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Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)13 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents.  We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Spain Annual Pay Range €85.000 — €105.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)13 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents.  We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Italy Annual Pay Range €85.000 — €105.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)13 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents.  We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €96.000 — €120.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

View Job
Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)13 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £94,000 — £118,000 GBP   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Recruiting Coordinator
StripeSingapore13 days ago
InternshipOn-siteMid
project managementrecruiting

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.  About the team At Stripe, we want to give every candidate a stellar experience, no matter the outcome of their interview. Our Recruiting Coordination team manages several aspects of recruiting administration to provide a great experience for our candidates, shepherding them through the entire process. This role will involve playing a key role in the coordination of the interview process across many regions, functions and role types. What you'll do Responsibilities:   Schedule high volume interviews for Stripe candidates globally, with speed and efficiency Work closely with recruiters and interviewers in delivering a great candidate experience throughout the interview process Solve problems and adapt quickly as priorities change, while handling sensitive information with discretion Work closely with other coordinators and cross-functional partners to support hiring Own the onsite candidate experience, acting as their primary host in the office to ensure a seamless and welcoming experience Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Highly organized with the ability to prioritize multiple stakeholders and tasks while managing their work time efficiently Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness Preferred qualifications 1+ years of experience in an admin/coordination-based role in a fast-paced environment Ability to be a team player; adept at working with multiple people at any given time Incredible organizational skills; superb attention to detail Flexibility: able to shift tasks and priorities in a big way at the drop of a hat; comfortable working with ambiguity Creative and process-driven: you're constantly looking for ways to make things work more efficiently Ability to connect and interact with different types of people Project management experience a plus

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Product Manager, Radar
StripeUnited States13 days ago
InternshipOn-siteMid
gosqlmachine learningdata sciencearchitecturesales+3

About the team Radar helps businesses prevent fraud and abuse without getting in the way of legitimate customers. We combine machine learning powered by Stripe's global network with intuitive dashboard experiences and developer APIs, to give our users comprehensive controls and insights to protect their business against threats ranging from payment fraud and card testing to bot and free trial abuse.  Fraud doesn't stand still, and it isn't limited to checkout. As businesses launch new products and business models, attackers find new ways to exploit them. We obsess about understanding those attacks, identifying defenses that work, and making sophisticated fraud prevention simple for the businesses that depend on us to help them protect and grow their revenue with confidence. What you'll do As a product manager on the Radar team, you'll help customers, developers, and partners bring fraud prevention naturally into the systems and workflows they rely on. You'll shape products that make fraud management feel effortless, connecting Radar's capabilities to the tools and experiences our users build and run. You'll work at the intersection of customer needs and commercial opportunities to shape what we build and how we bring it to market. Working closely with engineering, data science, design, and go-to-market teams, you'll build products and relationships that deliver lasting value to customers and partners. You'll connect technical decisions to commercial outcomes while maintaining a high bar for reliability, craft, and the details that make complex products feel simple. Responsibilities Develop a deep understanding of the payments and fraud landscape, how businesses manage risk, and the systems and workflows they rely on. Work directly with customers, developers, and partners to uncover unmet needs, understand integration challenges, and identify opportunities to build broadly useful products. Develop and communicate a clear product strategy and roadmap, prioritizing opportunities based on user impact, technical feasibility, and business value. Partner closely with engineering and data science to turn sophisticated fraud control and monitoring capabilities into reliable APIs, intuitive tools, and well-crafted developer experiences. Drive product development from ideation through launch, setting the pace, scoping thoughtfully, prioritizing ruthlessly, and executing with rigor. Collaborate deeply with sales, marketing, and partnerships teams to identify opportunities, validate demand, and drive the adoption of new experiences. Work with customers and partners through early implementations, using hands-on feedback to improve documentation, onboarding, and the path from initial evaluation to production use. Own metrics for integration success, adoption, retention, revenue, and user value; use results to guide product and commercial decisions and communicate progress. Communicate clearly with internal and external stakeholders about priorities, trade-offs, progress, and results, building alignment across teams you don't directly manage. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of Product Management experience Highly analytical, with a rigorous approach to quantitative and qualitative evidence. You're comfortable digging into data, writing SQL when needed, and connecting product decisions to user and business outcomes. Scrappy and resourceful, with experience taking products from zero to one. You thrive in early-stage environments, test ideas quickly, and turn what you learn into products that scale. Strong commercial and business acumen. You understand how customer needs, market dynamics, and product differentiation translate into adoption and durable business value. Proven cross-functional leadership, including experience partnering with B2B sales teams on customer discovery, technical evaluation, and commercialization. Experience shipping Dashboard and API products, with empathy for end users and developers alike.  Experience developing pricing and monetization models for B2B products. Technical fluency to go deep with engineers on APIs, system architecture, and integration trade-offs, and to explain those decisions clearly to customers. Strong written and verbal communication skills, with a talent for distilling complex user problems into precise, actionable framing. An ownership mindset and a high bar for product quality. You do what it takes to solve user problems and care deeply about the details of the experience. Preferred qualifications Experience building fraud prevention, risk, security, or ML powered products. Experience building developer platforms and working with integration partners, including navigating technical dependencies and high-stakes external relationships.

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Engineering Manager, Sandboxes
StripeUnited States (Fully Remote)13 days ago
InternshipFully RemoteLead
data sciencearchitectureproduct designrecruiting

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world's largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Testability has long been a priority for Stripe. Before users trust code with their money, they need to verify that it's safe and correct. This need drove Stripe to build test mode and, more recently, Sandboxes, which enables safe, isolated, and scalable testing. As businesses build with AI and agents, their testing needs are evolving. Stripe customers use claimable sandboxes to add Stripe capabilities to prototypes before business registration. Once onboarded, they provision isolated test environments to support agents' exploration. These capabilities help developers and agents build and test their integrations with Stripe. The Sandboxes team defines, builds, and operates these testing capabilities. We work across Stripe to make our products testable, helping businesses develop with confidence and shaping the future of Stripe's developer platform. What you'll do You'll lead and grow the Sandboxes engineering team, setting technical direction and operating critical systems. You'll build a culture of operational excellence and thoughtful product development. You'll work directly with users to understand their needs and partner with Product, Design, and Data Science to shape and deliver the team's strategy. The role combines building reusable testing capabilities across Stripe with attention to the details that make developer tools effective and easy to use. Responsibilities Lead engineering planning and execution, partnering with Design to build clear, useful testing experiences. Shape the team's strategy and roadmap, aligning partners across Product, Design, Infrastructure, Marketing, and Operations. Own delivery from problem definition through rollout and ongoing operation, improving both system performance and the user experience. Uphold high engineering standards across the team's codebases and development practices. Partner with Recruiting to hire engineers and build a diverse, high-performing team. Coach and mentor engineers, provide candid feedback, and support career development tailored to their goals. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply. Minimum requirements 4+ years of engineering management experience, directly managing and growing teams of 5+ engineers building and shipping products at scale. 8+ years of full-time software development experience. Experience building reusable, extensible software that supports a range of user needs, with strong user empathy and a commitment to high-quality user experiences. Strong problem-solving skills, with a track record of finding practical solutions to complex challenges. Experience turning ambiguous goals into clear priorities and delivering multiple high-impact workstreams. A track record of building a supportive environment with candid feedback and high expectations. Technical depth to guide architecture and product design discussions and help engineers make informed tradeoffs. Experience taking ownership of initiatives and moving work forward independently. Preferred qualifications Strong product and design judgment, including the ability to simplify complex user experiences. Experience making decisions and building strong working relationships across teams. Experience building and leading a distributed team across multiple locations and time zones. Experience building developer tools or platform capabilities. Experience building testing tools or capabilities that help users test within a product. Experience building AI agent systems or tools that support agent-driven development.

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Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Rochefort)
Full TimeOn-siteMid
talent acquisition

Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ? Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance. Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvrez un lieu où vos compétences seront valorisées et où vous pourrez façonner l'avenir de la gestion financière. Notre vision Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes. Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise. Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients. À propos de Pennylane Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. En 5 ans d'existence, nous sommes parvenus à : 💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant 💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leur début 👨‍👩‍👧‍👦 Passer de 7 cofondateurs à une équipe de 1000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches! 🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible 🤝 Gagner la confiance de milliers d'utilisateurs et obtenir d'excellents retours 🚀 Déjà plus de 900,000 TPE/PME et plus de 6000 cabinets d'expertise-comptable utilisent Pennylane en France ! Pourquoi ce rôle est-il si important chez nous ? En tant que Spécialiste Support Pilotage et Comptabilité, tu te positionnes comme un expert métier et plateforme. Tu es l'interlocuteur privilégié de notre base client qui a choisi Pennylane comme logiciel central de leur gestion comptable et financière. Tu te trouves donc au cœur de l'expérience client 360 et fais profiter les clients et leurs comptables de la pleine puissance de Pennylane au service de leur croissance. Comment vas-tu contribuer au projet ? En tant que membre de l'équipe Support applicatif et technique, tu es le point de relais central entre nos clients Dirigeants, leurs Comptables internalisés et les Cabinets Comptable. Tu es en contact quotidien avec les utilisateurs et cherche à comprendre les problèmes qu'ils rencontrent. Après investigation, ton but est d'apporter une réponse ou solution à ton interlocuteur, ou quand cela est nécessaire, d'escalader le problème aux équipes techniques. Tu as aussi la charge d'aider les comptables d'entreprises et cabinet à intégrer leurs données sur Pennylane afin de faciliter leur migration. Quelles seront tes missions au quotidien ? 3 premiers mois : - Tu te formes en continu sur le produit et les rouages de l'équipe. - Tu apprends tout ce qu'il faut savoir sur notre entreprise, notre vision, et nos différents départements. - Tu apprends à identifier toutes les parties prenantes et à collaborer efficacement au sein de ton équipe, ainsi qu'avec les différents départements. - Tu commences à répondre à des demandes liées à la comptabilité : tu réceptionnes les demandes, les qualifies en t'appuyant sur une compréhension approfondie des principes comptables et apportes des réponses rapides et impactantes. 4 à 6 mois : - Tu gagnes en autonomie et prends intégralement les commandes en assurant un bon suivi des demandes jusqu'à la résolution complète des tickets pour garantir la satisfaction des utilisateurs.- Tu commences à gérer des demandes clients de plus en plus complexe.- Tu contribues à la création et à l'actualisation des supports d'aide à disposition du client afin de développer leur autonomie.- Tu partages à tes collègues tes connaissances comptables et ton expérience "terrain".- Tu portes la voix comme l'usage du client et tu partages aux équipes produit des retours construits. Et ensuite... : - Tu deviens un expert produit et fais gagner en efficacité ton équipe en identifiant les axes d'amélioration.- Tu prends le contrôle et mène au succès des projets qui te tiennent à cœur et qui te font progresser. Dans le futur, tu auras des possibilités d'évoluer vers la résolution de questions plus pointues dans l'équipe Support mais aussi vers d'autres équipes telles que les gestionnaires de comptes ou les responsables de la mise en œuvre pour nos clients. Compétences requises - De formation comptable (BTS CGO, DCG, BTS assistant de gestion PME-PMI, Master CCA ou Bachelor Responsable admin et comptable). - Expérience d'au moins 3 ans en cabinet comptable (idéalement avoir fait au moins trois périodes fiscales). - Un travail en direct avec le dirigeant est un plus (conseil interne par exemple). - Appétence pour les outils de travail innovants et les nouvelles technologies. - Autonomie, capacité à résoudre des problèmes seul.e et à trouver des solutions. - Une connaissance de l'outil Pennylane est un plus. - Avoir un niveau professionnel en anglais. - Aisance rédactionnelle et pédagogue pour interagir avec les utilisateurs de manière claire et professionnelle. - Capacité à comprendre et à répondre aux besoins des clients, à offrir un excellent service et à maintenir de bonnes relations avec les clients. - Aptitude à travailler de manière autonome et en équipe. - Flexibilité pour s'adapter aux évolutions rapides de l'outil. - Volonté d'apprendre et de rester à jour sur les évolutions du produit. 🤝 Process de recrutement ● Une première rencontre avec notre Talent Acquisition Manager (30 min) ● Un second entretien et un case study en direct avec un(e) Associate Team Lead (1h) ● Un entretien final avec un(e) Team Lead (45 min) 🎁 Ce que l'on peut t'offrir : 🏥 Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind) 🍜 Des tickets restaurants (Carte Swile) 🏝 Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés 🇬🇧 La possibilité de perfectionner ton anglais grâce à Busuu 🧑‍💻 Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en espace de coworking 🏢 Une facilité d'accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris 💵 Une enveloppe de BSPCE 🏃‍♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib 💻 Un Mac 🎉 Nous pratiquons de nombreux sports ensemble et avons à cœur de nous réunir régulièrement autour d'événements d'entreprise tels que les Tech Days (qui permettent aux Pennylaners en remote de se réunir tous les 3 mois) ou notre séminaire d'entreprise qui a lieu une fois par an, et qui favorise de grands moments de cohésion pour toutes et tous. Pour t'épanouir chez Pennylane, il faudra: -Parler anglais (le niveau est évalué et apprécié en fonction du département auquel tu postules) -Apprécier travailler dans un environnement en changement constant -Faire de la collaboration une priorité au sein de son équipe ou avec d'autres parties prenantes -Avoir un recul suffisant pour prioriser les actions à fort impact business dans son activité quotidienne. Nous savons que certaines personnes sont moins susceptibles de postuler que d'autres si elles estiment ne pas remplir l'intégralité des critères. Si tu hésites, nous t'encourageons à postuler quand même : qui sait, cela pourrait être le début d'une collaboration significative et durable ! Information importante à destination des candidat(e)s Les tentatives d'arnaque au recrutement sont en hausse. Nous vous invitons à rester vigilant(e) lors de vos échanges. Candidature uniquement via nos canaux officiels : postulez exclusivement via nos offres publiées sur nos supports officiels (site carrière, pages officielles partenaires). Vérifiez systématiquement l'adresse e-mail de l'expéditeur : nos communications sont envoyées depuis des adresses professionnelles avec les domaine @ pennylane.com ou ----- . Nous ne vous demanderons jamais de paiement, ni d'informations financières (coordonnées bancaires, paiement pour un entretien, achat de matériel, etc.) dans le cadre du recrutement. Si une telle demande vous est faite, il s'agit d'une fraude. Nous vous invitons à ne pas répondre et à nous le signaler immédiatement ." Encourageant la diversité, équité et inclusion sous toutes ses formes, Pennylane offre un environnement de travail inclusif, bienveillant et propice à l'épanouissement, dans nos bureaux et en remote. Nous nous engageons à fournir les mêmes chances à tous nos candidats, indépendamment de leurs origines sociales et ethniques, genres, religions, orientations sexuelles ou handicaps. 🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n'aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : Notre data policy 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to Learn more 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an Mehr erfahren 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a Más información Find Jobs in France on Arbeitnow

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line cook
Applebee's FallsviewNiagara Falls, Canada12 days ago
Full TimeOn-siteMidCA$37,336 - CA$38,480 / Year
restrecruiting

Company description Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's® you will discover a balance between work life and personal life. We believe in our mission to make everyone?s day better by providing a personalized, fun, friendly and carefree dining experience. Job description We are looking for line cooks to prepare food to Applebee's specifications and maintain stocked and clean workstations. Line Cook duties will consist of assisting the Kitchen Manager with their daily tasks. The successful candidate will play a key role in contributing to our customer satisfaction and acquisition goals. Responsibilities Knowledgeable in safe handling practices when using sharp knives, utensils, Prepare food for service in cooperation with the rest of the kitchen staff Complete a line check for their workstation Ability to work well under pressure in a high-volume restaurant Demonstrated ability to multi-task in a fast-paced environment Answer, report and follow Kitchen Managers instructions Clean up station and take care of leftover food Ensure that food comes out in a timely fashion which meets company standards Comply with nutrition and sanitation regulations and safety standards, completing daily and weekly cleaning duties Previous experience cooking breakfast is an asset Requirements Minimum 1-year previous experience as a line cook or in a similar role Comprehensive understanding of various cooking methods, ingredients, equipment, and procedures Needs to be flexible to work day and night shifts during weekdays, weekends and holidays. Accuracy and speed in executing assigned tasks Food Safe, SafeCheck, Food Handler or equivalent is required Must be able to communicate effectively in English; verbal and written Must be able to stand and walk for extended periods of time Must be able to carry, lift, push and pull up to 34kg. This job posting is not exclusive or an exhaustive list of all job functions that a Line Cook will be asked to perform from time to time. This list is only a sample; a Line Cook may be required to perform other duties. Hennepin Fallsview Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hennepin Fallsview Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require. Please note that this job posting reflects a currently vacant position for which we are actively recruiting. As part of our commitment to a fair, consistent, and efficient hiring process, AI-assisted technologies may be used to manage applications during certain phases of resume screening. Job Type: Part-time Pay: $17.95-$18.50 per hour Benefits: Company events On-site parking Ability to commute/relocate: Niagara Falls, ON L2G 3W2: reliably commute or plan to relocate before starting work (required) Experience: Cooking: 1 year (required) Licence/Certification: * Food Safe Handler, SafeCheck, or equivalent certificate (preferred) Work Location: In person

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People Operations Partner
temUnited Kingdom, Germany13 days ago
Full TimeOn-siteMid
architecturepayrollemployment lawonboardingemployment lawlean

📈 Who We Are: We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity. tem exists to fix a broken global energy market that's long favoured legacy operators, intermediaries, and opaque pricing. Today's electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair access for the actual users - businesses and generators. We've built the first AI native transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate complex market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 million Series B - led by Lightspeed Venture Partners with participation from Albion, Atomico, Allianz, Hitachi Ventures, Hitachi Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We're scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, known as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry built on legacy systems. At tem, we're not just building another energy company, we're rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception. 🚀 The Role We're hiring a People Operations Partner to join our Performance team. tem is rebuilding the energy transaction - transparent, fair and built on trust. Behind that mission is a company growing fast, and a Performance team that's already lean and stretched. Core People operations needs more firepower as we scale, and there's a direct commercial angle too: a strong People Operations function is what lets new joiners ramp up and become productive faster once they arrive. This is a multi-disciplinary People Operations role at the centre of the employee lifecycle - equal parts operational delivery, automation and continuous improvement. You'll be the reliable hands keeping People processes running as we scale, from multi-country payroll to onboarding, employee changes and offboarding. You'll also build the tools, automations and lightweight AI workflows that connect our systems (Rippling, Notion, Linear, Slack, Ashby, n8n and Google Workspace), so the function doesn't need to double in size every time headcount does. In your first 12 months, you might: Take ownership of payroll across our UK and employer-of-record employees, keeping every cycle accurate and on time as pay schedules and countries multiply. Become the trusted point of contact for employees and managers, owning their queries through to resolution. Build the automations and AI-enabled workflows that remove repetitive manual work from the employee lifecycle. Turn recurring pain points into better processes, tools or self-service, and measure whether they actually worked. Move across People disciplines as priorities shift - reward and benchmarking, pensions and options administration, performance cycles, engagement and people data. 🛠️ Responsibilities Run payroll end to end: own monthly payroll across UK and employer-of-record employees - changes, corrections, off-cycle and ex-gratia payments, contractor payroll and invoicing, and country-specific items - keeping it accurate and on time as we add pay schedules and countries. Keep the lifecycle running: deliver core People operations across onboarding, employee changes, contracts and documentation, leave, mobility (visas and international moves), EOR and contractor setup, and offboarding, flexing into whatever the business needs most. Be the trusted point of contact: own employee and manager queries through to resolution with a clear response standard, rather than passing them between functions. Keep the foundations accurate: maintain employee data, documentation and systems so that everything else can depend on them. Automate the repeatable: build and maintain automations and lightweight AI-enabled tools, workflows and agents that connect Rippling, Notion, Linear, Slack, Ashby, n8n, Google Workspace and similar, and remove repetitive manual work - with controls so speed never costs accuracy, privacy or employee trust. Own the People tech stack: evolve our People technology ecosystem - evaluate emerging tools, consolidate where we can, and simplify the architecture. Improve continuously: turn recurring employee and manager pain points into better processes, tools, guidance or self-service, measure whether they worked, and give foundational People processes a named owner and a runbook someone else could follow cold. Design to delight and to scale: we treat our people like top athletes and aim to delight at every step of the employee journey, and what works at today's size shouldn't need twice the People team when headcount doubles - default to eliminating or automating work rather than administering it. Partner across the business: work with Finance, Legal, Talent, Performance Partners and functional specialists to turn People initiatives into scalable services, and build dashboards and lightweight analysis that help the team and the business make better decisions. ✅ Requirements Must-Haves You've worked in People Operations, People Services, HR Operations or another operational People role - generalists welcome - and you hold a high bar on accuracy and confidentiality. You've run payroll cycles end to end, ideally multi-country, in-house or through an employer of record. UK fundamentals (PAYE, RTI, pension auto-enrolment, statutory payments) are familiar, or clearly learnable fast if your payroll experience comes from another market. You're highly comfortable with technology: AI is part of how you work, you actively experiment with new tools and capabilities, and you can build automations through no-code or low-code tools, integrations and AI workflows. You think in systems and workflows rather than individual tasks, with a strong instinct for simplification ("why are we doing this manually?"), and you're comfortable using data to diagnose problems and make decisions. You operate effectively in ambiguity, without waiting for a perfectly defined process or remit, and you balance efficiency with empathy - People Operations is about people, not just workflows. Strong ownership instincts: when something's broken, unclear or inefficient, your instinct is to fix it, and you're willing to move across People disciplines depending on where the organisation needs you. Desirable Breadth across the People remit beyond Operations - reward and benchmarking, pensions, benefits, or performance and engagement. This role is deliberately multi-disciplinary. Familiarity with the basics of UK and EU employment law, and experience administering equity or share options (for example EMI or unapproved schemes, and cap-table tools such as Vestd). Experience supporting international employment through employers of record, and setting up or managing contractors (including off-payroll and IR35 awareness). Experience in a fast-scaling startup or scale-up, especially through a period of doubling headcount or entering new countries. 🎁 Benefits & Perks Stock options so everyone has ownership in our mission. 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off. Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons. Up to GBP1,200 or EUR1,400 per year for your remote setup. Up to GBP150 or EUR170 per month for wellbeing. 🤝 Interview Process We move fast. Most processes take 2 to 3 weeks from first chat to offer. If you need us to adapt anything, let us know. Intro call with our Talent team. Hiring Manager interview. Skills interview, which might include a practical exercise. Bar Raiser interview with leadership stakeholders. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you're excited about this role but not sure you meet every requirement, we'd still love to hear from you. Your unique perspective could be exactly what we're looking for. Find more English Speaking Jobs in United Kingdom on Arbeitnow

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Senior People Business Partner - EMEA
Full TimeOn-siteSenior
gopayrollonboardingperformance managementemployee relationslearning & development+1

Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company's solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co . We are an in-office company, and our expectation is that full-time employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. This in-office expectation does not apply to contractor positions About the role We're looking for a Senior People Business Partner in EMEA, supporting employees across Germany, Sweden, England, and other emerging geographies. You'll partner directly with country leaders at a company where the region is growing quickly, decisions are made in days, and priorities shift. You'll lead through influence, building trust with leaders in the region and with the People team at HQ in Sunnyvale, California. You are the senior People leader for the region, and the People function for EMEA runs through you. You'll own end-to-end People programs in every area starting at onboarding, and you'll be ready to direct stakeholders across the entire employee lifecycle, from onboarding through exit: regional leaders, managers, HQ People Operations, Payroll, Legal, Total Rewards, and local advisors and vendors. You set the priorities, assign the owners, and drive each issue to resolution. We expect our PBPs to lead with high agency, and this role carries that expectation further than any other. You'll set the regional People agenda, make the calls, and drive outcomes the way a regional Chief People Officer would, with specialist partners at HQ to pull in when you need them. Location: Munich, Germany Reports to: Chief People Officer At Applied Intuition, you will: Be the senior People leader and business strategist for EMEA. Understand where the regional business is going and bring leaders a clear point of view, with the tradeoffs of each option laid out. Translate business goals into talent decisions: org design, workforce planning, leveling, and succession. Use data to spot attrition risk, capability gaps, and structural problems before the business feels them, and treat your leaders as customers whose success is your measure. Lead end-to-end People programs for the region. Own the employee experience across the region: onboarding, payroll and benefits coordination, leave, compensation, performance, engagement, and employee relations, working within local employment requirements. Be scrappy when the moment calls for it: where infrastructure doesn't exist yet, build a working version yourself and refine it as you go. Direct stakeholders across the employee lifecycle. Take the lead with HQ People Operations, Payroll, Legal, Total Rewards, and local advisors and vendors. Set priorities by risk, impact, and reversibility, assign owners and deadlines, and stay on each issue until the employee or manager has a complete answer. Build self-service resources, manager guides, and clear escalation paths so the regional People function doesn't depend on any one person. Connect Sunnyvale and EMEA. Make sure regional perspectives are part of global decisions early, and make global programs work locally. Know what has to stay consistent worldwide and what should flex by country, and bring HQ recommendations with the tradeoffs laid out, not just concerns. Treat each country in the region as its own environment, not as one market. Lead the region through growth and change. Support expansion into new countries and entities, reorganizations, and leadership transitions with a clear plan, narrative, and follow-through with managers and teams. Increase talent density. Lead calibration, promotion, and talent review for the region. Identify and develop top talent, coach managers to raise the bar on their teams, and handle performance and employee relations issues with judgment, discretion, and dignity. Move fast and move safe. We are looking for someone who has: 8+ years of HR experience, with at least 3 years partnering directly with senior leaders, preferably in a high-tech environment, and experience as the sole or lead People leader for a region or country. Breadth across the full HR function: employee relations, compensation, payroll and leave administration, performance management, org design, and engagement. You move comfortably from an individual employee's pay issue to a reorganization conversation with an executive on the same day. Working knowledge of employment practices and requirements in Germany, Sweden, and England and the judgment to know when a question needs local counsel or another specialist before you act. Strong business acumen. You understand how the business makes money, where the constraints are, and how talent decisions affect outcomes, and you can speak that language with executives. Leadership and high agency. You've been the senior People leader for a region or business with minimal direction, directed partners across payroll, legal, benefits, and vendors without formal authority, and made decisions with incomplete information. Strong judgment. You know when to move fast, when to slow down an irreversible decision, and when to bring in partners, and leaders trust your read on sensitive, ambiguous situations. A record of influencing in both directions. You've advocated for a region with headquarters and challenged regional leaders when needed, and you can tell the difference between a legal requirement, a business need, and a preference. A record of leading change, not just supporting it, including implementing global programs locally and guiding teams through growth or reorganization. Fluency with data and clear, concise, direct communication, and the discipline to prioritize ruthlessly when everything feels urgent. Business-level fluency in the local language is a plus. Comfort working across time zones with a People team based in California. Nice to have: Experience supporting engineering, research, or other highly technical organizations. Experience supporting a region through entity setup or expansion into new countries, including work with an employer of record or PEO. Experience building People programs from scratch in a high-growth company. Benefits: 30 days of paid vacation per year Daily meal benefits: €19 lunch budget and €19 dinner budget, free breakfast, snacks, and drinks in the office You'll receive €965 annual learning & development and €580 annual fitness budget Subsidized Wellpass membership, giving you access to thousands of gyms, studios, and wellness facilities across Germany €25 monthly contribution to your Deutschlandticket for regional public transport across Germany Generous parental leave: on top of statutory parental leave Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws. FOR US-BASED ROLES: Applied Intuition is committed to providing an accessible and inclusive application and interview experience to applicants who are disabled veterans and other applicants with disabilities or medical conditions. Reasonable accommodations are available, requesting an accommodation will not affect your candidacy in any way, and you are not required to disclose the nature of your disability or medical condition in order to make a request. If you require an accommodation please contact Find more English Speaking Jobs in Germany on Arbeitnow

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customer support representative - wholesale
Full TimeOn-siteMidCA$65,191 - CA$94,300 / Year
salescustomer successaccount executiveonboardingresearch

About us: Behind every innovative new medical device, new healthcare policy, and research into new treatments, there?s a literature review. At DistillerSR Inc., we?re changing the way that scientific research is conducted. Founded in 2008, DistillerSR is the world?s leading AI-enabled workflow automation and evidence management platform for streamlining the production of critical literature-based health research. DistillerSR is used by 80% of the top 10 global medical device and pharmaceutical companies to inform life-changing product research, prepare regulatory submissions and to monitor for safety issues with medical products once in market. At DistillerSR, we have three core values: Always Leading, Always Innovating, and Always Trusted. Our amazing team lives these values every day and our customers trust us to bring them innovative, world-leading solutions that power their important work. Scope of the Role: The Customer Success Manager drives customer engagement and retention. CSMs advise and guide our customers as they map their business needs to the capabilities of DistillerSR, with the goal of ensuring customers adopt the DistillerSR platform deeply and derive the best value from their DistillerSR subscriptions and services. CSMs collaborate cross-functionally with other DistillerSR departments to identify opportunities and risk, and to develop recommendations and solutions. Duties & Responsibilities: Relationships & Engagement Build and maintain strong relationships with customers to drive long-term customer success and value. Engage with customers regularly, promoting and measuring customers? engagement with the platform as a lever to account retention. Conduct regular ROI meetings with customers to assess value delivered and identify areas for improvement. Align actions and decisions with DistillerSR?s core organizational values to foster a culture of customer excellence. Consultation Promote customer satisfaction through application of product knowledge and technical expertise. Recommend best-practice uses of DistillerSR based on understanding of the customer?s business, use cases, success criteria for getting value, and data. Collect key business and user insights, developing strategic plans and a long-term vision for customer accounts. Participate in client requirements-gathering workshops, documenting feedback. Advocate with DSR internal stakeholders for customer needs in product evolution. Adoption, Retention, and Expansion Facilitate the onboarding of new customers, supporting customer change management initiatives to adopt DistillerSR. Monitor customer usage data and act upon it to resolve product use inefficiencies. Identify opportunities to increase product usage. Proactively identify at-risk customers. Develop and implement retention plans, maintaining internal visibility through regular updates. Supplement the first line of support when necessary, helping customers resolve issues. Identify customer expansion opportunities for action by the broader account team, specifically including the Account Executive. Support Sales activities such as conducting product demonstrations, participating in client discussions, and RFP processes. Continuous Improvement Participate in continuous improvement initiatives as required and assist with drafting service-related policies, procedures, and work instructions. Key Contacts Frequent interaction with assigned customers and target clients, including leadership and individual contributors, with both business and technical roles. Collaborates closely with all members of Customer Success, Sales, Global Support, Professional Services, Marketing, and P

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