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What is PerfectServe ? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach: In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years. At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place! Position Overview The Clinical Integration Analyst designs, implements, and supports integrations between hospital clients' clinical systems and the PerfectServe platform. The role serves as a subject matter expert on integration solutions and associated clinical workflows, partnering with customer technical and clinical resources and PerfectServe R&D throughout design, development, testing, and support. Responsibilities Serve as subject matter expert and point of contact for internal and external users regarding integration solutions and clinical workflow Partner with customer technical and clinical resources in designing and supporting integration solutions Work closely with R&D in the design, development, and testing of the backend integration domain Code HL7 interfaces within the interface engine and create flat-file integrations using SSIS packages in Microsoft SQL Coordinate technical resources to implement third-party API integrations Perform data validation on new data feeds and regression validation with each QA and Production release Support and troubleshoot production integrations and establish integration support structure between customer IT and PerfectServe Create and maintain documentation; coordinate VPN and sFTP setup; plan and perform interface engine upgrades and failover; participate in after-hours call rotation Qualifications Clinical degree and licensure (Associate or Bachelor's) Minimum 5+ years in a Clinical IT role with enterprise-wide implementation and support experience Proven experience implementing integrations using HL7 standards; strong understanding of hospital operations and workflow Excellent computer skills using Microsoft Word, Excel, SQL Server Management Studio, and Lucidchart Excellent written and oral communication and critical thinking skills; able to work in a fast-paced, cross-functional environment Preferred: FHIR APIs, WCTP integrations, JSON-based API requests (Swagger/Postman), and multiple HIT vendor experience Candidates must be located within the US or Canada and willing to participate in a 24/7 on-call rotation. Travel up to 10% or as required About PerfectServe PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care. Environment, Physical & Other Requirements This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation. Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. PerfectServe, Inc. is an Equal Opportunity Employer -----M/F/D/V. Why Join PerfectServe? At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation. We offer a salary range of $105,000-$115,000 USD per year, tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. Benefits: Remote first work environment Health, Dental, Vision, Life and Disability Insurance options available day one. 401K - with match and immediately vested. 17 company holidays, 2 floating holidays plus competitive paid time off policy Internal Advancement Opportunities PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

What is PerfectServe ? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach: In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years. At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place! The Opportunity You own two things that are easy to under-invest in and expensive to ignore: the customers we already have, and the rooms where buyers gather. You run customer and expansion marketing in partnership with Customer Success, and you execute the field and event motion that the segment owners scope. You also own the proof. References, case studies, and advocates are how we win deals and how an acquirer values us. That program is yours to build. What You'll Own Sales enablement Build custom sales decks and assets for client engagements, with a focus on enterprise deals. Run broader enablement: operationalize the master pitch and battlecards PMM owns, onboard reps to the materials, and keep deal assets current. Be the bridge between marketing's narrative and what reps actually present in the room. Field and event execution Execute the events the segment owners scope and recommend: booth, on-site meetings, and follow-through. Own on-site ROI and the pre- and post-event motion with sales and CS. References, case studies, and advocacy Own the reference and advocacy program; recruit advocates and turn outcomes into proof. Partner with Content to produce and PMM for the outcome data. Field enablement Own field and event enablement materials in partnership with PMM's core positioning. What You Don't Own New-logo demand creation — the segment owners. Which events we attend (the thesis) — segment owners decide; you execute. Core positioning and battlecards — PMM. Key Performance Indicators Expansion pipeline influenced. Customer and expansion pipeline, with Customer Success. Net revenue retention contribution. Marketing's influence on retention and expansion. Event execution ROI. Pipeline and qualified meetings per event, on budget. Proof produced. References and case studies created — exit-critical. Field contribution to acute pipeline. Field-influenced pipeline supporting the ABM motion. What We're Looking For 4+ years in customer marketing, field marketing, or events in B2B SaaS; healthcare IT preferred. A program builder who can run events and customer motions at the same time without dropping either. Comfort partnering closely with Customer Success and Sales. A reference and advocacy track record. An AI-first approach to scaling field and customer content. Ability to travel up to 25% travel Nice to Have Experience building a customer advocacy or reference program from scratch. Experience supporting diligence with customer proof points. Why Join PerfectServe? At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation. We offer a salary range of $75,000-$85,000 USD per year, with compensation tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. Benefits: Remote first work environment Health, Dental, Vision, Life and Disability Insurance options available day one. 401K - with match and immediately vested. 17 company holidays, 2 floating holidays plus competitive paid time off policy Internal Advancement Opportunities PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

What is PerfectServe ? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach: In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years. At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place! Analyst, Corporate Development & Strategic Partnerships for portfolio company of K1 Investment Management Reports to Chief Strategy Officer About PerfectServe PerfectServe builds the clinical communication and scheduling technology that helps physicians, nurses, and care teams deliver faster, safer care. Our cloud-based platform is used by more than 500 hospitals and 40,000+ ambulatory practices across the country, and we are backed by K1 Investment Management as we execute an aggressive growth strategy across both acute and non-acute healthcare markets. We've been at this for nearly 30 years, but we're moving like a company half our age: expanding through M&A, building AI-native products, and forming partnerships that extend our reach into new corners of healthcare. We hold tight to a set of core values, Collaboration, Integrity, Innovation, Service, Purpose, and Inclusion, and we need a diverse team that reflects the communities we serve to build technology that works for everyone. About the Role PerfectServe grows in two connected ways: through acquisitions and partnerships that extend our reach into new markets, and through the relationships with investors, partners, and advisors that make those deals possible. We're looking for a Corporate Development & Partnerships Analyst to support both. A significant part of this role is proactive sourcing: identifying acquisition and partnership targets directly, through research, outreach, and cold calling, rather than relying only on inbound opportunities. This includes finding targets in less obvious places, industry forums, conferences, and online communities, where companies worth a conversation show up before they're on anyone's radar. You'll own the pipeline from first contact, qualifying opportunities and keeping them moving. Alongside this, you'll support our partner ecosystem, channel, and strategic relationships that extend our reach outside of a full acquisition. You'll work directly with the Chief Strategy Officer and have regular interaction with PerfectServe's executive team, our board, our private equity sponsor K1, and outside advisors. This is a strong early-career opportunity to build a foundation in corporate development on a small, high-visibility team. The person who takes it will need to be comfortable with ambiguity and with doing outreach that doesn't always get a response but will get exposure to the full arc of how deals and partnerships get built, with room to grow into greater ownership as they prove themselves. We're looking for someone who is motivated by relationship-building and deal-making and wants to learn corporate development by doing the work firsthand. What You'll Do Sourcing and relationship building Build and maintain a pipeline of acquisition and partnership targets across PerfectServe's core and adjacent markets through proactive, off-market outreach Cold call and cold email owners, founders, and executives at target companies to open relationships and gauge interest, and keep doing it even when most calls don't land Find opportunities that don't come through conventional channels by digging into industry forums, conferences, trade associations, and online communities where smaller or less visible companies surface Keep a disciplined, up-to-date view of every relationship in the pipeline: where it stands, what the next step is, and when to follow up Represent PerfectServe at industry events and conferences to build the relationships that turn into future deal flow Advancing the pipeline Move prospects through the funnel: schedule and help run initial conversations, keep momentum after the first call, and know when and how to push a deal forward Build models and analyses to support deal screening and synergy sizing Support internal due diligence workstreams (commercial, financial, clinical/product, HR, technology) by organizing data requests, synthesizing findings, and flagging risks Draft board and investor-ready materials Help manage the mechanics of a live deal: data rooms, trackers, timelines, and coordination across internal and external workstreams Partner acceleration Maintain a structured view of PerfectServe's partner and channel relationships, including status, next steps, and owner Prepare materials and briefing documents ahead of partner and leadership meetings Support negotiation and documentation of partnership and referral agreements in collaboration with legal and the deal team Help track and report on partnership performance against the commercial case that justified the relationship Cross-functional and investor support Work closely with the CEO, CSO, and functional leaders to gather input and keep strategic initiatives on track Prepare board and investor-ready materials, including decks, one-pagers, and financial summaries Serve as a reliable point of coordination between PerfectServe, K1, and outside advisors on live workstreams What You'll Bring 2+ years of relevant experience, from investment banking, corporate development, sales, business development, or another role where you had to build relationships and move deals or prospects forward A genuine comfort with cold outreach: you don't flinch at calling someone who doesn't know you yet, and you know how to turn a first call into a second one A relationship-builder's instinct: you remember details about people, follow up without being asked, and build trust quickly Competitive, persistent, and resilient; you can make fifty calls, get told no forty-five times, and show up just as sharp on the next one Strong enough financial and analytical fundamentals to build a basic model or synthesize a diligence finding, with the willingness to sharpen those skills fast on the job Excellent written and verbal communication; you can represent PerfectServe credibly to a founder, a banker, or a board member Scrappy, resourceful, and low-ego: willing to do the unglamorous work because you know it's what moves the deal forward High motivation and a genuine hunger to learn how acquisitions and partnerships actually get built, not just modeled Experience or exposure to healthcare, healthcare IT, or SaaS is a plus but not required Why Join PerfectServe? At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation. Compensation includes a competitive base salary plus a performance bonus structure, with total earning potential up to $120,000 for candidates who meet or exceed sourcing and deal targets. The compensation range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. Benefits: Remote first work environment Health, Dental, Vision, Life and Disability Insurance options available day one. 401K - with match and immediately vested. 17 company holidays, 2 floating holidays plus competitive paid time off policy Internal Advancement Opportunities PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

At Cision , we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. This role is responsible for owning, retaining, and growing large, complex Enterprise and Government accounts by driving significant expansion of ARR and durable NRR performance. This role leads strategic account planning, multi-year expansion strategies, account management, and complex renewal negotiations across executive-level, procurement, and compliance-driven buying environments. What You'll Do Own and deliver expansion ARR quota and renewal outcomes within Enterprise and Government accounts. Develop and execute strategic, multi-year account plans focused on long-term value expansion. Lead advanced discovery across executive, users, procurement, security, and technical stakeholders. Navgate regulatory, compliance, and procurement frameworks associated with Enterprise and Government customers. Drive complex expansion negotiations with higher average selling prices and extended sales cycles. Lead and execute the Meddpicc sales process throughout an assignment book on Enterprise clients. Proactively manage renewal risk and pricing strategy to protect NRR performance. Maintain strong forecast accuracy and commercial inspection rigor. Partner cross-functionally to align expansion strategy with delivery capacity and portfolio roadmap. Lead a team approach of resources and elevate account planning standards. . Perform other duties and responsibilities as required to support business needs. What You'll Bring Exhibits an exceptional degree of ingenuity and creativity. Regularly develops brand new concepts, processes, technologies, scientific principles and/or theories. Regarded as an expert in the field internally and externally. Develops information and technology, which advances knowledge in the field. Discovers unique solutions for technological challenges and/or advancements in an industry. Acts autonomously to uncover and resolve issues associated with new technologies and/or advancements. Work is self-initiated. Serves as a consultant to management to implement new technology and/or advancements. May act as informal team lead, and/or coach to less experienced team members. Serves as a consultant to top management in long-range company planning concerning new or projected areas of technological research and advancement. Prime spokesperson on company's technical capabilities. Frequently interacts with customers or industry thought leaders. Research and develops highly advanced applications resulting in new business opportunities for the company. Erroneous decisions or failures to achieve results may have a long-term negative effect on the organization's reputation and business posture. What We'll Offer Typical experience: 10+ years in a related role or experience. Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience. Significant experience managing Enterprise or Government account portfolios. Demonstrated ability to drive complex expansion and renewal outcomes. Strong executive presence and strategic negotiation capability. Experience navigating procurement and regulatory frameworks. Ability to travel when needed for cleint and internal meetings. Preferred Qualifications Education: University degree preferred. Experience managing multi-year strategic account plans. Experience in regulated industries or public sector environments. Advanced training in structured account planning methodologies. Working Conditions & Physical Demands This position requires the ability to remain in a stationary position for extended periods and involves frequent use of a computer and other standard office equipment. It also requires effective communication in person and through digital channels, occasional movement within the workspace, and handling of light materials (typically under 10 pounds). Specific vision abilities include close vision and the ability to adjust focus. It may be performed in an office, remote, or hybrid work environment, depending on business needs and applicable work arrangements. Standard working hours apply, though flexibility may be required to accommodate deadlines or collaboration across time zones. Travel may be required depending on business needs. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. The expected On-Target Earnings (OTE) range for this position is $140,000-$180,000+ , consisting of base salary and variable incentive compensation. Actual compensation will be determined based on skills, experience, market location, and business needs. Top performers may earn above OTE through accelerators and incentive programs Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne , Brandwatch , and PR Newswire , enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a "Top Diversity Employer" for 2021 by DiversityJobs.com . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties. Please review our Global Candidate Data Privacy Statement to learn about Cision's commitment to protecting personal data collected during the hiring process.

At Serve Robotics , we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. Responsibilities Design, develop, test, and maintain robotics middleware and application frameworks using modern C++ on embedded Linux. Own significant platform components from technical design and implementation through validation, deployment, and operation across Serve's robot fleet. Partner with software teams using the robot platform to identify reliability, performance, and developer experience problems and deliver reusable solutions. Collaborate with Autonomy and Systems Engineering on risk assessments, failure analysis, fault-handling strategies, and software architecture. Translate system-level safety and reliability requirements into software behavior, interfaces, and verification strategies. Develop instrumentation, benchmarks, logging, tracing, and fleet-level metrics to measure and improve software performance, reliability, and system health. Diagnose and resolve complex system-level issues involving concurrency, scheduling, interprocess communication, networking, and constrained compute resources. Evaluate technical tradeoffs and contribute to architectural decisions that improve the scalability, maintainability, and reliability of the robotics platform. Lead technical design and code reviews and contribute to engineering standards, development practices, and technical documentation. Provide technical guidance and mentorship to other engineers through design discussions, problem solving, and knowledge sharing. Qualifications Bachelor's degree in Computer Science, Robotics, Computer Engineering, Electrical Engineering, or a related technical discipline, or equivalent practical experience. 5+ years of professional software engineering experience, including significant experience developing production software in modern C++ (C++17 and newer). Experience developing and debugging systems software in embedded Linux environments. Strong understanding of multithreaded programming, concurrency, synchronization, interprocess communication, and systems-level software development. Experience designing software for latency-sensitive, safety-related, real-time, or high-reliability systems. Experience profiling and optimizing embedded software for performance, reliability, and resource utilization. Experience independently owning complex software components through design, implementation, testing, and deployment. Strong troubleshooting and problem-solving skills with demonstrated ability to diagnose complex issues across software and hardware boundaries. Strong written and verbal communication skills and the ability to collaborate effectively across software, systems, and hardware engineering teams. What Makes You Stand Out Experience developing middleware for robotics, autonomous vehicles, or similar complex systems. Experience developing and deploying production software on NVIDIA Jetson or similar embedded computing platforms. Knowledge of Linux internals, scheduling, resource management, device interfaces, and interprocess communication mechanisms. Experience with fault-tolerant architecture, failure-mode analysis, functional safety, or safety-related software development. Experience with distributed systems, networking, RPC frameworks, or serialization technologies such as Protocol Buffers, FlatBuffers, or Cap'n Proto. Experience developing telemetry, observability, health monitoring, or diagnostic capabilities for robotics or distributed device fleets. Experience integrating software with sensors, embedded hardware, or other robotic system components. Additional Information: This role works across multiple engineering disciplines and balances hands-on software development with systems-level problem solving, technical design, and cross-functional collaboration. The position may occasionally require access to robotics hardware or onsite participation in integration, testing, troubleshooting, or validation activities.

The Role We're looking for an Director to own Amazon DSP (demand-side platform) strategy and execution for a large-scale portfolio account. In addition, you'll also be director-level support for managers across 2-3 other full-funnel retail accounts, as well as help the wider team sharpen how they plan and execute across retail DSP. At Wpromote , we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek's Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what's possible in marketing. We offer: -Remote-first culture -Unlimited PTO -Extended Holiday break (Winter) -Flexible schedules -Work from anywhere options -100% paid parental leave -401(k) matching -Medical, Dental, Vision, Life, Pet Insurance -Sponsored life insurance -Short Term Disability insurance and additional voluntary insurance -Annual Class Pass credits and more! The anticipated annual salary for this role will range from $119,000 - $130,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state's salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above). This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus. This position may be performed remotely in most states within the US, with some exclusions While this role offers the flexibility to work remotely, we have office hubs in Los Angeles and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person! This position is not eligible for immigration sponsorship Important Notice: Beware of Job Scams Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers , it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity. #LI-JJ #LI-Remote You Will Be Accountable for full-funnel Amazon DSP strategy, planning, and execution across a large-scale portfolio account. Supporting managers at a director-level across several other accounts across Amazon Sponsored Ads, DSP, and other retailers (Walmart, Target, Criteo) Designing, implementing, and managing ad spend across campaigns, while having a full grasp of how different ad types work together to further our client's goals. Monitoring daily trends, opportunities, and spend across multiple brands Proactively communicating with clients about account health, ad performance, sales, best practices, potential opportunities, and developing action plans to improve results Working in a dynamic, time-intensive environment where competing priorities are commonplace. Previous agency experience preferred. Closely monitoring competitors and category trends Auditing prospective Amazon accounts and identifying areas for improvement to assist in the sales process Developing and maintaining a strong understanding of new or emerging trends within Amazon and other marketplaces Tasked with some special projects as needed to help the growth of the department You Must Have 8+ years in digital media, with deep hands-on Amazon DSP planning and execution experience. Real programmatic fluency — PMP vs OMP, inventory deals, audience strategy, and inventory decisions. Command of the full Amazon ecosystem: DSP, Sponsored Products, Brands, and Display, plus AMC. Experience working with or at a brand with $5M+ in annual Amazon budget A track record leading large, complex, or multi-brand accounts. Experience with 3P optimization tools (Pacvue, Skai, Gigi, etc) Experience managing and developing direct reports, including coaching, feedback, performance management, and career development Great communication skills, both written and oral, with a strong attention to detail Extremely well organized, able to balance client timelines and business needs across multiple clients Work comfortably in dynamic, time-intensive environments where competing priorities are commonplace Ability to manage client expectations and priorities Experience presenting to senior-level client contacts The ability to explain the nuances of Amazon clearly and concisely Working experience of Vendor and Seller Central An understanding and experience with optimizing product detail pages, including titles, key features, and A+ content. Knowledge about how Amazon marketing and performance affect the purchase funnel An understanding of Amazon account operations, logistics, and the fees that may be associated with them Working knowledge of other e-commerce marketplaces outside of Amazon Nice to Have Experience within the pet category Prior agency experience Working knowledge of other digital marketing channels outside of Amazon (social, influencer, search, etc.) Compensation Additional Information Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We are looking for a Chief of Staff–style operator to serve as the President's right hand and help run, maintain, and continuously evolve the Product, Engineering & Design operating model and cadence. This role will turn strategy into a durable execution system. You will own the connective tissue across the President's leadership cadence: preparing the right inputs, creating clarity on decisions and tradeoffs, ensuring commitments are followed through, surfacing risks early, and improving the operating model as the organization changes. You will work across Product, Engineering, Design, Commercial, Finance, People, and your peers in Business Operations, partnering with senior leaders who do not report to you and influencing through judgment, trust, and clarity. The successful candidate will combine executive judgment, operational rigor, business acumen, comfort with ambiguity, strong written and verbal communication, and the ability to move fluidly between strategic questions and the execution details required to make the system work. AI fluency is an important part of this role. You will use approved enterprise AI tools, including tools such as ChatGPT, Gemini, Claude, Glean, Cursor, or comparable platforms, to automate repeatable operating work, synthesize information across functions, improve leadership preparation, surface risks and dependencies, and accelerate strategic-initiative delivery. This role reports to the VP of Operations at Squarespace and is based remotely in California or locally at our New York City headquarters. You'll Get To… Run the President's operating cadence . Own end-to-end orchestration of the leadership rhythm: staff meetings, WBRs, MBRs, and QBRs, finance and portfolio reviews, priority updates, and annual operating-plan inputs. Ensure each ritual has a clear purpose, owner, input, output, decision authority, and downstream cascade. Drive decision quality. Synthesize diverse inputs into concise narratives that make priorities, risks, options, tradeoffs, and recommended decisions clear to the President and leadership team. Document decisions in the room, assign owners and deadlines, track commitments, and escalate unresolved issues with context and a proposed path forward. Improve execution velocity. Identify alignment and execution risks before they surface as leadership surprises, and facilitate resolution across Product, Engineering, Design, Commercial, Customer Operations, Finance, People, and Business Operations, connecting planning, performance, financial, organizational, and roadmap inputs. Use AI and advanced tooling to make decisions faster and better-informed. Evolve the operating model. Treat the operating system as a living thing. Establish health measures such as decision latency, action closure, cascade reach, pre-read quality, participation, recurring issue themes, and use them to assess whether rituals, artifacts, and escalation paths are producing the right outcomes. Recommend and implement changes to cadence, governance, templates, roles, and channels as strategy and priorities evolve, codifying what works so the model is easy for leaders to understand and operate. Lead high-priority strategic initiatives. Drive complex, ambiguous, cross-functional work on behalf of the President, from framing and workplan through decision, implementation, and follow-through, including emerging problems that don't yet have a clear owner. Support annual strategy, goals, headcount, and budget processes by connecting them to the department's operating rhythm. Represent the President and build transparency. Stand in for the President in meetings, events, and discussions, exercising the remit of the position. Navigate difficult conversations and cross-functional tradeoffs without relying on formal authority. Support two-way access to the President through Town Halls, Roundtables, Office Hours, and written follow-up, using sound judgment about what should be broadly communicated, selectively shared, or handled privately. Serve as a trusted thought partner to the President and senior leadership team, offering an independent perspective and respectfully challenging assumptions when needed. Who We're Looking For Significant experience in Chief of Staff, Product Operations, Business Operations, Strategy & Operations, or management consulting A track record of owning an operating model, leadership cadence, or portfolio of complex cross-functional initiatives, preferably in tech companies Knowledge of the product / software development lifecycle Demonstrated proficiency with enterprise AI tools, such as ChatGPT, Gemini, Claude, Glean, Cursor, or comparable approved tools, and experience integrating them into daily workflows to automate repeatable tasks, optimize processes, improve synthesis, and accelerate project delivery. Exceptional written communication: you can turn a large volume of input into a concise, decision-ready narrative tailored to the audience Strong business and financial acumen, with the ability to understand metrics, forecasts, resource tradeoffs, product or portfolio performance, and organizational implications. Strong executive presence and facilitation skills; you can create clarity and momentum in high-stakes or ambiguous settings. Demonstrated ability to influence senior stakeholders, build consensus, resolve conflict, and push for decisions without formal authority. High judgment and discretion when handling sensitive organizational, people, financial, and strategic information. Comfort operating in ambiguity, switching between strategic altitude and detailed execution, and taking ownership of problems that cross organizational boundaries. A continuous-improvement mindset: you distinguish between process and content, challenge ineffective routines, and make change practical and durable. A bias toward action, paired with the judgment to know when to decide, when to seek input, and when to escalate. What Success Looks Like In the first 6–12 months, you will: Implement a dependable operating rhythm in which leadership forums are well-prepared, decision-oriented, and followed through. Improve the quality and consistency of pre-reads, decision logs, action tracking, portfolio updates, and quarterly communications. Make it easy to see what changed, what matters now, what decisions are needed, who owns the next step, and where risk is accumulating. Establish a small number of reliable AI-enabled workflows that reduce manual preparation and reporting effort, improve the timeliness and quality of leadership inputs, and make follow-through more visible. Increase the organization's ability to reuse knowledge, detect recurring issues, and move from raw information to clear decisions without adding unnecessary process. Build strong working relationships and trust with the President and his leaders across the department and company, leading with tact, discretion and respect. Help the President and leadership team make faster, clearer, better-informed decisions without adding unnecessary processes or meetings. Leave the system more scalable and more resilient than you found it. Benefits & Perks A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision Supplemental Life and Disability Insurance plans Fertility and adoption benefits Headspace mindfulness app subscription Global Employee Assistance Program Retirement benefits with employer match Flexible paid time off 12 weeks paid parental leave and family care leave Pretax commuter benefit Education reimbursement Employee donation match to community organizations 7 Global Employee Resource Groups (ERGs) Dog-friendly workplace Free lunch and snacks Private rooftop Hack week twice per year US Cash Compensation Range: $178,500 - $350,000 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers . Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge. If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy .

At Squarespace , we empower our product teams to solve hard problems in ways that our customers love and strengthen our business. As Senior Director of Product for the Client Engagement Group (CEG), you will lead the product strategy and execution for Squarespace's customer engagement platform: the CRM, email campaigns, automations, and transactional communications that enable our merchants to build lasting customer relationships and grow their businesses on Squarespace. The Client Engagement Group sits at the center of Squarespace's growth strategy. Our marketing tools are a critical lever in increasing product attach, reducing merchant churn, and building a differentiated position in the service commerce landscape. You will own the vision for transforming our current communications offering into a unified customer engagement hub… one that competes with best-in-class tools while leveraging Squarespace's unique data and ecosystem advantages. You will report directly to the President of Squarespace and serve as a member of the Product leadership team. You will have the option of working on-site (hybrid) at our NYC headquarters or remotely within the U.S. You'll Get To… Define and drive the multi-year product vision and strategy for CEG - spanning CRM, email campaigns, automations, transactional communications, and emerging channels including SMS - with a clear line of sight to revenue growth and platform impact Own the Email Campaigns business line end-to-end: report on revenue performance, develop engagement and GTM strategies, and lead roadmap decisions in close partnership with commercial and marketing stakeholders Build toward a competitive, full-featured customer engagement platform by prioritizing investments in business CRM, transactional automations, flexible communication channels, and advanced segmentation that meet the sophisticated needs of today's service sellers Lead, grow, and mentor a team of product managers across multiple product lines, setting a high bar for hypothesis-driven development, roadmap rigor, and customer-centricity Partner with Engineering and Design functional leads to deliver outcomes across the team; step in to remove blockers and maintain velocity on high-priority initiatives Collaborate across the Squarespace ecosystem - with Commerce, Growth, Financial Solutions, and GTM - to ensure CEG products are deeply integrated into the broader platform Champion the use of Squarespace data and AI to create smarter automation flows, personalized outreach, and differentiated customer engagement experiences that competitors cannot easily replicate Shape the process, craft, and standards for senior product leadership at Squarespace Who We're Looking For 12+ years of product management experience, with a meaningful portion spent building and scaling customer engagement, CRM, marketing, or communications products 5+ years leading and developing teams of product managers in complex, multi-product environments Deep familiarity with the customer engagement and email service provider landscape; informed perspective on what it takes to compete with and differentiate from best-in-class marketing and CRM tools Demonstrated ability to own a revenue-generating product line with accountability for business outcomes, not just product delivery Strong strategic instincts paired with a bias for execution; comfortable operating at the intersection of vision-setting and unblocking day-to-day team work Excellent communicator and cross-functional partner with the credibility to influence senior leadership and align stakeholders across product, engineering, commercial, and marketing functions Experience applying hypothesis-driven development and experimentation to accelerate product-market fit and grow adoption Benefits & Perks A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision Supplemental Life and Disability Insurance plans Fertility and adoption benefits Headspace mindfulness app subscription Global Employee Assistance Program Retirement benefits with employer match Flexible paid time off 12 weeks paid parental leave and family care leave Pretax commuter benefit Education reimbursement Employee donation match to community organizations 7 Global Employee Resource Groups (ERGs) Dog-friendly workplace Free lunch and snacks Private rooftop Hack week twice per year US Cash Compensation Range Cash Compensation Range: $323,000 - $435,000 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers . Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge. If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy .

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for an experienced consultant to lead MedTech Complaints implementations at Veeva's MedTech customers globally. This role will guide the transformation of our customers' Complaints Management processes and technology. The MedTech Complaints consultant will work closely with Professional Services teams to ensure delivery success across QMS implementations. Review and analyze existing Customer business process and identify key process steps, gaps, and requirements that would impact implementation approach Lead QMS Complaints implementation workstreams at our customers for Veeva's MedTech Quality Management solutions Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer 8+ years of experience in GMP Systems ownership or Software Consulting 5+ years of experience in Complaints Management for Medical Device Strong understanding of FDA, EU MDR/IVDR requirements and Reporting Understanding of relationship between Complaint Handling, CAPA, Nonconformance and Risk Management processes Knowledge of ISO 13485 and 14971, FDA 21CFR Part 803, 820, 822, 806, EU GMP Annex 11 Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor Proven ability to work both independently and in teams in a dynamic, fast-moving environment Good understanding of SaaS and GxP principles Ability to quickly understand business requirements and design creative solutions Excellent verbal and written communication skills Experience in the Life Sciences Quality, Manufacturing, or Healthcare spaces Experience with Data or Content Management applications Veeva Vault implementation experience Management Consulting Change Management experience Field Action and Product Return experi

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Infrastructure organization builds and operates the distributed systems that train, serve, and secure our AI models. Every other team at Anthropic depends on these systems. In this role, you'll work directly with our Research teams to build the reliable, scalable, performant infrastructure our research depends on. This is a cross-functional systems team: you'll scope and lead complex, multi-month infrastructure projects and resolve the performance and scalability bottlenecks that limit how fast we can grow. Key responsibilities Independently scope and lead complex, multi-month infrastructure projects, from an ambiguous starting point through to a production system Build deep partnerships with researchers and Research teams to understand their needs and deliver for them Mentor other engineers and help raise the technical bar for the team Build alignment on technical direction across multiple teams, working through ambiguous problem spaces Take ownership of the reliability, scalability, and security of the systems you build as usage and complexity grow Lead the improvement of operational processes across Infrastructure, such as incident response, postmortems, and on-call rotations, so the team learns from every incident Minimum qualifications Experience designing, building, and operating large-scale distributed systems or infrastructure in production Experience independently scoping and delivering complex, ambiguous, multi-month technical projects Prior experience as a technical lead or mentor for other engineers Experience making architectural decisions that other engineers and teams build on top of Strong software engineering fundamentals and proficiency in at least one programming language (e.g., Python, Rust, Go, Java) Experience with modern cloud infrastructure (e.g., Kubernetes, infrastructure as code, AWS, GCP) Strong written and verbal communication skills, with experience building alignment across multiple teams or stakeholders Preferred qualifications 10+ years of software engineering experience, not including internships Experience with machine learning infrastructure (e.g., GPUs, TPUs, Trainium) and associated networking infrastructure (e.g., NCCL) Low-level systems experience (e.g., Linux kernel tuning, eBPF) Experience applying security or privacy engineering best practices The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager focused on Enterprise Privacy, you'll collaborate with Privacy Engineering, Infrastructure, Trust and Safety, Legal, Security, GTM, enterprise and platform product teams, and our cloud partners to evolve and extend the controls that enterprises, regulated industries, and governments require in order to bring their most sensitive work to Claude. You will synthesize complex and fast-changing business needs and partner closely with the teams that retain, protect, and govern customer data across Anthropic's first-party platform and Claude on AWS, GCP, and Azure. Together, you will ensure that privacy guarantees are enforced by our systems and are verifiable by our customers. This is a high-visibility role with substantial scope. Anthropic offers layered controls over how customer data is retained and accessed, and you will build the product surface that lets customers understand, govern, and verify these controls. This includes retention and access controls, access logs and compliance reporting, customer-managed keys and custody, data residency, and self-serve user interfaces. Your stewardship of these privacy capabilities earns the customer trust that is essential to Anthropic's mission. Key responsibilities Deeply understand external customers with strict data handling requirements, from a bank's CISO to a healthcare system's compliance team to a government contractor's auditor, and the internal Trust and Safety, Legal, and GTM stakeholders whose needs pull in different directions. Partner with Privacy Engineering to ship controls that unblock regulated customers, balance impact against engineering cost, and deliver at Anthropic speed. Co-develop solutions with design-partner customers and their compliance teams, so shipped changes pass real audits, not just hypothetical ones. Work with engineers to steer architecture and investment decisions with a long-term lens: balancing build versus buy versus rely-on-the-cloud-provider, and sequencing custody, residency, and transparency across clouds that ship on their own timelines. Define success metrics for privacy controls, from preventing configuration incidents by design, to the speed at which customers can independently answer questions about their own data. Define and iterate on the self-serve experience for compliance and security teams, expanding what an organization can check about its own posture, settings, and access history without having to wait on support tickets. Gather and assess competing stakeholder needs and communicate prioritization trade-offs clearly to senior leadership, balancing privacy risk, safety requirements, legal exposure, and commercial impact. When something goes wrong, own what customers hear from us and when. Work with engineering leads to decide how retention, access, residency, and custody controls are enforced, so that our infrastructure keeps the promises we make. Minimum qualifications Experience taking a new product area from ambiguity to a durable roadmap, and shipping controls that enterprises or regulators depend on. A track record of driving platform capabilities that balance the needs of multiple customer segments and internal stakeholders. The judgment to make prioritization trade-offs between customer demand, risk, and engineering cost, and the clarity to communicate them. The ability to internalize how privacy, safety, legal risk, and commercial impact interact, and translate that understanding into a coherent product vision. Experience building highly collaborative and effective relationships with engineers and key cross-functional stakeholders. You have equal credibility providing design doc feedback to engineers, negotiating a control with a CISO without losing the relationship, and explaining a risk trade-off to leadership. Preferred qualifications 8+ years of product management experience, with deep exposure to privacy, security, or compliance products. Built or scaled audit logging, key management, data residency, retention, or access governance products for regulated customers. Shipped controls across multiple cloud providers or partnered with AWS, GCP, or Azure at the platform level. Worked with certification, attestation, or trust center programs (SOC 2, ISO 27001, FedRAMP). Used Claude, Claude Code, or comparable agentic tools and formed opinions about the data controls they should offer. The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager in the Internal Products and Technologies organization, you'll partner with Engineering, Design, Growth, Trust & Safety, Support, and Finance to build the billing experiences every Claude customer uses, from the first purchase to the monthly invoice: We own how customers buy and manage Claude: choosing and changing plans, viewing invoices, tracking usage and spend, and setting spend controls. Your work reaches everyone who pays for Claude: individuals upgrading a plan, teams adding seats, developers buying credits, and enterprise admins managing budgets across thousands of users. You'll define how Claude should explain a charge, change a plan, or set a spend limit for a customer. You'll also define how admins set spend controls for the agents their teams run. You'll own billing experiences that convert well, resist abuse, and let customers resolve billing questions on their own. Responsibilities Deeply understand customers across segments (consumers, developers, teams, and enterprise admins) and where billing friction costs us conversion, trust, or support volume. Partner with Growth on purchase, upgrade, and plan-change flows, balancing conversion against clarity and long-term customer trust. Partner with Trust & Safety to stop abuse of Claude plans and credits without adding friction for legitimate customers. Design agentic billing experiences: Claude answering billing questions, resolving common issues, and taking billing actions, with a confirmation step wherever a mistake would cost the customer money. Partner with Engineering and Design so every Claude product gives customers the same clear way to buy, upgrade, and manage spend. Drive product strategy and roadmap, synthesize competing stakeholder needs, and communicate prioritization clearly to senior leadership. You may be a good fit if you: Have 7+ years of product management experience, including self-serve purchase, subscription, or billing experiences. Have shipped self-serve experiences where you owned conversion and retention metrics and ran experiments to move them. Have strong product design instincts, and can make a confusing concept like proration, overage, or credits clear on a single screen. Have built LLM-powered or agentic product features, and have a point of view on when an agent should act on its own and when it should ask first. Are equally credible discussing system design with engineers, abuse patterns with Trust & Safety, and funnels with Growth. Are comfortable making tradeoffs between growth, risk, and financial accuracy, and explaining them clearly. Are scrappy and resourceful, and do what it takes to get things done. Strong candidates may have: Shipped customer tools for usage-based or hybrid pricing (seats, usage, credits), such as usage dashboards, spend limits, and alerts. Worked with Trust & Safety or risk teams to prevent abuse of plans, credits, or free trials. Launched a product in new countries, including local pricing, tax, and currency. Built self-serve help experiences that measurably reduced billing support contacts. Scaled through hypergrowth (10x+ revenue). The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $385,000 — $460,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.