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About Scribe Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents. We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work. About The Role As a Senior Backend Engineer , you'll own a product area end to end, from design through the results after launch. You'll be matched to one of four teams during the interview process, based on business needs and your background: Agents – AI assistants and in-app guidance that help people finish tasks inside the software they use, including a new desktop AI work hub Docs – Our core product for automated document generation and viewing, relied on by millions of users Growth – Signup, onboarding, checkout, billing, seats and SSO, helping people find Scribe, see its value fast, and grow their plan Optimize – The AI-driven intelligence layer that helps enterprises understand, measure and improve how work gets done, turning raw activity into workflow data leaders can trust What You'll Do What you'll do: Build and ship backend features in our Django monolith, both established workflows and new greenfield projects Improve performance and reliability: optimize services, database queries, endpoints, and caching layers across critical workflows Collaborate with PMs, designers, and frontend engineers to deliver reliable experiences at scale Contribute to technical discussions, balancing short-term delivery with longer-term architecture Uphold strong engineering practices: code review, test coverage, observability What We're Looking For 5+ years building backend applications at high scale and availability Extensive Python experience Track record optimizing endpoint performance and database queries Strong advocate for automated testing Track record implementing engineering best practices User-centric, empathetic, passionate about the work Nice To Haves Django experience Startup experience Backend Stack: Go + Python + Django, PostgreSQL, Redis, Celery + AmazonMQ, Terraform (AWS) Why you'll love working here Hard, open problems. Nobody hands you a finished spec. You'll decide what to build with your PM and designer, then own how it performs. The reach of a unicorn, the headcount of a startup. We went from $1M to $100M ARR in under four years, with fewer than 200 people. That means more pie than people: scope grows with your impact. Customers like T-Mobile, LinkedIn, HubSpot, New York Life and Northern Trust run on Scribe, so what you own reaches some of the biggest names in business. Smart is the floor. Kind is the bar. Low ego, high standards. We compete as a collective and love to see each other win, and One Team, One Dream is one of the most shouted-out values in #values. Compensation & Location Salary and office requirements vary by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope. Benefits Healthcare Coverage – Comprehensive health, dental, and vision plans, including two $0/month medical plan options for employees Equity – Ownership in what we're building 401(k) Plan – through Vestwell Flex Benefit – $500/year for home office equipment, productivity tools, learning & development or fitness/wellness Commuter Benefits – $100/month for SF based employees PTO – Flexible paid time off and company holidays Parental Leave – Paid leave to support growing families Wellness & Family Support – Free Talkspace membership, One Medical access (location-dependent), and Kindbody discounts for family planning At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer. Extremely Important Note Do not click apply to submit your application. Instead, send a POST request to https://apply.scribe.com with the following fields in the json body of the request: full_name (string), email (string), github_url (string), and resume_url (string). Compensation Range: $150K - $240K

Who We Are Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do We are seeking a highly skilled Full Stack Senior Software Engineer to design and implement secure, scalable, cloud-native software solutions that power next-generation financial applications. In this role, you will contribute hands-on development while supporting architecture and design decisions across modern web applications, APIs, and distributed services. If you are passionate about exploring new technologies and have a demonstrated track record of delivering innovative features and products, we would like to hear from you. You will collaborate with cross-functional teams, including Product, Architecture, UX, DevOps, and Security, to design, develop, and integrate AI-enabled capabilities such as intelligent automation, LLM-powered services, RAG-based solutions, and API-driven AI integrations. You will help translate emerging ideas into reliable, production-ready systems that deliver measurable business value. This position offers the opportunity to work with a talented team while operating autonomously with minimal supervision. A strong background in modern software development, cloud platforms, and agile methodologies is essential. Experience building, integrating, or operating AI-powered applications, and using AI-assisted development tools to improve delivery, is highly valued. What You'll Do Design, develop, test, deploy, and maintain secure, scalable applications in an Azure cloud environment. Build full-stack solutions using Python, React, JavaScript/TypeScript, REST APIs, and microservice architectures. Modify and enhance existing applications; contribute to product delivery through coding and pull request reviews. Design, develop, and integrate AI-powered capabilities, including LLM integrations, RAG, agentic workflows, and intelligent automation, using platforms such as Azure OpenAI. Implement and maintain AI orchestration and inference pipelines, ensuring performance, cost efficiency, observability, and responsible usage. Apply software engineering best practices (testing, monitoring, CI/CD, observability, secure SDLC) to production systems, including AI-driven applications. Evaluate and prototype emerging AI tools and frameworks; leverage AI-assisted development tools to accelerate design, coding, testing, and code review. Ensure data privacy, security, governance, and compliance when building and deploying AI-enabled functionality. Independently define and prioritize goals and tasks in a fast-paced agile product environment with small, focused teams. Collaborate with Solution Architects and stakeholders to align on design plans, troubleshoot production issues, and drive durable solutions. Mentor engineers on software engineering best practices, cloud-native architecture, and AI integration patterns. Propose solutions to complex problems, build consensus among the team, and influence technical direction. What You'll Bring 5+ years of software development experience using Python and building cloud-native applications in Azure (AWS experience also considered). Bachelor's degree in Computer Science or equivalent combination of education and experience. Experience developing modern web applications with React and JavaScript/TypeScript. Strong understanding of object-oriented programming, software design patterns, and application architecture. Experience designing and consuming REST APIs. Experience working with relational databases (PostgreSQL, SQL Server, MySQL). Experience conducting code reviews and mentoring other engineers. Experience working in Agile development environments. Familiarity with CI/CD, DevOps, and modern software development best practices. Experience integrating AI capabilities into applications, including Azure OpenAI, LLMs, RAG, or vector databases. Experience with Docker and Kubernetes preferred. Excellent communication skills and ability to collaborate across technical and business teams. Familiar with Ruby on Rails or willing to learn it. Experience with event-driven architecture and messaging platforms. Experience with application observability leveraging OpenTelemetry. TECHNOLOGY: Python, Azure (App Services, Functions, Azure OpenAI, AI Services), React, JavaScript/TypeScript, REST API, Relational Databases (PostgreSQL, MySQL, SQL Server), NoSQL Databases (MongoDB, Cosmos DB), LLMs, RAG, AI APIs. DEVELOPMENT TOOLS: Docker, Kubernetes, Linux, Windows, Azure, Git, GitLab, GitHub, Azure DevOps, NPM Package Management, CI/CD Pipelines. Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don't simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Pay Range: $129,300.00 - $172,300.00 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Job Description As a Software Engineer on the Litigation Drafting team you will be building the next generation of AI agentic product for legal professionals. The team takes early Labs concepts and turns them into scalable, production-ready features. You will be developing a product which is pushing the boundaries of agentic design by incorporating an complex workflow UI and a specialized Legal agent. This role is aimed at someone early in their career who wants to move quickly. You will get real ownership sooner than is typical, you will be expected to use AI tooling to multiply what one engineer can deliver - your ceiling is set by how fast you learn rather than by how long you have been doing this. This role is focused on back-end skills but there is the opportunity to get front end developer experience to develop into a full-stack engineer We are looking for team players with a strong sense of urgency and a desire to work in a fast-paced, dynamic environment who will drive the delivery of timely solutions. You are empowered to try new approaches and learn new technologies. You will have agency to contribute innovative ideas, create solutions, and will be accountable for end-to-end deliveries. Key Responsibilities Build and ship AI Agentic features end to end: Take a feature from a written requirement through design, implementation, code review and production. You will operate with a moderate level of guidance and own straightforward projects outright. Design and build backend services using Python, FastAPI, and PostgreSQL to support real-time AI interactions and large-scale data flows, with direct contribution to AI-powered capabilities such as agentic workflows, LLM orchestration, and content pipelines. Productionize AI Capabilities: Integrate with modern LLM providers (e.g., OpenAI, Anthropic) and implement reliable orchestration, routing, error handling, guardrails, telemetry, and deep observability for performance and reliability. Strengthen CI/CD pipelines and DevOps automation to support fast, stable, cloud‑native development workflows. Use AI as a force multiplier: Apply AI coding and testing tooling to your own work, and help build AI capabilities into the product itself. Translate business requirements into solutions that use AI where it is the right answer, and do not where it is not. Diagnose and fix: Read unfamiliar code, run root cause analysis, troubleshoot production behavior, and act on issues raised by automated code quality inspection. Raise the quality bar: Contribute to automated testing strategy and to continuous integration and delivery pipelines, treating test coverage as part of a feature rather than as a follow-up. Collaborate across functions: Participate actively in design discussions, agile ceremonies and cross-team work with Product, design and Labs teams Help others as you grow: Share what you learn, support colleagues on problems you have already solved, and contribute to a team culture where learning out loud is normal. Required Qualifications Technical Experience; 1-3+ years of professional software development experience. Backend & Cloud Skills: Working knowledge of Python, and experience in AWS, Azure or GCP Cloud services. Solid understanding of RESTful API design, distributed systems and microservices architecture. Experience working with SQL and NoSQL databases. Technical Judgment: Excellent debugging skills and a proven ability to deliver production-ready, highly reliable systems. Collaboration & Communication: Comfortable operating in fast-paced, iterative environments, with strong cross-functional communication skills. Evidence that you learn fast. Be ready to point to something specific you taught yourself and then shipped, and to explain how you went about it. Preferred Qualifications BA or BS in Computer Science or equivalent practical experience Experience with performance optimization for backend systems, including monitoring, profiling, and tuning for scale Hands-on experience building AI-powered product features, ideally agentic AI workflows including multi-step reasoning. Using tool/API orchestrations, LLM APIs, RAG pipelines, Claude Agent SDK / AgentCore at runtime Experience with Agentic UI - SSE/AG-UI streaming semantics, TypeScript/React Experience with Datadog (logs/RUM/traces), CloudWatch Log Insights, and Braintrust Familiarity with AI/ML infrastructure including vector databases, model serving, and cost/latency optimization for LLM-powered features Experience testing, automation, and operational robustness Prior experience working on products for legal, compliance, or other regulated professional domains This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $82,000 USD - $152,200 USD. For Ontario, Canada, the base compensation range for this role is $87,400 CAD - $137,400 CAD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com

Our goal is to have a solar system on every roof, a storage unit in every house, and an electric car in every garage. Enpal makes this possible with an integrated total solution for decentralized energy—from solar systems and battery storage to wall boxes, smart meters, and heat pumps. At the heart of it all is our AI-powered platform Enpal.One +, which intelligently connects thousands of systems and efficiently optimizes electricity procurement and feed-in on the energy market. Are you ready for solutions that are more than just a promise and bring real quality of life to thousands of households every day? What you create at Enpal will deliver clean electricity tomorrow and bring about lasting change in how we use energy. Your Tasks You will maintain and continuously improve recurring reports, providing management with clear daily and weekly updates on key developments You will conduct advanced data analyses, primarily using Excel, to identify trends, performance gaps, and improvement opportunities across the sales funnel You will leverage data-driven insights to optimize internal and external processes, workflows, and operational efficiency You will build clear, user-friendly reports and dashboards that enable stakeholders to understand data and independently work with reporting tools You will support the team with recurring operational tasks, including data preparation, ad-hoc analyses, reporting updates, and handling stakeholder requests Your Profile You are currently pursuing or have completed a degree in Business, Economics, Data Analytics, Engineering, or a related field You have strong analytical skills and enjoy working with data to identify patterns, derive insights, and solve business problems You have advanced knowledge of Excel and are comfortable working with large datasets and complex analyses You have a structured, detail-oriented working style and the ability to manage multiple tasks in a fast-paced environment You are proactive, curious, and motivated to improve processes and contribute to operational excellence You have experience with SQL, BI tools (e.g., Power BI, Tableau, Looker), or data visualization tools, which is a plus You are fluent in English; German or other languages are a plus Are you interested in the role but don't meet all requirements? Apply anyway! We are excited to discover your potential, regardless of whether your experience matches every single requirement. ☀️ Your Benefits Work at Germany's first green unicorn - Play an active role in shaping the solar energy transition. The sun shines all over the world - At Enpal, you'll work with a highly motivated, diverse team of over 65 nationalities. The ideal setup for your focus - We are convinced that excellent results are achieved when the conditions are right. That's why we rely on a hybrid working concept that gives you the freedom to always work in the way that best suits your tasks. Do you need new inspiration on an international level? With Workflex, we offer you the opportunity to relocate abroad for up to 30 days a year, depending on your responsibilities. Grown-up business & startup spirit - In our modern office in Berlin-Friedrichshain, you'll find everything your heart desires, from height-adjustable desks and table tennis to stocked beverage fridges and barista coffee. Your kick-start at Enpal - Onboarding day with a welcome bag, buddy program, and a team that really supports you. Stay up to date & help shape the future - Transparent all-hands meetings, short decision-making processes, and an open feedback culture - without mistakes, there is no progress. The energy transition can only be achieved together - At Enpal, you can expect legendary team spirit and unforgettable team events. Your extra boost - 29 vacation days + one additional day off on Christmas Eve and New Year's Eve, discounted membership at Wellhub, and corporate benefits. Everything you need to help you achieve a good work-life balance. At Enpal, we take pride in the diversity of our team. We do not make hiring or employment decisions based on race, religion or religious beliefs, ethnic or national origin, nationality, gender identity, sexual orientation, disability, or age. Enpal is committed to fostering a safe and inclusive workplace and maintains a zero-tolerance policy toward discrimination and harassment of any kind. Find Jobs in Germany on Arbeitnow

Team Leader - Southampton At Job&Talent, we are recruiting for a Team Leader to work with a leading logistics company in Southampton. You will support daily warehouse operations in Millbrook, ensuring high standards of service, safety, and operational efficiency. Shift patterns: Shifts rotate every 2 weeks: 06:00-14:00 & 14:00-22:00 Pay rates: £13.65 hourly Must-have requirements for Team Leader: Previous team leader experience Good general IT literacy with knowledge of Excel and Outloo…

About Life360 Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com . Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. We are AI Native We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process. Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy. About The Team The Data & Analytics Team (DnA) is a 60+ person organization spanning data engineering, analytics engineering, analytics/decision science, and data science/ML. The science teams are organized into two sub teams, focusing on MAU and Revenue. This role leads decision science and data science within MAU. You and your team will be responsible for understanding the drivers behind MAU: why members come, why they stay, and why they return. The team partners with product, marketing, and engineering to put those learnings into everyday work, and that work shapes our roadmaps. Our data is unusual for a consumer company. Life360 measures families and circles rather than individuals, so one member's behavior affects another's, which makes measurement a different problem than a standard funnel. With billions of location events, driving behavior, crash detection, and Tile and Pet GPS trackers, we get a rich picture of physical behavior that few consumer companies can build. About the Job This Senior Director leads MAU Analytics and Data Science. You and your team will work across acquisition, activation, engagement, and retention on the analysis, models, and experiments behind each. A lot of what this role owns needs to be built rather than maintained: the measurement, the standards, and how the team uses AI. The team is also raising its craft, and coaching people through that is an important part of the job. Within a year, your team members will be operating at an elevated skill level, proactively bringing key questions to light, and serving as trusted advisors whom stakeholders consult for strategic guidance rather than simple task execution. You will report to the Head of Data and work closely with counterparts leading Revenue Analytics and Data Science, and with the leaders of Data Engineering. For candidates based in the US, the salary range for this position is $247,000 to $366,000 USD. For candidates based out of Canada, the salary range for this position is $286,000 to $339,000 CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers. Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs) , as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits. What You'll Do Lead and develop the decision scientists and data scientists on the team, and set the quality bar for both disciplines. Own the MAU driver model and the forecast. Own the exploratory work that drives the strategy to grow MAU. Establish how an analysis gets scoped, run, reviewed, and written up, so its quality does not depend on who picked up the request. Partner with your Revenue counterpart and Data Engineering leadership to define common metrics, align on experimentation standards, and introduce unified operating practices across teams. Build the operating model that gets the team into the roadmap conversation early, with a view on what to build and what to test. Use agents and automated analysis daily, and expect the same of the team. Shape how the team works AI-native: what gets delegated to agents, what gets automated, and what stays human judgment. What We're Looking For Required Experience & Qualifications 10+ years in analytics, data science, or decision science, including 5+ years in people management in a senior leadership role. Deep expertise in inferential and causal analytics. Able to lead ML practitioners. Expert knowledge of engagement, retention, churn, and cohort metrics. Experience forecasting a company-level metric and being held to it. SQL, plus Python or R. Experience with Databricks, third party experimentation tools (e.g. Statsig), Tableau or similar BI tools, and AI native BI tools (e.g. Hex, AI/BI). Hands-on with coding agents (Claude Code or equivalent) in your own analytical work. Bachelor's degree or equivalent. Nice to Have Familiarity with experiment design to identify and control for network effects. Master's degree or PhD with an emphasis in social science, psychology or other behavioral science. Experience leading a team that reports to you but sits embedded with product and engineering teams. Experience in a B2C subscription business. Core Expectations You have moved an analytics team from reactive to embedded. You coach and develop people, and you have grown analysts into leaders. On your teams, analysis starts from a hypothesis rather than a data request. You have built the standards a team works from, and got people to use them. You are curious about why people behave the way they do, not just what they did. You decide what the team does not work on, and you can defend it. Our Benefits Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer life and disability as well as supplemental plans for medical and dental for Canadian employees. 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees. Paid parental leave Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns Learning & Development programs Equipment, tools, and reimbursement support for a productive remote environment. Free Life360 Platinum Membership and Tile trackers. Life360 Values Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference Be a Good Person - We have a team of high integrity people you can trust. Be Direct With Respect - We communicate directly, even when it's hard. Members Before Metrics - We focus on building an exceptional experience for families. High Intensity, High Impact - We do whatever it takes to get the job done. Our Commitment to Diversity We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don't meet 100% of the below qualifications, you should still seriously consider applying! #LI-Remote

About Carrot : Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member's life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . The Opportunity Carrot is looking for a Sr. IT Systems Engineer to design, scale, and secure the identity, endpoint, and SaaS platforms that power our global, remote-first workforce. You will set the technical direction for how employees and devices connect to Carrot systems, while staying hands-on in the tooling, automation, and complex problem-solving that make IT reliable at scale. This role sits at the center of IT engineering. You will lead larger initiatives from design through rollout, partner closely with Information Security on zero-trust and compliance priorities, and raise the bar for the rest of the team through standards, documentation, and mentorship. If you want broad technical ownership, influence over the IT roadmap, and the chance to build systems that grow with a high-growth healthcare company, this role was built for that. What You'll Own In this role, you will: Architect and own Carrot's identity, endpoint, and SaaS platforms, including Okta, JAMF, Intune, and Google Workspace, with a focus on security, reliability, and user experience Lead design and rollout of larger IT initiatives, such as zero-trust access models, device compliance frameworks, and global endpoint standards Build and maintain automation and infrastructure as code that manage configuration, provisioning, and lifecycle workflows at scale Partner with Information Security to design controls, drive vulnerability management, and keep Carrot audit-ready for SOC 2, HIPAA, and customer security reviews Serve as the senior technical escalation point, leading incident response and root cause analysis for complex or high-impact issues Define engineering standards, runbooks, and documentation, and mentor IT teammates to grow their technical depth Evaluate vendors and tools, build business cases, and make clear recommendations on build versus buy tradeoffs Design environments that support global care and operations teams, including secure and efficient remote computing setups Contribute to the IT roadmap and communicate priorities, risks, and progress to technical and business stakeholders What Success Looks Like In your first 12–18 months, you will have: Established a clear, documented architecture and standards for identity, endpoint, and SaaS management that the team can build on Delivered at least one major platform initiative, such as a zero-trust access model or endpoint modernization, with measurable gains in security posture and employee experience Reduced manual IT work through automation and infrastructure as code, with a measurable drop in recurring ticket volume Strengthened audit readiness, contributing to clean results on security and compliance reviews Raised the technical capability of the team through mentorship, documentation, and shared standards Built trusted partnerships with Information Security, People, Engineering, and Finance About You ✨ You likely have: 6+ years of experience in IT systems engineering, endpoint engineering, or infrastructure roles, including ownership of production platforms Deep, hands-on expertise with identity and access platforms such as Okta, including SSO, SCIM, lifecycle automation, and conditional access Expert-level experience managing Mac and Windows fleets with JAMF and Intune, including packaging, deployment, security policy, and compliance enforcement Strong scripting and automation skills (for example Python, Bash, or PowerShell), with experience using APIs and source-controlled configuration Experience designing and implementing security controls, such as encryption, vulnerability management, and zero-trust principles, in partnership with Security teams A track record of leading cross-functional technical projects from design through rollout without direct authority Experience mentoring or technically guiding other engineers Strong written and verbal communication skills, with the ability to translate complex tradeoffs for executive and non-technical audiences Nice to Have ⭐ While not required, we would be especially excited if you bring: Experience in healthcare, health tech, or another regulated environment (for example, HIPAA or SOC 2) Experience with infrastructure as code and CI/CD practices applied to endpoint or SaaS configuration Hands-on experience with AWS or GCP and modern cloud networking concepts Experience designing remote computing environments for call center or clinical operations teams, such as VDI or managed browser models Experience building AI-assisted workflows or tooling to improve IT operations Relevant certifications (for example JAMF Certified Expert, Okta Certified Professional, or Microsoft Endpoint Administrator) Why This Role Matters Every Carrot employee depends on technology that is secure, reliable, and easy to use, whether they are supporting members through deeply personal care journeys or partnering with global employers. This role sets the technical foundation that makes that possible. As Carrot continues to scale across geographies and functions, the architecture and standards you establish will protect member trust, strengthen our security posture, and give the business the speed and confidence to keep growing. Why Candidates Join Carrot Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: A mission-driven company focused on expanding access to fertility and family-forming care globally. A high-growth environment where leaders are empowered to shape strategy and drive impact. Competitive compensation, equity, and comprehensive benefits. Flexible Time Off and a culture that actively encourages employees to recharge. Comprehensive parental leave and family-forming benefits. A collaborative, inclusive, and values-driven culture. The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. Compensation Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their lives inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. Base Salary Range: $150,000 – $175,000 (primary range). Geo-Tier Adjustment: Up to $190,000 for highly experienced candidates within 50 miles of San Francisco, NYC, or Seattle. Actual compensation may vary from the posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com A Note on AI At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work. For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves. Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare's Innovators. Carrot's global workforce has been acknowledged with several accolades, including Fortune's Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we're looking for exceptional talent to help us move even faster. Position Summary We are seeking an experienced, highly technical and customer-centric Senior Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will play a crucial role as a technical solution expert and advisor working closely with some of the largest Harness AppSec customers to design, implement and optimize Harness platform and adoption strategies to ensure they realize maximum value and outcomes. Our team is small, collaborative, and deeply motivated — we work at the intersection of technology, security, and business, and we bring curiosity and rigor to a wide range of challenges. You will have the opportunity to contribute meaningfully to a rapidly growing company while helping customers harness the power of our AI-enabled DevSecOps platform to build and deliver software securely and efficiently — including protecting AI applications from emerging threats. We prioritize psychological safety, mentorship, and continuous learning. Whether you're coming from engineering, architecture, consulting, or security — we want to hear from you. About the role Serve as the primary technical owner of customer implementations and adoption programs across the Harness AppSec portfolio, developing deep familiarity with each customer's environment, goals, and success criteria Provide hands-on technical guidance and consulting to customers throughout the customer lifecycle, from onboarding and implementation to adoption and value realization. Develop strategic account success plans to ensure successful operationalization and value realization and drive alignment with all levels of customer leadership. Develop and maintain a deep understanding of Harness platform and AppSec modules as well as general skillset across AI applications and security, DevOps, SecOps, application security, cloud architectures, networks and infrastructure disciplines and industry trends to effectively support, educate and advise customers. Proactively analyze customer usage data to surface trends, adoption gaps, and optimization opportunities — delivering actionable recommendations across technology, process, and people dimensions. Bring constructive feedback from customers to product management to improve the solution, and collaborate with cross-functional teams, including sales, product, and engineering, to drive the successful adoption, integration, and ongoing optimization of our solution. Conduct regular business reviews and check-ins with customers to ensure their ongoing success and satisfaction, addressing any concerns or issues in a timely and effective manner. Proactively identify at-risk accounts by performing churn and adoption analysis to ensure target product adoption and business (AGRR) goals are met. Contribute to the development and refinement of customer success processes, tools, and resources to continuously improve the efficiency and effectiveness of our customer success delivery methodologies and collateral. Participate in Harness Community forums and help build reference architectures, best-practice guides, and enablement content About you 7+ years of experience in software engineering, solutions architecture, technical consulting, security engineering, or technical account management within the software or technology industry. 5+ years of experience with some multiple of the following solutions preferred: Cloud & Infrastructure: AWS, GCP, Azure, Terraform, CloudFormation, Linux Containers & Orchestration: Kubernetes, Helm, Kustomize, OpenShift, PCF CI/CD & DevOps: Jenkins, GitHub Actions, GitLab CI, Harness Pipelines, Jira, ServiceNow. Languages & Scripting: Python, Bash, YAML, Go (a plus). Application Security : SAST, DAST, SCA, IAST, SBOM generation, API security testing, pen testing fundamentals, SIEM (Splunk, Datadog), SOAR platforms. Prior experience in security engineering and architecture, application security, API and AI security, development, DevOps, SecOps, or web security is preferred. Ability to quickly learn, understand, and work with new emerging technologies and solutions in the AI, DevOps, Cloud and Security space. Exceptional interpersonal, communication, and relationship-building skills, with a proven ability to manage complex customer relationships and communicate business and technical value to all levels of management. Excellent problem-solving and analytical skills, with the ability to quickly diagnose and resolve technical issues. Detail-oriented and highly organized, with the ability to manage multiple priorities and deadlines simultaneously. Comfortable working in a fast-paced, dynamic environment, with a strong commitment to continuous learning and growth. Bachelor's degree in a related field, such as Computer Science, Information Technology, or Engineering is preferred Must Have Skills Kubernetes eco system expertise (k8s, helm, release, upgrade, troubleshooting etc) In depth Cloud experience - AWS is a must (GCP, Azure good to have) - infra provisioning, VPC++ ,EKS, S3, EBS ,EFS, EC2 etc Linux ecosystem Troubleshooting skills for the above Programming (Scripting) experience along with ability to write custom integrations or tailored Pay transparency $180,000—$202,000 USD Harness in the news: Accelerating Our Mission to Bring AI to Everything After Code Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation How Harness runs 16 "startups within a startup" at scale | Jyoti Bansal Harness Research Shows AI Visibility Crisis Fueling Security Nightmare Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. At Harness, we care about your privacy and are committed to protecting your personal data. For additional information on this topic, you can visit our privacy Portal: https://harness-privacy.relyance.ai/ Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ( https://consumer.ftc.gov/articles/job-scams) , or you can contact your local law enforcement agency.

Rithum ™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As the PMO & Portfolio Analyst , you are at the operational core of the Brands Services program management office. You administer initiative intake, maintain the portfolio system of record, and produce the reporting and analysis that Brands Services leadership uses to make prioritization and resourcing decisions. You track dependencies, surface risks before they reach a milestone, and prepare the materials that make governance forums decision-ready. In this role, you are the person who knows the true status of every active initiative in the portfolio and can explain what it means. At Rithum, all team members are expected to leverage AI to work smarter, accelerate decision-making, automate repeatable work, and improve outcomes. You are encouraged to continuously identify opportunities to apply AI, data, and scalable processes to enhance productivity, drive innovation, and deliver greater value for our clients, partners, and teams while maintaining appropriate judgment, quality, security, and compliance. Responsibilities Intake Administration & Triage Support Administer intake for Brands Services initiative requests: log, classify, route, and track status against turnaround targets Prepare triage packets and maintain decision logs so prioritization rationale stays traceable Portfolio Reporting & Executive-Ready Analysis Build and maintain the portfolio reporting layer (status, milestones, health) sourced from existing systems, and keep improving it by automating manual steps Produce executive-ready analysis and KPI reporting that leads with the decision needed and the driver behind any variance Initiative Tracking, Dependencies & Risk Maintain the initiative inventory of record (owners, success criteria, milestones, definition of done) Maintain the dependency register and risk/issue log, escalating against defined thresholds before milestones are at risk Governance Preparation & Operating Cadence Run the operating cadence: prepare agendas, pre-reads, and status packets for governance forums, and capture/follow up on decisions and action items Maintain PMO templates and standards, and partner with initiative owners to keep portfolio data current and accurate Qualifications Minimum Qualifications 2+ years of experience in program or project coordination, PMO operations, business operations, or an analyst role supporting initiative or portfolio reporting Demonstrated experience building and maintaining status or performance reporting for leadership Hands-on experience with a project or work management tool (Jira, Asana, Monday.com, Smartsheet, or similar), including building views, dashboards, and reports Advanced proficiency in Excel or Google Sheets, including pivot tables, lookups, and multi-source data consolidation, applied to portfolio or KPI analysis Experience tracking risks, issues, and dependencies across multiple concurrent initiatives Experience preparing meeting materials, pre-reads, or decision documents for senior stakeholders Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation Preferred Qualifications 3+ years of experience in PMO operations, program management, or business operations Bachelor's degree in the applicable discipline or related field preferred Experience in a SaaS, technology, or e-commerce organization Experience with business intelligence or visualization tools (Power BI, Tableau, Looker) or workflow automation tools (Power Automate, Zapier, or similar) Experience supporting an annual or quarterly planning cycle end to end Strong written and verbal communication, with the ability to compress detail into a clear executive summary Comfort with ambiguity and a bias toward structuring work that is not yet defined Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it's like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: Partner with the leading brands and retailers. Connect with passionate professionals who will help support your goals. Participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits. We believe in transparency and fairness in our compensation practices. For this position, the expected base pay range is: $65,000-$95,000 per year. This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives. For this position, the expected discretionary bonus is 10% of the annual base salary. Benefits Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 A 6% 401(k) match Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity insurance Pet insurance Legal assistance and identity theft insurance plans Life insurance 2x salary Access to the Calm app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form . Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

What is PerfectServe ? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach: In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years. At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place! *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-69d3af6b-3b08-8333-a766-927e9fdc4847-62" data-testid="conversation-turn-192" data-scroll-anchor="true" data-turn="assistant"> About the role We are building a new data platform, and it needs to run somewhere — safely, repeatably, and in a regulated environment. This is the infrastructure seat on a small data platform team. You will own the AWS footprint, the deployment path, and the access model that lets a data pipeline read from production systems safely. We hold a high bar here — declarative, version-controlled infrastructure and tightly scoped production access — and you will be designing within that model from day one. Why this role, specifically Plenty of platform roles are about keeping existing infrastructure running. This one is about building the path that lets a new platform touch production data at all — in an environment with protected health information, multiple tenants, and systems clinicians rely on overnight. That constraint is the interesting part. "Give the pipeline database access" is easy anywhere without rules. Doing it with least-privilege credentials, a fully auditable deployment path, and no manual escape hatches is an actual engineering problem, and it is the one you would own. You will also be doing it at the start, when the decisions are still open — rather than inheriting someone's access model and being asked to defend it. What you will do Own the AWS infrastructure for the data platform, defined as code Build and maintain the deployment path, using GitOps and continuous delivery Design least-privilege access to production data sources — credentials, network routes, and permissions that hold up to scrutiny Stand up observability for the platform so reliability is built in rather than added later Administer the Kubernetes workloads the platform runs on Partner with our security team, which matters here given protected health information and multiple tenants Automate the operational work rather than performing it by hand What you bring Depth in AWS is the core requirement for this role: Networking — VPC design, cross-region and cross-account data movement, private connectivity, VPN IAM — able to design least-privilege access, not only apply an existing policy Databases — RDS, Aurora, SQL Server, including read replicas Storage — S3, including access patterns and bucket policy Alongside that: Terraform or CDK to a production standard Kubernetes administration, and GitOps delivery with Argo CD or similar Ownership of CI/CD pipelines A preference for automation over manual intervention, including autoscaling and self-healing rather than hands-on fixes Nice to have Cloud data warehouse platform administration Database replication, particularly SQL Server Managed message infrastructure (RabbitMQ, Amazon MQ) Healthcare or another regulated, audited environment Why Join PerfectServe? At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation. We offer a salary range of $140,000-160,000 USD per year, with compensation tailored to your background, strengths, and potential to grow within the team.The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. Benefits: Remote first work environment Health, Dental, Vision, Life and Disability Insurance options available day one. 401K - with match and immediately vested. 17 company holidays, 2 floating holidays plus competitive paid time off policy Internal Advancement Opportunities PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We're experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies' full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Position Overview The IT Operations Manager runs day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units. The role is the hands-on owner of our IT tooling, our managed service providers, and the transition of business units onto a common HQ-managed platform. Because Cordance operates across multiple business units, this role balances central standards with each unit's individual systems, audits, and deadlines. The IT Operations Manager also supplies the evidence and controls that business units need for SOC 2 and other security certifications. Key Responsibilities IT Operations and Support Own IT service management across HQ and business units, including ticket quality, escalations, and SLAs with the helpdesk provider (currently 1Path). Run joiner, mover, and leaver processes, including provisioning and removing access across Microsoft 365, Google Workspace, AWS, and business applications, working with HR on identity data from Rippling. Maintain and keep current the IT Operations Runbook, covering systems, procedures, contacts, and escalation paths. Endpoint and Security Tooling Administer the RMM and endpoint stack, including NinjaOne for device management and SentinelOne for EDR, and keep device inventories reconciled between them. Administer email and web security, including Abnormal Security and Cisco Umbrella, across multi-org and EU tenants. Enforce agent installation and device compliance on all company-managed devices and follow up with non-compliant users. Triage security alerts and integration health issues and route them to the appropriate team or provider. Infrastructure and Cloud Support the AWS landing zone and cloud access for business units and keep its documentation current. Manage identity, access, and tenant configuration across Microsoft 365 and Google Workspace environments. Business Unit Integration and Vendor Management Deliver IT and security integration workstreams that move business units from legacy MSPs onto HQ-managed tooling and in-house support. Hold MSPs and vendors accountable to deadlines for onboarding, offboarding, and tool removal, and report status and risk to leadership. Review and approve MSP invoices and manage hardware procurement with suppliers. Compliance Support Provide device, access, and configuration evidence for SOC 2 and other security certifications. Close gaps identified during audits and implement a continuous compliance framework to ensure infrastructure is audit-ready and compliant. Competencies Strong IT operations and infrastructure management capabilities. Hands-on expertise managing identity, access, endpoints, and cloud environments. Ability to manage outsourced helpdesk providers, MSPs, and technology vendors against defined SLAs and deadlines. Ability to balance centralized IT standards with the needs of multiple business units and technology environments. Strong organizational skills with the ability to maintain accurate operational documentation and compliance evidence. Ability to communicate clearly with executives, vendors, and non-technical users. Strong ownership and follow-through when managing integrations, escalations, security issues, and audit requirements. Required Qualifications 7+ years of experience in IT operations or infrastructure, including 3+ years leading IT operations or managing MSPs. Hands-on administration of Microsoft 365 / Entra ID and Google Workspace, including identity, access, and tenant settings. Hands-on experience with an RMM platform, with NinjaOne preferred, and an EDR platform, with SentinelOne preferred. Working knowledge of AWS and Azure, including IAM, account structure, and landing zones. Proven record of managing outsourced helpdesk or MSP contracts against SLAs and deadlines. Experience supporting SOC 2 or ISO 27001 audits with technical evidence. Experience with M&A integration or running IT across several business units or tenants. Clear written communication with executives, vendors, and non-technical users. Bachelor's degree in IT, computer science, or a related field, or equivalent experience. Preferred Qualifications Experience with Abnormal Security, Cisco Umbrella, or similar email and DNS security tools. Scripting experience for automation using PowerShell, Bash, or Python. ITIL 4 Foundation certification. Microsoft 365 Administrator Expert or AWS Certified SysOps Administrator certification. Security certification such as CompTIA Security+, CISSP, or CISM. Familiarity with GDPR and managing EU data residency across tenants. Experience working with a global team, including overlap with India (IST) hours. Success Measurements Consistent IT service delivery across Cordance HQ and its business units, including effective management of tickets, escalations, and SLAs. Accurate and compliant device inventories across IT and endpoint security platforms. Timely completion of business unit IT and security integrations onto HQ-managed tooling. Effective management of MSPs and vendors against agreed-upon deadlines and service expectations. Reliable identity, access, endpoint, and cloud administration across Cordance environments. Timely delivery of technical evidence and remediation of gaps identified through SOC 2 and other security audits. Up-to-date IT operations documentation, procedures, contacts, and escalation paths. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. Why Join Us? At Cordance, we believe in taking care of our team members. When you join us, you'll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Health and Wellness: Comprehensive Health Coverage: Coverage begins on your first day of employment. Retirement Savings: 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You're eligible the first of the month after 90 days and immediately vested. RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You're eligible the first of the month after 90 days and immediately vested. Paid Time Off: Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life. Parental Leave: 12 weeks paid leave for all employees. Remote Work Support: Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. Holidays: Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement : Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/

About Tala Tala is the AI-native credit infrastructure that connects global capital to the global majority. We combine proprietary risk intelligence with an expanding network of capital and distribution partners to power credit access at scale. To date, Tala has distributed more than $9 billion in capital to more than 14 million customers across Africa, Latin America, and Asia, building the definitive contextual dataset on thin-file borrowers in emerging markets. Tala is now converting that foundation into shared infrastructure that partners, capital providers, and ecosystems can build on. The company has been named to the Fortune Impact 20 list, CNBC's World's Top Fintech Companies twice, CNBC Disruptor 50 for five years, and Forbes' Fintech 50 list for ten years running. Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India. Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we'd love to hear from you! The Role The Senior Product Analyst is a strategic partner to Product, Engineering, and Design, responsible for shaping product direction through rigorous analysis, strong product intuition, and deep ownership of metrics, instrumentation, and experimentation. This role combines analytical depth with product thinking, enabling teams to understand user behavior, validate hypotheses, identify growth opportunities, and make high-quality decisions at speed. The Senior Product Analyst operates autonomously, leads analytical strategy for their product area, and ensures that the product team has a robust, batteries-included analytical foundation. What You'll Do Drive end-to-end analytical discovery: define questions, shape hypotheses, perform root-cause analysis, and identify second-order effects Produce high-context, narrative-driven analysis that shapes product decisions—not just dashboards or metrics reporting Design tracking plans and instrumentation schemas; work with engineering to ensure correct implementation Implement automated alerting and monitoring to surface health issues, funnel breaks, outliers, and behavior shifts in real time Lead the design, execution, and interpretation of experiments (A/B tests, multivariate tests, staggered rollouts) Select and apply appropriate statistical techniques (frequentist/Bayesian, CUPED, time-series methods). What You'll Need 4-6 years in product analytics, data science, or growth analytics with extensive product-team experience. Proven track record influencing product roadmaps with evidence-based insights. Experience in high-velocity experimentation environments (consumer apps, fintech, SaaS, marketplaces). Expert SQL; fluency with Snowflake or equivalent cloud data warehouses. Strong experimental design and statistical analysis skills. Competence with data visualization tools and dashboards (Looker, Metabase, etc.). Compensation Additional Information Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.