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5,951 jobs

clinical pharmacist
MercorToronto, Canada14 days ago
Full TimeOn-siteMidCA$156,000 - CA$249,600 / Year
clinicalpharmacypharmacistresearch

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Pharmacist Type: Contract Compensation: $75?$120/hour Location: Remote Role Responsibilities Confirm interaction, dosing, or contraindication findings against the patient's full medication list and chart. Catch missed interactions and stale patient data driving incorrect doses; update based on newer Special Alerts . Judge completeness of the clinical picture, ensuring all active meds, labs, and comorbidities are considered. Distinguish "permitted" from "appropriate" and flag poor drug choices for specific patients. Verify clinical conclusions are carried through to order updates, prescriber notifications, and chart documentation. Qualifications Must-Have Frequent Lexidrug (or Lexicomp) use - weekly or more - in your current or recent role 2+ years of professional pharmacy experience , inpatient/hospital setting strongly preferred Reflexive use of Interactions , Trissel's , and monograph sections PharmD and active pharmacy license , or equivalent verification-heavy clinical experience Strong working knowledge in at least 2?3 specialized areas above, tied to your practice setting Comfort judging whether a correct clinical finding was properly followed through Preferred Prior data annotation, labeling, or AI evaluation experience Application Process (Takes 20?30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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nurse practitioner
Source CodeBrampton, Canada14 days ago
Full TimeOn-siteMidFrom CA$124,800 / Year
patient careclinicalnurse practitioneremr

Nurse Practitioner ? Primary Care Location: Brampton, ON Job Type: Full-Time (30?40 hours/week) We are seeking an experienced Nurse Practitioner to join our busy Primary Care Clinic in Brampton. Qualifications Current registration with the College of Nurses of Ontario (CNO) Fully certified Nurse Practitioner Independent licence to practice in Ontario Previous primary care experience preferred Strong clinical, communication, and organizational skills Responsibilities Assess, diagnose, and manage acute and chronic conditions Order and interpret diagnostic tests Prescribe medications and develop treatment plans Provide preventive care and patient education Complete approximately 10?20 phone appointments and 10?20 in-person appointments per clinic day Maintain accurate EMR documentation Collaborate with physicians and the healthcare team to provide high-quality patient care We offer a competitive hourly rate, a supportive team environment, and the opportunity to provide comprehensive primary care to a diverse patient population.

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emergency nurse
Full TimeOn-siteMidCA$93,600 - CA$10,348,000 / Year
expressclinicalrnlpntriageacls+5

Express Healthcare Staffing works with numerous medical facilities throughout Alberta and are seeking Travel License Practical Nurses (LPNs) with experience in Emergency Care (ER/ED) and CTAS (Canadian Triage and Acuity Scale) certification What We Offer: $45-49 hourly rate $75 per day diem Flight/rental car reimbursement Accommodations provided License reimbursement (conditions apply) Excellent Referral program We offer a $100 Fast Start Bonus - For those who are credentialed and pick up 3 shifts within 7 calendar days of starting credentialing process + $250 referral bonus available (subject to conditions)! Requirements: Minimum 1 year recent paid work experience in ER CTAS - https://ctas-phctas.ca/ Preferred ACLS Provincial license or ability to attain provincial license in Alberta Minimum 8 weeks Demonstrates ability to understand, speak, read and write effectively in English Excellent observation, communication, and critical thinking skills Able to be flexible for scheduling Connect care training is an asset Call 403-356-9692 or email healthcarealberta@expresspros.com your Resume/Certifications for immediate application. Express Healthcare Staffing is a leading healthcare staffing agency franchise based in Red Deer, Alberta. With 15+ locations across the U.S. and Canada, we specialize in Per Diem, Contract/Travel, and Direct Hire placements. Our expert team ensures top-notch clinical staffing for hospitals and long-term care facilities. We recruit skilled professionals in areas such as RN (all specialties), HCA, LPN, Dental Assistants, Hygienists, X-ray technicians, Laboratory Techs, Medical Assistants, Respiratory Therapists, and Caregivers. Elevate your healthcare team with Express!

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software developer
Source CodeToronto, Canada14 days ago
Full TimeOn-siteMidFrom CA$187,636 / Year
javaspring bootawsecslambdas3+13

RQ00738 - Software Developer - Full Stack - Senior Location: Toronto (525 University Avenue) - Hybrid Duration: 8 months contract (164 Business Days) + possible extension Must Haves: Senior Full Stack software development experience delivering complex healthcare, cloud, integration, or digital health modernization projects. Extensive Java and Spring Boot microservices development experience. Experience designing and developing REST APIs and FHIR APIs. Hands-on experience with Smile CDR implementation and customization. Experience with AWS HealthLake and FHIR repository implementation. Experience developing healthcare interoperability solutions using FHIR R4/R4B, SMART on FHIR, HL7v2, OAuth2/OIDC, and JWT. Experience integrating healthcare applications with Provider Registry, Master Data Management systems, and the EPIC EHR, Meditech and Cerner Experience with Central Intake hubs such as RICOH and Novari Experience implementing advanced provider directory search using OpenSearch or Elasticsearch. Public Sector Experience: Must Have Background Information: The Agency is expanding the Provincial Health Services Directory (PHSD) to incorporate artificial intelligence capabilities that improve provider discovery, referral quality, and healthcare navigation across provincial digital health applications. The solution will utilize PHSD provider, practitioner, organization, healthcare service, specialty, location, and service metadata together with clinical referral context to provide intelligent recommendations while maintaining traceability to authoritative source data. AI agents will consume PHSD FHIR APIs, Smile CDR, AWS HealthLake, the Agency Master Data Management, and other provincial digital health assets to provide grounded responses rather than generative opinions. The project includes development of reusable AI services, MCP servers, semantic search capabilities, vector-based retrieval, prompt orchestration, evaluation frameworks, and secure integration with SMART on FHIR applications and provincial healthcare systems. The implementation will emphasize explainability, auditability, privacy, security, and clinical confidence while supporting future AI-enabled healthcare workflows across the Agency. Must Haves: Senior Full Stack software development experience delivering complex healthcare, cloud, integration, or digital health modernization projects. Extensive Java and Spring Boot microservices development experience. Experience designing and developing REST APIs and FHIR APIs. Hands-on experience with Smile CDR implementation and customization. Experience with AWS HealthLake and FHIR repository implementation. Experience developing healthcare interoperability solutions using FHIR R4/R4B, SMART on FHIR, HL7v2, OAuth2/OIDC, and JWT. Experience integrating healthcare applications with Provider Registry, Master Data Management systems, and the EPIC EHR, Meditech and Cerner Experience with Central Intake hubs such as RICOH and Novari Experience implementing advanced provider directory search using OpenSearch or Elasticsearch. Experience with PostgreSQL and healthcare data modelling. Experience using AWS services including ECS, Lambda, API Gateway, S3, SNS, SQS, EventBridge, CloudWatch, IAM, Secrets Manager, and CloudFormation or CDK. Experience developing secure APIs using OAuth2, OpenID Connect, JWT, RBAC, and confidential client authentication. Excellent communication, documentation, and stakeholder collaboration skills Responsibilities: Design, develop, maintain, and support PHSD backend services using Jav

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Senior Project Manager
MustardseedRemote (Fully Remote)15 days ago
Full TimeFully RemoteSenior$92,000 - $138,000 / Year
clinicalmanufacturingsix sigmaproject managementpmpfinancial analysis+6

Job Description: Sr. Project Manager Location: Remote, US Only About The Company: MustardSeed is a project management consulting firm that helps organizations execute complex programs in highly regulated industries. We work alongside clients in biotechnology, pharmaceuticals, medical devices, defense, advanced manufacturing, food and beverage, and other sectors where strong project leadership is essential. Our consultants become an extension of our clients' teams, providing project and program leadership, PMO support, and execution expertise that keeps critical initiatives moving forward. We are trusted to step into complex environments, build alignment across functions, and help organizations deliver with confidence. With operations in the United States and the United Kingdom, MustardSeed serves clients across international markets through a fully distributed team. We look for professionals who are collaborative, adaptable, and motivated by solving meaningful business challenges while making a measurable impact for our clients. About the Role: As a Sr. Project Manager at MustardSeed, you will be contributing to end-to-end project delivery within specified timeframes, budgets, and quality standards. As an experienced project manager already, you will collaborate closely with stakeholders to ensure the best possible outcomes, steering multidisciplinary teams towards common goals. The Sr. Project Manager is the chief "make sure it happens – and happens right" person on the project and has the overall responsibility for ensuring that the outputs from each project phase – the initiation, planning, execution and closing phases – are delivered according to the requirements established and approved for that phase, and that these outputs are consistent across all phases. You will contribute to a wide variety of different projects while maintaining a focus on project management best practices and stakeholder satisfaction. Previous projects our team has facilitated include but are not limited to creating a robust integrated master schedule (IMS) for an upcoming clinical trial, identifying, and eliminating bottlenecks in a new product introduction (NPI) process, completing a transformative overhaul of a client's product lifecycle management (PLM) process, ensuring the successful delivery of a newly acquired software, overhauling a client's supply chain management (SCM) practices. This is a remote position – supporting customers virtually with rare travel to customer sites. If you are highly skilled and enjoy challenging, important work while retaining the flexibility your life needs, we would like to talk to you! Responsibilities include (but are not limited to): Ensure that communication within and between organizations involved in the various phases is occurring effectively, and that management and other stakeholders are kept informed of progress, as necessary. Develop a detailed project plan to monitor and track progress while managing changes to project scope, project schedule, and project cost. Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Perform project risk assessments, including, among others, the risk of exceeding the budget, not meeting schedules, and technology risks. Understand, assess, and embed the right delivery methodologies, considering the project and business constraints. Utilize appropriate Program Management Best Practices throughout the project duration. Track project performance, specifically to analyze the successful completion of short and long-term goals. Meet budgetary objectives and adjust project constraints based on financial analysis. Skills Required: Proven track record of delivery, ideally with at least 5 years in a project management role. Ability to think strategically and tactically about product, technical, and cross-functional issues. Excellent client-facing and internal verbal and written communication skills. High-caliber organizational skills (e.g., attention to detail, multitasking, etc.). Proven leadership and experience in project management. Project Management Professional (PMP) / Lean Six Sigma certification is a plus. Compensation & Benefits: Salary is commensurate with experience. We offer comprehensive benefits including a company sponsored Individual Coverage Healthcare Reimbursement Arrangement (ICHRA), 401(K), Healthcare Savings Account (HSA), Paid Time Off (PTO), Parental Leave, and paid company holidays, Additionally, MustardSeed offers robust support for our team members' professional development, employee incentives, and hands-on experience in a wide variety of projects and environments. Additional Information: MustardSeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A quick note about this opportunity: MustardSeed is a project management consulting firm. Our project managers are embedded within our clients' organizations to lead and support critical initiatives across multiple industries. As we continue to grow and bring on new clients, we're continually expanding our team of experienced project managers. While this may be the same role you've seen before, it's because we're building our talent pipeline to meet ongoing client demand. Compensation: $92K – $138K • $92K – $138K Find Jobs in Germany on Arbeitnow

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Vice President, US Privacy and Global Data Protection Officer
Full TimeFully RemoteExecutive$1,000 - $1,000 / Year
machine learningsoc2clinicaldentalmental healthcompliance+6

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is actively seeking a VP, Privacy Officer to join our team. Reporting to the General Counsel and partnering with the Security, Product, and Engineering teams, the VP, Privacy Officer will own the US and Global privacy strategy and lead our efforts in maintaining the highest standards of data protection. We are looking for a creative problem-solver who can navigate the complex legal and regulatory landscape of a high-growth health tech startup, helping the company make sound, risk-based decisions in the transformational age of AI. This is a full-time, remote-friendly position with a preference for candidates in the NYC area, with periodic travel to our NYC headquarters. What you'll do Serve as the designated US Privacy and Global Data Protection Officer, providing strategic leadership and vision for the company's comprehensive privacy and data protection program. Lead and mentor the privacy legal team, including attorneys and privacy paraprofessional, to ensure cohesive US and Global operations. Develop creative and compliant legal strategies to navigate the intersection of healthcare privacy and cutting-edge AI, enabling the business to innovate while managing risk effectively. Architect and scale a comprehensive privacy framework that accommodates Spring Health's expansion into new international markets while remaining compliant with GDPR, HIPAA, and local regulations. Act as the executive-level advisor on the privacy implications of emerging technologies, including the ethical and regulatory use of AI in clinical settings. Oversee the execution of enterprise-wide privacy risk assessments, ensuring that "Privacy by Design" is a fundamental component of the product development lifecycle. Direct the company's response strategy for data incidents and breaches, including managing regulatory relationships and notification obligations. Collaborate with the Sales and Customer Success teams to serve as a high-level subject matter expert during complex contract negotiations with Fortune 500 clients. Define and maintain all external and internal privacy policies, ensuring transparency and trust with members, customers, and providers. Partner with the People Team to ensure internal data practices regarding employee information are handled with the same level of rigor as member data. What success looks like in this role Successfully establish a risk-based governance framework for AI deployment that enables product velocity while maintaining strict privacy standards. Achieve 100% completion of annual HIPAA and global privacy training across the enterprise. Reduce privacy-related friction in the sales cycle by maintaining a comprehensive and updated Trust Center/Knowledge Base for customer inquiries. Implement a scalable, automated Privacy Impact Assessment (PIA) workflow. Successfully navigate and document compliance for two new international market entries within the first year. Maintain a zero-finding status on privacy controls during annual SOC2 Type II and HITRUST audits. What you'll bring Juris Doctorate (JD) from an accredited law school and active membership in at least one state bar. 12+ years of legal experience, with at least 8 years of dedicated focus on data privacy, security, and healthcare law. Proven track record of leading and scaling privacy teams in a high-growth, global technology environment. Deep expertise in HIPAA/HITECH, GDPR, CCPA/CPRA, and a working knowledge of international frameworks like LGPD or PIPEDA. Professional privacy certifications (e.g., CIPP/US, CIPP/E, CIPM, or CIPT). Exceptional communication skills with the ability to translate complex legal requirements into actionable, risk-based business strategies for non-legal stakeholders. Experience navigating the privacy complexities of AI and machine learning in a regulated industry, with a focus on creative problem-solving. A mission-driven mindset with a commitment to removing barriers to mental health through secure and ethical data practices. The target base salary range for this position is $236,250 - $290,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive . If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Find more English Speaking Jobs in Germany on Arbeitnow

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Senior Director, Provider Experience Operations
Full TimeFully RemoteSenior$187,400 - $224,500 / Year
clinicalemrdentalmental healthcoachingresearch

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. The Senior Director, Provider Experience Operations will own the strategy and operations that shape the experience of providers across the Spring Health and Alma networks. This leader will play a critical role in how we retain, support, engage, and enable providers to build thriving practices with us while delivering exceptional care to members. This role will lead provider support, enablement, engagement, and performance programs while serving as a highly influential voice for providers across the organization. The Senior Director will identify and remove friction from the provider journey, ensure providers can successfully adopt new products and ways of working, and build scalable experiences that strengthen provider satisfaction, retention, and network performance. This is a full time, fully remote position on our team. Occasional travel may be required for company or team events/meetings. What you'll do: Define and drive the provider experience strategy across Spring Health and Alma, with a focus on helping providers build thriving, sustainable practices within our networks. Identify the moments that matter most across the provider journey and remove friction that impacts satisfaction, engagement, retention, and performance. Serve as a strong voice of the provider, using data, feedback, and frontline insights to influence company priorities, policies, products, and workflows. Build mechanisms to understand provider sentiment and translate insights into clear priorities and measurable improvements. Lead provider support operations, improving the speed, quality, and effectiveness of how we resolve provider needs while expanding self-service and AI-enabled support. Own provider enablement and change management, ensuring providers can successfully adopt new products, workflows, tools, and policies. Partner across Product, Engineering, Clinical, Medical Affairs, Marketing, and Provider Operations to design experiences that work for providers at scale. Build scalable programs that help providers understand how to grow their practices, effectively engage with our networks, and deliver high-quality care. Develop strategies that strengthen provider engagement and retention across both networks. Lead provider performance programs, including the metrics, feedback loops, coaching, and interventions needed to support consistent, high-quality member experiences. Identify the drivers of provider satisfaction, retention, and practice success and translate them into actionable programs and operational improvements. Lead and develop a high-performing team spanning provider support, enablement, performance, and clinical expertise. What success looks like in this role: Provider satisfaction & retention: Improve provider satisfaction/NPS and retain high-quality providers across Spring Health and Alma. Thriving practices: Improve providers' ability to successfully build and sustain their practices within our networks. Provider support: Deliver fast, high-quality resolution while increasing self-service and AI-enabled support. Adoption: Drive fast, successful adoption of new products, tools, workflows, and policies. Quality: Enable consistent, high-quality member experiences across our diverse provider network. What you'll bring: 10+ years of experience in healthcare operations, provider operations, customer/provider experience, or a related field, including significant leadership experience. Demonstrated success building strategies and programs that improve provider or customer satisfaction, engagement, retention, and performance at scale. Deep understanding of provider workflows and the factors that enable clinicians to build successful, sustainable practices. Experience leading large-scale support, enablement, performance, or change-management programs. Strong cross-functional influence, particularly with Product, Engineering, Clinical, and operational teams. Strong analytical and operational judgment, with the ability to translate provider insights and data into clear priorities and measurable action. Demonstrated ability to use AI and automation to improve support experiences, operational efficiency, and team effectiveness. Experience leading and developing high-performing, multidisciplinary teams. Digital health, provider network, marketplace, or EMR experience preferred. The target base salary range for this position is $187,400 - $224,500, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive . If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Compensation: $187.4K – $224.5K • Offers Equity • Offers Bonus • $187.4K – $224.5K • Offers Equity • Offers Bonus Find more English Speaking Jobs in Germany on Arbeitnow

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Director, Experience Intelligence and Quality
Full TimeFully RemoteMid$164,900 - $197,500 / Year
goclinicaltriagedentalmental healthprocess engineering+6

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Reporting to the Senior Director of Care Operations Intelligence, the Director, Experience Intelligence & Quality owns the voice-of-customer (VoC) signal infrastructure that captures what Spring Health's members, providers, employers, and payers are experiencing. Additionally, this leader will own the standards our frontline support and clinical teams are measured against: QA methodology, rubrics, calibration, and improvement strategy across every channel. This role will be responsible for continuing to shift the VoC and quality teams into an AI native organization. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: Build and run the voice-of-customer / signal-synthesis capability: consolidate unstructured member, provider, employer, and payer feedback into a single signal infrastructure. Insights Ops teams can act on directly go to QA, Training, and function owners; systemic issues needing product, policy, or process change get surfaced to Process Engineering, Product, and other cross-functional partners. Own an AI-native cross-channel quality strategy: one measurement standard, one defect taxonomy, one sampling approach, and one calibration process spanning AI-handled and human-handled interactions. Partner with Process Engineering on the diagnose/fix boundary: this role sets the QA rubric and methodology that AI-failure diagnoses are scored against; day-to-day gap-log triage sits with Process Engineering pending the working-session decision on scope. Design a signal- and defect-prioritization framework so the highest-impact issues get worked first, partnering with frontline leadership to design and evaluate quality improvement initiatives (e.g., training updates, workflow changes, automation opportunities). Own the tool stack used across VoC and QA, including consolidating vendors where possible. Build out and manage a high-leverage team spanning all elements of the quality and VoC cycle: VoC analysts, quality strategists, and QA reviewers led by a Senior Manager. What success looks like: A working VoC signal pipeline — feedback synthesized, prioritized, and routed — with a measurable VoC-driven action rate and shrinking insight-to-action cycle time. One quality measurement standard and defect taxonomy in place across AI and human channels, replacing two divergent stacks. QA coverage of support and clinical interactions increasing via automation, with calibration variance and inter-rater agreement inside range. Reliable critical-error (compliance/HIPAA) catch rates. Leadership and cross-functional partners have a trusted, evidence-based read on where quality is breaking and why, across AI and human-delivered service alike. CSAT trending up across member, provider, employer, and payer groups. What you'll bring: 8+ years of experience in operations strategy, analytics, or a related role (e.g., management consulting), preferably within healthcare; 5+ years in a leadership role. Experience running voice-of-customer or signal-management programs and turning unstructured feedback into prioritized, actionable insight. Experience leading quality functions in a high-volume service delivery environment (healthcare, contact center, or similar). Demonstrated ability to partner with senior executives to solve complex business challenges using data, structured analysis, and exceptional communication skills. Track record integrating two teams or tools into one operating model (post-acquisition or post-reorg) without stalling either program mid-transition. A builder's mindset — comfortable establishing frameworks, processes, and standards in a scaling environment. People leadership experience managing managers or multiple sub-functions. Nice to have: Direct experience building or scaling a QA function — scoring rubrics, calibration programs, inter-rater reliability — ideally including a shift from manual/sampling review toward AI-assisted or AI-native scoring. Experience with AI-scoring / auto-QA platforms (e.g., Zendesk QA, Maestro QA or similar). Background spanning both care/clinical delivery and RCM, claims, or another regulated, financial-services-adjacent operations environment. Comfort operating with real ambiguity — this org is still being designed as part of an active M&A integration, and several ownership boundaries with Process Engineering aren't finalized yet. Benefits provided by Spring Health: Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive . If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Compensation: $164.9K – $197.5K • Offers Equity • Offers Bonus • $164.9K – $197.5K • Offers Equity • Offers Bonus Find Jobs in Germany on Arbeitnow

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Principal Channel Account Manager
Full TimeOn-sitePrincipal
dentalcounselingprocurementcoachingsalespartnerships+3

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day. Smartsheet is looking for a regional Principal Channel Account Manager for EMEA based in London. The primary focus will be to optimize, activate and recruit our French, Middle Eastern & Southern European channels by managing and recruiting new solution partners. The channel account manager is a quota-carrying, revenue-producing role that is responsible for recruiting, onboarding and managing relationships with a defined portfolio of partners. The role is responsible for selective new partner recruitment against our ideal partner profile, engaging partners with the Smartsheet Aligned partner program, and driving joint partner business planning. Channel Account Managers will also significantly collaborate with Smartsheet direct sales teams locally. This role is based at Smartsheet in London, UK (hybrid working cadence) and reports to our Sr, Director - Partner Sales. You Will: Own the multi-quarter and annual planning process with key partners, spanning enablement, co-marketing, sales pipeline, channel pipeline and forecast reporting; host QBRs and direct the actions that follow from them Drive monthly partner alignment sessions, review pipelines, conduct win/loss analysis and direct account penetration strategy to build new sales opportunities Lead the development of Smartsheet's EMEA partner strategy, defining which partner types, markets and segments the region pursues next, rather than recruiting against an existing profile Serve as the acknowledged authority on partner types across the region, including Service Partners, VARs, Referral Partners, Distributors, System Integrators and ISVs, and shape how that mix evolves as the region matures Own the build out of a new partner segment or route to market for EMEA, taking it from concept through to a repeatable, revenue-generating motion Manage and grow partnerships in France, MEA and Southern Europe with accountability for how the model scales into new markets Exceed revenue targets by developing and maintaining relationships with potential and existing channel partners, and evangelise Collaborative Work Management as an emerging category to new partners Set the enablement and co-marketing agenda that direct sales, sales engineers and channel marketing follow, rather than coordinating with them as equal stakeholders Provide input into partner strategy that other CAMs and regions adopt, establishing formal cross-functional networks that coordinate partner activity across the business Provide sales coaching and enablement, and hold partner organisations accountable for completing required training and certifications Direct the partner marketing plan with partners and the partner marketing manager, setting the strategy that drives demand against revenue targets Own the procurement relationship with our distributor, QBS in all relevant territories, including sign off on partner pricing, terms and deal structure Perform other duties as assigned You Have: 8 to 10 years of sales experience in Enterprise Application software. SaaS experience preferred. Understanding of a services led partner model, where the core value proposition for partners is delivering their own professional services. Not license transactions. Demonstrated ability with partner recruitment and joint business planning. Demonstrated ability to drive cross-functional teaming Currently resides in the greater London area. Willingness to commute into central London with some regularity, but not daily. Fluency in English is required Fluency in French is desirable Legally eligible to work in the UK on an ongoing basis Perks & Benefits: Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote Find more English Speaking Jobs in United Kingdom on Arbeitnow

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Customer Success Manager - 1 Year Maternity Cover, Jutland Denmark
TemporaryFully RemoteMid
computer visionpatient carebusiness developmentcustomer successonboarding

This position is a one year maternity cover, with an expected start date of 1 November 2026. For the right candidate, the start date can be negotiated, and there is a possibility of extending the position beyond the initial one-year period. About Teton Our vision is to be the indispensable AI companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered companion for care staff, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden care professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision-making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real-time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision-making. Responsibilities: You will be responsible for the customer journey from the moment the contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include: Coordinating the successful installation of Teton's hardware on-site, working with the technical project manager, customer stakeholders like IT, Estate planning, and care staff to create an excellent customer experience. Develop strong relationships with front-line customers through empathy and your ability to solve problems, which may mean joining a night shift and traveling around in Jutland. Partner with our product and engineering teams to successfully calibrate and troubleshoot. Provide excellent customer service, resolving issues promptly and professionally. Partner with our business development teams to run successful QBRs, identifying and capitalising on expansion opportunities. Contribute to our goal of continually enhancing our product and service based on customer feedback and needs. Qualifications: Experience as a Customer Success Manager in SaaS or other tech enabled services. You have a background in the care sector, for example in elderly care, or a social science background, for example in anthropology or sociology. You are proactive, passionate, and like to work in a dynamic team. You enjoy visiting customers regularly and are committed to understanding their needs. You are adept at onboarding and training new users. You're excited about being part of a team that implements solutions and initiates new customer relationships. You're great at structuring and planning. You are curious and have an outgoing profile with excellent interpersonal skills. You are based in Jutland and are comfortable travelling to customers. Some customer visits may require overnight stays. Must have a valid drivers license. Must speak Danish fluently, and be proficient in English. What is working at Teton like? We are a growing team of extremely hard working and talented people. The learning curves are steep and expanding one's skill set is encouraged. It's a workplace where you get your hands dirty and learn a lot. If you are looking for the vibe of large corporations, Teton might not be the place for you, but if you like to build products and strive to be the best in your field, we believe that Teton is a place where you will thrive. We're looking for a teammate We are looking for people who believe in our long-term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride not just a job – jump on board 😊 Find Jobs in Germany on Arbeitnow

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Account Manager, SMB
SitemateLondon Office, Germany15 days ago
Full TimeOn-siteMid£78,000 - £78,000 / Year
mental healthcounselingforecastingcrmsalesforcesales+4

👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️ We'd love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻 📝 Overview The SMB Account Manager will manage a portfolio of ~200 SMB customers, proactively hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes. This person will run structured account reviews, spot workflow gaps, and position additional products or plan/user upgrades that deepen customer value. Success requires strong time and calendar management to balance a high-volume book of business while maintaining enough depth to uncover meaningful commercial plays. Working closely with CSMs, AEs and Product, the AM will use Sitemate's AM frameworks and playbooks to drive adoption and revenue growth. Employment: Salary: OTE Remuneration: £78,000 (incl Pension) Base Salary: £54,600 (incl Pension) Commission: £23,400 (incl Pension) About Sitemate: Sitemate builds best-in-class software and AI agents for the built world, helping construction, infrastructure and industrial companies work smarter and faster. Our mission is to multiply the engineering power of the built world. Storm is the #1 data capture agent for the front line of the built world - converting audio, photos and videos into clean structured records. With conversational support in-app and across SMS, Whatsapp and phone calls, Storm is shifting front line workers from paperwork and clunky digital forms, to natural language and multi-channel data capture. Our core platforms are Dashpivot (safety, quality and field reporting), Gearbelt (fleet and asset management), Flowsite (no-code integrations), and the Sitemate mobile app for every worker on site. We have strong product-market fit, generating thousands of new leads per month through word of mouth and organic channels. We are backed by Blackbird, with 200 people across 18+ countries and entities in Australia, the UK, the US and Canada. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51. Our Core Values Our core values dictate "how we work". We believe that basic human values such as honesty, trust and integrity are required to simply 'get in the door'. Our values are designed to help us determine if an already great person, will be a great fit at Sitemate. Handle with Care: Handle with thought and care, decisions are considered and consciously delivered Everything Engineered: Everything engineered, intentional, planned and systematic Quality Certified: Do it well, with attention to detail and accuracy, or don't do it at all Fast Tracked: Fast, incremental, and constant delivery of change High Vis : A high visibility, transparent and open environment Rain, Hail or Shine: Show up for your team, your customers and yourself Learn more about our values: Read: On Sitemate's Values, Culture and DNA Listen: Unleashing your Zilla On scaling Sitemate, diversity, and culture What We Offer Competitive, performance-based remuneration Equity options - own a piece of what you're helping to build 25 days paid annual leave , plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources Laptop and home office setup budget Flexible work - a hybrid rhythm, with 2 to 3 days in office, 2 WFH each week - with the flexibility to work from anywhere for several weeks a year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions London office perks - large private outdoor terrace, on-site showers & bike storage, surrounded by cafés, galleries & vibrant nightlife in the heart of Shoreditch and a 5-minute walk to Old Street tube Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of our greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate 🎧 Podcasts 2026: CRO Lance Hodgson - on why the built world is jumping straight to AI and what that changes 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2022: CTO Tim Bray - on building quality features that solve real customer problems 💬 Want to know what it's like to work at Sitemate? Hear it straight from the team : People of Sitemate ⭐ Read what our customers say: G2 Crowd , Trust Radius 🎥 Team Offsites: 2022 , 2023 , 2024, 2025 🔧 Day-to-Day Run structured account review meetings with SMB customers to uncover workflow gaps and position relevant product use cases. Prospect within a ~200-account book by booking discovery conversations and identifying upsell / cross-sell opportunities. Manage renewal cycles end-to-end, including pricing, negotiation, and contracting. Partner closely with CSMs to stay across customer context, risks and timing to align commercial plays with customer readiness. Prioritise accounts and organise your calendar to balance long-term expansion plays with short-term commercial activities. Maintain accurate CRM hygiene, pipeline updates, and forecasting across all open opportunities. Collaborate with, SMB Customer Success Managers, SMB Account Executives and Product teams to provide feedback on customer needs and product adoption. ⚡ Challenges Balancing a relatively high-volume portfolio (200 accounts) in a fact paced SMB velocity environment while maintaining enough depth to spot and advance meaningful expansion opportunities. "Hunting" and prioritising within 200 accounts to book in account review meetings to search for opportunities Timing commercial conversations appropriately, ensuring opportunities are pursued when customers are genuinely ready. Navigating stakeholders within construction and engineering clients, where decision cycles can be long, informal, or influenced by non-technical factors. Driving commercial outcomes in accounts where budget constraints, legacy tools, or competing priorities can slow momentum or stall deals. ✅ Who This Role is For Someone who thrives in a fast paced environment and loves uncovering, shaping, and delivering customer value. A proactive operator who's comfortable running multiple deal cycles at once across 200 accounts and knows how to create momentum with busy operational stakeholders. Someone who collaborates well with CSMs and cross-functional teams, but ultimately enjoys owning a revenue number and being accountable for results. 🚫 Who This Role is Not For Someone who prefers a steady, account-management-style role focused on long-term relationship building rather than fast-moving new business sales. Someone who sees "commercial" as purely transactional and isn't motivated by understanding customer value drivers to position meaningful, outcomes-led upsell opportunities. Anyone who relies heavily on high-intent leads and isn't comfortable driving proactive outreach, structured follow-up, or creating momentum with lower-intent prospects. 🎯 Skills & Tools Must Have: Strong prioritisation and time management Experience in SaaS sales environment Growth mindset: Can receive feedback and change behaviour Great collaborator. Easy to work with and iterate ideas with Nice to Have: Built world landscape knowledge & experience Essential Tools: Salesforce Microsoft Office Suite Bonus Tools: Front Slack Loom PLEASE Note: We hire directly and don't work with agencies Compensation: £78K • Offers Equity • £23.4K Commission • Base Salary: £54,600 (incl Pension) & £23,400 • OTE £78K • Offers Equity • £23.4K Commission • Base Salary: £54,600 (incl Pension) & £23,400 Find more English Speaking Jobs in United Kingdom on Arbeitnow

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Business Development Representative (BDR)
Full TimeOn-siteMid
goclinicalclinical trialscrmsalesbusiness development+3

About Rivia Rivia is a data engine for clinical trial intelligence. It provides data infrastructure and AI-driven workflows for clinical trial teams, enabling biotechs to run studies more efficiently and to demonstrate which patients derive the greatest benefit from new therapies. Biopharma companies are the source of most therapeutic innovation, yet clinical development is frequently slowed by fragmented data and outdated tooling. Rivia delivers a real-time, integrated view across clinical trial data, improving both trial execution and the evaluation of new treatments. Our goal is for Rivia to become the new standard infrastructure for modern drug development, bringing new therapies to market more successfully at a fraction of the cost. We seek highly driven, motivated and talented professionals to contribute to our growing startup. About Rivia's Sales Team Our Sales team is at the forefront of Rivia's growth, bringing innovative clinical trial technology to biotech and pharmaceutical companies across Europe and the US. We operate in a complex, high-value B2B environment, where understanding customers, building trust, and creating meaningful relationships are essential to success. As we scale, we're building a high-performing commercial organization that combines ambition, strategic thinking, and relentless execution. The Role As a Business Development Representative at Rivia, you will be a driving force behind our growth, identifying, engaging, and creating opportunities with biotech and pharmaceutical companies across Europe. This is not a role where you'll simply follow a predefined playbook. You'll help build and continuously improve our outbound engine, experimenting with new approaches, identifying untapped opportunities, and finding creative ways to connect with the right decision-makers. You'll own your prospecting activities from initial research and outreach through qualification and handover to our Account Executives. You'll develop a deep understanding of the clinical trials industry, our customers' challenges, and how Rivia can create meaningful value for their organizations. We're looking for someone who is ambitious, commercially sharp, and relentless in pursuing results. Someone who moves fast, takes ownership, learns quickly, and isn't discouraged by rejection. You'll need to be comfortable navigating complex organizations, engaging senior stakeholders, and finding ways to open doors that others can't. You'll work closely with our Account Executives and commercial leadership, contributing directly to our pipeline generation strategy and the evolution of our go-to-market approach. If you're excited by the opportunity to build, experiment, exceed ambitious targets, and have a direct impact on the growth of a Series A startup, we'd love to meet you. Working Model: This role is based on-site in our Zürich office. What Excites You Building something from the ground up. You enjoy creating and improving outbound strategies rather than simply executing an established playbook. The challenge of opening doors, engaging hard-to-reach decision-makers, and turning cold prospects into meaningful business opportunities. Working in a fast-paced, high-performance environment where ambitious targets, ownership, and measurable results drive your success. Understanding complex industries, learning about customers' challenges, and connecting innovative technology to real business needs. Experimenting with different prospecting approaches, messaging, and channels to discover what works and continuously improve results. Working closely with Account Executives and commercial leadership, contributing ideas and challenging assumptions to improve our go-to-market strategy. Being part of an ambitious startup where your individual contributions directly influence company growth and commercial success. Taking ownership of your results, pushing through challenges, and continuously raising the bar for yourself and the team. Responsibilities Outbound Prospecting & Pipeline Generation Own outbound prospecting activities, identifying and engaging potential customers across biotech and pharmaceutical companies in Europe. Build and execute targeted, multichannel outbound campaigns through email, LinkedIn, cold calling, and other creative approaches. Research target accounts, map key stakeholders, and identify relevant decision-makers and influencers within complex organizations. Generate and qualify high-quality sales opportunities, ensuring a consistent pipeline of relevant prospects for our Account Executives. Develop personalized outreach strategies that connect Rivia's value proposition to prospects' business challenges and priorities. Take accountability for individual activity, meeting, and qualified pipeline generation targets. Commercial Strategy & Market Intelligence Contribute to building, testing, and optimizing our outbound strategy, identifying new segments, opportunities, and approaches to improve pipeline generation. Collaborate with Account Executives to define target accounts, qualification criteria, and effective handover processes. Develop a strong understanding of the clinical trials landscape, including biotech business models, clinical development challenges, and industry trends. Gather insights from prospect conversations to identify market opportunities, refine messaging, and strengthen our commercial positioning. Partner with Sales, Marketing, and Product teams to improve campaigns, customer understanding, and go-to-market effectiveness. Execution & Continuous Improvement Own and maintain accurate prospecting data, activities, and pipeline information in our CRM. Track and analyze prospecting performance, including outreach effectiveness, conversion rates, and pipeline contribution. Continuously experiment with new messaging, tools, and outreach strategies to improve results and increase efficiency. Proactively identify bottlenecks, challenge ineffective approaches, and implement improvements. Contribute to building a high-performance sales culture based on ownership, collaboration, continuous learning, and accountability. What Excites Us At least 2 years of experience in B2B outbound sales, business development, or sales development, ideally in a SaaS or technology-driven environment. Proven track record of consistently achieving or exceeding prospecting, meeting generation, or qualified pipeline targets. Strong outbound prospecting skills, with experience using cold calling, personalized email outreach, LinkedIn, and other channels to generate opportunities. A relentless, results-oriented mindset, with the resilience to navigate rejection, persistence to pursue opportunities, and drive to exceed ambitious goals. Strong commercial judgment and curiosity, with the ability to understand business challenges and translate them into relevant sales conversations. Excellent communication and relationship-building skills, including the confidence to engage senior stakeholders and decision-makers. A proactive, independent, and resourceful approach to problem-solving, with the ability to take initiative and deliver results without constant direction. Strong organizational skills, attention to detail, and the ability to manage a high volume of outreach while maintaining quality and personalization. A data-driven mindset, with the ability to analyze performance, identify opportunities for improvement, and adapt strategies quickly. Experience working with CRM systems and modern sales prospecting tools. A genuine interest in innovative technology, biotech, and the opportunity to make an impact on how clinical trials are conducted. Professional fluency in English. Bonus Points Experience selling into biotech, pharmaceutical, healthcare, or life sciences organizations. An existing understanding of clinical trials, drug development, or the pharmaceutical industry. Experience prospecting into complex enterprise organizations with multiple stakeholders and long sales cycles. Previous experience helping build or scale outbound sales processes in an early-stage startup. Experience working with complex technical SaaS products. Familiarity with sales engagement, automation, and AI-powered prospecting tools. Hiring Process Our hiring process typically takes 2–4 weeks and includes four stages: Meet and Greet: A 30-minute conversation with our People team to get to know each other, your experience, and what motivates you. Sales Deep Dive: A conversation with our Sales team to explore your prospecting experience, commercial mindset, and approach to generating opportunities . Practical Assessment: A sales-focused exercise to understand how you research accounts, build outreach strategies, and engage potential customers. Meet the Team: Join us at our Zürich office to meet the team, learn more about Rivia, and explore our mutual fit. Our Values At Rivia, we are committed to excellence, continuous learning, and the success of both our customers and our team. If you are driven to exceed targets, eager to shape the future of clinical trials, and passionate about making a meaningful difference in the biotech industry, Rivia is the place for you. In it to Win it: Approach every challenge with determination, resilience, and a drive, aiming for the best outcomes and solutions. Embrace change: We see change as an opportunity for growth, innovation, and improvement, continuously evolving to stay one step ahead Why not?: Asking why not, instead of why, allows us to show our curiosity, allowing us to challenge assumptions and explore new possibilities. Find the gap: We are curious and we proactively approach identifying opportunities and solving problems before they arise. Collective accountability: We are one team, on one mission and we are committed to shared responsibilities and mutual support, enabling trust and collaboration. Find Jobs in Switzerland on Arbeitnow

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