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Senior Product Marketing Manager
TRM LabsCanada, USA (Fully Remote)39 days ago
Full TimeFully RemoteSenior$175,000 - $195,000 / Year
gorarchitectureclaimscompliancecompliance+4

Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. TRM Labs is building the global standard for investigations. We're looking for a Product Marketing Manager who understands that this role is not content production. It's market ownership. Your job is to make TRM the obvious choice for a specific set of buyers. You work closely with a Product Manager and Sales — the PM builds, Sales opens doors, and you make sure buyers arrive already convinced. AI handles the execution. You handle the judgment. Product marketers at TRM make the category feel like TRM's home turf before a buyer ever talks to anyone. What you'll own You'll own the market position for TRM's AI-native investigation platform. Your buyers are investigators and analysts running complex, high-stakes cases where the quality of their tooling directly determines outcomes. Your job is to make TRM the platform they can't imagine working without. That means deep fluency with how government investigations actually run, positioning that speaks to the specific workflow pressures these buyers face, and ownership of the moments where TRM cements its position as the standard. How you'll work Deep diving: You know the product at the level where you can demo it as well as anyone in the company. You know where the real value sits and where it breaks down. You're in deal reviews and customer conversations often enough to know what lands, and you can hold a real conversation with both engineering and buyers. Positioning: You find the wedge: the framing where a prospect chooses TRM every time and asking about the competition sounds like the wrong question. You build the architecture everything hangs from: the claims, the proof, the hierarchy, the words TRM owns. Tight enough that a new hire and a ten-year veteran say the same true thing. Incepting: The story only works if the company believes it first. You get Sales carrying the message without you in the room, engineers who can explain why what they're building matters, and execs who open deals with the same frame you set. You don't mandate alignment. You create it by making the story so clear and compelling that people want to tell it. Owning the moment: A tier-one launch, a CEO keynote, the webpage a buyer lands on before they ever take a meeting. These are the moments where TRM either makes an impression or misses one. You own the narrative, the timing, and the outcome. The bar is a defining moment the whole company points to. You don't wait for those. You go make them. What we're looking for Storytelling. You think in narrative, not slides. You can make something technical matter to a stranger in two sentences. Your stories are grounded in data: win/loss patterns, customer signals, market evidence, because the most persuasive narrative is one that's actually true. You translate the same story across a keynote, a one-pager, and a website without losing what makes it land. Commercial instincts. You understand what moves a deal, not just what sounds good in a deck. You've been present enough in the sales cycle to know the difference, and you've changed your positioning because of it. AI builder. You build systems for the team, not just yourself. You've already offloaded the repeatable work to automation: competitive monitoring, content generation, persona synthesis. You spend your time on the judgment calls that actually require you. Walk us through something you built that made the whole team faster. Judgment. You know what good looks like across the work and you say so when it isn't: a positioning brief that almost works, a website that doesn't land, a design that misses. You hold the standard and give feedback that moves things forward, not feedback that leaves people guessing. Hard requirements 5+ years in product marketing at a B2B SaaS company You've owned at least two tier-one launches end to end: strategy, narrative, execution, and post-launch measurement You've owned a website or major digital channel and made content decisions that moved pipeline, not just pageviews You already use AI to build workflows and systems and can walk through a real example of something you built for your team, not just yourself Deal breakers Marketers who measure output in assets shipped Anyone who treats AI as something to explore rather than something already running in their workflow Candidates whose best examples inherited existing infrastructure. We need builders, not operators of programs someone else built. About the team TRM's product team doesn't coordinate work. It owns outcomes. Product marketers are embedded in the sales motion, in customer conversations, and in launch decisions. The team is small, the scope is real, and what you ship shows up directly in how deals close and how the market talks about TRM. PMMs here don't wait to be asked. If the standard is slipping somewhere, you say so and help. AI is how we work, not just what we build. What TRM speed looks like in this role Build an agent that scans the market for opportunities and builds a prototype for new product features that the product management team reviews Customer needs a product brochure before a meeting. You build something on-brand with the right content and get it to them today, without spinning up a design cycle. Fast and accurate does more for the deal than slow and polished. Hear the CEO's keynote brief in the morning. Share core message and outline by that afternoon. The following represents the expected range of compensation for this role: Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The estimated base salary range for this role is $175,000 - $195,000. Additionally, this role may be eligible to participate in TRM's equity plan. Please note – we factor in the different costs for geographies outside the United States. Our R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter , at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days' notice , and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar Application Instructions If you're interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team. Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role. If you send your resume directly to someone at TRM, we can't guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you're considered. What to Expect From Our Interview Process Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview. Recruiter Intro: Explore your experience, motivations, and alignment with the role. Hiring Manager: Dive deeper into your relevant experience, skills, and impact. First Round: Typically 1–2 interviews focused on the skills most critical to the role. Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM. References: We'll speak with former colleagues who can provide perspective on your work and impact. Offer: If it's a mutual fit, your recruiter will walk you through your offer and answer your questions. Welcome to TRM: Once you sign, we'll get you ready for your first day and onboarding. Your recruiter will share your specific interview plan and preparation guidance along the way. Learn more about interviewing at TRM Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: Priorities and targets to change quickly as we experiment and iterate Work that often requires operating with a high degree of ambiguity A high level of personal ownership and accountability Close collaboration across teams and functions Frequent, high-touch communication Creative problem solving and out-of-the-box thinking A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more about Interviewing at TRM AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows Structure and solve problems Improve output quality Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. Leadership Principles We hire and grow against three leadership principles. They're the standards for how we operate, treat each other, and make decisions. Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you're excited by TRM's mission but don't check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Learn more about building tools for defenders . Privacy Policy and Additional Information By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy . We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com . To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form . Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. Learn More : Company Values | Interviewing | FAQs

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VP of Clinical Services and Executive Medical Director
Full TimeFully RemoteDirector$1,000 - $1,000 / Year
patient careclinicalinternal medicinefamily medicinecompliancecompliance+4

About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Bloomberg funding announcement here . About the Role Solace's physicians perform a critical function, performing initial assessments, establishing relationships with our patients and acting as the entry point for Solace's advocate services, and collaborating with the advocate team to ensure patients' health and wellness goals are met. We're looking for a VP, Clinical Services and Executive Medical Director to lead and scale an expanding physician group at a rapidly growing company. Reporting to the Chief Medical Officer, this role serves as the principal operational physician executive responsible for the day-to-day clinical leadership of a telehealth physician workforce. This role will own performance management of the physician group, ensure an exemplary patient experience is provided and high quality and efficient clinical care is performed, and build the systems, governance structures, and team capabilities required to sustain those standards as the company grows. It is simultaneously a physician leadership role, a general management role, and a strategic partner role requiring fluency in clinical standards, organizational design, data-driven quality improvement, and cross-functional executive collaboration. This role will partner closely with other areas of the company including Product, Data, Marketing, Operations, and Clinical Recruiting. This is a high visibility role that will lead Solace's physicians through an unprecedented phase of growth. What You'll Do Clinical leadership and medical director oversight Serve as the direct supervisor to a growing team of medical directors and associate medical directors Set performance expectations and develop a medical director accountability framework Build and mentor the associate medical director pipeline; own physician leadership development as an organizational capability Clinical quality, safety, and outcomes Working closely with the Medical Director for Clinical Quality, set clinical quality strategy, define priority measures, benchmarks, and improvement targets Champion a culture of safety and continuous improvement across the physician workforce Partner with the Medical Director for Clinical Quality on developing an accreditation readiness program Clinical operations and workforce management Ensure service delivery, capacity, and utilization align with clinical standards Set and enforce clinical policies governing scope of practice, clinical protocols, documentation standards, and telehealth-specific guidelines Oversee physician onboarding from a clinical readiness standpoint; ensure new physicians receive orientation, training, and mentorship that allows them to hit the ground running Monitor physician performance data (productivity, quality metrics, patient satisfaction, documentation compliance) at the cohort and individual level Develop action plans to address areas of underperformance Strategic planning and organizational growth Working with the CMO, co-develop clinical strategy for new service lines Own the clinical operations plan: define goals, resource requirements, and success metrics Develop a plan for a leadership structure that supports rapid growth and identify key hires that will be necessary to bring Solace's vision to the next level Clinical governance and policy Build and maintain the clinical policy library in partnership with Legal, Compliance, and Medical Directors Serve as the clinical authority for escalations from different physicians and the advocate service Physician engagement, culture, and wellbeing Own the physician experience as an organizational priority; monitor engagement data and develop interventions to improve satisfaction, reduce burnout, and improve retention Establish regular communication channels between physician leadership and the broader physician workforce Partner with People/HR on physician workforce strategy, including retention and succession planning Act as a model for the clinical values and professional standards we want upheld What You Bring to the Table An active, unrestricted medical license Board certification in internal medicine or family medicine Minimum 5 years of direct patient care Minimum 5 years of progressive leadership experience including direct management of other physicians or medical directors, including building that layered team with eventual scaled, layered leadership of >1k clinicians Familiarity with multi-state medical licensing and demonstrated knowledge of credentialing standards (NCQA, JC, etc.) Experience working in a virtual care setting Demonstrated experience overseeing clinical quality, peer review, or patient safety programs at an organizational level Familiarity with value-based care, payor contracting, and how credentialing intersects with network adequacy requirements Strong leadership and communication skills; proven ability to lead interdisciplinary teams and work cross-functionally Comfort operating in a high-growth, tech-forward health care environment Prior startup experience is a plus; prior experience working at a tech-forward clinical startup is a massive plus; comfort working autonomously is a necessity Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com . Report suspicious activity to recruiting@solace.health or advocate@solace.health.

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Senior Director of Sales, Enterprise
Cobalt
CobaltUSA (Fully Remote)39 days ago
Full TimeFully RemoteDirector$150,000 - $187,500 / Year
godentalinsurancesalesenterprise salescustomer success+1

Who We Are Cobalt was founded on the belief of a fundamental human aspiration: the desire to live better and safer. It all started in 2013, when our founders realized that pentesting can be better. Today our diverse, fully remote team is committed to helping organizations of all sizes with seamless, effective and collaborative Offensive Security Testing that empower organizations to OPERATE FEARLESSLY and INNOVATE SECURELY. Our customers can start a pentest in as little as 24 hours and integrate with advanced development cycles thanks to the powerful combination of our SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Cobalt Core boasts over 500 closely vetted and highly skilled testers who jointly conduct thousands of tests each year and are at the forefront of identifying and helping remediate risk across a dynamically changing attack surface. Cobalt is an Equal Opportunity Employer and we strive to build a diverse and inclusive workforce at our company. At Cobalt we aspire to engage with diverse individuals, communities, and organizations in order to continue to nurture our unique rich diverse culture. Join our team, and be your true self to do your best work. Description You will lead and scale a high-performing sales team, developing and executing a strategic sales vision to drive revenue growth and market expansion for enterprise-level clients in North America. Key Responsibilities Develop and manage a growing team of Enterprise Account Executives. Cultivate relationships with key decision-makers, including CISO's and security leaders. Identify and drive new business opportunities while expanding existing enterprise customer relationships with our Customer Success team. Collaborate with internal teams for seamless integration of sales efforts. Provide strategic sales leadership and drive consultative sales methodology. Improve efficiency and effectiveness through refined sales processes and tools. Represent Cobalt at industry events and networking opportunities. You Must Have 5+ years of B2B enterprise sales leadership, focusing on cybersecurity and professional services. Proven success in consultative sales, building strong relationships with security leaders. Experience selling to enterprise clients, particularly to CISO's and security leadership. Background in offensive security sales or strong understanding of cybersecurity services. Strategic mindset with go-to-market plan development and execution skills. Excellent communication and negotiation skills, articulating security value propositions. Self-starter with an entrepreneurial drive, adaptable to a fast-paced, high-growth environment. Ability to work remotely, ideally based in CST or EST time zone Why You Should Join Us Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry Work directly with experienced senior leaders with ongoing mentorship opportunities Earn competitive compensation and an attractive equity plan Save for the future with a 401(k) program (US) or pension (EU) Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU) Leverage stipends for: Wellness Work-from-home equipment & wifi Learning & development Make the most of our flexible, generous paid time off and paid parental leave Pay Range Disclosure (For US openings only) Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($150,000 - $187,500) + commission + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities. Cobalt (the "Company") is an equal opportunity employer, and we want the best available persons for every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws and providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Cobalt is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

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Contract Senior Staff Product Manager (US - East)
Full TimeFully RemoteSenior$174,720 - $220,480 / Year
goagileproduct designsalescustomer success

Who We Are Cobalt was founded on the belief of a fundamental human aspiration: the desire to live better and safer. It all started in 2013, when our founders realized that pentesting can be better. Today our diverse, fully remote team is committed to helping organizations of all sizes with seamless, effective and collaborative Offensive Security Testing that empower organizations to OPERATE FEARLESSLY and INNOVATE SECURELY. Our customers can start a pentest in as little as 24 hours and integrate with advanced development cycles thanks to the powerful combination of our SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Cobalt Core boasts over 500 closely vetted and highly skilled testers who jointly conduct thousands of tests each year and are at the forefront of identifying and helping remediate risk across a dynamically changing attack surface. Cobalt is an Equal Opportunity Employer and we strive to build a diverse and inclusive workforce at our company. At Cobalt we aspire to engage with diverse individuals, communities, and organizations in order to continue to nurture our unique rich diverse culture. Join our team, and be your true self to do your best work. Description All organizations need security testing for their software and we are building the world's largest and smartest pentest management platform to help solve this challenge at scale. As a Contract Senior Staff Product Manager , you will drive the definition, delivery, and adoption of new product features and ecosystem integrations. You will be responsible for taking the lead of our next gen deliverables, from user discovery and roadmap prioritization to go-to-market execution - ensuring that our platform evolves to solve the most pressing challenges in the security workflow. This is a full-time contractor position providing hourly coverage from October through the end of February . In this role, you will merge attention to detail with the ability to understand and align business objectives, while working collaboratively with cross-functional teams to drive customer insights and inputs directly into the development process. You will work closely with our other Customer Experience and Pentester Experience teams. What You Would Do As a member of a growing team of product managers your responsibilities include: Rapidly acquire new technical knowledge while maintaining meticulous attention to detail. Champion the strategic product direction across the organization, ensuring internal and external synchronization while serving as a subject matter expert on industry developments and defensive security operations. Represent our customers. Work with Product Design, Product Marketing, Sales and Customer Success teams to bring the customer's voice into the development process. Manage the platform next-gent feature deliverables . Make tough tactical prioritization decisions while enabling the company to think long-term. Collaborate across teams. We win or lose as a team. Product managers are a critical role in creating alignment between engineering teams and stakeholders. Have familiarity with information security, security operations, vulnerability disclosure, vulnerability management and other security domain areas. Become an expert in pentesting best practices. You are ready to discuss and demonstrate product details with developers, product designers, security operations, pentesters, customers and sales prospects. Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses. Lead Go-to-Market (GTM) Readiness: Partner with Product Marketing, Sales, and Customer Success to orchestrate successful feature launches. Develop launch strategies, create internal training materials, and support the creation of customer-facing collateral to ensure seamless adoption. Maintain technical fluency in the operational workflows of modern cybersecurity tools, including vulnerability management or offensive security platforms. Evaluate how these tools function within a customer's security environment to inform product development. You Must Have 8+ years experience in Product Management and 3+ years experience in cybersecurity tools (vulnerability management or offensive security platforms), with a demonstrated ability to discover new opportunities and then define and deliver products. Experience in fast-growing software companies is a plus. Strong technical skills - you can work alongside customers to help debug and improve our integration offerings. Strong customer and stakeholder empathy. You must not only be the voice of the customer but at various times the voice of marketing, finance, engineering, sales and customer success. You must be able to channel many points of view. Strong written and verbal communication skills. You're great at explaining highly technical topics to technical and non-technical audiences, with a talent for building empathy for user problems. Strong analytical capabilities is a plus. Strong bias for action, creative thinking, innovation and data-driven product decision-making. A can-do attitude and ability to juggle multiple priorities simultaneously. Experience with agile software development. Experience working with global team members (This team is a global team). Hands-on experience with core cybersecurity tooling (e.g., DAST/SAST scanners, vulnerability management systems, or pentest workflow platforms). Articulate how security teams utilize these tools to identify, prioritize, and remediate risk, understanding the "why" behind the tooling workflow beyond simple API integrations. Strong technical and product communication skills: Ability to translate complex security concepts into clear documentation, user guides, and release notes tailored to both technical developers and business stakeholders. Full-time availability for the duration of the contract. You must be able to commit to full-time hourly coverage from October through the end of February, with no planned extended absences or vacations during the contract period (excluding recognized company holiday's). Pay Range Disclosure (For US openings only) Cobalt is committed to fair and equitable compensation practices. The hourly range for this role is $84 - $106. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities. Cobalt (the "Company") is an equal opportunity employer, and we want the best available persons for every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws and providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Cobalt is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

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Enterprise Account Director – EMEA
Full TimeFully RemoteDirector$250,000 - $250,000 / Year
restdentalmanufacturingprocurementforecastingsap+7

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers , including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders. In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions , the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours. Location: UK, remote Travel: Regular travel across EMEA required Reports to: Sr. Director of Sales, EMEA The Role MaintainX is expanding its enterprise presence across EMEA, and we're rapidly expanding our sales team focused on the UK & Ireland market, with the potential to expand your territory to the rest of Europe Middle East and Africa depending on experience This is a new-logo sales role for someone who knows how to build pipeline, create urgency with complex industrial buyers, and close multi-site enterprise deals. You'll work closely with our EMEA sales leadership to establish the regional motion, win early reference customers, and help shape how MaintainX goes to market across the region. This is not an account-management seat. We're looking for a senior hunter who is energized by building territory from the ground up, selling into operational environments, and turning unfamiliar accounts into long-term strategic customers. What You'll Do Own new-logo enterprise growth across a UK&I-led EMEA territory, closing complex, multi-site deals from first conversation through signature. Build and manage your own pipeline through targeted prospecting, executive outreach, partner signals, and coordinated campaigns with BDR and Marketing. Sell to operational and executive buyers — including COOs, VP Operations, Reliability, Engineering, and Maintenance leaders — using the language of uptime, OEE, MTTR, safety, and asset performance. Lead full-cycle enterprise sales motions, including discovery, business-case development, multi-threading, stakeholder alignment, procurement, negotiation, and close. Build territory plans that prioritize the right accounts, industries, and expansion opportunities across the region. Navigate 6–12+ stakeholder buying committees and maintain disciplined forecasting, pipeline hygiene, and mutual action plans. Bring market feedback back to Product, Marketing, and GTM leadership to help sharpen how MaintainX wins in EMEA. What We're Looking For 7+ years of enterprise B2B software closing experience, with a track record of owning full-cycle sales into large, complex organizations. Experience selling €250K–€1M+ ACV deals, ideally across multi-site or operationally complex environments. Proven hunter DNA: you have personally sourced, developed, and closed cold enterprise accounts rather than relying primarily on inbound demand or an established regional brand. Experience selling into manufacturing, industrials, energy, utilities, facilities, logistics, or other asset-intensive environments. Comfort building a territory from an early stage — whether in a new region, startup environment, new product category, or underdeveloped market. Strong executive presence with the ability to create credibility quickly with operational leaders and C-suite stakeholders. Multi-country EMEA sales experience, with an understanding of how buying processes, procurement, and decision-making differ across markets. High discipline around pipeline management, forecasting, account strategy, and deal execution. Bonus Points Experience in CMMS, EAM, APM, IoT, industrial SaaS, field operations, or maintenance/reliability software. Familiarity with platforms such as Maximo, SAP PM, Hexagon, IFS/Ultimo, or adjacent industrial software ecosystems. Experience at a Series C/D, pre-IPO, or high-growth SaaS company. Fluency in another European language, especially German, French, Dutch, or Spanish. Why MaintainX We're backed by $254M in total funding, including a $150M Series D in 2025, with a $2.5B valuation and investors including Bessemer Venture Partners and Bain Capital Ventures. We're recognized as the #1 EAM/CMMS platform on G2, a Forbes Cloud 100 company, and a Verdantix Green Quadrant CMMS leader. We're solving a real, urgent problem: industrial teams are still losing time to paper, spreadsheets, legacy systems, and reactive maintenance. MaintainX helps them improve reliability where it matters most — on the floor. You'll join at a meaningful inflection point: strong global traction, early EMEA expansion, and the opportunity to help define the enterprise motion in-region. We offer a competitive package, meaningful equity, and the chance to help build a category-defining company. What's in it for you: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. Take what you need PTO. A Work Culture where: You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated. Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build. Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk's benefits are described at benefits.autodesk.com . For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it. Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging . More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.

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Head of Market Research | AI-Native Research (Remote US/EU)
Full TimeFully RemoteDirector$25,000 - $25,000 / Year
restdentalmental healthinsuranceuser researchmarket research+3

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . About the Role Maze is launching a Market Research service that blends the scale and speed of our platform with expert led research services, creating an AI-native alternative to traditional market research agencies. As Head of Market Research , you'll be the founding research leader for this new line of business. Reporting to the CEO and partnering closely with the Head of GTM, Research Services, you'll define what great market research looks like for the next generation of insights organizations. You'll own the research vision, methodologies, service delivery, and quality bar while helping shape the future of research alongside Product, Engineering, and GTM. This is a rare opportunity to build a modern market research organization from the ground up. We're looking for someone with deep methodological expertise, a strong point of view on where the industry is headed, and the curiosity to rethink how research can evolve alongside new technologies and changing customer expectations. You'll thrive here if you're equal parts practitioner, builder, and innovator—someone who has spent years earning credibility in market research and is now excited to redefine what the next generation of research can become. What You'll Do Research Strategy & Service Design Define the long-term vision for Maze's Market Research service and establish what best-in-class research looks like in an AI-native world. Design and evolve our research methodologies across qualitative, quantitative, and mixed-method studies. Partner closely with the Head of GTM to shape service offerings, ensuring our commercial strategy is grounded in exceptional research quality. Evaluate emerging technologies and evolving research practices to continuously improve how research is designed, delivered, and synthesized. Build the Research Function Build and lead the Market Research organization, establishing the operating model, delivery processes, quality standards, and hiring strategy. Recruit, mentor, and develop a high-performing team of researchers as the business scales. Create repeatable systems that allow Maze to deliver exceptional research with greater speed, consistency, and efficiency than traditional agencies. Establish quality assurance frameworks while balancing methodological rigor with the agility our customers expect. Research Delivery & Customer Partnership Serve as the executive research lead on strategic customer engagements, ensuring every project delivers meaningful business outcomes. Guide study design, research approaches, analysis, and executive storytelling for our highest-impact customers. Partner with customers to understand complex business problems and translate them into actionable research strategies. Continuously improve our delivery model based on customer feedback and market evolution. Cross-Functional Leadership Partner closely with Product and Engineering to help shape the future of Maze's research capabilities and ensure our platform continues to meet the evolving needs of research teams. Collaborate with Sales, Marketing, and Customer Success to ensure our research expertise is reflected throughout the customer journey. Help establish Maze as a trusted authority in the market research industry through customer conversations, industry events, publications, and thought leadership. Act as the voice of the researcher internally, ensuring product and commercial decisions remain grounded in customer insight and research excellence. Who You Are Experience Significant experience leading market research teams, research consulting practices, or insights organizations. Deep expertise across qualitative and quantitative methodologies, research design, sampling, analysis, and insight generation. Experience building or scaling research organizations, practices, or service offerings. Strong executive presence with the ability to advise senior leaders and enterprise customers on research strategy. Experience partnering cross-functionally across commercial, product, and operational teams. Skills & Strengths Research visionary You have a clear perspective on where market research is heading and enjoy building new capabilities, services, and ways of working that help customers make better decisions. Future-focused You have a point of view on where market research is heading and are excited by how new technologies—including AI—can improve the way research is designed, delivered, and consumed. You're curious, adaptable, and eager to help shape what's next for the industry. Builder You thrive in zero-to-one environments. You're comfortable creating structure from ambiguity, building teams, and establishing entirely new ways of working. Methodology expert You're respected for your research expertise and know when to challenge conventional approaches. You balance methodological rigor with practical business outcomes. Executive partner You communicate complex research clearly, influence senior stakeholders, and build trusted relationships across customers, executives, and cross-functional teams. Bonus Experience modernizing research organizations through new technologies, automation, or innovative research practices. Experience launching a new research practice, consultancy, or service line. Public speaking, publishing, or thought leadership within the market research industry. Experience working across both agency and client-side research organizations. Experience partnering closely with Product and Engineering teams to build research technology. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

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Senior Site Reliability Engineer | SRE (Remote, EU/CET)
Full TimeFully RemoteSenior$25,000 - $25,000 / Year
typescriptreactnode.jsawsterraformdocker+18

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . Location: Remote , preference for Netherlands, United Kingdom, Ireland, Spain or Portugal. Key engineering and product teams are based in these locales. The Role We're hiring a Senior Site Reliability Engineer to join our Platform team and help us build secure, reliable, and scalable systems as Maze grows. This role sits at the intersection of cloud infrastructure, reliability, and security . You'll work across our platform to improve how we operate production systems, strengthen our security practices, and give engineers the tooling and infrastructure they need to ship quickly and confidently. We're looking for someone who enjoys working across boundaries, takes ownership, and brings a pragmatic approach to solving problems. You don't need to be an expert in every part of our stack, but you should be excited to learn, move quickly, and make an impact. As an SRE at Maze, you will: Build, operate, and evolve our cloud infrastructure with reliability, scalability, and security in mind Improve our observability practices and help engineers understand, debug, and operate systems in production Partner across engineering and security to strengthen our cloud security posture and operational practices Support security and compliance initiatives, including vulnerability management, security testing, and audit readiness Build tooling and automation that reduces manual work and improves the developer experience Bring an operational and security perspective to architecture and technical decisions Improve how we prepare for, respond to, and learn from production incidents Use modern AI-assisted and agentic workflows to build, debug, and operate systems more effectively We're looking for someone who: Has experience building and operating production systems in a modern cloud environment, ideally AWS Understands modern SRE and infrastructure practices, including infrastructure as code and containerized workloads Has experience with observability and knows what good monitoring, alerting, and production visibility look like Brings a security mindset, with experience or interest in cloud security, vulnerability management, application security, or related areas Has exposure to security and compliance frameworks such as SOC 2 or ISO 27001, or is interested in developing deeper expertise in this area Can automate repetitive work using code and is comfortable working with at least one programming language Is excited about AI-assisted development and actively uses modern AI tools in their work Thrives in a fast-moving environment where ownership, curiosity, and pragmatic decision-making matter The stack Cloud & infrastructure: AWS, Kubernetes, Terraform, Docker Observability: Datadog Security & compliance: Vanta, Socket CI/CD: GitHub Actions, Argo CD Data: PostgreSQL, Neo4j, Snowflake Application: TypeScript, Node.js, React You don't need experience with every technology in our stack. We care more about strong fundamentals, an ability to learn quickly, and excitement about helping us build reliable and secure systems as Maze scales. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

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Head of GTM, Research Services | AI-Native Research (Remote US/EU)
Full TimeFully RemoteSenior$25,000 - $25,000 / Year
gorestdentalmental healthinsuranceuser research+4

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . About the Role Maze is launching a Market Research service that blends the scale and speed of our platform with expert-led research services, creating an AI-native alternative to traditional market research agencies. As Head of GTM, Research Services , you'll be the founding commercial leader for this new line of business. This is a high-profile role that will work closely with Senior Leaders at Maze. Reporting to the COO and partnering closely with our Head of Market Research, the expert practitioner delivering the service, you'll own go-to-market strategy end to end. Key responsibilities include partnering with Product, Sales and Marketing to design, build and run our GTM motion, engaging new buyers and existing customers to initiate opportunities, managing deals through to close, and working with Marketing to build Maze's voice and presence in the market research industry. This is a rare opportunity to build a new business at an inflection point, helping define how AI reshapes the future of market research. You'll thrive here if you're a builder with deep market research roots—someone who has carried a number, knows the industry and its buyers personally, and believes AI is rewriting how research gets done. What You'll Do: GTM Strategy & Service Design Define and co-own the go-to-market strategy for Maze's Market Research service; positioning, packaging, pricing, and target segments. Partner with the Head of Market Research to shape the offering around what insights buyers actually need and what our AI-native approach makes possible. Establish the metrics, forecasts, and operating cadence for a new line of business, and iterate quickly on what the market tells you. Pipeline Generation & Sales Partnership Coordinate with our existing sales team to generate qualified pipeline Partner with Sales and Marketing to deliver enablement, playbooks, joint account planning, and outbound plays. Activate your own market research network to open doors with insights leaders and research buyers. Manage opportunities through the full sales cycle: scoping, proposals, pricing, negotiation, and close - bringing in the Head of Market Research as the practitioner voice. Marketing Partnership & Market Presence Partner with Marketing to build Maze's voice and presence in the market research category—content, events, communities, and thought leadership. Represent Maze at industry events and in the broader conversation about how AI is changing research. Turn early customer wins into stories, references, and repeatable demand. Building the Business Act as the connective tissue between Sales, Marketing, Research, and Product, surfacing what the market needs and feeding it back into the service and platform roadmap. Bring AI into your own daily workflow to do more with less—and model that for the team around you. As the service scales, help shape the team and playbook that will grow it. Who You Are: Experience Significant experience growing market research services, insights consulting, or research technology businesses, including ownership of commercial outcomes. A very strong network of market research buyers and practitioners you can activate from day one. Deep market research domain expertise: qual and quant methodologies, study design, and how insights organizations buy and operate. Ideally, some management and entrepreneurial experience—you've built a practice, launched an offering, or started something of your own. Skills & Strengths AI-pilled: You understand how AI can improve every step of the research process, and you already use it daily to do more with less. Builder: You thrive in zero-to-one environments—comfortable with ambiguity, quick to create structure, and energized by owning outcomes. Consultative seller: You sell expertise, not just software—confident scoping complex research engagements and navigating enterprise buying processes. Category evangelist: You have a point of view on where research is heading and can make buyers, analysts, and practitioners want to be part of it. Cross-functional operator: You work fluidly with sales, marketing, research, and product teams, and know how to get things done without formal authority. Bonus Experience launching a new service or product line inside a scaling company. Published thought leadership or public speaking on AI in market research. Experience selling both platform (SaaS) and services (agency) motions. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

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Senior Sales Engineer
Built Technologies
Built TechnologiesUSA (Fully Remote)39 days ago
Full TimeFully RemoteDirector$135,000 - $150,000 / Year
gomridentalconstruction managementquickbooksrisk management+7

Built's Mission: Connect and simplify doing business in real estate. Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry's most complex challenges. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com . About the Role Solutions Engineers (SEs) at Built are responsible for representing and delivering the most complex technical, financial, and workflow-driven aspects of Built's platform. The Solutions Engineer, OGC specializes in supporting owners and developers by translating sophisticated real estate development and construction finance workflows into scalable, software-driven solutions. This role blends deep technical aptitude, industry expertise, and consultative sales skills. As a trusted advisor, you will partner closely with Sales, Product & Engineering (P&E), and Client Success to ensure successful evaluations, implementations, and long-term customer success. What You'll Do Pre-Sales & Solution Design Own the technical evaluation phase of the sales cycle for owner and developer prospects, from discovery through solution validation Partner with Sales to deeply understand and redesign complex real estate development workflows—including pre-development, construction, draw management, and reporting—within Built's platform Conduct detailed discovery to assess: Current systems and tools (ERP, construction management, payments platforms) Stakeholder pain points, gaps, and success criteria Integration, reporting, and data requirements Design and deliver tailored, high-impact product demonstrations for executive, finance, and operational stakeholders Clearly articulate how Built's solutions: Improve operational efficiency and transparency Reduce financial risk and administrative burden Drive better outcomes for debt and equity stakeholders Build and present ROI-based financial models that quantify value and business impact Industry Expertise & Client Engagement Establish credibility as a real estate development and construction finance expert with a strong understanding of: Development and construction-phase financial controls Owner and developer reporting requirements Risk management and compliance considerations Build trusted relationships with prospective and existing clients, including C-suite and senior leadership stakeholders Post-Sales & Cross-Functional Collaboration Support Client Success during implementation and post–go-live by helping resolve complex workflow, reporting, or integration challenges Partner with Product & Engineering to: Assess configuration and integration requirements Share insights into recurring client pain points, emerging trends, and evolving owner/developer needs Influence enhancements to reporting, monitoring, and controls specific to OGC use cases Collaborate cross-functionally to ensure alignment across Sales, Product, and Client Success on: Go-to-market messaging Product positioning Demo strategy and execution Enablement & Thought Leadership Contribute subject matter expertise internally through: New hire onboarding and training Ongoing sales and solutions enablement Best-practice documentation and playbooks Represent Built externally by: Participating in national and regional industry conferences Serving as a proptech and owner/developer solutions expert Sharing industry insights, lessons learned, and customer success stories Support cross-promotion of Built's owner/developer solutions alongside construction lending offerings for banks and non-bank lenders What You'll Bring Core Skills & Experience Strong technical aptitude with the ability to quickly understand and explain complex systems and workflows Prior experience in sales engineering, pre-sales, or consultative SaaS roles (proptech experience preferred) Proven expertise as a demo professional, able to tailor presentations to diverse audiences and decision-makers Exceptional communication and presentation skills, capable of engaging both technical and non-technical stakeholders Domain & Platform Experience (Preferred) Experience with ERP platforms in real estate or construction environments, such as: Yardi Sage QuickBooks Online (QBO) MRI Familiarity with construction management platforms, including: Procore Sage Intacct / Construction Autodesk Construction Cloud Solid understanding of digital payments, draw processes, financial controls, and compliance requirements Experience working in or adjacent to proptech or construction technology ecosystems Built's salary range for this position is $135,000-$150,000 USD per year plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits. Travel Requirement: This role requires approximately 15-25% travel, as needed to support business priorities. Travel Requirement: Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs. Perks: The rare opportunity to radically disrupt a $1.5T industry Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance Robust compensation package, including equity in the form of stock options Learning Grant program to support ongoing professional development 401k with match and expedited vesting [US ONLY] Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We're committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law. Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email careers@getbuilt.com . Greenhouse Data Disclosure: When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built's behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. Built Privacy Policy By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP. If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to privacy@getbuilt.com . California residents: Please note that Built does not sell your personal data. For details on how your data is shared with our service providers, please see our Privacy Policy .

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Clinical Product Lead
Headway.co
Headway.coUSA (Fully Remote)39 days ago
Full TimeFully RemoteSenior$127,840 - $188,000 / Year
clinicaltriagedentalmental healthlcswconcrete+2

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway's mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the Role At Headway, we're building the future of behavioral health — and increasingly, that means shipping products that providers and patients rely on every day. We're hiring a Clinical Product Lead to own the clinical judgment behind how risk gets detected, escalated, and closed out across our platform, and to make sure every product surface we build is connected to the safety systems behind it. Headway already has real safety capability through risk detection, human triage, a 24/7 crisis partner, and more. However as our platform expands, particularly into AI tooling, so does our need for a single coherent system and point of ownership for patient safety across product surfaces. This role sits on our Clinical Product team, partnering daily with engineering, product, and clinical operations. You'll also carry the clinical safety bar for our AI surfaces. This is a first-of-its-kind role. You'll help define what "safe" means for a behavioral health platform operating at the scale of our network — and then build the products and systems that make it true rather than aspirational. You will: Own the clinical requirements for how patient risk is detected and mitigated through our platform surfaces including the patient portal, support chat and phone, clinical assessments, conversational intake, and more. Drive us toward one shared severity taxonomy and routing model. Serve as the Clinical Product Patient Safety partner for product features that carry the potential for risk disclosure. Define safety requirements and safeguards, integrate the product into existing escalations structures, and red-team the failure points. Stay with the feature after launch to review how the safeguards performed. Audit our product surfaces to identify patient safety gaps. Collaborate within the clinical team and with cross functional partners to close those gaps. Support us in holding the clinical safety and quality bar for our AI surfaces such as AI-generated clinical notes, treatment planning, and conversational tools. Write rubrics, label the gold-standard cases our models learn from, and audit model output against your own clinical assessment. Resolve risk-ownership questions and ensure that our policies and the platform clearly and accurately reflect that position. Communicate tradeoffs clearly to non-clinical stakeholders — including when speed, scale, or automation must be balanced against clinical rigor — and push back constructively when product or technical decisions conflict with sound clinical judgment. You will love this role if: You are an Independently Licensed Therapist (LPC, LCSW, PhD, or PsyD) with 3+ years of post-graduate clinical experience. You have worked inside a safety or quality system and feel extremely confident in risk assessment and safety planning, and crisis response. You are a systems thinker. You can look at a set of disconnected escalation paths and see the single model underneath. You thrive working quickly and cross-functionally with engineers, product partners, and operations teams. You're comfortable saying "what you're proposing carries some risk, and here's the clinical reason why," and you know how to make that feedback actionable for people who don't share your clinical training. You are a first-principles thinker who can break down fuzzy clinical concepts (therapeutic alliance, medical necessity, risk assessment, patient safety) into something concrete enough to label, evaluate, and ship against. You have a working understanding of how AI models are evaluated — concepts like precision, recall, and false positive rates don't intimidate you, and you can connect them to real clinical consequences (e.g., what it means for a model to miss a safety concern vs. over-flag one). You are flexible and energized by ambiguity. Headway's clinical AI roadmap will shift across the next year, and you're excited to flex across quality, safety, and product AI projects as our needs evolve. You are motivated by the opportunity to improve access to high-quality behavioral healthcare at scale. Compensation and Benefits: The expected base pay range for this position is $127,840 - $188,000, based on a variety of factors including qualifications, experience, and geographic location. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: Equity Compensation Medical, Dental, and Vision coverage HSA / FSA 401K Work-from-Home Stipend Therapy Reimbursement 16-week parental leave for eligible employees Carrot Fertility annual reimbursement and membership 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st Flexible PTO Employee Assistance Program (EAP) Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers . Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @ findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

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Director Demand Generation
MazeCanada, USA (Fully Remote)39 days ago
Full TimeFully RemoteDirector$25,000 - $25,000 / Year
restdentalmental healthforecastinginsuranceuser research+5

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . About the Role We're looking for a Director, Demand Generation to own the programs and pipeline that fuel Maze's growth. You'll be the connective tissue between strategy and execution, diagnosing where the funnel breaks, building campaigns that fix it, and working in lockstep with Sales and Business Operations to turn demand into revenue. This is a role for someone who genuinely cares about the product research space and the teams we serve, is informed by data, moves fast, and is always thinking about the next iteration. This is a senior individual contributor role with the opportunity to build and lead a team over time. What You'll Do: Own top-of-funnel demand generation with a clear focus on leads, MQLs, and pipeline creation, primarily for new business with a meaningful eye on expansion Develop and execute demand generation strategy by continuously identifying gaps in the funnel and proposing, testing, and deploying solutions Manage paid campaigns in collaboration with our agency partners across existing channels, while actively researching and piloting new ones, iterating based on what the data tells you Plan and execute field marketing programs including conferences and executive events designed to create pipeline and accelerate deals already in motion Build and maintain lead and MQL forecasting models so the team always has a reliable, data-backed view of where we stand and what levers to pull Recommend greenfield opportunities for us, including new channels, and piloting tests to validate performance Own campaign operations including lead flow, routing logic, and data integrity across our marketing ops stack, working closely with Sales and Business Operations What We're Looking For 5+ years of experience in demand generation at a B2B SaaS company Experience in the user or market research industry and empathy for our ICP — you understand who we're selling to, what they care about, and how to reach them in ways that resonate A track record of successfully driving leads, MQLs, and pipeline through a mix of paid programs, field marketing, and multi-channel campaigns The ability to own direction and outcomes for demand generation, balancing short-term execution with longer-term strategy Strong analytical instincts with a habit of using data as the basis for decisions, building forecasts with rigor, and translating funnel metrics into clear business narratives Experience managing paid campaigns through agency relationships and holding partners accountable to performance Hands-on familiarity with marketing automation and CRM tools, and a solid understanding of how data flows between them A bias for experimentation you approach demand gen with curiosity, iterate quickly, and know that not every test will work Collaborative by nature, with strong working relationships across Marketing, Sales, and Business Operations Comfortable navigating ambiguity, able to identify what's broken, structure a plan to fix it, and move without waiting for perfect information Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

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Inside Sales Representative (Customer Expansion)
Full TimeFully RemoteSenior$4,160 - $4,160 / Year
godentalforecastinginsurancecoachinginstagram+6

Redefine the future of customer experiences. One conversation at a time. At Nextiva , we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: While this role is open to remote candidates across Mexico, team members located within 80 kilometers of our Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) are expected to work onsite to support collaboration, speed, and execution. Drive Customer Growth. Deliver Better Outcomes. As an Inside Sales Representative (Customer Expansion), you'll drive revenue growth within Nextiva's existing small business customer base. This is a high-velocity sales role where you'll proactively reach out to customers, uncover opportunities, and deliver solutions by connecting customer challenges to the value of Nextiva's AI-Powered Platform. You'll support US-based customers, with customer interactions and day-to-day work conducted in English. You don't need a traditional sales background to succeed here. We're looking for people who have demonstrated success against revenue-related targets, whether in sales, account management, retention, collections, or another commercially focused customer role—and are ready to build their career in technology sales. How You'll Make an Impact Drive Expansion Revenue: Identify and close upsell and cross-sell opportunities within Nextiva's existing small business customer base. Create Opportunities: Proactively engage customers through outbound calls, email, SMS, and other channels rather than waiting for leads. Understand the Customer's Business: Engage small business customers across a variety of industries, ask effective questions, uncover business challenges, and connect their needs to the right Nextiva solutions. Position Nextiva's AI-Powered Solutions: Clearly articulate the value of Nextiva's platform, including AI-driven capabilities that improve customer experience and business outcomes Demonstrate Value: Deliver focused product demos and clearly explain how Nextiva's solutions can help customers achieve better business outcomes. Move Quickly: Manage multiple opportunities and maintain consistent follow-up to keep a high-velocity sales cycle moving. Own Your Pipeline: Manage opportunities from outreach through close while maintaining accurate pipeline, activity, and forecasting information in Salesforce. Continuously Improve: Apply coaching, performance insights, and AI-enabled tools to continuously improve your customer conversations, productivity, results, and product knowledge. What Success Looks Like You're motivated by growth—both in the results you deliver and the career you're building. You take ownership, follow through on commitments, and bring energy and resilience to a fast-paced sales environment. You're coachable, curious, and willing to keep learning. Successful team members: Consistently meet or exceed expansion revenue targets Are comfortable creating opportunities through proactive outbound outreach Represent Nextiva professionally in customer conversations, including video meetings. Build rapport quickly, and confidently move customer conversations toward an outcome Stay organized while managing multiple customer conversations and opportunities at once Bring consistency and discipline to follow-up, keeping opportunities moving Respond well to coaching and quickly put feedback into practice Stay resilient, learn from setbacks, and maintain momentum in a performance-driven environment Effectively incorporate AI tools into your workflows to improve speed, quality, customer experience, and outcomes. Experience matters, but mindset and execution matter more. This role is a strong fit for someone building or transitioning into a career in technology sales, where effort, consistency, and a growth mindset translate directly into success. What You'll Bring 2+ years' experience in a customer-facing role where you were directly accountable for revenue-related goals or targets, in a fast-paced environment A demonstrated track record of meeting or exceeding those goals Advanced English fluency, both spoken and written, with the ability to simplify complex and/or technical concepts Comfort with frequent outbound customer conversations and proactive outreach The ability to thrive in a high-velocity environment with short, fast sales cycles A professional, customer-ready presence and communication style. You'll regularly interact directly with customers by phone, email, and video Business curiosity and the ability to quickly understand different customers, industries, and business needs Strong organization, follow-through, and attention to detail Coachable, with demonstrated ability to apply feedback to improve performance Self-motivated and resourceful, you take ownership of your work and take initiative to solve problems Demonstrated curiosity about AI and technology; motivated to continuously learn, apply new tools, and build your sales and product knowledge Relevant experience can come from many backgrounds. Examples include roles with sales quotas, upsell or cross-sell goals, customer retention/save targets tied to revenue, collections or recovery targets, account growth, or other commercially focused performance goals. Nice to Have : Bachelor's degree in business or a related field Exposure to SaaS, UCaaS, CCaaS, telecommunications, or other technology products Familiarity with Salesforce or another CRM Experience supporting US-based customers in a B2B environment Exposure to AI tools (e.g., ChatGPT, Copilot) in a professional setting Compensation & Growth Competitive base salary + uncapped commission Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results : Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go. Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses. Health - Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage Insurance - Life Insurance (24 times your monthly salary) Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time Financial Security - Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA) Wellness ‍ - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! #LI-AL1 #LI-REMOTE Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram , Instagram MX , YouTube , LinkedIn , and the Nextiva Blog .

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