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Software Engineer, Resource Automation
NEW
StripePERM, United States (Fully Remote)yesterday
InternshipFully RemoteMid$156,800 - $235,200 / Year
goawsazuregcpdockerkubernetes+9

Who we are About Stripe  Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do Responsibilities Design, implement, test, deploy, and maintain backend services that support internal infrastructure and microservice operations.  Develop automation and tooling that streamlines resource provisioning, deployments, and operational workflows for internal engineering teams. Produce and review technical designs; evaluate tradeoffs across reliability, latency, throughput, resiliency, cost, and engineering velocity.  Improve service operability by implementing monitoring/alerting, participating in on-call support as applicable, performing root-cause analysis, and addressing recurring failure modes.  Uphold engineering standards through code reviews, documentation, testing practices, and iterative improvements to existing services and systems. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering or a related field, plus 2 years of related work experience in software engineering.   Must also have 2 years of experience in each of the following:   Backend development in Go, including building production services and writing automated tests; Distributed systems and microservices, and designing and implementing service APIs, including HTTP/REST or gRPC; Deploying and operating services using common cloud primitives computing, networking, and storage in cloud environments including AWS, Azure, GCP, or OCI; Containers and orchestration, including Docker and Kubernetes and operating containerized services in production; and Observability and production troubleshooting, including using logs, metrics, and tracing to diagnose issues in Linux-based environments.   Salary: $156,800.00 - $235,200.00/yr. This salary range represents the base salary range for the role and any sales commissions /sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting Permitted.   Multiple Positions Available.  Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA73 #LI-DNI

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Americas Sales Business Partner Manager
NEW
TwilioRemote - US (Fully Remote)yesterday
Full TimeFully RemoteMid$116,960 - $146,200 / Year
gopacainsurancesalesrecruiting

Who we are  At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to  hundreds of thousands of businesses  and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.  . See yourself at Twilio Join the team as Twilio's next Americas Sales Business Partner Manager. About the job We are seeking an Americas Sales Business Partner Manager (SBP) to serve as the right hand Sales Ops leader to leaders across the Americas Sales organization. In this role, you will be instrumental in ensuring alignment between sales strategy and execution, fostering collaboration across teams, and driving operational excellence that accelerates growth and delivers measurable results for your verticals. The ideal candidate is a hands-on Sales Operations leader with deep go-to-market (GTM) and enterprise-scale software/tech experience in sales strategy. Success requires tight alignment and collaboration with your peer Sales Operations functional leaders ( Strategic Operations, Sales Compensation, GTM Initiatives and GTM Analytics, GTM Enablement) and company-wide cross-functional teams such as HR, finance, marketing, product and more. Responsibilities In this role, you'll: Be the Business partner to GTM leaders; challenge the status quo. Shape & execute business strategy to address risks / obstacles / opportunities. Translate strategy into actionable operational plans & execute. Be the Voice of sales in cross-functional initiatives. Execute operational cadences at the Vertical/Segment level supporting a Regional VP of Sales Manage forecast and pipeline health; drive predictability for month/quarter/year. Provide business performance insights; facilitate decision-making. Produce recurring & ad hoc exec business updates.  Engage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Territory & Quota operationalization) in alignment with Strategic Operations peer function. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs). Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc). Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams. Bachelor's Degree or equivalent years' of experience; graduate degree a plus. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700. Based in the San Francisco Bay area, California: $137,520 - $171,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information  Applications for this role are intended to be accepted until November 20, 2026, but may change based on business needs.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Customer Success Manager, Scale
NEW
IntercomDublin, Ireland (Hybrid)yesterday
InternshipHybridMid
crmsalesforcesalescustomer successcustomer supportrecruiting+2

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  We're building Intercom's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you'll be the customer's trusted guide—helping them adopt and embed Intercom's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you're excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing?  Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support. Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints. Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed. Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion. Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training. Help define what "Scaled CS" means here: you'll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like. What skills do I need?  2–4+ years in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement. Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them. Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources. Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders). Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn't working, and adapt strategy based on results. Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them. Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders. Bonus skills & attributes  Interest in consumption or usage-based SaaS models. Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools. Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.   Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

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Account Executive, Federal - State & Local
NEW
FigmaUnited States (Hybrid)yesterday
InternshipHybridMid$165,000 - $165,000 / Year
gofigmadentalmental healthprocurementcompliance+11

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, Federal - State & Local to drive new business and expand Figma's presence across State & Local government agencies. As the first dedicated State & Local Account Executive at Figma, you will help define Figma's initial go-to-market approach for State & Local government, establishing the strategies, process, and best practices that will guide future sales hires. This role requires proactive pipeline generation, strategic account management, and the ability to navigate complex State & Local buying processes. You will work closely with Design, Product, Engineering, and IT leaders to understand their priorities, demonstrate Figma's value, and grow adoption across their organizations. This is an opportunity to help shape Figma's State & Local sales strategy, learn from leading sellers, and build a strong network of cross-functional partners. This is a full-time role that can be held from our San Francisco hub or remotely within the Pacific US time zone. What you'll do at Figma: Own a named book of State & Local accounts, driving acquisition, expansion, and retention to exceed quarterly and annual sales targets Build pipeline through outbound prospecting, territory planning, account mapping, partner collaboration, and public sector engagement Develop strategic account plans aligned with agency priorities, funding sources, budget cycles, and purchasing timelines Lead multi-stakeholder sales cycles, building executive sponsorship and internal champions while navigating security, accessibility, and SLED procurement requirements Partner with Solutions Engineering, Customer Success, Marketing, and channel teams to demonstrate value, advance opportunities, and drive adoption Win foundational government customers, establishing reference accounts and success stories that define Figma's value across State & Local government Own RFP strategy and proposal execution, mobilizing internal stakeholders under tight deadlines to win competitive government bids Make accessible citizen experiences central to the value story, showing how Figma helps agencies modernize digital service delivery and better serve their communities We'd love to hear from you if you have: 8+ years of enterprise sales experience, including significant SaaS experience selling into State & Local government agencies Consistent success acquiring new accounts, expanding existing relationships, and exceeding sales targets, supported by proactive outbound prospecting and strategic territory development Experience managing complex sales cycles of six months or longer, with an understanding of SL budget cycles, procurement requirements, and reseller and channel partner ecosystems Demonstrated ability to build trust with executives, technical teams, and agency or institutional leaders, aligning solutions to organizational priorities through effective discovery, qualification, and value-selling Strong communication, negotiation, and account planning skills, with a structured sales methodology and the ability to manage competing priorities across a territory While it's not required, it's an added plus if you also have: Established relationships within the assigned SL territory and experience co-selling with resellers, systems integrators, or other public sector partners Understanding of public sector requirements for data privacy, accessibility, and security Demonstrated success in a changing environment or building an emerging sales motion, with certification or formal training in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $165,000 — $190,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

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Senior Support Specialist, Premium
NEW
AirbnbGurugram, India2 days ago
InternshipOn-siteSenior
case managementcrmcustomer supportrecruiting

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: You will join an elite process team focused on premium, high-stakes customer interactions, supporting high-end guests and Hosts within the Airbnb community. The environment is: Multicultural and hospitality-oriented, with exposure to high-profile and influential clientele. Based in Gurugram / Delhi-NCR, with an expectation of in-office work aligned with business needs. Fast-paced, complex, and ambiguous, requiring adaptability, responsiveness, and professionalism. Collaborative, involving close interaction with internal stakeholders and cross-functional teams. The Difference You Will Make: Deliver bespoke, high-quality customer support that reflects Airbnb's commitment to excellence, especially for high-end customers. Take complete ownership of complex and high-stakes cases, ensuring final resolution or settlement and building strong relationships with users. Combine efficiency with personalized service, handling high case volumes without compromising quality. Proactively enhance the customer experience by anticipating needs, offering relevant solutions, and going above and beyond in every interaction. Contribute to continuous improvement by sharing insights about the community experience and supporting your team's operational success. Build trust with internal and external stakeholders through effective relationship management and consistent delivery of results. Help uphold top hospitality standards in every interaction, influencing user satisfaction and brand perception. A Typical Day:  Providing Personalized and Exceptional Customer Support Interacting with guests and Hosts through live chat, social platforms, messaging, and phone. Understanding the specific needs of high-end customers and tailoring your communication and solutions. Adapting your approach to diverse cultural backgrounds and individual preferences. Complex Case Management Owning assigned cases end-to-end, following workflows and management guidelines to reach final resolution. Exercising sound judgment and an ownership mentality, escalating to other teams when necessary. Being receptive to feedback from management and quality teams and quickly applying it to improve your work. Combining Efficiency with Bespoke Quality Managing a high volume of cases while maintaining personalized, high-quality service. Resolving issues quickly and effectively to ensure mutual satisfaction and uphold hospitality standards. Participating in Your Team's Improvement Using your operational knowledge to support team success and performance. Providing feedback and insights on community experience and improvement opportunities. Helping document ways of working, best practices, and norms as requested. Offering technical/functional/subject-matter guidance to less experienced team members. Going Above and Beyond Anticipating customer needs and proactively suggesting solutions or options to smooth their experience. Responding promptly and efficiently to inquiries and issues, ensuring timely resolution. Stakeholder Engagement Building trust with internal and external stakeholders through consistent delivery and open communication. Demonstrating openness and approachability when resolving issues. Understanding key functional drivers and their business impact. Being on-call for emergency situations in evenings and weekends, as required. Your Expertise: Background & experience 7+ years of relevant experience in multicultural customer service teams, preferably in hospitality and premium support (experience with Apple, Amex (David Jones), Amazon premium support, Ritz Carlton is a plus). Experience in roles involving calls and customer/client contacts, ideally with high-profile or influential clientele. Graduate degree or above. Hospitality experience, particularly with technology platforms, is a plus. Prior experience using phone, messaging, or live chat to interact with users/customers. Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective, and timely manner, with the ability to explain complex ideas simply. Ability and willingness to work weekends, public holidays, and evening shifts; schedule may change based on business needs. Location: Gurgaon Willing to work in 24*7 rotational shifts, work from office. Skills & expertise Excellent verbal and written communication skills for engaging guests, Hosts, and stakeholders. Strong ability to understand guest needs and provide personalized recommendations and assistance. Strong problem-solving abilities and emotional intelligence to identify root causes and fully resolve issues. Ability to manage high volumes of work, multitask, prioritize, and adhere to schedules (breaks, lunches, training). A strong passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively and decisively. Proficiency with Apple/Mac OS, Google Suite, CRM systems, and the ability to quickly learn new tools (including Google Sheets, Google Docs, etc.). Proficiency in English required; additional languages are a plus. High level of professionalism, confidentiality, adaptability, responsiveness, proactiveness, resourcefulness, and efficiency. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.   India Annual Pay Range ₹1,090,000 — ₹1,340,000 INR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Director of Product Management, Observability
InternshipHybridDirector
prometheusopentelemetryelasticsearchcompliancecompliancesales+1

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Every outcome on the Elastic platform starts with data getting in. Streams, Elastic's telemetry pipeline, is the shared ingest layer for Observability, Security, and Search. It collects data from any source, processes and routes it, and stores it in Elasticsearch or the customer's own object storage, all built on open standards like OpenTelemetry and Prometheus. As Director of Product Management, you will own Streams end to end and lead the PM team behind it. Your job is to make Elastic the easiest platform to bring data to, for every solution and every customer. What You Will Be Doing Own the strategy and roadmap for data collection, ingestion, processing and routing, and the integrations framework. Define and track KPIs focused on product and feature adoption Partner with Observability, Security, and Search product leaders to provide a shared service everyone can leverage Make getting data ingestion self-service, with time-to-first-data measured in minutes. Lead a team of distributed product managers and enable them to deliver measurable outcomes. Drive roadmap priorities by working with customers, internal teams, and the community Work with engineers and designers to scope and define compelling features Enable sales, marketing, and partners with clear messaging and positioning What You Bring  10+ years in product management, including 4+ years leading PM teams in data infrastructure, observability, or data pipelines. Deep technical fluency in telemetry ingest: OpenTelemetry, Prometheus, log processing, routing, and agent management. Experience shipping SaaS products with usage-based pricing, and building platform capabilities shared by several product lines. Excellent verbal and written communication skills Familiarity with the Elastic Stack is a plus Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting salary range for this role is: 461 700 zł — 730 400 zł PLN Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Group Product Manager - Code Security
InternshipHybridMid
devopssredatadogremediationinstagramsales+1

About Datadog: We're on a mission to build the best platform in the world to defend the enterprise from code-to-cloud-to-runtime. Used by thousands of companies globally, Datadog security products uniquely leverage Datadog's unified security and observability platform so Security, DevOps and SRE can collaborate rapidly and seamlessly to deliver better detection, prioritization and remediation. Our product and engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. The Opportunity: In this competitive market, the Group Product Manager for Code Security will play a mission-critical role in providing product and strategy leadership to grow Datadog's market share through differentiation, innovation and compelling customer value. This leader will lead a talented and growing team of product managers and work with world class engineers to build and grow multiple Code Security products that play an essential role for our customers' code security programs, and growing Datadog into a security industry leader. You Will:  Run and grow multiple Code Security products to meet revenue and business targets with the goal of building a multi-hundred million dollar annual business. Lead and own product strategy and roadmap for accountable security products, fully aligned to revenue and business goals and with compelling differentiation and customer value. Ensure predictable roadmap execution across direct and partner teams to achieve product and business outcomes required to meet the revenue and business goals. Analyze and develop pricing and packaging strategies to maximize revenue through attaching deep understanding of market dynamics and other strategic leverage points. Drive GTM strategy with GTM partner teams to achieve revenue and business goals Fulfill the role as the product-leader representative across accountable product lines with analyst, press and customer communities Manage and grow individual contributor (IC) Product Managers, ensuring they are motivated, delivering high quality work and finding high fulfillment. Model and contribute to a culture of learning and collaboration across product management and the broader organization Raise the bar of PM leadership through leadership in strategy development, roadmap planning and execution, GTM and overall product-leader responsibilities. You Are: An experienced leader in Product Management with demonstrated business growth and customer adoption success in the CNAPP , data and AI security markets. A seasoned team leader with experience directly managing product management teams and mentoring talent into sustained high performers.  Passionate about GTM and have demonstrated success in developing GTM programs and achieving GTM targets with counterparts in sales, sales engineering, channels, marketing and customer success.  Excellent at cross-functional alignment and ensuring all partner organizations are fully aligned and committed to delivering what is needed to achieve roadmap and business goals. Highly skilled in pricing and packaging strategies to maximize revenue potential and strategic advantage. Highly customer-centric and a convincing champion of the needs of the customer to deliver a compelling, high value and high quality customer experience across all phases of the customer lifecycle Demonstrated technical knowledge to be able to discuss technical concepts with customers and engineering counterparts A compelling presenter with excellent verbal and written communication skills with a proven track record of presenting and defending your ideas to executive, technical and non-technical audiences, as well as external audiences including industry analysts. Highly data-driven with an advanced analytical aptitude that can draw critical insights through synthesizing market, competitive, usage, pipeline and other data sources. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Why You Should Apply:  Generous and competitive global and US benefits New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities  Product training to develop an in-depth understanding of our product and space Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

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Principal, Marketing Analytics
NEW
ElasticUnited States (Hybrid)yesterday
Full TimeHybridMid$159,800 - $159,800 / Year
pythonrelasticsearchsqlbigquerydbt+15

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role: We are looking for a Principal who understands how marketing and sales work collectively to create revenue. You'll be the architect, the builder, and the link between the business and the systems that serve it. You'll learn what decisions leaders face, form a point of view on which systems, tools, and products are worth building or buying, and make the case for it with clear reasoning. You'll also build the data models and analysis that deliver the value. You'll partner with Marketing, Sales, Revenue Operations, Finance, and Data teams, and you'll mentor senior analysts and engineers. Your role is to help the business answer where to invest, which accounts to pursue, and what drives revenue. Meet with business leaders to understand their problems and decisions. Turn them into analyses, recommended actions, and clear requirements for systems and data. Recommend which systems, tools, and products to prioritize, with a clear point of view and the reasoning behind it. Build the business case for each investment: expected value, required resources, and total cost of ownership. Present it to leaders and gain agreement. Design the overall architecture for marketing and sales measurement, and build the core data models, pipelines, and machine learning datasets, with testing and version control. Build models that show how marketing spend and activity convert to pipeline and revenue, and measure the full customer path from first touch to closed deal. Define account-based performance measures and apply them with Sales and Marketing. Combine attribution, incrementality, and mix modeling into one consistent view of what works. Build tools that let marketers ask questions in plain language and get trusted answers. Set standards for metric definitions, data quality, and privacy compliance (GDPR/CCPA), and keep them consistent across Sales, Marketing, and systems teams. Plan roadmaps and milestones with Data Engineering, Analytics, and IT. Mentor senior analysts and engineers. What You Bring: Bachelor's degree or equivalent in a quantitative or technical field, such as Economics, Statistics, Engineering, or Computer Science. 10+ years in marketing or GTM analytics at a B2B company. Experience designing data and analytics architecture, and recommending which tools and platforms to build, buy, or retire. Experience building business cases, including cost, value, and total cost of ownership, and influencing senior leaders to reach agreement. A consultative style. You can uncover business pain points and turn them into analysis plans that lead to decisions. Funnel economics and performance modeling experience across sales and marketing data. Experience with account-based strategy, motions, and frameworks, and with marketing lifecycle and deal lifecycle analytics. Proficient presentation skills, with the ability to explain methods, trade-offs, and results to executives and non-technical teams. Extensive SQL and dbt (or similar), data modeling, and cloud data warehouse experience, preferably BigQuery. Python or R skills, with clean, tested code. Hands-on experience with attribution, incrementality testing, and/or marketing mix modeling, plus applied statistics. Knowledge of machine learning models, and the ability to help build and use them in production. Experience mentoring and developing others. Bonus Points: Experience with Salesforce, Marketo, or similar GTM systems data. Experience across PLG, SLG, ABM, and Enterprise sales motions. Experience building natural language question-and-answer tools for business data. Privacy-first and cookieless measurement experience.     #LI-JM5 Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.  These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.   An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $159,800 — $252,800 USD The typical starting salary range for this role in the select locations listed above is: $191,900 — $303,500 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Mid Market Account Executive - West
NEW
ElasticUnited States (Hybrid)yesterday
ContractHybridExecutive$78,700 - $78,700 / Year
elasticsearchcompliancecompliancecrmsalesoutbound+3

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic, the Search AI company, is looking for a high-energy Mid Market Account Executive to drive net-new revenue within Mid Market accounts. You'll be the owner of a defined territory where you'll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Mid Market segment. What You Will Be Doing Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities. Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals. Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic's Search, Observability, and Security capabilities to measurable business outcomes. Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %. Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get trades, and land multi-year consumption commitments. Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures. Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes. What You Bring Proven SaaS quota‐carrying success: 3+ years closing complex SaaS deals, consistently overachieving targets in a consumption-based or usage-model environment. Expert discovery & qualification skills: Demonstrated ability to apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals. Compelling value storytellers: Track record of delivering executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated. Strong negotiation chops: History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in. Technical & cloud fluency: Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization. Collaborative mindset & coachability: A learner who partners effectively with internal teams, incorporates feedback, and embodies Elastic's values of community and openness. Open Source enthusiasm: Genuine appreciation for open-source communities and the Elastic model—bonus if you've sold or advocated in an OSS context. Bonus Points Prior experience at an open-source or developer‐centric infrastructure company. Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases. If you're driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we'd love to talk. Apply today! Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE).  On-Target Earnings (OTE) are based on a 50/50 pay mix (base salary / target variable).   The typical starting OTE range for new hires in this role is listed below.  This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.   An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $78,700 — $124,500 USD The typical starting Target Variable range for this role is: $78,600 — $124,400 USD The typical starting On-Target Earnings (OTE) range for this role is: $157,300 — $248,900 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Director of Product Management, Observability
InternshipHybridDirector$192,500 - $192,500 / Year
prometheusopentelemetryelasticsearchcadcompliancecompliance+2

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Every outcome on the Elastic platform starts with data getting in. Streams, Elastic's telemetry pipeline, is the shared ingest layer for Observability, Security, and Search. It collects data from any source, processes and routes it, and stores it in Elasticsearch or the customer's own object storage, all built on open standards like OpenTelemetry and Prometheus. As Director of Product Management, you will own Streams end to end and lead the PM team behind it. Your job is to make Elastic the easiest platform to bring data to, for every solution and every customer. What You Will Be Doing Own the strategy and roadmap for data collection, ingestion, processing and routing, and the integrations framework. Define and track KPIs focused on product and feature adoption Partner with Observability, Security, and Search product leaders to provide a shared service everyone can leverage Make getting data ingestion self-service, with time-to-first-data measured in minutes. Lead a team of distributed product managers and enable them to deliver measurable outcomes. Drive roadmap priorities by working with customers, internal teams, and the community Work with engineers and designers to scope and define compelling features Enable sales, marketing, and partners with clear messaging and positioning What You Bring  10+ years in product management, including 4+ years leading PM teams in data infrastructure, observability, or data pipelines. Deep technical fluency in telemetry ingest: OpenTelemetry, Prometheus, log processing, routing, and agent management. Experience shipping SaaS products with usage-based pricing, and building platform capabilities shared by several product lines. Excellent verbal and written communication skills Familiarity with the Elastic Stack is a plus Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  The typical starting salary range for new hires in this role is listed below.  These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.   An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched Registered Retirement Savings Plan (RRSP) with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $192,500 — $304,500 CAD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Director of Product Management, Observability
InternshipHybridDirector
prometheusopentelemetryelasticsearchcompliancecompliancesales+1

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Every outcome on the Elastic platform starts with data getting in. Streams, Elastic's telemetry pipeline, is the shared ingest layer for Observability, Security, and Search. It collects data from any source, processes and routes it, and stores it in Elasticsearch or the customer's own object storage, all built on open standards like OpenTelemetry and Prometheus. As Director of Product Management, you will own Streams end to end and lead the PM team behind it. Your job is to make Elastic the easiest platform to bring data to, for every solution and every customer. What You Will Be Doing Own the strategy and roadmap for data collection, ingestion, processing and routing, and the integrations framework. Define and track KPIs focused on product and feature adoption Partner with Observability, Security, and Search product leaders to provide a shared service everyone can leverage Make getting data ingestion self-service, with time-to-first-data measured in minutes. Lead a team of distributed product managers and enable them to deliver measurable outcomes. Drive roadmap priorities by working with customers, internal teams, and the community Work with engineers and designers to scope and define compelling features Enable sales, marketing, and partners with clear messaging and positioning What You Bring  10+ years in product management, including 4+ years leading PM teams in data infrastructure, observability, or data pipelines. Deep technical fluency in telemetry ingest: OpenTelemetry, Prometheus, log processing, routing, and agent management. Experience shipping SaaS products with usage-based pricing, and building platform capabilities shared by several product lines. Excellent verbal and written communication skills Familiarity with the Elastic Stack is a plus Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting salary range for this role is: €91.600 — €144.900 EUR Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Account Executive - Nordics (Hunter)
ContractOn-siteExecutive
salesoutboundaccount executivesourcing

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Nordic team is a high-velocity, solution-oriented sales team dedicated to capturing market share and landing the region's next generation of high-growth tech companies and enterprise category leaders. From Maersk to Lovable, we win new business by showing companies how Stripe's financial infrastructure unlocks new revenue streams and powers international expansion. What you'll do As an Enterprise Account Executive covering new business, you'll identify new opportunities to expand Stripe's footprint. Specifically, we're looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Proactively identify, target, and acquire high-growth mid-market and enterprise prospects across the Nordic region to aggressively expand Stripe's market footprint. Build and execute creative, hyper-targeted outbound strategies to open doors with executive decision-makers Lead complex sales processes from initial prospect contact and discovery through technical qualification, business case delivery, commercial negotiation, and contract execution. Perform strategic account mapping across target organizations to build deep, multi-threaded relationships with business and technical leaders. Collaborate with sales engineering, product, and leadership to refine outbound playbooks and elevate Stripe's net-new acquisition strategy in the Nordics. Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of enterprise/mid-market SaaS or fintech sales experience with a proven track record of consistently exceeding net-new ARR and new logo quotas Ability to understand technical requirements and craft solutions across multiple products Proactive experience sourcing pipeline independently through cold outreach, executive networking, and strategic prospecting. Proven ability to lead complex negotiations involving bespoke commercial agreements. A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Superior verbal and written communication skills in English  Preferred requirements Proven domain knowledge in payments (e.g, acquiring, payment orchestration, or embedded finance). A track record of closing complex, seven figure+ Enterprise deals Professional working proficiency in one of the Nordic languages Ability to operate in a highly ambiguous and fast-paced environment

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