Find Your Dream Career

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic sells Claude through partners as well as directly. In the public sector, those partners matter more than anywhere else. As Channel Partner Manager, Public Sector, you will own Anthropic's reseller and distributor relationships across US federal, state and local government, and you will build the operations that let those partners transact with us quickly and cleanly. Your time will be split roughly evenly between two kinds of work. The first is partner management. You will be the primary Anthropic contact for our public sector partners, agree on a joint plan with each of them, and work with our public sector account teams so that partner and direct motions support each other rather than collide. The second is channel operations. You will onboard new partners, instance an agreement for each of them, run deal registration, administer rebates, and keep the program's processes and records in order. Every partner adds a fixed amount of operational work regardless of revenue, so the processes you build will determine how quickly public sector customers can buy. Much of this does not exist at Anthropic yet, and building it to a standard our partners and teams can rely on will be a large part of your first year. You will work closely with Legal, Finance and with our public sector sales team on pipeline. You will also work with the public sector teams at the cloud providers and through cloud environments that meet federal security requirements such as FedRAMP. Key responsibilities Own Anthropic's relationships with our public sector partners, acting as their primary point of contact and building relationships with their public sector and alliance leadership Agree on a joint business plan with each partner covering target segments, contract vehicles, pipeline, enablement and marketing, and run regular business reviews against it Work with our federal, state and local, and education account teams to align partner and direct motions, clear conflicts early, and route each opportunity through the right partner and contract vehicle Run partner onboarding end to end, from application and diligence through agreement execution, enablement and a first transaction Own partner agreements with Legal, keeping contract vehicle coverage and program terms current Own deal registration for the public sector channel, making sure registrations are submitted, validated and conflict cleared, and that every deal names its end customer Manage partner rebates and program incentives with Finance Build and run the channel's operating processes, including quoting, order handling and partner reporting, with clear service levels and documentation Work with the cloud providers' public sector teams so that partner deals run cleanly through cloud marketplaces and authorized cloud environments Forecast and report partner sourced pipeline and resale revenue for the public sector channel, and own that number with the reseller program and public sector sales leadership Own partner escalations end to end, from billing and contracting questions to deal conflicts, and resolve them with the right internal owner Represent what public sector partners and buyers need to the central reseller program team, and feed what you learn back into how the program works Minimum qualifications 7+ years in channel, partner or alliances roles in enterprise software or cloud, including at least 3 years focused on the US public sector Direct experience managing reseller or distributor relationships that sell to government or education buyers Working knowledge of how public sector buyers purchase technology, including contract vehicles, two-tier distribution, and the role of resellers in public procurement Working fluency in channel program mechanics, including deal registration, partner onboarding, margin and rebates Experience running channel or partner operations, including agreements, program administration, reporting, and the systems behind them Experience building processes and working rhythms from zero, and comfort joining a new program early Clear written and spoken communication with Legal, Finance and Sales teams, and the judgment to hold program rules under commercial pressure Excitement about Anthropic's mission to develop AI that is safe and beneficial Preferred qualifications Experience with FedRAMP and with selling software that runs in authorized cloud environments Experience with federal, state and education contract vehicles Experience with cloud marketplace resale for public sector buyers, including private offers Experience on the reseller or distributor side of a vendor relationship, as well as the vendor side Familiarity with how government agencies and education institutions are evaluating and adopting AI The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. As a Service Technician , you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles.  You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.   Responsibilities: Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems Follow correct repair order documentation procedures, i.e. The Three C's Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers. Ability to demonstrate and teach learned technical skills/knowledge with others Demonstrate attention to detail and passion for creating positive client experiences Ability to work remotely and support mobile service team as needed Other duties as assigned   Qualifications: 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair Red Seal 310S Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains Customer facing experience exhibiting excellent written and verbal communication skills  Ability to use applications such as Microsoft Office as well as learn proprietary DMS software EPA 609 Certification Willingness to complete Lucid provided CPR training post hire Valid driver's license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications:  Experience in luxury automobile repair environments. At Lucid, we don't just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal opportunity employer. We are committed to providing employment opportunities without discrimination based on race, colour, national or ethnic origin, religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, or any other characteristic protected under applicable federal or provincial laws. We value diversity and inclusion and encourage applications from women, Indigenous Peoples, persons with disabilities, and members of visible minorities. If you require accommodation during the recruitment process, please let us know. INDFS Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $33 — $46 CAD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo's Technical Program Managers and Program Managers are accountable for Waymo's roadmap execution by providing thoughtful cross-functional planning, clarity, and proactive risk management. In the face of complex technical and operational challenges with no established playbooks to follow, we act with thoughtful urgency, driving conversations, discussions, and outcomes. Our team partners closely with every function of Waymo to structure, own and drive work towards real-world deployments of the Waymo Driver across platforms and geographies. This role follows a hybrid work schedule and reports to the Program Manager Lead, Commercialization and Expansion.  You will: Drive program execution, communication, and cross-functional coordination for AV Expansion testing and validation across domestic & international markets Centrally orchestrate fleet setup and driving configurations across markets. Organize tracking across various phases and milestones leading up to major launches and deployments  Align market entry roadmaps in partnership with key teams (e.g. Product, Engineering, Operations, and Mapping) based on testing feasibility and readiness Establish and own processes and tooling improvements for medium- and small-scale validation programs Lead weekly reporting, program reviews, updates, and guidance to ensure alignment across critical stakeholders critical cross-functional stakeholders You have: 5+ years of experience managing highly complex cross-functional programs Experience as a Technical Program Manager driving complex, large-scale execution across technical and operational domains Proven track record of managing cross-functional alignment across Engineering, Eng TPgMs, Product Managing, Operations, and Mapping teams and ability to leverage intuitional judgment around competing priorities Strong experience in data/configuration management, operational forecasting, or fleet/resources allocation Demonstrated ability to establish process structure, write operational playbooks, and identify/mitigate silent risks early We prefer: Experience with autonomous vehicle systems, software release testing, consumer hardware Skilled at launching and expanding products to new markets Familiarity complex global operational logistics Background in influencing software/tooling roadmap The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $196,000 — $242,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Chassis Team is responsible for horizontal infrastructure that underpins all Commercialization systems. This includes: Critical backend systems - the platforms that power everything from trip matching to depot automation Horizontal functionality - eg. world simulation for regression testing and evaluation purposes We are looking for someone who is solution-oriented. You will work on cross-cutting problems that require cross-team collaboration, both technically (mobile app, cloud backends, and the Waymo Driver) and functionally (operations, product, legal, partnerships, policy & privacy) to develop and deliver business critical infrastructure. In this hybrid role, you will report to an Engineering Manager. You will: Help build and evolve mission-critical horizontal infrastructure and tooling that underpins all commercialization systems Collaborate with other engineering teams to develop systems and processes as business needs grow and evolve Scale our systems to meet the demands of commercial expansion and growing complexity Solve hard, real-world problems such as world simulation for regression testing and evaluation of software services managing fleets for autonomous vehicles You have: BS degree in Computer Science or equivalent practical experience 3+ years of backend or infrastructure experience We prefer: Experience with C++ Experience working in environments including nontechnical team members Experience with operations tooling, developer productivity, or developer tools #LI-Hybrid The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $213,000 — $263,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Digital Transformation Services (DTS) team plays a vital role in enabling Waymo's mission to safely and sustainably bring autonomous technology to the world. Our purpose is to build and operate a resilient, scalable, and intelligent digital infrastructure that powers both Waymo's commercialization and day-to-day operations.  We partner closely with all business functions to ensure that technology is a strategic enabler.  Our top strategic objectives include: Commercialization and Scale the business, Ensure Operational Resilience and Uptime, Resiliency across mission-critical systems, network infrastructure, and cloud platforms that support both autonomous fleet operations and enterprise continuity, Lead GenAI Transformation. The Waymo Infrastructure & Network Services (WINS) team's mission is to:  Provide reliable, resilient, secure digital infrastructure services.  Deliver solutions with agility and speed to match Waymo mission velocity. Innovate and transform infrastructure capabilities and services. Collaborate with partners to execute the Driven by Waymo model In this role, you will report to IT Network Operations Manager You will: Leadership : Manage a high-performing, inclusive team of engineers, technical professionals, and vendor agents. Design and implement overarching business plans, long-term strategic initiatives, and roadmaps to continue organizational growth and prosperity. Incident Management : Act as an Owner during major service disruptions, managing the end-to-end remediation of high-severity events and Tier 2/3 escalations. Evolve the incident framework into an advanced ITIL-aligned methodology, prioritizing root-cause analysis, trend identification, and post-incident reviews (PIRs) to eliminate chronic or repetitive network issues. ITIL Governance : Oversee the full lifecycle of technology infrastructure services (incident, change, event, configuration, and asset management). Establish key performance indicators (KPIs) and continuous process improvement models to ensure reliable, repeatable service levels. Deployment Support : Validate and implement MOPs (Methods of Procedure) for internal teams and implementation partners. Oversee the deployment and maintenance of firewalls, switches, access points, UPS, and supporting infrastructure. Technical Operations : Provide technical leadership during complex network event correlation, architectural improvement validations, and the review of site-specific Engineering Design Plans (EDPs). Support the secure deployment, maintenance, and upgrade lifecycle of critical production infrastructure (firewalls, switches, access points, UPS, etc). Automation & Innovation : Guide the transition from legacy, manual infrastructure configurations to highly automated network operations. Partner with cross-functional teams to design automation systems, reduce operational toil, and onboard new technologies that drastically optimize MTTR metrics.   You have: 5+ years of experience in network operations or engineering. People Management : 2+ years of experience in a management or team lead role Operational Excellence: Experience managing and delivering strategic networks with high availability requirements Team Building : Proven track record of recruiting, hiring, and building technical teams in a fast-paced environment. Technical Proficiency : Strong knowledge of configuring network devices via CLI (console/SSH) and cloud-hosted portals. High-Bandwidth Ops: Experience managing high-performance networks supporting large-scale data ingress/egress (e.g., fleet data offloading) and critical on-premise infrastructure. Soft Skills : Strong interpersonal, verbal, and written communication skills for engaging with both technical engineers and business stakeholders. Process Management : Experience in creating documentation, runbooks, and configuration management standards. B.S. in Computer Engineering, Electrical Engineering, or equivalent certifications/experience. We prefer: Network Automation: Experience with network automation tools (Ansible, Python, Terraform, etc.) to streamline operations. BGP & Routing: Practical experience establishing and troubleshooting BGP network peering and complex routing scenarios Travel Requirement: 20% Travel - Site Location, Ops support, Quarterly, Site visits etc; International travel based on business need.   The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $175,000 — $215,000 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Software Engineering builds the brains of Waymo's fully autonomous driving technology. Our software allows the Waymo Driver to perceive the world around it, make the right decision for every situation, and deliver people safely to their destinations. We think deeply and solve complex technical challenges in areas like robotics, perception, decision-making and deep learning, while collaborating with hardware and systems engineers. If you're a software engineer or researcher who's curious and passionate about Level 4 autonomous driving, we'd like to meet you.  The subteam for this role will be: Driver Refinement foundations - The team is accountable for providing the common, consistent framework (and enabling expertise) for post-training and heuristic hill climbing across the entire Planner organization. We build fundamental platforms, including the Data Flywheel and the Reasoning platform, to assist Waymo engineers in delivering driving behavior improvements using data-driven and heuristic methods. Waymo interns partner with leaders in the industry on projects that create impact to the company. We believe learning is a two-way street: applying your knowledge while providing you with opportunities to expand your skill-set. Interns are an important part of our culture and our recruiting pipeline. Join us at Waymo for a fun and rewarding internship! You will: Mine and curate dataset samples from large corpus of driving data Leverage large language models and world foundation models for reasoning, decision making and multi-modality generation Optimize Multimodal generative models using RLFT. Explore Reward modeling Design and implement Evaluation metrics and iterate on improvements You have: Currently enrolled in a graduate program (Master's or PhD) in Computer Science or a related technical field You have strong problem solving and programming skills in Python and/or C++ Good understanding of Jax/Pytorch Experience in model evaluation and developing metrics Experience developing models We prefer: Some understanding of SQL is preferred, not required Previous Internship experience PhD preferred General Perks Competitive compensation packages with a housing/relocation bonus (if applicable) Medical, dental, and vision insurance Fun intern events and networking opportunities Onsite Perks Free breakfast, lunch, dinner, and snacks  Free access to Google shuttles Onsite gym Note: This will be a hybrid onsite internship position. We will accept resumes on a rolling basis until the role is filled. To be in consideration for multiple roles, you will need to apply to each one individually - please apply to the top 3 roles you are interested in. The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly Masters Pay $70 — $70 USD The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly PhD Pay $85 — $85 USD

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. We are a team that tdesigns and implements the hardware, compiler, and software frameworks for the ML accelerators in Waymo's custom silicon. The team's expertise spans all phases of custom accelerator production from architecture through software integration, and leverages Waymo's decades of experience to optimize the design space for the needs of our autonomous driving software Waymo interns partner with leaders in the industry on projects that create impact to the company. We believe learning is a two-way street: applying your knowledge while providing you with opportunities to expand your skill-set. Interns are an important part of our culture and our recruiting pipeline. Join us at Waymo for a fun and rewarding internship!   You will: Work with AI agents to create high performance low-level kernels in a Domain-Specific language for a custom ML accelerator Ensure functional correctness and numerical accuracy of kernels Conduct performance analysis of the kernels to identify performance bottlenecks and areas that need improvement Develop a custom harness to recursively improve kernel generation and remove the need for human involvement   You have: Currently enrolled in an MS or PhD program in Computer Science, Computer Engineering, Computational Science, or a related quantitative field Demonstrated track record of using AI agents and harnesses to improve coding performance Working knowledge of key kernels for transformer inference including performance analysis and optimization Familiarity with one or more low-level ML accelerator DSLs (CUDA, Triton, Gluon, etc.)   We prefer: Solid understanding of modern inference accelerator architectures Fluency in Python and/or C++ Working knowledge of different ML numerical formats and their relative accuracy vs performance tradeoffs   Note: This will be a hybrid onsite internship position. We will accept resumes on a rolling basis until the role is filled. To be in consideration for multiple roles, you will need to apply to each one individually - please apply to the top 3 roles you are interested in. The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly Masters Pay $70 — $70 USD The expected hourly rate for this full-time position is listed below. Interns are also eligible to participate in the Company's generous benefits programs, subject to eligibility requirements. Hourly PhD Pay $85 — $85 USD

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is hiring a Senior Software Engineer II to join our Developer Experience team within the larger Developer Experience organization. We are responsible for the 'outer-loop' of the SDLC, with a dotted line to our sister team Dev Agents, who is responsible for the 'inner-loop'. We are building an AI-enabled software factory that transforms how Samsara moves code from pull request to production. We use AI to eliminate repetitive steps, shorten feedback loops, and help engineers spend more time on ensuring intent. Our systems provide AI-assisted PR auto-approvals, risk-aware reviews, and automated workflows that help changes become merge-ready. We are extending that intelligence through CI and CD with AI-assisted deployment checks, production validation, and automatic rollbacks. Our goal is to enable our engineers to scale out their productivity by making the 'outer-loop' autonomous while keeping it safe, observable, and reliable by default. We tackle this ambitious goal from two different angles. First, we ensure our agents have the most context and their own sandbox to reduce the amount of guessing an agent needs to do in order to reach its result. Second, we ensure production is bulletproof, such that the blast radius of any issue is as minimal as possible. Our north star motto is "Merge and forget". This is a remote position open to candidates residing in the United States. Relocation assistance will not be provided for this role. In this role, you will:  Help scale our in-house CI/CD systems to meet the needs of a rapidly more efficient engineering organization and increasing pull-request throughput. Reduce tech debt using efficient AI workflows that would otherwise be cost prohibitive in a non-AI workflow.  Design and build deployment safeguards that protect production at scale, making use of AI to monitor and fix issues. Build the observability, evaluation, and feedback systems used to improve our AI-driven automation. Serve as a thought leader for using AI to increase engineering productivity while maintaining a high bar for safety, quality, and signal over AI-generated slop. Redefine the outer loop of the SDLC by designing AI-native workflows that increase engineering throughput without compromising reliability. Push the threshold of what is possible with AI by turning emerging capabilities into safe, observable, and production-ready engineering systems. Partner with product engineering teams to reduce operational toil, and make safe, AI-enabled delivery practices easy to adopt across the company. Ensuring their specific team needs are met. Help keep Samsara at the cutting edge of AI-assisted software development by experimenting boldly, learning quickly, and converting successful experiments into platforms used across the company. Minimum requirements for the role: 8+ years of experience designing and building products in a software engineering team Bachelor's Degree in Computer Science/Engineering or equivalent practical experience 3+ years of experience working on developer experience, CICD and/or platform engineering-focused teams Experience in building AI workflows, orchestration systems or other harnesses of AI Proven track record in architecting CICD systems, build and deploy platforms, and automated response workflows, Buildkite (or equivalent BYOC software). Proven experience working on large-scale enterprise software applications Experience in building and maintaining a large organization's Software Development Life Cycle (DevEx)  Familiarity with cloud platforms (AWS, GCP, or the like) Experience in implementing AI-driven automation across the software development lifecycle (SDLC) to reduce developer friction, automate repetitive technical tasks, and accelerate time-to-delivery. Routinely applies AI tools across your workflow Experienced at writing high-quality code (Go, Python, or equivalent) focused on infrastructure, deployment, and operations challenges Experienced orchestrating multiple AI agents en-mass to tackle complex (non one-off) tasks. Strong leadership and direction setting skills. Visionary as a tech lead. Able to set a high standard for peers, and keep it.  An ideal candidate also is: Forward thinking about the capabilities AI, an advocate for AI usage Experience with building in-house CICD systems Experienced with building for FedRamp, StateRamp or other compliance requirements You should apply if: You want to be on the cutting edge of AI enabled software development. You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations. You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go. You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we're all racing toward our connected operations vision, and we intend to win – together. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $154,200 — $260,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role Samsara is looking for a Senior Escalations Program Manager to own our most complex customer escalations and turn those experiences into durable improvements. Approximately 70% of your time will be spent managing complex customer finance requests, you will coordinate cross-functional resources, lead executive-level communications, and drive rapid, high-quality resolution for high-severity customer issues. The remaining 30% of your time will focus on programs that eliminate root causes, streamline workflows, proactively resolve potential customer billing issues and scale customer-facing processes. This role is ideal for a structured, customer-centered operator who can bring clarity to complex situations, build alignment across teams, and translate individual escalations into systemic improvements. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your work will help customers operate more safely, efficiently, and sustainably. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We create opportunities to learn, grow, and master your craft in a high-growth environment. You're energized by our opportunity: Digitizing large sectors of the global economy requires creative problem-solving, sound judgment, and a strong commitment to customer success. You want to be with the best: At Samsara, we win together, support each other, and hold ourselves accountable to high standards. In this role, you will: Own priority customer escalations end to end, including triage, action planning, cross-functional coordination, risk management, and real-time status updates to customers and executive stakeholders. Serve as the single-threaded owner for complex escalations, creating structure and accountability across Sales, Finance, Support, Customer Success, Product, Engineering, and other partner teams. Deliver clear post-mortems and executive summaries; track resolution progress, commitments, and follow-up actions through closure. Analyze escalation themes and quantify business impact to identify and prioritize opportunities for process, product, and workflow improvement. Lead cross-functional programs to improve the customer experience – standardize escalation workflows, service-level expectations, tooling, reporting, and dashboards. Coach frontline teams on escalation prevention, de-escalation, customer communication, and effective use of escalation processes. Champion, role model, and embed Samsara's cultural principles—Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team—as we scale globally and across new offices. Success in this role will be measured by: Reduced mean time to resolution (MTTR) for high-severity escalations. Improved post-escalation CSAT and NPS. Increased percentage of systemic issues permanently fixed within 90 days. Consistent SLA adherence and audit-ready escalation documentation. Clear stakeholder accountability and completion of commitments arising from escalations. Minimun requirements for the role:  4+ years of experience in Customer Success, Support Operations, Trust & Safety, incident management, or a related function, including direct ownership of high-severity escalations. Demonstrated success leading cross-functional process-improvement programs from problem definition through implementation and adoption. Structured problem-solving skills and the ability to use data to make decisions, quantify impact, and prioritize work. Strong program and project management skills, including the ability to manage multiple workstreams, dependencies, and stakeholders in time-sensitive situations. Excellent written and verbal communication skills, with the ability to synthesize complex situations into clear executive-level updates and recommendations. Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience. An ideal candidate also has: PMP, ITIL, Six Sigma, or a comparable program, incident, or process-management certification. Experience working in a SaaS, technology, or other complex customer-operations environment. Experience building or improving escalation playbooks, SLAs, operating rhythms, dashboards, or audit-ready documentation. Experience coaching customer-facing teams on conflict resolution, de-escalation, and prevention. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $102,042 — $154,350 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role Samsara is looking for a Senior Escalations Program Manager to own our most complex customer escalations and turn those experiences into durable improvements. Approximately 70% of your time will be spent managing complex customer finance requests, you will coordinate cross-functional resources, lead executive-level communications, and drive rapid, high-quality resolution for high-severity customer issues. The remaining 30% of your time will focus on programs that eliminate root causes, streamline workflows, proactively resolve potential customer billing issues and scale customer-facing processes. This role is ideal for a structured, customer-centered operator who can bring clarity to complex situations, build alignment across teams, and translate individual escalations into systemic improvements. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your work will help customers operate more safely, efficiently, and sustainably. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We create opportunities to learn, grow, and master your craft in a high-growth environment. You're energized by our opportunity: Digitizing large sectors of the global economy requires creative problem-solving, sound judgment, and a strong commitment to customer success. You want to be with the best: At Samsara, we win together, support each other, and hold ourselves accountable to high standards. In this role, you will: Own priority customer escalations end to end, including triage, action planning, cross-functional coordination, risk management, and real-time status updates to customers and executive stakeholders. Serve as the single-threaded owner for complex escalations, creating structure and accountability across Sales, Finance, Support, Customer Success, Product, Engineering, and other partner teams. Deliver clear post-mortems and executive summaries; track resolution progress, commitments, and follow-up actions through closure. Analyze escalation themes and quantify business impact to identify and prioritize opportunities for process, product, and workflow improvement. Lead cross-functional programs to improve the customer experience – standardize escalation workflows, service-level expectations, tooling, reporting, and dashboards. Coach frontline teams on escalation prevention, de-escalation, customer communication, and effective use of escalation processes. Champion, role model, and embed Samsara's cultural principles—Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team—as we scale globally and across new offices. Success in this role will be measured by: Reduced mean time to resolution (MTTR) for high-severity escalations. Improved post-escalation CSAT and NPS. Increased percentage of systemic issues permanently fixed within 90 days. Consistent SLA adherence and audit-ready escalation documentation. Clear stakeholder accountability and completion of commitments arising from escalations. Minimun requirements for the role:  4+ years of experience in Customer Success, Support Operations, Trust & Safety, incident management, or a related function, including direct ownership of high-severity escalations. Demonstrated success leading cross-functional process-improvement programs from problem definition through implementation and adoption. Structured problem-solving skills and the ability to use data to make decisions, quantify impact, and prioritize work. Strong program and project management skills, including the ability to manage multiple workstreams, dependencies, and stakeholders in time-sensitive situations. Excellent written and verbal communication skills, with the ability to synthesize complex situations into clear executive-level updates and recommendations. Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience. An ideal candidate also has: PMP, ITIL, Six Sigma, or a comparable program, incident, or process-management certification. Experience working in a SaaS, technology, or other complex customer-operations environment. Experience building or improving escalation playbooks, SLAs, operating rhythms, dashboards, or audit-ready documentation. Experience coaching customer-facing teams on conflict resolution, de-escalation, and prevention. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $102,042 — $154,350 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role Samsara is looking for a Senior Escalations Program Manager to own our most complex customer escalations and turn those experiences into durable improvements. Approximately 70% of your time will be spent managing complex customer finance requests, you will coordinate cross-functional resources, lead executive-level communications, and drive rapid, high-quality resolution for high-severity customer issues. The remaining 30% of your time will focus on programs that eliminate root causes, streamline workflows, proactively resolve potential customer billing issues and scale customer-facing processes. This role is ideal for a structured, customer-centered operator who can bring clarity to complex situations, build alignment across teams, and translate individual escalations into systemic improvements. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your work will help customers operate more safely, efficiently, and sustainably. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We create opportunities to learn, grow, and master your craft in a high-growth environment. You're energized by our opportunity: Digitizing large sectors of the global economy requires creative problem-solving, sound judgment, and a strong commitment to customer success. You want to be with the best: At Samsara, we win together, support each other, and hold ourselves accountable to high standards. In this role, you will: Own priority customer escalations end to end, including triage, action planning, cross-functional coordination, risk management, and real-time status updates to customers and executive stakeholders. Serve as the single-threaded owner for complex escalations, creating structure and accountability across Sales, Finance, Support, Customer Success, Product, Engineering, and other partner teams. Deliver clear post-mortems and executive summaries; track resolution progress, commitments, and follow-up actions through closure. Analyze escalation themes and quantify business impact to identify and prioritize opportunities for process, product, and workflow improvement. Lead cross-functional programs to improve the customer experience – standardize escalation workflows, service-level expectations, tooling, reporting, and dashboards. Coach frontline teams on escalation prevention, de-escalation, customer communication, and effective use of escalation processes. Champion, role model, and embed Samsara's cultural principles—Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team—as we scale globally and across new offices. Success in this role will be measured by: Reduced mean time to resolution (MTTR) for high-severity escalations. Improved post-escalation CSAT and NPS. Increased percentage of systemic issues permanently fixed within 90 days. Consistent SLA adherence and audit-ready escalation documentation. Clear stakeholder accountability and completion of commitments arising from escalations. Minimun requirements for the role:  4+ years of experience in Customer Success, Support Operations, Trust & Safety, incident management, or a related function, including direct ownership of high-severity escalations. Demonstrated success leading cross-functional process-improvement programs from problem definition through implementation and adoption. Structured problem-solving skills and the ability to use data to make decisions, quantify impact, and prioritize work. Strong program and project management skills, including the ability to manage multiple workstreams, dependencies, and stakeholders in time-sensitive situations. Excellent written and verbal communication skills, with the ability to synthesize complex situations into clear executive-level updates and recommendations. Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience. An ideal candidate also has: PMP, ITIL, Six Sigma, or a comparable program, incident, or process-management certification. Experience working in a SaaS, technology, or other complex customer-operations environment. Experience building or improving escalation playbooks, SLAs, operating rhythms, dashboards, or audit-ready documentation. Experience coaching customer-facing teams on conflict resolution, de-escalation, and prevention. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $102,042 — $154,350 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is hiring a Senior Software Engineer II to join our Developer Experience team within the larger Developer Experience organization. We are responsible for the 'outer-loop' of the SDLC, with a dotted line to our sister team Dev Agents, who is responsible for the 'inner-loop'. We are building an AI-enabled software factory that transforms how Samsara moves code from pull request to production. We use AI to eliminate repetitive steps, shorten feedback loops, and help engineers spend more time on ensuring intent. Our systems provide AI-assisted PR auto-approvals, risk-aware reviews, and automated workflows that help changes become merge-ready. We are extending that intelligence through CI and CD with AI-assisted deployment checks, production validation, and automatic rollbacks. Our goal is to enable our engineers to scale out their productivity by making the 'outer-loop' autonomous while keeping it safe, observable, and reliable by default. We tackle this ambitious goal from two different angles. First, we ensure our agents have the most context and their own sandbox to reduce the amount of guessing an agent needs to do in order to reach its result. Second, we ensure production is bulletproof, such that the blast radius of any issue is as minimal as possible. Our north star motto is "Merge and forget". This is a remote position open to candidates residing in the United States. Relocation assistance will not be provided for this role. In this role, you will:  Help scale our in-house CI/CD systems to meet the needs of a rapidly more efficient engineering organization and increasing pull-request throughput. Reduce tech debt using efficient AI workflows that would otherwise be cost prohibitive in a non-AI workflow.  Design and build deployment safeguards that protect production at scale, making use of AI to monitor and fix issues. Build the observability, evaluation, and feedback systems used to improve our AI-driven automation. Serve as a thought leader for using AI to increase engineering productivity while maintaining a high bar for safety, quality, and signal over AI-generated slop. Redefine the outer loop of the SDLC by designing AI-native workflows that increase engineering throughput without compromising reliability. Push the threshold of what is possible with AI by turning emerging capabilities into safe, observable, and production-ready engineering systems. Partner with product engineering teams to reduce operational toil, and make safe, AI-enabled delivery practices easy to adopt across the company. Ensuring their specific team needs are met. Help keep Samsara at the cutting edge of AI-assisted software development by experimenting boldly, learning quickly, and converting successful experiments into platforms used across the company. Minimum requirements for the role: 8+ years of experience designing and building products in a software engineering team Bachelor's Degree in Computer Science/Engineering or equivalent practical experience 3+ years of experience working on developer experience, CICD and/or platform engineering-focused teams Experience in building AI workflows, orchestration systems or other harnesses of AI Proven track record in architecting CICD systems, build and deploy platforms, and automated response workflows, Buildkite (or equivalent BYOC software). Proven experience working on large-scale enterprise software applications Experience in building and maintaining a large organization's Software Development Life Cycle (DevEx)  Familiarity with cloud platforms (AWS, GCP, or the like) Experience in implementing AI-driven automation across the software development lifecycle (SDLC) to reduce developer friction, automate repetitive technical tasks, and accelerate time-to-delivery. Routinely applies AI tools across your workflow Experienced at writing high-quality code (Go, Python, or equivalent) focused on infrastructure, deployment, and operations challenges Experienced orchestrating multiple AI agents en-mass to tackle complex (non one-off) tasks. Strong leadership and direction setting skills. Visionary as a tech lead. Able to set a high standard for peers, and keep it.  An ideal candidate also is: Forward thinking about the capabilities AI, an advocate for AI usage Experience with building in-house CICD systems Experienced with building for FedRamp, StateRamp or other compliance requirements You should apply if: You want to be on the cutting edge of AI enabled software development. You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations. You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go. You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we're all racing toward our connected operations vision, and we intend to win – together. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $154,700 — $260,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .