Who we are At Twilio , we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Carrier Deal Desk Manager, AMER (Commercial Finance). About the job Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex AMER agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality. Responsibilities In this role, you'll: Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across AMER, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure. Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis. Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation. Establish and maintain financial guardrails, approval standards, and consistent deal analysis practices across regions. Partner with systems and business teams to translate these requirements into our CRM, CLM, or other enterprise workflow controls. Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails. Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy. Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements. Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action. Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks. Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution. Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor. Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus. Desired: Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures. Spanish or Portuguese language skills are a plus. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800. Based in the San Francisco Bay area, California: $113,600 - $142,000. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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Who we are At Twilio , we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next CEO Communications Director. About the job Twilio is an innovative-driven company that's dramatically transformed itself over the past 18 months and we're seeking a CEO Communications Director to help support its CEO. In this highly visible, fast-paced, and strategic role, you will help shape and manage the CEO's external communications, building a high-impact narrative that elevates his voice across global stages, key industry moments, and digital channels. This role sits within Twilio's Corporate Communications team, which is responsible for shaping and delivering Twilio's story to media, customers, industry analysts, and employees. You will collaborate closely with partners across Product Marketing, Investor Relations, Legal, Brand, and Corporate Communications to align the CEO's external communications with our overarching business strategy. Responsibilities In this role, you'll: Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities. Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program. This includes ghostwriting long-form narratives and bylines. Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative. Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint. Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 12+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment. Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments. Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice. Hands-on media relations experience , with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets. Strategic and systematic thinker who can establish high-level narratives and execute them with tactical precision. Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines. Strong collaborative and influencing skills , with a proven ability to navigate complex, matrixed global organizations without formal authority. Desired: Active practitioner of AI: Strong interest in how artificial intelligence is transforming public relations and communications, with a willingness to lead change and build innovative workflows using AI tools. Familiarity with enterprise technology: A solid baseline understanding of cloud communications, API technologies, data platforms, or financial/corporate communications. Experience managing executive social media presence (e.g., LinkedIn) with an eye for digital engagement trends. Experience working inside a fast-paced agency environment as well as in-house . Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200- $226,500. Based in the San Francisco Bay area, California: $201,280 - $251,600. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until October 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Account Director Location: Remote New York, NY, Boston, MA, Austin, TX, or San Francisco, CA About the job: Testlio 's fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit testlio.com . We are hiring an Account Director to focus on new business acquisition and open new enterprise logos across product-led companies. In this role, you will be required to be a hunter, to open doors, build a pipeline from scratch, and lead complex multi-stakeholder deal cycles with senior product and engineering executives. Joining our Growth team, you will act as a key revenue driver targeting $300K+ annual contract value opportunities. This is not an account management or renewal-focused role. Why will you love this job? Drive high-impact deal strategy: You will own complex, multi-threaded sales cycles from initial prospecting to procurement, closing six-figure deals ($300K+ ACV) with product and engineering leaders. Success here looks like someone who can navigate a real sales cycle — multiple influencers, a technical evaluation, procurement, and a business case — not a transactional, single-call close. Autonomy to build from scratch: You get to operate as an entrepreneurial hunter in a defined territory, using your market knowledge to build and execute your own pipeline generation strategy. Why will you love being a part of Testlio? Great Culture : Testlio is a female-founded company, and half of our team identifies as women. We're proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you'll help create exceptional digital experiences for our customers, while also contributing to our freelance network. Remote Work : Our culture is built around remote work. We've created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team . Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace. Investment in You : Your growth and well-being matter to us. You'll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development. Winning Business : Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio. What would your day look like? Proactively generate and build net-new sales pipeline in your designated territory through targeted outbound prospecting and network outreach. Lead end-to-end consultative sales processes with senior product, QA, and engineering executives (VP/Director level) at target mid-market and enterprise logos. Formulate and present tailored business cases connecting Testlio's testing solutions to prospects' operational and quality challenges. Manage complex, multi-stakeholder deal execution through technical evaluations, business case approvals, and legal/procurement negotiations. Apply domain insights in key verticals, particularly financial services and retail/B2C, to tailor Go-To-Market messaging and displace competitors. Partner with internal solutions engineering, marketing, and GTM leadership to sharpen territory strategy and deal velocity. What do you need to succeed? Technical Skills 8+ years of experience in enterprise B2B new business development with a proven record of self-generating pipeline and closing net-new logos. Demonstrated success navigating complex sales cycles and closing deals with $300K+ Annual Contract Value (ACV). Track record of selling software solutions or technical services directly to product management, engineering, or QA leaders. Domain experience selling into financial services, retail, or related high-volume B2C software verticals. Familiarity with the software testing, QA ecosystem, or technical SaaS category sales motions. Proven capability in managing multi-threaded evaluations involving technical, security, and procurement stakeholders. Human Skills Hunter mindset: Motivated by outbound outreach, initiating cold conversations, and closing new business logos. Strategic problem-solver: Able to quickly digest complex technical environments and articulate business value to senior buyers. Complex negotiation: Experienced in navigating multi-buyer dynamics, technical evaluations, and contract negotiations. Clear communicator: Exceptional ability to lead structured, executive-level discussions and present complex business cases. Resilient execution: Ability to maintain high momentum across multi-month enterprise sales cycles. Adaptable collaborator: Works cross-functionally with pre-sales and marketing to optimize territory engagement. What is the application process? At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you'll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete. Interview Process: Application Recruiter interview TestGorilla assessment ~ 3-4 Team and Stakeholder interviews Reference checks Offer & background check Diversity and Inclusion Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.
About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses 'go beyond'. The word 'Pleo' actually means 'more than you'd expect', and living by that mantra has been the secret to our success over the last 10 years. Now, we're at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can't say we've got this whole thing figured out. And frankly, that's half the fun! What we can say is that we're a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We're looking for a Senior Backend Engineer to join our Bank Infrastructure team at Pleo. This team builds and maintains the payment rails that power Pleo's money movement, integrating with banks and payment partners to handle inbound and outbound bank transfers reliably and at scale. You'll be working on some of the most critical systems at Pleo: the infrastructure that guarantees that each financial transaction, whether incoming, outgoing, or internal, is processed and settled with absolute accuracy, on time, and with the resilience to recover gracefully when things go wrong. If you're excited by the challenge of building highly reliable financial systems and want to work in a culture that values transparency, collaboration, and engineering excellence, this role is for you. What you'll be doing As a Senior Backend Engineer on Bank Infrastructure, you will: Design, build, and maintain integrations with banks and payment partners across multiple payment schemes (SEPA, Faster Payments, SWIFT, and others). Own the reliability and correctness of inbound and outbound payment flows, including reconciliation, settlement, and exception handling. Architect systems that are resilient to partner outages, network failures, and edge cases inherent in financial messaging. Lead initiatives to improve system observability, fault tolerance, and operational excellence across payment rails. Collaborate with cross-functional teams, including compliance, finance operations, and product to evolve Pleo's payment capabilities. Participate in code reviews, post-mortems, and provide mentorship to other engineers. Proactively address technical debt and guide the team through technical challenges and migrations. What you bring You'll thrive in this role if you have: Hands-on experience building payment integrations, bank APIs, payment scheme integrations, or financial messaging formats (ISO 20022, SWIFT, SEPA, Faster Payments, or similar). Strong understanding of payment flows end-to-end: payment initiation, routing, reconciliation, settlement, and exception/failure handling. Experience designing and operating highly available, resilient distributed systems with robust error recovery and observability. Expertise in server-side development, ideally Kotlin or Java, with strong experience in microservices and distributed systems. Proficiency with relational databases (PostgreSQL), cloud environments (AWS, Kubernetes), and observability tooling (e.g. Grafana). Awareness of payment compliance and regulatory considerations (e.g. AML, sanctions screening, PSD2) is a plus. Understanding of safeguarding of customer funds and the impact of money movement pipelines. Strong problem-solving skills and experience owning production payment systems through incidents and operational complexity. High proficiency with AI-enhanced development tools (such as GitHub Copilot or Claude) as integrated partners for system design, documentation, and code generation. Willingness to deepen your AI fluency as Pleo scales AI adoption across engineering. We're building a culture where thoughtful AI use for delivery velocity and quality. Proven ability to structure complex engineering problems for AI collaboration, including writing precise specifications, validating generated outputs, and iterative development. A proactive drive to expand your AI fluency as we scale adoption to enhance delivery velocity and maintain high engineering quality across our organisation. A collaborative mindset and the ability to mentor and upskill teammates. Who you'll be working with and reporting to You'll report to the Engineering Manager for Bank Infrastructure and work closely with cross-functional teams spanning product, finance operations, compliance, and other engineering squads within Pleo's Payments organisation. Bank Infrastructure is foundational to nearly everything Pleo does, your work will have direct dependencies with and from Card Infrastructure, Credit, and beyond. You'll collaborate with partners across the business to shape how Pleo moves money reliably at scale. How you'll develop in this role In your first six months at Pleo, you'll: Get deep into Pleo's payment rail architecture, understanding how inbound and outbound bank payment flows are built, monitored, and operated. Take ownership of meaningful initiatives in the bank integration or payment operations domain and drive them from design to production. Build relationships across the engineering organisation, contributing to code reviews and technical discussions beyond your immediate team. Grow your expertise in high-reliability, mission-critical financial infrastructure while contributing to Pleo's broader engineering culture. We're committed to supporting your growth, whether through expanding your payment systems expertise, stepping into broader architectural influence, or taking on technical leadership responsibilities as Pleo scales. Show me the benefits! Your own Pleo card (no more out-of-pocket spending!) Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis We offer 25 days of holiday + your public holidays For our Team, we offer both hybrid and fully remote working options ️ Option to purchase 5 additional days of holiday through a salary sacrifice ❤️ We use MyndUp to give our employees access to free mental health and well-being support with great success so far Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work The interview process We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows: Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background. Coding Interview (Multiple choice) System Design (whiteboarding session) Engineering Mananeer Behavioural Interview Transparency is important to us so we also wanted to share some insights about what we're looking for in applications to ensure you can set yourself up for success! Last time we hired this role, we received hundreds of applicants but could only speak with so many. Some of the key reasons why previous candidates didn't make it past the application screening stage include: CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it's a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you know from your previous experience. A top tip from us is to use the "Achieved X, as measured by Y, by doing Z" formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you've worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background! Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process. Profile to role fit: highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc. About your application English first. Since it's our company language, please submit your application in English. You'll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can't pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We'll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here . Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you're applying for the same role again, please wait six months from your last decision before hitting submit.
Hi I'm Abhik , Ashby 's Co-Founder and VP of Engineering. We're looking for a versatile, persistent product engineer who's not afraid to set up reusable building blocks across the stack and advocate for the time and space to do so. At Ashby, all our engineers ship features end-to-end at a high pace. Example is the best leadership. We'll give you the room to do your best work, and you'll be our guide! If that speaks to you, read on. What Ashby gives you in return is the best of both early and growth-stage environments. The agency and no-nonsense of a seed startup: you write product specs, make product and design decisions, and build in an almost-no-meeting culture. While also the product-market fit and scale of a growth-stage startup: 100,000+ weekly active users who depend on your software and eagerly await your next feature. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway. We'll share more details once we meet. You've probably seen this role posted before, and it's because we're always expanding the team (we're on track to double Engineering this year). We're bubbling with ideas for how to support Talent Acquisition with software, and we recently launched Talent Management products to expand our total addressable market and become a company worth $60B+. We read every application and aim to respond to yours within 3-4 days (often sooner). About the Role and How We Work Our engineering culture strives to recreate the environments where we did our best work as ICs – where we had the ownership and agency to impact our users with creative and innovative software. I started my career building software for artists in the Visual Effects industry. It was a formative experience for me as a software engineer because success relied on my ability to be a product manager and designer. I talked to artists to understand their needs. I came up with ideas. I did industry research, designed interfaces, and prototyped ideas. I watched artists use what I built and decided what to tackle in the next iteration. No daily stand-ups, no t-shirt sizing, no planning meetings. I studied computer science to solve problems, not tickets, and this felt exactly like that. I not only felt creative and fulfilled but the agency and ownership we were given as engineers powered an incredible amount of innovation. Innovation came differently (or not at all) at technology startups beyond the seed stage, often through an engineer's force of will and ability to push back against culture (rather than any encouragement from it). Engineering was narrowed to implementation and delivery, partly due to the influence of other departments and partly due to the influx of "Agile" processes like sprint planning. In those companies, I felt like a JIRA jockey. At Ashby, we're building an environment that is optimistic about what engineers can own and achieve. An environment that embraces innovative engineers, and, frankly, often stays out of their way. As a Product Engineer, you'll take ownership over a large portion of one of our products and own projects end-to-end (wearing hats traditionally worn by product and design). You'll research competitors, write product specs, make wireframes, and more. To ground it with examples, product engineers at Ashby have: Designed and built automated interview scheduling. This feature automates scheduling by calculating possible times from a pool of interviewers and other constraints, and then presenting these times to the candidate for selection via our responsive web app. This solves the "Calendar Tetris" problem I talk about in "What We're Building." Built a generalized declarative filter architecture that allows users to create complex filters for any record with a consistent UI and compile it to SQL in our backend. Many user-facing features use it. Specced, designed, and implemented a feature that allows users to complete signing offers entirely within Ashby. This project involved talking to customers to understand their requirements, deciding what technologies to use, building a prototype, and working with other team members to integrate the final implementation into additional features. What We're Building As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition (TA) software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform "Calendar Tetris" to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. TA software didn't help. As hiring managers, we know TA is a critical function, and as engineers, we know software can do better. So, we built and continue to build Ashby to give TA teams the highest standard of tooling. Software that's intelligent and powerful. Software that provides insights into where they're failing and automates or simplifies many of the tasks they're underwater with. We want other functions and departments to be jealous of what TA teams can do with Ashby, and today they often are! As we've set the standard for excellence in TA software, HR teams have pulled us into solving their problems in areas like onboarding and performance management. Why You Should or Shouldn't Apply Software engineers come in many flavors, not all of which fit our model. Here are some things to help you decide if this fits you and what you're looking for: You're not afraid to tackle any part of a technology stack. You do what's necessary to successfully deliver a feature, whether writing frontend or choosing new infrastructure. We'll provide a supportive environment to do it successfully (e.g., design system, SRE team). You've tackled projects with a lot of product and technical ambiguity, and you thrive at the intersection of the two. We're not building a simple CRUD app, and many of the challenges we tackle require you to use your knowledge of our customers to build powerful abstractions and flexibility in the system to solve a class of problems. You know how to strike the right balance between speed and quality. Ashby wasn't built quickly. We took four years to launch publicly because convincing customers to switch required a high-quality product. However, time isn't infinite, especially for a startup, so we still move with urgency—we've built the equivalent of three or more VC-backed startups with a very small team. You are ambitious and always looking to improve your skills. For most engineers, this role will give you more freedom and responsibilities than you've experienced in the past. To thrive (and level up), you'll need to be open to feedback (and we give lots of it). You're an excellent collaborator and communicator. Ownership and freedom don't mean you work in a vacuum. You'll need to vet your decisions with the appropriate stakeholders, keep them up to date when necessary, and work with other engineers to get your projects across the finish line. Clear and concise communication helps a lot here! You seek to create leverage in your work. The nature of software is that you can often automate or abstract what would be tedious, time-consuming work. Your impatience usually leads to new abstractions, tools to allow Support to debug before Engineering, new lint rules to prevent common bugs, etc. Put another way, you shouldn't apply if: To you, a tech lead, staff, or principal engineer is someone who spends most of their time project managing or doing architecture reviews. Our most tenured engineers spend most of their time building, and we often trust them with our most challenging problems. While they lead product and technical areas and help other engineers plan their most challenging work, it's not a requirement, nor do engineers need their sign-off. You need company-driven process and structure to get your projects across the finish line. Sprint planning and well-defined project management processes are things you need or look to others to lead. You'd rather focus on the technical details and challenges. You only want to do exciting work. We're building a team of kind, collaborative folks. Customer issues and investigations are distributed across the team, including our high-level ICs. You can get lost in the details. Once you start implementation, it can be hard to take a step back and think about the project as a whole. You like everything to be planned upfront. You haven't led or taken ownership of projects before. You're used to working with tech leads and taking on tasks distributed by them. You want to mentor earlier-career engineers. We rely on engineers owning their projects, so we need engineers with that experience. This requires the team to be reasonably tenured. More than 90% of the team would be considered Senior or above in the industry today, so mentorship opportunities are very limited. Engineering Culture Our engineering culture is motivated by Benji's (my Co-founder and CEO) and my belief that a small, talented team, given the right environment, can build high-quality software fast (and work regular hours!). We do it through: Minimal process with ownership over decisions normally made by product and design Natural collaboration and deliberate communication Investing in tools and abstractions that give us leverage Putting effort into building a diverse team Minimal Process & Lots of Ownership The best engineers we've worked with delivered reliably magical outcomes. They took customer problems and relentlessly drove them to solutions that were not only successful but often brilliant and creative. While they did this with minimal oversight, stakeholders were never in the dark as to what was going on, and no setback was a surprise. Traditional product-development processes aren't meant for the best engineers. Their purpose is to create consistent outcomes regardless of the engineer's skill. But, consistency comes at the expense of an engineer's time and freedom—both ingredients necessary to generate those magical outcomes. As a result, process stifles the best engineers and doesn't give others the opportunity to practice the behaviors that made the best engineers the "best." At Ashby, we want to build an environment that encourages every engineer to be their best. So, at Ashby, every Engineer runs their project. Product Managers (and Designers) build strategy, do customer research, and hand off problem briefs to Engineers. Engineers take on the rest: they research the problem, write product specs, build wireframes, and implement their solution end-to-end. We rely on engineers, not process, to push information outward to the relevant folks (e.g., Product Managers) and pull folks in to help (e.g., Designers, Infra). It's a new level of ownership for many engineers, but we'd rather an engineer fail a bit and coach up their skills than use process as a crutch. Not everyone succeeds in our culture, but those who do thrive . Collaboration is Natural & Communication is Deliberate Our engineering team consists of lifelong learners who are talented but also humble and kind (meet them here !). These attributes create an environment where collaboration happens naturally. We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers are in <2h meetings per week (I wrote about it here ). To drive it home, here's a recent calendar of an engineer who has been with us for over 4 years. ~34 hours of focus time, 2.5h of interviews, and 3.5 hours of meetings: We also meet in person at least twice a year, once as a department and once as a company. You also have a small budget to meet up with folks in your city/region. Increase Leverage, not Team Size We built Ashby with the quality, breadth, and depth that many customers would expect from much larger teams over larger time scales. We've done this through investment in: Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 15x a day. A debugger that works out of the box. Everyone on the team has contributed to our developer experience . Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) that we constantly improve. Each improvement to a common component cascades throughout our app (short video below). AI-powered tooling. We think of AI as a way to automate the mundane parts of building and maintaining high-quality software. We use a combination of third-party and internally built tools that, for instance, auto-triage customer issues, suggest fixes, prototype ideas, generate production-ready code, and conduct code reviews. Engineers have an unlimited token budget (but are not measured on it). We write in detail about our philosophy, current use of AI, and future plans for AI in Engineering here . Here's an impromptu quote from Arjun in our company Slack of what it's like to build a feature at Ashby: And a demo of one of these building blocks: Put Effort into Diversity Diverse teams drive innovation and better outcomes. Having seen my mother and partner build their careers as minority women in non-diverse fields, I want to make sure Ashby creates opportunities for the next generation of engineers from underrepresented groups. Today, 25% of engineers and 50% of our engineering leaders at Ashby are from underrepresented groups. We are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more. Work-Life Balance: It's A Marathon, Not a Sprint The intensity of work at Ashby should feel like a marathon, not a sprint (nor speed-walking). We work with urgency and ambition to build excellent software, but we don't need to prove out a new software category or product-market fit. That requires ingenuity and thoughtfulness, and that doesn't happen with unrealistic deadlines or sleepless nights. Our remote, low-meeting, high-ownership culture gives you a lot of flexibility in how you structure your days and weeks. In practice, that means you keep your own hours, but there will be moments of intensity, like launching your feature at our annual user conference. We offer unlimited PTO, and you actually get to use it. Some of our most exceptional engineers take almost 30 days of vacation per year. This way of working allows many of us on the team to be active parents, including Benji and me. I block off 1.5 hours every morning to spend with my daughter and drop her off at school. Mujda (Product Engineer) puts it best in an article about us: "I can say that Ashby is a great place to be a mom… No one bats an eye if I have to take my kid to a doctor's appointment or have to work weird hours because childcare fell through." Interview Process At Ashby, our team and interview process want to help you show your best self. We'll dive into past projects and simulate working together via pair programming, writing product and tech specs collaboratively, and talking through decisions. There are no leetcode or whiteboard exercises. Our interview process is three rounds: Introduction call with Hiring Manager (15 to 30m, live) A technical screen where we pair in our actual codebase (1h, live) Three non-coding interviews that focus on product thinking, technical design, and infrastructure (3h 15m, live can be split across multiple days) Depending on our leadership team's bandwidth, we may start with an additional 30m screen with a recruiter. Your hiring manager will be your main point of contact and prep you for interviews. Each round will have written guidance so you know what to expect (you'll need minimal preparation). You'll meet 4 to 6 people in engineering (with 5-15 minutes in each interview to ask them questions). If we don't give an offer, we'll provide feedback! Your First Three Months at Ashby We want an exceptional onboarding experience for every new hire. At Ashby, your dev environment is set up with a single script, you push your first product change on day one, and you spend the rest of your time shipping product changes that give you a tour of our codebase and best practices. The product changes increase in scope and ambiguity from simple copy changes to the delivery of a prominent, impactful feature. Your manager will do a 30, 60, and 90-day review to give feedback and calibrate on how we work together. It's a team effort to get you successfully onboarded; you'll have a peer paired with you to answer questions, pair program, and check in often to see if you need help. The rest of the team will run training sessions on our culture, product, engineering process, and technical architecture. Technology Stack I'm sharing our tech stack with the caveat that we don't require previous experience in it (but a love of typed languages is helpful ): TypeScript (frontend & backend), React, GraphQL API, Node.js, Postgres, Redis. When they joined Ashby, many of our engineers switched from other languages like Swift and Kotlin ( Ben ), platforms like iOS ( Tom ) and Windows ( Adam ). We care more about fundamentals (e.g., debugging, abstractions) and how fast you learn. For folks on the team who switched, it's nice seeing changes hot reload versus waiting for XCode to compile . Benefits Competitive salary and equity. 10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO, and we will encourage you to take it. A minimum of 12 weeks of fully paid parental leave, covered by Ashby. For folks outside the US, it may be longer to be in line with regional requirements. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. $250/month tool budget plus access to Claude, Cursor, and Codex with generous token budgets. If you're in the US, we offer top-tier health insurance for you and your dependents, with 100% of premiums covered by Ashby. In other countries, we provide high-quality supplemental health insurance for you and your dependents, also fully covered by us. Ashby's success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We're being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.
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Brightline is redefining what pediatric behavioral health care looks like for families across the country, we are seeking a Principal Product Manager to lead product strategy and execution for Brightline's Public Sector business. This is one of the most senior individual contributor Product Management roles at Brightline and a high-impact, cross-functional position within our Product Development organization. Why This Role Your initial focus will be BrightLife Kids, Brightline's partnership with California's Department of Health Care Services (DHCS), where you'll own product strategy for new programs and initiatives that strengthen and grow the partnership. From there, you'll expand into owning additional public sector partnerships as this business grows — building the systems, product capabilities, and go-to-market motion that let Brightline both deepen existing government partnerships and win new ones. We're looking for someone who thrives navigating complex, technical and non-technical stakeholder ecosystems as much as they do defining a product roadmap. The public sector isn't a standard user-to-software environment — it involves political entities, government agencies, school and community partners, caregivers, and intricate cost-share and funding structures. The ideal candidate is a strategic generalist: comfortable operating zero-to-one in an ambiguous, still-forming market, deeply integrated with go-to-market and product marketing work, and able to independently lead complex initiatives from discovery through delivery. This role will regularly mean wearing multiple hats in service of a single goal — growing Brightline's public sector business like a startup within the company. Responsibilities Own product strategy and execution for BrightLife Kids, Brightline's partnership with California's DHCS, and expand into leading additional public sector partnerships as the business grows Develop, prioritize, and communicate a public sector product strategy and roadmap — organized around durable opportunity profiles such as renewal defense, scalability enablers, market share expansion, and net-new deal execution — to stakeholders at all levels of the organization Partner closely with Clinical, Growth, Marketing, Finance, and Operations teams to translate state and community-level business challenges into scalable product solutions Deliver on specific state and agency commitments (e.g., program requirements, notification and reporting obligations, language access) that are critical to the continued success and growth of the partnership Build the foundational product and platform capabilities that let Brightline launch and scale new state and grant-funded programs more efficiently Operate comfortably in a client-facing capacity, supporting sales conversations, partnership discussions, and program presentations directly with prospective and existing state, agency, or community partners Define, measure, and improve the metrics that matter most for the initiatives you own — renewal probability, district/school adoption, program utilization, operational throughput, or other key outcomes Independently lead large, ambiguous, multi-stakeholder initiatives from discovery through delivery in a market where the mandate is often "figure out what to build before building it" Mentor other Product Managers and help elevate the product discipline as the public sector team grows Requirements 6+ years of Product Management experience, including significant experience building healthcare technology products Experience operating in complex, multi-stakeholder environments involving institutional, governmental, or public-sector-adjacent buyers (e.g., school districts, state agencies, government health programs) — comfortable navigating political, institutional, and cost-share dynamics that go beyond a standard user-to-software relationship Demonstrated ability to operate zero-to-one: driving discovery, synthesizing market and stakeholder needs, and building a strategic roadmap from scratch in the absence of an established one Direct experience partnering with go-to-market, marketing, or sales teams to draft and test pitches, positioning, and value propositions — not just handing off requirements to engineering Comfortable operating in a product marketing and client-facing capacity — supporting sales or business development conversations and engaging directly with institutional or government partners Strong analytical capability, including experience using SQL, product analytics tools, experimentation, and data to inform product strategy and measure business impact Proven ability to independently lead large, cross-functional initiatives from strategy through execution, and comfort wearing multiple hats in a fast-moving, still-scaling business Experience in a high-growth startup or scale-up environment Nice to Have Experience in behavioral health or hybrid digital/physical healthcare Experience with government, education-sector, or grant-funded program contracts (e.g., Medicaid/state health agency programs, school-based mental health initiatives) Benefits, Perks & Stipends We invest in our people with a comprehensive benefits package designed to support your health, your family, and your life outside of work: Health coverage: Medical, Dental, and Vision insurance, plus Long-Term Disability, Life Insurance, a Flexible Spending Account, and a 401(k) Time to recharge: 12 Company Holidays, Floating Holidays, and Paid Time Off — plus a company-wide Holiday Shutdown between Christmas and New Year's, so you can truly unplug knowing your teammates are offline too Growing your family: Parental Leave to be present for what matters most Perks & stipends: Health and Wellness Stipend, Home Office Reimbursement, License Maintenance Reimbursement, Commuter Benefits, and Professional Development Reimbursement to support how and where you do your best work At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. Depending on the position, total compensation packages are dynamically structured and may include a combination of cash salary, equity, benefits, wellbeing, and professional opportunity. Compensation for this role varies based on geographic location and market data. Final compensation will be determined by factors including location, skills, experience, and internal equity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range is $180,000 to $200,000. Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to: building a future where all families can access inclusive, high-quality care creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems ensuring that every employee, candidate, client, and family we serve is valued and respected About Brightline Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline's virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline's generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors - in alignment with our standards of care . Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results . We've been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024) . Brightline is based in Palo Alto and is backed by investors including Boston Children's Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.
About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses 'go beyond'. The word 'Pleo' actually means 'more than you'd expect', and living by that mantra has been the secret to our success over the last 10 years. Now, we're at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can't say we've got this whole thing figured out. And frankly, that's half the fun! What we can say is that we're a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. We're looking for Sales Development Representative to join our team covering the Nordics region coverage includes Denmark, Sweden, Norway and Finland. In this role, you'll help drive Pleo's growth and be part of the team responsible for expanding our footprint in spend management solutions as we scale our cutting-edge SaaS platform. What you'll be doing As a Sales Development Representative you will: Build a pipeline through cold calling, social and email outreach to senior finance leaders. Qualify potential deals before passing them to Account Executives. Nurture relationships with Prospects. Use best in class tools for creative prospecting. Enable others and share best practices to learn as a team. Work towards achieving daily and weekly revenue targets and key performance What you bring You'll thrive in this role if you have: Previous professional experience in a customer-facing or sales-related role (preferably sales, finance, consulting) Driven and ambitious individual looking to grow quickly in sales Proactive and ready to take on own initiatives to drive results Comfortable with cold calling & getting out of your comfort zone Thrive on sales targets and constantly seek new ways to go the extra mile where needed A team player who goes out of their way to help colleagues succeed Entrepreneurial and creative mindset, ready to learn and grow every day Thrive in a fast-paced, evolving environment and excited to grow alongside the company Fluent in English (company language) and Danish or Swedish (Essential) Who you'll be working with and reporting to You'll report to our SDR Manager Europe and work closely with our in region Account Executives, as well as our marketing and partnerships teams. Our team of 4 is highly collaborative and dedicated to business growth. How you'll develop in this role In your first 6 months at Pleo, you'll: Lead initiatives to drive impact in expanding Pleo's presence in the Benelux market. Grow your skills in sales and outbound strategies, taking on new challenges as the company continues to scale its operations across Benelux. We're committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills in sales. Show me the benefits! Your own Pleo card (no more out-of-pocket spending!) Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis We offer 25 days of holiday + your public holidays For our Team, we offer both hybrid and fully remote working options Option to purchase 5 additional days of holiday through a salary sacrifice We use MyndUp to give our employees access to free mental health and well-being support with great success so far Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work The interview process We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows: Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background. An Interview with the Hiring Manager - 45 mins. Our Pleo Challenge - 60 mins - A case study/role play with our panel to demonstrate your ability A bar raiser interview - 30 mins To allow you to showcase what extra value you can add to Pleo's growth journey! Transparency is important to us so we also wanted to share some insights about what we're looking for in applications to ensure you can set yourself up for success! Last time we hired for SDRs, we received many applications but only a few were selected for an intro call. Some of the key reasons why previous candidates didn't make it past the application screening stage include: CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it's a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you know from your previous experience. A top tip from us is to use the "Achieved X, as measured by Y, by doing Z" formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you've worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background! Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process. Profile to role fit: highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc. About your application English first. Since it's our company language, please submit your application in English. You'll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can't pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We'll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here . Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you're applying for the same role again, please wait six months from your last decision before hitting submit.
Welcome to Brightline ! We are searching for a Community Engagement Lead to join our BrightLife Kids team. You have the exciting opportunity to be a critical part in advancing the mission of the partnership with Brightline and the Children and Youth Behavioral Initiative (CYBHI) . The State of California selected Brightline — out of more than 450 vendors — to provide free virtual behavioral health services to families with children ages 0–12. This program, BrightLife Kids , launched January 1, 2024, and offers a modern, easy-to-use digital experience with live coaching, personalized resources, parent peer communities, and local referrals — all at no cost to families or the community. As a Community Engagement Lead, you will be driving the adoption of BrightLife Kids across complex community ecosystems. This is a high-autonomy role designed for a professional who thrives on building high-level partnerships and influencing public health strategy. You won't just execute an established plan; you will proactively identify opportunities, contribute to program design, and serve as a primary thought partner to senior external stakeholders. You will also spend time out in the field, interacting directly with families and communities looking for behavioral health support. Explore our impact: Website: brightlife.kids/ca Instagram: @brightlifekids LinkedIn: linkedin.com/showcase/brightlife-kids/ Responsibilities: Strategic Marketing and Partnership Strategy: Develop comprehensive outreach and marketing strategies tailored to the specific demographics, cultures, and ethnicities of the target county. Create a partnership strategy that fosters mutual referrals, positioning BrightLife Kids as a valuable resource within the community. Build and nurture long-term relationships with senior external partners, including county health officials, school district leadership, and executive directors of major community-based organizations Operate with significant autonomy, managing a regional portfolio and presenting comprehensive updates and strategic recommendations at key milestones. Community Outreach and Engagement/Health Education/Health Promotion: Develop and adapt outreach and marketing strategies that span diverse and complex ecosystems, ensuring programs resonate across multiple stakeholder types Proactively identify service gaps and market opportunities; contribute to the design of new assets and engagement tactics Leverage existing networks and research methods to identify contacts within the target county, utilizing platforms such as Google, LinkedIn, and school district websites. Navigate and persuade varied audiences—from grassroots community groups to executive-level public health boards and School and Office of Education Boards —to align on shared goals for child mental well-being. Field Marketing and Event Participation: Lead and participate in high-visibility activation in-person events, online webinars, and school fairs, acting as a respected advocate for the BrightLife Kids mission. Provide informative materials and engaging discussions to educate parents about the importance of child mental well-being and the services offered by BrightLife Kids. Distribute branded swag and conduct webinars or in-person sessions to increase awareness and engagement. Performance Tracking and Reporting: Track key metrics related to outreach, engagement, and conversion rates. Regularly report progress, insights, and recommendations to manager, marketing team and upper management to inform decision-making and optimize strategies. Leverage Salesforce as primary CRM tool Collaborative Improvement: Continuously gather insights from engagement efforts and incorporate feedback to quickly enhance outreach and marketing strategies. Identify opportunities for new assets and content to address evolving needs, particularly in nurturing long-term relationships. Requirements: Bilingual proficiency in Spanish is highly preferred Minimum of 5 years of relevant professional experience in community engagement, public health, health promotion, or a related field Proven experience with Salesforce or similar CRM tools to manage a partnership pipeline and track outreach performance. Demonstrated ability to operate independently, manage complex projects, and lead initiatives with minimal day-to-day managerial oversight A deep understanding of communication strategies and proven expertise in engaging specific demographics, cultures, and ethnicities. Experience navigating public and community health and school-based systems to build programs and gain adoption within the community Excited to be recognized as a respected advocate for child mental well-being within the community. Experience in cold outreach, relationship building, and developing high-touch nurture campaigns. Proficiency in utilizing online platforms and research methods to source contacts and gather relevant information. Strong organizational skills and the ability to track and report on performance metrics and use data to inform decisions. Excellent interpersonal and communication skills, both written and verbal. Comfortable with public speaking and event participation. Demonstrates a proactive growth mindset and high level of agility, with a proven ability to pivot quickly in a fast-paced environment and embrace feedback Knowledge of pediatric mental health, early childhood development, public or community health, community needs and related services is a plus. Must be based in California and have reliable transportation This role often requires evening and weekend hours Must be able to lift up to 25 lbs, able to stand extended periods (4–6 hours), and attend outdoors in-person events and conferences in various weather conditions We offer several benefits, perks, and stipends: Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k 14 Company Holidays, paid time off, paid sick days, parental leave Health and Wellness Stipend and Professional Development Reimbursement At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. It is a combination of a cash salary, equity, benefits, wellbeing, and opportunity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range for applicants is $ 78,000-$90,000 + language premium (if applicable) & performance bonuses. Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to: building a future where all families can access inclusive, high-quality care creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems ensuring that every employee, candidate, client, and family we serve is valued and respected About Brightline Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline's virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline's generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results . We've been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024) . Brightline is based in Palo Alto and is backed by investors including Boston Children's Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.
Title: Senior Customer Success Manager Location: United States, REMOTE Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth. With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate. Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future. THE OPPORTUNITY At Salesloft, our Senior Customer Success Managers own the relationship that determines whether a customer renews, expands, and becomes an advocate — or quietly churns. You are the person accountable for making sure customers realize measurable value from our Predictive Revenue System, translating platform capability into revenue outcomes their leadership can see. This is not a reactive support role. You will manage a book of business proactively — using product usage data, AI-surfaced health signals, and your own commercial judgment to intervene before problems become risks and to spot expansion opportunities before the customer asks. You will be the voice of the customer inside Salesloft and the trusted advisor the customer relies on outside it. On a day-to-day basis, you will: Own retention, adoption, and net revenue expansion across a defined book of business, translating each customer's goals into a clear plan for realizing value from the platform. Use AI-surfaced customer health signals, product usage data, and engagement scoring to prioritize proactively — acting first on the accounts and moments that matter most. Lead strategic business reviews with customer stakeholders and executives, connecting platform usage to measurable revenue outcomes and ROI. Partner with Account Management to identify and drive expansion opportunities grounded in demonstrated value. Advocate for customers cross-functionally — bringing structured product feedback to Product and Engineering and coordinating internal resources to resolve challenges. Drive adoption through tailored enablement, onboarding support, and ongoing strategic guidance that keeps customers progressing toward their goals. This role lives at the heart of how we are Customer Inspired: every action you take is measured against a single question — does this make our customer more successful? And in the spirit of how we Lead From the Front, you'll use the same AI-powered platform our customers use, bringing applied curiosity to how technology can scale the value you deliver across your entire book. WHAT WE'RE LOOKING FOR We are looking for a commercially minded relationship builder who understands that customer success is a revenue discipline, not a support function. You are equally comfortable running an executive business review and digging into usage data to find the signal that tells you where to focus next. You embody what we call Evidence Over Ego — you bring data to customer conversations rather than assumption, you let health signals and outcomes guide where you spend your time, and you're honest with customers about what will and won't move them forward. You are proactive by nature, energized by ownership, and motivated by seeing customers win. This is the right role if you want to own real commercial outcomes at a company whose platform is redefining how revenue teams operate. THE TEAM The Salesloft Customer Success organization is responsible for the retention, adoption, and growth of our customer base — the team that ensures the value we sell is the value customers actually realize. CSMs here operate as trusted advisors and commercial owners, working closely with Account Management, Support, Product, and Marketing. The team Moves as One — success, sales, and support operate with shared ownership of customer outcomes, surfacing risks and opportunities directly rather than passing them between functions. And we are relentlessly Customer Inspired: the entire team measures itself by customer success, not internal activity metrics, because a renewed and expanding customer is the only result that counts. THE SKILL SET Proven track record in a Customer Success, Account Management, or post-sale role at a B2B SaaS company, with direct ownership of retention and expansion outcomes. Demonstrated ability to manage a book of business and consistently meet or exceed retention and net revenue expansion targets. Comfort working with product usage data and customer health signals to prioritize action and drive decisions. Strong executive presence — the ability to run business reviews and build trusted relationships with senior customer stakeholders. Excellent communication skills, both written and verbal, with the ability to translate platform capability into business outcomes a customer's leadership will value. Experience with a sales engagement, revenue intelligence, or revenue operations platform — Salesloft, Clari, Gong, Outreach, or adjacent tools. Familiarity using AI-driven customer health scoring, engagement analytics, or predictive churn signals to manage a book of business. Experience partnering closely with Account Management on expansion in a shared-account model. BENEFITS: For more information about our company's comprehensive benefits please visit: https://salesloftbenefits.com/ At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings. We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law. If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us! Please note that all official communication regarding job opportunities at Salesloft will come from a @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration. #LI - REMOTE It is Salesloft's intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft's compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Base Pay Range $101,000—$135,000 USD
Enumerate is looking for a Staff Accountant to join our team! As part of our goal to create and support the best community association management software, Enumerate offers accounting solutions for clients. As a Staff Accountant, you will be responsible for performing bank reconciliations and preparing financial statements for Enumerate's Financial Services clients. This is a hands-on role that requires experience working in the HOA/COA industry. The ideal candidate has a strong attention to detail,, a passion for continuous improvement, and a proven ability to leverage technology to improve efficiency, quality, and business outcomes. Key Responsibilities Perform bank reconciliations for associations involving multiple bank accounts Prepare and issue financial statements for associations ensuring accuracy and timely completion of task Prepare necessary supporting schedules including accrued expense and prepaid expense Complete quality assurance checklist before issuance of financials Update cover memo to financials with essential items of note for current month financials being issued Substantiate financial transactions by auditing documents Maintain accounting controls through careful attention to policies and procedures Research and respond to inquiries related to financials statements prepared Reconcile financial discrepancies by collecting and analyzing account information Direct participate internal and external audits to ensure compliance Support month-end and year-end close process Qualifications Bachelor's degree in accounting/appropriate field of study or comparable work experience 3+ years of experience as a Staff Accountant Property management accounting experience is a bonus! Experience with creating financial statements, general ledger functions and the month-end/year end close process Experience with accounting software Speed and accuracy are essential for this role which requires multiple financials prepared and issued daily The pay range is inclusive of base salary plus any applicable bonuses or commissions. Total compensation pay range (annual salary): $80,000—$100,000 USD
This is a fully remote bilingual Mandarin inside sales opportunity based out of a personal home office. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Strategic Cuisines Account Executive, you will help grow Toast's presence within Mandarin cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high-quality, language-inclusive experience, you will identify each restaurant's needs and recommend how Toast's end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer's preferred language. A day in the life (Responsibilities) Following up on marketing qualified leads in the market you support Conducting discovery calls & product demonstrations in your customer's preferred language Creating and reviewing quotes and contracts in your customer's preferred language Ensure our onboarding team and customer are set up for success post sale Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Toast will not sponsor applicants for work visas for this role What you'll need to thrive (Requirements) Fluency in both oral and written English and Mandarin is required for this role 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, and flexible General technical proficiency with software What will help you stand out (Nice to Haves/Nonessential Skills) Experience using Salesforce to keep track of Sales activities Sandler Sales Training AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Total Targeted Cash $128,000—$205,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The Music Mission enables music creators to grow, engage, and monetize their fan bases on Spotify . Central to the Music Mission's vision is the development of promotional tools for artists and label teams, powered by Spotify's deep knowledge of listener behavior. Products like Discovery Mode, Marquee, Showcase, Music Videos, and Clips help artists and their teams grow their audiences, connect with fans, and achieve their goals on Spotify. We're looking for a Data Scientist to join Discovery Mode within the Music Mission. Discovery Mode is a tool for artists and music marketers designed to help find new listeners when it matters most. With Discovery Mode, artists and labels identify songs that are a priority, and our systems use that signal to inform the algorithms that power personalized recommendations. This role sits within the ML squad that builds and operates the models behind Discovery Mode's measurement system, and you'll serve as the squad's analytical lead. In this role, you'll partner closely with product managers and ML engineers to evaluate and improve the models that power Discovery Mode. You'll tackle complex analytical problems by designing experiments, developing evaluation frameworks, and building the analytical foundations that help keep our models accurate, reliable, and impactful for artists. As part of the Product Insights team within Music Mission, you'll help shape the measurement systems behind one of Spotify's most important promotion products. What You'll Do Own the analytical function for the Discovery Mode ML squad, driving evaluation and continuous improvement of the models that power measurement and campaign optimization Partner with ML engineers to develop evaluation frameworks and identify opportunities to improve model performance, reliability, and customer impact Design and execute rigorous experiments to evaluate model quality, measure outcomes, and guide model development Conduct deep-dive analyses to assess model performance and translate findings into clear, actionable recommendations for product and business stakeholders Build, maintain, and evolve dashboards that track model health, customer metrics, and program performance Collaborate with product managers, engineers, and cross-functional partners to align analytical priorities with squad goals and customer needs Contribute to the broader Product Insights community by sharing best practices and helping raise the bar for analytics across Discovery Mode Who You Are You have 4+ years of experience in a data science role and a degree in data science, statistics, economics, mathematics, or a related quantitative field You have experience measuring customer outcomes, defining KPIs, and connecting analytical insights to product decisions You know how to design and implement A/B tests, understand when experimentation is the right tool, and interpret results with appropriate rigor You have experience evaluating machine learning model performance and partnering with ML engineers to improve model and customer outcomes You are comfortable working in a highly technical environment and collaborating closely with engineering partners You communicate complex statistical concepts clearly to both technical and non-technical audiences You have strong data science fundamentals, including Python, SQL, BigQuery, dbt, data storytelling, and experience working within cross-functional product teams You have experience in areas such as advertising measurement, recommendation systems, experimentation, or causal inference at scale Where You'll Be We offer you the flexibility to work where you work best! For this role, you can be within the EST timezone region as long as we have a work location. This team operates within the Eastern Standard time zone for collaboration. Compensation Additional Information The United States base range for this position is $116,994 - $167,135 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.



