At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Technical Account Manager (Senior TAM, L6) at Affirm, you will own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, delivering against SLAs, fielding technical inquiries, and performing investigations and analysis, while also driving technical initiatives that translate merchant business objectives into technical strategies and product optimizations. Senior TAMs are part of the Engineering team and collaborate closely with Affirm's Product, Engineering, Operations, Customer Success, and Frontline Technical Support teams. This is an operations-heavy role to start. Expect the majority of your early focus to be on keeping merchant integrations healthy—monitoring, triage, troubleshooting, and SLA delivery—while you progressively take on more custom solutioning and cross-functional initiatives. Over your first 6–12 months, as you build operational mastery, you will grow into owning your own book of accounts and carrying it through to end-to-end account ownership. A Senior TAM independently owns operational health across the strategic alliance portfolio, designs custom integration solutions grounded in Affirm's standard integrations, drives cross-team collaboration on initiatives, acts as a technical lead on team projects, and mentors less-experienced members of the team. What You'll Do Own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, and fielding technical inquiries—so integrations stay healthy and issues are resolved quickly. Deliver against SLAs, proactively surfacing technical risks before they become customer-impacting and responding with urgency to merchant issues. Perform in-depth investigations and root-cause analysis across logs, queries, and integration data, owning resolution end to end and escalating to cross-functional partners or executives when needed. Drive technical initiatives and partner with internal and merchant stakeholders on launch initiatives—expansions, promotions, new product adoption, and integration optimizations—that grow the value of the accounts after launch. Design and deliver high-scope, often-custom integration solutions grounded in Affirm's standard integrations—combining, extending, and tailoring them to complex, open-ended problems while balancing speed, quality, maintainability, reliability, and scalability. Act as a technical lead for internal projects, defining and delivering well-scoped milestones and executing the project roadmap. Operationalize best practices by creating and updating playbooks, runbooks, alerting, and UAT certification plans across the strategic alliance portfolio and continuously reduce keep-the-lights-on (KTLO) work. Partner with Product and Engineering leads to identify, plan, and prioritize projects based on team goals and resources, acting as the voice of the merchant to influence the roadmap. Mentor and level up less-experienced TAMs, share learnings from your integrations and investigations, and contribute to interviewing and team development. Over your first 6–12 months, grow into owning a dedicated book of strategic alliance accounts—carrying operational ownership through to end-to-end account ownership. What We Look For Professional Background: at least six years in a technical, external-facing role such as Technical Account Management, Solutions/Partner Engineering, or Solutions Architecture—ideally within FinTech, payments, or SaaS—with a demonstrated track record of owning the operational health of technical accounts and delivering against SLAs. Operational Ownership: proven ability to run alerting, monitoring, troubleshooting, and technical inquiries across a set of accounts, balancing reactive operational work with proactive initiatives. Ownership & Autonomy: proven ability to independently scope and deliver complex, open-ended technical work, and to partner with stakeholders on launch initiatives, with strong project management and follow-through. API Expertise: deep understanding of RESTful APIs, webhooks, and the HTTP protocol, with hands-on experience using tools like Postman to debug and validate integrations. Architecture Fluency: Experience in API integrations and the ability to design custom solutions on top of them to solve complex merchant challenges. Coding & Code Fluency: ability to read and understand production-level code (HTML, JavaScript, SQL, and ideally one server-side language such as Python) and to author new, novel queries to diagnose merchant or system issues. Troubleshooting Acumen: ability to diagnose issues using browser developer consoles, log analysis and observability platforms (e.g., Snowflake, Chronosphere), and ticketing systems (e.g., Jira, Notion). Technical Communication: excellent verbal and written communication; able to tailor explanations to both non-technical leaders and technical teams, read a room and adjust in real time, and synthesize technical challenges back to internal teams. Relationship Management: ability to discover and develop relationships with technical decision-makers, secure written consensus on integration milestones, and drive cross-team collaboration. Leadership & Mentorship: demonstrated ability to mentor teammates, set best practices, and lead technical initiatives; a growth mindset with self-awareness and a habit of seeking and acting on feedback. Nice to Have Familiarity with the payments ecosystem. Familiarity with web/mobile application architecture. Experience implementing or customizing e-commerce platforms, payment gateways, or in-store point-of-sale systems. Experience acting as a technical lead on cross-functional projects and influencing product roadmaps. Pay Grade - L Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $133,000 - $183,000 Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
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MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model (3-5 days) Monday to Friday. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Cool things you'll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Performance tuning and benchmarking Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform). It's crucial for every candidate that they can check off all of these boxes Excellent communication skills, both written and verbal Genuine desire to help people Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills Ability to think on your feet, remain calm under pressure and solve problems in real-time Desire and ability to rapidly learn a wide variety of new technical skills Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273567656
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Waymo Safety team works to promote and help to continuously improve the safety of Waymo's fully autonomous driving technology. Our experts develop safety goals and strategies, and conduct safety engineering analyses to ensure safety is being considered throughout the design and development of our vehicles. The team develops and promotes safety strategies and policies for autonomous vehicles for its work with regulatory authorities, lawmakers, law enforcement and public and non-profit organizations. In this role you will help build Waymo's offboard Field Safety monitoring capabilities, which help to ensure the continued safety of Waymo's vehicles as we expand our operations. As part of Waymo's Field Safety team, you will be involved in the analysis of events and issues affecting Waymo's autonomous vehicles. Inspired by these real-world issues, you will design and build proactive, offboard field monitors, making use of Waymo's latest available AI tools. You will receive direct mentorship from Waymo's Field Safety Architect and other safety leaders to transition cutting-edge academic theory into real-world autonomous fleet safety at scale. This role follows a hybrid work schedule and reports to the Senior Director, Safety. You will: Participate in investigations into driverless events, employee safety concerns, and other potential issues that could pose risks to the safety of Waymo vehicles, analyzing field data to identify trends. Identify opportunities for further offboard field monitoring, then design and build your own monitors, making use of Waymo's latest available AI tools. You have: Ph.D. in Mechanical Engineering, Aerospace Engineering, Electrical Engineering, Computer Science, or a related technical field. This role does not require post-doctoral work experience, and recent Ph.D. graduates are highly encouraged to apply. Hands-on experience developing software for data analysis, system modeling, or simulation. Demonstrated ability to independently write clean, maintainable, and well-documented code (e.g., Python, C++) to build reusable data analysis tools that anticipate the next technical question. Solid grasp of one (and, ideally, multiple) fundamental areas relevant to autonomous vehicle safety including physical system modeling, control theory, vehicle dynamics, sensing, perception, planning, behavior prediction, and machine learning. A natural curiosity to explore novel ways of leveraging data to rapidly answer safety questions arising from field events. Eagerness to network internally and build relationships across diverse engineering teams to trace issues and collect data. Excellent written and verbal communication skills. We prefer: Software experience in autonomy or machine learning. Familiarity with statistical data analysis, quantitative risk assessment, or reliability engineering. Experience working with large-scale datasets, database querying (SQL-like), or building interactive offboard data dashboards. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $170,000 — $210,000 USD
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Want to build the data foundation powering AI and self-serve analytics at scale? As part of Samsara's Marketing Data and Analytics (MDA) Engineering team, you will shape the technical roadmap alongside our BI and Data Science peers. You will architect core Databricks pipelines, Gold Layer tables, and semantic models, turning ambitious, ambiguous business challenges into high-value data products, autonomous agents, and cross-functional automation. This role is open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Partner on defining the strategy and multi-quarter roadmap for MDA's data and AI foundation. Architect and own Samsara's marketing data infrastructure: ETL/ELT pipelines, Databricks Gold Layer tables, and the core data models that power segmentation, targeting, automation, and analytics. Design the semantic layers, data dictionaries, and structured documentation that enable self-serve BI and conversational analytics, partnering with the BI team to ensure core sales and marketing KPIs are built on trusted, well-modeled data. Translate ambiguous business questions from Marketing, Sales, and R&D into clear requirements and scalable solutions, working autonomously without dedicated PM support and influencing decisions with data and sound reasoning. Lead complex, cross-team initiatives end to end: stand up new data pipelines and integrations quickly, manage risk across interdependent teams, and own the reliability and data quality of what ships. Serve as the senior technical lead for the team's hardest problems: raise the bar for engineering quality and code review, remove bottlenecks that slow multiple teams, and mentor engineers and analysts. Drive the strategic use of AI to solve ambiguous, high-impact problems: build AI-enabled data products and agents, with the integrations, retrieval pipelines, and evaluation practices that keep them reliable and trustworthy. Identify and automate manual workflows with AI across Marketing and GTM teams, taking ideas from concept to prototype to production and influencing org roadmaps. Ship high-quality Python and SQL, increasingly by directing agentic coding tools, while holding a high bar for reviewing and verifying AI-generated work before it reaches production. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 8+ years of experience in data engineering, analytics engineering, or AI engineering, including deep hands-on data engineering experience. Expert-level Python and SQL, with strong hands-on data modeling and DBT experience. Deep experience with data warehouse and lakehouse architectures, ETL/ELT, and the modern data stack, including hands-on Databricks (or similar, such as Snowflake or BigQuery). Experience building semantic layers and structured documentation optimized for AI ingestion and agentic workflows. Agentic coding tools (e.g., Claude Code, Cursor) are part of your regular workflow, and you verify and take ownership of AI-generated output. Experience building, shipping, evaluating, and monitoring LLM or agent systems in production. Track record of leading complex, cross-team data initiatives, including independent requirements gathering with technical and non-technical stakeholders. Experience supporting Marketing, Sales, or Product teams. An ideal candidate also has: Experience working with Databricks and building AI Agents within the ecosystem. Software engineering background beyond data or AI engineering, with a track record of turning ambiguous, unfamiliar problems into well-architected, delivered solutions. Expertise in data visualization and building dashboards for sales and marketing KPIs. Familiarity with go-to-market data and systems: CRM (e.g., Salesforce), marketing automation, web analytics, and MarTech tools. Experience building interactive applications with Streamlit, Claude workflows, or web frameworks. Data science, machine learning, or predictive analytics experience. Comfort working in an exploratory environment, testing and iterating on new data sources and methodologies. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $137,445 — $231,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Core Financial Products Engineering team's mission is to build secure, scalable systems that power Robinhood's key financial offerings and help democratize finance for all. We focus on reliability, correctness, and innovation while working closely with product, design, and data teams to deliver value to our users. As a Software Engineer , you'll help design, build, and maintain backend infrastructure and services critical to our financial products. You'll gain deep insight into how the U.S. financial system works, strengthen your domain knowledge, and make a tangible impact on millions of users. This is an exciting opportunity to contribute to highly visible features and evolve our platform in meaningful ways! This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do Design, build, test, and release backend systems with high correctness, reliability, and scalability requirements Own and maintain key services that power our financial product ecosystem Collaborate with cross-functional teams to solve complex engineering and business challenges Interface with external financial institutions to integrate services and expand capabilities Contribute to shaping engineering best practices and improving developer workflows What you bring 6 Months - 2 Years of Hands-on software engineering experience through previous roles Proficiency with Python/Django or Go (or similar backend technologies) Solid understanding of relational databases and transaction-safe design Curiosity and interest in financial systems or a strong desire to learn Strong computer science fundamentals and a problem-solving mindset What we offer Challenging, high-impact work to grow your career Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more Employer-paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $128,000 — $150,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $113,000 — $132,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $100,000 — $117,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Please note this is a hybrid 12 month fixed-term contract position from our Paris office. Please submit your CV in English. The Community You Will Join The Global Markets Strategic Finance & Analytics team provides budget oversight, reporting, strategic planning and analytical decision making support to the Global Markets team and in-region business teams across EMEA. In addition this team supports identifying and pursuing opportunities to drive growth and business impact for our international business. The Difference You Will Make While your formal reporting structure is into the Director, Strategic Finance & Analytics, EMEA, on a day-to-day basis you will work closely with the cross-functional team that is based in-region. You will directly support Country Managers (and their teams) based around EMEA to drive clear reporting, produce actionable insight, track core KPIs, evaluate investment decisions and work cross-functionally to develop strategies to solve problems. The individual is expected to be a strong cross-functional business partner who has a combination of hands-on analytical skills, financial modelling expertise, commercial acumen, and the ability to package their insights into strong narratives appropriate for senior executive consumption. They will be comfortable working in cross functional teams based in EMEA and around the world including Finance & Accounting, Business Operations, Data Science, Marketing, Product and Supply. The ideal candidate relishes the opportunity to roll up their sleeves to drive meaningful impact, possess strong stakeholder management skills, and is a self-starter that is comfortable with ambiguity in a fast paced global work environment. This person will have a high degree of visibility with senior management within the organization, including Country Managers, Regional and Finance Leaders. A Typical Day Partner with a Country Manager in driving performance management, including development and ongoing analysis of KPIs, creating goals/OKRs and measuring performance. Develop a deep understanding of what levers drive growth and efficiency for our business and translating that into investment cases and initiatives to drive business impact. Partnering with the business on annual planning and budgeting, laying out risks and opportunities and debating strategies and capital allocation to maximise growth. Stepping in to lead EMEA's monthly business review and speaking to key drivers of variance to goal and potential actions to improve performance. Modelling and summarising the implications of a regulatory action and potential mitigating actions we could take to minimize business impact. Joining a call with the Regional Marketing team to discuss changes to channel or country spend and helping bridge local and regional considerations. Digging into the regional impact of a global product feature and identifying relevant regional insights that could point to local optimization opportunities. Analytical deep dives: Conduct deep dives into business trends across EMEA and different segments of the business. Independently lead data extraction, analysis, visualization, and presentation. Build ad hoc reporting and analysis to help business operations and other cross functional partners understand the drivers of performance for key performance indicators. Your Expertise 3+ years of relevant experience. Ideally, you have demonstrated relevant experience in an analytical role such as Strategic Finance, Financial Planning and Analytics (FP&A), Strategy/Management Consulting, Investment Banking or Business Operations. Bachelor's degree in finance, economics, mathematics, accounting, engineering, statistics or other relevant field that demonstrates quantitative orientation; MBA or advanced degree a plus. Superb financial modeling and quantitative analysis skills, SQL experience highly preferred. Strong analytical abilities and able to synthesize complex information. You enjoy absorbing large amounts of data and qualitative insights and can quickly develop a strong narrative that leads to recommendations and builds our understanding of the business. Stakeholder Management: The ability to work and influence cross-functionally in a matrixed business environment is a must. You are proactive, great at communicating with different audiences and can bring stakeholders on-board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment. Excellent written and verbal communication skills, including the ability to put together clear, polished, insightful recommendations for peers, managers and senior management. You're very comfortable with financial modeling in Excel, and are willing to gather internal and external data points to help build a comprehensive business case. You're someone who possesses grit and finds creative ways to get the job done. You bring high energy and the ability to prioritize and deliver in a fast paced environment while balancing multiple projects. Relevant Sector Experience: Experience in B2C technology businesses is preferred, particularly Marketplace/Classifieds/E-Commerce businesses; broader experience in B2B technology, including Fintech and B2B Software will also be considered. Fluent in English and French . Experience in travel and hospitality is a plus. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits. France Annual Pay Range €64.000 — €75.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate. This role will report to the Fleet Manager. You will: Perform quantitative and qualitative analyses with internal partners and stakeholders that translates data into actionable insights for fleet health metrics across multiple markets. Additionally work with fleet tooling and data science teams to evolve data signal availability and define metrics calculations Deliver recurring reports on fleet performance against availability targets, report on progress against issue resolution paths, and escalate findings to cross-functional Engineering and Operations teams as needed Drive corrective actions by establishing process, policy, and technical functionality requirements which mitigates scaled risk, reduces disruption, prevents issue recurrence, and ensures resilient fleet operations Analyze end-to-end capability recovery metrics, generate reports of offline time attribution, and drive cross functional technical and operational improvement efforts Travel to operational regions to perform fleet inspections, verify technical and operational interdependencies are met to ensure fleet online rate Foster highly collaborative cross-functional relationships with operations, engineering, and external suppliers, to ensure consistent and effective issue response strategies You have: A B.A., B.S. and/or an automotive technology degree 3+ years experience in automotive service, fleet management, and/or automotive technology development Demonstrated ability to execute and facilitate technical root cause analysis initiatives along side engineering partners Strong competency with Google Workspace tools or equivalent (word processing, spreadsheets, slide decks) Excellent written and verbal communication, documentation and presentation skills, facilitating clear and open communication and collaboration across all levels of the organization with a proven ability to influence large cross-functional teams We prefer: Diagnostic troubleshooting experience with HV, CAN, Flexray, LIN, HVAC, cooling, chassis, and suspension Technical understanding of complex automotive and autonomous driving systems as well as systems diagnostics best practices and root cause analysis best practices" Experience with Automotive OEM The ability to debug complex electrical, mechanical, optical and software systems Experience with SQL, R, or other data analytics language Demonstrated ability to partner with and align executive stakeholders across a diverse geographic and functional landscape The expected hourly range for this position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Hourly Range $62.50 — $76.93 USD
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Want to build the data foundation powering AI and self-serve analytics at scale? As part of Samsara's Marketing Data and Analytics (MDA) Engineering team, you will shape the technical roadmap alongside our BI and Data Science peers. You will architect core Databricks pipelines, Gold Layer tables, and semantic models, turning ambitious, ambiguous business challenges into high-value data products, autonomous agents, and cross-functional automation. This role is open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Partner on defining the strategy and multi-quarter roadmap for MDA's data and AI foundation. Architect and own Samsara's marketing data infrastructure: ETL/ELT pipelines, Databricks Gold Layer tables, and the core data models that power segmentation, targeting, automation, and analytics. Design the semantic layers, data dictionaries, and structured documentation that enable self-serve BI and conversational analytics, partnering with the BI team to ensure core sales and marketing KPIs are built on trusted, well-modeled data. Translate ambiguous business questions from Marketing, Sales, and R&D into clear requirements and scalable solutions, working autonomously without dedicated PM support and influencing decisions with data and sound reasoning. Lead complex, cross-team initiatives end to end: stand up new data pipelines and integrations quickly, manage risk across interdependent teams, and own the reliability and data quality of what ships. Serve as the senior technical lead for the team's hardest problems: raise the bar for engineering quality and code review, remove bottlenecks that slow multiple teams, and mentor engineers and analysts. Drive the strategic use of AI to solve ambiguous, high-impact problems: build AI-enabled data products and agents, with the integrations, retrieval pipelines, and evaluation practices that keep them reliable and trustworthy. Identify and automate manual workflows with AI across Marketing and GTM teams, taking ideas from concept to prototype to production and influencing org roadmaps. Ship high-quality Python and SQL, increasingly by directing agentic coding tools, while holding a high bar for reviewing and verifying AI-generated work before it reaches production. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 8+ years of experience in data engineering, analytics engineering, or AI engineering, including deep hands-on data engineering experience. Expert-level Python and SQL, with strong hands-on data modeling and DBT experience. Deep experience with data warehouse and lakehouse architectures, ETL/ELT, and the modern data stack, including hands-on Databricks (or similar, such as Snowflake or BigQuery). Experience building semantic layers and structured documentation optimized for AI ingestion and agentic workflows. Agentic coding tools (e.g., Claude Code, Cursor) are part of your regular workflow, and you verify and take ownership of AI-generated output. Experience building, shipping, evaluating, and monitoring LLM or agent systems in production. Track record of leading complex, cross-team data initiatives, including independent requirements gathering with technical and non-technical stakeholders. Experience supporting Marketing, Sales, or Product teams. An ideal candidate also has: Experience working with Databricks and building AI Agents within the ecosystem. Software engineering background beyond data or AI engineering, with a track record of turning ambiguous, unfamiliar problems into well-architected, delivered solutions. Expertise in data visualization and building dashboards for sales and marketing KPIs. Familiarity with go-to-market data and systems: CRM (e.g., Salesforce), marketing automation, web analytics, and MarTech tools. Experience building interactive applications with Streamlit, Claude workflows, or web frameworks. Data science, machine learning, or predictive analytics experience. Comfort working in an exploratory environment, testing and iterating on new data sources and methodologies. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $137,445 — $231,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Job Description Software Engineer, One Data Platform American Express is seeking a highly skilled and experienced Software Engineer to join the One Data platform team within Enterprise Architecture. This role is a key part of the organization's technology strategy and supports the design, development, and delivery of scalable platform capabilities that enable engineering teams across the enterprise to build and deploy microservices at scale. Enterprise Architecture plays a critical role in shaping the company's technology direction through four core pillars: Architecture as Code, Architecture as Design, Governance, and Colleague Enablement. The One Data platform team is focused on building foundational technologies that empower teams across American Express to deliver modern, resilient, and high-performing software solutions. Responsibilities Design, develop, and deliver scalable, high-quality software solutions across the full stack using Java and Python for enterprise-grade platform services and applications. Lead the implementation of distributed systems with a strong emphasis on performance, reliability, maintainability, and operational excellence. Own end-to-end delivery of features, from design and implementation to deployment, monitoring, and production support. Act as a technical contributor in an Agile environment, guiding best practices in software engineering, testing, documentation, and continuous delivery. Collaborate closely with architects, product managers, and cross-functional stakeholders to translate business requirements into scalable technical solutions. Build and evolve RESTful APIs, microservices, and event-driven systems with strong service contracts and backward compatibility. Improve CI/CD pipelines, automate testing, and enhance developer productivity through modern engineering practices. Identify bottlenecks, debug complex production issues, and perform root-cause analysis to drive long-term fixes. Develop systems with a focus on scalability, resilience, observability, monitoring, logging, and alerting. Contribute to cloud-native transformation initiatives, including containerization, infrastructure as code, and auto-scaling architectures. Take accountability for delivering high-impact outcomes aligned with team and organizational goals. Qualifications 5+ years of professional software development experience, with strong expertise in Java and working knowledge of Python for backend or data-driven applications. Deep experience with Java ecosystems and frameworks such as Spring, Spring Boot, or equivalent technologies. Proven experience in full-stack development, including backend services and modern frontend frameworks such as React, Angular, or similar. Strong experience designing and implementing RESTful APIs, microservices, and service-to-service integrations. Solid understanding of distributed systems, concurrency, scalability, and performance optimization. Hands-on experience with relational and/or NoSQL databases, including PostgreSQL, MySQL, Oracle, Cassandra, DynamoDB, or MongoDB. Experience with containerization and orchestration tools such as Docker and Kubernetes. Familiarity with infrastructure-as-code tools such as Terraform or CloudFormation. Experience with messaging and streaming platforms such as Kafka, RabbitMQ, or JMS. Practical experience with cloud platforms such as AWS, Azure, or GCP and cloud-native development patterns. Hands-on experience in test data generation, unit testing, and test execution. Experience with API design standards, Open API/Swagger, versioning, and contract-driven development. Hands-on experience with CI/CD pipelines and tools such as Jenkins, GitHub Actions, or GitLab CI. Proficiency in Agile/Scrum methodologies and modern software development lifecycle practices. Bachelor's degree in computer science, Engineering, or equivalent practical experience; advanced degree preferred. Preferred Qualifications Basic understanding of AI/ML concepts and Generative AI technologies, including LLMs, prompt engineering, and Retrieval-Augmented Generation (RAG). Strong Linux and Unix shell proficiency, including shell scripting and troubleshooting. Experience with NGINX, HAProxy, Envoy, Docker, Kubernetes, Terraform, or similar technologies. Strong source control skills using Git. Experience with observability and monitoring platforms such as Splunk, Elastic, Datadog, Prometheus, or Grafana. Good understanding of JVM internals and the ability to diagnose issues using thread dumps, heap dumps, JFR, VisualVM, or similar tools. A proactive and collaborative mindset with a strong desire to document technical knowledge and improve team productivity. Core Competencies Systems thinking and the ability to reason about edge cases, failure modes, and operational behavior. Strong communication and collaboration skills, including asynchronous communication and cross-functional coordination. Enthusiastic, ownership-driven approach to problem solving and continuous improvement. Ability to deliver quickly, iterate rapidly, and adapt to changing priorities in a dynamic environment. Depending on factors such as as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. About Us At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About The Team We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Diese Aufgaben warten auf Dich Skalierbare Lifecycle-Flows in HubSpot entstehen unter deiner Hand – von Partner-Onboarding bis Churn-Prävention, erweitert um den B2C-Lifecycle unserer Endkund:innen in Whitelabel-Partnerschaften. Aus Reportings und Dashboards (Metabase, HubSpot) wird echte Steuerung: Du treibst den Wandel von Cost-per-Lead hin zu Cost-per-Revenue voran. Partner-Segmente entstehen nicht nach Bauchgefühl, sondern nach klarer Logik, damit Retention- und Growth-Maßnahmen gezielt statt pauschal laufen. Als Sparringspartner:in für Digital Product bringst du Website, Portale und Shop-Flows zusammen und sorgst dafür, dass bei Produkt-Go-Lives alle Marketing-Deliverables bereitstehen. Gemeinsam mit RevOps stellst du sicher, dass Datenflüsse, Attribution und CRM-Datenqualität eine verlässliche Entscheidungsgrundlage bilden. Die Alteos-Website (Webflow) liegt end-to-end in deiner Verantwortung, inklusive technischer SEO/AEO-Struktur. Du unterstützt bei der Planung partnerbezogener Kommunikation und wirkst an der Budgetplanung mit. Das bringst Du mit Mindestens 5 Jahre Erfahrung in Retention, Akquise und Lifecycle-Marketing an der Schnittstelle B2B und B2C, mit Hintergrund in CRM, SEO/AEO, Strategie und Start-ups. Du hast selbst schon Lifecycle-/CRM-Flows in HubSpot oder einem vergleichbaren Tool aufgebaut und skaliert, idealerweise in einem Partnerschaftsgeschäft. Starke Datenaffinität: Du baust und liest Dashboards, definierst KPIs und triffst Entscheidungen auf Basis von Daten (Excel, SQL, Google Analytics; Metabase ist ein Plus). Erfahrung in der eigenständigen Betreuung einer Website beziehungsweise CMS (idealerweise Webflow) sowie im Verantworten eines Marketing- oder CRM-Budgets. Erfahrung mit Asana oder einem vergleichbaren Projektmanagement-Tool zur Steuerung von Initiativen mit mehreren Stakeholdern. Du kommunizierst gut funktionsübergreifend mit Sales, Product, Operations und Content, auch ohne formale Autorität, und übernimmst gerne Verantwortung für deinen Bereich. Ein Plus ist Erfahrung in Insurance, InsurTech, FinTech oder anderen regulierten B2B-Branchen sowie mit Attribution-Modellen und Paid Media. Das bieten wir Bei Alteos erlebst Du eine außergewöhnliche Kombination für die Versicherungsbranche. Hier treffen unternehmerische Freiheit, technisches Know-how und die Zuverlässigkeit unseres Investors AXA aufeinander. Gemeinsam gestalten wir innovative Lösungen und setzen neue Maßstäbe in der Versicherungsbranche. Werde Teil unseres Teams und arbeite mit talentierten und vielseitigen Kollegen zusammen. Für uns ist das tägliche Miteinander eine große Motivation – und wir hoffen, dass Du diese Begeisterung teilen wirst! Wir wachsen gemeinsam Gestalte die Zukunft von Alteos mit – bring dich in Projekte ein und beschreite neue Wege. Arbeitet an der Schnittstelle zwischen Versicherung und Technologie und entwickle dich zum gefragten Experten. Wir fördern eine Firmenkultur, die Diversität schätzt, Leistung honoriert sowie Vertrauen und Transparenz lebt. Bei uns findest du flache Hierarchien und kannst dich individuell entfalten. Wir bieten Dir einen unbefristeten Arbeitsvertrag und ein faires Gehalt. Alle 9-18 Monate gibt es eine Steigerung deines Gehalts als Anerkennung deiner Leistungen. Genieße vertrauensbasierte Arbeitszeiten und ein hybrides Modell aus Büro, Homeoffice und gelegentlichem Arbeiten aus dem europäischen Ausland. Du erhältst 27-30 Tage Jahresurlaub (je nach Betriebszugehörigkeit). Wir unterstützen Deine Weiterentwicklung mit Fortbildungen und bieten Dir zusätzlich Essenszuschüsse sowie Rabatte auf die VBB-Umweltkarte und Dienstrad-Leasing. Find Jobs in Germany on Arbeitnow
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Job Description Senior Product Customer Success Manager Region: US, UK Location: Remote Reports To: Manager, Product Customer Success The Customer Success Team With a presence in the USA, UK and Philippines, the Customer Success Team manages clients across North America and Europe, with the expectation of adding further clients in the APAC region. It ensures clients gain and exceed the expected business benefits from their existing contract and creates a service environment where contract renewal naturally occurs and contract expansion can be easily achieved. Role Purpose Ensure client accounts are well managed and growing by improving KPIs and customer benefits, increasing embeddedness, and seeking opportunities for new journeys. In addition, this role supports the Manager, Customer Success by training and coaching the more junior and newer team members to increase team skills, together with providing day-to-day direction and support to CSMs for clients within their portfolio. Key Responsibilities Manage multiple accounts/workstreams in a small portfolio. Deliver complex technical integrations and projects. Understand clients' contracts and interpret these to create win-win outcomes and avoid issues. Maintain a strategic success plan for each client, building on their business drivers. Develop operational client stakeholder relationships, becoming a partner and trusted advisor. Help customers understand and adopt relevant CE features and functionality. Construct and validate business cases. Deliver quarterly business reviews internally and to clients. Monitor and effectively communicate metrics, performance and value. Coach and train CSMs. Quality assurance of CSM deliverables. Assist CSMs with client escalations, acting as the first escalation point. Partner with sales, professional services, and technology teams. Identify and communicate growth opportunities. Provide technical, customer experience, security and project delivery guidance. Experience and Skills Undergraduate degree Proven experience in client account/relationship management, or customer success Proven experience in technical and customer-facing project delivery, including API integrations Management of programs or multi-threaded projects Experience in account renewals/upsells/cross-sells Significant experience in business analysis and creating business requirements Strong commercial awareness Creation of business cases for initiatives and projects and 'selling' those to stakeholders Significant experience in data analysis using Excel or other tools Great verbal and written communication skills Experience of working in/with large corporates, navigating/managing processes NICE to have Postgraduate degree in a technical or business subject Project mgt qualification Experience in data analysis using advanced tools Fluency in another language Attributes Team builder High EQ, with the ability to quickly connect with others and adapt communication styles Takes accountability and ownership Drives continuous improvement Participates actively in meetings and team communications Generates ideas Proactively offers help Future-focused Solution-based thinking Able to articulate technical information clearly and simply A curious and questioning approach Able to easily context switch and multitask Able to operate under time and stakeholder pressure #LI-Remote About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Find Jobs in United Kingdom on Arbeitnow
termios macht Heizen in Wohn- und Gewerbeimmobilien smarter und klimafreundlicher. Unser Thermostat spart spürbar Energie und hilft Asset Managern, Wohnungsunternehmen und Eigentümern, ihre ESG- und Net-Zero-Ziele zu erreichen. termios ist ein 2023 gegründetes Joint-Venture von mantro als Company Builder, dem sauerländischen Familienunternehmen Oventrop und der Düsseldorfer LEG Immobilien SE. Als Technologieunternehmen entwickeln wir grüne Lösungen rund um Heizen, Nachhaltigkeit und ESG für Wohnimmobilien. Wir suchen zum nächstmöglichen Zeitpunkt für den Standort Düsseldorf einen Werkstudenten Customer Success & Business Development (d/w/m). Aufgaben Du führst die erforderlichen Berechnungen für den hydraulischen Abgleich durch und trägst damit zu einer effizienten und nachhaltigen Heizungssteuerung bei. Du erfasst, aktualisierst und pflegst kundenbezogene Daten für verschiedene Kunden und stellst eine verlässliche Datengrundlage für die weitere Bearbeitung sicher. Du stimmst dich regelmäßig mit unseren Customer Success Managern zum aktuellen Stand des hydraulischen Abgleichs ab und klärst, welche weiteren Schritte erforderlich sind. Du unterstützt das Business-Development-Team bei der Analyse und Aufbereitung relevanter Informationen für strategische Unternehmensentscheidungen. Du wirkst aktiv an der Weiterentwicklung unserer Customer-Success- und Business-Development-Prozesse mit und hilfst dabei, effiziente Strukturen in einem wachsenden Unternehmen aufzubauen. Dein Profil Du bist aktuell an einer Hochschule oder Universität immatrikuliert – idealerweise in einem technischen Studiengang mit Bezug zu Energie, Gebäudetechnik, Versorgungstechnik oder Immobilienwirtschaft. Auch Studierende der Wirtschaftswissenschaften oder vergleichbarer Studiengänge sind herzlich willkommen. Du interessierst dich für nachhaltige Energielösungen, die Immobilienwirtschaft und technische Zusammenhänge rund um die Wärmeversorgung. Du arbeitest sorgfältig, zuverlässig und detailorientiert – insbesondere bei Berechnungen sowie bei der Erfassung und Pflege kundenbezogener Daten. Du verfügst über ein gutes analytisches und organisatorisches Verständnis und kannst Informationen übersichtlich aufbereiten. Du bist sicher im Umgang mit gängigen Office-Anwendungen, insbesondere Excel, oder hast die Bereitschaft, dich schnell in neue Tools und Systeme einzuarbeiten. Du arbeitest eigenständig, übernimmst gerne Verantwortung und hast Lust, eigene Ideen in die Weiterentwicklung unserer Prozesse einzubringen. Sehr gute Deutschkenntnisse in Wort und Schrift runden dein Profil ab. Benefits Ein flexibler Arbeitsplatz und flexible Arbeitszeiten, damit dein Job zu deinem Leben passt Ein agiles Team mit flachen Hierarchien, offener Kommunikation und kurzen Entscheidungswegen Regelmäßige Mitarbeiter- und Teamevents Gestaltungsfreiraum für die Umsetzung deiner eigenen Ideen ab dem ersten Tag Ein modernes Büro mit guter Erreichbarkeit, E-Ladestation und Parkplätzen Eine wettbewerbsfähige Vergütung und weitere Mitarbeiter-Benefits Wir freuen uns auf deine Bewerbung! Find Jobs in Germany on Arbeitnow