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Director, Account Management - UK
Full TimeOn-siteMid
dentalcompliancecompliancesalesaccount managementpartnerships

As the Director of Account Management for the UK and Europe, you will drive the growth and retention of Marqeta's top regional customers through developing a high-performing group of Account Managers. Your core focus involves navigating complex enterprise organisations, aligning with their long-term strategic goals, and unlocking mutual revenue through renewals and portfolio expansion. Acting as the primary commercial owner for this region, you will partner seamlessly with Solutions & Delivery, Product, Engineering, Legal and compliance to ensure Marqeta remains deeply embedded in our clients' operations as they scale globally. PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days. The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us! The Impact You'll Have Team Leadership: Manage, mentor, and develop a high-performing team of Account Managers. You will guide their account strategies, support them through complex commercial negotiations, and foster a culture of continuous growth. Drive Regional Revenue Growth: Own the commercial strategy for an assigned portfolio of existing strategic accounts in the UK and EU. Spot and drive opportunities for growth, such as expanding into new European corridors, launching new card programmes, or adopting additional Marqeta products like Credit or RiskControl. Lead Renewals and Pricing: Manage complex contract renewals and pricing negotiations. You will support your team to structure commercial terms that ensure long-term, mutually beneficial partnerships while reflecting the nuances of the European payments landscape. Build Executive Relationships: Cultivate genuine, trusted relationships with C-level executives and key product stakeholders across our key accounts. You should be viewed as a strategic advisor who understands their business, not just a supplier. Operational Excellence: Challenge the status quo and refine our operational account management processes to ensure we are set up for success. Strategic Account Planning: Guide your team to develop clear, actionable Account Plans and run impactful Quarterly Business Reviews (QBRs) to align Marqeta's roadmap with your customers' strategic goals. Cross-Functional Leadership: Act as the internal voice of your European customers and your team. Champion region-specific feature requests, unblock escalations, and coordinate seamlessly with Product, Engineering, and Operations to deliver excellent service. Market Intelligence: Stay plugged into the UK and European fintech, payments, and embedded finance landscape—including regulatory shifts like PSD3 or UK FCA guidelines—so you can proactively advise clients on market trends. Who You Are This role requires a solid foundation in payments and any specific experience with card issuing is a huge bonus that will set you up for quick success and allow you to drive immediate impact. Proven Account Leader: 10+ years of experience in enterprise account management, strategic partnerships, or existing-client sales within complex enterprise SaaS or financial technology. People Manager: Demonstrated experience leading, mentoring, and developing a team of account managers or commercial professionals to hit retention and growth targets. Commercial Acumen: Extensive experience managing complex, multi-year, multi-million pound/euro contract renewals and commercial negotiations. Relationship Builder: Proven ability to map and navigate large organisations, building rapport with both technical leaders (CTOs, VPs of Engineering) and commercial leaders (CEOs, GMs, VPs of Product). Strategic Thinker: A knack for understanding a customer's business model inside and out, connecting their specific pain points to Marqeta's solutions. Cross-functional Collaborator: A track record of leading by influence across global internal teams (Product, Legal, Delivery) to deliver for the client, often working across multiple time zones. Adaptable: Comfortable working in a fast-paced, high-intensity environment where priorities can shift and agility is essential. Recruiter for this role Lou Devlin - Linkedin Profile (no agencies please!) Typical Process Application Submission Recruiter video call Hiring manager video call Virtual "Onsite" consisting of 2 x 45 min calls Presentation Round to team Offer! Compensation and Benefits Premium Private Medical and Dental coverage Generous time off program with additional "Floating Holiday days" Retirement savings program with company contribution Equity in a publicly-traded company and an Employee Stock Purchase Program Monthly stipend to support our remote work model Annual development stipend to support our people's growth and development Family-forming benefits and up to 20 weeks of Parental Leave Wellbeing programs i.e. Modern Health, HealthKick and much more… About Marqeta Marqeta is on a mission to change the way money moves. We're one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don't need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta's Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Marqeta cares about your privacy. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice . Additional information for California residents can be found here . To keep our interview process fair and consistent, we ask that all candidates join video interviews with their camera on. Notice on Use of AI in Recruitment We may use artificial intelligence (AI) tools in our recruitment processing consistent with the requirements of applicable laws. For more information, review our AI notice here . Find Jobs in United Kingdom on Arbeitnow

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Senior Manager, Deal Desk, EMEA
GitLab
GitLabRemote (Fully Remote)24 days ago
Full TimeFully RemoteSenior
gitlabcompliancetrademarkcompliancecrmsales+2

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab's Deal Desk team partners closely with our Field Organization to support Quoting, Pricing and booking transactions. This team serves as the primary liaison between our Sales & Finance teams and is responsible for the efficient, accurate and timely sales bookings. As part of the larger Revenue Operations team, the Deal Desk team supports our constantly changing and complex business as we launch new products, implement new processes and expand into new countries We're looking for an experienced, dedicated and empathetic leader to manage and grow our EMEA Deal Desk team. Our team is distributed across various European countries, maintaining SLAs and supporting our EMEA sales teams as GitLab's customer base continues to grow. What you'll do Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region. Own the end-to-end service model for Deal Desk and Order Management across EMEA, ensuring the function scales with the complexity, pace, and control requirements of a fast-growing public company. Serve as the regional escalation point for complex, non-standard, and strategic transactions, balancing customer needs, deal velocity, pricing discipline, and operational integrity. Partner with the Global Deal Desk leader and peer regional managers to ensure EMEA practices stay aligned with global policy while reflecting regional nuances (currency, local terms, data residency, etc.). Act as a strategic advisor to Sales leadership on deal quality, pricing discipline, exception handling, and commercial strategy in support of healthy revenue growth. Create and deliver executive-ready insights on deal quality and pricing effectiveness, including discount trends, cycle times, exception rates, approval bottlenecks, and the business impact of pricing decisions. Ensure complex deal structures can be operationalized cleanly in downstream systems and processes, with clear handoffs into billing, fulfillment, revenue recognition, and customer-facing execution. What you'll bring Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure. Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders. Solid understanding of SaaS pricing models, including per-seat, tiered, multi-year, and usage-based pricing, and the ability to apply pricing strategy into scalable commercial policy. Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements. Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations. Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA. Strong communication skills, with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations. A customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process . Find more English Speaking Jobs in United Kingdom on Arbeitnow

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General Manager, DACH
NotionMunich, Germany23 days ago
Full TimeOn-siteMid€350,000 - €420,000 / Year
architectureforecastingcompliancecompliancecoachingsales+4

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn't to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business's system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life's work. Who We Are: This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA. What You'll Achieve: Own the GTM strategy, operating rhythm, and growth plan for Germany, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution. Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions. Scale a country-first GTM motion that brings Notion closer to German customers through local executive engagement, market nuance, and faster field-level decision-making. Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion. Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across Germany. Embed Notion's AI-era GTM model across the team, including agent-enabled customer journeys, first-agent workflow activation, AI/agent demo proficiency, and stronger "build with the customer" motions. Make agentic transformation central to the German GTM motion: help customers identify high-value workflows, build and deploy Notion Agents, automate cross-functional work, and measure outcomes from AI adoption. Partner tightly with Solutions Consultants, Outcomes Architects, Forward Deployed Architects/Engineers, Professional Services, and Channel to reduce handoffs and deliver faster, more durable customer value. Build "sell with" partner motions in Germany, including partner-sourced pipeline, co-sell plays, enablement, AI/agentic solution packages, and joint account planning. Establish Notion as a visible force in the German ecosystem through executive dinners, field events, startup and community engagement, partner activations, and customer advocacy. Represent the voice of German customers back to Product, PMM, Marketing, and EMEA leadership, especially around AI transformation, enterprise requirements, security, compliance, localization, and competitive dynamics. Create a talent destination in Germany by hiring builder-oriented leaders and ICs, raising the craft bar, and developing the next generation of AI-native GTM talent. Drive operational excellence across forecasting, pipeline quality, territory planning, inspection cadence, performance management, and cross-functional execution. Who We're Looking For: A strategic and hands-on GTM operator who has scaled enterprise SaaS or AI businesses in Germany and knows how to build a market, not just inherit one. You have led through managers, owned complex revenue outcomes, and created local market momentum through customers, partners, community, and talent. You combine second-line leadership with builder energy. You can set a crisp country strategy, install the operating system to execute it, and step into the field when needed — whether joining an executive customer conversation, sharpening a pipeline plan, coaching a manager, or helping the team translate a customer problem into an AI-powered, agentic workflow. You are excited by Notion's shift to an AI-native, country-first GTM model and believe the best GTM teams will increasingly be builders: BDRs who identify transformation opportunities, Solutions Consultants who build with customers in the room, Outcomes Architects who turn early workflows into durable adoption, and Forward Deployed Architects/Engineers who design the technical systems behind complex agentic workflows. Skills You'll Need to Bring: 12+ years of professional experience, including 5+ years SaaS or AI sales & GTM teams in Germany. Proven second-line leadership experience, including hiring, coaching, and developing frontline managers and high-performing IC teams. Track record of owning and exceeding revenue targets across new business, expansion, and renewal/churn dynamics. Deep knowledge of the German enterprise and startup ecosystem, including executive buyer networks, local partner channels, and market-specific buying dynamics. Experience building or scaling a regional/country business in a high-growth or ambiguous environment. Experience selling, implementing, or leading GTM teams around AI, automation, agentic workflows, collaboration, productivity, developer, or data products. Strong strategic judgment: ability to define a country plan, segment the market, prioritize accounts and plays, and align cross-functional teams around outcomes. Operational rigor across forecasting, pipeline generation, inspection, performance management, territory planning, and sales process. Executive presence with CIO, CTO, CPO, COO, and business transformation buyers, with the ability to shape a compelling AI and agentic workflow narrative. Strong understanding of modern GTM motions across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, Professional Services, Channel, Marketing, RevOps, and Product. Builder mentality and deep AI curiosity: comfortable learning, demoing, and coaching teams on agent-first workflows, proof-of-value motions, and customer co-building. Fluency in German and English. Nice to Haves: Experience launching or scaling a country-first or regional GTM operating model. Familiarity with enterprise security, compliance, APIs, webhooks, connectors, data residency, AI governance, and technical evaluation processes. Experience scaling partner, channel, marketplace, or consultant-led GTM motions around AI or workflow transformation. We're an equal opportunity employer and encourage candidates to apply even if not matching every bullet. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €350,000 - 420,000 per year. By clicking "Submit Application", I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy . #LI-Onsite A Note on AI You don't need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that's the case, we'll say so explicitly in the qualifications. People who thrive here don't treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you're excited about this role but don't meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Find more English Speaking Jobs in Germany on Arbeitnow

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Working Student - Executive Talent Sourcing
Full TimeOn-siteExecutive
instagrammarket researchcrmrecruitingtalent acquisitionsourcing+1

Location: Berlin Employment type: Working student, 20 hours/week Take a look at where you'll be based: watch the Berlin office tour Team description SumUp's Executive Recruiting team finds the critical leaders who help build a global company that is trusted by more than 4 million businesses. Because the best senior talent rarely applies through a job board, every search depends on solid market research, curiosity, and a bit of detective work. You'll learn this craft hands-on, working closely with our Executive Recruiter to track down candidates for some of SumUp's most important hires, often before they're even looking for a new role. It's a structured, supported way into Executive Recruiting and broader Talent Acquisition, built for someone who's curious about what makes a person the right fit for SumUp and a great leader. What you'll do Research and map candidates for senior and strategic leadership roles using LinkedIn, our internal database and other sources. Shadow the Executive Recruiter on live searches to see firsthand what makes a strong leadership candidate. Keep candidate records accurate and up to date. Share clear, structured updates on search progress during weekly check-ins with hiring teams. Help test new sourcing channels and ideas alongside the Executive Recruiting team. You'll be great for this role if… Genuine curiosity about people and what makes someone the right fit for a role, shown through previous jobs, research projects, coursework, volunteer work, or self-directed learning. Persistence and attention to detail, with a track record of keeping structured, accurate records. Ability to manage deadlines and multiple tasks in a professional or academic setting. Openness to feedback and comfort picking up new tools and ways of working quickly. Any prior exposure to sourcing or CRM tools is a bonus, not a requirement. Full training will be provided. Why you should join SumUp 🌎 Opportunity to work with SumUppers globally on fintech products used by millions of businesses worldwide, from our Berlin office at Ostbahnhof 🌈 Be part of an inclusive and collaborative environment where different perspectives are valued 🏖️ 28 days of paid leave plus public holidays and special leave days, pro-rated 🚵🏾‍♂️ Access health and well-being support through our Employee Assistance Programme, an Urban Sports Club subsidy, and fitness activities, including on-site gym access, yoga sessions, and team sports 🚆 Benefit from subsidised public transport with the Deutschlandticket, offering unlimited travel on local and regional transport across Germany 🥗 Enjoy partially subsidised office lunches and weekly breakfast 🔗 Receive additional rewards through our employee referral programme when referring talents to join our team About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 4,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website , and follow our journey on LinkedIn , Instagram , and Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. Find Jobs in Germany on Arbeitnow

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Relationship Banker - Brooklyn Central Market - Brooklyn, NY Area
Full TimeOn-siteMid$52,000 - $55,681 / Year
salesaccount managementbusiness developmentoutbound

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Is confident in identifying solutions for new and existing clients based on their needs Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) Applies strong critical thinking and problem-solving skills to meet clients' needs Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance Desired Qualifications: Experience in financial services and knowledge of financial services industry, products and solutions One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals Six months of cash handling experience Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance Skills: Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - Brooklyn - 120 FLATBUSH AVE - FLATBUSH & ATLANTIC BC (NY5371), US - NY - Brooklyn - 1580 Flatbush Ave - 1580 Flatbush BC (NY5180), US - NY - Brooklyn - 1 Flatbush Ave - One Flatbush (NY5398), US - NY - Brooklyn - 2001 Rockaway Pkwy - Canarsie (NY5416), US - NY - Brooklyn - 218 4th Ave - Gowanus (NY5418), US - NY - Brooklyn - 350 Fulton St (NY5161), US - NY - Brooklyn - 449 Myrtle Ave - Myrtle & Waverly Ave BC (NY5181), US - NY - Brooklyn - 534 5th Ave - PARK SLOPE-5TH AVENUE BC (NY5176), US - NY - Brooklyn - 781 Eastern PKWY - CROWN HEIGHTS BC (NY5112) Pay and benefits information Pay range $25.00 - $26.77 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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Regional SEO Team Lead
TransPerfectLondon, United Kingdom24 days ago
Full TimeOn-siteLead
llmquality controlseosales

TransPerfect's Digital department is seeking an experienced Regional SEO Team Lead to own the delivery, growth, and operational excellence of SEO services across a key global region. This is a senior operational leadership role responsible for the delivery, growth, and operational excellence of all SEO services (Technical & On-Page & AIO/GEO/LLM) within their assigned region (Americas & LATAM OR EMEA & APAC). The role oversees a regional SEO team, ensuring high-quality delivery within the global SEO frameworks, driving innovation, operational efficiency, and maintaining strong commercial health across client engagements. Reporting into the Global Director of Digital Strategy, it bridges strategic direction with regional execution ensuring SEO strategies align to global best practices while being adapted for regional needs. Critically, the Regional SEO Team Lead holds shared responsibility for growing existing client accounts, supporting retention, and achieving defined margin targets, contributing directly to the agency's profitability and success. TransPerfect's Digital department is seeking an experienced Regional SEO Team Lead to own the delivery, growth, and operational excellence of SEO services across a key global region. This is a senior operational leadership role responsible for the delivery, growth, and operational excellence of all SEO services (Technical & On-Page & AIO/GEO/LLM) within their assigned region (Americas & LATAM OR EMEA & APAC). The role oversees a regional SEO team, ensuring high-quality delivery within the global SEO frameworks, driving innovation, operational efficiency, and maintaining strong commercial health across client engagements. Reporting into the Global Director of Digital Strategy, it bridges strategic direction with regional execution ensuring SEO strategies align to global best practices while being adapted for regional needs. Critically, the Regional SEO Team Lead holds shared responsibility for growing existing client accounts, supporting retention, and achieving defined margin targets, contributing directly to the agency's profitability and success. KEY RESPONSIBILITIES Regional SEO Leadership Lead all SEO delivery across Technical SEO, On-Page SEO and AIO/GEO in the assigned region. Ensure all SEO deliverables adhere to global frameworks, SOPs, and quality standards as defined by the Global SEO Team & Global Director of Digital Strategy. Where necessary, collaborate with global/regional counterparts to create and/or maintain global SOPs, ensuring efficiency, consistency and process alignment Oversee regional SEO resourcing (in-house & external), capacity planning, and project prioritization. Financial & Commercial Accountability Ensure projects/deliverables are executed according to defined metrics and remain in budget. Overseeing time tracking of team members for the accuracy of project markup and provide insights/actions for replicating successes and mitigating in efficiencies Drive SEO account growth within the region, identifying upsell opportunities and supporting pre-sales with scoping, quoting, and proposal support. Maximize internal resource usage while smartly managing vendor outsourcing within approved guidelines for timely SLAs, project completion and revenue recognition. Operational Management & Team Development Manage and mentor SEO specialists within the region (Tech & On-Page,AIO/GEO), fostering a collaborative and high-performing culture. Ensure a clear training agenda and/or SMART objectives for the development of every team member Ensure clear alignment between Technical SEO, On-Page SEO AIO/GEO, Content, UX/CRO, and Paid Media teams in delivering integrated SEO strategies. Contribute to the evolution of regional outsourcing processes, vendor management, and quality control. Client Engagement & Collaboration Participate in key client calls (strategy reviews, technical updates, performance reporting) as needed. Support QBRs and strategic reviews alongside Client Services to ensure SEO is contributing to client success and growth. Collaborate closely with the Global Director of Digital Strategy and other Regional SEO Team Leads to share learnings, drive consistency, and evolve services. Team Integration, Collaboration & Innovation Play a key role in the smooth integration of teams across Technical SEO, On-Page SEO, and supporting functions within the region. Drive alignment on processes, SOPs, and delivery standards — ensuring consistency with global frameworks. Foster an environment of collaboration, continuous learning, and innovation. Act as a champion of AI and GenAI innovation — encouraging the adoption of new tools, automation, and AI-driven processes that enhance delivery, scalability, and performance outcomes. Find more English Speaking Jobs in United Kingdom on Arbeitnow

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Senior Field Marketing Manager
Full TimeOn-siteSenior
gorestmental healthproject managementinsurancecompliance+8

Siteimprove is a global leader in digital accessibility, content optimization, and web governance, empowering organizations to deliver inclusive, high-performing digital experiences. With the launch of Siteimprove.ai , the only enterprise platform that unifies content compliance and content performance, we are leading the way in the AI era, helping organizations ensure content performs for both humans and AI. From accessibility to SEO, analytics, and content strategy, our platform enables organizations to optimize content that is both compliant and discoverable. As a Field Marketing Manager at Siteimprove, you will lead the strategy and execution of high-impact field marketing initiatives that drive demand generation, pipeline acceleration, and brand growth across international markets, with a primary focus on our EU markets. This role owns regional field marketing strategy and associated pipeline targets, translating global priorities into locally relevant, scalable programs that directly support revenue objectives. You are an experienced strategic partner to regional sales leadership, responsible for shaping integrated inbound and outbound marketing programs, influencing go-to-market plans, and optimizing investment based on performance insights. With a deep understanding of regional market dynamics and buyer behavior, you will proactively identify growth opportunities, guide program prioritization, and continuously refine field marketing approaches through data-driven analysis. This role also serves as a key connector between global marketing, sales, and cross-functional stakeholders to ensure alignment, consistency, and measurable business impact. What you will be doing Strategic Planning and Execution: Own the regional field marketing strategy, developing and executing integrated, multi-channel plans that align with global priorities while addressing regional market dynamics to drive sustained demand generation, pipeline growth, and brand impact to meet regional pipe goals. Event Strategy and Management: Lead the strategy, planning, and execution of high-impact regional and multi-market events—including conferences, trade shows, executive programs, webinars, and roadshows—ensuring clear objectives, strong sales alignment, and measurable contribution to pipeline and revenue. Campaign Localization and Optimization: Serve as the regional expert in adapting and scaling global campaigns, ensuring they are localized effectively to meet market needs, resonate with target audiences, and deliver consistent brand messaging while maximizing performance. Demand Generation and Funnel Ownership: Design, execute, and optimize comprehensive demand generation and lead nurturing programs across the full buyer journey, partnering with sales to influence pipeline velocity, conversion rates, and revenue outcomes. Sales Partnership and Stakeholder Leadership: Act as a strategic partner to regional sales leadership, collaborating on go-to-market planning, account-based initiatives, and territory priorities to improve lead quality, sales enablement, and overall marketing impact. Performance Measurement and Data-Driven Decision Making: Define success metrics, analyze performance data, and leverage market insights to continuously optimize programs, inform investment decisions, and clearly communicate results and recommendations to senior stakeholders. Integrated Multi-Channel Campaign Leadership: Lead the development and execution of integrated campaigns across email, digital advertising, social, and other channels, ensuring cohesive execution, consistent messaging, and alignment from strategy through delivery. Brand Leadership and Regional Positioning: Champion brand consistency and positioning across assigned regions, ensuring a strong, differentiated, and locally relevant brand presence across all field marketing initiatives. Budget Ownership and Resource Allocation: Own and manage regional field marketing budgets, making strategic investment decisions to maximize ROI, scale high-performing initiatives, and balance short-term impact with long-term growth. Marketing Technology and Enablement: Leverage and optimize marketing technology platforms—including Pardot, HubSpot, 6sense, and CRM systems—to improve campaign execution, targeting, measurement, and reporting, while driving best practices across the region. What we will require of you 6+ years of progressive experience in field marketing or demand generation roles, with demonstrated success driving pipeline and revenue impact within enterprise IT and/or B2B SaaS environments across one or more European regions; namely UKI, Nordics or Benelux. Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent practical experience delivering complex, multi-market marketing programs. Advanced proficiency in marketing automation and CRM platforms (e.g., Pardot, HubSpot, Salesforce), with experience leveraging these tools to support segmentation, attribution, reporting, and optimization at scale. Strong analytical and strategic thinking skills, with a proven track record of using data, insights, and performance metrics to inform decision-making, prioritize investments, and optimize field marketing outcomes. Extensive experience planning and executing integrated field marketing programs, including high-impact regional events, webinars, digital campaigns, and account-based initiatives, with clear contribution to pipeline performance. Familiarity with digital marketing channels, including paid and organic tactics, and how they integrate with field and sales-led motions across the buyer journey. Excellent program and project management capabilities, with the ability to lead multiple complex initiatives simultaneously, manage dependencies, and deliver results in a fast-paced, evolving environment. Demonstrated ability to operate with a high degree of autonomy, influence cross-functional stakeholders, and serve as a trusted partner to sales and marketing leadership. Willingness to travel occasionally (up to 15%) as part of a hybrid work model combining office-based and remote collaboration. In addition, we hope you will appreciate: Rest and relaxation: 25 days of annual leave plus 10 paid public holidays, giving you time to recharge, focus on your wellbeing, and take meaningful time away when you need it. Comprehensive benefits: Private Medical Insurance, enhanced family leave and Step Back-In programme, wellbeing support through Canada Life (including 24/7 GP access, mental health services, fitness and wellbeing programmes), life assurance, and travel-to-work reimbursement—supporting you and your family at every stage. Prepare for the future: Aviva workplace pension with employer contributions, helping you plan confidently for your long-term financial wellbeing. Siteimprove is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at https://siteimprove.com/en/privacy/ . FedRAMP Authorization Notice for Job Postings This position may involve access to systems, information, or customer environments that are subject to the Federal Risk and Authorization Management Program (FedRAMP). Where applicable, FedRAMP-related responsibilities will be outlined in the job description. If the role includes FedRAMP-related duties, candidates may be required to meet the following requirements: Identity Verification: Candidates must successfully complete federal I-9 employment eligibility verification. Citizenship/Residency Requirement: Certain roles may be limited to U.S. citizens or lawful permanent residents if job duties include access to controlled systems, environments, or data. Access Authorization: Employment offers for applicable roles are contingent upon confirmation that the candidate meets the minimum access requirements associated with the FedRAMP authorization level required for the position. By applying, you acknowledge that, if the role includes FedRAMP-related responsibilities, employment may be subject to these authorization and verification requirements. Find Jobs in United Kingdom on Arbeitnow

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Senior Marketing Manager (International Growth)
Full TimeOn-siteSenior$70,000 - $70,000 / Year
dentalmental healthinsurancecrm

Shape How the World Discovers Hospitality with OpenTable Are you a strategic marketer who thrives at the intersection of high-impact brand media and performance growth? Do you want the agility, ownership, and speed of a tech startup, backed by the scale and resources of a global industry leader? With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. A little about the role... We're looking for an experienced Senior Marketing Manager to lead upper-funnel brand media and help scale our growth across international markets. You'll take strategic ownership of international brand investment, shape channel strategies across Out-of-Home (OOH), Connected TV (CTV) and digital video, and play an important role in defining how we grow and reach diners internationally. This is a role with plenty of scope to think big, test ideas and get hands-on with making them happen. Why this role is unique; Startup autonomy, enterprise scale: Build systems, test new channels and move quickly, while having the backing of world-class data, resources and an established global brand. True end-to-end ownership: From building investment cases and managing agency relationships to designing lift studies and getting hands-on with execution, you'll have real ownership of the outcome. Cross-functional influence: You'll bring together media agencies, regional market leads, performance marketing, creative partners and adtech engineering teams to make sure everyone is moving in the same direction. Room to grow: As our International Growth practice continues to scale, there's an opportunity for your remit and leadership responsibilities to grow with it. 📈 What you'll drive; International Brand Media Strategy: Own the end-to-end strategy, channel selection and investment allocation for upper-funnel activity across key international markets, including OOH, CTV and digital video. Full-Funnel Growth: Connect brand media with performance channels, CRM, organic and social to create a seamless diner journey and maximise ROI. Advanced Brand Measurement: Move beyond last-click attribution by establishing frameworks for lift studies, brand tracking and econometrics to better understand and optimise the impact of international investment. Cross-Functional Growth Systems: Partner with creative and engineering teams to build campaign infrastructure and explore how AI-powered tooling can help us move faster across markets. Executive Leadership Alignment: Turn complex media and growth insights into clear strategies, business cases and roadmaps that help senior leaders make informed decisions. Test, Learn and Scale: Spot opportunities, test ideas quickly, learn from the results and scale what works. 👋 Our ideal candidate... You bring proven experience in integrated, brand or growth marketing, ideally in-house within a consumer tech brand or high-growth international business. You've directly planned and executed campaigns across upper-funnel channels, such as OOH, CTV, linear TV or digital video, and understand how to measure their incremental impact. You understand how brand, paid digital, CRM, content and product growth work together, and you're equally comfortable thinking about the big picture and getting into the detail. You have an owner's mindset. When you spot an opportunity or something that could work better, you're comfortable taking the initiative and finding a solution. You know how to scale campaigns across multiple countries or regions and enjoy collaborating across different markets, cultures and time zones. And finally, you love dining. You're genuinely excited by restaurants, hospitality and the unique energy of dining culture. 🍽️ What we can offer you... 5 weeks paid vacation Private health & dental insurance Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) Paid parental leave Time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week The best connections happen face-to-face, whether you're sitting down to dinner or having coffee with a coworker. That's why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need any reasonable adjustments during the application/interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations. #LI-Hybrid Find more English Speaking Jobs in United Kingdom on Arbeitnow

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Digital Customer Success Manager - German/English
Full TimeOn-siteMid
gocrmsalescustomer successonboarding

At Brevo, we're not just building a CRM. With our technology, we're helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a certified B Corp , we're proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than 500,000 businesses across 180 countries —from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches. We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn , backed by strong growth and global expansion - and we're just getting started! We are looking for a Digital Customer Success for our new Pro offer! Your Impact at Brevo: Execute a high-volume engagement approach, utilizing 1-to-many strategies such as targeted email sequences, digital materials and webinars (from onboarding to renewal) Manage a high-volume portfolio of accounts, ensuring customers hit key milestones in their journey (via emails and meetings) Manage renewal discussions with strong focus on client retention and growth Monitor customer health scores and relevant data to proactively identify and engage at-risk accounts. Drive customer adoption of key best practices by helping on enablement sessions and webinars. Contribute to the development of the digital resources and "Digital Journey" content that empowers customers to find value independently. Identify common customer challenges and provide feedback to Product and Engineering to improve the customer experience. Collaborate closely with internal stakeholders including Sales and Customer Experience teams to mitigate risk, improve customer experience, drive value outcomes, and unlock growth Who you are: Relevant work experience of at least 2 years as a Customer Experience, CSM or Marketing Project Manager Excellent presentation, written, and oral communication skills in German and English Customer-centric Good marketing knowledge Strong ability to understand, manage, and drive customers' needs and strategy Proven track record of sustained target achievement Ability to drive issue resolution and work in collaboration with all departments (Sales, Product, Customer Experience, Finance, etc.) Proactive, autonomous, and efficient! You're a data-driven person as well as a team player Why people love working at Brevo: A place to grow, together : Join an international team in a bright, collaborative office located in a vibrant neighbourhood. Practical perks for everyday balance: RTT days off, 50% public transport reimbursement, Sustainable Mobility Package (whether you ride a classic bike or go electric, we support your choice to commute greener) and daily Swile meal vouchers (€12.50/day). Learning, every step of the way: Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support. Flexible for life : A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents. Wellbeing that works : Top-notch private healthcare (70% covered), 6-week second-parent leave, extra time off if your child is sick and needs you, and Several services related to prevention, health and personal and professional well-being on Welii platform A culture that cares : From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You'll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work. Whoever you are, wherever you're from, if this role speaks to you, we'd love to hear from you. Find Jobs in France on Arbeitnow

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Customer Success Manager (H/F) CDI
Full TimeOn-siteMid
animationcrmcustomer successonboarding

Rejoignez la forte croissance de Mistertemp Plus au sein de son pôle relation client. Vous construirez l'amélioration des process, accompagnerez les établissements et participerez directement à la croissance de l'offre. Mistertemp Group dispose de Mistertemp Plus, une solution SaaS pour les établissements, notamment de santé. Elle leur permet de gérer leur pool interne de vacataires et de salariés. Le poste est entièrement dédié à Mistertemp Plus et indépendant de l'activité historique du groupe. Onboarding • Documenter le process d'onboarding, paramétrage compris • Réaliser les onboardings des établissements, en co-gestion avec les agences ou la centrale • Adapter l'accompagnement à chaque type d'établissement ( ehpad , hôpital etc..) • Former les agences à l'outil et au process d'onboarding • Suivre l'activité générée par chaque établissement après son onboarding Suivi des comptes et développement • Suivre les clients tout au long de leur utilisation de l'outil • Fidéliser les clients et prévenir les résiliations • Analyser les statistiques d'usage pour repérer les comptes dormants • Relancer les comptes dormants, organiser des rendez-vous et suivre leur réactivation, en lien avec les agences • Repérer les besoins des clients et leur proposer les offres additionnelles adaptées • Mesurer la satisfaction des clients (NPS) • Collecter les retours et les besoins des clients, puis les transmettre aux équipes produit pour faire évoluer Mistertemp Plus Support • Assurer le support écrit et téléphonique des établissements • Traiter les tickets écrits des vacataires et des salariés du pool interne • Réaliser les changements de paramétrage ( DPAE, contrat, agences externes) • Signaler les anomalies aux équipes produit et tech, puis suivre leur résolution Animation réseau • Animer le réseau d'agences sur la prise en main Mistertemp Plus avec leurs clients Documentation et pilotage • Rédiger la documentation client et agence, et la tenir à jour • Mettre en place les indicateurs du pôle et les suivre Expérience • 3 à 5 ans d'expérience en Customer Success, support client ou onboarding chez un éditeur de logiciel SaaS • Expertise confirmée des logiciels SaaS • Une expérience dans un logiciel santé est un plus Compétences • Conduire des onboardings et paramétrer un logiciel • Repérer des opportunités de vente additionnelle et les proposer • Gérer un support écrit et téléphonique : diagnostic, résolution, escalade • Formaliser des process et rédiger de la documentation • Animer des formations, à distance comme en présentiel • Exploiter des données d'usage et suivre des indicateurs (NPS, activation, dormance, business généré) • Maîtriser un outil de ticketing et un CRM • Gérer plusieurs interlocuteurs : établissements, vacataires, agences, équipes internes Savoir-être • Excellente expression écrite et orale • Autonomie et rigueur • Pédagogie et empathie • Sens du service client et sens commercial Conditions • Package jusqu'à 40 k€ bruts annuels : jusqu'à 35k€ (selon profil) et 5 k€ de variable, (en fonction de l'atteinte des objectifs fixés) • Variable sur objectifs : satisfaction client (NPS), ventes additionnelles, business généré par les établissements onboardés • Déplacements ponctuels en établissement et en agence • Contrat : CDI • Lieu travail : Porte de Clichy (Ligne 13, Ligne14, Ligne C) • Démarrage : ASAP Find more English Speaking Jobs in France on Arbeitnow

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Customer Success Manager - Renewable Supply
Full TimeOn-siteMid
coachingsalesaccount managementcustomer successonboardingl&d

Customer Success Manager - Renewable Supply Festanstellung · Vollzeit · Berlin (HQ) Unsere Mission für dich Du willst nicht "nur" Accounts betreuen, sondern echte Wirkung erzielen? Bei trawa gestaltest du mit uns die grüne Energieversorgung von morgen – und sorgst dafür, dass unsere Kund:innen messbar profitieren: weniger Energiekosten, weniger CO₂, mehr Kontrolle. trawa baut Europas führende B2B-Plattform für saubere Energie. Wir verbinden 100 % erneuerbare Stromversorgungmit Energiemanagement-Software und intelligenter Optimierung von Verbrauch & Flexibilität. Damit helfen wir energieintensiven Unternehmen, in einem volatilen Markt wettbewerbsfähig zu bleiben – und gleichzeitig nachhaltig zu werden. In dieser Rolle bist du die zentrale Person für unsere wichtigsten Kund:innen: du sicherst den Erfolg im Bestand, baust Beziehungen auf Entscheider-Ebene aus und entwickelst Accounts strategisch weiter. Das Team Unser Customer Success Team begleitet Kund:innen von der ersten Anfrage bis zur langfristigen Partnerschaft – mit dem Ziel, echten Mehrwert zu liefern, Wachstum im Bestand zu treiben und exzellenten Service zu skalieren. Wir stehen unseren Kund:innen nicht nur operativ zur Seite, sondern beraten sie auch aktiv zu Fragen rund um den Energiemarkt – damit sie in einem komplexen, volatilen Umfeld die richtigen Entscheidungen treffen können. Du arbeitest eng mit Sales, Product und Operations zusammen und bist mittendrin, wenn es darum geht, wie trawa seine Kund:innen langfristig erfolgreich macht. Deine Aufgaben Du führst unsere wichtigsten Bestandskund:innen zum Erfolg – von einem strukturierten Onboarding bis zur kontinuierlichen Weiterentwicklung und Expansion im Account. Du baust vertrauensvolle Beziehungen auf – mit Entscheider:innen (C-Level/Head-of) und operativen Stakeholdern – und wirst zur ersten Anlaufstelle. Du erkennst Wachstumschancen im Bestand (Upsell/Cross-Sell), priorisierst sie nach Business Value und entwickelst klare, überzeugende Business Cases. Du löst komplexe, geschäftskritische Themen pragmatisch – wenn's zählt, bleibst du ruhig, strukturiert und lieferst Lösungen, die wirken. Du steuerst intern die Umsetzung: Sales, Product und Operations sitzen mit dir in einem Boot – du koordinierst, bringst Klarheit rein und sorgst für Tempo. Du arbeitest mit Customer-Success-Playbooks & QBRs und entwickelst unsere Standards weiter, damit wir skalierbar exzellent bleiben. Du trägst kommerzielle Verantwortung für dein Portfolio: Kundenzufriedenheit, Wachstum, Retention – und ein messbar starker Beitrag zum Unternehmenserfolg. Nach wem wir suchen Dein Hintergrund Du bringst 2-4 Jahre Erfahrung im Key Account Management mit und baust belastbare Beziehungen auf Entscheider‑ und Operativ‑Ebene. Dein Hintergrund umfasst im besten Fall Strategieberatung, schnell wachsende Start-ups oder Unternehmen der erneuerbaren Energien. Deine Fähigkeiten Du behältst den Überblick in komplexen Kunden-Setups, übernimmst Verantwortung für Ergebnisse und lieferst effizient in hoher Qualität. Du erkennst und bewertest kommerzielle Potenziale (Upsell/Cross‑Sell) datenbasiert, entwickelst Business Cases und verhandelst wertorientiert. Du hast nachweisbare Erfolge in Kundenbindung, ‑ausbau und ‑zufriedenheit (z. B. NRR, Churn‑Reduktion, Portfolio‑Expansion). Du arbeitest mit ausgeprägter "Farmer‑Mentalität": ergebnisorientiert, strukturiert, eigenverantwortlich - mit Fokus auf nachhaltige Accounts. Du denkst stark analytisch: Du leitest aus Daten klare Handlungsempfehlungen ab, quantifizierst Impact‑Hebel und triffst fundierte, KPI‑gestützte Entscheidungen. Deine Sprachkenntnisse Deutsch auf Muttersprachlerniveau Fließend Englisch. Andere europäische Sprachen sind von Vorteil Deine ersten 90 Tage Monat 1: Einarbeitung und Orientierung Du lernst trawas Produkte, Prozesse und den Energiemarkt kennen und übernimmst erste Kundenaccounts. Du baust Beziehungen auf Entscheider- und Operativ-Ebene auf, verstehst die wichtigsten Werttreiber deiner Kund:innen und machst dich mit unseren Tools, Playbooks und internen Abläufen vertraut. Monat 2: Erste Verantwortung übernehmen Du verantwortest eigenständig ein wachsendes Portfolio – von strukturierten Onboardings bis zur laufenden Accountentwicklung. Du führst erste QBRs durch, identifizierst kommerzielle Potenziale und bringst deine Perspektive aktiv in die Weiterentwicklung unserer CS-Standards ein. Monat 3 und danach: Eigenständige Kundenbetreuung Du verantwortest ein eigenes Portfolio an Bestandskund:innen end-to-end – mit Fokus auf strategisch wichtige Accounts und Entscheider-Beziehungen auf C-Level. Du lieferst messbare Ergebnisse in Kundenzufriedenheit, Retention und Wachstum und gestaltest aktiv mit, wie Customer Success bei trawa skaliert – durch eigene Impulse, Prozessverbesserungen und engen Austausch mit Sales, Product und Operations. Warum wir? Gestalte mit uns die Zukunft der Energiewirtschaft und treibe eigenverantwortlich Projekte voran, die echten Einfluss auf unsere Produkte, unsere Kund:innen und die Umwelt haben Dein Impact: Du übernimmst Verantwortung im direkten Kundenkontakt und begleitest Interessentinnen auf dem Weg. Du trägst aktiv dazu bei, Unternehmen für innovative Energielösungen zu begeistern und leistest so einen konkreten Beitrag zur Dekarbonisierung der Industrie. Dein Einsatz hat direkten Einfluss – auf unsere Kundinnen, unser Wachstum und die nachhaltige Transformation des Energiesystems. Office First Kultur : Unser schönes Office in Berlin Mitte ist das Herz unserer Zusammenarbeit. Wir leben eine Kultur, in der wir als Team vor Ort wirken, voneinander lernen und Geschwindigkeit aufnehmen - das ist uns sehr wichtig. Mit flexiblen Arbeitszeiten im Rahmen unserer Office-First-Kultur und 30 Urlaubstagen unterstützen wir dich - ob für Familie, persönliche Projekte oder Erholung. Attraktive Benefits : Neben einem wettbewerbsfähigen Gehalt erhältst du Essensgutscheine, steuerfreie Extras und eine Urban Sports-Mitgliedschaft. Persönliche Entwicklung: Arbeite mit Spitzentechnologien und lerne von Branchenexpert:innen. Wir bieten dir Weiterbildungstage, ein jährliches L&D-Budget und Coaching-Sessions über Sparrks. Vielfalt & Inklusion : Bei uns sind alle willkommen - Wir engagieren uns für einen integrativen Arbeitsplatz, der Vielfalt wertschätzt durch Angebote wie Mitarbeiter:innen- und Diversity-Netzwerke. Daher ermutigen wir Menschen unterschiedlichen Geschlechts, Alters, sexueller Orientierung, ethnischer Zugehörigkeit und körperlicher oder neurodiverser Vielfalt zur Bewerbung. Wenn du strategisch denkst, operativ stark bist und gerne Verantwortung übernimmst, dann bewirb dich jetzt! Auch wenn du nicht alle Anforderungen zu 100 % erfüllst: Wir sind offen für Persönlichkeiten mit Potenzial und Leidenschaft. Über uns Willkommen im trawa-Universum! Wir haben es uns zur Aufgabe gemacht, das grüne Versorgungsunternehmen der Zukunft von Grund auf aufzubauen. Wie machen wir das? Wir schaffen einen direkten Zugang zu erneuerbarer Energie für B2B-Industrieunternehmen. Wir entwickeln Software und Technologie, um die Volatilität des Energiemarktes zu bewältigen. Wir professionalisieren die Energiebeschaffung auf der Käuferseite. Find more English Speaking Jobs in Germany on Arbeitnow

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Senior Key Account Executive
N2JSoftMarseille, France24 days ago
Full TimeOn-siteExecutive
sales

Qui sommes-nous ? N2JSoft est une fintech B2B SaaS spécialisée dans la digitalisation des processus RH et financiers, qui développe deux solutions : N2F et Vertical Expense . Tu seras amené(e) à travailler plus particulièrement sur Vertical Expense, notre solution SaaS de gestion des notes de frais qui accompagne les entreprises et les organisations publiques dans leur transformation digitale. Notre mission : simplifier, automatiser et sécuriser la gestion des frais professionnels, tout en nous adaptant aux besoins et aux contextes parfois complexes de nos clients. Notre solution est très personnalisable, hautement interopérable, et déployée auprès de structures exigeantes, souvent multi-populations (collaborateurs nomades, agents, intérimaires, prestataires externes…). Pour accompagner notre croissance, nous renforçons l'équipe Sales de Vertical Expense . Tu y prendras en charge le développement de grands comptes publics et privés, sur des ventes complexes à forts enjeux. Tu auras pour mission de : Piloter le cycle de vente de bout en bout : qualification des opportunités, proposition de valeur différenciante, accès aux décideurs, négociation et closing. Développer de nouvelles opportunités par une prospection ciblée, en complément des leads apportés par le Marketing et par nos équipes Alliances & Channel. Analyser les besoins de tes prospects et présenter la solution, avec l'appui de l'avant-vente sur les projets complexes. Rédiger les réponses aux appels d'offres publics et privés (dont le mémoire technique), en t'appuyant sur les équipes internes. Assurer une passation fluide vers les équipes projets et CSM, et suivre les projets en appui après la signature. Participer aux réflexions stratégiques : veille concurrentielle, tendances du marché, différenciateurs produit. Ce qu'on va attendre de toi : Tu as une expérience significative et récente en vente complexe SaaS B2B auprès de grands comptes. Tu as déjà mené des cycles de vente longs, dans des organisations multi-décideurs, en travaillant avec des partenaires et des influenceurs. Tu as un vrai goût pour la chasse : aller chercher de nouveaux clients te motive. Tu es à l'aise face à des interlocuteurs C-level et tu sais adapter ton discours à chacun (idéalement DAF, DRH, Travel Manager, DSI…). Tu sais répondre à un appel d'offres avec rigueur, de la réponse au mémoire technique. Tu comprends les solutions SaaS, web et mobiles. Tu es autonome, organisé(e) et tenace, et tu sais rebondir face à un deal perdu. Tu aimes travailler en équipe avec le Marketing, l'équipe Alliance/Channel, les équipes projets et le Produit. Tu es à l'aise avec des déplacements réguliers chez les clients (environ une fois par semaine). C'est un plus si : Tu connais l'univers des notes de frais ou du voyage d'affaires. Tu parles anglais. Pourquoi nous rejoindre ? Un poste stratégique, au cœur de notre développement sur les grands comptes publics et privés. Pas que de la prospection à froid : une partie des leads vient du Marketing et de nos partenaires. Une vision complète du cycle de vente, jusqu'au suivi du projet client. Une équipe stable, fière de ses grands comptes, avec le sens du service et de l'excellence. Une ambiance où l'on ne se prend pas au sérieux : team building réguliers… Processus de recrutement : Entretien téléphonique RH. Entretien avec le manager. Mise en situation : étude de cas sur un compte client fictif. Entretien final avec la Direction. Localisation : Aix-en-Provence, avec 2 jours par semaine sur site et 3 jours de télétravail. Rémunération : fixe : 60K € - 80K€ + variable Find Jobs in France on Arbeitnow

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