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Job Description Job Description Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to…

Description: As an Estimator in the commercial and multi-family business, the candidate will focus on supporting the sales team by working with contractors to estimate quantities of building materials needed to complete multifamily buildings projects. An ideal candidate is interested in producing high quality, detailed work based on established standards, guidelines and procedures. They must have strong oral and written communication skills; be self-motivated with the ability to work independen…

NATURE & SCOPE: We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life. WHAT WE'RE LOOKING FOR? To be successful, you'll need to possess: Retail experience preferably in apparel. Demonstrated ability to develop relationships with customers. Exper…

Sales / Revenue / CS Operations Expert Job Type: Contractor Location: Remote Role Overview We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments. Key Responsibilities Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools . Manage revenue tools including quoting, billing, ticketing, and project management systems. Build and optimize sales and customer success workflows. Maintain accurate data and reporting across connected systems. Identify and resolve operational or policy-related challenges. Create clear documentation, reports, and process guidelines. Support system adoption and operational improvements. Requirements 4+ years of experience in Sales, Revenue, or Customer Success Operations. Hands-on CRM configuration and management experience. Experience with at least two revenue-related tools outside the CRM. Strong operational judgment and problem-solving skills. Excellent written and verbal communication. Strong understanding of data accuracy, reporting, and workflow management.

We are seeking ambitious, talented, and driven sales professionals to join our growing and scaling Sales team as a Business Development Manager. This person must have demonstrated SaaS new business experience, a ?hunter? mentality, a need to overachieve, and know how to close deals in a consultative sales process. LEAP leads the world in the development and sale of cloud based legal practice management software. Working alongside our international team of passionate high achievers, you?ll join a fast-growing technology business where things seldom stay the same for long. Our market-leading software is used by more than 100,000 lawyers and their staff in small and medium-sized law firms. With more than 1000 smart, caring and ambitious ?LEAPsters? working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you?ll be in good company here. **This role will be hybrid, 3 days a week in the Toronto office. What you'll do Sell LEAP Software and achieve required revenue quota This includes performing webinar demonstrations and sales presentations, following-up/following-through on all required tasks, e-mails, and activities required to have a successful outcome for as many opportunities as possible Manage Territory Develop a sales strategy for the assigned geographical territory Maintain a business plan quarterly, with goals and KPI tracking for territory Ensure BDR is aligned, and develop synergy and great teamwork with BDR team(s) Align with the customers that will help us connect further with more firms Ongoing Training Be open to coaching and feedback, and use available tools such as Gong, to continually improve Maintain strong product knowledge, and attend continual training Use available sales assets while working through sales process Prospect in territory as needed, take responsibility for top-of-funnel growth in pipeline Manage your pipeline properly on Salesforce CRM, keeping tasks and information up-to-date, and coordinating with all staff in-house and at prospect firm, to ensure we do everything we can to win a deal Negotiate properly to achieve best sales price, and offer incentives as required Achieve highest possible closing% for all leads Coordinate and involve other team members and management as needed Provide forecasting, and update all fields as needed to help maintain accurate pipeline Requirements What we look for in our Sales Executives Prior experience within the legal professional is desired but not necessary. Salesforce experience is preferable but not essential. Superb written and verbal communication skills. Commercial acumen: the ability to build trust with senior directors and business owners in a credible and informed manner. A strong ?will to win? Time management skills. Benefits Why work at LEAP? There are endless opportunities within our business to progress and grow your career and full training is provided so an aptitude and hunger to learn is essential. We offer: Competitive compensation with a base salary and an uncapped commission structure. The base salary band for this role ranges from: $73,000 CAD - $85,000 CAD annually. Salary will be based on level of experience. Excellent group insurance benefits RRSP with employer matching Generous Paid Time Off (PTO), including starting at 4 weeks? vacation, sick days, floater/personal days and volunteer days Hybrid working model at our beautiful and modern downtown Toronto office as well as work from home da

RQ11653/ RQ11654/ RQ11500 - Software Developer - CRM - Senior Duration: 5-6 Months (135 Business Days) + 1 Extension Location: 5 Days Onsite at Toronto No security clearance Description Responsibilities Required to translate technical systems specifications into working, tested applications. This includes: Developing detailed programming specifications Writing and/or generating code o compiling data-driven programs, maintaining, and conducting unit tests. Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations. General Skills Experience in programming and analysis; specialized software package support at the specified experience level Ability to collaborate with IT Professionals throughout the Software Development Life Cycle Experience in structured methodologies for the development, design, implementation and maintenance of applications Experience in design, code, test, debug and document applications Experience in the use of object and/or third generation language development tools Experience in one or more programming languages Experience in application design, latest design patters, deployment and troubleshooting Experience with relational and hierarchical database technologies Experience in the use of information retrieval packages using query languages Experience with one or more communications protocols Experience in structured methodologies for the design, development, implementation and maintenance of applications Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills A team player with a track record for meeting deadlines Desirable Skills Knowledge and experience with programming Internet-ready applications Knowledge and experience in rapid application development (RAD) methodologies Knowledge and understanding of Information Management principles, concepts, policies and practices Experience with middleware and gateways Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging Ability to provide post-implementation support and resolve any post-implementation technical issues Experience conducting design walkthrough sessions with project team Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Ability to provide user and system documentation as required Must Have: Experience with Agile methodologies Experience with Dynamics 365, Microsoft Power platform, and Azure solution design Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies Working knowledge of both low code development and custom development on Dynamics 365 Working knowledge of .NET, C#, JavaScript Experience with cloud platforms such as Azure, Dynamics 365, Power Platform Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing. Experience with custom. Web API development, ASP.NET . .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc. Nice to have: Prior OPS/Public sector exp. AI Disclaimer: Source Code may use artif

Company Description Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa's modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That's autonomous tax. We operate across 120+ countries, with clients going live in weeks, if not days. Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com . Rated 4.5/5 stars and a High Performer on G2 and 4.6/5 stars on Gartner Peer Insights. Find out more: www.fonoa.com About the Role: As SEO Content Lead, you'll own organic search as a growth channel end-to-end. You'll set the strategy for how Fonoa ranks and wins in search across VAT, GST, e-invoicing, and every indirect tax topic our buyers are researching, then make sure that strategy actually ships: technical SEO health, on-page implementation, and a content pipeline that turns deep tax subject matter into pages that rank and convert. You'll work closely with our tax subject matter experts to keep every piece of content accurate and credible, and with marketing ops to keep the site technically sound. Reporting to the Head of Marketing, this is a hands-on role that spans strategy and execution — you're setting direction and doing the work of getting content live and performing, with the support of agencies and freelancers where it is beneficial for growth. What You'll Own Organic strategy . Define Fonoa's SEO roadmap across core tax topics (VAT vs sales tax, GST, reverse charge, VIES, Peppol, e-invoicing by market) and own the keyword, topic cluster, and site architecture decisions behind it. Content production pipeline . Coordinate the production calendar for SEO content, briefing writers, and turning topic priorities into a steady publishing cadence. SME coordination. Partner with Fonoa's tax subject matter experts to source accurate, defensible claims for every piece of content. Own the review loop that keeps technical accuracy high without slowing production to a crawl. Performance and reporting. Track rankings, organic traffic, and conversion from organic content. Report on what's working, what isn't, and where to double down. Editorial standards. Apply Fonoa's editorial standards consistently: no em dashes, sentence case, active voice, American English, evidence-based claims only. Who We're Looking For: 3–6 years of SEO experience, ideally with both a strategy/content background and hands-on technical SEO chops (not purely one or the other). Experience managing a content production pipeline, including briefing and working with writers and subject matter experts, and using AI to optimize your workflows and increase production while maintaining quality. Comfortable working with complex, technical/regulatory subject matter and translating it into content that ranks and reads well. Familiarity with core SEO tooling (e.g. Ahrefs, Semrush, Google Search Console, Screaming Frog) and enough technical fluency to diagnose and communicate site issues to engineering. A strong, precise writer and editor with sharp judgment on what "good" looks like, not just what a checklist says. Comfortable owning a roadmap independently and prioritizing across strategy, technical fixes, and content production at the same time. Bonus: experience in B2B SaaS, fintech, or another vertical with technical/regulatory subject matter. As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants . This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns. Find more English Speaking Jobs in United Kingdom on Arbeitnow

YOUR FUTURE, ON DEMAND The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want. Back in 2005, we pioneered Europe's first TV streaming service. Today, we're a leading TV streaming provider with millions of monthly users, and since 2021 we've been ClimatePartner-certified. Over 200 colleagues of 47 nationalities. We're the grown-up start-up, helping to shape a better future since day one.That hasn't changed, even if the world has. We're friendly, international, inclusive – and our people say we're reliable and transparent, too. It's why they trust us and believe in what we do. Zattoo Talent Community You have the passion and desire to personally contribute to the television of the future with an Emmy award winning TV Streaming pioneer. You value flexible working. You care about the impact millions of people watching TV has on the environment. Well, congratulations, you've come to the right place and you're already on your journey. Founded in 2005 Zattoo is one of the leading TV streaming providers in Europe with around 3 million users per month. With headquarters in Zurich, we also have a large office in Berlin, and a team over in Ann Arbor, Michigan, in the USA. Over 200 employees contribute to the television of the future and yes, we are growing! We are pioneers in our field and wish to remain so in the years to come. That challenges us and is great fun. We have a culture that is constantly on the lookout for new opportunities, allows mistakes to be made in learning and places good ideas above hierarchies. For us, flexible working hours and the opportunity to work remotely are a matter of course. We truly foster trust based working. What is the Zattoo Talent Community? The Zattoo Talent Community is the place where you can engage with us and let us know you would like to #jointhestreamteam but you can't see an open position that suits you just yet. We'd love to hear from you and keep you in mind for future roles and we promise to keep in touch with you. All you have to do is two simple tasks: Upload your current CV Add a cover letter - this part is just as important as the CV. Let us know what kind of role you're interested in. And in the meantime remember to regularly check our careers page for new vacancies. We regularly hire for: Technology - engineers, product designers, IT operations, QA, Data & Business Intelligence Commercial - Marketing & Communications and Sales & Business Development Customer - Customer Service, Implementation, Service Delivery, Project Management Central Operations - Finance, People, Workplace Students - working students position WHY JOIN US? At Zattoo, you're always on firm ground with real freedom to explore. You'll have the support and opportunity you need to go far, while you're helping us create a sustainable and entertainment-filled future for all. WHAT WE OFFER YOU Reward : strong market competitive salary Recharge : 30 days vacation plus public holidays Regulate : trust based flexible working hours and the option for remote working 8 weeks per year Plus: We're sharing: Free access to the best streaming experience on the market We're developing: Your own development budget, German classes and Zattoo all-company hack days We're inclusive: ' Zattooies' are a fun, engaged, and diverse team made up of 44 nationalities We're healthy: Health checks, mental wellbeing support, team sports and more We're responsible: we are carbon neutral, an active employee Green team, discounted BVG tickets and free bike rentals We're sociable: a calendar of events with fireside chats, lunches, in-house bar, BBQ's, monthly socials, summer party and an annual off-site event Zattoo enables our users to view indiscriminately and we reflect that in our team too. Regardless of race, gender, sexual orientation, religion, national origin, age, disability or any other characteristic protected by law we encourage everyone to apply and will give everyone equal consideration. We are an equal opportunities employer — join us and help build a diverse team dedicated to revolutionising the way you watch TV. We are committed to ensuring fair, open, and equitable hiring practices and are happy to answer any questions you may have about us or the role throughout the whole process. In line with the EU Pay Transparency Directive, we share the applicable compensation range with you before your first interview. Find Jobs in Germany on Arbeitnow

Description Machine Learning Maestro: You don?t just work with data - you decode it, predict the future with it, and turn it into action. Your models don?t just sit on a shelf - they shape strategy, optimize efficiency, and fuel company growth. You thrive on uncovering hidden patterns, validating hypotheses, and embedding machine learning models into real-world AI applications. If that sounds like you - read on. AlgaeCal is looking for a top-tier Associate Data Scientist who can turn raw information into strategies that drive measurable results. This job will give you ALL the feels: At AlgaeCal, we?re driven by a single idea. To end the fear of bone loss. In the United States, an estimated 54 million people have low bone density. The good news? AlgaeCal has the world?s only clinically-backed natural solution to this problem. We give hope to everyone worried about bone loss. If that excites you, you?ll find no better place to continue your career than at AlgaeCal. This job might be for you if you?ve got? Experience as a Data Scientist (or a similar role) and can back it up with a resume that shows real results. You?ve built predictive models, optimized AI applications, and refined data architectures that have had a measurable impact. You don?t just analyze numbers?you translate data into actionable insights that drive business decisions. Serious coding skills in Python or R . You know how to build and refine machine learning models that actually work. You?ve used statistical modeling and data science tools to solve complex problems and unlock growth opportunities. Expertise in SQL and relational databases. Writing efficient queries? Optimizing data structures? Your resume is packed with quantifiable examples that?ll make us drool with desire! You know how to work with large datasets, ensuring data is organized, accessible, and primed for analysis. A deep understanding of machine learning algorithms. Whether it?s regression, clustering, or neural networks, you know how to choose the right approach for the right challenge. You don?t just apply models?you understand how they work under the hood. Hands-on experience with data warehouses . BigQuery or similar? Check. You understand how to design, maintain, and optimize scalable data storage solutions that support robust analytics. A knack for standardizing and improving data models. You?ve worked with data at scale, refining schemas and improving architectures to ensure efficiency, accuracy, and usability across the organization. A laser-sharp eye for detail. You?re the kind of person who spots trends, outliers, and opportunities that others miss. Your ability to catch anomalies helps ensure our models and analytics are always on point. An entrepreneurial approach to data. You don?t just crunch numbers?you think strategically about how data can be leveraged to create business value. You?re proactive in identifying new ways AI and machine learning can drive efficiency, sales, and profitability. Industry know-how that adds value. If you?ve got experience in consumer packaged goods, e-commerce, or the health/supplement industry, that?s a huge plus. You understand how data can shape customer experience, optimize operations, and maximize ROI. Now, time to be honest: is this really you? If you?re nodding your head and feeling that flutter of excitement, then we can?t wait to meet you. Other Qualities You?ll Need At AlgaeCal we?re going to insist that you have these 3 qualities: You?re humble??you put the team and others? needs ahead of your own</

Our Why At Dotmatics At Dotmatics, a Siemens company, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, SoftGenetics and Virscidian. We have a vision for a new Lab of the Future that will change the future of scientific research. We have created the world's most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow's breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. Shaping the Future of Science At Dotmatics Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You'll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world's largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future. We are Science Driven. We are Customer Centric. We are Better Together. What do we need We are looking for an experienced market leader, thought leader and SME in Lab Automation and Orchestration. Lab automation is where science meets engineering. Robotics, liquid handlers, instruments, and scheduling software are moving labs from manual work toward automated, data driven, and eventually autonomous operation. While we are supporting fully automated labs, most labs still run as islands. Instruments speak different languages, workflows are hard to change, and the data that comes off the line rarely arrives ready for analysis or AI. We're building Luma, a Scientific Intelligence Platform for life sciences and materials science. Lab Orchestration and automation are core to our Molecule to Market story, and they connect directly to the strengths of Siemens in industrial automation. We need someone to own the market strategy for it. This is a customer and market facing role. You'll spend real time with lab automation leaders at pharma, biotech, CDMOs, and research institutes across the UK and Europe, hearing what they need and bringing it back to the business. You'll also support teams around the world across Siemens, including sales, product, services, customer success, and the Siemens Solution Marketing team, so everyone can speak to the lab automation market with confidence and one consistent story. You'll work with industry thought leaders to shape the conversation on autonomous labs and AI. Your job is to drive software adoption and AI use cases in lab automation. You will shape where we play, who we sell to, how we position, and how we win. How you'll spend your time Customer engagements: meeting automation leaders, scientists, and engineers, joining pursuits, and bringing what you hear back to the business Market analysis: sizing segments, tracking competitors and automation vendors, and spotting trends early Sales enablement: giving teams across regions the talk tracks, battlecards, demo narratives, and proof points to win Solution marketing: partnering with the Siemens Solution Marketing team on content, campaigns, events, and messaging for the lab automation audience Thought leadership: working with industry thought leaders, inside and outside Siemens, to shape the conversation on self driving labs and the future of the automated lab Adoption and AI use cases: identifying, proving, and spreading the use cases that get labs running on Luma and putting AI to work on automated workflows and data Partner and ecosystem engagement: working with instrument makers, robotics providers, and integrators so our joint story is clear to customers Cross organization alignment: working across Siemens DISW and DI Automation teams so we show up as one company with one story for the lab automation market The goal is simple. Drive excellence in how we represent ourselves to lab automation buyers, and turn that into real software adoption. What you'll do Own the market strategy for Luma in lab automation, including workflow orchestration, scheduling, instrument integration, data capture, and autonomous lab concepts Define target segments, buyer personas, and priority accounts, including Heads of Lab Automation, Automation Engineers, Discovery Technologies, Research IT, Core Facilities, and Operations leaders Build positioning and messaging that speaks to automation engineers, scientists, IT leaders, and executives Drive software adoption by working with customers and field teams to find the workflows where Luma delivers value fastest, and by capturing what works so others can repeat it Define and prove AI use cases for lab automation, including closed loop experimentation, smarter scheduling, and data prepared for tools like NVIDIA BioNeMo Translate automation pain points into clear value, including less integration work, faster workflow changes, better use of instruments, trusted data, and a clear path from automation islands to connected labs Partner with the Siemens Solution Marketing team to build content, campaigns, and events for the lab automation market Work with industry thought leaders, analysts, and partners to build credibility and bring outside voices into our story Create the competitive view against other informatics vendors, scheduling and orchestration tools, automation vendors, and in house builds Develop the business case, pricing inputs, and value story with Finance and Sales Equip global teams with talk tracks, battlecards, demo narratives, and customer proof points Partner with DISW and DI Automation teams to align messaging, joint offers, and customer conversations Partner with Product on roadmap priorities based on what automation teams tell us Connect lab automation to the bigger Molecule to Market narrative, including ELN, Biologics, and Tech Transfer Support strategic pursuits and executive conversations with customers and partners Track market trends, including autonomous labs, AI driven discovery, robotics, and data standards, and turn them into action We are looking for people who have 10 or more years in life sciences, lab automation, or scientific technology, with hands on experience in a pharma, biotech, CDMO, research institute, or automation vendor setting. You will bring Strong analytical skills, including sizing markets and building a business case excellent writing and presentation skills. Ideally holding a degree in life sciences, engineering, robotics, or a related field, with a Masters or PhD a plus The key skills Deep understanding of how automated labs work day to day, including liquid handling, robotics, instrument integration, workflow scheduling, and the data that flows from them Knowledge of how automation leaders make decisions, balance speed, cost, and flexibility, and work with scientists, IT, and engineering teams Experience in product marketing, market strategy, product management, or commercial roles at a software, automation, informatics, or life sciences solutions company Familiarity with scheduling and orchestration software, LIMS, ELN, or lab data platforms A track record of driving software adoption, or of turning new technology such as AI into use cases customers actually adopt Proven ability to turn complex science and technology into clear, simple messaging Comfort working with senior leaders, industry experts, and customers Ability to work across a large, global, matrixed organisation and build trust with teams in different regions and business units Right to work in the UK Nice to have Experience running or supporting a lab automation team or an automated lab build Knowledge of industrial automation concepts and how they apply to the lab Familiarity with lab data standards and open interfaces Experience with AI, machine learning, or data platforms in a scientific setting Existing relationships with industry thought leaders, analysts, automation vendors, or research institutes Experience working across the UK and European life sciences community What success looks like A clear lab automation market strategy adopted by Sales, Product, Services, and Solution Marketing Messaging and sales tools that teams around the world actually use One consistent story for lab automation across Dotmatics, DISW, and DI Automation Growing software adoption and a library of proven AI use cases in lab automation Industry voices who help tell our story Growing pipeline and wins tied to lab automation Automation leaders who can say, in their own words, why Luma helps them connect their labs and move toward autonomous operation Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don't hesitate to apply — we'd love to hear from you. By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information. Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. Find more English Speaking Jobs in United Kingdom on Arbeitnow

Werde Teil von PartSpace und gestalte mit uns die Zukunft der Bauteilbeschaffung! PartSpace ist ein wachstumsstarkes, innovatives Tech-Unternehmen mit einer klaren Mission: Mit Künstlicher Intelligenz und echten Engineering-Daten definiert PartSpace den technischen Einkauf der Zukunft neu. Unsere cloudbasierte Plattform macht die Beschaffung von Bauteilen in der Industrie intelligenter – und agiert dabei wie ein Ingenieur. Wir haben Großes vor: Dafür suchen wir ambitionierte Talente, die nicht nur mitdenken, sondern mitgestalten wollen. Bei uns bekommst du Verantwortung ab dem ersten Tag und ein Team, das Technologie mit Haltung verbindet. Bei uns bekommst du nicht nur Gestaltungsfreiraum und Mitspracherecht – du wirst Teil eines ambitionierten Teams, das täglich mit Leidenschaft daran arbeitet, unsere KI-Plattform weiterzuentwickeln und die industrielle Beschaffung nachhaltig zu verändern - und das ist unser Anspruch. Um unser Wachstum weiter voranzutreiben, suchen wir Dich als Head of Customer Success (m/w/d) am Standort Deggendorf oder München. Lust, mit uns die Industrie effizienter zu machen? Dann freuen wir uns, dich kennenzulernen! Das erwartet Dich Du übernimmst die Gesamtverantwortung für den Customer-Success-Bereich inkl. Strategie, Ziele und Prioritäten Du baust skalierbare Onboarding-, Implementierungs- und Betreuungsprozesse auf und entwickelst sie kontinuierlich weiter (Playbooks, Standards) Du führst, coachst und baust ein wachsendes Implementation und Customer Success Team weiter aus Du stellst einen reibungslosen Customer-Lifecycle sicher – vom Onboarding/Go-live bis zu Adoption, Renewals und Expansion Du steuerst Kundenprojekte inkl. Priorisierung, Ressourcenplanung und Kapazitätsmanagement Du übernimmst das Eskalationsansmanagement bei kritischen Kundenfällen und sorgst für nachhaltige Lösungen Du definierst, trackst und reportest relevante KPIs (z. B. Adoption, CSAT/NPS, Churn/Retention, Time-to-Value) und steuerst aktiv deren Entwicklung Du arbeitest eng mit Sales, Produkt und Entwicklung zusammen, um Kundenerfolg und Produktqualität zu maximieren Du vertrittst die Stimme der Kunden intern und bringst deren Feedback gezielt in Produkt- und Serviceverbesserungen ein Du identifizierst Upsell- und Cross-Sell-Potenziale und setzt Account-Strategien gemeinsam mit Sales um Du baust skalierbare Prozesse, Standards und Playbooks auf und optimierst sie kontinuierlich Das macht Dich aus Du hast ein abgeschlossenes Studium im Bereich Maschinenbau, Wirtschaftsingenieurwesen, Industrial Engineering, Wirtschaftsinformatik oder eine vergleichbare Qualifikation Du bringst mehrjährige Erfahrung in Customer Success, Account Management oder Consulting in einem B2B-Industrie- oder SaaS-Umfeld mit Du denkst strategisch und global, hast nachweisliche Erfahrung im Aufbau und in der Skalierung von Teams und entwickelst Customer Success international weiter Du kennst Cost-Engineering-Tools, Bauteilkalkulationen/Should-Costing und/oder PLM/PDM-Systeme und kannst diese Themen im Kundenkontext sicher einordnen Du hast idealerweise Erfahrung mit ERP-Systemen und bringst Kenntnisse im SAP-MM (Einkauf) oder vergleichbaren Modulen mit Du hast Erfahrung in Software-Implementierungsprojekten inkl. Projektmanagement, Kundensteuerung, Eskalationen und Time-to-Value-Verantwortung Du kennst Implementierungs- und Onboarding-Prozesse und bist stark im Projektmanagement Du agierst stark kundenorientiert und steuerst Beziehungen sicher bis auf Management- bzw. C-Level Du arbeitest daten- und KPI-getrieben und kannst Insights in konkrete Maßnahmen übersetzen Du arbeitest strukturiert, pragmatisch und eigenverantwortlich in einem dynamischen Umfeld Du kommunizierst verhandlungssicher auf Deutsch und Englisch – schriftlich wie mündlich – und präsentierst überzeugend Das bieten wir Dir Attraktives Vergütungspaket mit verschiedenen Bausteinen wie betrieblicher Altersvorsorge und Budget für Weiterbildungen Vergünstigungen über Corporate Benefits - z.B. Business Bike, Firmenfitness, BahnCard und zahlreiche Rabatte bei Partnern Flexible Arbeitszeiten & mobiles Arbeiten - inkl. Möglichkeit für Workation Wachsendes Unternehmen mit viel Drive und Offenheit , in dem du echten Gestaltungsspielraum hast und Verantwortung übernehmen kannst Offe ne Unternehmenskultur mit flachen Hierarchien - kurze Entscheidungswege, direkte Kommunikation und ein wertschätzendes "Du" auf allen Ebenen Starker Zusammenhalt im Team durch regelmäßige Team-Events, Offsites und gemeinsamen Aktivitäten außerhalb des Büros Moderne Arbeitsumgebung mit guter Verkehrsanbindung, hochwertiger Ausstattung sowie kostenlosen Getränken und Snacks Find more English Speaking Jobs in Germany on Arbeitnow

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. About the Role: As a Senior Implementation Specialist at Karbon, you'll serve as the trusted guide for our largest customers, leading them through onboarding, data migration, implementation, and training. You'll act as the project manager, consultant, and change management coach, ensuring customers achieve rapid time-to-value and long-term success on the Karbon platform. As a Senior Implementation Specialist, you will... Own the customer implementation journey : Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time. Communicate across multiple stakeholders : Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability. Facilitate structured onboarding : Lead kickoff meetings, consultative process reviews, configuration workshops, and training sessions tailored to firm needs. Provide professional guidance : Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact. Coach through change management : Help firms prepare their teams for new processes, encouraging adoption and managing resistance. Ensure data integrity : Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness. Identify and mitigate risks : Spot early warning signs of delays or adoption issues and proactively intervene to keep projects on track. Collaborate internally : Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback. Deliver measurable value : Drive outcomes that demonstrate ROI for customers and set them up for long-term success with Karbon. Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization. About You You have 3-5+ years of experience in B2B SaaS Implementations You have 2+ years of end-to-end technical implementation experience You are experienced in project management and comfortable managing multiple customer projects simultaneously. You thrive in customer-facing environments, facilitating workshops and executive-level conversations with confidence. You have excellent communication and presentation skills, capable of translating technical concepts into clear, actionable steps. You are consultative by nature, with the humility to listen and the confidence to challenge firms to rethink their processes. You have a strong attention to detail and pride yourself on accuracy and follow-through. You enjoy working with data and systems, ensuring integrity throughout migrations and configuration. You are resilient and adaptable, thriving in dynamic environments where change is constant. You are comfortable working remotely and managing your time independently. Bonus points if you have: Experience in the accounting or tax industry. Previous experience with workflow, accounting, or project management software. Background in software onboarding or enterprise implementations. Knowledge of change management frameworks. Experience in a startup or high-growth SaaS environment. Deep knowledge and hands-on experience using Karbon. Why work at Karbon? Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines Flexible work hours Commuter & work from home benefits Home office equipment menu for you to choose how you deck out your home office Cultural and offsite events Learning and development opportunities Generous parental leave Performance based and globally benchmarked pay Employee Assistance Program Up to 10 wellness days (because you don't need to be "sick" to stay well) Karbon Fun / Social Club! Up to 5 weeks paid vacation Work with (and learn from) an experienced, high-performing team A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback Be part of a fast-growing company that firmly believes in promoting high performers from within - As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: £64,000 — £70,000 GBP Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links. Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at ----- for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you! 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