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Sales Associate ? Optical Clinic Location: Chestermere, AB Employment Type: Part-Time Position Summary We are seeking a friendly, motivated Sales Associate to join our optical clinic team. The ideal candidate has a passion for customer service, sales, and fashion, and enjoys helping patients select eyewear that suits their lifestyle, vision needs, and personal style. This role is ideal for someone who thrives in a patient-focused, professional environment. Key Responsibilities Greet and assist patients in a warm, professional, and courteous manner Guide patients in selecting frames, lenses, and optical products Clearly explain lens options, coatings, insurance benefits, and pricing Accurately process sales transactions and payments Verify insurance benefits and assist with basic paperwork Maintain a clean, organized, and visually appealing showroom Assist with inventory management, restocking, and product displays Collaborate with opticians, doctors, and team members to ensure excellent patient care Qualifications High school diploma or equivalent Previous retail or sales experience preferred (optical experience is an asset) Strong communication and interpersonal skills Customer-focused attitude with strong attention to detail Ability to multitask and work efficiently in a fast-paced environment Basic computer proficiency Willingness to learn optical products, procedures, and industry knowledge What We Offer Competitive pay On-the-job training and opportunities for growth Employee discounts on eyewear Supportive, team-oriented work environment Consistent schedule in a professional healthcare setting How to Apply Interested candidates are encouraged to apply by submitting their resume and cover letter. Only selected applicants will be contacted for an interview. Pay: $15.00-$17.00 per hour Benefits: On-site parking Store discount Vision care Ability to commute/relocate: Chestermere, AB: reliably commute or plan to relocate before starting work (preferred) Experience: * Optical: 1 year (preferred) Work Location: In person

Manager of Implementations, High Touch - EMEA Hi, I'm John and I'm the Head of Professional Services at Ashby . One of my favorite aspects of Ashby is our operating principle of Continuous Improvement . Coupled with our principle of caring deeply about our customers, we often find ourselves wondering 'what is a better way to accomplish this'. That's why I am thrilled to be hiring an EMEA Manager of High Touch Implementations! As a leader on our growing Professional Services team (within Ashby's Customer Success organization), you'll have the opportunity to play a key role early in our customers' journey, ultimately upleveling the overall customer experience. About this role: As our Manager of High Touch Implementations in EMEA, you will play a key role in ensuring high-quality experiences for customers beginning their Ashby journey. You will lead an EMEA-based team of Implementation Specialists aligned to our High Touch (mid-market) customers, reporting into our EMEA Manager of Implementations. You will oversee the delivery of segment-aligned implementation experiences, and will partner cross-functionally to support scoping and planning for prospective customers. Role requirements: Implementation & Project Management: You have extensive experience managing and executing implementation and onboarding projects (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed upon expectations). You keep the team on track to ensure milestones are met. You work effectively in a remote-first setting, with the ability to travel <10% as needed for strategic customer engagements. Team Leadership: You build and scale high-performing teams, empowering them to achieve outcomes that meet or exceed the high standards set by our team and company. Customer Centricity: You are adept at understanding customer needs and tailoring implementations to meet their specific requirements. You build strong customer relationships by maintaining high levels of engagement and communication; you're the customer's proactive guide and advocate throughout the implementation period. Bias for Action: You move work forward, translating ambiguity into clear paths, driving toward outcomes, and ensuring follow-through. Regional Focus: You leverage your understanding of the EMEA market to define and evolve how implementations are delivered, ensuring our approach optimizes for regional considerations and scales without compromising quality. Fluency with Enterprise Motions: You are comfortable operating in complex enterprise environments with multiple stakeholders, competing priorities, and evolving requirements. You are experienced in navigating change management processes at scale and helping customers adapt to new systems and a refreshed approach. Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies; you are technically curious and creative. Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. You don't rely only on 'I've seen this done,' but instead think critically to solve problems. Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress. What Success Looks Like: EMEA customers achieve time-to-value quickly and predictably Implementation quality is consistent across segments without feeling templated Upmarket customers receive an enterprise-ready onboarding experience Clear, effective transitions into Customer Success support strong adoption momentum Scalable processes reduce manual effort while preserving quality You could be a great fit if: ‍ You love to coach. You see every teaching moment as an opportunity and are excited to help your team and our customers grow. You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes. You approach all stakeholder conversations with confidence. You are a great listener. You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs. You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions. ⚡️You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy. Your peers describe you as detail-oriented and technically proficient. You take pride in internal operations. You are data-driven. You use metrics and analytics to inform decisions and measure success. You are adaptable. You can navigate changes in a fast-paced, evolving environment. You might not be a great fit if: You prefer being an individual contributor. You prefer an in-person role over remote. You are less interested in customer-facing roles that require both technical and interpersonal skills. You are accustomed to defining ideas and strategies, yet not responsible for their execution. You prefer working with a simple product (such as a point solution). You prefer exclusively to build (rather than build, iterate, optimize). Our Philosophy Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us: We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell. We want to offer deep expertise whenever we interact with prospects and customers. We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly. We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we'll get into these and other values during the hiring process. The Interview At Ashby, our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety: 30 min - Recruiter Screen with Talent Team 45 min - Interview with Head of Professional Services (Hiring Manager) 45 min - Mock Customer Escalation Call Final Round Part 1: 30 min - Interview with VP of Customer Success 30 min - Cross-functional Leadership interview Final Round Part 2: 30 min - Interview with CEO 10 min - Closing Questions with Hiring Manager Benefits You'll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. You get to sell a product that our prospects & customers are truly excited about. Competitive compensation is offered. 10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks recommended per year. Expect "Vacation?" in our one-on-one agenda until you start taking it Twelve weeks of fully paid family leave in the US . We plan to expand this to employees in other countries as situations arise. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

About us Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ About the role You will lead the accounts receivable process, from cash application to collections, reconciliation and revenue-related reporting. You will make sure every transaction across all payment providers is captured accurately, reconciled on time and accounted for in line with applicable standards. You will manage the full AR cycle: gross revenue, refunds, fees, chargebacks, cash collections. Payment provider reconciliation Own daily, weekly and monthly reconciliations across multiple payment providers (e.g., Stripe, PayPal, Finix, Nuvei, Worldpay) Reconcile gross sales, fees, chargebacks, refunds, disputes, reserves and payouts to bank statements and the general ledger Investigate and resolve variances, timing differences and unmatched items promptly Manage multi-currency settlements and FX differences Accounting standards and revenue accounting Apply relevant standards, including IFRS 15 / ASC 606 (revenue recognition), IFRS 9 / ASC 326 (expected credit losses), and IAS 21 / ASC 830 (foreign currency) Maintain accurate deferred revenue balances Calculate and review provisions Prepare and review AR and deferred revenue roll-forwards, journal entries and supporting schedules Ensure correct sales tax treatment in coordination with Tax team Month-end close, controls and audit Deliver AR-related close tasks on schedule and to a high standard of accuracy Design, document and maintain internal controls over AR and cash Serve as the primary contact for internal and external auditors on AR, revenue and cash matters Prepare clear variance analysis and KPI reporting for Finance leadership Qualifications Strong tech skills and tech-savvy mindset. Proven ability to adopt and leverage AI technologies, and AI agents. AI adoption is an essential part of how the Company operates across all processes. Bachelor's degree in Accounting, Finance or a related field; professional qualification (CPA, ACCA, CA, CMA or equivalent) strongly preferred [7-8]+ years of accounting experience, including [2-3]+ years in a role in AR, revenue accounting or finance operations Proven experience in a subscription, SaaS, digital or recurring-revenue business Strong hands-on experience reconciling high-volume transactions across multiple payment service providers and currencies Solid working knowledge of IFRS and their practical application to subscription models Experience with deferred revenue accounting, chargebacks, refunds and payment-dispute handling Advanced Excel / Google Sheets skills; comfortable working with large datasets Strong analytical, problem-solving and communication skills, with attention to detail and the ability to work to tight deadlines Technical experience is required, preferably with basic SQL knowledge or junior-level developer skills. Location Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. Benefits Discover the perks of being part of our vibrant team! We offer: Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! Interview Process After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: Recruiter Screening (40 minutes) Technical Interview (90 minutes) Final Interview (60 minutes) Life at Ruby Labs At Ruby Labs, we move fast, aim high, and expect the same from our team. We're not here to play small—we're here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you're hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Overview of the role We're on a mission to modernize insurance, making it simpler, more accessible, and customer-first. The insurance industry is a $1T market that has remained largely untouched by the digital revolution, and PolicyMe is here to change that. As a remote-first, Toronto-based startup with big ambitions, we're looking for a Home & Auto Insurance Advisor to help us build the future of insurance in Canada and beyond. As a Home & Auto Insurance Advisor, you'll be on the front lines helping customers protect their homes and vehicles while delivering a modern, digital-first experience. You'll focus on sales execution - handling inbound leads, closing business, and providing clear, honest advice that builds long-term trust with our customers. You'll also collaborate with the rest of the team to refine our sales processes, share insights from customer conversations, and contribute to the continued growth of PolicyMe's P&C business. Reports To : Associate Director, Home & Auto What you'll be doing First 6 months Educate prospective customers on Home & Auto insurance options using PolicyMe's digital platform and your product expertise, breaking down coverage in clear, honest terms so they feel confident moving forward. Manage a high-volume, inbound pipeline of Home & Auto leads, moving them efficiently through the sales funnel and converting qualified opportunities into closed policies via phone, SMS, and email. Use HubSpot to track every touchpoint - calls, emails, follow-ups, and deal stages - so your pipeline is always clean, up to date, and easy to forecast from. Recommend the right coverage based on customer needs using a consultative, customer‑first approach that balances protection, price, and eligibility. Build and refine sales scripts, talk tracks, objection‑handling, workflows, and follow‑up sequences in HubSpot to improve contact rates, appointment show rates, and close rates. Work directly with engineering and product to refine client digital experiences and communicate how our products are performing. Set the tone and standards for how PolicyMe serves P&C customers by delivering a high‑energy, high‑conversion, but always honest and customer‑centric experience on every interaction. Ensure all recommendations and customer interactions are fully compliant with RIBO requirements, carrier guidelines, and internal policies. 6–12 months and beyond Establish yourself as a top‑performing Home & Auto advisor, consistently hitting and exceeding monthly sales and activity targets (contact rate, talk time, conversions etc). Continuously optimize your own sales process by testing new hooks, discovery questions, and follow‑up cadences - and feeding winning approaches back into team playbooks. Contribute to a scalable, repeatable sales playbook for Home & Auto by logging accurate data in HubSpot, surfacing common objections, and helping refine qualification criteria and next‑best actions. Help position PolicyMe as Canada's go‑to digital‑first distributor of personal insurance by delivering an experience that feels modern, simple, and genuinely sales‑driven in the best sense: efficient, helpful, and outcome‑oriented. What we are looking for A licensed P&C advisor in Ontario (RIBO Level 1 or higher). 3+ years of experience selling personal lines (Home & Auto), ideally in a high‑volume, phone‑based or digital sales environment. A builder mentality - entrepreneurial and adaptable - with a track record of not just working a process but improving it (scripts, sequences, qualification, and follow‑up) . A proven track record of exceeding sales targets in a consultative sales environment, with comfort owning a full inbound pipeline from first contact to close. Strong pipeline management and organization skills: you're comfortable juggling a large volume of leads while maintaining tight follow‑up discipline and clean CRM hygiene. Strong communication skills and a consultative sales style - you can manage objections, explain complex coverage concepts clearly, and make clients feel heard while still driving to a decision. High empathy and discretion, especially when discussing personal and financial details, paired with a clear sense of urgency and ownership over your numbers. Comfort with CRM and workflow tools (HubSpot preferred) and a willingness to lean into data, playbooks, and feedback to continuously improve performance. High ethical standards and a commitment to compliance, confidentiality, and always putting the customer's best interests first - even while you're chasing ambitious sales goals. Experience at a digital‑first distributor is an asset. Why join us: Generous PTO - 20 vacation days A comprehensive benefits plan with premiums paid in full by PolicyMe Investment in your professional development, including an L&D budget, AI tooling budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential An extremely high performing, low-ego, remote-first team that is truly disrupting an old industry Option to work from home or our Toronto-based office (bonus: we cover the costs to bring all our employees in-person twice a year for experiential socials!) Access to stock options based on performance Compensation: The total target cash compensation for this role with OTE is $80,000–$90,000 CAD , based on experience. We'll walk through the details together during the interview. Compensation Additional Information About PolicyMe: At PolicyMe, we are Canada's leading digital insurance solution, offering straightforward and affordable financial protection for families from coast to coast. Our product suite includes Life Insurance, Critical Illness Insurance, and Health & Dental Insurance, all tailored to Canadians' evolving needs. We also offer B2B2C solutions, partnering with organizations to provide seamless digital insurance options. Founded by a team of insurance experts and technology entrepreneurs, PolicyMe is committed to making insurance simpler and more accessible. Since our launch in 2018, we have grown exponentially, selling over $10 billion in insurance coverage to Canadians. We are proud of the team we've built and are excited for those that are yet to join us. We operate with a remote-first culture, attracting top talent from across Canada. If you're looking for a fast-paced, collaborative environment, working alongside incredibly ambitious yet humble humans, we may be the right place for you! To learn more, visit www.policyme.com . Additional Notes: Job Vacancy: This role reflects growth in our team and expanded operational scope. We're hiring to support increasing demand and continue delivering an exceptional customer experience. Commitment to Equal Opportunity: PolicyMe is an equal opportunity employer. We welcome applicants of all backgrounds and provide fair consideration regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability. Accessibility Statement: We are committed to providing an accessible hiring experience. If you require accommodations during the application process, please indicate this in the "Additional Information" section of your application. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Company Description Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you'll want to do it again, and we also believe that work should be fun, so that you'll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. Role Description Givebutter is hiring an Engineering Manager to lead our Treasury pod. You'll be directly responsible for delivering world-class financial infrastructure to our nonprofit users, maturing our engineering practices, and growing a team of skilled engineers. Engineering Managers at Givebutter are hands-on. You'll ship code, review PRs, make architectural decisions from a place of actual context, and stay close to production - monitoring systems, jumping into incidents, and understanding how your team's work actually behaves in the wild. We don't expect you to carry IC load like a senior engineer, but we do expect you to be in the editor regularly, pair when it helps the team, and prototype your way through ambiguity. If you've been fully out of the code for years and want to stay there, this probably isn't the right fit. The managers who thrive here earn trust on both the people side and the technical side. You'll report directly to our VP of Engineering and carry out our product vision while building a scalable engineering culture that breeds innovation. You'll make sure we ship excellent user experiences on time without compromising on security, design, or performance. You'll cultivate a team of high performers by removing roadblocks, building processes that incentivize excellence, and bringing real expertise in fintech and financial systems. We've already built a strong foundation, powering hundreds of millions of donations to over 40k organizations, and you'll take that impact much further. Why join Givebutter's Engineering team? Code Democracy – Every engineer has a voice. We value diverse perspectives and foster an environment for open discussion on architecture and technical ideas. Autonomy & Focus – Our engineers enjoy flexibility with minimal meetings and uninterrupted time to dive deep into problem-solving. Seamless CI/CD – Our deployment pipelines are fully automated, enabling engineers to focus on creating impactful code rather than managing deployments. Mission-Driven Work – You'll be part of a team that supports nonprofits, charities, and organizations making a real difference around the world. What You'll Bring to the Team An execution mindset with a strong bias toward delivering and iterating A product-oriented approach with a keen eye for consistency and user impact A passion for leadership and the ability to scale engineering practices in a high-growth environment Experience building financial products and a deep understanding of money movement, compliance, and financial infrastructure Responsibilities Collaborate with the VP of Engineering to develop and execute the Treasury engineering strategy Lead, manage, and mentor a talented team of full-stack engineers building Givebutter Wallet features, payment tools, and financial dashboards Own the Treasury engineering function, setting technical direction and ensuring alignment with company objectives Drive the development of same-day ACH transfer tools, card issuing systems, and QuickBooks integration that help nonprofits move money faster Build and maintain financial infrastructure that enables nonprofits to earn rewards on their funds and put money to work faster Bring technical expertise to the evolution of Givebutter's financial systems; ensure architecture and stack are optimized for security, reliability, and growth Improve internal engineering workflows, continually refining best practices Champion code quality across the team and uphold a high standard for maintainable and scalable solutions Evaluate and apply AI and machine learning tools to drive innovation in financial product development Requirements 7+ years of experience in full-stack development with expertise in modern web technologies (e.g., React, JavaScript, TypeScript, PHP/Laravel) Hands-on experience designing and building scalable financial or fintech systems, ideally including payment processing, ACH, card issuing, or accounting integrations At least 2+ years of experience managing a team of 5+ engineers Strong understanding of financial compliance, security requirements, and data integrity in regulated environments Proven experience in people management, mentorship, and clear communication Demonstrated success in hiring and developing remote engineering teams Experience in a product-led growth environment is a strong plus More about Givebutter Benefits Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. 401k: We offer a 3% 401k match for all eligible employee's. Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most. Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery. Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. Professional Development: We offer learning and development reimbursement opportunities. Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. References: We connect with a few folks you've worked closely with to get a better picture of your working style and impact. Offer: If all goes well, we'll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!

What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally. The Role: We are looking for an exceptional Staff Product Manager to lead our flagship Checkout experience – the most strategically critical, highest-visibility product surface at Paddle. Every dollar our customers earn flows through Checkout. This is a massive-scale engine: we handle ~10 million sessions a month , processing $180M+ in monthly payments across a global network of 10,000+ sellers . The decisions made here directly move the needle on conversion, revenue, and customer trust. This is the toughest product role at Paddle, and we're looking for someone who is energised by that. You will own the Checkout product end-to-end: its strategy, its roadmap, its performance, and its commercial outcomes. You'll operate as the senior product voice in the room with our executive team, engineering leaders, and largest customers, and you'll be expected to set the bar – not just for what we ship, but for how the wider product org makes decisions, runs discovery, and uses data. You'll work in a trio with a strong engineering lead and an experienced product designer, with daily exposure to Sales, Solutions, Customer Success, Risk, Finance, and Exco. Given the cross-functional intensity of the work, this role requires regular in-person collaboration with the Checkout team and the wider Payments group. This is an opportunity for a staff-level operator who wants to own a product that genuinely matters – one with hard technical problems, real commercial stakes, and the platform to influence company strategy. What you'll do: Strategy & Roadmap Ownership: Own the long-term vision and strategy for Checkout, grounded in market trends, payments innovation, customer needs, and Paddle's commercial goals. Translate this into a roadmap you can defend at Exco and to customers. Make – and stand behind – the tough prioritisation calls. Navigate ambiguous, multi-stakeholder trade-offs where the "right" answer requires deep judgement across technical constraints, commercial impact, compliance, and UX. Set the bar for discovery and prioritisation across the wider Payments group; coach other PMs on how to do this well. Product Development & Delivery: Lead end-to-end delivery of complex, multi-faceted initiatives without needing oversight. Define and enforce the delivery standards (discovery, specs, experimentation, launch quality) that the rest of the product team operates against. Work in a tight trio with engineering and design to ship fast, instrument well, and iterate based on real customer signal. Use AI tooling to compress the loop from idea to spec to prototype – we expect ideas to be testable in days, not weeks. Run a continuous programme of optimisation – A/B tests, beta programmes, usability research – to compound conversion and UX gains across a high-volume, consumer-facing surface. Data, Metrics & Commercial Impact: Own the KPIs that matter for Checkout (conversion, authorisation rates, revenue impact, NPS, etc.) and weave them into the strategic narrative for the business. Dive into data independently. We don't expect you to wait for an analyst; we expect you to pull the numbers (with AI help where it accelerates you), form a hypothesis, and bring a recommendation. Use product data to influence business strategy beyond your immediate roadmap – pricing, GTM, risk policy, settlement, etc. Stakeholder Management & Storytelling: Align senior stakeholders – including Exco, Sales leadership, and key customers – around the Checkout strategy. Tailor the message, never the substance. Craft compelling written narratives. At staff level we expect your docs to be the artefact that drives decisions, not a deck or a meeting. Be a credible technical partner to engineering on complex payments, integrations, and platform decisions. GTM & Customer Proximity: Oversee GTM for Checkout launches across multiple customer segments and geographies, working with Marketing, Sales, Solutions, and Support. Shape the customer-centric culture of the team – consistently in front of customers yourself, and building the processes that keep the rest of the team close to them too. We'd love to hear from you if you: You're used to owning a high-stakes, high-complexity product end-to-end with clear, measurable business impact – or you're a senior PM who is unambiguously operating beyond your title. You have specific, hands-on experience with payments, checkout, or comparable consumer-facing fintech experiences at scale. You understand auth rates, 3DS, SCA, PSP economics, fraud trade-offs, etc. You've worked on high-volume, consumer-facing products where small UX or technical changes have outsized commercial impact, and you can talk through specific wins you've owned. You're technically credible – comfortable in the details with engineers, able to reason about systems, APIs, and trade-offs without needing them to translate. You're data-fluent and metrics-led. You don't believe a thing until you've seen the numbers, and you can run your own analysis end-to-end. You use AI as a daily force multiplier – for research, writing, analysis, and building functional prototypes – and can show specific examples of how it's changed the quality and speed of your output. You'll be working alongside engineers and designers who are pushing the same boundary. You've built and shipped in scale-up or startup environments, including zero-to-one work. You're at home with ambiguity, not blocked by it. You're an outstanding written and verbal communicator – English is your primary working language, and your writing changes minds. You're comfortable managing hard trade-offs across customers, Sales, Engineering, Compliance, and Exco – and you stay constructive when the room is tense. You value regular, in-person collaboration with your team and wider stakeholders – this role isn't a fit for fully remote working. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Our Values Paddle Together - "None of us, is as smart as all of us" Paddle Simply - "Simple can be harder than complex: you have to get your thinking clean to make it simple" Paddle for others - "We can realise our wildest dreams, so long as we help enough other people to realise theirs" Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We are a 'digital-first' company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10, 000 software sellers in 245 territories globally. The Role Self-serve today represents a meaningful part of Paddle's revenue. This role owns the commercial mandate to grow that significantly. Not just to run self-serve, but to build the strategy for where and how it scales, and execute against it. We're hiring a Director of Self-Serve to take full commercial ownership of Paddle's self-serve motion, running and scaling it as a business line. Self-serve is a material and fast-moving part of our revenue, and it needs an owner who thinks in unit economics, not just funnel metrics. You'll set the strategic direction, and work across Finance, Product, Engineering, Demand Generation, Partnerships, and RevOps to align everyone behind it. Getting this right is a genuinely cross-functional endeavour, and your ability to bring people with you will be just as important as your commercial acumen. You'll operate with a small, focused team including engineering capacity. This is a role for someone who wants to build and run the engine hands on, not manage through layers. What you'll do Own the line. Carry the commercial number for self-serve end to end, from acquisition through adoption, to revenue and net retention. Own the unit economics, and how they improve. Set the strategy. Form a clear commercial view of where self-serve creates value, ensure Finance and Product alignment, and translate it into a plan the business can execute against. Own activation and time-to-value. Evolve who and how we onboard through self-serve, how we nurture them through lifecycle stages, and the in-product experience that gets them to value fast. Increasing volume while decreasing time-to-value, not trading one for the other. You fundamentally approach the self-serve experience as a product, running structured discovery and experimentation, not defaulting to only marketing levers. Shape the demand. Define the customer profile that makes the economics work and work collaboratively with Demand Generation on the targeting you need, co-owning a single funnel against a shared ICP. Orchestrate cross-functionally. Codify the work into clear streams with clear owners, influence the Product, Engineering, and Risk roadmaps, and run a regular business cadence that keeps people aligned on priorities and impact. Deepen partner integrations. Work hand-in-glove with Partnerships to turn distribution relationships into deep well-integrated channels, owning the commercial outcome of partner-sourced volume. Build and run the engine. Design and run the experimentation, tooling, and tracking to improve funnel codification, time-to-value, activation, and conversion using AI where it raises velocity and quality, applied to the right customer. As the motion scales, you'll shape the team around it. Make the economics stack up. Working closely with finance you own self-serve pricing and packaging as a lever, to ensure profitable scale. How you operate Go get the answer yourself. When something doesn't add up, you pull the data, run the analysis, and don't wait to be handed a conclusion. Self-reliance is core to how you operate, not a fallback when support isn't available. You interrogate, not just observe. Live the 'five whys' principle, with the ability to take a plausible looking number, trend, signal and stress-test it until you've found the actual driver, not the first explanation that fits. You default to hypothesis and experiment before you default to opinion or output, treating the funnel as something to be iteratively shaped, not just optimised within. Given a mission, you don't let go of it. You have a real hunger to find and unlock value you believe is there, working through blockers, organisational, technical, or data. We'd love to hear from you if you are Deeply experienced in a PLG or self-serve motion in a high-growth tech business, where you've built and owned the funnel rather than a sales-assisted or enterprise motion, and have been accountable for the number, not adjacent to it. A commercial operator who has owned a revenue line, channel, or segment. Someone who operates in founder mode with the instinct to understand the economics, not just the funnel beneath them. You think like a product manager: prioritizing ruthlessly, scope experiments tightly, and see the boundary between growth and product as something to work across. Fluent at moving from data to a commercial conclusion, with the discipline to separate signal from noise and turn analysis into a clear decision rather than a list of observations. A sharp critical thinker who interrogates the brief rather than taking it at face value, challenges assumptions (including ours), and is as willing to conclude "this isn't where we should be investing" as to confirm the plan. A genuine cross-functional leader who has brought structure to messy, multi-team programmes, influenced roadmaps you don't control, and run the cadence that holds a programme together. A credible presence in front of senior stakeholders up to executive level; you communicate with clarity and authority and can take a room with competing priorities to a clear decision. Equally comfortable operating at altitude and dropping into the detail, and always coming back up with a point of view, not just findings. Able to use AI pragmatically; dynamic onboarding, predictive scoring, real-time segmentation, as a means to commercial outcomes, not an end in itself. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We're a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training. Connecting at Paddle We're a 'digital-first' company, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations. We recognise that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration. Our Paddle hubs: In Europe: UK (London headquarters), Lisbon, Amsterdam and Dublin In North America: Toronto (Canada) Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work. To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.

About DeleteMe : DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud. Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That's why 30% of the Fortune 100 , top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job Summary: We are looking for a skilled and customer-focused Solutions Engineer – Cybersecurity to join our team. In this role, you will act as a technical expert and trusted advisor to our Account Executives (AEs), supporting cybersecurity conversations across all territories. You'll engage directly with prospects and customers to explain the value and technical capabilities of DeleteMe's solutions, helping to tailor demonstrations, answer security-related questions, and remove technical blockers from the sales process. Job Responsibilities: -Partner with AEs across regions to support technical pre-sales conversations and product demos -Deliver compelling presentations and product walkthroughs tailored to security-conscious buyers and stakeholders -Serve as a subject matter expert on DeleteMe's cybersecurity value proposition, privacy posture, and technical differentiators -Translate complex technical concepts into clear business value for prospects and customers -Collaborate with Product, Engineering, and Customer Success to stay current on platform capabilities, roadmap, and security updates -Assist in responding to RFPs, RFIs, and security questionnaires -Support proof-of-concept and trial deployments with technical guidance and solutioning -Help refine technical sales content, FAQs, objection handling, and demo materials based on field learnings Job Requirements: -Minimum of 3+ years of experience in a Sales Engineer, Solutions Engineer, or similar pre-sales technical role -Strong understanding of cybersecurity principles, threat landscapes, and enterprise security requirements -Experience working in a SaaS, B2B sales environment with complex sales cycles -Excellent presentation skills with the ability to tailor communication to technical and non-technical audiences -Proven ability to collaborate across Sales, Product, and Engineering teams -Familiarity with privacy, data protection, or identity-related technologies is a plus -Experience with tools like Salesforce, demo platforms, and documentation systems -This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. What we offer: Comprehensive health benefits - Medical, Vision, Dental 401k matching 20 days paid time off 15 sick days 12 company-paid holidays Childcare expense reimbursement Fitness and cell phone reimbursement Birthday time off Benefits and eligibility may vary based on role, employment status, and other factors. Compensation Additional Information

Meet Upside : We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives. The Impact You'll Make: We're looking for a motivated Strategic Account Manager to join our growing team. In this role, you will lead the development of strategic account plans that serve to retain and grow our partnership with some of the fuel and c-store industry's biggest brands. You will develop detailed knowledge of the product, coordinate with internal partners, strengthen client relationships through informative reporting and outstanding service, and ensure clients are always receiving excess value from the Upside platform. As a Strategic Account Manager, you will collaborate with multiple teams including analytics, product, marketing, and operations to represent the voice of the customer and to help achieve business growth. This role reports to our Senior Manager, Account Management. Work with our clients through onboarding to long-term account management, cultivating trust and belief throughout their partnership with Upside Improve retention of accounts through platform education, using customized decks and data in a relevant way to ensure client understanding and participation Proactively predict and address concerns before they advance to churn risk Grow relationships, including supervising and leading account-health metrics (CSAT, Retention, and Growth) Identify and close expansion opportunities, including adding more sites, c-store launches, and conversions to long-term agreements Lead monthly account reviews with merchant partners, interpreting raw account data to build performance reports, case studies, and white papers Proactively maintain account health at multiple levels across client businesses, including senior executives of Fortune 500 companies Collaborate effectively with internal Upside teams, including analytics, product, marketing, and operations, to ensure a consistent, positive experience for our customers Competencies You Have: 7+years of client-facing experience including 4+ years of enterprise experience in technology or retail fuels; Bachelor's degree required Strong public-speaking skills, and the ability to speak to both formal and casual audiences Proven experience exceeding goals Project-management abilities, including timeline management, client communication, and report interpretation Creative demeanor, with a capability to work successfully with both internal and external clients. Strong analytical skills that will translate analysis into relatable and compelling talking points and stories Experience operating sales technology tools (e.g. Salesforce, Outreach, Gong) Ability to travel up to 20% Location: This role offers location flexibility, however, if you're based in the Washington, D.C., Austin, Chicago, or NYC metropolitan regions, in-office attendance is required on a hybrid basis. Compensation: The U.S. base salary range for this full-time position is $151,000 - $180,000 + commissions + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process. #LI-Remote #LI-CO1 Benefits: Medical, dental, and vision coverage starting on Day 1 Equity (ISOs) 401(k) program Family planning programs + paid parental leave Physical fitness and wellness memberships Emotional and mental health support programs Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break Flexible work environment Lunch reimbursement for in-office employees Employee Resource Groups Learning and Development stipend Transparent culture Amazing mission! Diversity and Inclusion: Diversity drives innovation, and our differences make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here! If there's anything we can do to support a disability or special need during your application or interview process, please email accommodations@upside.com. This email is for accessibility accommodations only, it should not be used to submit job applications. Notice To Recruiters And Placement Agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Karbon is further ahead on AI adoption than most companies our size. Every department is running AI daily. Hundreds of skills and workflows have been built by our own team. Fourteen department champions drive adoption and share knowledge across the business. The foundation is real and it works. The next phase is scale. We need one person whose entire job is extending what we have built, measuring what it returns, and adding the next layer of capability. Not a strategy deck. A working system, the governance that makes it trustworthy, and the numbers that prove it. You will report into the CEO and work across every department. You will have the access and sponsorship to make changes stick. About the Role Build the Tooling Ship internal automations and agents that remove repeated manual work across Sales, CS, Implementation, Support, and Operations. Connect AI to the systems we already run, through APIs and MCP servers. The first build is the data gateway. Karbon runs its own MCP server. You extend it into a routing proxy that sits between Claude and every internal data source teams need. Authentication via Okta. RBAC enforcement by department. Request logging for spend attribution and audit. Once the gateway is approved by Security, new connectors plug into a config entry instead of triggering a full review each time. That is your first thirty days. After that: CS gets a renewal risk signal. Sales gets a proposal draft automation. Implementation gets a SOW generator with scope-creep flags. Support gets a ticket triage router. Prototype fast. Harden what people use. Delete what they ignore. Hand every tool to an owner in the team that uses it. You build it. They run it. Own Governance and Visibility Manage the Claude access and provisioning workflow — seat requests, model and tool access, connector approvals — and the Slack workflows that support it. Run the connector security review pipeline in partnership with Security. Own the spend dashboard across all AI tools, not just Claude. Cursor, Codex, Linear AI, and anything else the org is running sit alongside Claude in one view. Department leaders see their own number weekly without asking you to pull it. Bad trends surface before they become invoice surprises. Extend that visibility into an ROI framework: adoption rate, hours saved, cost per seat, project-level impact. Partner with Finance on budget accountability. Run the AI champions program. Fourteen department champions, organized into pods, own peer enablement and skill submissions within their teams. You run the cadences, maintain the hub pages, and hold champions accountable for engagement. When people leave Karbon, their projects and skills do not leave with them. You own the offboarding flow that captures and reassigns that work. Build and maintain the AI wiki — per-department documentation of tools, active use cases, and skills in use. Keep it current as tools evolve. Train Teams and Set the Standard Work with each department lead to agree how their team uses AI, then hold that standard. Run practical training. Short, specific, and repeatable. Teach people the efficient way to get the same answer. Most cost problems are habit problems. After month one, you know what each team's workflows look like because you built them. That makes you a better trainer than anyone who has not. Build and maintain a shared library of prompts, skills, and patterns so knowledge stays when a person leaves. Own the pipeline that moves skills from intake through review to the shared library — and automate the parts of it that should not require a human. Measure and Report the Return Define the small set of metrics that show whether AI is working: cost, adoption, delivery, and quality. Build the data pipelines behind those metrics. Expect the source data to be messy. Publish a regular report to the executive team. Same format every time. Bad news included. Delete any metric that has not changed a decision in a quarter. About You! You shipped production software in the last two years, as the person writing the code. Python or TypeScript, SQL, and REST APIs. You built something real on top of a large language model. Not a demo. Something with users, error handling, and a cost you had to control. You worked directly with non-technical teams as the technical person in the room. Forward deployed engineer, solutions engineer, GTM engineer, internal tools engineer, or similar. You know what a CS renewal motion looks like and what implementation scoping feels like. You do not need to have worked in those roles. You need to have built something those teams actually used. You can build a number out of messy data and defend it to a CFO. You have run a cross-functional program where the participants did not report to you — a champion network, an ambassador program, an adoption initiative. You know how to create accountability without authority. You write clearly, and you can say no to work that will not pay off. Bonus Points: Accounting, professional services, or B2B software market experience. Familiarity with MCP server development, Claude API, or agent frameworks. Experience with Okta or similar identity providers. What Success Looks Like! By month six: Three automations run in production, each owned by the team that uses it. Every department leader can see their own AI usage and cost, including spend outside Claude. The spend dashboard is live and trusted. Your first report to the executive team is argued with, not just acknowledged. The gateway has Security sign-off and every new connector goes through it. By month twelve: Cost per unit of work delivered is moving in the right direction, and everyone agrees on how it is calculated. Three departments extend and run their own tools without you. New starters learn our way of working with AI as part of onboarding. Champion pods are submitting and reviewing skills without you in the loop. The AI wiki is maintained by department owners, not by you. Why Work at Karbon? Gain global experience across Australia, New Zealand, UK, and Canada Strong benefits package including: Flexible Time Off with an encouraged 4 weeks use per year Company paid medical for you and eligible spouse/partner and dependents Paid dental and vision and eligible spouse/partner and dependents 401(k) with company matching Flexible Spending Account Up to 8 weeks paid parental leave Work-from-home stipend Work with (and learn from) an experienced, high-performing team A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $180,000—$190,000 USD Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links. Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Please note: Our Talent team at Jobber will be offline for Jobber Impact - our flagship event of the year, bringing Jobberinos together to connect, learn, and celebrate what we're building - starting October 6th and extending until October 9th. We'll be back to go through applications and reach out with an update on your candidacy once we return next week! This will be updated automatically on all job posts above our What you can expect from Jobber headline. The automated email to candidates will have the same message as above. Do you think differently about risk? Are you excited by the idea of building credit risk management from the ground up, AI-native, rather than bolting AI onto an old playbook? Then Jobber might be the place for you. We're looking for a Manager, Credit Risk to join our Fintech department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want! Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers . The Team: Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful—whether that's helping them get paid through Jobber Payments, or, in the near future, offering them access to capital through a growing lending business. Our Risk team is a critical part of the broader Fintech team, and core to Jobber's success. Credit Risk is responsible for the frameworks, models, and operational discipline that let us extend payments and lending products responsibly, protecting both our customers and Jobber from undue credit exposure. The Role: The Manager, Credit Risk will lead and grow a team of Credit Risk Analysts, owning the day-to-day operations of the credit risk function while helping build it into something more ambitious: an AI-native credit risk practice, built for Jobber Payments today and ready to scale into a growing lending business. This is a role for a builder, not a doer—someone who looks at a manual process or an ad hoc decision and asks how it should be automated, modeled, or systematized, rather than simply executed by hand. You'll work closely with Data Science and Risk Analytics to design and strengthen credit risk models, policies, and monitoring, and you'll partner cross-functionally across Fintech, Product, and Customer Support to make sure credit risk decisions are embedded seamlessly into the products our customers use every day. The Manager, Credit Risk will: Lead, coach, and grow a team of Credit Risk Analysts, setting the standard for how the team investigates, decisions, and communicates credit risk. Own credit risk operations end-to-end: underwriting and exposure decisions, portfolio monitoring, loss forecasting, and reporting on credit risk performance and trends. Partner closely with Data Science and Risk Analytics to build, validate, and improve credit risk models and decisioning logic, including scorecards, statistical models, and machine learning approaches where they add value. Champion an AI-native approach to credit risk management—using AI and automation to build novel solutions to novel problems, not just to speed up existing workflows. Build and strengthen the credit risk function for Jobber's payments business today, and lay the groundwork for credit risk management of a growing lending business. Work cross-functionally with Fintech, Product, and Customer Support teams to embed credit risk policy and controls into product and operational workflows. Develop a credit risk provisioning process and reserving practices building from IFRS9 or equivalent GAAP standards, partnering with Finance and Accounting as needed. Identify opportunities to automate manual credit risk processes and drive them from idea through to implementation. Report on credit risk exposure, portfolio health, and emerging trends to Fintech and Risk leadership. Support broader Fintech and Risk initiatives on credit-risk-relevant topics, including vendor evaluations and new product launches. To be successful, you should have: Demonstrated experience in credit risk, in financial services, fintech, payments, or lending, including people leadership or mentorship of an analyst team. A builder's mindset: a track record of solving problems through automation and tooling, not just process, and genuine enthusiasm for using AI to build new approaches to credit risk rather than only applying existing ones. A deeply data-centric approach to decision-making, with comfort working directly in the data rather than relying solely on others to produce it for you. Proficiency in SQL and Python (or a similar language), enough to independently pull, analyze, and interrogate data and to collaborate credibly with Data Science and Analytics. Working familiarity with statistical and machine learning approaches used in credit risk management (e.g., logistic regression, decision trees, gradient boosting)—you don't need to be a data scientist, but you should understand what these approaches do, how they work at a conceptual level, and when it's appropriate to apply them. Familiarity with IFRS9 or equivalent GAAP standards (e.g., CECL) for credit loss provisioning, or a strong ability to learn and apply this quickly. Strong written and verbal communication skills, with the ability to translate technical or quantitative findings into decisions that product, operations, and leadership stakeholders can act on. A genuine passion for fintech, and curiosity about how payments and lending products should manage risk differently than legacy financial institutions. The ability to embrace ambiguity and change—we don't know what we don't know, so you should be comfortable coming in and improving the process rather than waiting for one to be handed to you. The ability to work autonomously with strong time management skills. We are a mix of fully remote and hybrid distributed across the country. While you'll be part of a team, you'll need to be a self-starter who can find direction and guidance proactively. It would be really great (but not a deal-breaker) if you had: Familiarity with credit scorecards, including scorecard development, calibration, or monitoring. Experience building or overseeing credit risk models or policies for a lending product (installment loans, lines of credit, merchant cash advances, or similar). Experience with modern payments or lending infrastructure (e.g., Stripe, Adyen, Plaid, or similar). Experience working with or evaluating AI/ML tooling or vendors for risk decisioning. Familiarity with Slack, Salesforce, Asana, Confluence, or other collaboration tools. For extended remote roles: We believe great collaboration is intentional, and that means coming together in person to build, brainstorm, and connect from time to time. This role is open to candidates anywhere in Canada. Employees who live in one of our hub cities—Edmonton, Toronto, Vancouver, or Kitchener-Waterloo—will participate in their department's in-office schedule, while employees outside our hub cities will work remotely. Compensation: At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $121,000, a midpoint of $142,200, and a maximum salary of $163,600, designed to show the progression from learning the ropes to truly excelling. We design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth. Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process! What you can expect from Jobber: A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. A bit more about us: Job by job, we're transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We're bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they're successful we all win!

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. About the Role Social is one of the most visible surfaces of the LP brand, and it's ready for a strategic owner. You'll set the direction for how LP shows up across every platform, from LinkedIn to Reddit, and turn that presence into a real growth channel rather than a content calendar that runs on its own. This is a build role. You'll define the strategy, prove that social drives pipeline, and make the function a reliable partner to the rest of marketing. You'll work closely with our CEO on his thought leadership presence and with content, demand gen, and sales on campaigns that need social to land. What You'll Do Build and publish a documented social strategy within your first 90 days: channel priorities, content pillars, posting cadence, and voice guidelines, reviewed quarterly against performance data. Own a quarterly social-sourced pipeline target, set jointly with sales and RevOps, and build the reporting that shows a clear line between social activity and business results. Grow share of voice for LP's core narrative through follower growth, reach, and impressions on flagship content, including our CEO's thought leadership and our Reddit presence. Manage community health end to end: engagement rate, response time, and sentiment, with a clear before-and-after benchmark from your first day. Make social a dependable contributor to at least one other function's goals within your first year, such as the newsletter's social section, video series distribution, or webinar promotion, with a documented handoff process. Own real-time judgment calls. Reddit threads and comment sections move fast, and there's no playbook for every scenario. You'll decide when to engage, when to escalate, and how to protect the brand without waiting for direction. What We're Looking For Skills and Experience 4-6 years in social media or community management, with at least 2 years owning strategy rather than executing someone else's calendar. Deep working knowledge of how platforms actually behave, not a one-size-fits-all approach to LinkedIn, Instagram, Reddit, YouTube, and TikTok. Comfortable pulling and interpreting engagement, reach, and conversion data, and adjusting strategy based on what the numbers say. Strong brand voice discipline. You can make LP sound like LP everywhere, including in fast-moving, informal spaces like Reddit. Hands-on content creation or art direction skill, whether that's producing content yourself or briefing designers and videographers effectively. Attributes You operate as a strategic owner of the function, not an execution arm. You spot opportunities and act on them rather than waiting to be asked. You have strong judgment under ambiguity. When something goes sideways in public, you own it end to end. You hold a high quality bar even at volume. Social is often a prospect's first touchpoint with LP, and you know sloppy content undercuts the brand. You work fluidly across functions. Social touches nearly everything else in marketing, and you're comfortable coordinating with content, demand gen, sales, and leadership. You stay ahead of platform shifts and cultural moments instead of catching up to them weeks later. Compensation Additional Information Join us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date. More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform. Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.