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Role Description As a Customer Success Manager at Dropbox , you will own the post-sale customer strategy and relationship for a portfolio of customers. You will help customers realize measurable value from their investment while driving product adoption, retention, growth, and Net Revenue Retention (NRR). You will serve as a trusted advisor throughout the customer journey, developing a deep understanding of each customer's business priorities, technical environment, key stakeholders, and evolving needs. Using customer insights, product adoption signals, stakeholder relationships, and demonstrated business value, you will proactively set priorities, address risks, and identify opportunities to strengthen the customer's long-term partnership with Dropbox. You will develop strong technical fluency across the Dropbox platform and engage confidently with IT administrators on product capabilities, security, configuration, integrations, governance, and customer workflows. You will help translate customers' business and technical requirements into practical use cases, recommendations, and actionable insights for internal teams. You will partner closely with Sales and cross-functional teams to align on account strategy, navigate technical and commercial complexities, mitigate renewal risks, identify appropriate growth opportunities, and deliver successful customer outcomes. The successful candidate is results-driven, commercially minded, technically savvy, and customer-focused. They are comfortable navigating complex customer organizations, taking ownership of customer strategy, and influencing both technical and business stakeholders. They bring strong Customer Success experience and a demonstrated ability to drive adoption, manage risk, support successful renewals, and deliver measurable retention and growth outcomes in a B2B SaaS environment. Responsibilities Build strong relationships across customer organizations, serving as a trusted advisor to executive sponsors, business leaders, technical administrators, and other key stakeholders. Take ownership of the customer strategy across an assigned portfolio, setting priorities and proactively driving adoption, value realization, stakeholder engagement, retention, and growth. Develop strong technical fluency across the Dropbox platform and confidently engage with IT administrators on questions involving product capabilities, security, configuration, integrations, governance, and customer workflows. Understand customers' technical environments and business requirements, helping translate them into practical use cases, recommendations, and actionable feedback for internal teams. Lead strategic customer engagements—including product education, use-case development, Success Business Reviews, and value-based renewal discussions—that connect Dropbox capabilities to business outcomes. Partner closely with Sales and cross-functional teams to develop account strategies, remove technical and commercial blockers, mitigate renewal risks, and identify appropriate expansion opportunities. Use customer feedback, product usage, business context, and stakeholder engagement to prioritize actions, represent the voice of the customer, and contribute to repeatable playbooks and best practices. Requirements 4+ years of experience in B2B SaaS Customer Success, Account Management, Solutions Consulting, Professional Services, or a comparable customer-facing role, with experience driving product adoption and business value, managing ongoing customer relationships, and engaging technical stakeholders. Business and commercial acumen, with a willingness to develop the skills needed to own assigned customer renewals from 2027, including early renewal planning, commercial discussions, and coordination with Sales and relevant teams to support retention and identify appropriate growth opportunities. Technical aptitude and product curiosity, with the ability to learn SaaS products, customer environments, configurations, and workflows. Comfortable engaging with IT administrators, investigating unfamiliar technical questions, and translating product capabilities into practical guidance. Ability to build relationships across customer organizations, from technical administrators to executive stakeholders, and manage a portfolio across Japan and Korea. The initial allocation is expected to be approximately 80% Japan and 20% Korea, with flexibility to adjust based on business and customer needs. Analytical and problem-solving skills, with the ability to use customer insights, usage data, and business context to assess customer health, identify renewal risks, prioritize actions, and recommend practical solutions. A proactive self-starter who can ramp up quickly, seek out information, navigate ambiguity, and take ownership of moving customer plans forward without close day-to-day direction. Able to build effective working relationships and collaborate with Sales, Product, Support, Legal, Finance, and other teams. Bachelor's degree or equivalent practical experience. Fluent spoken and written Japanese, including business communication. Business-level Korean and English. Ability to engage customers in Japanese and Korean and collaborate with global teams in English. Willingness to travel for customer visits in Japan and Korea, and internationally for company offsites and sales kickoffs. Preferred Qualifications Experience owning or contributing to customer renewals and retention, with examples of identifying risk, coordinating mitigation plans, demonstrating customer value, and supporting successful renewal outcomes. Experience managing strategic customer relationships with multiple stakeholders, complex decision-making processes, and changing business priorities, ideally in Japan or Korea. Experience developing and presenting executive business reviews that connect product adoption and customer outcomes to business value and continued investment. Experience working with channel partners and navigating partner-led customer relationships. Familiarity with CRM, customer-success, health-scoring, or renewal-management systems, and experience using customer usage data or ROI analysis to guide retention and growth opportunities. Experience working with multiple SaaS products, and an interest in or familiarity with generative AI and related technologies. Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: Understand yourself and others. Judgment: Evaluate information and make decisions in complex situations. Adaptability: Learn, adjust, and stay effective through change. Connection: Communicate, collaborate, and build trust. To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser. Compensation

Role Description This role goes beyond traditional account expansion. You'll be responsible for building and scaling how we sell across new use cases and buying centers within our install base and with net new customers. You'll work through ambiguity to identify what resonates with customers, what drives real outcomes, and how we can create repeatable success. You will operate at the intersection of execution and problem-solving, closing business while helping shape our sales motion, messaging, and approach. This is an opportunity to have a direct impact on how Dropbox grows its next generation of products, with high visibility across GTM leadership. Responsibilities Own the full sales cycle from pipeline generation through close and renewal within your territory Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders Expand beyond existing motions to uncover new use cases and opportunities Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration Forecast accurately and manage pipeline to consistently meet or exceed revenue targets Lead strong discovery to uncover customer challenges, priorities, and desired outcomes Apply structured qualification and value-selling frameworks (e.g., MEDDICC, SPICED) to advance deals Clearly articulate business impact and position Dropbox solutions around outcomes, not features Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps Contribute to evolving GTM strategy by refining ICP, messaging, and use cases (e.g., Dash) Collaborate cross-functionally and bring insights from the field to influence Product and GTM Requirements 4+ years of B2B SaaS sales experience, ideally in early-stage, new product, or evolving GTM environments. Proven ability to generate pipeline, manage complex deals, and close business in ambiguous or developing markets. Experience selling to mid-market and enterprise customers, including executive stakeholders. Strong qualification and value-selling discipline, using frameworks such as MEDDICC, SPICED, Command of the Message, or similar. Consistent track record of meeting or exceeding sales targets. High-ownership, resourceful, and adaptable mindset; comfortable taking initiative and thriving without a fully defined playbook. Strong collaborator with excellent organizational skills, CRM experience such as Salesforce, and the ability to manage pipeline and forecast effectively. Preferred Qualifications Experience selling a new or emerging product within an existing portfolio Experience working in high-change or transformation environments BA/BS degree or equivalent experience General familiarity with AI or productivity tools Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: Understand yourself and others. Judgment: Evaluate information and make decisions in complex situations. Adaptability: Learn, adjust, and stay effective through change. Connection: Communicate, collaborate, and build trust. To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser. Compensation United Kingdom Pay Range £109,700—£148,400 GBP Ireland Pay Range €96.100—€129.900 EUR

Introduction to Demandbase: Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform. As a company, we're as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom. About the Role: As an Advertising Campaign Strategist (ACS) at Demandbase, you'll play a critical role in helping our customers realize the full value of their investment in our advertising solutions. You'll act as a strategic advisor and media expert—ensuring campaign success, driving full media utilization, and delivering actionable insights that demonstrate measurable business value. The ACS is a hybrid of campaign manager, data analyst, and customer success partner. You'll work cross-functionally with our Ad Ops, Product, and GTM teams to execute high-impact advertising campaigns while helping Demandbase achieve its internal revenue goals. This role is positioned for growth into a Senior or Lead position. What you'll be doing: Manage a book of ~20 customer accounts (volume may vary by segment) Drive full utilization of booked media budgets through strategic execution and performance storytelling Build and manage customer audience journeys and campaign briefs Deliver compelling, insight-driven reports that support renewals and expansion Collaborate with cross-functional partners (CSMs, Ad Ops, Sales) to align campaign strategy and timelines Surface optimization opportunities and serve as the voice of the customer in internal planning Contribute to special projects, tiger teams, and the evolution of internal tools, templates, and processes Support campaign launches and ensure impressions are served to drive accurate billing What we're looking for: Minimum 3 years of experience in digital advertising, ideally with a B2B focus Experience in a customer-facing account management role, supporting mid-market and/or enterprise clients Proven ability to translate campaign metrics into clear, actionable insights that demonstrate business impact Strong analytical skills to evaluate success against performance targets Strong technical proficiency with tools like Salesforce, Excel, and PowerPoint Experience buying and/or planning digital advertising campaigns is a plus Benefits: We offer a comprehensive benefits package designed to support your health, well-being, and financial security. Our employees enjoy up to 100% paid premiums for Medical and Vision coverage, ensuring access to top-tier care for you and your loved ones. In addition, we provide a range of mental wellness resources, including access to Modern Health, to help support your emotional well-being. We believe in a healthy work-life harmony, which is why we offer a flexible PTO policy, 15 paid holidays in 2026—including a three-day break around July 4th and a full week off for Thanksgiving—and No Internal Meetings Fridays to give you uninterrupted time to focus on what matters most. For your financial future, we offer a competitive 401(k) plan, short-term and long-term disability coverage, life insurance, and other valuable benefits to ensure your financial peace of mind. Our Commitment to Diversity, Equity, and Inclusion at Demandbase At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis. We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply! We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together. Unsolicited Submissions At Demandbase, we value thoughtful partnerships and direct connections with candidates. We're not accepting unsolicited resumes or outreach from third-party recruiting agencies. Any unsolicited submissions will not be reviewed, and no fees will be paid.

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Community Location: Remote Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You'll Do: The Community Lead, APAC builds trusted relationships across the Managed Service Provider (MSP) ecosystem and helps Huntress grow its presence across the region. You will help shape and deliver regional community programs, educate partners, surface partner insights, and connect high-potential MSPs with the right Huntress teams. Responsibilities: Strategic Leadership Initiative Ownership: Own and deliver community initiatives and special projects that support APAC business priorities Cross-Functional Alignment: Collaborate with Account Executives, Account Management, Marketing, SDR, and Partner Success teams to identify strategic partners and influence company-wide programs to ensure they align with the needs of APAC MSPs Internal Advocacy: Serve as the internal voice of the APAC partner base, synthesising feedback and strategic opportunities for Product, Sales, and Marketing teams Individual Contributor (IC) Community Functions High-Touch Presence: Attend and maintain a consistent, high-value presence at APAC Industry events, Peer Groups, and external Channel communities Revenue Generation: Help ensure high-value prospect accounts are engaged with Huntress and brought into the sales cycle to support the revenue team Education & Content: Execute educational events, physical or virtual, as required, focusing on cybersecurity trends and business expansion for partners Partner Liaison: Develop and maintain high-value relationships with MSP owners and influential peer group leaders and industry peers, ensuring they view Huntress as a strategic partner Surprise & Delight: Help design and execute creative initiatives that drive loyalty and foster deep emotional connections with our partner ecosystem What You Bring To The Team: Experience: 5+ years of experience in community, partner, or field engagement within the MSP or broader channel industry Public Presence: Strong ability to present on stage, in a boardroom, virtually, and at private dinners, etc., to confidently influence executive-level partners and MSP owners Domain Expertise: Understanding of the MSP/Channel business model and the cybersecurity landscape Autonomy & Project Management: Exceptional time and project management skills; with the ability to prioritize and deliver multiple complex initiatives independently Travel: Ability to travel approximately 50% of the time, including international travel to the US 1-2 times per year What We Offer: Fully remote work At least one annual trip to the US for Summer Summit, with additional local events in Australia! New starter home office set up reimbursement ($800 AUD) 12 weeks paid parental leave for both primary and secondary carers Monthly digital allowance for personal phone and internet costs ($185 AUD) Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) Subsidised private health insurance through our preferred provider Stock options for all full-time employees Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. Align closely with sales teams to provide implementation proposals and establish confidence with prospects in our ability to deliver Set client and internal stakeholder expectations correctly with a focus on long-term success Define the right Implementation Proposals and Statement of Works in line with the customer needs and Veeva's best practices Position integration development, migration, training and other services that may be needed for a successful customer experience Work with services and service leadership to ensure successful project delivery aligned to proposed implementation plan include the pipeline of opportunities and staffing management accordingly Travel estimate: Less than 25% (within China) 3+ years of experience delivering or selling software services, software service delivery background is a must. Direct experience in Life Sciences with R&D or Quality experience Strong written and verbal communication skills in both Chinese and English Ability to engage audiences of varying perception levels (IT and Business) Team player attitude Bachelor's Degree required Candidate must be based in Shanghai or Suzhou and have the legal right to work Experience with Cloud-based solution deployment / implementation and agile methodologies Background includes exposure to compliance and validation standards in the Life Sciences industry Proven success selling services

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Data Cloud Sales team is looking for a skilled Account Partner to drive sales of our modern data platform to large pharma Life Sciences companies. As an Account Partner, you will be responsible for aligning customer objectives to understand patients, providers and market dynamics at each stage of the brand lifecycle with the Veeva Data Cloud solutions. This is an exciting and uniquely focused role at Veeva that requires the right blend of experience selling data solutions to Life Sciences with a desire to accelerate a new business line within an established industry leader. To be successful in this role, initiative, persistence and the ability to work effectively within a growing team are critical. You also possess a collaborative work style evidenced by putting the success of the team ahead of your own. You are humble, hungry, and smart with a relentless drive to do what it takes to succeed. You are solution oriented to overcome obstacles and solve business problems. Develop a thorough understanding of Veeva Data Cloud offerings and competitive advantages.. Learn to articulate them persuasively to prospects and customers Identify opportunities and lead sales efforts through the full cycle of interest to onboarding within large pharma client base Align with peer team members for an organized and customer focused account strategy and develop a thorough tactical and strategic account plan Develop strong and mutually valuable relationships with new and existing customers Manage pipeline with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure Work in close partnership with Customer Success to manage successful client deployments and to ensure ongoing high client satisfaction, renewal, and deep penetration of customer organizations for incremental business Keep current with industry trends; engage your customers, address their business challenges, and propose solutions 3+ years of experience in selling data driven solutions to life science customers with an emphasis in global organizations and US large pharma stakeholder management 5+ ye

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Mid-Market Sales Location: Remote but must be based in IL, IN, or WI Compensation: $80,000 base salary with an on-target earnings at $160,000 What You'll Do: You are a Senior Account Executive who knows how to earn trust, uncover a real business problem, and connect it to a solution that makes a measurable difference. You will own the full mid-market sales cycle at Huntress, from prospecting and discovery through pricing and close, while partnering with SDRs, Sales Engineering, Operations, Product Management, and Account Management to create a smooth customer experience. This is a quota-carrying role for someone with Warrior Spirit: resilient when deals get complicated, steady when priorities shift, and persistent without losing empathy. You are Outcome-Obsessed about revenue, forecast accuracy, and customer value. You educate rather than pressure, use feedback and competitive insight to sharpen your approach, and take pride in winning the right business for Huntress and our partners. Responsibilities: Meet or exceed sales goals and quarterly revenue targets by qualifying and closing net-new opportunities at mid-sized companies while being a collaborative member of the team. Creatively source new prospects and thoughtfully position Huntress offerings to suit their needs, serving as a trusted advisor and industry expert throughout the process. Stay current on competitor offerings and identify their strengths and vulnerabilities. Turn client feedback into actionable strategies to drive new business, address competitive risks, influence client decisions, and advocate for win-win solutions. Work closely with Sales Engineering, Operations, Product Management, and Account Management to ensure seamless implementation and effective ongoing account growth. Enter, update, and maintain accurate daily activity, forecast, and opportunity information in the CRM. Use AI tools with sound judgment to streamline account research, prospecting preparation, follow-up drafting, and routine CRM workflows while keeping customer context and data accurate. What You Bring to the Team: You have 2+ years of demonstrated success in a strategic sales position and 2+ years of full-cycle sales experience at a software or technology company. You have a strong track record of driving revenue, creating new business, and delivering a customer-centered experience. You are comfortable maintaining accurate CRM records and forecasts. You work well independently, stay organized, prioritize changing demands, and remain highly responsive to clients. You bring strong presentation, active listening, and critical-thinking skills, along with the drive, initiative, energy, and sense of urgency to acquire and serve clients. You have a growth mindset, contribute actively in a team environment where knowledge sharing is encouraged, and bring knowledge of cybersecurity or cybersecurity sales as a helpful bonus. You are also able to travel up to 10% to events and customers as needed. You use AI thoughtfully to work faster and smarter on everyday sales tasks while applying sound judgment to customer information, messaging, and recommendations. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Data Cloud Sales team is looking for a skilled Account Partner to drive sales of our modern data platform to large pharma Life Sciences companies. As an Account Partner, you will be responsible for aligning customer objectives to understand patients, providers and market dynamics at each stage of the brand lifecycle with the Veeva Data Cloud solutions. This is an exciting and uniquely focused role at Veeva that requires the right blend of experience selling data solutions to Life Sciences with a desire to accelerate a new business line within an established industry leader. To be successful in this role, initiative, persistence and the ability to work effectively within a growing team are critical. You also possess a collaborative work style evidenced by putting the success of the team ahead of your own. You are humble, hungry, and smart with a relentless drive to do what it takes to succeed. You are solution oriented to overcome obstacles and solve business problems. Develop a thorough understanding of Veeva Data Cloud offerings and competitive advantages.. Learn to articulate them persuasively to prospects and customers Identify opportunities and lead sales efforts through the full cycle of interest to onboarding within large pharma client base Align with peer team members for an organized and customer focused account strategy and develop a thorough tactical and strategic account plan Develop strong and mutually valuable relationships with new and existing customers Manage pipeline with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure Work in close partnership with Customer Success to manage successful client deployments and to ensure ongoing high client satisfaction, renewal, and deep penetration of customer organizations for incremental business Keep current with industry trends; engage your customers, address their business challenges, and propose solutions 3+ years of experience in selling data driven solutions to life science customers with an emphasis in global organizations and US large pharma stakeholder management 5+ ye

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls.  This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way. This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe. Responsibilities Supplier onboarding Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels Validate supporting documents; set 1099-reportable and tax flags correctly Confirm third-party risk and restricted-party screening before activation Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding Partner with TPRM and IA teams on control requirements and continuous process improvement   1099 annual reporting  Bank details and fraud prevention Own every bank-detail setup and change; validate against a bank letter on letterhead or an approved equivalent (void checks,  etc.) Run independent callbacks per policy using contact details sourced independently of the request, and record the evidence Validate international bank formats and addresses (IBAN, SWIFT/BIC, ABA, SEPA, BSB, IFSC, Japanese bank/branch codes) Identify and escalate business-email-compromise attempts and other payment-fraud red flags Data quality and maintenance Maintain vendor structure: parent/child and remit-to relationships, entity and country records, contacts and payment terms Lead vendor consolidation: eliminate duplicate vendors and bank accounts, execute merges and inactivations in batched, logged, reviewed changes Run periodic health reviews for dormant vendors, stale bank letters, missing tax forms and incomplete records; drive 1099 and TIN readiness for year-end Own periodic vendor deactivation campaigns Controls and audit Own the vendor-master SOX controls as the named control owner: maker-checker on every create and change, change-log review, evidence retained on every record Prepare the periodic review of bank-detail changes paid, and address Internal Audit and external auditor requests Partner with Finance Systems to design and maintain ERP security roles so vendor master, invoicing and payments stay separated Flag any suspicious vendor set-up activity through the appropriate channels Process, systems and improvement Own vendor-master documentation, intake checklists, requester guidance and service levels Serve as the vendor-data expert through process migrations, including data conversion and post-migration fixes Partner on automation: AI-assisted intake validation, document extraction, bank-format checks and a vendor self-service portal Report monthly on onboarding volume, cycle time, bank changes, exceptions and data quality, and use the data to improve the process Minimum qualifications 7+ years in vendor master or AP operations with 3+ years of ownership Owned a vendor master in an ERP end to end — process, controls and data — across multiple entities and countries Hands-on experience verifying bank details and preventing payment fraud: bank letters, independent callbacks, BEC red flags, international bank formats Experience with vendor tax documentation: W-9/W-8 validation, TIN matching, VAT/GST IDs, 1099 flagging Working knowledge of procure-to-pay controls — segregation of duties, maker-checker, change logs, audit evidence — and have performed or owned a SOX control Led a vendor data cleanup, consolidation or ERP migration and can show the outcome The confidence to hold the line with requesters, vendors and senior stakeholders under time pressure while staying clear and helpful Strong Excel or Google Sheets skills with large datasets (dedupe, lookups, reconciliations) and exceptional attention to detail Preferred qualifications Workday Financials vendor management, and experience with Zip, Coupa or a similar procure-to-pay platform SOX experience at a public company or one preparing to go public Experience supporting APAC and EMEA vendors in a high-growth, multi-entity company Experience designing or reviewing ERP security roles with a systems team Comfort using AI tools to automate validation, follow-ups and reporting The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking Software Engineers to join our Observability team within the Infrastructure organization. The Observability team owns the monitoring and telemetry infrastructure that every engineer and researcher at Anthropic depends on, from metrics and logging pipelines to distributed tracing, profiling, error analytics, alerting, and the dashboards and query interfaces that make it all actionable. By joining this team, you'll have a direct impact on the reliability and operational excellence of Anthropic's research and product systems. As Anthropic scales its infrastructure across large GPU, TPU, and Trainium clusters, the volume and complexity of operational data is growing by orders of magnitude, and an increasing share of the most challenging problems live below the application layer. We're building next-generation observability systems, including high-throughput telemetry pipelines, fleet-wide continuous profiling, eBPF-based tracing and network visibility, and agentic diagnostic tools, so engineers can detect, diagnose, and resolve issues in minutes rather than hours, even when the answer lies in the kernel, the network stack, or an accelerator rather than on a dashboard. Key responsibilities Design and build scalable telemetry ingest and storage pipelines for metrics, logs, traces, and error data across Anthropic's multi-cluster infrastructure Build observability solutions that give engineers deep, low-overhead visibility into system behavior across the fleet Own and evolve core observability platforms, leading migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth Build instrumentation libraries, SDKs, and eBPF-based auto-instrumentation to emit high-quality telemetry, with and without code changes Reduce mean time to detection and resolution by building cross-signal correlation (from kernel-level events up to application traces), unified query interfaces, and AI-assisted diagnostic tooling Improve fleet-wide efficiency by turning continuous profiling and utilization telemetry into actionable optimization insights across CPU, memory, and accelerator fleets Partner with Research, Inference, Product, and Infrastructure teams to ensure observability solutions meet the unique needs of each organization Minimum qualifications Experience building and operating large-scale observability or monitoring infrastructure Hands-on experience with observability signals end to end, from instrumentation through ingest to query and analysis Understanding of high-throughput telemetry pipelines and the tradeoffs involved in collecting, storing, and querying operational data at scale Comfort debugging below the application layer, in the kernel, the network stack, or the hardware Excellent communication skills and the ability to partner with internal teams to improve their operational visibility and incident response capabilities Ability to work independently on ambiguous, high-impact technical challenges Preferred qualifications Experience building or operating eBPF-based observability in production, such as tracing, profiling, or network visibility Experience running continuous profiling at fleet scale, including managing overhead budgets and symbolization Kernel- and syscall-level debugging experience and performance engineering skills Experience profiling or instrumenting accelerator workloads Experience operating metrics systems at very high cardinality, or large-scale telemetry storage backends Experience with log storage migrations or operating columnar databases (e.g., ClickHouse, BigQuery) for analytics workloads Experience with OpenTelemetry instrumentation, collector pipelines, and tail-based sampling strategies Interest in applying AI/LLMs to operational workflows such as automated root cause analysis, anomaly detection, or intelligent alerting Enthusiasm for building foundational infrastructure The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Senior Analyst, Travel & Expense, you will run the day-to-day financial controls, audit program, and executive reporting behind Anthropic's T&E function. T&E touches every employee, every legal entity, and every executive, and it runs on Navan, Brex, and negotiated supplier agreements. Spend and transaction volume have grown several-fold in the past six quarters, and the controls need to scale to meet a public-company standard. You will report to the Head of Travel & Expense in Finance Operations and work daily with Accounting, Tax, Payroll, Talent, Security, Legal, Finance Systems and Administrative Business Partners. Responsibilities Controls & SOX Compliance Own the day-to-day operation of key T&E controls, including approvals, card issuance and spend limits, segregation of duties, and policy exceptions, within the control framework set by the Head of T&E, who owns the overall T&E process Maintain the T&E process narratives and risk and control matrix, and keep them current as systems and policies change Ensure correct GL coding and complete, accurate month-end reconciliations across Navan, Brex, and Workday, and support close, flux analysis, and accruals Act as the preparer for T&E controls and the day-to-day contact for internal and external auditors: gather and retain evidence, support walkthroughs and sample requests, and track remediation, escalating significant issues to the Head of T&E International Expansion Controls Set up and maintain entity-level coding and approval flows in Brex and Navan as new legal entities and countries come online Document and operationalize country-specific rules for per diems, VAT reclaim, non-USD cards, receipt requirements, and local tax treatment Partner with Tax, Payroll, and Global Mobility to ensure compliance Support accurate intercompany treatment of T&E costs across entities T&E Audit Program Help design, build, and run a risk-based audit program covering sampling, anomaly detection, misuse escalation, and remediation tracking Define and monitor pre-spend rules, duplicate and split-transaction checks, and receipt and 30-day submission compliance Build dashboards and reporting on policy compliance, exceptions, and control performance for Finance leadership Partner with the Head of T&E to deploy Claude to review transactions, flag policy exceptions, and automate recurring reporting Program Operations Own day-to-day T&E operations, supporting the growing volume of travel and expense activity and platform configuration and automation, so operations keep running without pulling focus from controls Own transaction-level review and receipt follow-up, and help shape what should be automated rather than staffed Partner with Benefits, Payroll and Legal to ensure the T&E program is compliant with relevant local and country requirements Preferred qualifications 7+ years of experience in travel and expense, corporate accounting, internal audit, or finance operations, ideally at a high-growth technology company Hands-on SOX or internal-controls experience: writing process narratives, testing or operating key controls, and working with external auditors Strong accounting fundamentals, including GL coding, account reconciliations, accruals, and month-end close support Deep platform expertise in Navan and/or comparable TMC platforms, plus Brex or equivalent expense management tools, and working knowledge of ERP integrations (Workday preferred) Strong analytical skills: comfort with large transaction datasets, sampling methods, and anomaly detection Sound judgment and discretion with sensitive information, and the ability to work credibly with senior executives and their support teams Clear written and verbal communication, with the ability to explain a control or an exception to Finance leaders, auditors, and employees An AI-curious, builder mindset: experience automating finance workflows with AI tools, or real enthusiasm for doing so, and comfort creating structure where none exists CPA, CIA, or equivalent certification Experience with multi-entity, multi-currency environments, including per diem rules, VAT reclaim, and cross-border tax considerations Experience with pre-IPO or newly public company readiness M&A integration experience a huge plus The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist , NPR , TED , and The Washington Post . We are one of Time100's Most Influential Companies of 2026. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do . If they resonate, this could be a great fit! Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time. About this role Individual Giving has set an objective to double new donor acquisition in 2027 and expand our awareness through brand ads for key segments. Paid media is the biggest lever we have to get there, and as Growth Manager, Paid Media, you'll own delivery of this important priority. To help get us there, GiveDirectly is planning to expand its spend on paid media. We are looking for someone who will be a strong cultural fit—curious, keen not to follow industry standards but to look for disproportionately high-leverage opportunities, keen to constantly learn and adjust, and comfortable launching a paid program without agency support. This role would suit someone comfortable in a fast-paced environment, able to pivot and change tactics based on data and changing circumstances. Reporting to our Director of Individual Giving, you'll manage all paid acquisition for Individual Giving across Meta, Google, YouTube, and TikTok, and also work closely with the VP of Marketing to manage all upper-funnel media buys (e.g., newsletters, podcasts, etc.) for both the Individual Giving and Marketing teams. This role is responsible for executing our paid media program end to end, including negotiating and managing contracts, creating ads, capturing screenshots for documentation, publishing campaigns, and monitoring performance. You will also build our tracking and attribution systems and use that data to grow both one-time and monthly giving. To do so, we are looking for a strong individual contributor who is comfortable executing within the platforms without a big team or agency. The Individual Giving team is responsible for generating revenue across donors with an annual gift below $50k. To do so, the Individual Giving team executes compelling public fundraising campaigns, drives creative donor-facing content, and tests new marketing initiatives aimed at expanding our donor base and raising awareness of direct cash transfers. You'll join a small but high-performing team that runs several campaigns at once and works with a lot of independence. You'll partner with Brand and Marketing colleagues each campaign cycle to ensure integrated marketing across all public-facing materials. Level: Manager (we are willing to hire at Senior Manager for more experienced candidates) Reports To: Director of Individual Giving Travel Requirement: Must be able to travel ~1–2 times per year to one of our countries of operation for team retreats or field visits What you'll bring: 3–5+ years in growth or performance marketing with a proven track record running paid media to a conversion or revenue target, in-house or agency, across Meta, Google, YouTube, and emerging platforms. Non-profit experience is a plus, but not required. Experience managing a paid media budget of at least US$5M a year with a track record of strong performance measurement, with the discipline to trust your own data over platform recommendations and the judgment to know when to scale a channel, cut it, or admit it isn't working—pause and reset. A genuine test-and-learn habit: you design multivariable testing across creative, audience, messaging, and landing pages, using these insights to scale the program. Strong written communication, the ability to own creative direction of ads (from conception and drafting through launch), and experience with or a strong eye for graphic design (Figma, Canva). You'll work with content creation teams for bigger projects, but initial ideation and direction should come from you. Strong, succinct communication, and the ability to work productively with a Brand and Marketing team focused on brand awareness. Alignment with GiveDirectly's values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. Experience with tracking and attribution to ensure detailed reports are shared with senior management. Bonus skills: Experience with our tech stack (WordPress, Salesforce, PostHog, Google Analytics, Tableau, Zendesk, Ahrefs) or similar tools. Experience with paid ads with a non-profit of a similar size or an agency supporting non-profits. What you'll do Own paid media strategy and performance to execute growth and brand goals Develop and execute the paid digital fundraising strategy that acquires new donors, grows revenue, and strengthens long-term supporter value across Meta, Google, YouTube, TikTok, programmatic, and emerging platforms (approx. 50% of time). Run top-of-funnel brand ads, from placement and contracting to creative direction and development, including podcasts, OOH, and connected TV (approx. 30% of time). Manage and optimize paid investment daily, monitoring spend, pacing, cost per acquisition, and conversion, and reallocating budget as performance dictates. Run a continuous test-and-learn program across audiences, creative messaging, channels, landing pages, and donation experiences, and turn results into decisions rather than reports. Make key and strategic recommendations to the Director of Individual Giving and VP of Marketing on where budget spend should be allocated based on performance data. Grow one-time and monthly giving through paid Run acquisition and conversion campaigns for both one-time and monthly giving, testing paid tactics to grow the recurring program—the fastest-growing part of our portfolio. Optimize the digital supporter journey so paid campaigns connect cleanly to landing pages, donation forms, email, and CRM, maximizing conversion and retention. Analyze acquisition, conversion, revenue, and retention trends by segment to inform where the next dollar goes. Measurement & Reporting Stand up standardized paid-channel attribution and UTM tracking so acquisition spend is evaluable outside the ad platforms. Build and maintain performance dashboards that connect campaign, website, and CRM data into a single view of what each channel returns. Develop a forecasting model that projects cost per acquisition and revenue by channel, so budget increases are decisions rather than bets. Report to senior management on budget and paid campaign performance on a bi-weekly basis. This role might not be for you if You are used to relying on an agency for recommendations or ad builds in the platforms themselves. You do not have experience/familiarity with both upper-funnel and direct conversion paid advertising. You are not comfortable managing projects from A–Z, including ideation, planning, launching, testing, iterating, and evaluating. What success looks like in 12–18 months A clear, measurable contribution to the 2027 goal of doubling new donor acquisition, with a 50–70% share of new monthly donors acquired through paid. The Google Ad Grant is fully deployed against upper-funnel objectives, in compliance, and contributing measurable qualified traffic. A documented acquisition model forecasts cost per acquisition and revenue by channel accurately enough to justify a materially larger paid budget. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. This role is fully remote, so if you are not based in Kenya, the US, or the UK, we will share an estimated salary benchmark for the country you are based in during the hiring process. United States Base Salary: $99,940 Bonus at Target Performance: 10% Annual Benefits Stipend: $21,393 United Kingdom Base Salary: £66,150 Bonus at Target Performance: 10% Annual Benefits Stipend: £2,760 Kenya Base Salary: $65,000 Bonus at Target Performance: 10% Annual Benefits Stipend: $8,454 #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of "zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation." and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject "Accommodation Needed". We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!