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Senior Product Manager - Storage Services
Full TimeOn-siteMid$167,000 - $179,000 / Year
gorsalesr

At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. We're looking for an experienced Product Manager to assist with the strategy and roadmap for key areas of Infinidat's storage portfolio. At this role, you will work closely with R&D, customers, and go-to-market teams to translate enterprise requirements into product capabilities. Responsibilities: Own the product roadmap and backlog for an assigned area of the InfiniBox/InfuzeOS portfolio. Gather and prioritize requirements from enterprise customers, Fortune 500 accounts, and field/sales teams, understand pain points and translate business needs into product and feature improvements. Write PRDs and detailed feature specifications for engineering, and confirm key requirements are met using hands-on validation. Partner with R&D on release planning, scoping, and prioritization trade-offs. Develop and maintain supporting documentation and best practices guides for the product area(s) owned, including deployment/configuration guidance, technical reference material, and internal enablement content for sales, support, and professional services. Support pre-sales, competitive positioning, and customer/analyst conversations. Track storage industry and market trends (AI/data workloads, cyber resilience, hybrid cloud, file and block) to inform strategy. Collaborate cross-functionally with marketing, sales engineering, professional services, and support organizations. Requirements: Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience). At least 8 years of proven hands-on experience managing or working directly with data center and IT infrastructure (compute, networking, SAN/NAS, replication, backup/recovery, or similar). 5+ years of relevant product management experience, ideally in enterprise storage or infrastructure. Strong ability to translate complex technical and business challenges, and bring deep customer and business insight to product decisions, with a solid grasp of the needs of enterprise customers and service providers. Demonstrated experience collaborating with enterprise clients and large-scale accounts to deliver product releases and support successful deployments. Demonstrated initiative and self-motivation, with a track record of taking full ownership of projects from start to finish while requiring minimal guidance. Outstanding written and verbal communication skills, effective in both technical and business conversations. Ways to Stand Out: MBA or advanced technical degree. Prior experience at a storage or infrastructure vendor (Dell/EMC, NetApp, Pure, Vast, DDN, etc.). Experience partnering with global, enterprise-scale customers on infrastructure or data platform deployments, leading POCs, and beta programs. History of succeeding in product management within international or cross-cultural organizations. Annual base salary range - $167,000 - $179,000 About infinidat Infinidat's enterprise storage portfolio provides global Fortune 500 enterprises and service providers with best-in-class solutions for primary storage, next-generation data protection, disaster recovery, business continuity, and cyber resilience. Infinidat's acclaimed InfuzeOS is the one of the most flexible and complete enterprise software-defined storage architectures in the industry. We recently announced powerful enhancements, an extensive expansion, and the dynamic evolution of our award-winning G4 enterprise cyber and AI storage solutions! Not only did Infinidat win over 40 awards in 2025, but was named a Gartner® Peer Insights™ Voice of the Customer Award for Primary Storage for the 7th time!

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Sales Development Lead - United States
Full TimeFully RemoteSenior
goptcoachingcrmsalesbusiness development+7

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working : If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for a Sales Development Lead to drive our growing SDR team to the next stage of maturity as an organization. You'll be stepping into an exciting phase: we already have a strong foundation SDRs in place, new starters joining, and more hires planned as we continue to grow. This role is pivotal in shaping how we generate pipeline, break into new markets, and drive top-of-funnel excellence at ElevenLabs. You'll bring creative and proactive outbound strategies, strategy to a high-velocity team, while working closely with Account Executives and sales leadership to fuel our ambitious growth targets. We are particularly interested in finding builders who can leverage the power of AI and automation to redefine the SDR role as it exists today. If you're a player-coach who thrives in fast-paced environments, loves building and developing talent, and gets energy from seeing your team win - we'd love to hear from you. In this role you will: Lead a team of SDRs with plans for continued headcount growth Foster go-to-market experimentation as we expand across customer segments and global markets Inspire a team culture of curiosity, accountability, and continuous improvement Use data and tooling to continuously optimize strategy and supersede impact metrics Establish and refine scalable processes for outbound prospecting, qualification, and AE handoff Build onboarding, enablement, and coaching frameworks that set your team up for long-term success Partner with Account Executives and sales leadership to align on pipeline targets and performance metrics Requirements 4+ years of experience in sales or business development, with at least 1–2 years in a management or team lead capacity Proven excellence and deal closing experience Relevant and recent experience in outbound prospecting, especially to technical and enterprise personas Deep AI fluency and builder experience Experience managing high-performing SDR or BDR teams in fast-growing tech environments Skilled in sales metrics, CRM/reporting tools, and modern outreach techniques Excellent coaching and communication skills — you're energized by developing others Comfortable with ambiguity and pace — you thrive in high-growth, rapidly changing environments Bonus: Experience in early-stage or Series A–C startup environments Exposure to voice tech, AI, developer tools, or creative platforms Worked with globally distributed teams This role is remote-first and can be executed from anywhere in the United States. The ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates based in San Francisco. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

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Early Career, Inside Sales Representative (2027)
FigmaUnited States (Fully Remote)17 days ago
InternshipFully RemoteMid$10,400 - $10,400 / Year
gofigmadentalmental healthcompliancecompliance+4

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you'll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You'll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You'll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time. This is a full time role that can be held from our New York City hub or San Francisco hub. Our team is targeting a late January to February 2027 start date. What you'll do at Figma: Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma's platform and pricing  Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan Manage inbound billing requests (such as processing renewals and changing payment term/method)  Close targeted outbound account renewals  Qualify and handle inbound sales requests  Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products  We'd love to hear from you if you have: Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma  Strong technical aptitude with ability to learn new products, processes, and policies as we go  Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing) Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve Exposure to or interest in product development and web-based collaborative tools While it's not required, it's an added plus if you also have: B2B SaaS experience  Customer-facing Sales/Support experience  Multilingual (Spanish or Portuguese) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Hourly Base Pay Range: $26.96 — $26.96 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

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Director of IT & Automation - Appen
Appen
AppenUSA (Fully Remote)18 days ago
Full TimeFully RemoteDirector$140,000 - $150,000 / Year
awsdevopssredatabrickscomputer visiontriage+8

About the Role Appen is looking for a Director of IT & Automation to lead our IT function and help shape how a modern, AI-native company operates. This is a senior leadership role combining technical depth, operational judgement and people leadership. You will work closely with the CPTO and senior leaders across the business to align technology, risk, service and investment priorities. You will build and lead a high-performing team across IT support, enterprise technology and automation, hiring technically strong, proactive people who use AI to improve how they work and creating a culture of ownership, continuous improvement and practical problem-solving. We want someone who sees AI as a genuine lever for changing how IT operates, not simply another tool to add to the stack. You should be comfortable moving between strategy and execution, getting into the technical detail when a problem requires it. What You'll Own IT Leadership & Operations Set the IT roadmap across enterprise technology, support, security and automation. Lead IT support, endpoint management and major incident response. Shape the IT operating model and team as Appen grows. Enterprise Technology Own the health, configuration and integration of Appen's core enterprise technology environment. Provide technical leadership across Microsoft 365, including administration, identity, access and security. Oversee our broader enterprise technology environment, including Salesforce, Workday, Atlassian, AWS, Databricks and Anthropic, ensuring platforms are well integrated, governed and fit for purpose. Security & Governance Own IT's role in SOC 2 and ISO 27001, including controls, audit readiness, evidence and remediation. Maintain appropriate security, access and endpoint controls across the IT environment. Identify technology and operational risks before they become incidents. Establish practical governance for AI use across IT, balancing adoption with security, privacy and compliance. AI & Automation Make AI and automation core tools for improving IT operations and employee experience. Identify opportunities to eliminate manual work and apply AI, automation, agents and self-service to areas such as help desk triage, onboarding, provisioning, IT administration and vendor management. Use tools such as Claude, Cowork, agents and AI-enabled workflows to build and improve solutions. Partner with Engineering and Product on larger automation initiatives. Vendors & Commercial Management Manage Appen's technology vendor portfolio, including selection, negotiation, performance and renewals. Drive licence rationalisation, vendor consolidation and technology cost optimisation. Maintain clear visibility of technology spend and partner with Finance on investment decisions. Team Leadership Build and develop a high-performing IT team across support, enterprise technology and automation. Create a culture where people solve problems rather than simply manage them. What We're Looking For 8+ years in IT, including significant leadership experience. Proven experience leading IT, including IT support and service delivery, in a fast-paced technology, software or services environment. Hands-on knowledge of Microsoft 365 and enterprise IT administration. Technical credibility across enterprise SaaS, cloud infrastructure, endpoints, identity and integrations. Able to diagnose problems, challenge technical decisions and understand how systems actually work. Experience with SOC 2, ISO 27001 and IT security governance. Commercial acumen across vendor management, negotiation and technology spend. A demonstrated track record of turning AI and automation into working solutions for real IT problems, with examples of processes you have automated, redesigned or eliminated. Executive presence and the ability to build credibility with senior leaders, technical teams and vendors. Proactive, resourceful and comfortable operating with ambiguity. Particularly valuable: Deep AWS experience, cloud cost management, experience administering Salesforce, Workday or Atlassian, familiarity with Databricks or Anthropic, and DevOps/SRE exposure. About Appen Appen has been a leader in AI training data for over 30 years. We specialise in human generated data to train, fine tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Our AI assisted data annotation platform and global crowd of more than 1 million contributors in over 200 countries support model pre-training, supervised fine tuning, evaluation and benchmarking, safety and red teaming, and multilingual global expansion. $140,000 to $150,000 base salary plus 20% target bonus The total compensation for this full-time role will include base salary and performance-based incentive. Actual compensation is determined based on role, level, experience and technical expertise. Appen offers a benefits package, including medical, dental, and vision coverage, retirement plan options and paid time off. Compensation Additional Information

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Enterprise Sales Director
FivetranUSA (Fully Remote)18 days ago
Full TimeFully RemoteDirector$142,486 - $178,107 / Year
sqldbtdbtrestmental healthdbt+5

From Fivetran 's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We're looking to hire a Sales Director to join the Revenue Team in Boston, MA. This person will be responsible for building out our enterprise customer base. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. What You'll Do Own the full sales cycle from lead to ongoing utilization for enterprise prospects Organize POC implementations of dbt Cloud Enterprise Win 20 new dbt Cloud Enterprise customers per year (after ramp) Lead and contribute to team projects that develop our sales process Work with product to build and maintain the dbt Cloud enterprise roadmap Become an expert in SQL, dbt, and enterprise data operations Be an active member of the dbt open source community Skills We're Looking For 6+ years closing experience in technology sales, with 2+ years of experience in enterprise sales. Ability to understand complex technical concepts and develop them into a consultative sale Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO) The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams Ability to operate in an ambiguous and fast-paced work environment A passion for being an inclusive teammate and involved member of the community Experience with SQL or willingness to learn Bonus Skills​ Prior experience in analytics, ETL, BI, and/or open-sourced software Knowledge of or prior experience with dbt The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $142,486—$178,107.75 USD OTE (On Target Earning) $284,972—$356,215.50 USD Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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Global Alliance Lead, Capgemini
FivetranUSA (Fully Remote)18 days ago
Full TimeFully RemoteDirector$172,200 - $215,250 / Year
godbtdbtrestmental healthdbt+7

From Fivetran 's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the role The Global Alliance Lead is one of the most strategically important roles in our Ecosystem. You will own our relationship with one of the world's leading technology and transformation partners end-to-end — from C-suite engagement through to practitioner enablement and joint pipeline creation. You will be the architect of how the GSI and NewCo go to market together, ensuring our platform becomes the trusted data foundation inside the GSI's agentic AI delivery practice globally. This is a senior individual contributor role reporting to the Global Head of GSI Relationships. You will orchestrate across sales, partner solution architecture, marketing, and partner operations — bringing the full weight of the organisation to bear on one of our highest-leverage commercial relationships. What You'll Do Relationship strategy and executive engagement Own the global GSI relationship at partner and C-suite level, building trusted relationships with Client, practice and delivery team leads. Define and execute a multi-year joint strategy that positions dbt + Fivetran as the default open data infrastructure layer within the GSI's enterprise AI and agentic workflow delivery Represent NewCo at GSI's internal forums, client briefings, and industry events — articulating a compelling narrative around open data infrastructure and its relevance to the GSI's strategy. Platform integration and practitioner adoption Drive adoption of the dbt + Fivetran platform within GSI delivery teams — ensuring practitioners, solution architects and practice leads are certified, confident, and actively recommending the platform in client engagements Work with GSI's practice leadership to embed NewCo's platform into their business groups, standard delivery architectures, RFP responses and client proposals — with particular focus on GSI's Data & AI practices Enablement and go-to-market Design and execute a frictionless enablement programme for GSI practitioners globally — certifications, reference architectures, use case playbooks, and joint delivery assets Partner with GSI's marketing and alliances teams to develop joint go-to-market campaigns anchored to open data infrastructure, trusted AI delivery, and closing the gap between AI POC and production Support GSI in building and positioning client-facing agentic AI value accelerators — with NewCo platform as the foundational data layer — the "NewCo inside" model Pipeline and opportunity development Source and develop new pipeline opportunities through the GSI relationship — identifying client situations where open data infrastructure creates measurable value. Drive co-sell motions alongside GSI account teams, ensuring NewCo is present and influential at the point of client opportunity Maintain a rigorous view of GSI-engaged pipeline — tracking opportunity sourcing, progression, and closed business attributed to the alliance Telemetry and performance Define and track the signals that indicate a healthy, high-performing GSI relationship: certifications, sourced opportunities, platform deployments, practitioner engagement, and joint wins Report regularly to the Global Head of GSI Relationships on alliance health, pipeline contribution, and strategic progress Identify risks and gaps in the relationship early and mobilise internal resources to address them What you will bring 15+ years of experience in strategic alliances, enterprise sales, or partner management within the data, cloud, or enterprise software industry Demonstrated experience managing complex, global relationships with major consulting firms or global system integrators at a senior level Deep understanding of the modern data stack and the business value of open data infrastructure — dbt, Fivetran, or equivalent experience strongly preferred Ability to engage credibly at C-suite and partner level within a global consulting organisation — understanding how GSIs make decisions, build practices, and go to market Strong commercial instincts — able to identify, thoroughly qualify and develop joint pipeline opportunities, not just manage existing relationships Track record of operating as a cross-functional orchestrator — influencing without direct authority across sales, engineering, marketing, and operations Exceptional communication and storytelling skills — able to translate technical platform capabilities into compelling business narratives for consulting and enterprise audiences Familiarity with AI, agentic workflows, and the data governance landscape is a strong advantage + strong knowledge of GSI's operating model and contacts within. Willingness to travel globally to engage GSI leadership and teams across regions What Success Looks Like in Year One A clearly defined joint strategy with GSI signed off at partner Executive level and on track to primary Global Strategic Practice. Material increase in GSI practitioner certifications and active platform deployments across Data & AI and Insights & Data practices GSI-sourced pipeline contributing measurably to NewCo's revenue At least two joint go-to-market campaigns live in the market delivering pipeline — anchored to GSI's agentic AI and trusted data agenda First client-facing agentic value accelerators built on NewCo platform delivered with GSI — positioning NewCo as the trusted data infrastructure inside GSI's AI delivery A telemetry framework in place tracking alliance health and pipeline influence Why This Role This is a rare opportunity to own a marquee relationship at a defining moment for both companies. GSI's are publicly committing to capturing the full value of the agentic AI revolution for customers — and the merged dbt + Fivetran platform is the trusted data infrastructure that makes AI production-ready. The person who builds this alliance well will sit at the intersection of the two most important forces in enterprise technology right now: the scale of a global systems integrator and the open infrastructure that makes AI trustworthy enough to deploy at scale. This position qualifies for Fivetran's incentive plan, and it's common for employees in this role to achieve the total on-target earnings. #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $172,200—$215,250 USD OTE (On Target Earning) $215,250—$269,063 USD Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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Strategic Customer Success Manager
AlertMediaIreland (Fully Remote)18 days ago
Full TimeFully RemoteDirector
gorisk managementinsurancesalesforcesalescustomer success+3

Do work that matters. At AlertMedia , we're the leading Risk Intelligence and Response company helping organizations protect their people and businesses. Our mission is simple but critical: to save lives and minimize loss by identifying emerging threats worldwide and enabling timely communication when emergencies impact personal safety or business continuity. Our core values drive us in our important mission of keeping people safe & informed: We're humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless, Hard work pays off Our Strategic Customer Success Manager takes ownership of AlertMedia's most complex and high-value customer relationships. They focus on a smaller number of strategic accounts, but with significantly higher ARR, providing the highest level of partnership. Working closely with our Executive and Senior Leadership Team, Implementation Team, Customer Support, Marketing, Product, and Sales Teams, they are responsible for executing strategic guidance, driving adoption, conducting effective Business Reviews, supporting customer health, retention, and growth. The Strategic CSM approaches each relationship with a "partnership" mentality and employs a consultative and tailored approach to ensure each customer successfully meets their goals. Who you are: You are an accomplished Strategic Customer Success Manager with proven success supporting the largest global customers, managing complex books of business upwards of $6M+ in annual revenue. You think strategically about driving adoption, retention, and expansion across high-value accounts. You are a thought leader and enjoy partnering with colleagues to develop innovative, scalable strategies. You take a proactive, thoughtful 1:1 approach to Customer Success and value a true "we're all in this together" mentality. What you get to do every day: Own and execute short term and long-term success strategies for Strategic accounts, including stakeholder mapping, success planning, and long-term value realization Act as the voice of the customer internally, influencing roadmap discussions, go-to-market strategy, and readiness initiatives Lead internal, cross-functional account discussions and execution, coordinating Implementation, Support, Product, Sales, and Executive Sponsors while maintaining accountability for customer outcomes. Build strong relationships with our customers in the Strategic Segment Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention Manage a series of personal touchpoints and to drive ongoing customer experiences Conduct effective business reviews to highlight the customer's realized value and communicate recommendations and new features Regularly communicate with Senior and Executive Leadership internally and leverage them as partners to maintain the partnership growing and moving forward Consult with customers to determine the best data automation option for their needs and be able to support configurations for matrixed organizations Respond to all customer inquiries in a thoughtful and timely manner Effectively track all customer communication in Gainsight What you bring to the role: 5+ years' experience as a Customer Success Manager 3+ years' experience supporting Enterprise customers in a CSM role of $1M + ARR Proven ability to operate as a trusted advisor to senior leaders, navigating ambiguity and influencing outcomes without direct authority Desire to work with demanding, multi-national customers Established CSM who is self-motivated and customer-focused Gainsight & Salesforce required Outstanding verbal and written communication skills Strong listening skills with the ability to work with a variety of customer profiles Strong executive presence with proven ability to influence decision-making at all levels. Proven ability to work with all members of our team (sales, software development, and product management) Location: Remote in the Republic of Ireland. Must be located in the Republic of Ireland. S ponsorship: AlertMedia does not sponsor. Must have the legal right to work in Ireland without sponsorship now and in the future. Why you'll love working at AlertMedia: Competitive base salary Company-sponsored health and life insurance Ireland statutory auto-enrolment pension (My Future Fund) with employer contributions Eligibility for a discretionary annual performance bonus 20 days of paid vacation, plus all Irish public holidays Remote-first work environment Statutory leave and company sick leave benefits Recognition, rewards, and team celebrations that recognize great work Opportunities to give back through company-supported community service initiatives Named a Best Places to Work for 10 consecutive years, along with numerous other workplace awards Ongoing learning and career development through our dedicated Learning & Development team—we're committed to investing in your growth About AlertMedia: We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition. We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com . Come join us in our mission to save lives and minimize loss through effective communication. By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

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Solutions Consultant, Digital Assets
CertiK
CertiKEurope (Fully Remote)18 days ago
Full TimeFully RemoteDirector
penetration testingremediationcompliancedue diligencecompliancesales+2

About the Company Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation. About the role CertiK works with banks, regulators and regulated financial institutions that adopt digital assets. We build regulatory technology for these markets, and we are hiring a solutions consultant to be CertiK's presence with clients across Europe. You will meet with banks, CASPs and regulators, present our products and services, learn their problems, and lead consulting-style engagements to solve them. This is a forward-deployed role. You work from the client's side of the table, embedded with compliance and risk teams at banks, VASPs and regulators in the Europe and neighbouring markets when an engagement calls for it, owning the relationship on the ground. What you learn there sets the direction for Product and the commercial approach. What you'll do Spend extended periods on site with compliance, risk and innovation teams at banks, CASPs, custodians and regulators in the Europe and nearby markets Run discovery with clients and prospects: understand their workflows, tools, pain points and regulatory obligations, including the reason behind each request, and document them in the client's own words Bring findings back to Product and Business Development in a form that shapes the roadmap and the sales approach Partner with Business Development in client meetings and regulator conversations: BD owns the commercial relationship, you own the solution and the follow-up on the ground Present CertiK's products and services clearly to senior client teams, and turn pain points into scoped proposals with clear deliverables and timelines Deliver advisory engagements, including licensing readiness reviews, gap analyses, technical due diligence, digital asset strategy assessments, workshops and reports Represent CertiK at industry events and regulator meetings in the region Coordinate with CertiK teams in the US, Europe and Asia across time zones Requirements 3+ years in a client-facing role such as consulting, solutions or business development, or in a compliance, risk or regulatory role at a financial institution or CASP Experience working with or inside banks, CASPs or other regulated financial institutions, whether in-house or through consulting or advisory engagements; you understand how a compliance or risk function runs day to day Available to be based at client sites for weeks at a time, with regular travel across the Europe and occasional travel beyond it Knowledge of bank regulatory compliance and technology Professional writing and presentation skills: produces client-ready reports and presents them to senior compliance, risk and executive audiences Operates independently: runs a client relationship and an engagement end to end with light supervision Location: Europe. Frequent on-site time with clients across Europe. Bonus points Knowledge of MiCA, FCA, BaFin, AMF or other European licensing regimes Experience with VASP licensing, regulatory examinations or compliance remediation Experience with compliance, risk or surveillance software Big 4 or financial services consulting background A second European language Existing relationships with compliance, risk or innovation leaders across Europe banks, CASPs or regulators Compensation Additional Information This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.

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Head of Growth & Product
saas.groupEurope (Fully Remote)18 days ago
Full TimeFully RemoteDirector
crmsalesoutboundlogisticsfreightresearch+1

This role is part of our Advanced Shipping Manager (ASM) team, one of our brands at saas.group . Advanced Shipping Manager gives e-commerce merchants real-time, rules-based shipping rates and accurate delivery estimates at checkout — across parcel and LTL freight, with FedEx, UPS, USPS and other carriers, on Shopify, BigCommerce, WooCommerce, Magento, Wix, Turbify, Miva Merchant, and Shift4Shop. For 21 years and thousands of merchants, it has been the app that stores with genuinely complex shipping — multiple warehouses, freight, dimensional rules, multi-storefront operations — rely on to quote correctly. Profile Overview This is a growth role first. Advanced Shipping Manager is a profitable, established, deeply embedded product with a loyal base and a founder who built it into the category over many years. We're looking for someone to step into the founder's product shoes and bring ASM into a new chapter of growth. You'll own the commercial side of the brand end-to-end - pricing and packaging, expansion into the existing base, competitive win-back, and the conversations that turn high-volume merchants into customers - and you'll own the product roadmap that supports it, directing a senior developer who already runs the engineering side well, and a support team member who works directly with existing users. You'll work alongside ASM's founder and the managing director, with a structured handover as the founder transitions out of his role at the end of the year. If you want a business where the growth ceiling is set by what you build rather than by what you inherit, this is an exciting version of that. Your immediate impact in the first 3-6 months will be: Immerse in support tickets, demos and customer calls to learn the product and the merchants fast Structured knowledge transfer from the founder before his exit - carriers, freight, transit logic, customer history, and the commercial judgment behind a decade of pricing calls Take over day-to-day product direction of our senior developer and support lead Build the first real outbound motion the brand has had: follow-up on inbound demo interest, competitive switch conversations, and targeted outreach to high-volume merchants Own pricing and packaging proposals, and turn our custom-development work into a properly packaged, properly priced service line Own top-merchant relationships and build a larger-account sales motion Your responsibilities Use AI as a force multiplier across support, product specs, documentation, competitive research and data analysis — this is core to how the role works, not a buzzword Own growth. Expansion within the existing base, pricing and packaging, win-back, competitive switching, and net-new acquisition alongside our shared sales & marketing resource. You'll be measured on revenue, not activity Own the product: roadmap, prioritization and direction for our senior full-stack developer — including the "why," not just the "what" Be in the product's front line: run demos and merchant conversations, back up our support lead on escalations, and turn those conversations into roadmap insight, reviews and pipeline Scope and price custom work. Merchants pay well for tailored shipping logic; you'll qualify it, quote it, and make sure it gets built and billed Improve the operating layer: documentation, help-centre content, CRM discipline and lightweight process for a business that has run brilliantly on founder intuition and very little scaffolding What You bring to the table A track record of personally generating revenue in small B2B SaaS. Come ready to tell us about a specific motion or account you grew, what you did yourself, and what the numbers were — this matters more to us than any other line here Experience in growth, product, or founder/operator roles in B2B SaaS or e-commerce, ideally in early-stage or small-team environments Customer-facing by instinct and by preference. You're comfortable picking up the phone to a merchant doing 10,000 orders a month, and you're good at it Technically fluent: you can scope features with a developer, read API docs, and reason about integration trade-offs and shipping-rate calculation logic — you don't need to write code yourself Commercially literate: comfortable owning pricing experiments, conversion metrics and revenue outcomes, and making the call on what something should cost Self-directed and structure-building: you've operated where the process didn't exist until you wrote it, and where there was no funnel to optimize until you built one E-commerce platform experience — Shopify, BigCommerce, WooCommerce, Magento or similar. Deep knowledge of any one of them transfers Nice to have: shipping, logistics or carrier-integration experience; experience directing remote or contractor teams AI Literacy & Application: You actively use AI tools to enhance personal productivity and work quality, staying curious about emerging capabilities and identifying opportunities to apply AI pragmatically in day-to-day work What's in it for You Ultimate flexibility: We're 100% remote. You can work from wherever you like, with flexible hours, while keeping in mind this role needs meaningful overlap with US business hours to support both our merchants and our team. Freedom and autonomy: We're a high-trust team, and you'll be given lots of flexibility to solve problems in your own way, with plenty of help from the team when you need it. Minimum bureaucracy: We don't like to get bogged down with meetings and red tape. We like to be efficient and keep momentum steady & sustainable. Small & friendly team: We help each other out, have fun, and joke around. Our network: We are a community of entrepreneurial SaaS professionals that regularly exchange ideas, knowledge, learning and expertise with each other internally. Flexible time off: We want you to recharge your batteries when needed. Advanced Shipping Manager is part of saas.group and we have a shared goal of succeeding together. — saas.group is committed to creating a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're passionate about working with a team that values innovation, excellence, and fairness, we encourage you to apply. We believe in fair and transparent pay. Salary ranges at saas.group are location-adjusted, targeting local market medians for a remote-first environment, and will be shared with our potential future employees in writing before your first interview - so you have everything you need to evaluate the opportunity.

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Regional Sales Operations Manager - EMEA
DropboxIreland, UK (Fully Remote)18 days ago
Full TimeFully RemoteDirector
gosqltableauforecastinginvestment bankingprivate equity+8

Role Description We are looking for a data-driven, systems-thinking Sales Operations Manager to own the operating infrastructure that powers our go-to-market engine. In this highly visible Individual Contributor role, you will serve as the backbone of a regional Sales organization and translate go-to-market strategy into an executable operating model. You will act as the primary regional business partner for sales executives, supporting all routes to market within the region. You will own or coordinate supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans. You'll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations. Your top priority each day will be to ensure excellence in execution and reporting on our regional goals. Responsibilities Own the operating cadence, including territory management, account segmentation, forecasting governance, pipeline inspection, business reviews, and performance visibility, delivering executive-ready insights that drive forecast accuracy, balanced sales coverage, and operational excellence.Partner with regional Sales leaders across all routes to market to improve forecast accuracy, pipeline health, sales coverage, deal quality, and operational execution. Work in close partnership with the Chief Business Officer's organization and the GTM Strategy & Programs team to connect regional Sales Operations to company-wide priorities, provide timely inputs for executive reporting, and ensure consistency across regional and corporate operating cadences. Lead end-to-end coverage design, including segmentation, book cutting, territory planning, account assignment, capacity planning, and quota allocation in partnership with Sales Leadership, Compensation, Finance, Systems, and Analytics. Own CRM QA and hygiene for the supported region, including SFDC hierarchy management, pipeline quality, process compliance, forecast integrity, deal quality investigations, and exception resolution. Partner with leadership on pipeline inspection, forecasting, and opportunity assessment, and build executive-ready reporting, dashboards, MBR/QBR readouts, and business insights that help leaders identify risks and make better decisions. Partner with Sales Strategy, Systems, Analytics, Compensation, Finance, and Enablement to automate recurring workflows and continuously improve how the team operates. Support organization design, interim coverage plans, role changes, new-hire onboarding, SPIF development and administration, and Channel deal registration as part of the regional operating model. Requirements Proven experience scaling Sales Operations across Europe, supporting a complex, multi-country sales organization with diverse markets, languages, and evolving go-to-market motions. Professional working proficiency in English is required as this role regularly collaborates with global teams 8+ years of experience in sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree. 4+ years of experience working with executive stakeholders. Experience leading territory planning, account segmentation, forecasting, pipeline inspection, and annual sales planning processes. Deep understanding of quota planning, sales capacity modeling, and quota governance, with the ability to align quotas to business strategy and commercial objectives. Experience using AI, automation, and analytics tools to improve forecasting, pipeline inspection, reporting, and workflow efficiency, with the ability to validate outputs and apply sound business judgment before making recommendations. Bachelor's degree or equivalent practical experience. The role can be based in either the UK or Ireland. Preferred Qualifications Experience supporting executive operating cadences (e.g., Weekly Business Reviews, Forecast Calls, Quarterly Business Reviews) for senior sales leadership. Experience designing or optimizing territory, account segmentation, or book-of-business models for high-growth SaaS organizations. Experience developing quota methodologies, allocating quotas, and partnering with Sales Leadership and Finance to align quotas with territory design, capacity planning, and business objectives. Experience supporting multiple sales motions (Direct, Channel, Self-Serve, Enterprise) across global or multi-region organizations. Strong proficiency with Salesforce, Tableau, SQL, or similar business intelligence and CRM platforms. Experience operating in a high-growth or transformational environment where Sales Operations played a strategic role in scaling the business. Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: Understand yourself and others. Judgment: Evaluate information and make decisions in complex situations. Adaptability: Learn, adjust, and stay effective through change. Connection: Communicate, collaborate, and build trust. To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser. Compensation United Kingdom Pay Range £91,400—£123,600 GBP Ireland Pay Range €93.500—€126.500 EUR

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Junior Customer Success Manager (API)
VonageJapan (Fully Remote)18 days ago
Full TimeFully RemoteJunior
insurancesalesaccount managementcustomer success

Join Vonage and help us innovate cloud communications for businesses worldwide! About Vonage API Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities into their applications. Our mission is to power meaningful conversations and connections through innovative cloud communications solutions. Why this role matters: As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions and how they deliver value to businesses. Your key responsibilities: Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and strategic partner. Customer Advocacy & Success Planning: Understand customer goals, develop success plans, and align API solutions to drive business value. Product Adoption & Optimization: Monitor usage patterns, identify opportunities for expansion, and provide best practices to maximize API adoption. Proactive Engagement & Issue Resolution: Act as the voice of the customer within Vonage, collaborating with support, product, and engineering teams to address challenges and improve the customer experience. Renewals & Expansion: Identify upsell and cross-sell opportunities to drive revenue growth and customer retention. Training & Enablement: Provide ongoing education and resources to ensure customers are leveraging the full potential of Vonage API solutions. Feedback & Insights: Collect and relay customer feedback to internal teams to influence product improvements and roadmap priorities. What you'll bring Fluent English and Japanese is a must Experience: any experience in Customer Success, Account Management, or a similar customer-facing role within a SaaS, CPaaS, or technology-driven company is an advantage Technical Acumen: Familiarity with APIs, cloud communications, and software integration processes. Customer-Centric Mindset: A strong passion for customer success and the ability to foster meaningful relationships. Communication & Problem-Solving: Excellent verbal and written communication skills with a strategic problem-solving approach. Collaboration: Ability to work cross-functionally with product, sales, and support teams to drive customer success. Data-Driven Approach: Comfortable analyzing customer usage data to identify trends and opportunities. Adaptability & Proactiveness: Ability to thrive in a fast-paced environment and proactively address customer needs. Why Join Vonage API? Be part of a cutting-edge technology company driving digital transformation. Work with a talented and passionate team dedicated to customer success. Opportunity to make a significant impact on customer experiences and business growth. Competitive salary, benefits, and career growth opportunities. How you'll benefit: Medical Insurance Group Life Insurance Unlimited Discretionary Time Off Three Paid Volunteer Days a Year Join us in shaping the future of cloud communications! Apply today to become a Customer Success Manager at Vonage API.#LI #LI-MW1 There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice . Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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Forward Deployed Engineer
NashAustralia (Fully Remote)18 days ago
Full TimeFully RemoteMid
dentalarchitectureinsurancesaleslogistics

Forward Deployed Engineer Sydney or Melbourne (Hybrid) About Nash Nash is building the digital logistics infrastructure that powers delivery for some of the world's largest retailers, tech platforms, and delivery services. Our platform connects merchants, carriers, and customers through unified AI-driven logistics, helping enterprises like Walmart, Woolworths, 7-Eleven, and Coles orchestrate millions of deliveries every month. We're now expanding our engineering presence in Australia and looking for a Forward Deployed Engineer who can ship code, solve real customer problems, and help shape how Nash scales across APAC. The Role This is hands-on engineering at the edge — not pre-sales, not implementation. You'll build, deploy, and operate production software directly with customers while working closely with our global product and AI teams. You'll be part of the foundational team defining how our Australia engineering office operates. Expect to move fast, own outcomes, and see your work drive real-world impact within weeks, not quarters. What You'll Do • Build and deploy production systems used by top enterprise retailers • Work directly with customers' engineering, ops, and leadership teams • Take new products from concept to live deployments • Design and extend core infrastructure underpinning global delivery orchestration • Partner with product and AI teams to influence direction across APAC • Debug real-world logistics workflows across fleets, APIs, and integrations Who You Are • 4 plus years building and shipping production software • Strong experience with APIs, backend systems, or platform integrations • Comfortable jumping between code, customer problems, and architecture decisions • Bias toward speed, iteration, and ownership • Clear communicator who can work directly with operators, CTOs, and execs • Motivated by building software that touches the physical world at scale Why This Role If you've wanted to join a high-velocity YC-backed startup redefining how logistics works worldwide — while getting to build and see your code operate inside real enterprise workflows — this is the one. Your work will touch millions of deliveries each month and help define Nash's engineering footprint across APAC. More about Nash Nash is the platform that powers modern logistics. Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line. Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion. We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco. What You'll Love About Us ✅ Early-stage, well-funded startup – directly impact the company and grow your career! ✅ Quarterly broader team on-sites to bond with teammates ✅ Competitive compensation and opportunity for equity ✅ Flexible paid time off ✅ Health, dental, and vision insurance for US employees

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