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Engineering Manager, Salesforce
BrexNew York, NY, San Francisco, CA, São Paulo, Seattle, WA, Vancouver (Hybrid)2 days ago
InternshipHybridLead$240,000 - $300,000 / Year
javascriptci/cdagilescrumunit testingarchitecture+4

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It's an environment where engineering is a craft, and builders become leaders. What you'll do As a Salesforce Lead, you will be responsible for designing, testing, implementing, and supporting the Salesforce PaaS/Saas at Brex. You will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes including: Sales, Marketing, Customer Experience, Customer Account Management, IT and core business processes. We're searching for someone with a record of success aligning business processes with Salesforce best practices, translating business requirements into technical specifications, and implementing the solutions.  Where you'll work This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Work collaboratively with functional business units and help translate business requirements into logical technical designs; defining technical solutions in Salesforce.com to support business work processes and bring the design to life through declarative or programmatic solutions Participate in cross-functional teams that address strategic business issues across departments (Marketing, Sales, Operations, Support, and others as needed) aligning business processes with Salesforce best practices Coordinate the evaluation, scope and completion of new development requests Use advanced declarative and programmatic tools to design, build, test, deploy, and support Salesforce solutions  Coding and development according to current industry standards and best practices Manage change management and deployment process for Salesforce code base Conduct code reviews for ongoing projects to ensure high code quality and design patterns are followed Requirements 7+ years of progressive experience in Salesforce development with Salesforce implementations in a complex B2B environment Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong interpersonal and relationship-building skills with the ability to work with key stakeholders across the organization; manage laterally and upward Ability to communicate effectively with diverse people and individuals at various levels within the organization Familiarity with advanced Apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations and effective unit testing Experience with Salesforce APIs to integrate Salesforce with other tools and third-party applications Expertise using key Salesforce core programming languages (Apex, Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs) Experience with CI/CD and deployment techniques in Salesforce English proficiency/fluency, both written and speaking (note: interviews will be conducted in English) Bonus points Salesforce certifications (Platform Developer I, Platform Developer II, Architect) Experience building Slack applications and integrating with Slack Experience working in a SCRUM or Agile methodology  Previous non-Salesforce software engineering experience University or College Degree in Computer Science, Software Engineering or related experience Front-end development experience with HTML, CSS, and the Lightning Design System Experience as a Salesforce Administrator or Business Analyst Compensation The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

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Engineering Manager, Salesforce
BrexNew York, NY, San Francisco, CA, São Paulo, Seattle, WA, Vancouver (Hybrid)2 days ago
InternshipHybridLead$240,000 - $300,000 / Year
javascriptci/cdagilescrumunit testingarchitecture+4

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It's an environment where engineering is a craft, and builders become leaders. What you'll do As a Salesforce Lead, you will be responsible for designing, testing, implementing, and supporting the Salesforce PaaS/Saas at Brex. You will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes including: Sales, Marketing, Customer Experience, Customer Account Management, IT and core business processes. We're searching for someone with a record of success aligning business processes with Salesforce best practices, translating business requirements into technical specifications, and implementing the solutions.  Where you'll work This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Work collaboratively with functional business units and help translate business requirements into logical technical designs; defining technical solutions in Salesforce.com to support business work processes and bring the design to life through declarative or programmatic solutions Participate in cross-functional teams that address strategic business issues across departments (Marketing, Sales, Operations, Support, and others as needed) aligning business processes with Salesforce best practices Coordinate the evaluation, scope and completion of new development requests Use advanced declarative and programmatic tools to design, build, test, deploy, and support Salesforce solutions  Coding and development according to current industry standards and best practices Manage change management and deployment process for Salesforce code base Conduct code reviews for ongoing projects to ensure high code quality and design patterns are followed Requirements 7+ years of progressive experience in Salesforce development with Salesforce implementations in a complex B2B environment Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong interpersonal and relationship-building skills with the ability to work with key stakeholders across the organization; manage laterally and upward Ability to communicate effectively with diverse people and individuals at various levels within the organization Familiarity with advanced Apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations and effective unit testing Experience with Salesforce APIs to integrate Salesforce with other tools and third-party applications Expertise using key Salesforce core programming languages (Apex, Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs) Experience with CI/CD and deployment techniques in Salesforce English proficiency/fluency, both written and speaking (note: interviews will be conducted in English) Bonus points Salesforce certifications (Platform Developer I, Platform Developer II, Architect) Experience building Slack applications and integrating with Slack Experience working in a SCRUM or Agile methodology  Previous non-Salesforce software engineering experience University or College Degree in Computer Science, Software Engineering or related experience Front-end development experience with HTML, CSS, and the Lightning Design System Experience as a Salesforce Administrator or Business Analyst Compensation The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

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Engineering Manager, Salesforce
BrexNew York, NY, San Francisco, CA, São Paulo, Seattle, WA, Vancouver (Hybrid)2 days ago
InternshipHybridLead$240,000 - $300,000 / Year
javascriptci/cdagilescrumunit testingarchitecture+4

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It's an environment where engineering is a craft, and builders become leaders. What you'll do As a Salesforce Lead, you will be responsible for designing, testing, implementing, and supporting the Salesforce PaaS/Saas at Brex. You will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes including: Sales, Marketing, Customer Experience, Customer Account Management, IT and core business processes. We're searching for someone with a record of success aligning business processes with Salesforce best practices, translating business requirements into technical specifications, and implementing the solutions.  Where you'll work This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Work collaboratively with functional business units and help translate business requirements into logical technical designs; defining technical solutions in Salesforce.com to support business work processes and bring the design to life through declarative or programmatic solutions Participate in cross-functional teams that address strategic business issues across departments (Marketing, Sales, Operations, Support, and others as needed) aligning business processes with Salesforce best practices Coordinate the evaluation, scope and completion of new development requests Use advanced declarative and programmatic tools to design, build, test, deploy, and support Salesforce solutions  Coding and development according to current industry standards and best practices Manage change management and deployment process for Salesforce code base Conduct code reviews for ongoing projects to ensure high code quality and design patterns are followed Requirements 7+ years of progressive experience in Salesforce development with Salesforce implementations in a complex B2B environment Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong interpersonal and relationship-building skills with the ability to work with key stakeholders across the organization; manage laterally and upward Ability to communicate effectively with diverse people and individuals at various levels within the organization Familiarity with advanced Apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations and effective unit testing Experience with Salesforce APIs to integrate Salesforce with other tools and third-party applications Expertise using key Salesforce core programming languages (Apex, Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs) Experience with CI/CD and deployment techniques in Salesforce English proficiency/fluency, both written and speaking (note: interviews will be conducted in English) Bonus points Salesforce certifications (Platform Developer I, Platform Developer II, Architect) Experience building Slack applications and integrating with Slack Experience working in a SCRUM or Agile methodology  Previous non-Salesforce software engineering experience University or College Degree in Computer Science, Software Engineering or related experience Front-end development experience with HTML, CSS, and the Lightning Design System Experience as a Salesforce Administrator or Business Analyst Compensation The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

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Senior Manager, Event Operations
Full TimeHybridSenior
awsazuregoogle cloudmongodbtableaujira+5

The Sr. Manager, Event Operations, leads the operating model behind MongoDB's global Strategic Events portfolio. Reporting to the Director of Global Strategic Events, this leader owns the processes, platforms, planning cadence, and measurement framework that turn portfolio strategy into consistent, high-quality execution at scale, and leads the team that runs them. This role is for an event operations leader who has run events hands-on and is ready to design how a global events function operates: how work is prioritized and resourced, how technology and AI are applied, and how event impact is measured and reported to senior leadership. You will build the operating model that allows Strategic Events to grow its reach and impact without a proportional increase in resources. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You'll Do Lead and develop the Strategic Events Operations team. Set priorities, define roles and performance standards, coach and develop team members, and hold a consistent bar for quality and execution across every program in the portfolio Design and own the event operating model. Define the intake, workflows, governance, service levels by event tier, and operating rhythms that the Strategic Events team and its partners run on. Build the playbooks and standards that make execution repeatable across regions and event types Translate strategy into execution. Partner with the Director of Global Strategic Events to turn portfolio strategy into team standards, event execution plans, and resourcing models Own the events technology and data ecosystem. Be accountable for the project management tools (e.g., Wrike, JIRA), event and registration platforms (e.g., Cvent, Luma), and reporting systems the team relies on. Decide what to standardize, integrate, automate, or retire Build and govern agentic workflows in production. Identify where AI agents and automation can take on work across planning, registration, reporting, and stakeholder communications, and design, deploy, and maintain those workflows at scale. Define where agents can act autonomously and where human review or approval is required, measure their impact on speed, quality, and team capacity, and lead the team in operating and evolving them Plan capacity and manage the global events calendar. Run capacity planning, balance workload against company priorities, and surface resourcing risk early so it never becomes a delivery problem Drive measurement and reporting. Partner with Marketing Ops to define the metrics, lead-flow tracking, and post-event reporting used across first- and third-party events, and synthesize results into clear recommendations for senior stakeholders Act as the operations partner to Sales, Marketing, and Partner teams. Work through competing priorities, budget trade-offs, and process gaps directly, and keep stakeholders aligned on how Strategic Events works and what to expect Continuously improve how the work gets done. Redesign roles, consolidate tools, and rebuild processes so the team can take on more with the resources in place. Make the call and see it through to implementation Qualifications 8+ years in event operations, event marketing, or marketing operations, ideally in B2B SaaS or enterprise technology, with progressive scope and strategic impact Experience leading and developing people in an events, marketing, or program operations environment, including setting priorities, coaching, and raising the standard of work A track record of designing operating models, processes, or playbooks for an events or marketing organization that were adopted across teams and sustained over time Deep expertise with event and registration platforms, project management software, and AI tooling Hands-on experience applying AI and automation to operational workflows, and leading a team to make them part of everyday work Strong analytical skills and fluency with data tools such as Tableau and Salesforce, with the ability to turn event and pipeline data into recommendations for senior stakeholders Proven ability to influence and align stakeholders across functions, seniority levels, and time zones without relying on constant escalation Excellent written and verbal communication, with strong meeting management and follow-through PMP or CPM a plus About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273544074

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Services Sales Manager, Professional Services, Sydney
InternshipOn-siteMid
gocloudflarecajournalismcrmsales+1

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Sydney, Australia The Services Sales Manager (SSM) is a dynamic sales professional, passionate about technology evangelism and developing custom services solutions to drive business growth. This role owns sizing the service component of a Cloudflare opportunity. The SSM takes the technical solution and the customer requirements to deliver a Professional Services commercial proposition presenting customers with a clear line of sight from the solution to measurable business value, and giving sales teams the technical credibility to close. A core objective of the SSM is to grow the Cloudflare professional services business. This involves direct engagement with customers to define the specific service requirements needed to maximize the value of their technology investment and achieve their desired technical and business outcomes. The SSM works in a fast-paced environment and is instrumental in enabling Cloudflare customers to securely achieve their goals. This is accomplished by creating and proposing  a comprehensive services wrapper tailored to meet each customer's unique needs. The SSM maintains close working relationships across the organisation, partnering directly with the Account Teams, Specialist Sales, as well as establishing strong connections with Delivery teams, Global Delivery Practices, and other subject matter experts within Cloudflare Professional Services. The successful candidate will recommend the appropriate blend of Cloudflare services to assist customers in planning and executing large-scale transformations, ensuring they leverage maximum value from the portfolio. Your Impact Collaborate with sales teams to clearly define Cloudflare's differentiated approach to Go-to-Market (GTM) services. Showcase our delivery capabilities, IP, and expertise through compelling success stories that demonstrate how we solve customer needs. Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios Collaborating with Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and outcome based services. Collaborating with the Sales team to drive business growth for Cloudflare Services in your aligned territory. Your Experience  Proven track record in service sales preferably with delivery experience, working within an IT or Cyber Security services organization Self–motivated and detail–oriented Strong written, verbal and presentation skills Demonstrated experience in discovery/scope definition workshops with cross–functional internal and customer resources to prepare current state/future state roadmaps and services proposals. Experience of working across multiple regions. Cybersecurity experience preferred. Experience and familiarity with using SFDC or similar CRM tools Cloudflare Platform experience will be an extra asset The Team Our sales team members work hand-in-hand with large organisations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Cloudflare that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development.  As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Senior Commercial Account Executive (San Francisco)
CloudflareSan Francisco, United States (Hybrid)2 days ago
ContractHybridExecutive$244,000 - $336,000 / Year
cloudflaretableaudentalmental healthcainsurance+7

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: San Francisco About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role Senior AEs are positioned to drive in-depth product discussions while communicating and demonstrating value quickly to customers.  This role within this segment focuses on both the acquisition of prospective Commercial accounts, as well as the expansion of existing customer accounts.  The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.   Key Responsibilities Develop, execute, and maintain your territory plan to exceed quarterly sales targets and annual quota assignment. Be an expert in three unique sales motions; new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Build a robust sales pipeline utilizing the four sourcing funnels: AE led outbound, BDR, Channel, and Marketing Inbound. Develop and strategically leverage a deep technical understanding of the problems Cloudflare solves in order to drive a consultative sales motion. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.  Accurately forecast, build commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.  Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 5+ years sales experience selling B2B SaaS  Strong B2B discovery skills Candidates have a point of view of industry trends and able to customize a client centric why change narrative Track record of beating annual targets of $1M+ and successfully managing complex six figure deals Experienced in multithreading into the C-suite and across an organization to manage a complex sales cycle Self-motivated; entrepreneurial spirit Bachelor's degree required  Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Ability to travel up to 25% of the time. Compensation Compensation may be adjusted depending on level and work location. For Bay Area-based hires: Estimated annual salary of $244,000 - $336,000 This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Senior Account Executive, Digital Native
ContractHybridSenior
gocloudflaredevopsarchitecturecajournalism+3

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Tokyo, Japan About the Department At Cloudflare, our Go-To-Market team—comprising Account Executives, Business Development Representatives, Customer Engineers—collaborates seamlessly to empower organizations to modernize their digital infrastructure and build faster, safer Internet experiences. Our Sales organization plays a pivotal role in delivering impactful, technology-driven solutions to overcome complex business challenges, directly driving the sustainable revenue growth that fuels Cloudflare's global mission. About The Role You will be responsible for driving new business with fast-growing, cloud-native, VC-backed technology companies across Japan , working closely with founders and senior technical leaders. This is an Outbound, High Touch sales role requiring strong discipline, resilience, and commercial focus. You will own the full sales cycle - from account selection and prospecting through discovery, solution design, proposal, negotiation, and close. We are seeking someone who combines strong sales execution with technical credibility, and who is comfortable engaging across Engineering, DevOps, Security, Network, IT, and Infrastructure teams.   Key Responsibilities: Strategic Territory Planning: Formulate and execute tailored sales strategies to systematically maximize market penetration in Japan. Build and manage a portfolio of high-potential Digital Native - Emerging accounts focused on Application Security, Performance & Dev Platform Revenue Generation: Consistently achieve and exceed quarterly revenue targets by closing high-value, complex solutions. Value Proposition & Offerings: Clearly articulate Cloudflare's unique value, connecting our Cloud/Security platform directly to client business outcomes. Pipeline & Deal Management: Build and maintain a healthy, predictable sales pipeline from lead qualification to contract negotiation and closure. Ecosystem Co-Selling: Identify, enable, and collaborate with strategic partners to scale sales reach and accelerate solution adoption. Client Advocacy: Foster strong, long-term relationships with key customer accounts to drive ongoing retention and customer satisfaction. Field Travel: Travel within Japan as required (up to ~60% dependent on business needs).   Key Qualifications & Experience Proven Sales Record: 10+ years of successful Field / Direct Sales experience in the IT, Cloud, or Cyber Security industry. Domain Expertise: Demonstrated success selling Network Infrastructure, SaaS, Enterprise Security, or Cloud Architecture (IaaS/PaaS) directly to enterprise clients. Lead Ownership: Proven ability to manage the complete sales lifecycle as a lead account owner and relationship orchestrator. Language Proficiency: Fluent in Japanese (Native level) and Working proficiency in English (both written and verbal). Technical Aptitude: Core understanding of networking fundamentals, web infrastructure, and internet security. A technical background (Computer Science, Engineering, or MIS) is a strong plus. Executive Presence: Outstanding presentation, negotiation, and interpersonal communication skills with a consultative mindset. Education: Bachelor's degree or equivalent practical experience. Terms & Working Conditions Term of Employment: Permanent / Indefinite-term (正社員) Probationary Period: 6 months Location: Tokyo Office (Hybrid Work Model) Standard Working Hours: 9:00 AM – 6:00 PM (1-hour lunch break included) What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Program Lead Strategic CDN Accounts GTM
CloudflareAustin, TX, New York, NY, San Francisco, CA (Hybrid)3 days ago
InternshipHybridLead$2,000 - $2,000 / Year
gocloudflaredentalmental healthcainsurance+6

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in.   Program Lead, Strategic CDN Accounts GTM   Available Locations Austin, US New York, US San Francisco, US   About the Role Cloudflare is looking for a Program Lead, Strategic CDN Accounts to help shape and execute account strategies for high-priority customers in the content delivery and application performance market. This person will partner with account teams and leaders across Cloudflare to identify growth opportunities, coordinate executive engagement, and turn strategic account plans into measurable action. The Strategic CDN Accounts function brings together customer insight, market intelligence, product expertise, and cross-functional execution to deepen Cloudflare's relationships with priority customers. The team helps account teams understand customer priorities, build differentiated points of view, align the right internal resources, and create momentum across complex, multi-stakeholder opportunities. We're looking for someone with a strong background in strategic account planning, go-to-market strategy, business operations, revenue operations, consulting, or strategic programs. This is an ideal opportunity for someone who enjoys ambiguous, high-impact work; can move from insight to execution; and is comfortable aligning senior stakeholders without direct authority.   Responsibilities Build strategic account plans: Partner with account teams and CDN leadership to develop and maintain clear, actionable plans for priority accounts. Map customer priorities, business initiatives, technical environments, stakeholders, decision processes, competitive dynamics, whitespace, risks, and next steps. Identify and prioritize account opportunities: Use customer, industry, product, usage, and market intelligence to identify expansion opportunities and areas where Cloudflare can create differentiated value. Help teams prioritize accounts, buying centers, use cases, and actions based on potential impact and likelihood of progress. Orchestrate account execution: Create the operating rhythm for strategic accounts, including account reviews, action plans, executive alignment, stakeholder mapping, opportunity tracking, decision logs, and follow-through. Keep account teams focused on the few actions most likely to advance the customer relationship or opportunity. Develop customer-specific points of view: Translate customer business priorities and market developments into relevant Cloudflare narratives. Partner with Sales, Solutions Engineering, Product, Marketing, Customer Success, and technical teams to develop account-specific messaging, proof points, discovery guidance, executive conversation plans, and engagement strategies. Coordinate executive and cross-functional engagement: Act as connective tissue across account teams and internal stakeholders. Align the right leaders and subject-matter experts around customer priorities, meeting objectives, sequencing, ownership, dependencies, and follow-up. Bring competitive and market insight to account strategy: Synthesize customer feedback, industry trends, competitive intelligence, and incumbent-technology insights into practical recommendations. Help account teams anticipate objections, sharpen differentiation, and identify opportunities to change the customer's view of its current approach. Build repeatable strategic-account programs: Identify patterns across priority accounts and turn successful approaches into repeatable plays, planning tools, enablement, and operating mechanisms. Establish feedback loops and metrics to understand what is working and where the account motion should evolve. Communicate with clarity: Prepare concise account reviews, leadership readouts, decision documents, executive briefings, stakeholder updates, and action trackers that make complex account situations easy to understand and act on.   Examples of Projects This Person May Own Build a multi-quarter strategic account plan for a priority CDN customer, including stakeholder mapping, whitespace analysis, customer priorities, competitive context, and an action plan. Establish a planning and review rhythm for a portfolio of strategic accounts, with clear owners, milestones, decisions, risks, and measures of progress. Partner with account teams to develop a customer-specific point of view and executive engagement plan around modernization, performance, reliability, security, or infrastructure priorities. Coordinate a cross-functional account strategy spanning Sales, Solutions Engineering, Product, Marketing, Customer Success, and executive stakeholders. Translate customer and competitive research into differentiated messaging, discovery questions, objection handling, proof points, and meeting preparation. Identify common patterns across priority accounts and create a repeatable account-based growth play or field enablement package. Prepare leadership for strategic customer meetings by clarifying objectives, stakeholder dynamics, value hypotheses, risks, and required follow-through. Track account-level progress and convert field feedback into recommendations for product, marketing, enablement, and GTM leadership.   Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don't need to tick every box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. 6+ years of experience in strategic account planning, GTM strategy, business operations, revenue operations, strategic programs, consulting, product strategy, or a similar cross-functional role. Experience developing and executing account plans for complex enterprise customers or strategic opportunities. Experience turning customer, market, or competitive insight into commercial strategy and field execution. Experience driving complex initiatives across Sales, Product, Marketing, Enablement, Solutions Engineering, Customer Success, and executive stakeholders. Strong judgment and the ability to simplify ambiguous account situations into a practical plan. Excellent written and verbal communication skills, including the ability to create customer-specific narratives, executive readouts, account plans, operating plans, and field guidance. Strong program management skills, including ownership of timelines, workstreams, dependencies, risks, decisions, metrics, and follow-through. Business acumen and comfort using data to prioritize accounts, stakeholders, opportunities, investments, and tradeoffs. Experience with enterprise technology, networking, content delivery, application performance, cloud infrastructure, or related categories is helpful. Familiarity with account-based GTM, strategic selling, executive engagement, competitive analysis, or market segmentation is helpful. High ownership and a strong bias for action. You should be comfortable pushing work forward without perfect information and aligning teams without direct authority. Curiosity about how Internet infrastructure is built, bought, operated, and modernized.   What Success Looks Like Priority accounts have clear, current, evidence-based plans with defined customer outcomes, stakeholders, opportunities, actions, owners, and next steps. Account teams are aligned on where to focus, who to engage, what Cloudflare can uniquely offer, and how to advance each priority opportunity. Strategic customer meetings and executive engagements are well prepared, purposeful, and followed by clear action. Customer, market, and competitive insight reaches the teams making account, product, investment, and GTM decisions. Cross-functional partners understand their role in each strategic account and follow through on commitments. Common patterns across strategic accounts become repeatable plays, enablement, and operating rhythms. Leadership has a trusted partner who can turn account-level insight and priorities into coordinated execution and measurable progress.   Compensation Compensation may be adjusted depending on work location. Bay Area-based hires: Estimated annual salary of $161,000 – $221,000. NYC-based hires: Estimated annual salary of $153,000 – $210,000. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and more fun. The benefits described below apply to employees in the United States; benefits may vary for employees based outside the U.S.   Health & Welfare Benefits Medical/Rx insurance Dental insurance Vision insurance Flexible spending accounts Commuter spending accounts Fertility and family-forming benefits On-demand mental health support and Employee Assistance Program Global travel medical insurance   Financial Benefits Short- and long-term disability insurance Life and accident insurance 401(k) retirement savings plan Employee Stock Participation Plan   Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave   What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Enterprise Account Executive, Thailand
ContractOn-siteMid
cloudflaretableauarchitectureprocurementforecastingca+11

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations Singapore About the Role The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine - winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle. The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes. In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of assigned customers in Enterprise accounts of the Thailand market . The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets. You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency. Responsibilities Own and execute a comprehensive territory plan to consistently achieve and exceed sales and revenue targets. Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation. Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners. Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare's solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads. Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals. Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes. Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing). Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy. Desirable Skills, Knowledge, and Experience Bachelor's degree required. Experience selling technology solutions in high-growth technology firms. Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets. Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies. Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows. Exceptional interpersonal communication skills and value selling skills. Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite). Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn. Willingness to actively engage with AI tools and experiment. Ability to travel as required. The portfolio for this role consists of customers based in Thailand. Proficiency in Thai to communicate with these customers would be required. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Commercial Account Executive (Austin, TX or Raleigh, NC)
ContractOn-siteExecutive
cloudflaretableaucajournalismsalesbusiness development+4

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, TX or Raleigh, NC About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role AEs are positioned to drive in-depth product discussions while communicating and demonstrating value quickly to customers.  This role within this segment focuses on both the acquisition of prospective Commercial accounts, as well as the expansion of existing customer accounts.  The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.   Key Responsibilities Develop, execute, and maintain your territory plan to exceed quarterly sales targets and annual quota assignment. Be an expert in three unique sales motions; new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Build a robust sales pipeline utilizing the four sourcing funnels: AE led outbound, BDR, Channel, and Marketing Inbound. Develop and strategically leverage a deep technical understanding of the problems Cloudflare solves in order to drive a consultative sales motion. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.  Accurately forecast, build commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.  Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 3+ years sales experience selling B2B SaaS  Strong B2B discovery skills Candidates have a point of view of industry trends and able to customize a client centric why change narrative Track record of beating annual targets of $1M+ and successfully managing complex six figure deals Experienced in multithreading into the C-suite and across an organization to manage a complex sales cycle Self-motivated; entrepreneurial spirit Bachelor's degree required  Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Ability to travel up to 25% of the time.   What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Complaints Analyst III
CoinbaseUK - Remote Zone 1 (Job Requisitions Only) (Fully Remote)2 days ago
Full TimeFully RemoteMid
dentalqclitigationdata privacysalesforce

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Complaints Analyst on the Global Complaints team within Customer Experience, you'll investigate and resolve consumer, regulatory, and litigation support complaints to deliver fair outcomes for Coinbase customers. The Global Complaints team is responsible for handling complaints end-to-end across three units, and you'll own assigned cases from intake through resolution, ensuring every customer receives a thorough, accurate, and timely response. What you'll do: Investigate and resolve assigned complaints by gathering account data, transaction history, and customer communications, delivering accurate responses within defined SLA timelines Maintain complete case records in Salesforce, including investigation notes, resolution rationale, and customer correspondence, and submit cases for QC review before closure Escalate complex or ambiguous cases to your Supervisor or Complaints Lead with clear documentation of the issue and your initial assessment Flag recurring complaint patterns or potential process gaps to leadership to support continuous improvement across the team Participate in calibration sessions, training, and nesting requirements to stay aligned on evolving quality standards and process updates Required Skills and Experience: 1-2 years of experience in complaints handling, customer service, or dispute resolution within financial services, fintech, or a regulated industry Demonstrated ability to draft clear, accurate written responses to customer complaints, with experience applying documented procedures and escalation paths in a structured environment Track record of meeting SLA and quality targets in a high-volume, QC-reviewed production environment Proficiency in English (reading, writing, and speaking) with the ability to work defined shift patterns as required by the business Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. PID: P77176 #LI-Onsite Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): £53,100 — £53,100 GBP Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Complaints Analyst III
CoinbaseRemote - Australia (Fully Remote)2 days ago
Full TimeFully RemoteMid$87,600 - $87,600 / Year
dentalqclitigationdata privacysalesforce

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Complaints Analyst on the Global Complaints team within Customer Experience, you'll investigate and resolve consumer, regulatory, and litigation support complaints to deliver fair outcomes for Coinbase customers. The Global Complaints team is responsible for handling complaints end-to-end across three units, and you'll own assigned cases from intake through resolution, ensuring every customer receives a thorough, accurate, and timely response. What you'll do: Investigate and resolve assigned complaints by gathering account data, transaction history, and customer communications, delivering accurate responses within defined SLA timelines Maintain complete case records in Salesforce, including investigation notes, resolution rationale, and customer correspondence, and submit cases for QC review before closure Escalate complex or ambiguous cases to your Supervisor or Complaints Lead with clear documentation of the issue and your initial assessment Flag recurring complaint patterns or potential process gaps to leadership to support continuous improvement across the team Participate in calibration sessions, training, and nesting requirements to stay aligned on evolving quality standards and process updates Required Skills and Experience: 1-2 years of experience in complaints handling, customer service, or dispute resolution within financial services, fintech, or a regulated industry Demonstrated ability to draft clear, accurate written responses to customer complaints, with experience applying documented procedures and escalation paths in a structured environment Track record of meeting SLA and quality targets in a high-volume, QC-reviewed production environment Proficiency in English (reading, writing, and speaking) with the ability to work defined shift patterns as required by the business Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. PID: P72874 #LI-Remote   Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): $87,600 — $87,600 AUD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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