation, mining, balancing, labeling) affect Perception model quality. Build and refine datasets from large-scale multi-sensor driving data (camera, lidar, radar). Train and evaluate Perception models with Waymo's existing training and evaluation tooling. Develop metrics and analyses that explain where models fail and which data would fix those failures. Share findings with ML engineers and research scientists, and help land the results in production model training. You Have: Currently enrolled in an MS or PhD program in Computer Science, Machine Learning, Robotics, or a related field. Hands-on experience training and evaluating deep learning models in JAX, PyTorch, or TensorFlow. Hands-on experience with the data side of ML, such as building datasets, data curation, labeling, or data quality analysis. Strong programming skills in Python. Ability to design controlled experiments and draw sound conclusions from quantitative results. We Prefer: Experience on an end-to-end ML project where you owned both the data and the model. Research or industry experience in data-centric ML, such as data selection, active learning, data valuation, or curriculum learning. Experience with perception tasks such as 3D detection, tracking, segmentation, or multimodal (camera and lidar) models. Experience processing large datasets with distributed tools such as Apache Beam, Spark, or Dataflow. Publications at ML or computer vision venues (NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV). Passion for data-centric AI and autonomous driving. Note: This will be a hybrid onsite internship position. We will accept resumes on a rolling basis until the role is filled. To be in consideration for multiple roles, you will need to apply to each one individually - please apply to the top 3 roles you are interested in. The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly Masters Pay $70 — $70 USD The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly PhD Pay $85 — $85 USD
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About this role: As a Staff Product Designer at Samsara, you will set a vision and ship work that shapes the way our customers and internal teams operate. You will partner closely with Product and Engineering leaders, set the interaction patterns and visual systems other designers build on, and build direct relationships with our most strategic customers. This is a remote role open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact: helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Lead large, ambiguous initiatives that span multiple product areas, from problem framing through launch and iteration. Be a taste maker and demonstrate good judgement in your domain. Regularly meet and engage with our most strategic customers to bring the customer voice alongside product data into product decisions. Leverage AI tools through every step of the process, defining new ways of working and democratizing design at Samsara. Stay well informed on the emerging trends, tools, and technology. Give back to the community. Ship code to production across our design system, web products, and mobile apps. Set the bar for what great looks like through building and shipping. Minimum requirements for the role: 10+ years of product design experience designing UX/UI for web and mobile applications, with a track record of leading work that spans multiple product areas. A strong portfolio and/or case studies showing design craft and quantified impact at the level of multiple product areas or platform-wide systems, not just a single feature. We cannot consider applications without a portfolio at this time. Deep interaction and visual design skills, with the judgment to define new patterns other designers and teams build on. AI tools in your regular design practice (e.g., Cursor, Figma Make), with shipped work you can attribute to them. Experience mentoring designers formally and informally. Experience partnering with senior leadership. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $143,640 — $256,500 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About this role: As a Staff Product Designer at Samsara, you will set a vision and ship work that shapes the way our customers and internal teams operate. You will partner closely with Product and Engineering leaders, set the interaction patterns and visual systems other designers build on, and build direct relationships with our most strategic customers. This is a remote role open to candidates residing in Canada. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact: helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Lead large, ambiguous initiatives that span multiple product areas, from problem framing through launch and iteration. Be a taste maker and demonstrate good judgement in your domain. Regularly meet and engage with our most strategic customers to bring the customer voice alongside product data into product decisions. Leverage AI tools through every step of the process, defining new ways of working and democratizing design at Samsara. Stay well informed on the emerging trends, tools, and technology. Give back to the community. Ship code to production across our design system, web products, and mobile apps. Set the bar for what great looks like through building and shipping. Minimum requirements for the role: 10+ years of product design experience designing UX/UI for web and mobile applications, with a track record of leading work that spans multiple product areas. A strong portfolio and/or case studies showing design craft and quantified impact at the level of multiple product areas or platform-wide systems, not just a single feature. We cannot consider applications without a portfolio at this time. Deep interaction and visual design skills, with the judgment to define new patterns other designers and teams build on. AI tools in your regular design practice (e.g., Cursor, Figma Make), with shipped work you can attribute to them. Experience mentoring designers formally and informally. Experience partnering with senior leadership. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $161,600 — $222,200 CAD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you're blocked. We're here to give power to the patient. For nearly 20 years, we've built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we're going further: building our infrastructure beyond Zocdoc's marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don't want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission: We are looking for a Staff Software Engineer to join the Appointment Management team at Zocdoc! This team owns the backend systems that determine when, where, and how appointments can be booked across Zocdoc's channels. We build the services, APIs, and data models that let practices express their real-world scheduling needs and ensure providers are accurately bookable for the patients they can serve. This foundational work supports the booking experience for millions of patients while enabling providers and practice staff to manage their schedules with confidence. As a Staff Engineer at Zocdoc, you'll balance deep individual contribution with technical leadership and mentorship. You'll shape the architecture of our scheduling and availability systems, drive cross-team technical initiatives, and raise the engineering bar through sound practices and operational ownership. You'll work primarily on backend systems, with opportunities to contribute across the stack when needed. You'll enjoy this role if you are… Excited by the challenge of building the backend systems that power scheduling across healthcare Energized by designing services and data models that handle real-world complexity at scale A product-minded engineer who loves working in a highly collaborative and supportive environment Motivated by building foundational infrastructure that makes healthcare easier for patients and providers Passionate about mentorship and leveling up the engineers around you. Passionate about building diverse and inclusive teams and culture Your day to day is… Owning the design and development of backend services, APIs, and data models that power Zocdoc's scheduling and availability systems, primarily using C#/.NET and AWS technologies (DynamoDB, Lambdas, SQS/SNS, Kinesis). We also use React/TypeScript on the frontend Driving architectural decisions for complex scheduling logic, ensuring reliability, scalability, and correctness across millions of bookings Leading cross-team technical initiatives and establishing patterns that improve engineering quality beyond your immediate team Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers to deliver high-impact features Championing a culture of engineering excellence, leading by example in code quality, performance, and operational ownership Mentoring your peers, with the notion that helping others means learning and growing yourself Working with cutting edge GenAI tools and technology You'll be successful in this role if you have… A track record of designing and delivering backend systems that handle complex domain logic at scale A passion for technology and the ability to think critically about the performance, scalability, and reliability of the systems you build The instinct to simplify: you break down ambiguous, loosely defined problems into clear technical direction Successfully mentored other engineers and encouraged your peers to adopt engineering best practices Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity The mentality of an owner: you drive initiatives from architectural design through production and take pride in operational excellence Superb communication skills. You keep stakeholders in the loop and can dive into technical details at the right level for any audience An unrelenting desire to build more equitable, inclusive, and diverse workplaces, and you view this role as an opportunity to create positive change Humility. You treat all people with dignity and respect, regardless of title or tenure Benefits: Flexible, hybrid work environment Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $180,000 — $270,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice