Headquarters: US Remote About the team and role The Customer Resilience Manager (CRM) is a key role within the Customer Success organization. The successful candidate will drive all aspects of the post-sales journey for a select group of Enterprise Accounts at Rubrik. The CRM works as the driver, customer advocate, and primary point of contact between Rubrik and its select clients, managing their life cycle with Rubrik, maximizing ROI, and coordinating to achieve their business goals and objectives. The CRM functions as an extension of the Sales Account Team and partners with the customer to achieve faster adoption, time to value, and overall engagement and satisfaction. CRMs drive product enhancements and manage escalations while leveraging cross-functional relationships to maintain and enhance customer confidence in Rubrik as the leader in cloud data management. The position's objective is to deliver an industry-leading customer experience for Rubrik customers, both proactively and reactively. To succeed as a CRM at Rubrik, you must have excellent leadership, interpersonal, and communication skills. These skills are essential when mediating and driving to develop and achieve the customer's tactical and strategic business objectives. What you'll do Become familiar with the account background, key stakeholders, goals, requirements, and expectations of Rubrik. Ensure timely responses and communications to provide a high degree of customer satisfaction. Jointly develop a success plan with the customer and drive to achieve their goals and objectives. Be flexible, and provide a tailored, comprehensive, focused, and value-driven customer experience. Own and drive the customer's overall journey, experience, and touch points with Rubrik. Monitor the customer's environment, identify proactive activities to prevent issues, and keep the account in good standing. Provide insight, performance benchmarking, and recommendations to the customer. Own product activation and usage for the account, tracking adoption against goals and closing gaps proactively. Drive the renewal of all purchased products and services for the account, engaging early to secure renewal and prevent churn. Collaborate with other organizations such as Sales, Marketing, Engineering, PM, and IT to improve overall customer satisfaction. Engage Support, Escalation, and Engineering teams as needed to ensure an optimal Rubrik experience for the customer. Manage account and case escalations, including customer and account team expectations around support, and create virtual cross-functional teams as needed to achieve customer goals. Drive continuous improvement, lessons learned, and other processes to prevent escalations. Develop POC awareness with SEs and Account Directors, and generate weekly reports for customer and support teams. Manage escalations, initiate conference calls, and drive to closure while delivering timely updates to stakeholders. Coordinate, craft, and deliver/discuss Root Cause Analysis (RCA) documents on customer issues. Closely monitor top issues and trends, and take necessary proactive action to prevent or limit customer exposure. Own the entire customer lifecycle, including onboarding, ongoing experience, and measures to ensure product adoption, growth, and renewal. Experience you'll need Bachelor's degree in a computer-related discipline preferred. 8+ years of experience in a customer success and/or technical account management role in a technology-based company. Skills Competent, knowledgeable, and confident — able to coordinate and lead required resources to address customer requirements. Passionate about customers — strong customer orientation, proactive and positive by nature. Cross-functional and collaborative — able to assemble and lead team initiatives and resources. Excellent presentation, written, and verbal communication skills. Able to confidently present to and communicate with executive audiences, both internal Rubrik leadership and customer executives/senior management. Skilled at tailoring messaging and tone for different levels of an organization, from technical stakeholders to C-level executives. Proven experience with escalation management and proactive account management at the global enterprise level. Self-driven, proactive, hardworking team player. Excellent interpersonal and teamwork skills; proven ability to build working relationships at all levels of management. Proven ability to partner successfully with multiple teams and customers outside their direct influence. Able to travel to other locations and customer sites on occasion. Willing to work outside standard business hours when situations dictate. The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US Pay Range $164,600 — $246,800 USD Join Us in Securing and Accelerating the World's AI Transformation Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination. Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact hr@rubrik.com . Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS To apply: https://weworkremotely.com/remote-jobs/rubrik-job-board-customer-resilience-manager-customer-success-remote
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Headquarters: District of Columbia, USA, Remote; North Carolina, USA, Remote As a Security Sales Specialist, you'll partner with Enterprise Account Executives to drive adoption of Datadog's Security platform across key accounts. This is a high-impact role focused on positioning our Security solutions (Cloud SIEM, Cloud Workload Security, CSPM, and more) into new and existing customers—expanding our footprint and helping customers modernize their security stack in the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts Own and drive the security sales cycle from discovery to technical close, working closely with Sales Engineers Evangelize Datadog's security story to security leaders (CISO, Security Architects, SecOps) Work cross-functionally with Datadog's partner, channel, and alliance teams to drive joint go-to-market motions Co-sell effectively with AEs and partners, contributing to deal strategy, solution alignment, and stakeholder engagement Stay informed on security trends and competitive offerings to differentiate Datadog Who You Are: Proven success selling into security buyers (CISO, SecOps, GRC, etc.) Experience co-selling in a matrixed environment, supporting or partnering with AEs and cross-functional teams Strong understanding of the partner/channel sales model, including how to navigate and influence joint selling motions Familiarity with modern security solutions such as SIEM, CSPM, CWPP, container/Kubernetes security Ability to build strong relationships with internal stakeholders, partners, and customer technical teams Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous and competitive medical benefits package Retirement savings match Pet adoption and insurance program Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $124,000 — $165,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines . To apply: https://weworkremotely.com/remote-jobs/datadog-enterprise-security-sales-specialist
Job Description Job Description We are seeking a motivated Technical Sales Executive to promote and sell our technical products and services to commercial and industrial clients. The successful candidate will develop strong client relationships, provide technical product expertise, and drive revenue growth through strategic sales initiatives. Responsibilities Estimate costs of installing equipment Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates Oversee the preparation of sales and orders Prepare sales or other contracts Promote sales to existing clients Read blueprints to determine dimensions of structure or system and material requirements Identify and solicit potential clients Assess client's needs and resources to recommend the appropriate goods or services Develop reports and proposals to illustrate benefits from use of good or service Deliver sales presentations Use sales forecasting software Estimate or quote prices, credit or contract terms, warranties and delivery dates Provide input into product design where goods or services must be tailored to suit client's needs Consult with clients after sale to provide ongoing support Reach to clients after sale or signed contracts to provide ongoing support Review and adapt information regarding product innovations, competitors and market conditions Provide clients with presentations on the benefits and uses of goods or services Resolve product and service related problems Troubleshoot problems related to equipment Advertise and/or promote products, sales or services Provide excellent customer service
The role of: Sales Associate Currently Hiring for: Just Cozy, Chako Mika Mall Nelson BC Seasonal October 24th-January 14th The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. We are looking for a team of individuals to sell and promote Just Cozy merchandise through execution of the ?Spirited Service? standards. Assist store management in completing the sales generation and operational functions of the store. Are you an Individual who work well in a team environment, create energy and excitement around shared goals and values, contribute to an environment of trust and respect, act with urgency and integrity, demonstrate flexibility? If you welcome new challenges, have a drive for success and embrace the responsibility of leadership, then you belong at Just Cozy. REQUIREMENTS An energetic and friendly team player with a positive mindset Ability to work a flexible schedule to meet the needs of the business, including mornings, evenings and weekends Ability to lift and move 50lbs. 1 year of sales associate experience in a retail environment Job Types: Part-time, Casual Pay: From $19.00 per hour Benefits: * Store discount Work Location: In person
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It's an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. 🏠 Where you'll fit in: We have been licensing Kraken since 2019. Throughout this time, the Delivery team has been at the forefront of industry-leading migrations, setting a new standard for what business transformation can look like. These transformations go far beyond technology: we work with clients to rethink their operating models and ways of working, while continuously making the most of Kraken's evolving capabilities. Client Delivery sits at the heart of Kraken's transformation journeys, at the intersection of our clients and the product and engineering teams building Kraken 🚀 We lead conversations around our clients' most important needs, help them unlock the value of Kraken and turn complex challenges into opportunities to evolve the platform, keeping Kraken innovative, relevant and ahead of where the energy market is going. We are seeking a proactive, driven and curious Client Delivery Associate to join the Delivery team at Kraken. In this role, you will partner closely with both internal teams and clients on complex migration projects. You will get the chance to work alongside our Client Delivery Leads, Engineers, and Operations experts working as part of a project team to deliver impactful solutions and ensure seamless technical delivery. 🚀 What you'll own: You will be part of the day-to-day delivery of a client's transformation journey, working as part of a project team alongside Client Delivery Leads, engineers and operations experts. You will build a strong understanding of Kraken's platform, the principles of tech delivery, and your client's business model, so you can help drive successful outcomes. You will build strong relationships with client counterparts, acting as a knowledgeable ambassador of Kraken and keeping communication clear and effective. You will take ownership of small feature rollouts or system configuration, from gathering requirements to delivering updates, managing progress and mitigating risks. You will take ownership of exploring client issues, including analysing the platform and using data to scope the issue and drive client actions. You will support triage of incoming requests, making sure client needs and timelines are clearly passed to the right Kraken teams. You will use key tools (Slack, Asana) to manage tasks, document progress and report effectively. You will identify potential risks to client outcomes and take proactive steps to address them, escalating early when you need support. You will actively contribute to team rituals and share what you learn, helping to keep momentum going. You will be committed to the Kraken way of delivering tech, based on simplicity, client benefit and efficiency. You will proactively learn and develop by shadowing colleagues, seeking feedback and embracing new responsibilities. 🧠 What you'll bring to the party: A technical aptitude and analytical mindset, with a natural curiosity about not just how to use something, but how it works. Some experience in a client-facing, delivery, consulting, operations, analyst or similar role. Experience of technology products or projects is a plus, but you don't need to have led them. Excellent written and verbal communication skills, with the ability to manage expectations and give clear updates to clients and colleagues. Good problem-solving skills and the ability to break down a complex problem into clear next steps. The ability to work independently and take initiative, with a strong focus on getting things done, and the judgement to know when to ask for help. A proactive, adaptable and hands-on mindset, willing to roll your sleeves up to solve any problem. Resilience and empathy, staying positive and persistent through challenges while understanding the human impact of change on the people we work with. A real appetite to learn, give and receive feedback, and grow quickly. We are a flat and agile organisation and plan to remain this way. We are looking for open-minded individuals who are comfortable with ambiguity and an ever-changing environment. ⭐ Bonus points Exposure to consulting, project delivery or technology implementations. Experience using data to investigate problems (e.g. SQL, spreadsheets or BI tools). For this particular role, prior experience in the energy sector is strongly preferred. This role is ideal for someone who thrives in a dynamic, fast-paced environment, values teamwork and growth, and is eager to make a tangible impact on client success. This role provides the foundation to learn about technical delivery and provides an opportunity to become an expert in a technical domain. Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at ----- We'll do our best to tailor the experience to your needs so you can feel comfortable, confident and be at your best! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we're looking for! At Kraken, we're creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice , (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application. Find Jobs in United Kingdom on Arbeitnow
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About Alma At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 400+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! About the team Strategic Finance is part of Alma's Finance team and reports to the CFO. Our job is to understand Alma's economics better than anyone: we own the top line, the unit economics and the Contribution Margin, and we turn that knowledge into decisions on pricing, partnerships, markets and products. We are organising the team so that each person owns a piece of Alma's P&L from start to finish: its business plan, its recurring analysis, its key finance processes, its business partners and its Board materials. Depending on the scope, that piece can be payments and partnerships, our existing merchant base, or new business and growth, each with one or more European markets attached. About the job Own your piece of the P&L. Build and maintain its business plan, follow its performance month after month, and explain what moves the numbers and why, all the way up to the Board. Run the key finance processes of your scope. Depending on the scope: pricing, merchant performance reviews, cost and margin analysis, country reviews. You are accountable for their quality, and for making them better at every cycle. Be a real partner to the business. Work day to day with the commercial, product and operations teams, step back from the numbers, and bring a clear recommendation whenever a decision is on the table. Rebuild how finance works with AI. Prototype AI-assisted workflows, industrialise the ones that work, and free up the team's time for analysis and influence. Raising the bar on how we work matters as much as what we deliver. You will work with Google Sheets · Excel · SQL (largely AI-assisted) · Notion · Slack · AI assistants and LLMs About you To succeed in this job Have 6 to 7 years of experience in strategic finance, FP&A, transaction services, consulting or a similar analytical role, ideally including time in a fast-growing company. Model with ease and think in unit economics: you can build a business plan from raw data and spot when a number doesn't make sense. Querying is largely AI-assisted at Alma, so data judgement matters more than deep SQL. Have a strong appetite for AI and learn fast. Ideally, you have already built AI-assisted workflows and made them stick. Take ownership and bring business sense: you make a scope your own, you know when to step back, and you can influence people who don't report to you. You work comfortably in English and have enough French for day-to-day exchanges with colleagues (native French is not required). And it will be nice if you also Hold a Master's degree in Finance, Business or Engineering, or equivalent. Have exposure to fintech, payments or BNPL. Speak a third language beyond French and English, a real plus given our European footprint. Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. What's in it for you If you join, you will be able to grow and impact on: Ownership and visibility. A piece of Alma's P&L that is truly yours, with direct exposure. AI at the core of the job. The chance to redesign how a finance team works, building the workflows rather than just using them. A team in the making. Strategic Finance is being restructured now: you will help shape how it works, in a Next40 scale-up growing across Europe, with room to take on broader responsibilities. Compensation & Benefits Competitive salary based on 12 months Profit-sharing and employee savings plan Health insurance: 100% covered by Alma including family package Disability insurance: 100% covered by Alma Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks. Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts) Meal vouchers: €10/day, 50% covered by Alma Mental health: free access to MindDay platform Paid time off: 25 days/year (+ additional paid leave granted for employees on executive contracts) Access to our Learning & Development Platform 2 weeks of full remote possible per year in summer Interview Process Video call with a Talent Acquisition team member to understand your path, motivation & present you the role. Video call with your future manager to deep dive the role, the team, your profile and answer all your questions. Case study presentation with 2 - 3 team members (ideally in house) to assess your practical knowledge. 1 or 2 additional interviews customized to the role's level to further assess your skills and team fit. Diversity & Inclusion At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs. Find Jobs in France on Arbeitnow
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio's cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world's largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure customers achieve maximum value from our solutions. As a Customer Architect, you will focus on Strategic Technical Alignment, Operational Excellence and Expedited Issue Resolution and customer advocacy. If you thrive on problem-solving, building strategic partnerships, and driving operational excellence, we want to hear from you! Job Duties and Responsibilities: Serve as the technical expert on Reltio platform capabilities for customers as they develop solutions aligning with the customer's business needs. Present technical knowledge of architectural designs including integration approaches. Deliver workshops and advisory services to enhance customer technical understanding, promoting optimal product usage and alignment with Reltio's best practices. Hands-on experience working technically with customer engineering (Support), Advanced customer engineering, and cross-functional teams. Manage customer portfolio of tickets, resolutions, and product enhancement requests. Own dedicated escalation paths with customers, coordinating resources and driving timely resolution of tickets to exceed customer expectations. Act as a single point of contact for customer engineering issues. Stay at the forefront of industry trends and challenges and offer Reltio's customers informed and proactive guidance. Ensure a seamless onboarding experience, setting the foundation for long-term customer satisfaction. Participate in customer engagement initiatives, including executive business reviews and CSAT/NPS surveys to cultivate strong partnerships. Advocate for customer needs, translating them into documentation and product enhancement requests. Deliver the highest quality customer/partner experience and engage in highly technical discussions. Ability to travel to customer sites upon request. Other duties and responsibilities as assigned. Skills You Must Have: Bachelor's degree in computer science engineering or similar field of study. 5+ years of experience working in a technical support capacity. 5+ years of experience supporting enterprise products in a SaaS in a customer-facing role. 3+ years of experience with Public Clouds AWS/GCP/Azure and their services. 3+ years of experience with REST APIs and integration tools. 3+ years of experience with on-premise or cloud MDM solutions. Experience in observability and monitoring tools such as LogDNA, CloudWatch, etc. Experience interfacing directly with Product Management, and engineering teams to escalate and seek resolution on product issues as well as provide customer requirements for future product releases. Excellent reporting/analytical skills - experienced in developing dashboards with reporting technologies and influencing customers/partners by sharing action-oriented insights. Experience supporting both Enterprise-focused applications, preferably with a focus on data management, analytics, and big data platforms and technologies. Accountability - acceptance of responsibility and willingness to commit to and deliver measurable work and results. Excellent communication, problem-solving, risk management, and project management skills. Skills That Are Nice to Have: Prior experience working with data products within enterprise space. Prior experience working with Salesforce, Snowflake, GoogleBigQuery, etc. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Find Jobs in United Kingdom on Arbeitnow
At Sword, we're building AI to heal billions and unlock humanity's full potential. In doing so, we're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. AI Proficiency at Sword AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. Explorer (Level 1) — Uses AI daily to boost personal productivity Builder (Level 2) — Creates workflows and tools that elevate the whole team Integrator (Level 3) — Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. Role As Director Growth Marketing you own B2C patient acquisition for Kaia in Germany end to end – from first impression to activated patient. You set the channel mix (performance, TV/CTV, CRM, SEO, partnerships), own the budget and are accountable for patient volume and CAC. You'll build the team and agency setup from scratch, use Sword's global growth playbook and report to the Managing Director Germany. What you'll be doing Own B2C growth targets for Germany: sign-ups, activated patients, CAC and payback Own and allocate the German B2C marketing budget across channels based on incrementality, not last click Build and scale paid performance (Meta, Google, YouTube, TikTok, programmatic) incl. high-velocity creative testing Lead brand and TV/CTV strategy, incl. testimonial and brand ambassador campaigns – test before scaling nationally Build full-funnel measurement together with Operations: attribution, MMM, incrementality tests, tracking from sign-up to activation Own website/landing page conversion (CRO) and CRM lifecycle journeys (email, SMS) Hire and lead an in-house team and manage agencies; align with Sword global marketing What you need to have 3-5+ years in B2C growth/performance marketing Owned 6 to 7-figure+ annual budgets with accountability for CAC and payback Strong analytical skills: attribution, incrementality testing, experimentation design Experience combining brand/TV/CTV with performance marketing; strong creative judgement Fluent German and English Experience in a regulated category (DiGA, health, OTC pharma, insurance, fintech) is a plus Nice to have: Digital Health experience, 0→1 market launches, marketing to a 45+ target group *The range below reflects base, variable, and equity for this role. This is a starting point, not a ceiling — once someone joins and proves they're outlier talent, we adjust quickly to make sure their compensation matches their impact. Job titles may span more than one career level, so actual pay depends on skills, qualifications, experience, location, and market demand, among other factors. The range reflects base salary plus any variable, bonus, or sales incentives, and our estimate of the value of private company stock options where applicable. It's subject to change, and future stock value isn't guaranteed. Sword also offers additional benefits beyond total compensation. Total Compensation Range €122.500 — €192.500 EUR Country-specific benefits may vary and will be detailed separately. Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. Find more English Speaking Jobs in Germany on Arbeitnow
Overview Join our dynamic retail team as a Cashier, where your enthusiasm and customer service skills will drive positive shopping experiences! In this vital role, you will be the friendly face at the checkout counter, ensuring smooth transactions and fostering customer satisfaction. Your energy and organizational skills will help create a welcoming environment that encourages repeat visits and builds lasting relationships with our valued customers. Whether assisting with product inquiries or handling cash and digital payments, you?ll be at the heart of our retail operation, making every customer interaction count. Duties Greet customers warmly and provide exceptional service throughout their shopping experience Operate POS (Point of Sale) systems efficiently to process sales accurately and quickly Handle cash, credit/debit card transactions, and other payment methods with precision and integrity Assist customers with product questions, including product demos and upselling opportunities to enhance their purchase experience Maintain organized checkout areas, ensure proper merchandising at the register, and restock supplies as needed Manage customer inquiries via phone or in-person with professionalism and clear communication Support inventory management by conducting basic math calculations for stock counts and assisting in merchandising efforts Skills Multilingual abilities or bilingual skills to serve diverse customer needs effectively Proven experience in retail sales, cashiering, or customer service roles Strong communication skills with excellent phone etiquette and active listening abilities Technical sales experience or familiarity with product demos to educate customers about features and benefits Basic math skills for cash handling, balancing registers, and processing transactions accurately Organizational skills to manage time efficiently during busy periods and multitask seamlessly Knowledge of POS systems, merchandising practices, and retail operations to optimize the checkout process Join us to make every customer interaction energetic, engaging, and memorable! Your dedication will help us deliver outstanding service while growing your career in a vibrant retail environment. Pay: From $16.60 per hour Expected hours: 25.0 ? 40.0 per week Experience: Cashiering: 2 years (required) Language: French (required) Work Location: In person
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Establish methods to meet work schedules. Requisition food and kitchen supplies. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Experience: 1 year to less than 2 years. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
Education: Secondary (high) school graduation certificate. Work setting: Restaurant. Relocation costs covered by employer. Ranks of chefs: Head chef. Chef. Tasks: Maintain records of food costs, consumption, sales and inventory. Demonstrate new cooking techniques and new equipment to cooking staff. Supervise activities of specialist chefs, chefs, cooks and other kitchen workers. Create new recipes. Instruct cooks in preparation, cooking, garnishing and presentation of food. Prepare and cook complete meals and specialty foods for events such as banquets. Supervise cooks and other kitchen staff. Prepare and cook food on a regular basis, or for special guests or functions. Requisition food and kitchen supplies. Consult with clients regarding weddings, banquets and specialty functions. Plan menus and ensure food meets quality standards. Prepare dishes for customers with food allergies or intolerances. Supervise activities of sous-chefs, specialist chefs, chefs and cooks. Train staff in preparation, cooking and handling of food. Supervision: 5-10 people. Cuisine specialties: South Indian. East Indian. Vegetarian. Food specialties: Bakery goods and desserts. Cereals, grains and pulses. Cold kitchen. Eggs and dairy. Fish and seafood. Meat, poultry and game. Stocks, soups and sauces. Vegetables, fruits, nuts and mushrooms. Experience: 2 years to less than 3 years. Employment terms options: To be determined. Other benefits: Free parking available. Learning/training paid by employer. Parking available.
About HOLY HOLY is the soft drink revolution : With our product lines Energy®, Iced Tea®, Hydration®, Milkshake®, and our newest innovation, the HOLY Syrup Bottle® you get amazing taste across 50+ flavors while maintaining a good conscience—for your body & the environment. Over 2M loyal customers: Started in a shared apartment by three best friends, we have scaled to Europe's fastest growing consumer brand—and our cult-like community, the HOLY Squad, loves it: 4.6 stars on reviews.io speak for themselves. From D2C to Global Omnichannel: In less than four years, we've profitably scaled HOLY to more than €250M D2C revenue in DACH, FR, UK and PL. Now scaling our retail business, we're on an exciting transition to becoming a true omnichannel rocketship. We are still just getting started: Backed by the world's best consumer investors, we aim to revolutionize the soft drink industry and build a generational love brand: tastier, healthier & more sustainable. Our team of 200+ people aims high (Coca-Cola, we're coming for you!). About the Position HOLY is growing fast: with new product launches, expanding retail partnerships, and an ever-increasing customer base driving demand across all channels. To keep pace with this momentum, we are looking for a Logistics Manager with a clear focus on Retail and a strong connection to D2C Logistics. You will make sure that retail orders are prepared completely and delivered on time, while also supporting reliable D2C fulfillment, inventory flow, and customer experience. This role is highly operational and hands-on. You are the kind of person who spots a problem, takes ownership, and fixes it before it becomes a bigger issue. Retail Logistics Ownership Take end-to-end responsibility for ensuring that retail orders are complete and ready for shipment on time. Own Retail OTIF performance and proactively steer against deviations with fulfillment partners and retail customers. Coordinate display assembly, capacity planning, timelines, and escalations. D2C Logistics Support Support reliable D2C order fulfillment, inventory flow, replenishment, and delivery performance. Monitor open operational issues and coordinate quick resolutions with fulfillment partners, Supply Chain, Customer Service, and E-Commerce. Support accurate system synchronization across warehouses and sales channels. 3PL Partnership & Operations Oversight Act as an operational contact for our fulfillment partners across Retail and D2C topics. Ensure SLA adherence and daily operational stability. Escalate and resolve deviations in speed, accuracy, availability, or cost efficiency swiftly. Performance Analysis & Reporting Track retail and D2C logistics KPIs and turn them into actionable insights. Use partner reports and internal dashboards to identify risks, recurring issues, and improvement opportunities. Maintain clear SOPs, documentation, and performance reporting for internal visibility. Cross-Functional Coordination Act as the communication bridge between Logistics, Inside Sales, Retail, E-Commerce, Customer Service, Supply Chain, and external partners. Keep stakeholders informed of critical operational updates, risks, and changes. Lead root-cause investigations and coordinate quick resolutions to protect customer experience. Process Improvement & Scalability Improve recurring logistics workflows across Retail and D2C. Identify efficiency and cost-reduction opportunities and track implementation progress. Help build scalable logistics playbooks for HOLY's omnichannel growth. About You Retail-Ops-Ownership : You take full end-to-end responsibility for retail order readiness and OTIF performance, proactively steering against deviations before they become escalations. 3PL & partner management : Proven experience managing fulfillment partners operationally - holding them to SLAs, resolving deviations in speed, accuracy or cost quickly and calmly. Cross-functional coordination : Comfortable acting as the bridge between Logistics, Retail, E-Commerce, Customer Service and Supply Chain, keeping stakeholders aligned even when things move fast. Analytical & KPI-driven : Skilled at turning partner reports and internal dashboards into actionable insights, spotting risks and recurring issues early. Language proficiency : Fluency in English and German is a must. Our Offering In today's job market, A-players have many options to choose from. As part of our offer, we prioritise providing a productive working environment and opportunities for growth. In addition to competitive compensation, including company shares, you can expect: A successful and growing company: Join a company that has been growing profitable and quickly for the last 36+ months and have just raised a series B, while many other e-commerce companies are struggling. Huge impact: Enjoy huge impact to shape HOLY's internationalisation in a top market. Awesome team: Join an awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic. Get to know us and see for yourself! Top product: Marketing is important, but a good product is essential. Our differentiated soft drinks have won over customers. Check out our reviews.io reviews or contact us for free samples. Startup culture: Join a startup culture that values flat hierarchies, fast pace, and personal development. With us, you can make a real impact. Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer, such as a central office in Berlin Prenzlauerberg, flexible working hours, and much more. Competitive comp. + equity: Join us at a pivotal stage of hypergrowth. We offer a strong salary and meaningful equity—giving you the chance to share in our current success and benefit from the massive upside as we scale. Find out more about HOLY and our team on our careers page. The Process As we are experiencing rapid growth and have ambitious plans, the optimal start date for the position is today. Nonetheless, we are prepared to patiently await the arrival of the ideal candidate, recognizing that quality ultimately yields the best results. Getting to know you: After reviewing your CV, Eric, our Talent Acquisition Manager, will have a 30-minute screening interview with you to discuss more about HOLY and the position and see if our expectations match. Hiring Manager Interview with Jan: Deep dive into your experience and approach with Jan, our Senior Logistics Manager. Case study: As soon as you have successfully completed the first 2 interviews, you will receive a case study. Advanced discussion: In this on-site meeting, the team will discuss your case study with you and answer questions in our office, the HOLY Temple. Here you will also meet Markus, our COO. Founder interview: As a strong cultural fit is important to us, you will have a final meeting with Fredi, one of our HOLY founders. This gives both you and us the opportunity for a final check. Job offer and decision: If everything goes well, you will receive an offer and we are ready to embark on this journey together with you! Typically his process should take around 2 weeks. Any questions or concerns? If you have any questions or feedback, please send an email to Find Jobs in Germany on Arbeitnow
