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Manager, Account Management
UpGuard
UpGuardUSA (Fully Remote)14 days ago
Full TimeFully RemoteDirector
pacarisk managementinsurancehubspotcrm+4

Who are we? At UpGuard , we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn't just growth; it's a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren't just building another tool; we're defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Where does this role fit in? We are looking for a dynamic, self-motivated, and ambitious strategic thinker with a successful track record to join our leadership team as a Manager of Account Management. This position will report to the Head of Customer Success, Americas. Our Account Management team is focused on driving revenue retention and expansion through renewals, cross-sells, and upsells for our highest-touch customers. We work closely with Sales, Marketing, and Product to ensure customer satisfaction and long-term success. What will you do? Build and lead a team of Account Managers focused on managing renewals, cross-sells, and upsells for high-touch customers Scale, mentor, and develop a high-performing Account Management team Accurately forecast monthly and quarterly revenue retention and expansion results Drive strategy and build executive relationships for top accounts Collaborate closely with cross-functional teams (Sales, Marketing, Product) to optimize results and customer engagement Use data and metrics to assess team performance and implement improvement initiatives Ensure adherence to UpGuard's post-sale processes and standards Foster a culture of accountability and customer-first thinking within the team Build close alignment with team leaders and individual contributors to support mentorship and career growth for high-performers Develop and execute customer retention strategies, ensuring high customer satisfaction and long-term account stability. What will you bring? A minimum of 2 years of leadership experience managing Account Managers or similar post-sales teams, with a proven track record in revenue retention and expansion At least 3 years of experience in B2B SaaS as an individual contributor, ideally with a focus on renewals, cross-sells, upsells, and a proven track record Experience in leveraging post-sales technology stacks such as Hubspot (CRM) and Gong (Revenue Intelligence) to coach and guide your team Demonstrated ability to plan, monitor, and optimize post-sale activities based on team performance and customer feedback A problem-solver who simplifies complex challenges and fosters collaboration across teams Leadership with an executive presence, capable of influencing at all levels A customer-centric mindset, passionate about building and nurturing long-term relationships A goal-oriented, collaborative approach that thrives on teamwork and diverse perspectives What will give you an edge? Familiarity with MEDDPICC sales methodology and process Experience with cybersecurity and TPRM (Third-Party Risk Management) products What's in it for you? Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries. 18 weeks paid Parental Leave: Irrespective of parenting role Personal Leave Allowance: This includes sick & carer's leave Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance Top-spec hardware: All team members will be provided with top-spec laptops for their role Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work. Health Insurance: Access to comprehensive coverage. UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Please Note: Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC. Before starting work with us, you will need to undertake a national police history check and reference checks.

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Lead Services Engagement Manager (SEM) - eCOA
VeevaBoston, United States (Fully Remote)14 days ago
ContractFully RemoteLead
clinicalclinical trialssemsalescustomer success

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Services Engagement Manager Lead (SEM) is responsible for setting our customers up for success and representing the entire value proposition and effort behind a Veeva eCOA Implementations. This is a critical role in ensuring successful customer engagements during the scoping and planning phase to establish the right strategy for implementation success. The SEM is an integral part of the sales cycle, acting as a solution expert working in close alignment with the Veeva Sales, Strategy, and Services Teams. Align closely with services and sales teams to provide implementation proposals and establish confidence with prospects in our ability to deliver Develop and spearhead eCOA service offerings across multiple customer types Set client and internal stakeholder expectations correctly with a focus on long-term success Develop, own, and manage partner vendor relationships for contracting and services operations Lead, grow, and scale eCOA SEM activities and operations Travel estimate: Less than 25% 5+ years experience in delivering consulting services or involvement in selling services for Clinical Data Applications, including eCOA, with a proven track record 3+ years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects Understanding of the data capture for the clinical trials domain, including how EDC works with IVRS, safety systems, CTMS and downstream databases, and eCOA Ability and comfort to spearhead complex services contracting independently but in close collaboration with key internal stakeholders. Familiarity in working with the Life Sciences Industry Ability to engage audiences of varying perception levels, including working with executive leadership. Strong negotiation skills Collaborative and consultative work style Works well under pressure and with short or competing timelines Ability to travel eCOA industry SME Experience in interpreting clinical protocols SaaS/Cloud experience in the delivery We value your time and believe in a transparent hiring process. Here is the process you can expec

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Enterprise Account Partner - Nordics
VeevaSweden - Stockholm (Fully Remote)14 days ago
ContractFully RemoteMid
procurementforecastingsalesaccount managementpartnershipscustomer success+2

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Join our team of Enterprise Account Partners with diverse backgrounds in technology, life sciences, and consulting services. You will support Veeva's mission of helping our customers, Europe's top pharmaceutical companies, bring their products to market faster. In the role of an Enterprise Account Partner, you will support our key pharma accounts and drive value by positioning Veeva's Commercial Cloud, including software, data, and business consulting. The goal is to strengthen our strategic partnership with our customers, resulting in long-term success and mutual satisfaction. To achieve this goal, you will nurture existing and build new relationships within the accounts and serve as the primary point of contact for VP and C-level executives. You will drive the process of renewing existing business as well as continuously bringing innovative solutions to the customers to help them meet their business objectives. To support you in doing so, you will be working closely with an international team that consists of various product and service owners who are all aligned toward Customer Success. Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals Manage the Client Partnerships and the account for Commercials with the goal of being a trusted long-term partner Hold accountability for developing and implementing account vision, strategy, and ways of working Serve as the ambassador for your customers within Veeva by focusing on their needs and doing the right thing for them Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses Manage account administration and actively provide input for accurate forecasting Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings 8+ years combined ex

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Enterprise Account Partner - Nordics
VeevaDenmark - Copenhagen (Fully Remote)14 days ago
ContractFully RemoteMid
procurementforecastingsalesaccount managementpartnershipscustomer success+2

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Join our team of Enterprise Account Partners with diverse backgrounds in technology, life sciences, and consulting services. You will support Veeva's mission of helping our customers, Europe's top pharmaceutical companies, bring their products to market faster. In the role of an Enterprise Account Partner, you will support our key pharma accounts and drive value by positioning Veeva's Commercial Cloud, including software, data, and business consulting. The goal is to strengthen our strategic partnership with our customers, resulting in long-term success and mutual satisfaction. To achieve this goal, you will nurture existing and build new relationships within the accounts and serve as the primary point of contact for VP and C-level executives. You will drive the process of renewing existing business as well as continuously bringing innovative solutions to the customers to help them meet their business objectives. To support you in doing so, you will be working closely with an international team that consists of various product and service owners who are all aligned toward Customer Success. Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals Manage the Client Partnerships and the account for Commercials with the goal of being a trusted long-term partner Hold accountability for developing and implementing account vision, strategy, and ways of working Serve as the ambassador for your customers within Veeva by focusing on their needs and doing the right thing for them Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses Manage account administration and actively provide input for accurate forecasting Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings 8+ years combined ex

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Enterprise Account Partner - Nordics
VeevaDenmark - Copenhagen (Fully Remote)14 days ago
ContractFully RemoteMid
procurementforecastingsalesaccount managementpartnershipscustomer success+2

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Join our team of Enterprise Account Partners with diverse backgrounds in technology, life sciences, and consulting services. You will support Veeva's mission of helping our customers, Europe's top pharmaceutical companies, bring their products to market faster. In the role of an Enterprise Account Partner, you will support our key pharma accounts and drive value by positioning Veeva's Commercial Cloud, including software, data, and business consulting. The goal is to strengthen our strategic partnership with our customers, resulting in long-term success and mutual satisfaction. To achieve this goal, you will nurture existing and build new relationships within the accounts and serve as the primary point of contact for VP and C-level executives. You will drive the process of renewing existing business as well as continuously bringing innovative solutions to the customers to help them meet their business objectives. To support you in doing so, you will be working closely with an international team that consists of various product and service owners who are all aligned toward Customer Success. Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals Manage the Client Partnerships and the account for Commercials with the goal of being a trusted long-term partner Hold accountability for developing and implementing account vision, strategy, and ways of working Serve as the ambassador for your customers within Veeva by focusing on their needs and doing the right thing for them Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses Manage account administration and actively provide input for accurate forecasting Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings 8+ years combined ex

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Policy Development, Technical AI Governance
AnthropicNew York City, NY, San Francisco, CA, Washington, D.C. (Hybrid)14 days ago
InternshipHybridMid$265,000 - $265,000 / Year
rconcretesalesrecruitinglogisticsresearch+3

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic believes AI capabilities are improving rapidly, and that AI safety policy needs to keep pace. Our Policy Development team translates technical insights into workable new policy ideas for governing frontier AI. As a policy analyst, you will drive our work on technical and cross-lab safety practices, deepen our work on frontier AI legislation, and develop new technical governance ideas that you pressure-test with researchers and carry into policy proposals. You will work closely with policy colleagues and with research, alignment, safety, and legal teams, and you'll move easily between technical detail and how policy actually gets made. Key responsibilities Help develop technical safety best practices and standards for frontier development, working closely with policy, research, and safeguards teams Support cross-lab discussions and initiatives and serve as the Anthropic representative in key standards initiatives and groups Review and give substantive input on federal, state, and global frontier AI safety bills, including on risk reporting, independent evaluation, and incident reporting, helping shape AI safety legislation development Work with our external affairs policy teams to strengthen our frontier AI legislative framework Contribute research and analysis across the policy team's pacing workstreams, including developing novel policy proposals that address challenges related to the acceleration of AI R&D Engage with the external AI safety and governance community to track new thinking and feed it into our own Write clear memos and briefings that help leadership align on decisions Minimum qualifications Are fluent in frontier AI safety and technical AI governance: the main players, proposals, and debates Can read legislative text and comment usefully on it Have expertise in any of the following domains: loss-of-control, alignment, compute governance, independent evaluation, model weight security, risk reporting Write clearly for researchers, leadership, and policymakers Can pick up new technical topics quickly and translate them to the broader policy landscape Are comfortable with ambiguity and can own a project end to end Preferred qualifications Are excited about standards work, and also want to contribute across the wider technical governance agenda Have direct experience in an AI governance or safety research organization or frontier lab Have experience working closely with standards bodies or industry consortia Have experience developing and shaping technical legislation Have published novel policy thinking on AI governance The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

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Partner Marketing Lead, Resellers
AnthropicRemote-Friendly US (Travel Required) (Fully Remote)14 days ago
ContractFully RemoteMid$320,000 - $320,000 / Year
concretecrmsalesforcesalespartnershipsrecruiting+4

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Claude Partner Network (CPN) Reseller track lets authorized partners sell Claude directly to end customers. These partners bring Claude into accounts that Anthropic can't reach alone, and they need marketing that helps them build a real Claude practice: campaigns they can run with their own teams, funding they can put to work, and proof that moves them up through the partner tiers. This is a foundational, first-in-seat role with wide scope. You'll be the first dedicated partner marketer for the reseller track, and you'll lead it globally. You'll set its marketing strategy, define the standards and playbooks partners run against, and build the tier-advancement path from the ground up. You'll work across regions and with a network of agency partners to deliver programs at global scale. You'll shape how reseller marketing fits into Anthropic's broader partner strategy, working with Partnerships, Commercial Operations, Channel Account Managers, Partner Operations, Customer Marketing, and Communications to make sure reseller activity and Anthropic's direct sales point in the same direction. You'll also set the bar for the marketers who join the practice as it grows. Key responsibilities Set the marketing strategy for the reseller track, including priorities, investment choices, and quarterly and annual plans that connect partner activity to registered pipeline and reseller revenue Define the reseller marketing playbook and co-marketing standards, and keep them current as the program launches and expands Represent the partner marketing perspective in program design, working with Partnerships, Commercial Operations, and Legal on how benefits, MDF, and tier criteria will work in practice Build joint marketing plan templates for reseller partners, including campaign calendars and success metrics Source, select, and manage the agency partners that support reseller programs globally, including scope, budgets, quality standards, and performance reviews, and build a regional roster that can scale as the program expands Run partner-led campaigns with those agencies, using co-branded and localized kits for each market, and help partners adapt them for their own buyers Own partner marketing funds (MDF) end to end: help partners build proposals, track approvals and documentation, and connect every funded activity to registered pipeline Help partners reach their next tier by planning the customer stories, certification pushes, and public proof points each tier requires, on a timeline that fits the January and July tier reviews Turn partner wins into customer stories with Customer Marketing, from interview through partner and Anthropic approvals Coordinate joint announcements and press with Anthropic Communications, managing review timelines and holding partner copy to Anthropic's messaging and brand standards Partner with Channel Account Managers and the field on audience and account targeting, so reseller campaigns extend Anthropic's reach into new customers and partner and direct motions reinforce each other Define how reseller marketing success is measured: set targets and KPIs for pipeline, reseller revenue, and campaign ROI, build the reporting, and use results to decide where to invest and what to change Report on partner-sourced pipeline and reseller revenue influence, with 30/60/90-day tracking on every activation Keep reseller partners informed through the CPN monthly broadcast and newsletter, and bring partner needs and results back into program planning Minimum qualifications Have owned marketing strategy for a partner or channel program, setting priorities and investment decisions rather than only executing against them Have built and run co-marketing programs with channel, reseller, or distribution partners, including partner-funded budgets (MDF, co-op, or similar) and ROI reporting Have sourced and managed agencies or contractors across multiple regions, including scoping work, managing budgets, and holding quality standards Have run marketing programs across multiple international markets Understand indirect sales motions, including how partners find, register, and close deals, and can write marketing that reaches partner sellers as well as end customers Can build joint plans and value propositions that articulate clear business outcomes for customers Have defined success measures for a partner or channel program and used the results to change investment decisions Are skilled at tracking program performance in a CRM or equivalent system, and can turn that data into clear recommendations Write clearly and precisely, and can hold partner-produced copy to brand and approval standards Build trusted relationships with partner marketing and sales teams, and can move priorities forward with partners you don't manage Can make and defend decisions with incomplete data, and know when to escalate Are highly organized and can run several partner plans at once without dropping quality Are comfortable building new processes from scratch, in an environment where the playbook is still being written Take ownership of outcomes and step in wherever the work needs you Care about the societal impacts of AI and are excited about enabling organizations to adopt AI responsibly Preferred qualifications Have 7+ years of marketing experience, with significant focus on partner marketing in B2B technology environments Have launched or scaled a partner program from its early stages, including tier design, benefits, and promotion criteria Have produced partner-led customer stories, including managing approvals and public announcement timelines Have experience with cloud marketplace reseller motions, such as private offers or co-sell programs Have localized marketing content and campaigns for multiple international markets Have established relationships with resellers, distributors, or systems integrators Have experience with partner relationship management tools and Salesforce partner data Understand enterprise AI use cases across industries and functions Have set standards for or mentored other marketers, formally or informally Have used Claude or other AI tools to scale their own marketing work The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $400,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

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Manager, Applied AI Architect
AnthropicTokyo, Japan (Hybrid)14 days ago
InternshipHybridMid
gollmconcretearchitectureprocurementcoaching+9

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a leader of Applied AI Solutions Architecture in Japan, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across Japanese enterprises and digital-first organizations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety. You'll lead and grow a Japan Applied AI team as Anthropic's presence in the market continues to expand. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. Working alongside the existing Japan Applied AI leadership, you will scale processes and best practices for the region's technical pre-sales engagements, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships. In collaboration with the Sales, Product, and Engineering teams globally and locally, you'll help enterprise partners incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills, in both Japanese and English, to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards. Responsibilities Lead and grow a team of Applied AI professionals in Tokyo (Solutions Architects and Product Engineers), providing both technical guidance and career development Set goals and reviews for your team, promoting growth and output Partner with the existing Japan Applied AI leadership to align on team structure, coverage, and best practices Work with a handful of the highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution Partner closely with your aligned GTM leadership to understand customer requirements and co-build GTM strategies to drive adoption for Japanese enterprise customers and partners (including SIers and resellers) Contribute to thought leadership through conference presentations, webinars, and technical content creation Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products Drive collaboration across cross-functional teams to influence and unify stakeholders at all levels of the organization, including navigating consensus-driven decision-making within Japanese enterprises Travel regularly to customer sites for executive-level sessions, technical workshops, and building relationships Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities Stay current with emerging AI/ML trends and the competitive landscape in the Japanese enterprise tech sector You may be a good fit if you have: 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role 3+ years of technical go-to-market management experience, specifically managing pre-sales teams Native or business-level fluency in Japanese and professional proficiency in English Experience working with Japanese enterprise customers and understanding local business culture and decision-making processes (e.g., ringi/nemawashi, multi-layer stakeholder alignment) Experience with the unique technical requirements and technical procurement processes of Japanese enterprises, including working through SIers and channel partners Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases An organizational mindset and enjoyment of scaling teams in a fast-growing, evolving environment Excellent communication, collaboration, and coaching abilities Comfort with uncertain, ambiguous, and fast-moving environments typical of the tech industry Strong executive presence and the ability to foster deep relationships with technical leaders and engineering teams At least a high-level familiarity with the architecture and operation of large language models and/or ML in general Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems The ability to make ambiguous problems clear and identify core principles that translate across scenarios A passion for making powerful technology safe and societally beneficial Creative thinking about the risks and benefits of new technologies, beyond past checklists and playbooks An active interest in emerging research and industry trends Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

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IT Systems Engineer, M&A
AnthropicBoston, MA, New York City, NY, Remote-Friendly US (Travel Required), San Francisco, CA, Seattle, WA, Washington, D.C. (Fully Remote)14 days ago
InternshipFully RemoteMid$325,000 - $325,000 / Year
pythonssoconcretedue diligencesalesrecruiting+4

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Corporate Systems team runs the core collaboration platforms everyone here works in and builds the tooling and automation behind IT. That responsibility extends to the companies we acquire. Their people, devices, and systems have to come into Anthropic securely. You'll own the IT side of Anthropic's acquisitions: due diligence, integration planning, and integration. Before close, you'll assess a company's IT environment and give the deal team a clear read on risk and effort. You'll define the technical integration plan and its requirements: what moves, where it lands, in what order, what has to be ready on day one, and how each security gap gets closed. After close, you'll carry out that plan and bring the company's people, devices, and systems onto our stack. This is a hands-on engineering role. You'll hold admin, write code, build automation, run the cutovers yourself and bring in other teams when the work calls for their expertise or support. You'll lead this work for IT Engineering and partner with Security, Corporate Development, Legal, People, and Finance at every stage. M&A will be your primary focus and responsibility, but you'll be a full member of the Corporate Systems team;  taking part in planning and reviews, using and contributing to the team's tooling, and contributing to the roadmap. Early on, M&A will be most of your work, including using Claude to automate the repeatable parts of diligence and integration. As that automation matures, and when M&A load is light, you'll contribute to other parts of the team's roadmap. Responsibilities Lead technical IT due diligence: assess a company's identity, applications, endpoints, and infrastructure, and brief the deal team on risk and effort before close Find the gaps between an acquired environment and Anthropic's security model, rate them, and build the mitigations into the integration plan Define the technical integration plan and its requirements: what moves, where it lands, in what order, and what has to be ready on day one Run the integration: take over administration, migrate people, devices, and data, and retire what's no longer needed, with support from other IT Engineering teams as required. Work with Business Technology, Client Platform, Corporate Network, IT Operations, and Security on their parts of each integration Keep Corporate Development, Legal, People, Finance, and the acquired company's team clear on where IT stands Build a repeatable IT M&A playbook and automate as much of it as possible with Claude When M&A work is light, contribute to core Corporate Systems projects You may be a good fit if you have 8+ years as a hands-on engineer in corporate IT. You have designed and shipped systems, carried out migrations or integrations yourself, and owned at least one area end-to-end, with experience supporting other areas: identity, applications, endpoints, or corporate infrastructure Experience administering enterprise identity and collaboration platforms such as Google Workspace, Slack, and an SSO provider, and working code in Python or similar against their SaaS APIs Working knowledge of endpoint management and security concepts, enough to lead diligence on an unfamiliar fleet A proven ability to understand an unfamiliar IT environment quickly and deliver a prioritized view of risk to non-specialists A record of leading technical projects that span several teams and run to a fixed date, while doing much of the engineering yourself Comfort working autonomously, with ambiguity and confidential information Clear communication with executives, legal and corporate development teams, and engineers at acquired companies Strong candidates may also have Prior M&A, carve-out, or company-to-company migration experience Experience across the full stack: endpoints, systems, applications, and infrastructure Hands-on experience managing a device fleet or running an MDM Experience working in or alongside a security team A record of building tooling that replaces manual IT work Using Claude or similar tools as a core part of how you work Representative projects Assess an acquired company's IT environment that nobody here has seen and produce a prioritized integration plan within days Design a way to size integration effort and risk for a company of any shape or size Automate bringing acquired people and devices onto Anthropic's identity and device management Write the IT risk memo for a live deal and present it to Corporate Development and Security leadership Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $325,000 — $360,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

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Internal Communications Manager: GTM
AnthropicSan Francisco, United States (Hybrid)14 days ago
InternshipHybridMid$295,000 - $295,000 / Year
goconcretejournalismsalesrecruitinglogistics+3

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to our go-to-market (GTM) organization – the teams responsible for selling and diffusing Claude into enterprises around the world.  Internal communications at Anthropic is not a support function that plans meetings and sends newsletters. The best people in this role operate like advisors who embed themselves deeply in the orgs they support, earn a seat at the leadership table, write on behalf of executives, and see around corners, anticipating what the organization will need to hear before anyone asks for it. There are traditional elements to the role too, like all-hands planning and org change announcements, and you'll run those with operational excellence.  This role can be based in either San Francisco or NYC.  Responsibilities Own the internal communications strategy for your portfolio within GTM, becoming an expert in the team's work and a trusted member of its leadership support team Serve as an advisor to our Chief Commercial Officer and their team - helping them think through what to say and when, draft communications in their voice, and give them expert counsel People manage a small team (one/two directs), supporting the global GTM org  Translate complex sales strategy and customer stories into narratives that land with employees across every function  Anticipate communications needs before they arrive (e.g. launches, customer wins, organizational change, moments of external attention) and have a plan ready for how we'll bring employees along Design and implement strategies to boost signal and reduce noise, so employees know what's important and what it means for them Plan and execute internal fora like all-hands and AMAs with operational excellence Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums You may be a good fit if you Have 12+ years of experience in communications or an adjacent craft where you learned to make complex, high-stakes material clear under pressure (e.g journalism, speechwriting, chief of staff work, strategy and operations) Are an exceptional writer with a particular talent for distilling complex concepts  into plain English, with a nose for great storytelling Have served as a trusted advisor to senior leaders and know how to build those relationships: when to push, when to listen, and how to deliver a recommendation even when it's something an exec may not want to hear See the big picture and are able to connect individual team updates to company strategy and mission Have a keen eye for organizational culture and can recognize authentic moments worth amplifying Strong candidates may also Have worked at AI companies, frontier tech companies, or other organizations where the work moves faster than most people can follow Have built or run internal communications programs during periods of rapid organizational growth The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $295,000 — $345,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

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Applied AI Engineer, Beneficial Deployments (Lab Automation)
InternshipHybridMid
llmconcreteschedulingprototypingsalesrecruiting+4

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Beneficial Deployments   Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences — focusing on raising the floor for those who need it most. About the Role We're looking for an Applied AI Engineer to join our Beneficial Deployments, Life Sciences team. Our goal is for Claude to close the loop on scientific discovery, and a significant part of this is helping Claude to drive scientific hardware and software. You'll help deploy the Model Hardware Standard (MHS) to labs doing the world's most important research. You'll scale what you learn in the field by contributing back to the standard, building scalable assets, and driving associated internal product and research direction. Responsibilities Work with labs to automate their experiments end-to-end with Claude - from advising, to prototyping, to writing production code. Drive product, engineering and research direction based on field experience - e.g. building evals to measure limitations of our models in the physical world (capabilities and safety), developing new features on MHS, etc. Scale your impact to the long tail of labs through reusable cookbooks, documentation, and other assets. Be an EMEA ambassador for Claude in the lab - you'll both inspire and build trust with scientific audiences, from small settings to large conferences. This role will require significant travel You Might Be a Good Fit If You Have Hands-on experience connecting software to lab robots and instruments (liquid handlers, plate readers, scheduling software, LIMS), ideally in an automated lab. Strong engineering skills: you can take an LLM-powered tool from prototype to production code, and write evals to measure its performance. A scientist's instinct for how experiments work: you can spot what's worth automating, and where AI might fail or be unsafe in the physical world. Experience working directly with external customers or partners in a technical role. Clear written and verbal communication: you'll write docs other labs can use without you and give talks that inspire and earn researchers' trust. A scrappy mentality–comfortable wearing multiple hats, building from scratch, driving clarity in ambiguous situations, and doing whatever it takes to further the mission. The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £225,000 — £255,000 GBP Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

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Part Time Brand Ambassador
LucidmotorsMillbrae, United States (Hybrid)14 days ago
Part TimeHybridMid$41,600 - $52,000 / Year
dentalmanufacturingarchitectureexcelinsurancedata privacy+3

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. As a Part-Time Brand Ambassador in a Lucid Studio, your primary focus will be creating exceptional first impressions and delivering a welcoming, elevated experience for every guest who visits Lucid. As one of the first points of contact for our brand, you'll help spark curiosity, build meaningful connections, and introduce customers to the future of electric mobility. If you're passionate about delivering outstanding customer experiences and enjoy representing an innovative luxury brand, you'll excel as a Lucid Brand Ambassador. The Opportunity   Brand Ambassadors are the first point of engagement for guests visiting a Lucid Studio. They play a critical role in delivering an elevated customer experience, creating brand connection, and supporting daily studio operations.   This is a   part-time role   that requires flexibility, including the ability to work evenings and weekends . Part Time Brand Ambassador can expect to work between 20-25 hours per week.     What You'll Do   Welcome guests, answer general inquiries, and schedule test drives   Capture high quality customer leads and interactions in CRM (Salesforce)   Conduct customer needs assessments (budget, preferences, timing)   Recommend suitable vehicles based on customer needs   Refer high potential leads to Sales Specialists   Ensure guests are directed to the appropriate next step in their journey   Build deep knowledge of the Lucid brand, vehicles, and services   Explain vehicle features, specifications, and pricing to stimulate consideration   Provide backend operational support (order paperwork, order/vehicle status clarity)   Support studio operations, including opening/closing checklists   Ensure test drive and showcase vehicles are clean, charged, and ready   Assist with facility needs (refreshments, maintenance requests)   Support day to day studio operations as needed   What You Bring   Exceptional interpersonal and communication skills   A passion for delivering outstanding customer experiences   Experience in a customer facing environment (retail, hospitality, food service, etc.)   Patience, professionalism, and adaptability in a dynamic retail setting   Interest in electric vehicles and enthusiasm for building the Lucid brand   Qualifications   Flexible availability including extended holiday mall hours, holidays and weekends   18 years old minimum   High School diploma/GED required    Prior experience with CRM tool such as Salesforce highly preferred    Authorized to work in the USA (visas sponsorship not available)   Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.    Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers   Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire   Ability to obtain appropriate state DMV licensing, where applicable   Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Hourly rate: $25  giving you stable and predictable income from day one. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.   INDSD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

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