Find Your Dream Career

Who we are  At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to  hundreds of thousands of businesses  and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.  . See yourself at Twilio   Join the team as Twilio's next People Generalist. About the job This position is needed to support delivery of People priorities. This role supports a highly senior organization consisting of approximately 300 Product Management employees. You will be an integral part of the People Generalists team, reporting to the Global People Generalists Manager, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team.  Twilio is looking for a People Generalist who lives the Twilio Magic and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits & compensation, offboarding, global mobility and employee relations.  Responsibilities In this role, you'll: Partner with the HRBP team supporting our GTM and Marketing functions to support program roll-outs and on-going process execution Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience Support HR Leader on ad hoc projects Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc) Partner cross functionally with key stakeholders: Talent Management,  IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment Program Management- annual cyclical events such as calibration, pulse surveys etc Maintain confidentiality of core HR data and projects   Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   Required: 3+ years experience in an HR role partnering with a GTM org. Ability to take initiative and be a self-starter You are a decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues Strong data analysis skills and ability to share recommendations with stakeholders Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools. Demonstrates employee focus and managing proactive communication to ensure optimum HR support Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs. Keen to continue learning and developing their skill set, having a growth mindset Strong ability to identify process gaps and improvement opportunities Desired: Proficiency with HR systems, such as Workday and ServiceNow Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada.    Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $90,800.00-$113,500.00 CAN Target Bonus Percentage 12.5%   The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . The Consumer & Business organization owns Coinbase's flagship retail experiences across trading, investing, and related financial products. As a Senior Technical Program Manager on this team, you'll lead high-priority, multi-quarter programs that span multiple product areas and engineering teams, turning strategy into clear plans and shipping high-quality features reliably and on time. Recent launches led by TPMs on this team include Equities, Prediction Markets, Derivatives, and Credit Card. What you'll do: Own end-to-end delivery of complex, cross-functional programs from problem definition through launch and post-launch follow-up, ensuring scope, milestones, dependencies, and success metrics are defined and tracked. Drive the operating cadence for your programs (kickoffs, status reviews, dashboards, risk tracking) to keep teams aligned and accountable across Product, Engineering, Design, Data, and business partners. Identify risks and cross-team dependencies proactively, drive mitigations, and escalate crisply when leadership decisions are needed. Partner with Engineering leads to evaluate technical trade-offs around reliability, scalability, and long-term maintainability, ensuring architecture decisions support program goals. Translate product and business goals into executable program plans and define program-level KPIs that guide prioritization and decision-making. Required Skills and Experience: 7+ years of experience as a Technical Program Manager, Engineering leader, or similar role driving large technical programs in a high-growth consumer technology company. Proven track record leading cross-functional initiatives through significant ambiguity, tight timelines, and regulatory constraints, with demonstrated ability to drive programs independently from early framing through launch. Technical fluency in modern distributed systems sufficient to engage with Staff+ engineers on architecture, design trade-offs, and sequencing decisions. Experience defining program-level KPIs and using dashboards and data to guide prioritization, with a track record of influencing outcomes without direct authority across Product, Engineering, and business teams. Familiarity with trading, brokerage, payments, or other high-throughput fintech products, or with crypto, web3, or DeFi ecosystems. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.   Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).    Annual base salary range (excluding equity and bonus): $193,970 — $228,200 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Senior Analyst on the Risk Analytics team within the  Consumer & Business group, you'll own the identification and mitigation of account takeover (ATO) and scam risk across the Coinbase ecosystem. You'll build critical defenses that protect our users and platform integrity, using data to drive risk decisions that impact millions of customers. This is a high-impact role where you'll define risk metrics, shape prevention strategies, and partner cross-functionally with Product, Engineering, and Data Science to stay ahead of evolving threats. What you'll do: Own end-to-end risk controls for ATO and scam prevention, scaling processes to maintain coverage as the business expands into new products and regions. Define risk success metrics, build reporting frameworks, and drive continuous improvement by identifying and prioritizing control enhancements. Leverage data to assess risk and make decisions impacting large customer segments, measuring and quantifying associated tradeoffs through rigorous analysis. Partner with Product, Engineering, and Data Science to develop custom risk management strategies and techniques across the Coinbase product suite. Synthesize data findings into clear narratives and recommendations that influence senior risk and product leadership decisions. Investigate and mitigate fraudulent and scam activities by reviewing alerts on anomalous customer and transaction behavior. Required Skills and Experience: 6+ years of hands-on risk experience in e-commerce or financial services, with at least 2 years focused on combating ATO and scams in a Fraud, Trust and Safety, or Account Security function. 2+ years of professional experience in data analysis using SQL and Python, including working with large-scale databases. Proficiency with business intelligence and data visualization tools (e.g., Tableau, Looker, Superset) to build dashboards and reporting frameworks. Proven ability to independently scope and deliver analytics projects while collaborating cross-functionally with Product, Data Science, and Engineering teams. Familiarity with blockchain analytics and fraud trends within the cryptocurrency ecosystem. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).    Annual base salary range (excluding equity and bonus): $167,280 — $196,800 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . The DeFi Borrow team within the Consumer & Business group empowers millions of customers to unlock liquidity from their crypto assets directly inside the Coinbase Consumer app. You'll own the end-to-end product experience for crypto-backed borrowing, bridging Coinbase's centralized platform with premier onchain lending protocols to deliver simple, secure, and scalable loan flows. In this role you'll define the next generation of onchain credit products, giving customers the power to access the funds they need without selling their investments. What you'll do: Own the DeFi Borrow product area end-to-end, from vision and strategy through execution, launch, and ongoing iteration across web and mobile. Drive the multi-year roadmap for crypto-backed loans, spanning initial borrow flows, advanced loan management, refinancing, and new product surfaces. Define OKRs across workstreams (loan origination, positions management, liquidation, observability) and lead cross-functional teams to deliver against them. Partner with Engineering to ship resilient, scalable borrowing experiences, balancing speed, safety, and reliability across core loan workflows, state tracking, and liquidation monitoring. Collaborate with Risk, Compliance, Legal, and Finance to ensure products meet regulatory and controls expectations while preserving an excellent customer experience. Build operational rigor through launch runbooks, on-call preparedness, degraded-UI strategies, and incident playbooks that keep DeFi Borrow reliable during market volatility. Required Skills and Experience: 5+ years of Product Management experience shipping consumer or prosumer financial products at scale, including at least one lending, credit, or collateralized product (e.g., margin, secured loans, DeFi borrowing). Demonstrated ability to define and drive multi-quarter strategy, translate it into roadmaps and experiments, and deliver measurable results against growth and portfolio-health goals. Familiarity with onchain concepts, smart contracts, and DeFi lending protocols (e.g., Morpho, Aave, Compound) sufficient to partner effectively with engineers on integrations and loan workflows. Proven track record of using quantitative analysis (funnels, cohort behavior, risk/return tradeoffs) to inform product decisions and simplify complex financial concepts into clear, trustworthy consumer experiences. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.   Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).    Annual base salary range (excluding equity and bonus): $180,370 — $212,200 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

About Datadog: Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, avoid downtime, and ensure customers are getting the best user experience. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational and analytical support to ensure that Datadog's business continues to scale rapidly and efficiently. The Opportunity: Strategic Finance partners with the business to analyze key financial and operational drivers across the company in order to support the business' growth and success. As an analyst supporting revenue, you will manage and refine key financial models and data, help create our annual financial targets, and work directly with operational leaders across multiple functions to support execution against our goals. Your work will be highly cross-functional and play a pivotal role in connecting the dots across the organization through a financial lens, ensuring operational alignment and informing decision making. What You'll Do: Manage financial forecasts and analyses that may include revenue, ARR, customers, product, and cash flow -  translating insights into recommendations for senior leaders  Partner with senior business leaders across various departments, such as go-to-market (GTM) and Product to track performance and assess trends Work with finance management on quarterly Board materials, including coordination and consolidation across stakeholders Partner with the Accounting team for monthly / quarterly flux analysis and financial close items Assist in planning and budgeting cycles, ensuring consistency in tools, templates, and processes across the organization Become proficient with various financial planning and business intelligence (BI) tools, including but not limited to Pigment, Tableau, and Metabase Assist with ROI and profitability analyses on regional and sales channel levels to support data-driven decision making Work on ad hoc projects and strategic initiatives for senior management, which may include assessing analyzing various business challenges / opportunities and proposing solutions Who You Are: 2+ years of professional experience in FP&A, Corporate Finance, Investment Banking, or other related field Bachelor's degree in finance, accounting, business, or economics Mastery of Excel and PowerPoint with proven experience in building financial models and managing complex data You are a clear, concise communicator and team player with a humble mindset and 'can-do' attitude  MBA or CFA is a plus but not required;  Solid understanding of Pigment or other EPM software is a plus, but not required Experience in or understanding of a consumption-based software business model Benefits and Growth :  Generous and competitive benefits package New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities  Product training to develop an in-depth understanding of our product and space Friendly and inclusive workplace culture Work Location: At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. This role will require you to work in the office 3 days per week, and flexible the remainder.    #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $99,000 — $132,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

About the Role We are seeking a Manager, Accounts Payable to lead Accounts Payable and Expense operations. This role will manage individual contributors and may oversee team leads while ensuring invoices, payments, reconciliations, tax reporting, and employee expenses are processed accurately and on time. The Manager, Accounts Payable will own team performance and execution while driving process improvements, automation, and reporting. You will work across Procurement, Accounting, Treasury, Tax, Finance, and other teams to resolve complex issues, strengthen controls, and improve the procure-to-pay experience. The ideal candidate is a reliable people leader who uses business context and data to make decisions, advises stakeholders, and delivers measurable operational improvements. What You'll Do Lead, coach, and develop AP and Expense team members. Manage team performance, staffing, workload allocation, and day-to-day execution. Build a high-performing team with clear expectations, strong accountability, and consistent results. Oversee invoice processing, purchase order matching, coding, approvals, payments, vendor inquiries, and employee expense operations. Ensure AP and Expense activities are completed accurately, on time, and in accordance with company policies and controls. Own balance sheet reconciliations, AP close activities, accrual support, aging reviews, and related reporting. Lead annual 1099 reporting and support other AP-related tax and compliance requirements. Serve as the primary AP contact for internal and external audits, ensuring requested documentation is accurate and complete. Monitor unmatched invoices, open purchase orders, payment exceptions, duplicate payments, credits, and other outstanding items. Identify inefficiencies across AP and Expenses and lead process improvements that increase accuracy, efficiency, and scalability; Drive automation and AI initiatives related to invoice processing, matching, approvals, reconciliations, exception handling, and reporting. Develop reporting and insights using tools such as Zip, Ramp, Tableau, ERP systems, and other operational data sources. Establish and monitor performance metrics, including processing volume, aging, cycle times, exception rates, and on-time payments. Partner across Procurement, Accounting, Treasury, Tax, Finance, and business teams and lead cross-functional initiatives when needed. Evaluate complex issues using business context, advise team members and stakeholders, and recommend practical solutions. Escalate risks and issues that could affect costs, controls, service levels, or short-term business goals. What You'll Bring 7+ years of experience in accounts payable, Expenses, accounting operations, or procure-to-pay, including people-management experience. Proven ability to lead teams, manage performance, and deliver reliable results. Experience owning and improving an operational area with measurable impact. Strong knowledge of invoice processing, purchase orders, payments, expense management, reconciliations, accruals, and the monthly close. Experience managing 1099 reporting and supporting internal and external audits. Experience using procurement or finance platforms such as Zip, NetSuite, and Ramp. Sound judgment when addressing diverse challenges, applying policies, and escalating financial or operational risks. Strong cross-functional collaboration, communication, and stakeholder-management skills. Demonstrated ownership, accountability, and reliability in a high-volume environment. A bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent practical experience.   #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $94,000 — $125,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

The Anomaly Detection team's mission is to build scalable, cost effective systems that can automatically detect anomalies in our customers' system telemetry. The ultimate goal is to be  able to intelligently find problems in system telemetry proactively without the need for our customers to set up or configure specific alarms or alerts. This is a chance to work on a team that sits at the intersection of distributed systems and machine learning and applying those techniques at massive scale to serve a real world customer need.   At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.   What You'll Do:  Lead and develop an existing engineering team of 8; building trust, setting technical direction, and establishing a high bar for ownership and execution Own the roadmap and execution for our key signal finding systems Work closely with product management and applied scientists to build an effective detection system and the right evaluation mechanisms to ensure the quality of our signals Build and operate both traditional machine learning and LLM based systems in production at scale Drive the team's AI-native development practices, setting high standards for safety, validation, and increasing agent autonomy over time Who You Are:  Experienced engineering manager with a track record of shipping robust and scalable distributed systems with AI and/or ML components. Distributed systems experience is a must-have Experience with Java, Python or Go, and experience working in a platform-focused team Strong cross-team collaboration and stakeholder management skills Comfortable making significant contributions to product strategy in an ambiguous environment rather than executing a pre-defined roadmap Direct experience building and training ML models in production environments is a plus Familiarity utilizing streaming technology (e.g. Flink, Kafka) is a plus   Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.    Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $192,000 — $240,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  Airbnb's mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we're looking to add a technical, hands-on, and mission-driven Senior Manager of Technical Program Management (TPM) for the Infrastructure TPM team. You will lead a team of TPMs driving multi-org programs across Data Infrastructure, Reliability Engineering, and Developer Experience. Data Infrastructure builds the batch, streaming, and real-time data and feature platforms, semantic metrics layer, and query engines that power analytics, experimentation, and ML, and is making the data stack AI-ready and cost-efficient at scale. Reliability Engineering provides the observability, alerting, incident response, and deployment-safety platforms (progressive delivery and automated rollback) that keep Airbnb highly available and resilient. Developer Experience scales the end-to-end developer workflow, including source control, CI, build, code review, deployment, and cloud development environments, so engineers and AI agents can ship quality software quickly and safely.  In this role, you will collaborate closely with data, infrastructure, and product teams across Airbnb to develop holistic solutions that ensure the Airbnb platform is robust, highly available, and transparent in its operations. You will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy, and execution. We are looking for a candidate with a robust technical background who deeply understands the problem space, drives requirements, and leverages their infrastructure engineering expertise to resolve strategic challenges that align with Airbnb's larger goals. The Difference You Will Make: Our team of TPMs demonstrate ownership, apply skills in whatever combination necessary, and make order out of chaos to achieve the desired outcome. We work hard to ensure teams understand what they have to deliver and by when. We are responsible for aligning teams, identifying or highlighting dependencies, recognizing and resolving ambiguity, setting expectations, anticipating risk, identifying and removing roadblocks, and ensuring the desired business goals are achieved. We are looking for people who share our passion for tackling complexity head-on while building a world class team of Technical Program Managers.    A Typical Day:  Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards. Drive phased rollouts and large-scale platform migrations, from pilot through adoption to deprecation, with clear exit criteria and minimal disruption to product teams. Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution. Define and secure stakeholder alignment on clear, measurable success criteria, such as availability and SLOs, CI and merge latency, cost per workload, and adoption, and hold programs accountable to them. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success. Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges. Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities. Hire, develop, and coach a team of senior TPMs, and set operating standards for planning, execution, and portfolio reporting across Infrastructure. Lead programs that prepare infrastructure for AI-driven scale, from CI, source control, and merge systems that absorb higher change volume to agentic developer workflows and AI-ready data platforms. Partner with engineering and finance on infrastructure efficiency programs, including utilization, cost attribution, and workload-normalized cost reduction. Drive cross-org reliability programs such as incident review follow-through, SLO adoption, and deployment-safety rollouts. Own Infrastructure planning rhythms (OKRs, roadmap reviews, dependency mapping) across Data, Reliability, and Developer Experience. Your Expertise: 12+ years in technical program management, software engineering, or SRE, including 5+ years leading and mentoring TPMs or managers of TPMs, creating a culture of inclusiveness and sustainability Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, ramp up quickly on new technologies, and drive an initiative over the finish line. Strong technical grounding in at least two of: distributed data systems (Spark, Trino, Flink/Kafka, Iceberg), Kubernetes and cloud infrastructure, observability platforms, or CI/CD, build systems, and monorepos. Track record of leading multi-quarter, multi-team platform migrations or deprecations at scale. Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences. Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results Experience delivering infrastructure for AI workloads or AI-assisted engineering, such as feature platforms, LLM gateways, agentic developer tooling, or scaling CI/CD for AI-generated code. Deep familiarity with progressive delivery, canary and automated rollback practices, SLOs and error budgets, and incident management. Excellent written and oral business communication and people skills, with the ability to influence stakeholders. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $232,000 — $282,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's mission is to create a world where people can Belong Anywhere. As we work to achieve that mission, our cross functional Tech Operations and Programs team helps enable Tech organizations to execute and deliver on high impact programs and initiatives.  The Difference You Will Make: You will decide what the engineering world knows about Airbnb. Our engineers solve hard problems at scale across infrastructure, data, and applied AI — and they write about that work well. Almost none of the engineers we'd most like to hire have ever seen it. You'll change that, and the change is measurable. A year in, senior candidates should arrive already able to describe our technical work accurately, because they found it before we found them. Our engineers should be recognised names in their fields rather than anonymous authors. Airbnb should be the source people cite on at least one technical domain. And the strongest engineers in the market should have a reason to choose us that has nothing to do with the offer. That is a rare kind of impact for this discipline. Most tech brand roles are asked to manufacture credibility that isn't there. Here the engineering is genuinely strong and already documented — the gap is that it doesn't travel. You'd be building the function that closes it, with real autonomy, very little inherited process, and direct access to engineering leaders and our CTO. A Typical Day: Own the editorial engine. Run the Airbnb Tech Blog end to end: sourcing topics from teams, coaching engineer-authors, editing to a high bar, and moving posts through legal, security and comms review without letting them stall. Set and hold a publishing rhythm the org can rely on. Find the cross-team narratives. Our biggest gap is that individually strong posts never add up to a story. You'll work across orgs to identify the themes that connect work from multiple teams, and publish them as connected sets — while each domain keeps publishing in depth for its own specialists. Build our voices. Help our engineers and technical leaders develop genuine public presence: bylines, talks, speaker coaching, and a pipeline of new voices. This includes partnering closely with our CTO to establish his public technical presence. Own distribution. Establish our canonical home on an Airbnb-owned domain, stand up the surfaces we're missing including video, and decide what our social channels are for. Publishing well and distributing poorly is the pattern we're here to break. Run our external presence. Set conference and event strategy — where we speak, where we sponsor, where we skip — and manage what we host ourselves. Own our academic collaborations and technical media relationships, and the budget and vendors behind all of it. Steward our open source presence. Make sure what Airbnb claims publicly is accurate and actually maintained, and that the projects carrying our name reflect how we want to be seen. Prove it works. Partner with Talent Acquisition to connect this work to hiring outcomes — inbound share of the senior pipeline, offer acceptance at staff level and above in ML and infrastructure — and be honest about what is and isn't attributable. Your Expertise: Substantial experience in technical content, developer relations, engineering communications or technical editorial — including time spent working directly with engineers, not adjacent to them. Technical fluency. You don't need to write production code, but you need to hold your own in a systems design conversation, read a design doc, and judge whether a draft post says anything real. Credibility with staff engineers is the difference between this role working and not working. Editorial judgment and hands-on craft. You can edit an engineer's draft into something sharper without flattening their voice, and you know the difference between a post that teaches something and one that announces something. Influence without authority. Nothing you need is owned by you. You've built systems and incentives that got busy senior people to produce, rather than relying on persistence. Program discipline. You've owned events, budgets and vendors end to end, and you're comfortable with the unglamorous half of the job. Measurement literacy. You connect brand work to funnel outcomes, and you're straight about the limits of attribution rather than reaching for impressions. Judgment on risk. You've navigated legal and security review, and you know what shouldn't be published as well as what should. Nice to have Experience migrating a technical publication between platforms, including the SEO and redirect work. Experience running or fixing an open source program. Experience helping a senior executive build a public technical presence. Familiarity with AI and ML engineering topics, and with academic or research communications. Video or multi-format content experience. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $192,000 — $237,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  Our Luxe Supply SDR Team is growing and we want you to be part of it! Airbnb Luxe is the premier tier of Airbnb, a vetted and curated collection of Airbnb homes that meet our high standards on design and quality. We partner with the world's most exceptional hosts to deliver high quality experiences for our guests. The Difference You Will Make: This role requires candidates to be based in Mexico City. This role is not eligible for relocation support. As an SDR for the AMER region, you will be on the front line of growing the Airbnb Luxe supply portfolio across North America and Latin America. You will identify, research, and engage property owners who meet our Luxe criteria, and connect qualified prospects with the Luxe Supply Acquisition team. A Typical Day:  Prospect for new Airbnb Luxe hosts using Airbnb Luxe criteria and a framework for our ideal customer profile (ICP), leveraging provided and self-sourced lead databases. Execute outbound outreach through cold calling, email campaigns, LinkedIn / ZoomInfo and social media channels to engage premium property owners across the AMER region. Qualify inbound and outbound leads by assessing prospect intent and verifying that properties meet Airbnb Luxe home standards. Schedule and coordinate meetings between qualified prospects and the Luxe Supply Acquisition team to facilitate property onboarding. Maintain accurate and up-to-date records of leads, activities, and pipeline stages in the CRM. Monitor luxury real estate trends across key LATAM and North American markets to identify high-potential lead sources. Your Expertise: Prior experience in a sales, business development, or outbound prospecting role — ideally within travel, hospitality, luxury real estate, or a related industry. Demonstrated ability to manage a high-volume outbound pipeline across multiple channels (email, phone, LinkedIn). Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and outreach tools (e.g., ZoomInfo, Outreach, SalesLoft). Comfortable working across North American and Latin American time zones. Self-motivated, detail-oriented, and able to thrive in a fast-paced, remote-first environment. Multilingual written and verbal communication skills (English and Spanish) Strong proficiency with CRM software and lead management tools. Comfort with outreach and scheduling platforms. Ability to manage and prioritize a high-volume lead pipeline across two distinct regions. Consultative selling approach with curiosity and active listening skills. Cultural fluency in engaging both North American and Latin American property owner profiles. Your Location: Due to the nature of this position, the successful applicant will need to be based in Mexico City to be able to conduct their work. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.  Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits. Mexico Monthly Pay Range $43,500 — $48,333 MXN   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe. Airbnb Experiences are completely reimagined experiences, hosted by local people, brands, businesses and content creators who know their city best. Every activity offers guests an authentic way to connect with the place they're in and to meet people with shared interests. Fraud & Safety Delivery (FSD) is at the heart of keeping Airbnb safe for the millions of hosts and guests who trust our platform every day. As part of Global Operations, FSD investigates and enforces on fraud and safety cases across the full user lifecycle, from account creation to post-stay, leveraging a team of internal and partner specialists operating 24/7 across the globe. We're entering a new chapter: building AI-native, self-service operational infrastructure that lets our teams move faster, make better decisions, and focus their energy where it matters most. This role sits within Scaled Services, the team that owns the foundational capabilities the entire FSD organization depends on: how we launch, how we measure quality, how we build tools, and how we use data. The Difference You Will Make: Fraud and Safety Delivery is judgment work at scale. Our specialists weigh incomplete evidence and make consequential calls about accounts, listings, and bookings thousands of times a day, across many risk domains across the globe. Precision matters in both directions: a missed signal puts our community at risk, and an incorrect enforcement affects someone's livelihood or their travel plans. As the Senior Program Manager, Quality Assurance & Standards, you'll build FSD's quality program, not an audit function that scores specialists against a checklist, but a measurement system that tells the organization how accurate its decisions are, where quality breaks down, and what to change. You'll design and stand up that framework while running the quality reviews the organization depends on today, reporting to the Senior Manager, Scaled Services. You'll own three outcomes for the org: A quality framework we can defend: One documented model that measures both workflow adherence and decision quality, with published standards, thresholds, and severity definitions across every risk domain. Objective, centralized governance: Serve as the impartial quality authority across FSD, setting consistent standards that hold up across domains, sites, and geographies. Measurable improvement in decision accuracy: Fewer incorrect enforcement outcomes, diagnosed at root cause and fixed at the source, without adding cost or handling time to the operation. A Typical Day:  Set the direction for quality Own the quality program end to end, including quality delivery through our partner sites. Set the strategy and operating rhythm for how the quality program delivers against FSD's roadmap and goals. Represent quality in FSD leadership forums, and build credibility with the teams whose work you measure. Build the quality framework and standards Design a two-layer quality model that measures both workflow adherence and the accuracy of the enforcement decision. Establish how we determine the correct outcome for judgment-based decisions, through expert review panels, blind double-review, and a library of benchmark cases. Build a severity-weighted error taxonomy and a risk-weighted sampling methodology that holds up under scrutiny. Author the quality guidelines and publish the performance bars, thresholds, and escalation paths the organization holds itself to. Run a calibration program across internal teams and partner sites, and keep standards current as policy, product, and workflow evolve. Run the quality operation Deliver quality reviews across FSD, internal and partner-delivered, on a consistent methodology and cadence. Own User Acceptance Testing (UAT) for new launches, ensuring no change scales to the global operation before it meets a quality bar. Diagnose the root causes behind reversed decisions and report the distribution of drivers, not only the overturn rate. Produce diagnostic quality reporting that leadership and cross-functional partners can act on. Extend quality to AI and close the loop Extend quality measurement to decisions made by models and AI agents, and define the accuracy standard required before a decision can be automated. Partner with Product, Engineering, and Data Science to feed labeled quality data back into detection models and automated decisioning. Trace quality findings to their source in workflow, policy, tooling, or training, and drive the fixes with the teams that own them. Improve decision accuracy without adding handling time or review layers to the operation. Your Expertise: 8+ years of experience in quality assurance, operations, risk, audit, or program management within a high-volume, high-stakes decisioning environment. Proven experience driving quality delivery through partner or vendor teams you don't directly manage. Proven experience building a quality program from scratch, not just running one: you've designed sampling methodology, scorecards, error taxonomies, calibration processes, and governance from a blank page. Demonstrated experience measuring quality in subjective, judgment-based work, with adjacent fields welcome: fraud and financial crime, content moderation, claims review, credit decisioning, regulatory compliance, or trust and safety. Strong grasp of measurement rigor: you understand sampling design, statistical significance, and inter-rater reliability, and can defend a quality number to a skeptical executive or a partner site that disagrees with it. Strong data literacy: you can pull and interrogate your own data, work fluently with analytics partners, and build reporting that diagnoses rather than describes. Exceptional writing skills: your guidelines need to be clear enough that reviewers across regions and partner sites reach the same conclusion. Strong cross-functional influence skills: you know how to tell teams their workflows, policies, or models are producing the wrong outcomes without losing them as partners. Experience evaluating model or AI-assisted decision quality is a strong plus. Experience in Trust, Fraud, or Safety is a plus, but not required, as the right instincts for precision, user impact, and intellectual honesty matter more. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $156,000 — $195,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join AirCover protects Hosts and guests on Airbnb, including Host liability insurance, Experiences liability insurance and Host damage protection. As the Engineering Manager for the AirCover Insurance Platform, you will lead the system that lets Airbnb launch, price, enroll and service insurance products in new regions, and that lets the business test what drives Hosts and guests to be covered. You will lead a team of senior and staff engineers across backend engineering through the platform's next phase: from region-by-region builds to a configurable, globally scalable platform, and from ad hoc tests to a rigorous experimentation engine that raises attach rates. The team partners closely with Product, Design, Data Science, Legal, Insurance and Finance, and with teams across Airbnb that depend on AirCover. The Difference You Will Make Scale the insurance platform to new countries and products by making regulatory, pricing, coverage and enrollment rules configurable rather than rebuilt for each region. Build the experimentation foundation that lets Product and Data Science test coverage offers, pricing, placement and messaging, and measure their effect on attach rate. Deliver a multi-year platform roadmap and global rollout on a fast-growing team with greenfield opportunities. Apply data and LLM-driven automation where it improves coverage decisions, quality and the Host and guest experience. Grow a team that owns initiatives end to end, in an inclusive environment that values well-being and sustainable engineering practices. A Typical Day Work with senior leaders to define the long-term technical strategy and architecture for the AirCover insurance platform. Partner with Product, Data Science, Legal and Insurance leaders to set priorities across regional expansion, attach-rate growth and platform reliability. Lead the team to build reliable, auditable and scalable systems for policy and coverage management, enrollment, pricing inputs and experimentation. Own the team roadmap, technical direction and operational health, including incident response and on-call quality. Align stakeholders and adjacent teams on shared standards and a common platform approach. Work with data scientists and ML engineers to incorporate their insights and models into experimentation, so the business can test and improve attach rates. Stay close to the code through design and code reviews. Hire, mentor and develop engineers, and support their career growth. Your Expertise 10+ years of relevant experience in the tech industry, including 5+ years as an Engineering Manager owning large-scale software systems. Track record of setting and holding a multi-year technical direction on a live, business-critical platform, including leading a major re-architecture or multi-region expansion while continuing to deliver. Depth in backend platforms, with experience in distributed systems and high-availability services. Experience with insurance, payments, fintech or other regulated domains is a strong plus. Strong product judgment exercised through data, including running experiments and using measurement to improve conversion or attach rate. Experience managing and growing senior and staff engineers, and creating an environment where they own initiatives end to end. Strong communication and influence with technical and non-technical partners, including Legal, Finance and Operations. A proven track record of fostering a culture of Diversity and Belonging within the organization and across the tech community. Your Location This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $212,000 — $265,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.