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Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. Where you'll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you'll do Reporting to the General Counsel, you will lead Brex's Regulatory Affairs function and guide the company's relationships and interactions with its federal and state regulators, including the OCC, the Federal Reserve, FINRA, and state licensing agencies. You will ensure Brex proactively responds to a changing regulatory environment and delivers on its commitments to regulators accurately and on time. This is a role for a strong program manager as much as a regulatory expert. You will run the end-to-end regulatory engagement lifecycle: exam preparation and logistics, fulfillment of supervisory requests, coordination of responses across Legal, Compliance, Risk, and business teams, and disciplined tracking of findings, commitments, and corrective actions through to closure. You will partner closely with Regulatory Affairs, Legal, and Risk counterparts at Capital One to align supervisory strategy and ensure consistent, well-coordinated engagement with regulators across the combined organization. You will also serve as a trusted advisor to senior management, synthesizing trends across the external regulatory landscape and translating them into practical guidance and early awareness of emerging focus areas. Finally, you will help bring together cross functional teams to help drive forward proactive regulatory requirements.  Responsibilities Manage and foster productive relationships and interactions between Brex business functions and federal and state regulatory and supervisory staff Lead preparation and oversee execution of regulatory exams and other supervisory engagements, including logistics management, fulfillment of supervisory and information requests, and driving timely issue resolution Build and run the program management infrastructure for regulatory commitments: intake, tracking, ownership, milestones, evidence, and closure, ensuring the company delivers on commitments to regulators in a timely manner Identify potential risk areas and advise on corrective actions, ensuring remediation efforts are monitored and on track for timely and effective mitigation Provide thought leadership and strategic advisory support to senior management and the board regarding the regulatory environment and supervisory matters Synthesize trends across the external landscape and individual regulatory engagements, driving internal awareness of focus areas and potential sensitivities so the company meets and exceeds expectations set by law, regulation, and agency guidance Partner with Capital One Regulatory Affairs, Legal, and Risk teams on integration-related regulatory workstreams and coordinated supervisory engagement Develop scalable processes, playbooks, and reporting (including management and board-level artifacts) that give leadership a clear, current view of regulatory posture Requirements Juris Doctor (JD) and active bar membership in good standing of the bar of at least one U.S. state 8+ years of experience in banking, financial services, risk management, audit, consulting, or regulatory agencies, or a combination 5+ years of experience working directly with banking regulators (e.g., OCC, Federal Reserve, FDIC, state agencies) and regulatory policy, including exam management and supervisory engagement Significant experience supporting integrated projects or programs where senior leaders and external stakeholders are your customers, with demonstrated PMO discipline: structured tracking, clear ownership, and reliable follow-through Working knowledge of commercial financial products (cards, payments, deposits, lending) and the associated regulatory frameworks and risk management practices Strong critical thinking, problem solving, and written and verbal communication skills, with the ability to build consensus across a broad range of stakeholders Ability to lead with empathy when working with internal stakeholders and government agencies Comfort in a dynamic, fast-paced environment where priorities often change Willingness to be a team player who pitches in to help out on other products and topics; one of our key tenets is "One Brex" Bonus Points Experience at a fintech or technology-forward financial institution operating under bank or broker-dealer supervision (OCC, Federal Reserve, FINRA, SEC) Experience navigating regulatory dimensions of M&A integration between a fintech and a regulated bank Familiarity with three lines of defense frameworks and enterprise risk management practices Compensation The expected salary range for this role is $270,000 - $335,000 USD.  However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A.   Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. Where you'll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you'll do Reporting to the General Counsel, you will lead Brex's Regulatory Affairs function and guide the company's relationships and interactions with its federal and state regulators, including the OCC, the Federal Reserve, FINRA, and state licensing agencies. You will ensure Brex proactively responds to a changing regulatory environment and delivers on its commitments to regulators accurately and on time. This is a role for a strong program manager as much as a regulatory expert. You will run the end-to-end regulatory engagement lifecycle: exam preparation and logistics, fulfillment of supervisory requests, coordination of responses across Legal, Compliance, Risk, and business teams, and disciplined tracking of findings, commitments, and corrective actions through to closure. You will partner closely with Regulatory Affairs, Legal, and Risk counterparts at Capital One to align supervisory strategy and ensure consistent, well-coordinated engagement with regulators across the combined organization. You will also serve as a trusted advisor to senior management, synthesizing trends across the external regulatory landscape and translating them into practical guidance and early awareness of emerging focus areas. Finally, you will help bring together cross functional teams to help drive forward proactive regulatory requirements.  Responsibilities Manage and foster productive relationships and interactions between Brex business functions and federal and state regulatory and supervisory staff Lead preparation and oversee execution of regulatory exams and other supervisory engagements, including logistics management, fulfillment of supervisory and information requests, and driving timely issue resolution Build and run the program management infrastructure for regulatory commitments: intake, tracking, ownership, milestones, evidence, and closure, ensuring the company delivers on commitments to regulators in a timely manner Identify potential risk areas and advise on corrective actions, ensuring remediation efforts are monitored and on track for timely and effective mitigation Provide thought leadership and strategic advisory support to senior management and the board regarding the regulatory environment and supervisory matters Synthesize trends across the external landscape and individual regulatory engagements, driving internal awareness of focus areas and potential sensitivities so the company meets and exceeds expectations set by law, regulation, and agency guidance Partner with Capital One Regulatory Affairs, Legal, and Risk teams on integration-related regulatory workstreams and coordinated supervisory engagement Develop scalable processes, playbooks, and reporting (including management and board-level artifacts) that give leadership a clear, current view of regulatory posture Requirements Juris Doctor (JD) and active bar membership in good standing of the bar of at least one U.S. state 8+ years of experience in banking, financial services, risk management, audit, consulting, or regulatory agencies, or a combination 5+ years of experience working directly with banking regulators (e.g., OCC, Federal Reserve, FDIC, state agencies) and regulatory policy, including exam management and supervisory engagement Significant experience supporting integrated projects or programs where senior leaders and external stakeholders are your customers, with demonstrated PMO discipline: structured tracking, clear ownership, and reliable follow-through Working knowledge of commercial financial products (cards, payments, deposits, lending) and the associated regulatory frameworks and risk management practices Strong critical thinking, problem solving, and written and verbal communication skills, with the ability to build consensus across a broad range of stakeholders Ability to lead with empathy when working with internal stakeholders and government agencies Comfort in a dynamic, fast-paced environment where priorities often change Willingness to be a team player who pitches in to help out on other products and topics; one of our key tenets is "One Brex" Bonus Points Experience at a fintech or technology-forward financial institution operating under bank or broker-dealer supervision (OCC, Federal Reserve, FINRA, SEC) Experience navigating regulatory dimensions of M&A integration between a fintech and a regulated bank Familiarity with three lines of defense frameworks and enterprise risk management practices Compensation The expected salary range for this role is $270,000 - $335,000 USD.  However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A.   Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Order Management sits at the center of how Figma turns contracts into revenue — every deal our Sales team closes passes through this team before it is invoiced. As part of Revenue Operations within Accounting, the team owns order form review, invoicing, and billing support for a global customer base. As Figma grows, this manager will lead the people and day-to-day operation behind that work: setting priorities, developing the team, owning quality and escalations, and leading Order Management readiness for product, pricing, and system changes. This is a full time role that can be held from one of our US hubs or remotely in the United States, preferably during Pacific timezone hours. What you'll do at Figma: Lead day-to-day order processing from contract review and order entry through invoicing, setting priorities, managing queue health and SLAs, and stepping into the most complex work and escalations when needed Manage, coach, and develop designated offshore KMC employees and one Senior Order Management Analyst FTE, with clear goals, recurring feedback, quality expectations, and growth plans Own team quality by establishing review standards, monitoring error and backlog trends, and turning recurring issues into coaching, documentation, controls, or process changes Lead Order Management UAT for new products, SKUs, pricing models, and billing system releases — defining coverage, assigning and executing tests, triaging defects, and communicating launch readiness and risk Lead Order Management support for month-end and quarter-end close, including backlog and escalation management, reconciliations, accruals, and cross-system data integrity, while maintaining SOX controls and audit-ready documentation Partner with Revenue Accounting, Revenue Transformation, Deal Desk, Sales Ops, Biz Sys, Billing Engineering, Tax, and Legal to resolve issues and deliver scalable order-to-cash improvements We'd love to hear from you if you have: 5+ years of experience in order management, order-to-cash, billing operations, or revenue operations at a SaaS company, or equivalent depth of experience Demonstrated leadership through people coaching, team coordination, quality ownership, or cross-functional project leadership; prior formal management experience is helpful but not required Deep understanding of how order entry decisions flow downstream into billing, revenue, collections, and reporting, including the control implications of those decisions Experience leading UAT or system-change readiness, including test planning, cross-functional coordination, defect triage, and clear risk communication Strong people leadership, operational judgment, and communication skills, with a track record of creating clarity and maintaining quality under month- and quarter-end pressure While it's not required, it's an added plus if you also have: Experience using or tuning automation — scripts, queries, workflows, or AI tooling — to remove manual work and improve team capacity in an operations process Experience directly managing offshore or BPO employees in a public-company or SOX-controlled environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $183,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Global Business Services' (GBS) primary goal is to ensure operational excellence across deal cycles, increase revenue through the development of transformative commercial constructs, and drive closure of Stripe's sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users and cross-functional teams. GBS priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as user feedback and market insights. What you'll do The Global Business Services (GBS) team is looking for a Deal Strategist to focus on the closure of custom and standard commercial deals. You'll be responsible for deal lifecycle management and supporting cross-organizational alignment. This role requires a background in driving custom commercial and pricing deals to closure, a strong understanding of private pricing frameworks, as well as experience supporting sales through negotiations. You will have experience with subscription products, pricing strategies, and a background in supporting selling motions. You have strong communication skills. You'll love this job if you are a natural relationship and mechanism builder. Responsibilities Manage end-to-end customer deals —drafting, editing, and reviewing agreements—while supporting the sales cycle to ensure deal terms align with business goals, reflect strategic priorities, and close as forecasted. Act as the primary point of contact between Sales, Legal, and other cross-functional stakeholders for deal-related questions, approvals, and escalations. Work directly with sales teams, sales leaders, services/support teams and customers to advise on deal structures, establish compelling commercials, and drive closure of customer issues. Understand the business and technical requirements of our customers and partners, advising sales teams on the best approach (balancing risk between custom terms and internal system limitations). Remove internal blockers and drive solutions between cross-functional teams such as Product, Legal, Finance, Accounting, Service Teams, etc. Support complex negotiations involving bespoke commercial and legal agreements. Support the pricing and structuring of multithreaded product use cases in all segments and industries especially in highly competitive sales. Quickly build credibility and trust with internal customers. Provide strong support, communication, and persuasion skills including XFN and senior leaders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements BA/BS degree in Business, Technology, Finance, or Economics with 8+ years of experience in deal management, procurement, pricing strategy, or financial consulting Experience working in ambiguous, quickly scaling environments, comfortable with high-agency Strong communication, presentation, negotiation, and project management skills Experience working in Payments and SaaS, and redlining agreements Experience in Salesforce and Ironclad Preferred qualifications AI fluency and passion for applying emerging technology efficiencies in the day-to-day Experience training or enabling sales teams on pricing, quoting, and contract best practices

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe's portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you'll do As a Tax Account Executive at Stripe, you will use your sales and product expertise to help drive growth through both existing and new to Stripe customers. You will collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. Responsibilities Drive revenue and retain users to achieve and over perform on target and KPIs Lead discussions with our largest existing and prospective customers Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders Understand and articulate the value propositions of Stripe Tax to key stakeholders, including technical teams, financial departments, partners and C-suite executives. Develop a deep understanding of global indirect tax requirements of potential customers. Build and maintain relationships with clients, guiding them through the sales process and helping ensure a successful implementation of Stripe Tax. Collaborate closely with the product, engineering, marketing, and customer success teams to ensure client satisfaction and long-term growth. Stay up-to-date on industry trends in data, analytics, and reporting to identify new opportunities and keep Stripe ahead of the curve. Identify and pursue expansion opportunities with existing Stripe Tax users to drive adoption of additional compliance tools. Lead renewal conversations with existing Stripe Tax users, leveraging a deep understanding of their evolving business needs. Ensure users are able to quickly go live by proactively addressing any outstanding questions from the sales process. Who you are You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including C-Level roles. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're comfortable working with clients as you are with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. Minimum requirements 8+ years of sales or prospecting experience at a technology company and a track record of top performance Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users A proven ability to build strong collaborative working relationships with business partners A proven ability to be a self-starter capable of driving business results without significant supervision An enthusiastic "roll up your sleeves" mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications 3+ years of experience specifically selling financial services or similar software  Experience in selling Tax solutions Proven ability to sell complex software solutions

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Here at TrustedHousesitters, we're on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We've got big plans on becoming the world's most-loved travel solution for pet people. We've built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world. We've already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all. But we're only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world's most-loved travel solution for pet people. At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we'll get there is with the right people in the right roles. The right people in the right roles will shape our future. So, here's the big question: Could that be you? The role We're looking for a Senior Product Designer to shape the core experience our members rely on every day across iOS, Android and web. You'll own the moments that matter: onboarding, listing homes, finding and applying for sits, matching with the right sitter or owner, preparing for a stay. This is a hands-on role as the primary designer in your squad. You'll have real strategic influence over your area's direction and drive measurable impact for both our members and the business. What You'll Do Design mobile-first experiences that work across iOS, Android and web, respecting platform conventions while staying consistent with our design system Own discovery research and testing for your squad (interviews, usability testing, concept testing) and measure impact using product analytics and qualitative signals to guide iteration Define problems and hypotheses with your squad, choose the right validation method to make sure we're building the right thing for our customers Design AI-powered features for matching, personalisation and communication with trust and transparency built in, and use AI tools daily to speed up exploration, prototyping and synthesis Work with stakeholders across product, engineering, user research, content, data and commercial teams, communicating design rationale clearly to stakeholders, facilitating workshops to create alignment and negotiating trade offs Contribute to and evolve the design system, partnering with Design Systems to create robust, accessible, cross-platform patterns Build solutions that scale. Map journeys and service relationships rather than solving problems in isolation, and champion craft and accessibility throughout What you'll need Strategy and systems thinking Strong systems thinking with experience designing complex customer journeys end to end. Proven ability to set customer-centric vision and translate it into practical, phased delivery while balancing member needs with business goals and technical constraints. Research and methodology Hands-on user research skills, confident choosing methods and synthesising insight into clear design direction. Able to frame complex challenges into clear problem statements and testable hypotheses, with solid understanding of experimentation methods and when to use each. Craft and execution Exceptional interaction and visual design craft with meticulous attention to detail, including advanced prototyping and working within mature design systems. Deep knowledge of mobile interface guidelines and best practices, backed by a portfolio showing end-to-end, beautifully crafted, user-centred work with measurable impact on customer and business outcomes. AI in design Confident daily use of AI-assisted design and prototyping tools as part of your everyday workflow. You'll ideally be working in Cursor, Claude Code or similar for at least some of your workflow and you'll bring ideas of how AI tools can be used to drive efficiency and impact across the design process. Collaboration and culture Excellent communication and storytelling skills with comfort working in empowered, cross-functional squads. Experience in scale-ups with strong product and experimentation culture. You'll need to be confident in selling your ideas across the business, creating alignment and inspiring others. Nice to have Experience designing AI/ML-powered features such as recommendations engines and LLMs with good understanding of the UX challenges they create - trust, comprehension, feedback loops, agency etc. Experience in two-sided marketplaces, subscription or membership businesses, or trust and safety-sensitive products. Self-serve analytics experience (we use Amplitude, Mode) and familiarity with research depository tools such as Dovetail, Chattermill. Our hiring process Intro call with hiring manager Technical portfolio review with PM, Design lead and Engineering partner Leadership and first 90 days presentation What you'll bring You'll own the product design process end-to-end. At TrustedHousesitters we start with the customer. You'll need to be able to show us how you've used quantitative and qualitative user research to inform your approach to solving product design problems. You'll feel like a fish out of water if: We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. With that in mind, here are a few things worth considering before you hit apply: Your design experience is web-only - you haven't shaped native iOS or Android app experiences. Your background is mainly B2B, enterprise, or public sector - you're used to solving problems functionally, and this role needs you to think about design emotionally too. You'd rather be handed a fully-scoped brief than help define the problem yourself - you'll be the primary designer in your squad, shaping direction, not just executing someone else's spec. You're sceptical of AI having a genuine place in the design process, or you actively avoid using AI tools in your own workflow. When you disagree with a decision, you tend to raise it and step back - we need people who'll stay in the room and help find the way through. Compensation Additional Information In addition to a competitive salary and bonus, we offer a range of benefits, including: For the love of pets Each year, you'll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family Our team can work remotely from as many house sits as they like, and we contribute up to £500 per year towards travel costs to and from sits Find a rescue pet to join your family and we'll cover the adoption fees, as well as "pawternity" to help your pet settle into their new home Health & wellbeing SimplyHealth healthcare cash plan Bupa Health Insurance and Dental Insurance plan Specsavers eyecare scheme Weekly virtual yoga sessions Optional enrollment onto our Trusted Giving scheme, which includes employee giving via Charities Trust and 2 days paid annual volunteering allowance Working environment Work fully remotely from anywhere in the world - as long as you follow compliance as a UK tax resident Get £200 to spend on home office equipment each year + Macbook and Apple accessories when you start Access to Spaces co-working locations across the globe We host an all-expenses-paid meetup each quarter and fund team events (remote or in-person) throughout the year We cover the costs of personal development resources and have regular time set aside for learning and growth Depending on your role within the business, you'll have the option to customise your work hours to better align with your personal schedule Compensation & time off 25 days off per year, plus bank holidays and festive closure between Christmas and New Year (36 days + Christmas Day for some roles) Competitive salary which is reviewed annually Generous equity package for permanent employees Discretionary 10% quarterly bonus scheme, distributed quarterly Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters £500 recruitment referral bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you! In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we're committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.

Zone & Company Software Consulting LLC ("Zone") is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance teams operate by delivering an AI-powered system that automates, connects, and scales financial workflows directly within the ERP. As the AI operating system for finance teams in NetSuite, Zone enables more than 4,500 customers worldwide to run smarter, faster, and with greater accuracy. Our platform spans the full financial lifecycle, including Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report, eliminating manual processes and unlocking real-time financial intelligence. By embedding intelligence directly into NetSuite, Zone helps finance teams move beyond reactive work to proactive, strategic impact. Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco . About the Job: Under the direction of the Director of Engineering, the Platform Product Engineer acts as a high-leverage technical leader bridging robust platform architecture and product-centric AI innovation. This role handles high-stakes ambiguity and complexity, balancing scalable infrastructure and platform foundation work with the direct delivery of user-facing AI product features. The Platform Product Engineer collaborates closely with Product, Architecture, and Platform leads to convert complex business requirements into high-integrity technical plans, advancing Zone's product vision by engineering reliable AI features and agentic workflows embedded within a scalable, production-grade platform. Essential Job Functions Architect and deliver complex, high-value platform systems and customer-facing AI product features across the Zone platform, ensuring high performance, observability, and scalability. Balance core platform engineering responsibilities with product engineering priorities, translating business and user needs into seamless technical execution. Design and maintain foundational platform infrastructure to empower product teams to build, test, and ship AI-native capabilities rapidly and safely. Drive the engineering of automated validation frameworks to verify AI-generated features and core business logic against strict financial standards. Anticipate architectural pressure points and resolve bottlenecks before they impact roadmap delivery. Champion the use of modern coding tools, agentic SDLC, and product-focused AI workflows to maximize engineering velocity and product quality. Stay current with emerging AI technologies and research, recommending innovative approaches Manage time effectively to meet project deadlines and deliverables Exemplify Zone & Co 's culture, providing exceptional service and aligning with company values at all times Responsibilities / Duties / Tasks Architect, deploy, and support production-grade platform infrastructure and AI product features, including agentic workflows and interactive user experiences. Decompose vague software requirements into staged execution plans that mitigate risk and enhance delivery predictability. Establish and maintain robust automated validation and verification discipline for AI models and business logic. Proactively refactor fragile path areas and maintain exemplary code quality in Python, JavaScript/TypeScript, and associated AI frameworks. Translate technical debt and architectural tradeoffs into clear business consequences for engineering leadership and cross-functional stakeholders. Integrate AI/ML models with existing backend and frontend systems Mentor mid-level and junior engineers through rigorous design guidance, thorough code reviews, and the promotion of AI-native best practices. Participate in code reviews and provide constructive feedback to peers Contribute to the evaluation and adoption of new infrastructure or cloud services for AI workloads Manage and optimize AWS services including ECS, Lambda, Postgres, DynamoDB, S3, Bedrock, and Amplify for scalable AI and platform infrastructure Communicate outcomes, technical details, and challenges to both technical and non-technical audiences Maintain a strong commitment to data quality, privacy, and ethical AI development Engage in ongoing learning and professional development aligned with Zone & Co's strategic objectives Job Qualifications / Skill Requirements 6+ years of professional software engineering experience in the Fintech domain, with a strong focus on platform development, ERP integrations, or SaaS applications. Bachelor's degree in Computer Science, AI, Data Science, or equivalent practical experience. Demonstrated experience leveraging AI-assisted coding tools (e.g., GitHub Copilot, Cursor, Claude Code) to accelerate development and design robust AI features. Strong programming proficiency in Python and JavaScript/TypeScript with proven experience handling complex backend architecture. Strong database skills, both relational (i.e. SQL) and non-relational storage Proven ability to lead complex projects from ambiguity to successful production delivery in an asynchronous, globally distributed environment. Required hands-on expertise with AWS platform services (including ECS, Lambda, Postgres, DynamoDB, S3, Bedrock, and Amplify), cloud infrastructure management, and deployment pipelines for scalable AI workloads. Strong judgment in verification discipline and experience designing automated testing solutions for high-consequence business logic. Clear and effective written and verbal communication skills in English Passion for innovation and creating value through technology Proficiency in AI-assisted coding, including building and maintaining custom skills and integrating with Model Context Protocols (MCPs) for tools like Jira. Nice-to-have: Familiarity with data science principles and hands-on experience with model tuning. What to Expect During Your Technical Interview The technical interview focuses on high-level system design and real-world engineering challenges rather than traditional algorithm or syntax memorization exercises. Candidates will collaborate with interviewers on an interactive system design exercise, sketching out high-level architecture and discussing modern implementation approaches. Access to an AI coding assistant (such as GitHub Copilot, ChatGPT, Claude, or similar) during the interview is recommended, as we value leveraging AI tools to solve complex system problems effectively. Benefits At Zone, we provide the platform; you provide the grit. We operate as a high-velocity, fully remote, global team where autonomy isn't just a perk, it's the standard. We're looking for self-driven professionals eager to navigate the complexities of a unique SaaS environment and take full command of their professional evolution. We ditch micro-management for high-trust flexibility, ensuring you have the space to innovate and scale. Our benefits are built to fuel this lifestyle, supporting your life beyond the screen so you can focus on making a global impact. Explore our offerings at https://www.zoneandco.com/careers Join Our Global Mission Zone & Co is an Equal Opportunity Employer committed to building a diverse, equitable, and inclusive workplace. We thrive on unique perspectives and strongly encourage candidates of all backgrounds to apply. Here, your identity is valued, and your talent is the only limit to your growth. All qualified applicants will receive consideration regardless of race, color, religion, sex, orientation, age, disability, or any other protected factor. Employment Terms United States Employment with Zone is "At-Will" , meaning either party may terminate the relationship at any time, with or without cause or notice, in accordance with applicable law. This job description does not constitute an employment contract or guarantee of continued employment. Duties and responsibilities may evolve as the company grows and may change at any time with or without notice. Non-US Jurisdictions This position is offered as a Fixed-Term or Permanent Contract based on your country of residence. Employment is subject to a written contract which outlines specific notice periods, probationary terms, and statutory entitlements. Privacy Statement and Applicant Privacy Notice . #LI-Remote

Welcome to the good side of tech You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human? Docplanner at scale We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago. At Docplanner we are a diverse group of over 300 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement. We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you'd like to see how it feels to be 100% yourself at work, here's a video of us . And why should you join us? Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs. We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We're not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly. Job Description At Docplanner, we run the #1 patient–doctor marketplace in most of the markets where we operate, connecting over 100 million patients every month with the doctors and clinics who care for them. Our mission is simple: to help people live longer, healthier lives. Doctors and clinics pay to be on our marketplace because it delivers something they can measure – patients, bookings, and real return on their investment. The Visibility team exists to guarantee that outcome. When a doctor or clinic buys our Marketplace product, this team makes sure they are set up well, get found by the right patients, fill their calendars, and clearly see the ROI that keeps them with us for years. As Senior Product Manager for Visibility, you will own the product and business logic that decides how doctors are ranked and surfaced across the marketplace, together with the paid visibility products (First Class, Media360) that let them grow further. You will work hand in hand with Customer Success and Patient Marketing to turn a new customer into a thriving, retained one – distributing patient demand intelligently, reducing "zero-booking" doctors, and lifting retention and lifetime value across the base. This is a highly commercial, deeply analytical product role at the core of how our marketplace creates value for both patients and the professionals who serve them. You will be responsible for: Owning Doctor Success strategy and outcomes Co-own the core success and health metrics for the marketplace customer base: retention, churn and the reduction of zero-booking ("zero-UB") doctors. Partner with Customer Success and Patient Marketing to set doctors up for success from onboarding through renewal, closing the loop between how a profile is configured and the bookings it generates. Design differentiated success journeys for different customer segments, specialties, and maturity levels. Owning ranking, relevance, and visibility logic Own the business logic that governs how doctors and clinics are ranked, matched, and surfaced across marketplace search and listings. Balance patient experience and relevance against doctor outcomes and commercial objectives, and define the guardrails that keep that balance healthy. Define evaluation frameworks, success metrics, and experiments to measure and continuously improve ranking quality. Owning paid visibility and growth products Own the roadmap and business logic for our paid visibility products, including First Class (premium placement) and Media360 (managed patient-acquisition media). Make the value of these products transparent to customers, so the ROI is obvious and repeatable. Working data-first Use SQL and analytics tools daily to answer your own questions, size opportunities, and validate decisions – without waiting on someone else to pull the numbers. Instrument products well, define the metrics that matter, and build the dashboards and experiments the team runs on. Drive an experimentation culture: form hypotheses, run A/B tests, read the results honestly, and iterate. Operating as an AI-native Product Manager Use AI tools such as Claude, Claude Code, Cursor, and AI prototyping tools daily to accelerate discovery, prototyping, PRD creation, and execution. Move quickly from research and discovery to validation, launch, and iteration using AI-assisted workflows. Collaborating across teams Work closely with Customer Success, Patient Marketing, Engineering, Data, Design, and country teams to deliver impact across markets. Use qualitative and quantitative research to inform decisions and optimise customer outcomes. Help evolve our marketplace and AI-native product practices and level up the wider product organisation. What will set you up for success in this role? Core Product Management experience 5+ years of Product Managemen t experience building digital consumer or marketplace products . Strong product thinking and a user-centric mindset, paired with the commercial instinct to connect product decisions to business outcomes. Excellent communication and stakeholder-management skills across both commercial and technical audiences. Experience working cross-functionally with Engineering, Design, and Data teams. Extreme ownership, comfortable operating in ambiguity and shaping products in emerging spaces. Exceptionally data-driven Fluent with SQL and comfortable querying large datasets to explore, size, and validate opportunities independently. Proven ability to translate business logic into ranking, scoring, or matching logic – and to reason clearly about the trade-offs. Strong analytical and experimentation skills; you make decisions from data and can defend them. Deep understanding of customer economics Strong grasp of the metrics that drive a subscription marketplace: churn, retention, engagement, activation, ARPU, and lifetime value. Experience owning or moving retention and engagement metrics for a customer base, not just shipping features. Marketplace and AI mindset Understanding of two-sided marketplace dynamics and the tension between supply-side outcomes and consumer experience. Strong AI-native product mindset, with hands-on experience using AI tools in daily product workflows. Ability to move quickly from research and discovery to execution and launch. Bonus points if you have: Experience with search, ranking, relevance, recommendation, or matching systems. Experience with pricing, monetisation, or visibility / ads products in a marketplace. Experience owning customer success, retention, or supply-growth outcomes in partnership with commercial teams. Background in healthcare, healthtech, wellness, or patient-engagement products. Experience building AI products powered by LLMs or conversational interfaces, including chat evaluation and prompt optimisation. Let's talk money A salary adequate to your experience and skills. Flexible remuneration and benefits system via Flexoh , which includes: restaurant card, transportation card, kindergarten, and training tax savings. True flexibility and work-life balance Remote or hybrid work model with our hub in Barcelona. Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly). Summer intensive schedule during July and August (work 7 hours, finish earlier). 23 paid holidays, with exchangeable local bank holidays. Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate). Health comes first Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental). Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Wellhub . Access to iFeel , a technological platform for mental wellness offering online psychological support and counseling. Keep growing with us Free English and Spanish classes. We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you're reading, there's a person (hi!) who already helped a candidate by adapting the interviews, and now we're lucky to have this person with us. So, even if you've never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other. "We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period." Mariusz Gralewski, CEO

Who We Are Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development, helping companies scale with agility while empowering professionals to grow in meaningful, remote-first environments. About the Role Launchpad Technologies is looking for an experienced Senior Implementation Project Manager to join our Professional Services team and lead software implementation projects for international customers. This is a hands-on delivery role for someone who knows how to take ownership of an implementation from kickoff through Go-Live and stabilization, keeping customers, consultants, technical teams, and external partners aligned throughout the process. You'll serve as a central point of coordination across multiple stakeholders, managing scope, timelines, deliverables, dependencies, risks, escalations, and customer expectations while ensuring projects continue moving toward successful delivery. We're particularly interested in professionals who have managed software implementations in ERP, financial systems, enterprise applications, or comparable environments. You do not need to be a Functional Consultant or configure the software yourself, but you should understand how software implementation projects work and be comfortable coordinating functional and technical teams. Start date : September 2026 Contract type : Contractor, Full-Time, 100% Remote Work hours : Monday to Friday, 7.00 am to 4.00 pm PST What You'll Be Doing Own software implementation projects from kickoff through Go-Live and post-production stabilization. Develop and maintain project plans, milestones, timelines, deliverables, dependencies, and priorities. Act as a primary point of contact for customers throughout project delivery. Coordinate work across Functional Consultants, Technical Consultants, developers, QA resources, customer teams, and third-party partners. Monitor project progress and proactively identify risks, blockers, dependencies, and potential delivery impacts. Manage scope changes and ensure their impact on timelines, effort, and deliverables is clearly understood and communicated. Lead customer status meetings and maintain clear, consistent stakeholder communication. Manage customer expectations and facilitate escalations when projects encounter challenges. Drive accountability for actions, decisions, deliverables, and follow-ups across project stakeholders. Collaborate closely with shared resources while balancing priorities across different engagements. Support successful handover following Go-Live and stabilization. What You Need to Succeed Must-haves 5+ years of Project Management experience, with substantial experience managing software implementation projects. Proven ownership of projects across the implementation lifecycle, from planning/kickoff through Go-Live. Strong experience managing scope, timelines, milestones, risks, dependencies, changes, and deliverables. Experience coordinating cross-functional teams and multiple internal and external stakeholders. Strong customer-facing experience, including status communication, expectation management, difficult conversations, and escalations. Demonstrated ability to organize and prioritize effectively in a dynamic delivery environment. Strong collaboration and conflict-resolution skills. Ability to remain composed, pragmatic, and solution-oriented when projects encounter pressure or ambiguity. Advanced English for leading meetings and communicating independently with international customers. Nice-to-haves Project Management experience within ERP, Finance, Accounting, enterprise software, or Professional Services implementations. Familiarity with financial software implementation environments. Experience working with distributed or international delivery teams. PMP, Scrum, Agile, or other Project Management certifications. A specific ERP, financial platform, certification, or academic degree is not required. We care primarily about demonstrated software implementation delivery experience and strong Project Management judgment. Our Recruitment Process Here's what to expect from our candidate-friendly interview process. Our goal is to keep the process focused, transparent, and respectful of your time, while giving both sides enough space to determine whether there's a strong mutual fit. Initial Interview – Talent Acquisition (60 minutes): A conversation focused on your implementation Project Management experience, project ownership, customer-facing responsibilities, collaboration style, English communication skills, and career goals. We'll also provide full details about the opportunity and working conditions. Final Interview – Hiring Manager (60 minutes): A deeper discussion with Professional Services leadership focused on your Project Management expertise, delivery experience, judgment, communication, and approach to leading software implementations. Why Join Launchpad? We believe that great work starts with great people. At Launchpad, we offer: Fully remote work with hardware provided Global team experience with clients in North America USD 3800-4200 monthly compensation Training and learning stipends Paid Time Off (vacation, personal, study) ‍♂️ A culture that values autonomy, purpose, and human connection Compliance & Equal Opportunity Launchpad is an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, age, disability, or any other protected status under applicable laws in Canada and British Columbia. All candidate information will be handled confidentially and used solely for recruitment purposes in accordance with applicable privacy regulations. Ready to make your mark? Apply now and be part of something exciting!

Who We Are: SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world's first agentic workforce. Built specifically for distributed brands, SOCi's brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today's geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World's Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. About the role: We're looking for a results-driven Account Manager to focus on expanding and retaining revenue within our existing client base. This role partners closely with our Customer Success Managers, who own day-to-day client relationships, to identify growth opportunities and manage all aspects of upsell and renewal negotiations. You'll play a critical role in driving revenue expansion by executing renewal strategies, negotiating contracts, and ensuring a smooth, timely process from proposal to signature. Responsibilities: Build and execute account plans to drive growth and retention across SOCi's commercial multi-location customer base. Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts. Act as a trusted advisor, ensuring clients maximize value from SOCi's platform and services. Represent SOCi at customer-facing events, industry conferences, and strategic account reviews. Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions. Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences. Identify upsell and cross-sell opportunities to expand SOCi's footprint within existing accounts. Use SOCi's internal tech stack (CRM, enablement, marketing tools) to manage your business effectively and track client health. Maintain strong forecasting accuracy, pipeline discipline, and accountability to growth targets. Deliver compelling business cases and presentations that articulate the ROI of SOCi to client executives. Focus on solving business challenges through innovation, while keeping a customer-first mindset. Remain adaptable as client needs evolve, supporting additional initiatives as required. Required Skills & Experience 5+ years of experience in a quota carrying Account Management or Sales role preferably in a B2B or SaaS environment. Ability to prove consistently hitting or overachieving quota. Proven success in contract renewals, negotiations, and upselling to existing clients. Excellent communication and collaboration abilities—especially working cross-functionally with Customer Success, Sales, and Legal teams. Highly organized and detail-oriented, with experience managing multiple deals simultaneously. Multi-location brands experience and existing industry contacts/relationships preferred. Self-starter with a creative entrepreneurial spirit. Refined and proven sales methodology. Creative strategist; develop new ways to drive sales and value to existing and prospective clients. Experience working in a fast-paced entrepreneurial environment. Creative problem solver with the ability to understand and resolve prospective client challenges/objections. Adaptable; able to quickly learn new technologies and processes. Salesforce or equivalent CRM experience. SOCi expects to pay a base salary in the range of $75,000 - $100,000 USD base plus commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. Upon posting, applications for this position will be accepted on an ongoing basis. What SOCi Provides to You Comprehensive Benefits Package (full-time permanent, non-contract roles only) Health insurance plans, dental, and vision Wellness incentives 401(k) plan with employer match Flexible Work Environment (full-time, non-contract roles only) Flexible paid time off Quarterly wellness days Paid holidays Unique employee engagement programs Empowering Career Growth and Success What's Important at SOCi Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe! Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information. #LI-Remote

Who We Are: SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world's first agentic workforce. Built specifically for distributed brands, SOCi's brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today's geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World's Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. About the role: We're looking for a results-driven Account Manager to focus on expanding and retaining revenue within our existing client base. This role partners closely with our Customer Success Managers, who own day-to-day client relationships, to identify growth opportunities and manage all aspects of upsell and renewal negotiations. You'll play a critical role in driving revenue expansion by executing renewal strategies, negotiating contracts, and ensuring a smooth, timely process from proposal to signature. Responsibilities: Build and execute account plans to drive growth and retention across SOCi's commercial multi-location customer base. Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts. Act as a trusted advisor, ensuring clients maximize value from SOCi's platform and services. Represent SOCi at customer-facing events, industry conferences, and strategic account reviews. Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions. Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences. Identify upsell and cross-sell opportunities to expand SOCi's footprint within existing accounts. Use SOCi's internal tech stack (CRM, enablement, marketing tools) to manage your business effectively and track client health. Maintain strong forecasting accuracy, pipeline discipline, and accountability to growth targets. Deliver compelling business cases and presentations that articulate the ROI of SOCi to client executives. Focus on solving business challenges through innovation, while keeping a customer-first mindset. Remain adaptable as client needs evolve, supporting additional initiatives as required. Required Skills & Experience 3-5+ years of experience in a quota carrying Account Management or Sales role preferably in a B2B or SaaS environment. Ability to prove consistently hitting or overachieving quota. Proven success in contract renewals, negotiations, and upselling to existing clients. Property management industry experience strongly preferred, with an understanding of multi-site portfolio dynamics, resident/tenant experience priorities, and the marketing and reputation challenges unique to property management brands. Excellent communication and collaboration abilities—especially working cross-functionally with Customer Success, Sales, and Legal teams. Highly organized and detail-oriented, with experience managing multiple deals simultaneously. Multi-location brands experience and existing industry contacts/relationships preferred. Self-starter with a creative entrepreneurial spirit. Refined and proven sales methodology. Creative strategist; develop new ways to drive sales and value to existing and prospective clients. Experience working in a fast-paced entrepreneurial environment. Creative problem solver with the ability to understand and resolve prospective client challenges/objections. Adaptable; able to quickly learn new technologies and processes. Salesforce or equivalent CRM experience. SOCi expects to pay a base salary in the range of $70,000 - $90,000 USD base plus commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. Upon posting, applications for this position will be accepted on an ongoing basis. What SOCi Provides to You Comprehensive Benefits Package (full-time permanent, non-contract roles only) Health insurance plans, dental, and vision Wellness incentives 401(k) plan with employer match Flexible Work Environment (full-time, non-contract roles only) Flexible paid time off Quarterly wellness days Paid holidays Unique employee engagement programs Empowering Career Growth and Success What's Important at SOCi Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe! Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information. #LI-Remote

At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: HR Shared Services is the front door for employee questions at Instructure. Our team handles day-to-day questions and owns complex cases: escalations, compliance-sensitive issues, and the problems that don't have a template answer yet. What you'll do. Manage and coach a team of HR specialists, including performance, development, and day-to-day workload. Own escalations and complex employee cases end to end, from intake through resolution, keeping quality and consistency high. Take ownership of AskHR reporting and dashboards, turning ticket and case data into insights HR leadership can act on. Monitor knowledge base quality and close gaps so employees can self-serve more and escalate less. Drive process improvement, especially where automation can take on more of the routine volume. Some of the specific processes you'll own include: immigration, global compliance, background checks and reporting Cross-functional partnership with Payroll, IT and other HR COEs. What you'll bring. Three to five years of HR experience, ideally in a shared services, HR operations, or people support environment. One to two years leading a team Comfort with case management and ticketing tools (we use Jira and Confluence); dashboard or reporting experience is a strong plus. Sound judgment on sensitive or ambiguous cases, and the ability to know when something needs to be escalated further. Experience with Workday or a similar HRIS. Exposure to global or multi-region HR support Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. Generous time off, including local holidays and our annual "Dim the Lights" period in late December, when teams are encouraged to step back and recharge based on departmental needs. Comprehensive wellness programs and mental health support Learning and development resources, including professional development tools and tuition reimbursement, to support your growth The technology and tools you need to do your best work Motivosity employee recognition program A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.