Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The AirCover Insurance Platform team builds the systems behind AirCover, which includes Host liability insurance, Experiences liability insurance and Host damage protection. We are expanding insurance products across global markets and building the experimentation capabilities that help us understand and increase the share of Hosts and guests who are covered. You will join a fast-growing team with greenfield opportunities and a multi-year platform roadmap. The Difference You Will Make: Contribute to backend services and APIs for policy, coverage, enrollment and regional rules that scale to new markets. Translate product and regulatory requirements into clean, well-tested code and configurable platform behavior. Implement experimentation hooks, logging and metrics so Product and Data Science can test offers and measure attach rate with confidence. Partner with Product, Design, Data Science, Legal and other engineering teams to deliver high-impact work. Use data to find gaps in conversion and reliability, and drive fixes and improvements. Participate in code reviews, technical design discussions and operational improvements across the team. A Typical Day: Design, build and operate distributed backend services in a service-oriented architecture, with reliable monitoring, logging and alerting. Write and review code and technical designs, and apply sound engineering judgment within your scope. Build data pipelines and events that support analytics and experiments. Collaborate with infrastructure, security and privacy teams to meet high standards for data protection across regions. Take part in on-call rotations and help improve system reliability. Your Expertise: 3+ years of professional software engineering experience, with a focus on backend services. Proficiency in at least one backend language such as Java, Kotlin, Python or Go. Experience building and operating services and APIs, with working knowledge of relational databases and SQL. Bachelor's and/or Master's degree, preferably in Computer Science, or equivalent experience. Preferred Qualifications Experience with distributed systems and service-oriented architecture in a production environment. Familiarity with A/B testing or experimentation systems, and comfort using data to inform product decisions. Experience in insurance, payments, fintech or other regulated domains. Experience with multi-region or configurable, rules-driven platforms. Ability to work through ambiguity and collaborate deeply with cross-functional teams. Strong communication skills, able to explain technical topics to technical and non-technical audiences. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $162,000 — $186,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our mission is to make every Airbnb engineer's day better by building world-class developer infrastructure that removes friction and provides the tools to unlock their best work. The Dev AI team specifically builds the foundational AI tooling and infrastructure that powers developer productivity across the entire software development lifecycle, also providing the building blocks for teams across the company to quickly and simply create their own domain-specific AI tools. We currently serve as both a platform team and an internal AI consultancy for partner teams building their own internally-facing AI-powered solutions. In this role, you will help to shape and execute the technical direction of the team's infrastructure and products. You'll work across a range of exciting problem spaces, from agentic coding tools and asynchronous AI workflow platforms, to SDKs for rapid internal AI app development and AI-assisted code migration. At Airbnb, you won't just build AI tools; your work will shape how individuals across the company work every day. The tools you create will directly accelerate the pace of innovation across our entire product surface. We're a collaborative, low-ego, and highly-visible team that values experimentation, learning, and shipping. We celebrate what works and learn quickly from what doesn't. Given the rapid evolution of AI, we strive to operate with startup-like agility, iterating swiftly to evaluate and incorporate the most recent AI technologies into our developer tooling. If you enjoy building, collaborating across teams, thrive when given high autonomy, and are motivated to make the lives of other developers easier and more enjoyable, we'd love to hear from you. A Typical Day: Help shape and drive our AI for Developers strategy, from ideation through shipping, while bringing strong sense of ownership and coding across various stacks Make pragmatic architectural and technical decisions, balancing ambition with real-world constraints and long-term operability Stay current on the rapidly evolving AI tooling landscape, and help the team balance innovation with incremental, measurable developer impact Serve as a champion, expert, coach, and consultant to empower teams and leaders across the company to adopt and leverage new AI capabilities in their day to day workflows Champion engineering excellence through high-quality code, thoughtful design, and reliable systems Participate in on-call rotations and drive operational excellence for the team's platform components Your Expertise: 2+ years industry experience (or equivalent depth of expertise) Prior experience building developer infrastructure, tooling, or platforms, ideally at scale and with tools, frameworks, or systems commonly used in the industry Hands-on experience applying AI technologies to real-world software development challenges A track record of quickly ramping up in new domains, technologies, or languages — and a genuine excitement for continuous learning Demonstrated success partnering cross-functionally, with excellent written and verbal communication skills Proficiency in one or more of Go, Python, Typescript, or Kotlin Bachelor's and/or Master's degree or equivalent experience Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $162,000 — $190,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join The AirCover Data Foundation team is responsible for providing trustworthy, consistent data and metrics to facilitate business insights, informed decision-making, and seamless operations across Airbnb's AirCover programs, such as Guest Travel Insurance, AirCover for Hosts, and AirCover for Guests. The team manages the end-to-end data lifecycle for guest and host protection programs, encompassing data ingestion and reconciliation with external insurance partners, as well as the construction of curated, offline analytics-ready data assets. This foundational data supports critical business functions, including claims and operations reporting, product experimentation, financial reconciliation, and the executive dashboards utilized by stakeholders across Product, Engineering, Operations, Finance, and Data Science. As AirCover continues its expansion into new markets and the introduction of new protection offerings, the data team plays a fundamental role in enabling trusted, data-driven decisions at every organizational level. The difference you will make As a Senior Data Engineer on AirCover Data Foundation, you will build and evolve the trusted data systems that power AirCover products and operations. You will partner closely with software engineers, product managers, analysts, data scientists, and business stakeholders to understand business needs, secure the right data sources, design high-quality data models, and deliver robust data models and metrics. Your work will help Airbnb scale AirCover into new markets and new protection offerings with reliable data foundations for experimentation, operational excellence, reconciliation, and leadership reporting. This role is ideal for someone who combines strong software engineering fundamentals with data engineering judgment. You should be excited by building broadly useful data assets & metrics, improving trust in data quality, and translating complex business workflows and partner data into clean, consumable models. What you'll do Design, build, and maintain robust, scalable data pipelines that ingest, reconcile, transform, and publish data for AirCover products and operations. Develop high-quality, analytics-ready data models and metrics that support executive reporting, claims and operations workflows, experimentation, financial reconciliation, and self-serve analysis. Partner with software engineers and external-data stakeholders to translate source-system behavior and partner data feeds into trustworthy offline datasets. Ensure data quality, consistency, accuracy, and documentation across critical AirCover data assets. Improve the reliability, maintainability, and observability of pipelines through strong testing, monitoring, and engineering standards. Collaborate cross-functionally with Product, Engineering, Operations, Finance, Analytics, and Data Science to define data requirements and deliver solutions that drive business outcomes. Contribute to the broader Data Engineering community at Airbnb by influencing tooling, standards, and best practices. Help raise the bar for foundational data systems that can scale with new AirCover markets, products, and regulatory or partner requirements. What we're looking for 6+ years of relevant industry experience in data engineering, software engineering, or closely related fields. Strong experience designing and maintaining production-quality ETL or ELT pipelines. Strong data modeling skills, including experience structuring data for business-relevant analytics and operational use cases. Hands-on experience with large-scale distributed data processing technologies such as Spark and distributed storage systems. Strong SQL skills and proficiency in at least one programming language commonly used in data engineering, such as Python, Scala, or Java. Experience with workflow orchestration or ETL scheduling frameworks such as Airflow. Experience working with structured and third-party data sources, including reconciliation and transformation into trustworthy warehouse models. Excellent written and verbal communication skills, with the ability to work effectively across technical and non-technical stakeholders. Sound judgment around data quality, documentation, ownership, and long-term maintainability. Nice to have Experience supporting insurance, risk, trust, compliance, or financial data domains. Experience working with external partner data feeds, reconciliations, or operational reporting systems. Familiarity with experimentation data, executive metrics, or business performance dashboards. Experience improving data quality frameworks, observability, or automated testing for critical data assets. Experience building foundational datasets used across multiple teams and use cases. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity: Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $196,000 — $227,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Product Manager, LATAM (São Paulo, Brazil)
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences. The Difference You Will Make: The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world. As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality. A Typical Day: Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources. Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses. Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams. Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams. Advocate for and execute new products that deliver impact for our business and users. Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams. Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn Define goals and success with clearly measurable objectives and key results for your area. Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones. Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets. Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners. Develop and deliver engaging product demos to press, showcasing key features and functionalities. Your Expertise: 10-15 years of product management experience. Demonstrated track record of product leadership. Comfortable with doing individual contributor product management work. Success in building and scaling global consumer products and ecosystems that people love. Experience creating product messaging and delivering to customers and the media. Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization. Ability to effectively use data and perform business analysis to support product strategy/decisions. Capable of driving execution across teams in a fast-paced environment. Highly collaborative and results oriented. Strong AI fluency: hands-on use of AI tools in your day-to-day product work (research, analysis, prototyping, communications). Ability to spot where AI can improve products and team workflows, and turn those opportunities into shipped outcomes. Ability and willingness to travel around 30-35% of the time. Fluency in English and at least one other local language (Spanish or Portuguese). Your Location: This position is based in Sao Paulo, Brazil - Hybrid. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Brazil Monthly Pay Range R$49.166,67 — R$61.666,67 BRL Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Product Manager, LATAM (Miami or San Francisco)
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences. The Difference You Will Make: The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world. As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality. A Typical Day: Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources. Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses. Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams. Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams. Advocate for and execute new products that deliver impact for our business and users. Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams. Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn Define goals and success with clearly measurable objectives and key results for your area. Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones. Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets. Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners. Develop and deliver engaging product demos to press, showcasing key features and functionalities. Your Expertise: 10-15 years of product management experience. Demonstrated track record of product leadership. Comfortable with doing individual contributor product management work. Success in building and scaling global consumer products and ecosystems that people love. Experience creating product messaging and delivering to customers and the media. Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization. Ability to effectively use data and perform business analysis to support product strategy/decisions. Capable of driving execution across teams in a fast-paced environment. Highly collaborative and results oriented. Strong AI fluency: hands-on use of AI tools in your day-to-day product work (research, analysis, prototyping, communications). Ability to spot where AI can improve products and team workflows, and turn those opportunities into shipped outcomes. Ability and willingness to travel frequently (30-35% of the time). Fluency in English and at least one other local language (Spanish or Portuguese). Your Location: Due to the nature of this position, the successful applicant will need to be based in San Francisco or Miami to be able to conduct their work. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $232,000 — $282,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
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Product Manager, LATAM (Mexico City, Mexico)
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences. The Difference You Will Make: The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world. As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality. A Typical Day: Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources. Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses. Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams. Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams. Advocate for and execute new products that deliver impact for our business and users. Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams. Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn Define goals and success with clearly measurable objectives and key results for your area. Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones. Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets. Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners. Develop and deliver engaging product demos to press, showcasing key features and functionalities. Your Expertise: 10-15 years of product management experience. Demonstrated track record of product leadership. Comfortable with doing individual contributor product management work. Success in building and scaling global consumer products and ecosystems that people love. Experience creating product messaging and delivering to customers and the media. Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization. Ability to effectively use data and perform business analysis to support product strategy/decisions. Capable of driving execution across teams in a fast-paced environment. Highly collaborative and results oriented. Strong AI fluency: hands-on use of AI tools in your day-to-day product work (research, analysis, prototyping, communications). Ability to spot where AI can improve products and team workflows, and turn those opportunities into shipped outcomes. Ability and willingness to travel around 30-35% of the time. Fluency in English and at least one other local language (Spanish or Portuguese). Your Location: This position is based in Mexico City, Mexico - Hybrid. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Mexico Monthly Pay Range $213,333.33 — $293,333.33 MXN Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Please note this is a hybrid position based in our Paris office. Please submit your CV in English. The Difference You Will Make As a Market Manager, you will be responsible for the growth of your assigned territory, french West Coast, by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb's strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic host relationship management. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typical Day Build and manage professional host account relationships within your assigned territory Directly manage accounts to meet and exceed quarterly/annual sales goals Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales Prospect and onboard new, high quality supply in your assigned geography Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients Represent Airbnb in external meetings with Professional Hosts Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders Hold regular optimization calls and business reviews with your clients. Develop strong and long lasting partnerships Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners Leverage your market knowledge to build initiatives Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance Work cross-functionally with public policy, legal, communication and customer support teams to ensure our long-term market success. Engage an entrepreneurial mindset to autonomously design, develop and execute bespoke engagement initiatives for the assigned territory. Support host community programs in your region, contributing to the growth and engagement of Airbnb's community. Your Expertise 6+ years experience in account management, partner support and/or sales. Preferably 2+ years experience in hospitality/travel industry Fluency in French and English is required Must be willing to regularly travel domestically from Paris to your aligned market territory. Typical expectation would be once every 4 to 6 weeks. Proven track record of being able to effectively work a leads pipeline and/or a book of business Proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce and Mixmax experience is a plus Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work Strong time management and prioritization skills Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives; Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus Proven experience working cross-functionally Charismatic self-starter who is resourceful and self-sufficient How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €61.000 — €72.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Please note this is a hybrid position from our Paris office. Please submit your CV in English. The Community you will join: Our Supply Team is growing, and we want you to be part of it! As a Market Associate, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. These hosts are individuals who manage their own property or support owners by hosting on their behalf. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The difference you will make: As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging entrepreneurs by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimization, pricing optimization, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be essential that you support them in delivering authentic, high-quality hosting that creates memorable guest experiences. Beyond one-to-one account management responsibilities, you'll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb. A typical day: Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb. Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality. Secure availability over high compression dates, ensuring hosts maximize their revenue potential. Educate hosts on product updates and policy changes, while channeling their feedback to internal teams. Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform. Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success. Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs. Your expertise: 3+ years of experience in new sales, account management, or partner support. 2+ years of hospitality/travel industry experience (nice to have). Strong time management and prioritization skills, with the ability to manage multiple accounts effectively. Proven experience working a book of business, driving engagement and growth through proactive account management. Highly goal-driven, with a strong bias for action and persistence in the face of challenges. Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person. Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus). Fluency in French & English. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €48.000 — €56.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Germany Annual Pay Range €104.000 — €130.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Ireland Annual Pay Range €102.000 — €128.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Spain Annual Pay Range €85.000 — €105.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Italy Annual Pay Range €85.000 — €105.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.