Find Your Dream Career

Overview: Come join Thomas & Galbraith in Cincinnati - one of the largest HVAC and plumbing companies in the entire Midwest. How did we get here in such a short period of time? We keep on growing because we only hire the best (that's YOU) and our client's love us for it! People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. The Role You will diagnose and repair heating and cooling systems and lead customers …

At Dscout , we're building the most flexible and powerful UX research platform on the market—trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a GTM & Salesforce Systems Administrator to join our Revenue Operations team. You'll directly support internal Dscout teams by owning and improving the configuration of Salesforce, automating information flows, and building scalable solutions that power our go-to-market engine. You'll lead the entire project cycle, from scoping initial pain points and requirements through implementing solutions and training teams on new workflows. As a combination of process owner, analyst, and internal solutions consultant, you will have a chance to help inform strategic decisions. You'll be a key player in helping a quickly growing company automate and update their internal workflows and systems, and you'll bring a modern, AI-informed approach to how you do it. You are an incredible communicator and a genuine, creative problem-solver. If this sounds like you, apply today! What you will do (let's call them Responsibilities): Architect, design, build, and maintain scalable Salesforce solutions that support Sales, Marketing, Finance, Revenue Operations and Customer Success teams. Build scalable automation solutions that eliminate manual work and keep GTM processes running efficiently. Support integrations between Salesforce and key GTM tools (e.g. Gong, LeanData, ChiliPiper, Cognism, etc.). Manage and maintain AI-powered integrations in the GTM ecosystem, partnering with our AI enablement team to implement, troubleshoot, and evolve these tools as our AI footprint grows. Drive the active migration from Salesforce CPQ to our new CPQ tool and serve as its long-term administrator, covering quoting workflows, product catalog management, and pricing rules. Document and organize information related to data structures, relationships, definitions, and processes. Plan and conduct internal training sessions related to Salesforce and reporting best practices. What you need to have (we can call them Desired Skills and Background): 4+ years of Salesforce administrator / developer experience required. Salesforce Administration / Advanced Administration certification required (additional, advanced certifications preferred). Hands-on CPQ experience required; Salesforce CPQ or equivalent experience with tools like Vendori, DealHub, or similar is a plus. Technical proficiency in SQL and database structures, including the ability to write complex queries. Experience partnering with departments and leadership to scope requirements and see projects through to completion. Experience working with AI-powered tools (including Claude CoWork) and integrations in a Salesforce context; experience configuring or maintaining AI features within the platform is a plus; willingness to partner closely with an internal AI enablement team is a must. Excited about the opportunities and challenges that live within the ambiguity of our work Flexible, adaptable, and comfortable shifting between priorities across departments Able to work both collaboratively and independently. Passion for expanding and improving the user experience and efficiency of Salesforce within a growing company. We do our best to write realistic, accurate job descriptions, but we also recognize that great talent comes in many forms and from many backgrounds. Not sure if you meet all of the above bullets? Please apply anyway! Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy . Dscout participates in the E-Verify program in certain locations, as required by law. Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

About the Role As a Client Partner, you'll build and nurture high-value client relationships while ensuring the successful delivery of AI data projects. You'll act as a trusted advisor, connecting client objectives to project execution and coordinating internal teams to deliver strong outcomes. You'll also help grow client accounts by identifying new opportunities, expanding project portfolios, and ensuring engagements are delivered profitably. Your Impact Serve as a primary point of contact for key client stakeholders throughout the engagement. Define project approaches, deliverables, staffing needs, pricing considerations, and success criteria with internal teams. Manage scope, timelines, budgets, risks, and changes throughout the project lifecycle. Identify opportunities to expand services and renew engagements in partnership with Sales and Marketing. Lead performance and post-project reviews to evaluate business impact and strengthen future engagements. Success in this role means clients see us as a trusted partner, projects deliver against expectations, and relationships contribute to retention, NPS, and sustainable revenue growth. What You Bring Experience managing client relationships and projects in a professional AI, LLM, data, or related technology solutions environment. Relevant degree or equivalent professional experience (min 2+ years). Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations. Comfortable engaging with technical concepts in AI and data, and proactive about staying current on industry trends. Strong commercial and analytical skills, with the ability to evaluate opportunities and support profitable growth. Excellent written and verbal communication skills, with the ability to influence stakeholders and communicate complex information clearly. Ability to adapt to changing priorities and evolving client needs. Experience in project management, account growth, or strategic consulting. Comfort working with revenue/margin data and forecasting tools (e.g., Excel, pipeline systems) to produce and maintain accurate forecasts. Willingness to adjust working hours to maintain meaningful overlap with clients and colleagues across regions. Compensation Additional Information Why You'll Love Working Here At Appen , we foster a culture of innovation, collaboration, and excellence. We value curiosity, accountability, and a commitment to delivering the highest quality AI solutions for frontier models. You'll work on complex challenges that shape the future of AI across industries and geographies, alongside talented people in a culture that values humility over ego. You'll have the flexibility to deliver in a way that works for you and your team, supported by tools, resources, and development opportunities to continue to build your capability over time. About Appen Appen has been a leader in AI training data for over 30 years. We specialise in human generated data to train, fine tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Our AI assisted data annotation platform and global crowd of more than 1 million contributors in over 200 countries support model pre training, supervised fine tuning, evaluation and benchmarking, safety and red teaming, and multilingual global expansion.

What Makes Cloudbeds Unique At Cloudbeds , we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started. How You'll Make an Impact: As an Onboarding Coach, we're looking for someone who truly understands hospitality and can step into our clients' shoes to demonstrate how our system makes their lives easier. You'll care for our clients and their properties just as you would for a guest in a hotel—always going the extra mile. In this role, you'll train clients on the system, tailoring it to fit their needs as a hospitality business. By asking the right questions, you'll get to know your clients and ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system. Our Customer Onboarding Team: As part of our Customer Onboarding Team, you'll play a vital role in bringing our motto *"more reservations, happier guests" to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers. If you're ready to make a difference and be part of an exciting journey, we'd love to have you on board! What You Bring to the Team: Facilitate client onboarding, training, and ongoing support via video, phone, and email. Resolve customer inquiries and troubleshoot escalated issues across multiple channels. Partner with Sales to define success, demonstrate ROI, and drive retention. Build strong client relationships to encourage loyalty and promote product adoption. Develop a deep understanding of Cloudbeds' products and customer needs. Contribute to training materials and stay updated on system changes. Record activities in Salesforce, gather feedback, and share insights for product improvements. What Sets You Up for Success: Communicate product offerings clearly and synthesize feedback for internal teams. Share customer insights and opportunities across departments to drive alignment. Manage multiple projects or accounts with strong organizational and proactive skills. Empower clients to become self-sufficient during onboarding and beyond. Deliver exceptional communication with empathy and a customer-focused approach. Bring over 1 year of hospitality experience in roles like Front Desk or Revenue Manager. Have at least 2 years of relevant industry experience in customer-facing roles. Fluency in English and Portuguese Fluency in Spanish is also preferred NOTE: PLEASE SUBMIT YOUR CV/RESUME IN ENGLISH Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas. What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Cloudbeds Awards : Winner – Hotel Management Software | HotelTechAwards (2026) Overall 10 Best Places to Work | HotelTechAwards (2026) Overall Top 10 Hotelier's Choice | HotelTechAwards (2026) Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026) Most Loved Workplace® Certified (2024) Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements Fully Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access to professional development, including manager training, upskilling, and knowledge transfer Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ❤️ London or UK Remote | £150,000 - £200, 000 + Equity + Benefits About our Data Discipline We have a strong culture of data-driven decision making across the whole company. Data is central to how we understand our customers, shape our products, manage risk and grow Monzo sustainably. We believe in empowering teams with high-quality, trusted data and self-serve analytics, while creating space for Data practitioners to focus on the highest-impact questions, opportunities and decisions. Our Data discipline is centralised, but deeply embedded in Monzo's product areas. Data Scientists, Analytics Engineers, Machine Learning Engineers and Analysts work in cross-functional squads alongside Engineers, Designers, Product Managers, Marketers and other specialists. This means Data is not a downstream service: we help shape strategy, challenge thinking, build the data foundations teams need to move quickly, and share accountability for customer and commercial outcomes. Our Payments team ⭐ At Monzo, payments are more than just moving money from A to B. They are a core part of how customers experience trust, speed, and financial control every day. As a Data Director in Payments, you would help shape seamless local payment experiences, ensuring customers can pay and get paid reliably while continuing to modernise the infrastructure that powers millions of transactions behind the scenes. The role also sits at the intersection of Monzo's broader ambition to build truly borderless banking and expand into new markets. That means designing products and payment capabilities that work effortlessly across geographies, currencies, and customer needs, while helping Monzo scale into new markets with the same simplicity and transparency that defines the brand today. You'll partner closely with Product, Engineering, and Design to help shape Monzo's payments strategy to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform. To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness Your day-to-day Establish yourself as a trusted member of the Payments Leadership team, enabling better decisions across Payments and the wider Data Discipline Co-drive Payments strategy and product decisions with Product and Engineering, bringing Data into discovery early to shape priorities and challenge thinking Identify untapped opportunities for commercial optimisation, including across pricing, commercialisation, investment and customer growth Set the data strategy for Payments, including the operating model, team priorities, architecture, technical debt and key metrics and drivers Translate between technical, product and commercial perspectives to help teams make clear, high-impact decisions Develop and scale a high-performing team of data professionals sharing accountability for product and business outcomes. You should apply if: What we're doing here at Monzo excites you! You have experience driving payments innovation and product strategy forward in a fast-growing business You combine deep Data expertise with strong product and commercial judgement. You can move comfortably from detailed metrics or architecture discussions to customer strategy, pricing and business outcomes You are an empathetic people leader who can build trust quickly, raise the performance bar and retain excellent talent You have experience growing and leading a full stack data team, including individual contributors and managers across Data Science, Analytics Engineering, Machine Learning Engineering and Analytics You have experience collaborating with senior cross-functional stakeholders across Product, Engineering, Design, Marketing and risk/control functions The Interview Process After an informal ~30 min recruiter call, our interview process involves 2 main stages. We promise not to ask you any brain teasers or trick questions! Initial Call (1 hour) You'll meet with one of our senior data leaders. Loop Stage - This is one stage with 4 interviews (totalling 4 hours) split between a collaboration with one of our engineers on a technical exercise, as well as behavioural and leadership interviews. You can have this all in one day or split these across multiple days, whichever your prefer. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com How we work : Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but there's no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays ️. Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life. At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You'll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. ✨ Work the way that works for you with Monzo! What's in it for you Base salary £150, 000 - £200, 000 + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences #LI-AL1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ❤️ London or UK remote | £100,000 to £130,000 + Incentive Awards tied to your performance + Benefits | Technology - Data ⭐ About Data at Monzo Data is at the heart of how we make decisions and build products at Monzo. Our Data teams bring together Data Science, Analytics Engineering, Data Analytics and Machine Learning, working closely with Product, Engineering and other teams across the business. Our Data Scientists are embedded within product and business areas across Monzo, where they use experimentation, causal inference, statistical modelling, machine learning and analytics to understand our customers, identify opportunities and influence the direction of our products and strategy. As a Data Science Manager , you'll lead a team of Data Scientists and other Data professionals within one of these areas, combining people leadership with strategic data leadership and close partnership with senior stakeholders. You'll play a key role by... You'll work closely with Product, Engineering and senior leaders to ensure data plays a central role in how we understand problems, make decisions and develop our products. You'll lead and develop a team of talented Data Scientists, helping them do their best work while setting a high bar for analytical quality and impact. You'll provide strategic direction across complex problems, help teams identify where Data Science can have the greatest impact, and ensure insights translate into meaningful decisions and product changes. We have a strong culture of data-driven decision making across Monzo. We're big believers in powerful, accessible analytics and empowering teams across the business to answer questions themselves. Around 90% of our day-to-day data-driven decisions are supported by self-serve analytics through Looker, giving our Data teams the space to focus on higher-impact problems. Your day-to-day Lead, develop and grow a team of exceptional Data Scientists and other Data professionals. Hire, coach and retain talented people while creating an environment where they can develop and do their best work. Set the Data Science direction for your area and identify where data can have the greatest customer and business impact. Partner with Product, Engineering and senior stakeholders to shape strategy and influence product direction. Bring analytical rigour to complex and ambiguous problems and help teams turn them into clear, actionable opportunities. Ensure teams are using the right analytical approaches, from experimentation and causal inference through to statistical modelling and machine learning. Help connect Data Science work to measurable customer, product and commercial outcomes. Work with Analytics Engineering, Machine Learning and other Data disciplines to ensure teams have the data, tooling and infrastructure they need. Contribute to the wider Data Science discipline at Monzo, helping us continually raise the bar for how we work. We'd love to hear from you if... What we're doing at Monzo excites you! You have significant experience managing and developing Data Scientists. You're a strong strategic data leader who uses data to influence decisions and direction. You have experience partnering with senior and executive stakeholders across different functions and levels of seniority. You're comfortable working autonomously in a fast-growing and evolving organisation. You have a strong understanding of Data Science approaches including experimentation, causal inference, statistical analysis and machine learning. You're comfortable with tools and languages such as Python and SQL, and understand how to choose the right analytical approach for a problem. You can build credibility with Product, Engineering and senior business leaders and influence without relying on authority. You have strong product judgement and experience using Data Science to shape product development and strategy. You know how to balance technical excellence with pragmatic decision-making and business impact. You have experience helping Data Scientists develop their technical, product and leadership capabilities. The interview process Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30-minute recruiter call 45-minute call with the hiring manager 3 x 1-hour video calls with various team members Our average process takes around 3–4 weeks, but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during the process. What's in it for you ✈️ We can help you relocate to the UK ✅ We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK, with ad hoc meetings in London. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits here #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ❤️ London or UK remote | £100,000 to £130,000 + Incentive Awards tied to your performance + Benefits | Technology - Data About us: We're here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Financial Crime Data Team: As we continue to scale, we're looking for a Data Science Manager to lead one of our key product areas for Financial Crime. As a Data science manager, you'll be working in an ever changing environment work in collaboration with Product, Risk and Engineering peers and champion the data strategy and lead a cross-functional team. You'll help us build and improve these for now and for our future roadmap. We're looking for a leader with hands-on experience, data driven strategic leader who can bring fresh thinking and new ways to inspire the team and our customers What you'll be working on: You'll work closely with the Product Managers, engineers, and Financial Crime control owners in an agile product environment. You'll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in financial crime detection, prevention and mitigation, ensuring we stay ahead of emerging threats and regulatory requirements. You'll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts, working together with Analytics Engineers to drive product innovation and you'll get to see the impact of all your work in the product changes we make. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data folk the head space to focus on more impactful business questions and analyses. Your day-to-day Be a key leader in building a discipline of exceptional data scientists and analysts working on making Monzo world class at detecting and fighting financial crime activity Help hire, develop and retain talented Data people Generate insights that can change the direction of our financial crime strategy Bring data leadership and rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Liaise with risk, product and engineering managers to keep making sure we collect the right data to produce relevant business insights You should apply if: What we're doing here at Monzo excites you! You must have at least 4 years of experience as a Data Science Manager- at least 2 of them managing a data team larger than 4 people You are a strong strategic data leader and love to drive decisions Strong experience with working with executive or C-level peers, managing stakeholders across levels of seniorities and disciplines You know what it takes to manage top tier Data talent You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business You're familiar with using a variety of Data Science tools (from business intelligence, experimentation and causal inference through to machine learning), and coding languages (Python and SQL). You know when to pick the right tool, and can help others do the same Experience in financial crime, fraud detection, or similar areas (Trust & Safety, Integrity, Security) is a plus. The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute call with hiring manager 3 x 1-hour video calls with various team members Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com What's in it for you: ✈️ We can help you relocate to the UK ✅ We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits here #LI-NB2 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Ever wondered how it would be to revolutionise one of the least digitised industries in the market, alongside a growing and switched-on team? Read on! We are Shape.Construction ! We are digitising the largest and most fundamental industry in the world, the industry that literally builds the foundations of the civilisation we all depend on to spare us from a brutal hunter-gatherer life: CONSTRUCTION It is one of the least digitised industries in the world but also the largest – 1 in 9 people globally work in the construction industry and it constitutes 11% of global GDP. Improving construction strengthens the very foundation of human civilisation. ( Watch our short film about it). We got our start as a high-end construction project management consultancy. As a consultancy, we are focused on genuinely upgrading the way construction projects are delivered. We then take the deep understanding of the projects we work on to develop construction management software products that anyone can use to deliver their projects better. We are building a full suite of products one module at a time – kind of like office 365 but for construction management. ( Check out Shape, our construction management tech and watch this video about what we are doing ) The core of all this is our true secret sauce; people. We only recruit the very best both in capability and personality. We are deeply focused on designing a new type of organisation that is optimised for the flourishing of the people in the team first and foremost. People that join us develop fast as a whole person in ways they never imagined. ( Read more about our vision and mission ). This approach has allowed us to grow from just 2 people in 2017 to over 200 today (including consultancy) and we are still very much at the beginning! Joining us isn't just some "job", it is a transformative educational experience. We challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: - Connects us with meaningful relationships - Inspires us to develop ourselves to become better humans - Empowers us to pursue our own learning adventures 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK's Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role Purpose of the role We are looking for an AI Engineer who combines deep knowledge of Large Language Models (LLMs) with strong software engineering skills and a pragmatic approach to product development. This person will help us design, build and deploy AI-powered features across Shape App and Channels, working closely with the Product and SRE Teams to define optimal solutions and ensure they run reliably in production. You should be excited by the challenge of turning AI potential into real, useful features, for construction teams, and you should know when a small, lean approach is better than a large, complex one. Team You will join a team of product-minded software engineers, designers, and strategists focused on improving the way construction projects are delivered. You will work closely with Product Managers to shape AI features, and with our SRE Team to ensure production-readiness. You will be the go-to expert on AI/LLMs and play a key role in shaping our AI capability. Your top 3 objectives 1. Design Lean, Fit-for-Purpose AI Solutions: Choose and implement the most appropriate AI/LLM approach for each use case, balancing quality, performance and cost. 2. Integrate AI-features into our Applications: From exploration and prototyping to production deployment and iteration, using prompt engineering, model selection, fine-tuning, and evaluation. 3. Prepare for Production: Work with SREs to ensure AI features are reliable, scalable, observable, and secure in production. Your top 5 responsibilities 1. Understand the Product Context: Work with product teams to translate user needs into clear AI opportunities and technical requirements. 2. Own the AI Feature Lifecycle: From exploration and prototyping to production deployment and iteration, using prompt engineering, model selection, fine-tuning and evaluation. 3. Build AI-Backed Features: Contribute production-grade code that integrates AI capabilities into our apps, working alongside other engineers. 4. Guide Production Set-Up: Collaborate with SREs to define what infrastructure, observability, and scaling is required for each AI feature. 5. Stay Pragmatic and Up-to-Date: Continuously explore new development in LLMs and generative AI but always apply them with a product-first mindset. Your Capabilities You are a software engineer who understands how to use LLMs effectively, not just how to train them. You work well with ambiguity and know how to test your ideas quickly. You're comfortable collaborating with product teams and setting up production-grade systems. As a candidate, you should have: - Strong experience in applying LLMs and generative AI to real-world problems. - Solid foundation in Phyton and ML frameworks (e.g. LangChain, Transformers, OpenAI APIs, etc.). - Experience with multi-model evaluation and feedback loops. - Production experience with embeddings, vector dabatases (like Pinecone, Weaviate or FAISS), and retrieval-augmented generation (RAG) architectures. - Familiarity with MLOps tooling and observability for inference pipelines. - A bias for simplicity, clarity, and iterative delivery. - The ability to communicate clearly with engineers, designers and non-technical stakeholders. Nice to Have (If you don't have it now you will after joining) - Familiarity with production environments, APIs, and containerised systems (Docker, Kubernetes). - Participation in AI communities, papers or OSS projects. Shape isn't the place for you if any of the following is true: - You want an easy, chilled-out role without much challenge - You like to be the smartest person in the room - You don't like continuously receiving honest candid feedback - You prefer to do your own thing rather than work with a team At Shape we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don't think you meet all the criteria but still are excited about this role we encourage you to apply anyways! __ Salary and Benefits Standard Stuff - Competitive salary dependent on location and capability - Paid Annual Leave (Number of days will depend on where you are based) + statutory Bank Holidays - In-House Coaching Sessions - Discretionary bonus scheme for all team members. The Life-Changing Stuff - 4 Day Weeks : That's right, 4 day weeks - Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don't have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. - Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years' worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That's literally what our vision is all about and the primary reason Shape exists - Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won't be the case in Shape. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Shape, development is unbounded - Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: - Why do you want to join us? - If you joined, where do you think you could make the most impact and how? We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. Compensation Additional Information

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ❤️ London, Barcelona, or UK Remote | £150,900 to £204,100 + stock options & benefits | ✅ Visa sponsorship & relocation available About our Data Discipline We have a strong culture of data-driven decision making across the whole company. Data is central to how we understand our customers, shape our products, manage risk and grow Monzo sustainably. We believe in empowering teams with high-quality, trusted data and self-serve analytics, while creating space for Data practitioners to focus on the highest-impact questions, opportunities and decisions. Our Data Discipline is deeply embedded in Monzo's product areas. Data Scientists, Analytics Engineers, and Machine Learning Engineers work in cross-functional squads alongside Engineers, Designers, Product Managers and other disciplines. This means Data is not a downstream service, and instead we shape strategy, challenge thinking, build the data foundations teams need to move quickly, and share accountability for customer and commercial outcomes. Our EU team ⭐ Our EU Data team is a full-stack Data team, and together we're building Monzo's presence across Europe from the ground up. We're entering new markets, learning what customers in each one need and finding product-market fit for Monzo. Our mission is to make money work for everyone, everywhere. As Data Director for EU expansion you'll lead the Data team and shape our product strategy as we grow, deciding where we place our bets, working out what to measure before there's a playbook, and making sure each new market learns fast enough to compound into the next. You'll work closely with EU leadership (our EU CEO, Country Managers and VP of Product) and Monzo's global Leadership team (the CTO, Head of Data and other Data Directors), sitting on the EU Tech Leadership team and helping shape our global data strategy. To do this well you'll need to relish ambiguity, bringing analytical rigour and commercial judgement to bets that often have to be made before the data is complete. You'll play a key role by... You'll own the full learning loop that EU expansion runs on, and you'll co-own the product development loop alongside EU Leadership, Product and Engineering. In a new market that often means building those loops from scratch, so you're accountable not just for measuring what happens, but for framing the questions, defining what good looks like, and building the systems that answer them. You'll be a senior voice on the EU Tech Leadership team, the person who reframes the hard problems and puts a number on the trade-off between what's valuable for customers and what's valuable for the business. Shaping product and commercial strategy: You'll decide where Monzo should bet as we enter each new European market, sizing the opportunity and finding product-market fit for the products and segments most likely to win. You'll use sharp commercial judgement to work through the ambiguity of building in a new market, from pricing and positioning to the levers that drive growth, bringing Data into strategy early so we shape priorities rather than react to decisions already made. Owning the data strategy and the learning loops: You'll set the data strategy for EU and stand up the foundations each new market needs, from the events we log and the metrics and experiments we design to the forecasts markets learn from. Lead the goal-setting process for EU Expansion, bringing clarity to metric selection and target setting, in close partnership with Finance. Changing how decisions get made: You'll represent Data directly at the ExCo level, building a shared language of metrics and analytical reasoning so that Data drives EU strategy rather than reporting on it. You'll drive cross-collective collaboration, spotting the high-leverage connections across the business, for example how savings features drive engagement in our Wealth collective. Building and leading a high-performing team: You'll build, grow and retain a high-performing, full-stack Data team, where everyone shares accountability for product and business outcomes. You'll raise the performance bar, develop the next generation of Data leaders, and model an inclusive, high-craft Data culture as we scale. We'd love to hear from you if… What we're doing here at Monzo excites you, and the idea of helping take it across Europe especially so! You're a strategic data leader who has operated at Director level or above, and you're energised by zero-to-one ambiguity, having built or scaled a data function in a new market, product line or business from an early stage. You move comfortably from detailed metrics and data architecture to customer strategy, commercial outcomes and product-market fit, and you're happy to be the opinionated voice in the room that reframes the trade-off. You lead through learning loops and hold a high technical bar, because you've built or owned the measurement a business relies on to set goals, run experiments and improve, with the judgement to know which methods and investments will pay off. You have experience leading company-wide or division-wide goal-setting, defining high-clarity metrics, setting targets and partnering closely with Finance. You change how organisations make decisions, not just how one project turns out, and you have experience of the cross-collective collaboration that connects the dots across different business areas. You're an empathetic people leader who has grown full-stack Data teams of both individual contributors and managers, comfortable representing Data at ExCo and to C-level peers, and you know what it takes to attract, develop and retain top talent. The application journey has 4 key steps 30 minute recruiter call 45 minute call with the hiring manager 4 x 1-hour video calls with various team members, including the General Manager for Payments A meet and greet with a member of EU Executive Committee Our average process takes around 3-4 weeks but we will always work around your availability. What's in it for you: What's in it for you £150,900 to £204,100 + stock options and benefits ✅ We can sponsor visas This role can be based in our London or Barcelona office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . #LI-JH1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Ready to make a real difference in how our people grow? Join our small, collaborative L&D team, where you'll have the autonomy to shape learning that makes a real difference. From the moment a stakeholder says, "We need something on this," you'll own the journey - challenging the brief, designing engaging solutions, testing what works and continuously improving the experience so people genuinely learn and grow. Excited? Read on! (this will be a long write up but we like to give you all the details before you spend your time applying) We are Laminar Projects ! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (Watch our short film about it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 220 today and we are still very much at the beginning! Joining us isn't just some "job", we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: Connects us with meaningful relationships Inspires us to develop ourselves to become better humans Empowers us to pursue our own learning adventures 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: To fully digitise the construction of human civilisation To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society The Role Purpose of the role As our L&D Specialist, you'll own learning and development projects from end to end. You'll partner closely with stakeholders to understand what they actually need (not just what they first ask for), design learning experiences built around how people really learn, pilot solutions, and continuously refine them based on feedback and results. Alongside project work, you'll help keep our learning management system (Thrive) running smoothly, supporting users, managing learning content and using data to understand what's working and where we can improve. You'll also be comfortable using AI as part of your day-to-day work, exploring how it can help us design, develop and deliver high-quality learning faster and smarter without compromising quality. As you develop in the role, you'll have opportunities to facilitate learning sessions and contribute to a wide variety of L&D initiatives across the business. We're a small team with plenty of exciting projects, so you'll gain broad experience, take on increasing responsibility and have lots of opportunities to learn and grow. Team You'll report directly to the L&D Lead as part of a small, hands-on and collaborative L&D team. You'll receive plenty of support as you get up to speed, while being trusted with real ownership from the start. We value people who take initiative, are comfortable navigating ambiguity and enjoy challenging ideas to find better solutions. Like everyone at Laminar, you'll have your own Individual Development Plan, designed to support both your personal and professional growth. Working with your manager and a wider development team, you'll set meaningful goals, build new skills and continue developing throughout your career. It's a core part of how we invest in our people, and something you'll experience yourself, not just help deliver for others. Your top three objectives Design and deliver impactful learning solutions that build capability and help all Lamineers to flourish Build trusted partnerships with stakeholders to identify learning needs and create the right solutions. Commit to continuous improvement by embracing new ways of working, growing your own capability and contributing to the development of others. Your top five responsibilities Partner and challenge: Work closely with stakeholders to explore growth opportunities. Ask thoughtful questions, challenge assumptions and help shape the right learning solution. Design, test and improve: Create engaging, discovery-led learning experiences. Pilot ideas before scaling, gather meaningful feedback and continuously refine solutions to maximise their impact. Support our learning ecosystem: Keep Thrive running smoothly by maintaining content, supporting users, monitoring learning data and reporting on what's working and where we can improve. Use AI with purpose: Embrace AI as part of your everyday workflow, identifying practical ways it can help us design, develop and deliver learning more efficiently, while applying critical thinking to ensure quality always comes first. Facilitate and contribute: Facilitate learning sessions, including our Laminar Way series, and contribute to a wide range of L&D initiatives, building your facilitation skills and broadening your impact over time. Your Capabilities You'll thrive in this role if you're curious about how people learn and enjoy designing learning solutions that make a real difference. You're comfortable taking ownership, asking thoughtful questions and navigating ambiguity to find the best way forward. You enjoy variety and working across different parts of the L&D cycle. As a candidate, you should have: Must-Have (The fundamentals) Mastery: 2-4 years' experience in L&D, training design, facilitation, coaching, people development or consultancy. Understands what makes learning effective, from uncovering the real need to designing experiences that people can apply in their work. Curious about learning technology (no experience with Thrive or Rise 360 needed) and excited by the potential of AI to design and deliver learning more effectively, with the judgement to know when it adds value. A degree in Behavioural Science, Organisational Psychology, Educational Psychology, L&D or a related field is a bonus, not a requirement. Communication: Builds relationships easily and asks good questions to get to the real need behind a request. Communicates clearly, listens well, and adapts to the audience. Shares a point of view while staying open to feedback. Leadership: Takes initiative rather than waiting to be asked. Comfortable working through ambiguity, makes decisions within their remit, knows when to escalate, and is keen to grow in confidence and capability over time. Impact: An experience in taking ownership of projects and improving processes, and a genuine interest in growth. Like everyone at Laminar, you'll have your own Individual Development Plan, and we're looking for someone who is excited to use it to continue growing. Nice to have (or areas you'll develop with us) Mastery: Experience designing learning using Rise 360 and working with a Learning Management System. Some experience facilitating learning sessions, whether through training, workshops, coaching, teaching or knowledge-sharing. Communication: Experience working with different stakeholder groups or in a consultancy-style environment. Leadership: An interest in developing your facilitation skills and growing into more coaching-style conversations with stakeholders over time. Laminar isn't the place for you if any of the following is true: You want an easy, chilled-out role without much challenge You like to be the smartest person in the room You don't like continuously receiving honest candid feedback You prefer to do your own thing rather than work with a team Benefits The Standard Stuff Health Insurance Scheme. Comprehensive private health coverage - for you and your family. Because your well-being is our priority Bonus Scheme. As a permanent member of the team, you'll share in our success. Our annual bonus is designed to reward both the now and the future - with a flexible mix of cash and high-growth equity that you choose. Bonuses are discretionary and based on performance Professional body membership. One fee covered per year - so you can stay connected to your field and develop your craft The Life-Changing Stuff In-house coaching: Regular 1:1 coaching sessions, fully confidential, to help you navigate challenges, build self-awareness, and grow intentionally - professionally and as a human being Flexibility : Getting things done is what really matters, not what time of day you do it. That means you don't have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years' worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That's literally what our vision is all about and the primary reason Laminar exists. Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won't be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us Important! Applying properly We get thousands of applications so please write us a letter as part of your application explaining: Why do you want to join us? If you joined, where do you think you could make the most impact and how? We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. Compensation Additional Information

What is PerfectServe ? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach: In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years. At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place! About the role Join a new, small team building PerfectServe's data platform. We are building the pipelines and models that bring data together from across PerfectServe's product portfolio. You will work closely with a staff data engineer and a platform engineer, with enough ownership to see your work in production and enough support to learn quickly. The source systems are varied, so the work spans extending established pipelines and designing new ones from scratch. That range is a good part of the job. Why this role, specifically Joining a platform in its first months is a different experience from joining one that is five years old. The patterns are still being set, which means your questions change them. You will see the whole path — a production source system at one end, someone making a decision at the other — rather than one layer of a stack somebody else assembled. You will have a dedicated team to work with and learn from so the ownership comes without being thrown in unsupported. What you will do Build and maintain ingestion pipelines from production source systems Write transformation models that turn raw data into datasets people can trust Apply dimensional and medallion modelling patterns as the warehouse takes shape Deploy pipelines to production, and test them properly — idempotency, data quality checks Contribute to data model and schema design, and to design reviews Document what you build, including runbooks for the pipelines you own What you bring Professional experience building data pipelines, with production ownership of at least some Strong SQL, and a working programming language — Python, Go or equivalent Hands-on dbt, or another transformation framework A cloud data warehouse — Snowflake, BigQuery, Redshift or similar Practical ELT and orchestration experience (Fivetran, Airflow or equivalent) Working AWS knowledge — object storage, access basics, and enough networking to reason about where data moves A testing instinct for data, not only for code Nice to have Change-data-capture SQL Server sources Healthcare or another regulated data environment Exposure to a BI or semantic layer Why Join PerfectServe? At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation. We offer a salary range of $115,000–$140,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations. Benefits: Remote first work environment Health, Dental, Vision, Life and Disability Insurance options available day one. 401K - with match and immediately vested. 17 company holidays, 2 floating holidays plus competitive paid time off policy Internal Advancement Opportunities PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients—collaborating to unlock value, grow their business, and drive revenue for them and SeatGeek. You'll build the foundations for long-term, high-impact relationships by deeply understanding your clients' objectives and guiding them to strategic outcomes through data, insights, and industry expertise. This is a high-growth opportunity for someone eager to master the craft of client success while gaining exposure to commercial strategy, product adoption, and value realization across some of the most innovative players in sports and entertainment. What you'll do Serve as a strategic partner to clients, aligning SeatGeek's technology with their business goals to drive revenue growth and deliver win/win solutions Build trusted relationships with senior leaders and key decision-makers across client organizations, expanding SeatGeek's influence and creating alignment around strategic priorities Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success Leverage strong client relationships across all levels of the clients org, including senior leadership to generate advocacy through case studies, referrals, and industry exposure Manage daily communication, resolve issues, and build trust with a portfolio of clients, including complex accounts Travel to client events as needed (up to 25-30%) to support client engagement Analyze product usage, sales, and financial data using tools like Looker, Excel, Google Suite, and internal reporting tools to guide strategic decisions Quarterback internal projects, collaborating across departments to support client and team-wide requirements and influence roadmaps Contribute to internal planning efforts, including forecasting, onboarding, and scaling client success operations What you have 4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus Track record of driving client outcomes—not just managing relationships, but improving business performance and revenue results with the ability to show it through data. Experience and comfort presenting to and building relationships at leadership levels of internal and external partner organizations. Deep understanding of commercial and financial aspects of companies, and how to impact the P&L Strong communication and presentation skills; you can simplify complexity and speak both client and product Confidence working with data; experience with platforms like Looker, Google Suite and other reporting tools including AI is a plus Problem-solver who takes initiative, navigates ambiguity, and adapts quickly Collaborative mindset with a "one team" approach to working cross-functionally Willingness to travel to client locations and events regularly (~25%-30%) Bachelor's degree preferred Why You'll Love This Role You'll get to work with iconic sports teams, venues, and live event brands, helping shape fan experiences. And as part of that, you'll get to attend marquee sporting events and concerts You'll be part of a team that values commercial impact , not just operational excellence You'll collaborate closely with peers in CS and across the company You'll get exposure to leadership, both at SeatGeek and with client execs You'll join a culture that's bold, transparent, and obsessed with doing meaningful work—no B.S. busywork allowed Perks Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Eligible for the SG discretionary annual bonus based on individual and company performance Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $110,000 - $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote