Find Your Dream Career

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Card Acquisition team is critical in bringing our exciting product vision to life. Like any other financial company, our first impression is essential in communicating trust and value to our customers and partners. We're a dynamic, innovative team that drives card acquisition and growth. We are passionate about creating seamless and engaging experiences that attract and convert users into loyal customers. Our team leverages the latest technologies and data-driven insights to optimize the onboarding funnel and drive meaningful impact. What You'll Do With the support of your team's tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team's artifacts by creating and monitoring metrics, escalating when needed, and supporting "keep the lights on" & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 1.5+ years of experience as a software engineer. You have experience shipping web apps using declarative UI frameworks like React or Vue You have experience shipping mobile apps using native or cross-platform languages like React Native You have experience designing, developing and launching APIs at scale using languages like Kotlin or Python. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor's degree in a related field. Base Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $133,000 - $183,000. This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Search has become the default way consumers discover where to shop, compare options, and decide what to buy across platforms like Google, TikTok, and even Klarna. As we build a new Ads business and evolve Marketplace into a best in class shopping experience, improving search is one of our highest leverage investments to create an experience users choose and merchants want to invest in. What You'll Do With the support of your team, you will work on tasks that contribute to the team's projects and goals. You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work. You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime. You will contribute to a sense of community on your team by engaging in growth and development activities. What We Look For You have previous work or internship experience working with Javascript/Typescript. You have previous work or internship experience designing, developing and launching backend systems at scale and are experienced using Python or Kotlin. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor's degree in a related field.   Base Pay Grade - J Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $101,000 - $151,000. This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Search has become the default way consumers discover where to shop, compare options, and decide what to buy across platforms like Google, TikTok, and even Klarna. As we build a new Ads business and evolve Marketplace into a best in class shopping experience, improving search is one of our highest leverage investments to create an experience users choose and merchants want to invest in. What You'll Do With the support of your team, you will work on tasks that contribute to the team's projects and goals. You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work. You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime. You will contribute to a sense of community on your team by engaging in growth and development activities. What We Look For You have previous work or internship experience working with Javascript/Typescript. You have previous work or internship experience designing, developing and launching backend systems at scale and are experienced using Python or Kotlin. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor's degree in a related field.   Base Pay Grade - J Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000 USA base pay range (all other U.S. states) per year: $115,000 - $165,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Sales Engineer, you'll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You'll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward. Staff Sales Engineers are part of the Merchant Engineering team and work closely with Affirm's Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale. What You'll Do Technical Expertise: Serve as the subject matter expert on Affirm's integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. Consistently demonstrate your technical expertise and knowledge of Affirm's product suite through developing and articulating compelling technical narratives that map Affirm's capabilities to merchant systems, increasing solution scope and long-term platform adoption. Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant's business and technical priorities. Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants.  Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations. Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm. Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency. Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes. Market Engagement: Develop pre-sales support material and documentation for new products and features. Demo Development: Build and present custom demos as required. What We Look For Passion and drive to change consumer checkouts & payments for the better BA/BS degree in business/technology, or equivalent technical account management experience 4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices 3+ years of current experience in the payments, fintech, or closely related industry Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions Solid understanding of financial infrastructure industry trends and emerging technologies Keen technical mind comfortable writing scripts in at least one programming language Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences Executive presence and strong relationship-building skills Passion for customer success and dedication to championing the customer voice Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.  Willingness to travel up to 30% of the time Base Pay Grade - J Equity Grade - -  CAN OTE pay range per year:  $136,350 - $203,850 Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Sales Engineer, you'll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You'll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward. Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm's Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale. What You'll Do Technical Expertise: Serve as the subject matter expert on Affirm's integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. Consistently demonstrate your technical expertise and knowledge of Affirm's product suite through developing and articulating compelling technical narratives that map Affirm's capabilities to merchant systems, increasing solution scope and long-term platform adoption. Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant's business and technical priorities. Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants.  Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations. Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm. Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency. Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes. Market Engagement: Develop pre-sales support material and documentation for new products and features. Demo Development: Build and present custom demos as required. What We Look For Passion and drive to change consumer checkouts & payments for the better BA/BS degree in business/technology, or equivalent technical account management experience 4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices 3+ years of current experience in the payments, fintech, or closely related industry Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions Solid understanding of financial infrastructure industry trends and emerging technologies Keen technical mind comfortable writing scripts in at least one programming language Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences Executive presence and strong relationship-building skills Passion for customer success and dedication to championing the customer voice Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.  Willingness to travel up to 30% of the time   Base Pay Grade - J Equity Grade - 5 USA Pacific OTE (CA, WA, NY, NJ, CT): $175,500 - $243,000   USA Sapphire OTE (all other U.S. states):   $155,250 - $222,750   Please note that visa sponsorship is not available for this position.   #LI-Remote     Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm's top-line growth through strategic partnerships, growth initiatives, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About the Role GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market.  As an individual contributor, the Lead owns the go-to-market operations for a specific product line or segment end to end. You're handed the objective and you decide how to execute: building the target lists, assigning appropriate account actions, segmenting customers by contractual and pricing eligibility, and tracking adoption. You turn high-level product and pricing inputs into a plan a rep can actually execute. What You'll Do Own go-to-market operations for field teams executing on strategic initiatives — segmenting potential customers and managing the legal and pricing operations. Turn inputs from cross-functional stakeholders like Product, Legal, Risk, and Pricing into an executable process. Manage Affirm's first-in-class AI contract dashboard for field teams to understand legal and pricing eligibility for product initiatives. Build and maintain the tools and playbooks the field needs for strategic initiatives, including contract renewal planning, pricing standardization, and new product GTM. Fluently navigate different perspectives on the same launch — the exec "why it matters," the customer value proposition, and the field-facing analysis. Sit close to the field, and turn what you hear into recommendations for cross-functional teams. Analyze performance data to find where a launch is stalling, and flag risks early. What We Look For 6+ years of experience in business operations, revenue or sales operations, ideally in FinTech, SaaS, or another high-growth environment. A track record of owning a go-to-market motion or customer-facing initiative end to end, rollout through adoption, within a defined scope. You've been handed vague "go make this work" instructions, then built a solution that resonated with stakeholders and customers. Experience working cross-functionally with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing. Comfort translating product and pricing strategy into practical, field-ready execution. Solid analytical instincts: you use adoption and performance data to decide what to do next, not just to report what happened. Clear, action-oriented writing and speaking. You do your best work in ambiguity and move fast without waiting to be told the approach. Familiarity with merchant, payments, or SaaS sales motions is a must-have. Experience using SQL to query, manipulate, and analyze data to support business insights and decision-making. Demonstrated experience leveraging AI tools to improve workflows, automate processes, and drive efficiency, with an understanding of how to apply and validate AI-generated outputs. Pay Grade - K Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year:  $117,000  -  $167,000 This posting is for an existing vacancy. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm's top-line growth through strategic partnerships, growth initiatives, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About the Role GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market.  As an individual contributor, the Lead owns the go-to-market operations for a specific product line or segment end to end. You're handed the objective and you decide how to execute: building the target lists, assigning appropriate account actions, segmenting customers by contractual and pricing eligibility, and tracking adoption. You turn high-level product and pricing inputs into a plan a rep can actually execute. What You'll Do Own go-to-market operations for field teams executing on strategic initiatives — segmenting potential customers and managing the legal and pricing operations. Turn inputs from cross-functional stakeholders like Product, Legal, Risk, and Pricing into an executable process. Manage Affirm's first-in-class AI contract dashboard for field teams to understand legal and pricing eligibility for product initiatives. Build and maintain the tools and playbooks the field needs for strategic initiatives, including contract renewal planning, pricing standardization, and new product GTM. Fluently navigate different perspectives on the same launch — the exec "why it matters," the customer value proposition, and the field-facing analysis. Sit close to the field, and turn what you hear into recommendations for cross-functional teams. Analyze performance data to find where a launch is stalling, and flag risks early. What We Look For 6+ years of experience in business operations, revenue or sales operations, ideally in FinTech, SaaS, or another high-growth environment. A track record of owning a go-to-market motion or customer-facing initiative end to end, rollout through adoption, within a defined scope. You've been handed vague "go make this work" instructions, then built a solution that resonated with stakeholders and customers. Experience working cross-functionally with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing. Comfort translating product and pricing strategy into practical, field-ready execution. Solid analytical instincts: you use adoption and performance data to decide what to do next, not just to report what happened. Clear, action-oriented writing and speaking. You do your best work in ambiguity and move fast without waiting to be told the approach. Familiarity with merchant, payments, or SaaS sales motions is a must-have. Experience using SQL to query, manipulate, and analyze data to support business insights and decision-making. Demonstrated experience leveraging AI tools to improve workflows, automate processes, and drive efficiency, with an understanding of how to apply and validate AI-generated outputs. Pay Grade - K Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $145,000 - $205,000 USA base pay range (all other U.S. states) per year: $128,000 - $188,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you're blocked.   We're here to give power to the patient.  For nearly 20 years, we've built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we're going further: building our infrastructure beyond Zocdoc's marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don't want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started.   Your Impact on Our Mission As the Director, Lifecycle Marketing, Provider Growth, you'll build the strategy, data foundation, and operating model for a new approach to provider lifecycle growth. Zocdoc is building the access infrastructure to make care bookable wherever patients search—connecting providers, insurance plans, scheduling systems, and practice workflows beyond the marketplace. For providers, that means more ways for patients to find and book them, with scheduling and practice tools designed to fit their operations. You'll build the lifecycle strategy that helps practices understand, adopt, and realize ongoing value from this expanding platform. Reporting to the VP, Provider Growth, you'll lead Lifecycle Marketing and support Product-Led Growth (PLG) in close partnership with Product, Data Science, and other growth teams, building a connected system that uses customer and product signals to understand what providers need and adapt experiences over time. This is a builder role: you'll set the direction, hire and develop the team, and work with partners to bring the system to life. You'll be an informed, hands-on partner to Data Science, Product, and Engineering—able to explore data, form strong hypotheses, and translate them into clear requirements for identity, decisioning, content, channels, and measurement. Together, you'll build experiences that help practices get value from an increasingly broad platform.   Your day-to-day is... Building the Lifecycle Marketing function from the ground up: defining its strategy, team design, hiring plan, roadmap, operating model, and priorities—and translating them into shipped capabilities and measurable outcomes, while supporting PLG in close partnership with Product and Data Science. Reimagining lifecycle as a continuously learning growth system, not a sequence of fixed programs, with experiences that adapt to provider context, needs, intent, product behavior, and readiness. Designing how provider identity, account context, product usage, behavioral signals, and business objectives come together to inform decisioning and the next best action; starting with actionable approaches and progressively introducing predictive or AI-enabled methods where they add value. Working directly with provider, account, product, and engagement data to build cohorts, investigate behavior, and diagnose drop-offs. You'll be able to self-serve meaningful analysis while partnering with Data Science on deeper analyses, models, instrumentation, and scalable data capabilities. Bringing the system to life across product surfaces, email, transactional communications, push, SMS, and human interactions with Sales and Customer Success—choosing the right channel and moment rather than simply increasing touch volume. Ensuring each experience helps providers discover, adopt, and realize value from Zocdoc's expanding platform, with commercial growth earned through successful adoption and customer outcomes. Establishing a measurement framework that connects provider experiences to activation, time to activation, product use, retention, revenue per provider, and incremental business impact—and using the findings to change what the system does. Partnering with Data Science, Product, Engineering, and Revenue Operations to improve the signals, instrumentation, experimentation, and reporting needed to make lifecycle experiences more relevant, adaptive, and measurable. Recruiting, leading, coaching, and developing a high-performing Lifecycle Marketing team; setting a high bar, clarifying ownership, and building the functional discipline to scale, while supporting PLG in close partnership with Product and Data Science. Prototyping and testing new approaches—including AI-enabled decisioning, personalization, and automation—then scaling what demonstrably improves provider and business outcomes.   You'll Enjoy This Role If You... Are energized by building a growth strategy, technical foundation, and team where the capabilities are still taking shape. Share the view that lifecycle is easy to describe and rare to execute well: it takes strong data foundations, product partnership, sound judgment, orchestration, and relentless measurement. Have a strong point of view on how to transform lifecycle beyond static segmentation, fixed journeys, and campaign calendars. Believe lifecycle is about helping customers make progress and realize value—not simply sending more messages or driving transactions. Love connecting customer needs, product behavior, and business outcomes into clear priorities and experiences. Can move comfortably between the big picture and the details: setting a multi-year direction, coaching a team, and unblocking this quarter's work. Enjoy working across Marketing, Product, Sales, Customer Success, Data Science, and Operations to create one connected provider experience. Are curious about how AI and automation can make growth experiences more adaptive and useful, while staying focused on customer value.   You'll Be Successful in This Role If You... Have significant experience in lifecycle, CRM, growth, product-led, or customer marketing, with a track record of building capabilities and leading teams. Are data-savvy and comfortable manipulating and analyzing provider, account, product, or behavioral data on your own. SQL experience is an advantage, not a prerequisite; strong analytical judgment and the ability to self-serve investigation are essential. Have built lifecycle or growth systems from the ground up, connecting customer data and decision logic to experiences, product adoption, retention, or revenue outcomes. Bring strong customer and audience judgment, and know how to turn qualitative insight and behavioral data into useful decisions, experiences, and next steps. Can move between strategy and implementation—working through data, systems, and operational details while partnering closely with Product, Sales, Customer Success, Analytics, or Data Science. Have experience recruiting, developing, and organizing a team to deliver a new capability, not only inheriting and optimizing an established function. Can define clear success measures, design tests, interpret results, and distinguish activity and attribution from evidence of business impact. Are comfortable building through ambiguity—making sound tradeoffs, creating structure, and adapting as the product portfolio, data, and customer needs evolve. Are an exceptional communicator and coach who can align senior stakeholders, give teams clarity, and help people grow. Have experience with B2B, SaaS, marketplace, or other multi-product business models; healthcare experience is a plus. Have explored or applied AI, automation, or decisioning tools to improve personalization, team effectiveness, or customer experiences.   Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited vacation 100% paid employee health benefit options, including medical, dental, and vision Commuter benefits 401(k) with employer-funded match Corporate wellness program with Wellhub Sabbatical leave for employees with 5+ years of service Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch every day, along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified   Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $190,000 — $250,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.  Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice  

About the role We're hiring a CRM Manager to join our Lifecycle & CRM Marketing team. You'll own the technical foundation behind how Chime engages members across email, push, in-app, and SMS. This is a hands-on, technical role. You'll lead principal-level projects that make our CRM programs scalable, reliable, and healthy, including the processes the team runs on, the health of every channel, and new tools and capabilities. You'll operate with a high degree of independence, lead through ambiguity, and know when to escalate, partnering closely with Lifecycle Marketing, Engineering, Data Engineering, Product, Data Science, Analytics, and Legal & Compliance. You'll also help define how Chime's CRM ecosystem evolves through data, AI, automation, and real-time personalization. In this role, you can expect to Own the strategy, roadmap, and day-to-day health of Chime's CRM platform and channel ecosystem, setting a clear technical direction tied to member experience and business outcomes. Lead principal projects to implement, integrate, and scale new tools and capabilities, from defining requirements and evaluating vendors through rollout, adoption, and measuring impact. Monitor and improve channel health across email, push, in-app, and SMS, including deliverability, sender reputation, opt-in and reachability rates, frequency and fatigue management, and preference and consent management. Design and improve the processes behind lifecycle execution, including campaign intake, build standards, QA, governance, and documentation, so the team can move faster with fewer errors. Partner with Engineering and Data Engineering on the data foundations of CRM: event and attribute design, data flows into the platform, APIs and webhooks, and real-time triggering. Build and refine complex, data-driven journeys and personalization logic (e.g., Liquid, Connected Content, dynamic segmentation) and set the bar for technical execution across the team. Use AI tools and automation as a core part of how you work, and help lead the team toward more automated, agent-assisted, and personalized member journeys. Own outcomes for your area, connecting platform and channel improvements to reach, engagement, operational efficiency, and downstream metrics such as retention, primacy, and LTV. To thrive in this role, you have 6–8+ years of experience in CRM, marketing operations, marketing technology, or lifecycle marketing, with a significant focus on the technical and operational side. Deep hands-on expertise with at least one enterprise CRM or marketing automation platform such as Braze, Iterable, or Salesforce Marketing Cloud, including advanced journey building, segmentation, and personalization. A track record of leading tool implementations, migrations, or major platform integrations end to end with cross-functional and technical partners. Strong knowledge of channel health and deliverability, including authentication, list hygiene, reachability, and consent management across email, push, and SMS. Working knowledge of data infrastructure such as SQL, event schemas, APIs, webhooks, and CDPs or reverse ETL tools (e.g., Segment, mParticle, Hightouch, Census), and comfort with analytics tools such as Hex, Looker, or Statsig. Experience designing and running operational processes like QA frameworks, governance models, and intake systems that scale across a team. Experience bringing AI and automation into your daily work, and a clear point of view on how CRM technology and lifecycle marketing are changing. The ability to turn technical complexity into clear recommendations, influence senior partners, operate independently, and recognize when escalation is appropriate. Deep member obsession and the judgment to balance member experience, compliance, and business needs. It's a plus if you have experience in fintech or another regulated industry; are comfortable with HTML/CSS and templating languages; have built monitoring or alerting for channel health; or have designed automation- or agent-driven journeys. #LI-AM1 #LI-Hybrid Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $150,000 — $208,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the  Chime Applicant Privacy Notice .

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Lucid is continuing to grow our brand—a post luxury automotive company centered on sustainability and the human experience. As we expand, we are  always looking to connect with passionate, customer focused talent  who are excited about shaping the future of electric mobility.   The Opportunity   Brand Ambassadors are the first point of engagement for guests visiting a Lucid Studio. They play a critical role in delivering an elevated customer experience, creating brand connection, and supporting daily studio operations.   This is a   part-time role   that requires flexibility, including the ability to work evenings and weekends .   Part Time Brand Ambassador can expect to work between 20-25 hours per week.      What You'll Do   Welcome guests, answer general inquiries, and schedule test drives   Capture high quality customer leads and interactions in CRM (Salesforce)   Conduct customer needs assessments (budget, preferences, timing)   Recommend suitable vehicles based on customer needs   Refer high potential leads to Sales Specialists   Ensure guests are directed to the appropriate next step in their journey   Build deep knowledge of the Lucid brand, vehicles, and services   Explain vehicle features, specifications, and pricing to stimulate consideration   Provide backend operational support (order paperwork, order/vehicle status clarity)   Support studio operations, including opening/closing checklists   Ensure test drive and showcase vehicles are clean, charged, and ready   Assist with facility needs (refreshments, maintenance requests)   Support day to day studio operations as needed   What You Bring   Exceptional interpersonal and communication skills   A passion for delivering outstanding customer experiences   Experience in a customer facing environment (retail, hospitality, food service, etc.)   Patience, professionalism, and adaptability in a dynamic retail setting   Interest in electric vehicles and enthusiasm for building the Lucid brand   Qualifications   Flexible availability including extended holiday mall hours, holidays and weekends   18 years old minimum   High School diploma/GED required    Prior experience with CRM tool such as Salesforce highly preferred    Authorized to work in the USA (visas sponsorship not available)   Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.    Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers   Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire   Ability to obtain appropriate state DMV licensing, where applicable   At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $23 — $23 USD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

  About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the role Owns full-stack features independently — from technical design through implementation, testing, and production monitoring — with light oversight. What you'll do • Design, build, and maintain features for the HRX Engineering (HR Experience) product surface • Write clean, well-tested, maintainable code across the stack • Participate in code review, sprint planning, and retros • Partner with product and design to translate requirements into technical solutions • Help monitor and improve the reliability, performance, and quality of shipped features • Participate in on-call rotation and lead incident response for owned systems • Provide technical guidance and code-review mentorship to less-tenured engineers What we're looking for • 8+ years of professional software engineering experience, including full-stack work • Demonstrated ability to design, build, and ship features spanning frontend, backend, and data layer with minimal oversight • Strong proficiency in at least one modern backend language/framework (e.g., Ruby on Rails, Node.js, Python/Django) and one modern frontend framework (e.g., React, TypeScript) • Solid understanding of relational databases — schema design, migrations, and query performance • Comfortable owning a project end-to-end: scoping, technical design, implementation, testing, deployment, and monitoring • Strong grounding in software engineering fundamentals: data structures, algorithms, automated testing, CI/CD • Experience partnering cross-functionally with product managers, designers, and other engineers • Clear written and verbal communication, including technical design docs Nice to have • Experience in HR tech, payroll, or fintech domains • Experience designing REST or GraphQL APIs • Exposure to accessibility (a11y) best practices Our cash compensation amount for this role is targeted at $197,000–$247,000 for New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.   At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to  Gusto's Applicant Privacy Notice .

  About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: Gusto's looking to bring on several Staff Product Designers across our Money and HR Experience product organizations. These teams sit on some of the highest-stakes, most AI-native surfaces at Gusto, where small businesses make financial and people decisions that carry real impact, and where getting the experience right is what builds durable trust. That's exactly why judgment, taste, and craft matter here. As a Staff Product Designer, you'll own experiences end to end within a specific domain, turning ambiguity into clear, trustworthy products and helping define patterns that don't yet exist at Gusto. You'll be deeply embedded in the product quartet, driving design decisions in partnership with Product Managers and Engineers, and demonstrating high craft and storytelling every step of the way. This is one job posting for five open roles in Gusto Money, Banking, and HR Experiences product orgs. You'll be matched to the opportunity that best fits your strengths and interests. Here are the teams currently hiring: Consumer Banking: Consumer Banking builds financial products for the millions of employees paid through Gusto, anchored to Gusto Wallet — spend accounts, savings goals, paycheck splitting, and on-demand access to earned wages. Because Gusto runs payroll, the team sits at the source of income itself, helping workers smooth cash flow between paychecks, save automatically, and avoid predatory alternatives like payday lenders and overdraft fees. One of the fastest-growing engines in Gusto Banking, it moves at a startup pace while incubating 0→1 foundational technology in a regulated space where trust, reliability, and craft are everything. Gusto Money: MoneyOS is the team within Gusto Money focused on helping small businesses better understand, manage, and improve their financial position. This is an especially exciting moment for the team. The space is still taking shape, which means there's real room to define the product, the patterns, and the customer expectations. MoneyOS works at the intersection of product strategy, financial systems, customer trust, and emerging AI-native ways of building—making it a strong fit for a designer who wants to have outsized influence on both what we build and how we build it. HR Experiences (HRX): HRX helps small businesses get expert HR help right inside the product — a customer simply says what they need, and Gusto takes the action, answers the question, or brings in a human expert when the stakes are high. You'll design AI-native experiences across a two-sided service — the everyday self-serve moments, the AI that guides and does the work, and the human HR experts who step in when it matters most — so it all feels like one Gusto, in a domain where judgment and trust matter enormously. Retirement: The Retirement team is helping shape a product that recently joined Gusto, with plenty of room for design to influence how the two experiences come together. Small businesses often avoid offering 401(k) plans because they seem complex, burdensome, and costly. This team designs intuitive, end-to-end experiences that help employers choose, manage, and track the right 401(k) plan for their business, while supporting financial wellness and smarter savings strategies for their employees. By evolving out-dated forms of 401(k) planning, this team seeks to make retirement benefits approachable and meaningful.    Here's what you'll do day-to-day: Own design end to end in your domain — from framing ambiguous problems to shipping high-craft, accessible experiences that hide the underlying complexity from customers. Shape goals, priorities, and roadmap in partnership with your PM and engineering lead, balancing customer trust, business value, and technical realities. Translate ambiguous, often 0→1 strategy into clear scopes, flows, and interaction patterns — including patterns that don't yet exist at Gusto. Design the experience of AI thoughtfully — representing uncertainty, surfacing errors gracefully, preserving customer agency, and knowing when a human should step in. Ground your decisions in customer insight, leading or partnering on research, competitive audits, and hypothesis-driven exploration in high-stakes, sometimes compliance-sensitive domains. Raise the craft and systems bar, evolving Gusto's design system where existing patterns fall short. Work in fast cycles and use AI tools in your own practice — set a clear target, prototype and ship real things to customers, and let what you learn sharpen the direction. Here's what we're looking for: 6+ years of product design experience owning and shipping end-to-end work, ideally in B2B SaaS, fintech, or another high-trust domain, with strong craft across web. Experience designing AI-enabled or conversational experiences shipped to real users, and you can speak concretely to how you handled uncertainty, errors, and human override. Comfort with ambiguity and 0→1, you frame the problem, scope the work, and move forward without waiting for perfect information. Strong systems thinking, you use and contribute to a design system and know when to evolve it. Judgment to evaluate and direct AI outputs, when to use them, when to override them, and how to raise the bar, especially where the cost of being wrong is high. Strong collaboration and communication across design, product, engineering, and data. Bonus points Experience in a high-stakes or regulated domain, fintech, financial services, HR, compliance, legal, or healthcare. Hands-on experience designing AI-driven or agentic product experiences, shaping how an AI or agent behaves, communicates, and hands off to a human. Service-design fluency across two-sided or multi-stakeholder products: real journey mapping and blueprinting with operational handoffs, not workshop exercises. Helped lead a team's shift to AI-native workflows, and can speak to what changed about the work itself, not just the tools. Background contributing to AI governance, evaluation practices, or AI experience design patterns. Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver, and $177,000/yr to $222,000/yr in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to  Gusto's Applicant Privacy Notice .