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Your mission Independently managing the day-to-day financial accounting for our property companies and holding companies Preparing monthly, quarterly and annual financial statements in accordance with the German Commercial Code (HGB) and Luxembourg GAAP Preparing and submitting VAT returns on time Acting as the point of contact for internal and external stakeholders Preparing the annual tax documentation for the tax advisers Supporting the optimisation of financial processes and systems Contributing to diverse and exciting projects in the finance department, where you can bring your ideas and specialist knowledge to bear Your profile A degree in a business-related subject specialising in accounting, or a commercial apprenticeship with more than three years' professional experience; further training, e.g. as a chartered accountant, would be an advantage In-depth knowledge of standard accounting software, ideally DATEV or Business Central A passion for working in a dynamic environment and the ability to maintain an overview even when dealing with a wide range of tasks A strong aptitude for numbers and the ability to quickly grasp interrelationships A conscientious, structured and results-oriented approach to work The ability to work efficiently both independently and as part of a team Good knowledge of MS Office, particularly Excel Fluency in spoken and written German at C2 level and English at B2 level Why us? A growing company with flat hierarchies A wide range of opportunities to shape your role and take on responsibility A dedicated and motivated team Opportunities for further training and development An attractive remuneration package, including a company pension contribution exceeding statutory requirements Flexible working hours Opportunities to keep fit with Urban Sports Club A high-quality working environment in modern offices Notes regarding your application We look forward to receiving your application! Please fill out our online application form and upload your complete application documents. We will send you a confirmation once we have received your documents. Please understand that we can only accept your application via the online form! Find more English Speaking Jobs in Germany on Arbeitnow

Your mission Independently managing the day-to-day financial accounting for our property companies and holding companies Preparing monthly, quarterly and annual financial statements in accordance with the German Commercial Code (HGB) and Luxembourg GAAP Preparing and submitting VAT returns on time Acting as the point of contact for internal and external stakeholders Preparing the annual tax documentation for the tax advisers Supporting the optimisation of financial processes and systems Contributing to diverse and exciting projects in the finance department, where you can bring your ideas and specialist knowledge to bear Your profile A degree in a business-related subject specialising in accounting, or a commercial apprenticeship with more than three years' professional experience; further training, e.g. as a chartered accountant, would be an advantage In-depth knowledge of standard accounting software, ideally DATEV or Business Central A passion for working in a dynamic environment and the ability to maintain an overview even when dealing with a wide range of tasks A strong aptitude for numbers and the ability to quickly grasp interrelationships A conscientious, structured and results-oriented approach to work The ability to work efficiently both independently and as part of a team Good knowledge of MS Office, particularly Excel Fluency in spoken and written German at C2 level and English at B2 level Why us? A growing company with flat hierarchies A wide range of opportunities to shape your role and take on responsibility A dedicated and motivated team Opportunities for further training and development An attractive remuneration package, including a company pension contribution exceeding statutory requirements Flexible working hours Opportunities to keep fit with Urban Sports Club A high-quality working environment in modern offices Notes regarding your application We look forward to receiving your application! Please fill out our online application form and upload your complete application documents. We will send you a confirmation once we have received your documents. Please understand that we can only accept your application via the online form! Find Jobs in Germany on Arbeitnow

About Us ten23 health is a human-centric and sustainable strategic partner of choice for the pharmaceutical industry and biotech start-ups for the development, manufacture, and testing of tomorrow's medicines. We support our clients in developing differentiated, stable, usable, and safe injectable treatments for patients. Your mission 80–100% I Visp at least 3 days per week and Basel I Jan2027 start.. As Lead Accountant, you are responsible for financial reporting, closing and controls of our Swiss entity in Visp and support our other Swiss entities. You provide functional support to accountants, develop standards and, together with the business, drive the further development of our internal control system, financial reporting and ERP processes. You will work at our Visp site at least three days per week, close to our operational teams. Your responsibilities will include, Closing & financial reporting Hold overall responsibility for the monthly, quarterly and year-end closings of our Visp entity under the Swiss Code of Obligations (CO) and prepare the group consolidation, including our other Swiss entities. Support our project to transition to an international accounting standard and own reporting and reconciliations under IFRS or US GAAP. Actively contribute to the further development of our financial reporting. Manage the relationship with our statutory auditors and coordinate audits for the entire group. Together with the accountants at our other sites, ensure VAT returns and tax closings in collaboration with external advisors. Internal control system Own the concept, build-up and further development of our internal control system (ICS) under Swiss law, including the risk-control matrix and documentation. Act as system and process owner, define key controls and segregation of duties in Finance and in the ERP, and monitor their effective performance. Own the accounting policies and the accounting manual. Processes & automation Own the further development of the record-to-report process in Microsoft Dynamics 365 Business Central, prioritise automation initiatives and drive their implementation hands-on with our ERP partner. Improve the binding closing calendar and KPIs on closing speed and quality, and lead the related process improvements. Leadership & projects Provide functional support to accountants, coach their development and ensure deputising across sites. Take on finance projects with full ownership. Your profile We are looking for a motivated and committed professional who is ready to actively grow with us, combining in-depth technical knowledge with a pronounced cooperative spirit. The ideal candidate possesses: Swiss Federal Diploma as Specialist in Finance and Accounting (Fachfrau/Fachmann Finanz- und Rechnungswesen mit eidg. Fachausweis) – preferred – or as Fiduciary Specialist (Treuhänder:in mit eidg. Fachausweis); alternatively an equivalent international qualification (ACCA, CPA) At least 8 years of experience in financial accounting, ideally in industry, life sciences or other manufacturing companies. Confident closing under Swiss CO and hands-on experience with IFRS or US GAAP Proven experience in building and documenting an internal control system under Swiss law Track record of process improvements and automation in ERP systems; knowledge of Business Central or Navision is an advantage Excellent Excel skills; experience with Power Query or Power BI is a plus Fluent German and very good English, both written and spoken Willingness to work on site in Visp at least three days per week Leadership without relying on hierarchy, drive to deliver and enjoyment in shaping structures Why us? We offer a dynamic environment where you can contribute meaningfully, collaborate with exceptional minds, and unlock your full potential. Here's what sets ten23 apart: A valuable and impactful career development opportunity in an inspiring environment Flexible working arrangements and environment with an open culture and diverse workforce The opportunity to work with and learn from highly qualified and experienced employees Our learning and self-developing culture offers a wide range of training options Competitive pension fund plan, annual bonus, and other financial and non-financial benefit At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws. Contact For more information and clarification, please connect Amrith ----- from our Talent team! Find more English Speaking Jobs in Switzerland on Arbeitnow

About Dashlane Dashlane's mission is to deliver the credential security every business and employee needs to thrive. Millions of consumers, and over 25,000 brands worldwide, such as Michelin, Air France, and Forrester, trust Dashlane for industry-leading innovations, patented zero-knowledge security, and an unmatched user experience. Founded in Paris, Dashlane has since established offices in New York and Lisbon, and has grown to more than 300 Dashlaners globally. We're looking for people who actively use AI tools to drive efficiency, creativity, and impact in their work. At Dashlane, we drive innovation and value learning, strive for excellence in everything we do, and thrive as one team. Learn more about life at Dashlane , including how we work , how we hire , and the benefits of being a Dashlaner . About the Role: Dashlane is currently looking for an experienced, hands-on Lead Accountant to take end-to-end ownership of our French entity's financial operations as our primary local finance lead in Paris. Reporting directly into the US-based VP, Global Controller, this high-impact role places you at the center of a dynamic, international team where you will manage everything from local statutory compliance to global reporting. In this position based in Paris, you will lead day-to-day accounting operations: spanning General Ledger, Month-End Close, Payroll oversight, Revenue Recognition (US GAAP ASC 606), VAT/Tax filings, CIR preparation, and the annual French Statutory Audit, while collaborating closely with international teams across the US and Portugal. You will modernize workflows through automation, champion the adoption of AI-assisted accounting tools, and mentor our local Staff Accountant to support their professional growth. Location-specific information: You will be based in Paris, with English and French as your working languages. We offer a hybrid work arrangement, with Monday, Tuesday and Thursday in-office, and Wednesday and Friday as remote. Tuesday is the office company-sponsored meal. Key Responsibilities: End-to-End French Accounting Ownership: Own the complete month-end close process for the French entity and maintain local accounting books in close collaboration with the global accounting team. Statutory Audit & Tax Compliance: Lead the annual French Statutory Audit, manage tax/VAT filings, and coordinate the annual CIR (Crédit d'Impôt Recherche) preparation with Engineering. Global Financial Alignment: Partner with the Global Controller on the annual US GAAP audit, internal controls, and special international accounting projects. Revenue Recognition & B2B Operations: Manage US GAAP ASC 606 revenue recognition, support payment automation, and oversee B2B invoicing, AR collections, and local compliance. Operational & Payroll Oversight: Monitor third-party payroll JEs and accruals, process vendor bills and credit cards with proper GL coding, manage T&E compliance, and perform balance sheet reconciliations (bank, fixed assets, and balance sheet). Project Leadership & System Compliance: Optimize French accounting systems (Pennylane ERP) and lead project management for the 2027 French e-invoicing compliance initiatives across AP and AR. Pragmatic Decision-Making: Navigate ambiguity to make sound accounting decisions with incomplete data in a fast-paced environment, balancing technical precision with operational flexibility. Collaborative Leadership: Foster an open, supportive environment by sharing knowledge, managing workload to hit tight deadlines, and collaborating across global and local teams. Stakeholder & Vendor Management: Build strong professional relationships with external third parties, including payroll vendors, audit firms, and statutory partners. Process Improvement: Create and regularly update internal process documentation to ensure financial data integrity. AI & Workflow Automation: Modernize French accounting operations by adopting AI-assisted tools and automated workflows to accelerate reconciliations, month-end close, AR/AP, and accruals. Requirements: Degree in Accounting or equivalent 7+ years of relevant accounting and tax experience Strong French Statutory accounting knowledge GAAP - ASC 606 Revenue Recognition knowledge (particularly within subscription or multi-channel B2B payment models) Fluency in French and English (spoken and written) Experience with Pennylane and NetSuite or other large ERP systems (or similar modern financial platforms) Strong Excel skills (for complex data analysis, reconciliations, and financial modeling) Attention to detail and accuracy, structured and autonomous working style Pragmatic business judgment and ability to balance technical accounting precision with operational speed, applying a sharp sense of materiality to navigate ambiguity and solve complex issues in a fast-paced environment. Genuine passion for sharing knowledge and fostering an open, supportive team environment, focusing on coaching, empowering, and elevating colleagues Exceptional communication and diplomacy skills to build seamless, high-trust relationships across international internal teams and key external partners (auditors, payroll vendors, tax authorities). Proven ability to take full accountability for local financial outcomes, bringing a proactive, solution-oriented approach to organizing priorities, resolving operational challenges, and consistently delivering under tight deadlines. We Are Also Looking For: US GAAP accounting knowledge Strong enthusiasm for AI and digital transformation, with a drive to leverage modern AI tools and workflow automation to streamline reconciliations, close processes, and financial reporting. Direct hands-on experience coordinating annual French R&D tax credit (CIR) preparations alongside technical and engineering teams. Flexibility to collaborate across time zones and enthusiasm to connect in person at our global hubs in Lisbon and the US 2–3 times per year. What Dashlane offers you: Equal Parental leave - regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption Health insurance covered by Dashlane Mentorship program - select your mentor from our internal pool and continue your learning path! Commute allowance Meal Vouchers (Swile) Mental health services through Spring Health for you and family members 4 extra days off (one per quarter) to acknowledge the importance of your wellbeing Spot in daycare Time off saving account Donation matching program - give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane Team buildings & seasonal social events Weekly lunch in the office and monthly happy hour and many more Diversity, Equity, Inclusion and Belonging at Dashlane: As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. See more about this here . Your interview experience: To know what to expect once you've sent your application, read about how we interview and hire at Dashlane . Feel free to browse our blog to find more information about our product and how we work. Find Jobs in France on Arbeitnow

Job Description Marathon Underground is currently seeking a full time Project Manager to join our team in Calgary, AB Job description The Project Manager will be responsible for planning, coordinating, directing and managing the field staff on various construction sites. Conduct meetings with the consultant team to develop the project drawings and specifications to meet the requirements of the owner throughout the permit and project construction process. Maintain records of purchase and change orders for accounting department. Conduct meetings and work closely with the site superintendent, project coordinator, consultants, and trades to ensure timelines, budgets, standards of the construction project are met from start to finish. You will be required to ensure deadlines are met, production reports correctly filled out and submitted, trouble shoot and problem solve when issues arise. You will also be a mentor and trainer to the field staff. A strong commitment to safety is required. The Project Manager will be responsible for the implementation of the Health and Safety Program on site. The PM will ensure all safety rules and regulations are adhered to and documented as required. This is also a customer service role as you will be representing the company in the field, you will be required to communicate effectively and professionally with clients and staff members. Essential Skills As our Project Manager you will have a strong construction background with a minimum of 5 years project management experience in a similar field. Experience in shoring, tiebacks, and foundation piles would be considered an asset. You posses management and organizational skills with an ability to lead the team to achieve the goals and objectives of the organization. You will have a thorough understanding of relevant safety legislation and safe industry practices and take ownership of the safety culture on site. You should be able to plan the work according to the priority standards, so that it is completed within the established budget and given time. You will need effective communication skills with a vision to develop innovative plans to ensure better productivity. You will have the skill and knowledge of the construction industry required to train the field staff, and be able to identify and correct issues. Due to the nature of the position, a valid G licence and clean drivers abstract is required. Languages English - required We would like encourage anyone interested to submit their resume, only individuals chosen to move on to the interview will be contacted. Job Types: Full-time, Part-time Pay: $73,089.39-$124,375.77 per year Education: Bachelor's Degree (preferred) Experience: project management: 1 year (preferred) Work Location: In person

Looking for a rewarding career change? Join our team! The District of Thunder Bay Social Services Administration Board (TBDSSAB) is hiring a Senior Financial Analyst - Closing date is October 9, 2026 TBDSSAB supports people to improve their lives and become self-sufficient. We do this as the service system manager for vital, quality social services needed by individuals and families living in the District of Thunder Bay --- including child care and early years, community housing, homelessness prevention programs --- and through the delivery of Ontario Works. POSITION SUMMARY: Under the general supervision of the Manager, Finance, the Senior Financial Analyst coordinates the plans, preparation, analysis, recording and maintenance of budgets and the subsidy claims process. Assist the manager with preparation of the year-end financial statements. MAJOR RESPONSIBILITIES: Works with the Manager- Finance, internal divisions and outside agencies in the planning, analyzing and documenting of both Provincial and TBDSSAB programs and budgets. 1. Works with the Manager- Finance, internal divisions and outside agencies in the planning, analyzing and documenting of both Provincial and TBDSSAB programs and budgets. 2. Coordinates the completion of salaries and benefits budgets, the monitoring of costs including WSIB, STD and LTD, and the preparation of confidential reports regarding these costs including collective bargaining costings. 3. Reviews on-going financial forecasts, status reports and confidential reports for the appropriate Manager's consideration. 4. Oversees the development and maintenance of computerized financial systems used in the analysis of programs. 5. Provides direction and assistance to outside agencies in the area of fiscal management. 6. Reviews legal and financial documents for budget accuracy. 7. Reviews the grant and subsidy claim forms and statistical reports that are used to generate revenue. Calculates the weighted assessment used for municipal levy purposes. 8. Ongoing control and monitoring of revenue and accounts receivable, and supervise the completion of Provincial quarterly year-to-date reports and year end reconciliation reports for Provincial bodies. 9. Reviews the quarterly reports and year-end settlements with funded agencies prepared by the Financial Analysts. 10. Reviews working papers, variance analyses and account reconciliations for the year end audit file. 11. Works with auditors as required ensuring compliance with TBDSSAB policies and Provincial regulations and acts as a departmental resource for accounting procedures and principles. 12. Performs comprehensive financial assessment and forecasting for quarterly reporting, including analysis of utilization of funds in accordance with the Strategic Plan and other objectives. 13. Provides back up to Managers and other Supervisors as required 14. Performs such other related duties as may be assigned. QUALIFICATIONS: Education/Experience University degree or diploma in business administration or commerce, with a concentration in accounting and finance. Professional designation (CPA) considered an asset Experience in public accounting considered an asset Minimum four years' accounting experience in a computerized environment including experience with PSAS. Skills/Abilities Must possess excellent oral and written communication skills; Advanced Microsoft Excel skills, Intermediate Microsoft Word skills, Basic Microsoft PowerPoint; Advanced knowledge of ERP software - accounting, purchasing & HR modules; Must be competent within the meaning of the Occupational Health and Safety Act. CONDITION(S) OF EMPLOYMENT: Must undergo a successful police records check, Type 2. HOW TO APPLY:* Applications must include a completed TBDSSAB application form, cover letter and resume. Please be sure to reference the position title and the competition number. Applications may be emailed, faxed or delivered to

We are looking for a Bookkeeper on behalf for our client in the immigration industry to help us continue to thrive in the global economy. The ideal candidate is a detail-oriented, numbers-driven professional with the ability to track expenses, review profit and loss statements and balance budgets. The Bookkeeper will be responsible for overseeing the reporting of financial data and creating reports on short notice when requested. Responsibilities: Run reports on accounts receivable, accounts payable, and payroll. Make entries in the general ledger. Completion of bank and credit card reconiliation Provide report for filing of GST, PST and Payroll Taxes where applicable. Collaborate with team members to resolve workflow problems. 5+ years experience with QuickBooks, Clio Management, Full cycle bookkeeping and immigration experience Pay: From $25.00 per hour On-site parking Flexible language requirement: French is an asset along with other languages. Experience: QuickBooks: 5 years (required) Clio: 3 years (required) Bookkeeping: 5 years (required) Immigration industry: 5 years (required) Work Location: In person Pay: From $25.00 per hour Benefits: On-site parking Experience: QuickBooks: 5 years (required) Bookkeeping: 5 years (required) Sage50: 5 years (required) * TaxCycle: 5 years (required) Work Location: In person

This is not a Finance Director role where you sit above the numbers. MacKay is looking for a finance leader who can think strategically, work directly with Operations and executive leadership, and still get close enough to the accounting to know whether the numbers are right. You will lead finance operations for MacKay in heavy civil construction, mining, aggregates and related businesses. The environment is project-driven, equipment-intensive and growing. Cash moves quickly. Capital decisions matter. Project forecasts matter. Bonding capacity matters. Your job is to make sure the financial side of the business gives the company the information, discipline and capacity it needs to make good decisions and execute. The Work MacKay delivers complex civil, mining and infrastructure work across Western Canada, with operations developing in the United States. That creates a finance environment very different from a conventional corporate accounting role. You will be dealing with project forecasts, WIP, equipment economics, capital planning, banking, surety, cash flow, multiple entities and operational decisions that can move millions of dollars. You will work closely with the COO, CEO, General Manager, Operations, Estimating and Equipment teams. You will lead the Corporate Controller and help build the finance team, systems and controls behind the business. And when something needs to be figured out, you will be expected to get into the detail. What You'll Get to Lead Give leadership a clear view of where the business is going. Build the budgeting, forecasting and financial planning processes that allow leadership to see revenue, margin, overhead, cash requirements, backlog and capital needs before decisions have to be made. Strengthen project financial performance. Work directly with project leaders on monthly job-cost reviews, forecast-at-completion, WIP and variance analysis. The goal is not simply to report what happened. It is to identify problems early enough that Operations can do something about them. Own cash, banking and bonding capacity. Maintain a forward view of cash requirements, working capital, financing and covenant compliance while developing strong relationships with lenders and sureties. You will be directly involved in the financial packages and decisions that support MacKay's ability to pursue and execute larger projects. Bring discipline to major capital decisions. MacKay operates an equipment-intensive business. You will work with Operations and Equipment to evaluate fleet investments, utilization, lifecycle cost, financing alternatives and return on capital before significant purchases are made. Build financial reporting people can actually use. Turn accounting information into clear P&L, margin, cash, project and KPI reporting that helps the executive team understand what is changing, why it is changing and what requires attention. Strengthen the finance function as the company grows. Develop the Controller and broader finance team, improve systems and processes, strengthen internal controls and build enough depth that the department does not depend on one person knowing everything. This Is a Hands-On Finance Director Role You will set financial strategy, work with lenders and sureties, advise the executive team and contribute to major business decisions. But you also need to understand the accounting underneath those decisions. There will be times when you need to review an accrual, trace an intercompany balance, understand a journal entry, work through a loan payment or help resolve a payroll or receivables issue. You do not need to do everything yourself. You do need to understand it well enough to know when it is right, when it is wrong and what needs to happen next. You'll Probably Fit Here If You have spent enough time inside project-based businesses to understand that construction finance cannot be managed entirely from financial statements. You understa

Job description We are a fast-grow accounting firm looking for bookkeeper/Junior accountant to join our team. Responsibilities: Mandarin is a must Full-cycle bookkeeping and payroll administration Ensure accurate weekly payroll and adjustments Review Employee timesheets prior to processing Execute weekly Payroll for all companies as required Perform month-end reporting Matching invoicing to receiving Input Accounts Payable and Accounts Receivable Perform reconciliations Extract employee related data from the payroll system and produce statistical summaries, special and ad-hoc reports Maintain employee files and ensure the confidentiality of all payroll records Work cross functionally with other offices to resolve potential payroll issues Qualifications: Completed university Degree in Accounting or Finance 1 years of work experience in accounting Must be highly accurate and willing to take responsibility for various accounting issues. Strong work ethic, diligent, committed and able to juggle priorities in a fast-paced environment and produce work that demonstrates attention to detail; Job Type: Full-time Job Types: Full-time, Permanent Job Type: Full-time Pay: $18.50 per hour Education: Bachelor's Degree (required) Language: Mandarin (required) Work Location: In person

Job Overview We are seeking a dynamic and highly organized Office Manager to lead the daily operations of our office environment. This role is vital in ensuring smooth administrative functions, exceptional customer service, and efficient office management. The ideal candidate will bring a proactive attitude, excellent organizational skills, and a passion for creating a welcoming and productive workspace. You will oversee clerical tasks, manage communication systems, and support various departments to foster an environment of efficiency and professionalism. Responsibilities Manage front desk operations, including greeting visitors and handling multi-line phone systems with professionalism and courtesy. Oversee clerical duties such as filing, data entry, proofreading, and maintaining accurate records using Microsoft Office, Google Workspace, and QuickBooks. Coordinate scheduling, appointments, and calendar management for staff members. Provide exceptional customer support by addressing inquiries promptly and efficiently, ensuring positive interactions at all times. Maintain office supplies inventory, order necessary materials, and ensure the workspace remains organized and functional. Support bookkeeping tasks including basic bookkeeping using QuickBooks and tracking expenses. Manage administrative tasks related to logistics, shipping, and customs. Qualifications Proven experience in an office environment with strong clerical skills and familiarity with Microsoft Office Suite (Word, Excel, Outlook). Experience with QuickBooks or similar bookkeeping software is highly desirable. Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced setting. Strong communication skills with professional phone etiquette and customer service orientation. Demonstrated proficiency in data entry, proofreading, filing systems, and managing multi-line phone systems. Previous experience in medical or dental offices is a plus; familiarity with front desk procedures or dental receptionist duties is beneficial. Ability to handle sensitive information discreetly while maintaining high accuracy in record keeping. Strong computer skills including Google Workspace applications (Docs, Sheets, Drive) and general office technology. Join us as an Office Manager to lead our administrative team with energy and enthusiasm! Your organizational expertise will help create a welcoming environment where productivity thrives. We value proactive problem-solvers who are eager to support our team?s success every day! Pay: $25.00-$35.50 per hour Expected hours: 40.0 per week Benefits: Casual dress * On-site parking Work Location: In person

About us We are professional, agile and professional. Our work environment includes: Modern office setting Training provided Responsibilities: Provide excellent customer service by greeting and assisting visitors and clients Perform general office duties such as answering phone calls, responding to emails, and handling mail Maintain office supplies and inventory Organize and maintain files and records Assist with clerical tasks such as data entry, photocopying, and faxing Schedule appointments and manage calendars Coordinate meetings and events Assist with bookkeeping tasks using QuickBooks Manage front desk operations Weekly office cleanup and inventory counting. Requirements: Must have good knowledge of accounting software"QuickBooks" Previous experience in a customer service or office administration role is preferred Knowledge of Microsoft 365 Knowledge of Microsoft Admin Center Knowledge of Computers, IT equipment, Networking and Cabling. Working knowledge and understanding of Microsoft Windows Server 2019/2022 management. Proficient in Microsoft Office Suite (Word, Excel, Outlook) Strong organizational skills with attention to detail Excellent phone etiquette and communication skills Ability to multitask and prioritize tasks effectively Strong proofreading skills for reviewing documents and correspondence Familiarity with QuickBooks for basic bookkeeping tasks is a plus Ability to type accurately and efficiently Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role. Please submit your resume highlighting relevant experience to be considered for this position. Job Types: Full-time, Part-time Pay: $18.00-$20.00 per hour Benefits: On-site parking Education: * Bachelor's Degree (preferred) Work Location: In person

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you've built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you've built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. What You'll Do Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. What You Need You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. You're comfortable on the phone. Many interactions start there. You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. Nice to Haves Experience building workflows or automations using AI tools, not just prompting Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) Background in payments infrastructure (ACH, wire transfers, card networks) Track record of working somewhere that shipped product fast and expected CX to keep up Why be a CX Associates at Ramp Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. Read more about how Ramp thinks about AI and CX: How Ramp Became an AI-First Company — Geoff Charles, CPO Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI What to know before you apply Schedule & Shift Bidding - Please Read Carefully: This role is part of Ramp's UK-based overnight coverage strategy. Team members will work a set 40-hour/week schedule designed to support customer needs outside US business hours. Schedules may include evenings, weekends, and rotating holiday coverage, depending on business needs. Hours Expected : CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Work shifts will span between 6:30 AM–3:30 PM BST , and your shift will likely include a weekend day (either Sun–Thu or Tues-Sat ). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. This is a fast-changing environment: Ramp's product and customer needs evolve quickly. Success in this role requires comfort with ambiguity, strong judgment, and a willingness to learn new systems, workflows, and product surfaces continuously. You'll help build this function: This is not just a support role within an existing system. This team is being built as part of Ramp's broader international CX strategy, so strong operators will have the opportunity to shape processes, team culture, and how overnight coverage works as the function scales. This role is a launchpad for your career at one of the fastest-growing companies in fintech. Right to Work: All candidates must have the right to work in the United Kingdom. We will require evidence of your right to work as part of the recruitment process in accordance with the Immigration, Asylum and Nationality Act 2006. For candidates located in the UK, the pay range for this role is £39,000-£43,000 per year. Benefits available to all full-time Ramp employees (Global) Flexible PTO Centralized home-office equipment ordering Health and wellness stipend Budget for intra-office travel Weekly coffee stipend United States 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents One Medical annual membership 401(k), including employer match on contributions made while employed by Ramp Fertility HRA (up to $10,000 per year) Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay Pet insurance In-office perks: lunch, snacks, drinks, and more Relocation expense coverage to NYC or SF (if needed) Canada Group medical, dental, and vision coverage through Sun Life Life, AD&D, and disability coverage Fertility drug coverage (up to $4,000 lifetime) Group Retirement Plan with employer match (RRSP + DPSP) Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay Employee Assistance Program and virtual care through Lumino Health United Kingdom Private medical insurance through Freedom Elite Virtual GP and at-home care via eMed x Livi Workplace pension through Penfold, with salary sacrifice option Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice Compensation: £39K – £43K • Offers Equity • This role will be paid hourly with a minimum hourly expectation. • £39K – £43K • Offers Equity • This role will be paid hourly with a minimum hourly expectation. Find Jobs in United Kingdom on Arbeitnow