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Manager, Global Indirect Tax
RobinhoodChicago, IL, Menlo Park, CA, New York, NY (Hybrid)15 days ago
ContractHybridMid
mental healthcaaccountingtaxinsurancecompliance+4

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.  The Tax team's mission is to proactively manage our global tax footprint while supporting Robinhood's mission to democratize finance for all! We partner closely with Product, Engineering, Legal, and Finance teams to navigate complex tax regulations and enable business growth. Our team values deep collaboration, technical excellence, and proactive problem-solving. We maintain a high-performing, supportive culture where every team member is encouraged to challenge the status quo. As the Manager, Global Indirect Tax, you will lead our global indirect tax compliance, controversy, transaction advisory, and operations initiatives.   You will manage end-to-end global indirect tax operations, including compliance, audits, system improvements, and technical research and advisory. You will play a critical role in shaping our overall indirect tax strategy and compliance framework for innovative products and business models. This is a unique opportunity to build scalable tax processes in a fast-growing financial services environment, spearheading the next generation of tax operations through automation and AI-enabled solutions. This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.  What you'll do Oversee global indirect tax operations, including VAT, GST, sales and use tax, and other non-income transactional tax compliance, registrations, return filings, and payment processes across relevant jurisdictions Manage indirect tax audits and notices, acting as the primary point of contact for tax authorities to resolve assessments and disputes Provide clear technical tax advice regarding indirect tax implications for new products, acquisitions, contracts, cross-border transactions, and business reorganizations Partner cross-functionally to support taxability determinations, invoicing requirements, exemption documentation, and implementation of indirect tax requirements or process improvements in systems and operational processes Monitor legislative and regulatory developments affecting global indirect tax and translate those developments into practical guidance, risk mitigation, and process updates What you bring A degree in Accounting, Finance, or a related field (or equivalent practical experience) 8+ years of tax experience, including substantial indirect tax experience within a multinational corporate environment Hands-on experience with global indirect tax compliance, audits, and operational support across multiple jurisdictions, including successful resolution of controversy matters with tax authorities A proven track record of hiring, mentoring, and developing a team of tax professionals Proficiency in analyzing financial data and working with corporate tax systems or tax determination software; experience driving automation initiatives to improve process efficiency is preferred Ability to thrive in a fast-paced, changing work environment and are able to manage competing priorities with sound judgment and strong execution  What we offer Challenging, high-impact work to grow your career. Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds. Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.  Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces.  In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $140,000 — $165,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $123,000 — $145,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $110,000 — $129,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the  Privacy Policy for your country of application.

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Sr. Manager, Partner Solutions Architecture
FivetranGBR - Remote (Fully Remote)16 days ago
Full TimeFully RemoteSenior
s3dbtdbtrestmental healthdbt+7

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We're hiring a Senior Manager to lead our Partner Solutions Architecture (Partner SA) team across EMEA and APJ. The team owns the technical relationship with systems integrators, consultancies and technology partners across these regions, and works alongside our alliances team as the regional route to market for our global platform partners. This is a people leadership role, but you'll need enough technical experience to coach the team and get hands-on when it's needed. You'll be working across two theatres and several time zones. When a partner relationship needs senior involvement, you'll step in alongside the Partner SA who owns it. This role drives revenue via partners by championing partner technical capability and engagement with Fivetran and dbt. With the team, you will scale partner technical cosell and champion our partners' ability to communicate the value of Fivetran and the dbt platform, identify the right use cases, design best-practice architectures and deliver high-quality implementations. You'll report to the Global Head of Partner Solutions Architecture and work closely with your counterpart who leads the AMER team. Outside the Partner SA team, you'll work most closely with the regional partner leaders for EMEA and APJ and their partner sales and partner development managers, as well as field engineering leadership in both theatres. What You'll Do Own regional success jointly with your partner leadership counterparts, and be able to explain what's driving performance. Own capability outcomes for the region, including certification and accreditation growth, local enablement program strategy and partner reach, and put a scalable, consistent operating rhythm in place. Turn global alliance strategy into regional execution, working with the platform partners' local field teams and the SIs delivering on those platforms. Lead, coach and develop the EMEA and APJ Partner SA team, including regular 1:1s, clear expectations, performance conversations and career development Own the coverage model for both geos, including who covers which partners and territories, where we need more support, and how we prioritise Build and retain a high-performing team, including hiring as the team grows. Share what you're seeing in the region with the global product Partner SAs and the product team, such as integration gaps, recurring delivery issues, competitive dynamics and roadmap requests, backed up with data where possible. Travel approximately 30% across both theatres for partner planning, enablement delivery, regional events and time with your team. Skills We're Looking For Experience managing a distributed customer- or partner-facing technical team (e.g. solutions architecture, sales engineering, partner engineering or consulting delivery), including hiring, performance management and developing people. A background in partner, alliance or channel motions, with a good understanding of how SIs and technology partners make money and set priorities. A solid understanding of the modern data stack (ingestion, transformation, orchestration, warehouses and lakehouses, open table formats, semantic layers, catalogs and BI) and how it all fits together. A track record of building capability in partner or customer organisations, for example through enablement programs, certification or accreditation paths, workshops and labs, or helping partners build a practice. Comfortable in commercial conversations, including regional pipeline reviews, partner business planning and being accountable for a number. Bonus Skills​ Hands-on experience with dbt and with Fivetran. Experience leading a team through organisational change Experience running partner certification, accreditation or enablement programs. Established relationships in the EMEA or APJ partner ecosystem. Familiarity with cloud marketplace motions and co-sell programs.   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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Senior International Accountant
FivetranIND - Bengaluru (Hybrid)16 days ago
InternshipHybridSenior
s3dbtdbtrestmental healthdbt+11

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is seeking an exceptional Senior international accountant, to join its fast growing Accounting team. This role will be a significant contributor to the success of the accounting department. The ideal candidate has in-depth knowledge of generally accepted accounting principles, proficiency in accounting systems, and strong motivation to contribute to the achievement of efficient financial close and reporting processes. You pay great attention to detail, deliver results under deadlines and work effectively cross-functionally in a rapidly changing environment. The ideal candidate is someone who strives for operational excellence. You invest time in defining and documenting processes to not only proactively address current process gaps but to also to get ahead of new processes required to support Fivetran's continued growth. What You'll Do As Senior international accountant you will: Be responsible for our Indian entity and support multiple other entities across EMEA & APAC from a US GAAP and statutory reporting perspective Prepare and post journal entries in Netsuite for these entities as well as monitor postings done by other accounting functions Hands-on performance of month-end close activities. Make sure that all deadlines are met and proactively review balances before closing Oversee the preparation of financial statements in accordance with IFRS or applicable local GAAP Support the Statutory Audit process and ensure timely and accurate preparation of audit deliverables Review the work of our outsourced partners and closely manage service levels Identify and drive process improvements and automation initiatives to reduce manual effort and drive toward Global standardization Manage processes related to invoicing, tax payments, statistical filings and other obligatory filings Demonstrate strong technical accounting acumen to be able to conclude on accounting treatment of complex transactions; Partner with key stakeholders including Tax, FP&A, Legal and Sales & Marketing teams Support ad-hoc projects as required Skills We're Looking For Recognised accounting qualification (ACA, CIMA, ACCA) Minimum 4 years of PQE, preferably gained within a Big Four firm and / or a multinational organization Solid knowledge of US GAAP, IFRS and local GAAPs Strong computer and analytical skills Excellent planning, analytical, interpersonal and communication skills Demonstrable experience as a team player, who is comfortable working as part of a larger team located across multiple geographic locations Ability to work independently, to work under pressure and to handle several projects at once A desire to work in a hyper-growth, quick paced, exciting business environment # LI-Hybrid #LI-DB1   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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Partner Sales Manager
FivetranGBR - London (Hybrid)16 days ago
Full TimeHybridMid
awsazuregcps3dbtdbt+17

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a a Partner Sales Manager (PSM) to own and grow a regional portfolio of Systems Integrator partnerships across the United Kingdom, Ireland, and the Nordics. This role is the connective tissue between Fivetran and the regional SI ecosystem, responsible for activating, enabling, and scaling partner-driven pipeline and revenue across a multi-country territory. Unlike the Strategic Enterprise PDM role, which manages a focused set of named global SI accounts, the PSM manages a broader portfolio of regional and mid-market SI partners. The PSM drives volume through breadth of coverage, partner activation, and repeatable co-sell motions across a defined geography. This is a hands-on, field-facing role that requires strong commercial instincts, relationship-building ability, and the operational discipline to manage many concurrent partner engagements across multiple countries, buying cultures, and regulatory environments. In cases where a regional SI partner overlaps with a PDM-managed named account, the PSM will collaborate closely with the PDM to ensure alignment and maximize joint impact. Role Mandate The Partner Sales Manager will: Build and manage a regional portfolio of SI partnerships across UK&I and the Nordics that drive measurable pipeline and bookings Activate partners through enablement, joint planning, and co-sell execution Serve as the primary Fivetran point of contact for assigned regional SI partners in territory Collaborate with Fivetran EMEA field sales to accelerate deals through partner engagement Coordinate with Strategic Enterprise PDMs when regional partners overlap with named accounts Deliver consistent, scalable partner motions that contribute to sub-regional revenue goals This is a full-time position based out of our London office. [If hybrid] Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You'll Use Salesforce, Looker, Gong, ZINFI Partner Portal, Slack What You'll Do Own and grow a portfolio of regional and mid-market SI partners across the UK, Ireland, Sweden, Denmark, Norway, and Finland, prioritizing investment by pipeline potential, engagement maturity, and strategic fit Map and build relationships across each partner organization, including sales leadership, delivery, practice leads, and alliance contacts Maintain a structured engagement cadence of business reviews, pipeline syncs, and enablement sessions across the portfolio Balance coverage between the UK&I and Nordic markets, accounting for differences in deal size, buying cycle, and partner maturity Position Fivetran as the preferred data integration partner within the UK&I and Nordics SI ecosystem Drive partner onboarding, ramp, and ongoing sales and technical enablement on Fivetran and dbt Identify and develop partner champions who can position Fivetran inside their sales and delivery organizations Build partner capability to identify, qualify, and progress Fivetran opportunities independently Drive co-sell between Fivetran EMEA account executives and partner teams, activating partners early to increase S0 and S1 creation, pipeline velocity, and conversion Deliver sourced and influenced revenue against sub-regional targets, coordinating with Strategic Enterprise PDMs where regional partners overlap with named enterprise accounts Who Thrives Here This role is built for a partner-focused professional who: Thrives managing breadth and can keep many partners moving forward simultaneously Builds genuine relationships and earns trust quickly across different markets and cultures Is equally comfortable in a strategy conversation and a pipeline review Understands that alliances are measured by revenue impact, not activity volume Wants to grow into more senior alliance leadership over time Skills We're Looking For Multi-market portfolio management: ability to run 15 or more concurrent partner relationships across six countries without losing cadence, prioritizing time against pipeline potential rather than partner enthusiasm Co-sell execution: skill at earning the trust of EMEA account executives and inserting partners early enough in the cycle to change deal velocity and win rate, not just claim influence at the close Commercial structuring and negotiation: working command of channel economics, margin models, deal registration mechanics, and co-sell incentive design, with the judgment to know when a partner ask is worth funding Partner enablement design: capability to build and deliver sales and technical enablement that moves a partner from assisted selling to independent sourcing on Fivetran and dbt Modern data stack fluency: credible technical conversation across cloud platforms, data warehouses and lakehouses, transformation, and BI, sufficient to position Fivetran within a partner's delivery practice and architecture standards Pipeline rigor and forecast discipline: consistent Salesforce hygiene, accurate attribution, and defensible reporting on sourced pipeline and incremental bookings that stands up to senior leadership scrutiny Cross-cultural relationship building: ability to read and adapt to different buying cultures and decision styles across the UK, Ireland, and the Nordics, and to communicate with equal clarity to a partner CEO and a field seller Bonus Skills​ Has worked inside a Systems Integrator or consultancy, and understands practice P&L, utilization, and how partners actually make money on a Fivetran engagement Experience transacting through hyperscaler marketplaces including private offers on AWS, Azure, or GCP, which increasingly shapes how SI-led deals close in EMEA Has built a partner territory from a standing start, not just inherited and maintained an existing book Fluency in Swedish, Danish, Norwegian, or Finnish Holds a Fivetran or dbt certification, or can whiteboard a reference architecture without a solutions engineer in the room   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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Senior Account Executive
InternshipOn-siteExecutive$187,900 - $187,900 / Year
crmsalesforcesalessaas salesaccount managementoutbound+1

Role Description As a Senior Account Executive, you will play a key role in helping customers achieve better business outcomes with Dropbox's full suite of products. You'll build trusted relationships with both existing and prospective customers, develop a deep understanding of their priorities, and connect them with Dropbox solutions that improve how their teams organize, collaborate, share, and secure their work. This role combines strategic account management with strong sales execution. You'll partner closely with customers and internal teams to develop account strategies, demonstrate the value of Dropbox's integrated product portfolio, and deliver solutions that support customers' evolving needs. This is an opportunity to help customers get more value from Dropbox while directly contributing to the company's growth and long-term customer relationships. Responsibilities Own the full sales cycle from pipeline generation through close and renewal within your territory Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders Expand beyond existing motions to uncover new use cases and opportunities Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration Forecast accurately and manage pipeline to consistently meet or exceed revenue targets Lead strong discovery to uncover customer challenges, priorities, and desired outcomes Apply structured qualification and value-selling frameworks (e.g., MEDDICC, SPICED) to advance deals Clearly articulate business impact and position Dropbox solutions around outcomes, not features Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps Contribute to evolving GTM strategy by refining ICP, messaging, and use cases (e.g., Dash) Collaborate cross-functionally and bring insights from the field to influence Product and GTM Requirements 6+ years of B2B SaaS sales experience, ideally including time in early-stage, new product, or evolving GTM environments Proven ability to generate pipeline and close deals in ambiguous or evolving markets Strong experience with qualification frameworks such as MEDDICC, SPICED, or similar Demonstrated use of value selling methodologies such as Command of the Message or equivalent Experience selling to mid-market and enterprise customers, including executive stakeholders Consistent track record of meeting or exceeding sales targets High ownership mentality - you take initiative and move things forward without waiting for direction Thrive in ambiguity and are comfortable operating without a fully defined playbook Curious and business-oriented, with the ability to connect customer problems to solutions Resourceful and adaptable - you figure things out and adjust quickly Strong collaborator who contributes positively to team culture Experience using Salesforce or similar CRM tools to manage pipeline and forecast Strong organizational skills and ability to manage multiple complex deals Preferred Qualifications Experience selling a new or emerging product within an existing portfolio Experience working in high-change or transformation environments BA/BS degree or equivalent experience General familiarity with AI or productivity tools Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: U nderstand yourself and others . Judgment: E valuat e information and mak e decisions in complex situations . Adaptability: L earn, adjust, and stay effective through change . Connection: C ommunicat e , collaborat e , and build trust . To learn more about why these skills matter and what the data shows about thriving through change, read this  blog post from our Chief People Officer, Melanie Rosenwasser. Compensation US Zone 1 This role is not available in Zone 1 US Zone 2 $187,900 — $254,100 USD US Zone 3 $166,900 — $225,900 USD

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Product Security Engineer
AsanaWarsaw (Hybrid)16 days ago
ContractHybridMid
pythonjavascripttypescriptscalasqlllm+11

At Asana, security is foundational to our mission of helping humanity thrive by enabling the world's teams to work together effortlessly. Our security team protects Asana's employees, users, and customers by proactively addressing threats and fostering a culture of security throughout our product and operations. We're looking for a Product Security Engineer to join our Product Security team in Warsaw. You'll be a foundational member of the security presence in a key engineering hub, partnering directly with product and infrastructure teams to ensure we design and ship secure software. You will be instrumental in scaling our security practices by building secure-by-default frameworks, eliminating entire classes of vulnerabilities, and championing a security-first mindset across our web, mobile, and AI-powered product surfaces. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve Partner with product and engineering teams across the full software development lifecycle to ensure security is designed and built into Asana's products and platform. Conduct security architecture reviews, threat modeling, and code reviews for new features and services. Develop, implement, and maintain secure-by-default frameworks and libraries that empower engineering teams to build secure systems easily. Build and maintain automated security tooling (static and dynamic analysis rules, custom SAST/DAST checks, and automated red-teaming) to scale security coverage without scaling headcount. Identify and address AI-specific security risks such as prompt injection, insecure tool permissions, and abuse-resistant design in Asana's AI and agentic features. Triage, investigate, and drive remediation of vulnerabilities from our bug bounty program, internal testing, and automated security tooling. Influence engineering initiatives by conducting design and roadmap reviews, effectively communicating security constraints, and assisting teams in making informed trade-offs. Investigate product security incidents as a subject matter expert, using logs and monitoring tools to contain, analyze, and drive resolution. Evaluate and improve software supply chain security, including dependency management, SCA tooling, and third-party risk in the development pipeline. Develop and deliver training to educate engineers on secure coding best practices and emerging threats. Stay informed of industry trends, emerging threats, and best practices to ensure that Asana's security posture remains robust. Collaborate with teammates and stakeholders to develop both short-term and long-term strategies for risk management. About you 5+ years of experience in application security, product security, or software engineering with a security focus. Strong software engineering background with experience in languages like Python, Javascript/Typescript or Scala. Deep working knowledge of the OWASP Top 10 and common web application vulnerabilities such as XSS, CSRF, SSRF, and SQL injection. Familiarity with AI/ML security concepts, including LLM-specific risks such as prompt injection and agentic attack surfaces. Experience with security tools for static/dynamic analysis (SAST/DAST), software composition analysis (SCA), and vulnerability management. Experience performing security design reviews and threat modeling for complex applications. Excellent communication skills for collaborating effectively with both technical and non-technical partners. A pragmatic and collaborative mindset, with a passion for building defenses against real-world attacks and enabling other engineers to do their best, most secure work. Demonstrated curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Generous, transparent and fair compensation system (base salary and RSUs) Contract of Employment (and the option of 50% tax deductible costs for author's rights usage in respect of applicable roles) Health insurance with dental and travel coverage (Lux Med) Breakfast and lunch catering on the days that you work from the office Vacation allowance Career growth budget Home office setup budget Gym/Fitness card Fertility healthcare and family-forming support with Carrot Mental Health Support in Modern Health Group life insurance MacBooks with all necessary accessories For this role, the estimated base salary range is between 31 000 - 36 000 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

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Corporate Account Executive - UK&I
Full TimeHybridExecutive
mental healthcacoachingsalesenterprise salespartnerships+4

Our sales team is focused on identifying efficient paths to long-term, profitable customer relationships by building a user-driven marketing and sales engine . We operate a bottom-up enterprise sales model, helping many small, successful customers evolve into large-scale, strategic partnerships . We serve as a key voice of the customer, helping shape product development while removing technical, educational, and compe titive barriers to growth . We're looking for a Corporate Account Executive to join our UK/I team—someone who is driven, adaptable, and willing to take smart risks . This role will be instrumental in fuelling Asana's revenue engine through innovation, energy, and execution . You'll join a talented and collaborative team focused on helping current and future cus tomers realise the full potential of Asana and Work Management . This role is based in our Dublin office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays, and Fridays depend on your role and the needs of the teams you partner with . Your recruiter ca n share more about specific in-office expectations during the interview process . What you'll achieve   Proactively manage and grow a portfolio of corporate customers as their primary point of contact . Hunt, manage, and close bo th new and expansion opportunities within your book of business . Cultiv ate customer champions to unlock growth across new teams and departments . Engage with executive and IT stakeholders to drive wall-to-wall Asana deployments . Advocate for productivity and collaboration transformation across UK/I organisations through modern work management . Collaborate cross-functionally with Sales, Marketing, Engineering, and Customer Success to deliver outstanding customer experiences . Execute a clear, data-driven quarterly plan focused on revenue growth in your territory . Pilot and refine new processes that can be scaled across Asana globally . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Strong prospecting skills and a proven track record of building pipeline in the UK/I region . Demonstrated success with structured sales methodologies (e.g., Sandler, Challenger) . Experienced in winning new business and expanding existing customers in competit ive environments . Excellent communication, empathy, and integrity in customer interactions . Proficient in managing full sales cycles, from initial outreach to close . Comfortable working cross-functionally to deliver results across Marketing, Product, and Customer Success . Goal-oriented and proactive, with the abil ity to set and execute against clear business priorities . At Asana, we're committed to building teams that includ e a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role an d don't meet every listed requirement, we still encourage you to apply . What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the On-Target Earnings (OTE) range is €128,000 - €145,000 . The total OTE includes a base salary range of €70,400 - €79,750 and performance-based sales incentive pay (based on t he terms of the Sales Incentive Plan) . These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may b e modified . In addition, your compensat ion package may include additional components such as equity and benefits . If you're interviewing for this role, speak wit h your Talent Acquisition Partner to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide a nd include:   Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role . #LI-Hybrid   About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

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Retirement Implementation Specialist
GustoPhoenix, AZ - Hybrid (Hybrid)16 days ago
InternshipHybridMid$53,750 - $53,750 / Year
case managementschedulinginsurancepayrollcompliancecompliance+4

  About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: The Conversion Specialist manages the onboarding experience for 401(k) plans transferring an existing plan to the Gusto 401k platform. This role oversees the full conversion lifecycle — from initial handoff through asset transfer, data reconciliation, and first contribution — ensuring accurate recordkeeping and a smooth transition for plan sponsors and administrators. The ideal candidate brings a strong understanding of retirement plan mechanics, meticulous attention to detail, and the confidence to guide employers through a complex, multi-step process. They work exclusively with plan sponsors and administrators and partner closely with Legal, Sales, and Operations to keep conversions on track and compliant. About the Team: The Conversion Onboarding team handles one of the most operationally complex moments in a client's journey: moving an existing retirement plan to a new provider. We combine operational rigor with a client-first approach, ensuring sponsors and administrators feel supported and informed at every step — and that assets are transferred accurately and on time. Here's what you'll do day-to-day: Manage a dedicated book of business of 401(k) plan conversions from signing through completed asset transfer and first contribution Work with plan sponsors and administrators to gather required documentation and ensure accurate data is submitted to support a smooth asset transfer and recordkeeping transition Serve as the primary point of contact for plan sponsors and administrators via email, phone, and video — including inbound scheduling through Calendly Guide employers through pre-ready task dashboards, proactively preventing stalls and keeping plans on track for their plan start date Monitor and drive performance against key benchmarks including time to activation, time to ready, CSAT, and average response time Partner closely with Operations and cross-functional teams including Sales and Legal to support asset transfers, client expectations, and complex plan changes Use AI tools to streamline workflows, improve client communications, and increase efficiency across your book of business Here's what we're looking for: 2+ years of total work experience with 1+ years in client-facing implementation, technical account management, or retirement plan administration; startup and/or financial services experience a plus Proven ability to manage a large, active book of business involving complex, multi-step processes simultaneously Deep knowledge in one or more of the following: SaaS, Operations, or Finance; retirement plan experience strongly preferred Strong analytical skills and meticulous attention to detail, particularly around data accuracy and reconciliation Proficiency with Salesforce and comfort working across case management and collaboration tools in a fast-paced environment Strong communication skills across email, phone, and video with a client-first mindset RPS or CRPS designation a plus, or active pursuit of either; familiarity with ERISA requirements, payroll systems, bundled vs. unbundled providers, or Safe Harbor compliance is a plus.  Our cash compensation range for this role is $53,750.00/year to 64,500.00/year in Denver and Atlanta. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to  Gusto's Applicant Privacy Notice .

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Manager, Account Executive Platform Sales
GustoDenver, CO - Hybrid (Hybrid)15 days ago
InternshipHybridExecutive$143,675 - $143,675 / Year
phoenixinsurancepayrollcoachingsalessaas sales

  About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: As a People Empowerer (PE) on Gusto's Platform Sales team, you'll be the sales manager for a quota-carrying, high-velocity pod of 10-12 Account Executives — responsible for coaching your team to multi-product quota attainment, pipeline management, and activity metrics like dials. Your coaching cadence includes weekly 1:1s, call review and coaching debriefs, roleplays, and quarterly PDPs. Beyond your own pod, you'll own cross-functional relationships with RevOps, PMM, Product, and Sales Enablement, shaping strategy not just for your Gusties but for the products Platform Sales sells and the team's broader direction. You'll also carry DRI ownership on 2-3 active OKRs — agent builds, cross-functional strategy sessions, and initiative follow-through are core parts of the role. About the Team: Platform Sales helps small businesses get more value out of Gusto's platform through fast, efficient upsell and cross-sell motions, leveraging product signals and marketing-driven leads to drive expansion revenue at pace. The team is scaling to roughly 54 Gusties across 5 pods, each led by a PE who combines quota-carrying sales coaching — pipeline management, activity metrics like dials, and multi-product quota attainment — with real strategic ownership over the products and processes the team runs on, in partnership with RevOps, PMM, Product, and Sales Enablement. Here's what you'll do day-to-day: Manage a pod of 10-12 quota-carrying AEs, coaching to multi-product quota attainment, pipeline health, and activity metrics like dials Run weekly 1:1s and call review / coaching debriefs with each Gustie in your pod Facilitate roleplays for Gusties in a growth stage and lead weekly pod syncs Partner with RevOps, PMM, Product, and Sales Enablement to shape sales strategy and product positioning Own DRI responsibility for 2-3 active team OKRs and deliver quarterly PDPs Here's what we're looking for: 3-5+ years leading a quota-carrying SaaS sales team of 10+ reps in a high-velocity upsell/cross-sell motion Direct ownership of OKRs and experience coaching to pipeline management and activity metrics (e.g., dials) Multi-product SaaS experience is a plus Strong cross-functional collaborator, comfortable partnering with RevOps, PMM, Product, and Sales Enablement Our cash compensation range for this role is $143,675 to $176,000 OTE in Denver & Atlanta, $126,530 to $155,000 OTE in Phoenix. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to  Gusto's Applicant Privacy Notice .

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SeniorProduct Manager (Service Agent Team)
IntercomDublin, Ireland, London, England (Hybrid)16 days ago
InternshipHybridMid
rarchitecturecrmsalesforcesalescustomer success+4

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. We're looking for a  Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be responsible for a significant product area or leading an important project. Deeply understand the customer problems you're tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement.  Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team's impact.  Evaluate impact through quantitative and qualitative measures, both in beta and after full release. Own and maintain the quality of your product area, ensuring every release delivers world-class software. Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver.  Be a leader in your team or projects by role-modelling our company values and R&D principles.  What skills do I need? There is no minimum years of experience for this role. We're interested in your impact, drive, and potential. Instead of years, we'll be looking for evidence that you've applied and grown these skills:  Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs.   Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product. Build World-Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI. AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade-offs, and make informed product decisions in close collaboration with engineering. Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack — from APIs and SaaS infrastructure to low-code tooling and system architecture. Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project. Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment.   #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

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Senior Solutions Architect
MongoDBSingapore (Hybrid)15 days ago
Full TimeHybridPrincipal
pythonjavanode.jsawsazuregoogle cloud+7

MongoDB Pre-Sales Solutions Architects are technical business advisors who help customers design, justify, and adopt reliable, scalable systems using MongoDB's data platform. They own the technical strategy across complex opportunities—from discovery and qualification through architecture, proof of value, executive alignment, and successful adoption—and connect technical decisions to measurable business outcomes. You'll partner closely with Account Executives, Sales Leadership, Customer Success, Professional Services, and ecosystem partners to shape multi-threaded account strategies, build champions, de-risk complex architectures, and drive expansion. You'll serve as a trusted advisor to developers, architects, operations leaders, and business executives, helping organizations modernize legacy systems, build AI-powered applications, and realize measurable value from MongoDB. . We are looking to speak to candidates who are based in Singapore for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to lead architecture reviews for complex, multi-component applications and platforms, identifying risks, evaluating trade-offs, and providing clear guidance to modernize, optimize, and de-risk the solution Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to partner with Sales Leadership and Account Executives on multi-threaded account and territory strategies, prioritize opportunities, constructively challenge assumptions, and align MongoDB and ecosystem resources around measurable customer and business outcomes Demonstrated ability to connect technical recommendations to customer business drivers, measurable outcomes, ROI/TCO, and clear success criteria Experience leading conversations with senior technical and business stakeholders, including executives, and influencing long-term modernization, data, and AI strategies Demonstrated ability to create reusable reference architectures, demos, playbooks, or enablement content that improves the effectiveness of other Solutions Architects The ability to travel up to 25% A Bachelor's degree or equivalent work experience You may also have: Experience selling databases and/or deploying applications with any of the major cloud providers  Experience with database programming and data models  Experience in data engineering or AI/ML projects Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message A MongoDB Certification A Cloud Provider Certification What you do at MongoDB: In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will: Design and Architect: Own the end-to-end technical strategy for complex opportunities, designing scalable and performant applications, systems, and infrastructure leveraging MongoDB. Lead architecture reviews, evaluate trade-offs, and reduce technical risk across cloud, on-premises, and hybrid environments. Customer Advising and Value Articulation: Lead discovery with technical and business stakeholders to understand customer priorities, business drivers, and success measures. Guide customers on architecture, modernization, optimization, and AI patterns while clearly connecting MongoDB's capabilities to measurable business value. Sales Partnership: Partner with Account Executives and Sales Leadership on account planning, opportunity prioritization, qualification, and pipeline-generation strategy. Own the technical aspects of the sales cycle—including discovery, demonstrations, proof of value, proposals, sizing, ROI/TCO analysis, presentations, and documentation—and constructively challenge assumptions when needed. Executive and Stakeholder Engagement: Build trusted relationships with architects, developers, operations leaders, and executives across multiple teams and workloads. Develop champions, navigate stakeholder dynamics, and maintain strategic relationships beyond individual sales opportunities. Demand Generation: Proactively generate demand within the sales territory through technical workshops, executive briefings, user groups, webinars, industry events, account-based marketing activities, and other self-driven initiatives. Customer Success: Define clear technical success criteria and help customers achieve adoption, reduce risk, and accelerate time-to-value. Foster strong customer relationships and support successful modernization, migration, and AI initiatives. Innovation, Enablement, and Improvement: Create reusable reference architectures, demos, playbooks, and technical content that scale the impact of the Solutions Architecture organization. Relay structured field feedback to Product and Engineering, mentor other Solutions Architects, and continuously improve MongoDB solutions and engagement practices. Personal Training and Development: Engage in ongoing training and professional development to stay at the forefront of MongoDB's product suite, cloud-native architectures, AI and RAG patterns, data security, observability, and relevant industry trends. What you will learn: MongoDB Data Platform: Apply deep knowledge of MongoDB, Atlas, Atlas Search, Atlas Vector Search, Atlas Stream Processing, Atlas Data Lake, Charts, and Relational Migrator to customer use cases. Modern Application Architectures: Design cloud-native, distributed, highly available, secure, and observable systems across hyperscaler, on-premises, hybrid, and multi-cloud environments. AI and Application Modernization: Help customers modernize legacy systems and build AI-powered applications, including retrieval-augmented generation, vector search, real-time data, and event-driven architectures. Customer and Commercial Leadership: Develop executive communication, discovery, objection handling, value articulation, ROI/TCO analysis, and multi-threaded account strategy skills. Organizational Impact: Build reusable technical assets, share field insights, mentor peers, and contribute to the broader Solutions Architecture community. About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273561478

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Senior Program Manager
MongoDBDublin (Hybrid)15 days ago
Full TimeHybridSenior$129,000 - $129,000 / Year
awsazuregoogle cloudmongodbtriagedental+8

MongoDB's Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We're looking for a Senior Program Manager to strengthen the function's ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you'll help turn strategic priorities and operational learnings into a measurable book of work. You'll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You'll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You'll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Toronto for our hybrid working model. What you'll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document decisions and delivery expectations, and coordinate technical and cross-functional reviews Drive delivery across Technical Services, Engineering, Product, Customer Success, Sales, and partner teams. Clarify accountability and handoffs, resolve dependency gaps, and surface blockers, capacity constraints, and resourcing risks early—with options and recommendations Establish and run planning, program-review, and risk-review cadences. Keep backlogs and program records current and decision-ready, track commitments, facilitate decisions, and follow agreed actions through closure Connect IEM program works with the Customer Organization's wider PMO, aligning planning, governance, dependencies, and reporting to ensure organizational alignment and visibility Help translate recurring incident and escalation patterns, post-incident findings, customer-impacting gaps, and corrective actions into prioritized improvement work with owners, timelines, milestones, and verifiable closure criteria. Coordinate root-cause analysis completion and customer incident-report delivery with clear ownership and quality expectations Advance incident-response and escalation practices, including frameworks and playbooks, readiness, communications, training, simulation exercises, post-incident review, and consistent implementation across teams and regions Partner with data and tooling teams to improve operational instrumentation, metrics, reporting, workflow integration, and automation. Help ensure AI-enabled workflows are appropriately governed, measured, and human-reviewed. Mature program reporting by refining outcome and health measures, improving data quality and consistency, establishing baselines, and turning operational data into actionable insights - not simply reporting activity or optimizing a single response-time metric Prepare concise updates, requirements, specifications, operating proposals, decision records, and executive-ready summaries that make progress, trade-offs, risks, and decisions clear Coordinate readiness and adoption so approved changes to processes, tooling, roles, communications, and operating procedures are understood, operationalized, and sustained What success looks like Priority initiatives have clear outcomes, accountable owners, realistic milestones, active risk tracking, and reliable follow-through Leaders have an accurate, timely view of program health, delivery risks, dependencies, capacity constraints, and decisions needed Post-incident and post-escalation learning becomes prioritized, durable improvement; corrective actions have clear owners and do not remain open-ended Readiness, handoffs, communications, and closure practices become more consistent and measurable across teams and regions Escalation Managers, Incident Commanders, and technical experts spend less time coordinating program work and more time applying their expertise to customers, incidents, and teams Program measures guide decisions and improvement, while execution reliability and stakeholder confidence increase How success will be assessed The role will be evaluated on program health and operational outcomes - not meeting or status-report volume. Measures will be baselined during the first 60–90 days and refined with leadership. They may include: The share of priority initiatives with clear outcomes, accountable owners, milestones, and active risk tracking Initiatives and process improvements completed and adopted Closure rate and aging of post-incident and post-escalation actions, overdue actions, and unresolved dependencies Evidence that recurring incident and escalation patterns are being addressed through durable process, tooling, or product changes Stakeholder confidence in visibility, coordination, and decision follow-through Sampled estimates of coordination time returned to operational leaders and subject-matter experts What you'll bring 7–10 years of progressive program or project management experience, with a track record of growing responsibility - from coordinating smaller initiatives to leading complex, cross-functional programs. Experience outside the technology sector is welcome Significant experience leading complex, cross-functional programs in a global enterprise or similarly demanding environment, delivering through a matrix rather than relying on direct authority Demonstrated experience with incident response, major-incident management, customer escalations, crisis management, service operations, trust & safety, or closely related operational programs at scale. You understand the lifecycle from detection and triage through coordination, communication, mitigation, review, and follow-through A track record of building or improving operational programs - not only tracking projects - including governance, operating cadences, roles and handoffs, readiness, metrics, and continuous-improvement mechanisms Strong project and program-management fundamentals, including program prioritization, scope and outcome definition, sequencing, dependency and risk management, capacity awareness, backlog discipline, stakeholder alignment, delivery governance, and change adoption Experience establishing useful operating cadences and decision-ready reporting, and working with operational data to set baselines, interpret trends, and turn evidence into practical recommendations The ability to structure ambiguous requests into clear requirements, operating proposals, decision records, and measurable work. Excellent written and verbal communication, including concise updates for senior leaders and clear coordination across technical and customer-facing teams. Sound judgment in high-pressure, ambiguous environments; a collaborative, calm approach to resolving blockers; and the ability to create accountability without adding unnecessary process. Experience working across global teams, time zones, and organizational boundaries, and with program or delivery-management tools A recognized program or project management qualification, such as PMP or PRINCE2, is preferred Helpful experience Experience in enterprise SaaS, cloud services, technical support, production operations, or another customer-facing technology organization Familiarity with highly technical platforms, distributed systems, databases, reliability, or service-management practices Experience with post-incident improvement programs, corrective-action tracking, operational dashboards, incident metrics, or executive reporting Experience improving incident-management tooling, communications workflows, workflow automation, or responsibly governed AI-enabled operations Experience coordinating global teams across regions, time zones, and follow-the-sun operating models What you can expect in your first 90 days First 30 days: Build relationships with sponsors, functional leaders, and program owners. Understand the operating model, active program work, commitments, decision forums, systems of record, reporting, and key measures By 60 days: Reconfirm priorities, outcomes, owners, sequencing, dependencies, capacity constraints, and delivery expectations. Review risks, blockers, post-incident actions, and recurring coordination gaps; establish an initial baseline for program health and measures By 90 days: Present a prioritized program overview, baseline assessment, risk and dependency summary, initial measure results, and recommendations for the next two quarters. Establish or strengthen the operating cadence, reporting, decision forums, and escalation paths About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273577048 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB's base salary range for this role in Canada is: $129,000 — $178,000 CAD

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