At Varicent , we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM , 2023 Ventana Research Revenue Performance Management (RPM) Value Index , Gartner Peer Insights , 2024 Gartner SPM Market Guide , and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent: Innovate with Purpose: Build impactful solutions for customers worldwide. Join Excellence: Work in a diverse, collaborative, and innovative team. Shape the Future: Lead in redefining revenue optimization. Grow Together: Unlock your potential in a supportive environment. Join us at Varicent—where your talent and ambition meet limitless opportunities for success! As a QA Analyst, you will be supporting the quality, reliability and performance of Varicent's Incentives application, designed to automate, model and manage complex sales compensation plans. The role is responsible for identifying issues, contributing to process improvements, and helping ensure a seamless user experience. Working under the guidance of senior staff, you will be testing low to moderate complexity issues, developing testing requirements from that direction. Work performed in this role directly supports the trust users place in the platform. KEY RESPONSIBILITIES Performs manual testing to validate new features and bug fixes. Validates API responses and tests database interactions to ensure system reliability. Identifies and reports defects, providing clear and detailed information, for small-size projects, working under the guidance of senior staff. Identifies, documents, and prioritizes bugs in JIRA or similar tools. Re-tests fixed defects and performs regression testing before releases. Works on simple defects unaided and contributes to testing medium-size projects with guidance. Identifies "happy path" and negative tests based on given requirements. Identifies the scope of small features or fixes based on overall business goals. Identifies the priority of test cases and provides estimates for assignments. Works with QA and development peers to analyze technical problems and escalates problems to leads. Contributes to refining the QA process by identifying inefficiencies and suggesting improvements. Stays current on QA trends and tools to improve testing practices. Takes action to improve processes and makes sound, timely decisions using the information and resources available. KNOWLEDGE, SKILLS & EXPERIENCE • 0–2 years of experience. • Basic knowledge of software testing methodologies, including manual testing. • Familiarity with QA tools such as JIRA or Postman. • Basic understanding of REST APIs and database testing. • Strong analytical and troubleshooting skills. • Good understanding of product functionality and architecture and how it fits into the business. • Excellent written and verbal communication skills. • Ability to work effectively in cross-functional teams. • B2 level English or higher is required. FIRST 30 DAYS: GETTING STARTED Familiarize yourself with the product, team structure, and development workflow. Understand the testing framework and review existing test cases and reports. Start testing minor features and logging bugs to learn the system. Participate in team meetings and shadow senior QA analysts during test planning sessions. FIRST 60 DAYS: BUILDING MOMENTUM Take ownership of writing and executing test cases for client bugs, small features or modules. Collaborate with the development team to test more complex features and identify potential edge cases. FIRST 90 DAYS: HITTING YOUR STRIDE Gained increased knowledge of the System under test Increased ownership of testing tasks or projects Provide feedback to the team on onboarding processes and identify areas for improvement in QA workflows. For this role, the estimated annual base salary range is between $450,900.00 - 591,700.00 MXN. In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process. This posting is for a existing vacancy. This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making. Overview of Benefits: Health & Wellness — Comprehensive medical, dental, and vision coverage tailored to your local needs Time Off — PTO and public holidays to rest, recharge, and do what matters most Volunteer Days — Dedicated time to give back and support the communities that matter to you Ignite Days — Dedicated learning days to support continuous growth, skill development, and professional learning Financial — Compensation that reflects your market and your value Retirement — Retirement plans designed to help you build long-term financial security Tuition Assistance — Invest in your growth with support for continuing education and professional development Flexibility — Work where you thrive, with remote and hybrid options available across most regions Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact
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Join the company that's building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next. We're one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we're remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You'll Love This Role We are seeking a Senior Engineering Manager to lead a remote-first, cross-functional team of Software Development Engineers in Test (SDETs) responsible for the quality and reliability of all Cribl products. This is a hands-on leadership role in ensuring that quality is built-in from the start of the software development lifecycle, implementing test strategy from design to release with agentic workflows. You'll play a key role in driving engineering excellence, delivering high-quality products to our customers. As An Active Member Of Our Team, You Will… Own the quality strategy across Cribl products and communicate metrics for data-driven prioritization of the team's roadmap Lead continuous improvement in test automation, CI stability, defect prevention, root-cause analysis, and escape-rate reduction. Continuously optimize end to end pipelines for both quality and velocity, removing bottlenecks for both people and agentic workflows Foster a "customer first" mindset by continuously running failure analysis to close the testing gap with customer deployments Establish a strong partnership with product management and engineering managers to ensure quality standards are implemented from the start Coach, mentor, and grow a remote-first team of exceptional test engineers focusing on agentic workflows This position may include stand-by, on-call, or off-hours duties If You've Got It - We Want It Hands-on experience in establishing testing strategy and defining quality metrics for products that will be deployed in both SaaS as well as customer managed environments Thorough understanding of the SDLC and the changes required for agentic development Strong understanding of test architecture, automation, CI/CD, observability, release management, and root-cause analysis. Experience with AI-developed tests and workflows BS CS/EE or equivalent practical experience with 10+ years of industry experience, including 4+ years in a technical leadership role #LI-AM1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $225,000—$270,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us .
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Services Engagement Manager (SEM) is responsible for setting our R&D and Quality Cloud customers up for success and representing the entire value proposition and effort behind a R&D and Quality Cloud Implementation. This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams. With a passion for Software Implementation and expertise in Life Sciences R&D and Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with strategic alignment of the team prior to project start. Align closely with sales teams to provide implementation proposals and establish confidence with prospects in our ability to deliver Set client and internal stakeholder expectations correctly with a focus on long-term success Define the right Implementation Proposals and Statement of Works in line with the customer needs and Veeva's best practices Position integration development, migration, training and other services that may be needed for a successful customer experience Work with services and service leadership to ensure successful project delivery aligned to proposed implementation plan include the pipeline of opportunities and staffing management accordingly Travel estimate: Less than 25% (within China) 3+ years of experience delivering or selling software services, software service delivery background is a must. Direct experience in Life Sciences with R&D or Quality experience Strong written and verbal communication skills in both Chinese and English Ability to engage audiences of varying perception levels (IT and Business) Team player attitude Bachelor's Degree required Candidate must be based in Shanghai or Suzhou and have the legal right to work Experience with Cloud-based solution deployment / implementation and agile methodologies Background includes exposure to compliance and validation standards in the Life Scienc
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Data Cloud Sales team is looking for a skilled Account Partner to drive sales of our modern data platform to large pharma Life Sciences companies. As an Account Partner, you will be responsible for aligning customer objectives to understand patients, providers and market dynamics at each stage of the brand lifecycle with the Veeva Data Cloud solutions. This is an exciting and uniquely focused role at Veeva that requires the right blend of experience selling data solutions to Life Sciences with a desire to accelerate a new business line within an established industry leader. To be successful in this role, initiative, persistence and the ability to work effectively within a growing team are critical. You also possess a collaborative work style evidenced by putting the success of the team ahead of your own. You are humble, hungry, and smart with a relentless drive to do what it takes to succeed. You are solution oriented to overcome obstacles and solve business problems. Develop a thorough understanding of Veeva Data Cloud offerings and competitive advantages.. Learn to articulate them persuasively to prospects and customers Identify opportunities and lead sales efforts through the full cycle of interest to onboarding within large pharma client base Align with peer team members for an organized and customer focused account strategy and develop a thorough tactical and strategic account plan Develop strong and mutually valuable relationships with new and existing customers Manage pipeline with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure Work in close partnership with Customer Success to manage successful client deployments and to ensure ongoing high client satisfaction, renewal, and deep penetration of customer organizations for incremental business Keep current with industry trends; engage your customers, address their business challenges, and propose solutions 3+ years of experience in selling data driven solutions to life science customers with an emphasis in global organizations and US large pharma stakeholder management 5+ ye
Who We Are: SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before. SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here ! Position Summary The AR Specialist is responsible for managing the full scope of the accounts receivable process, including responding to customer inquiries, overseeing invoice delivery, monitoring account portfolio for timely payment, and supporting customer onboarding related to billing. This role requires a customer centric and proactive communicator with strong attention to detail and the ability to manage multiple priorities efficiently. The AR Specialist will collaborate cross functionally with Customer Success, Sales, and internal Finance teams to ensure a seamless and accurate billing and collection process, ensuring strong cash flow. Key Responsibilities Customer Communication & Support Manage the shared billing inbox, assigning and responding to inquiries within established SLAs. Address questions from internal and external customers regarding billing, contracts, payments, and escalations. Actively monitor Slack channels and respond or acknowledge messages promptly. • Build and maintain strong working relationships with customers and internal teams. Customer Setup & Billing Maintenance Coordinate customer billing setup, ensuring compliance with formatting and platform requirements. Complete vendor forms and portal setups, including payment of applicable membership fees. Maintain up-to-date billing contacts to ensure accurate invoice delivery. • Collect and upload sales tax exemption certificates. Invoice Management & Collections Submit invoices to customer portals weekly, bi-weekly, or monthly in required formats. • Proactively manage assigned AR portfolio, following up on outstanding invoices via phone and email. Identify and escalate payment issues before they become delinquent. • Maintain accurate collection notes and support resolution in line with internal policies. • Prepare aging reports, flag at-risk accounts, and process escalations as needed. • Timely and efficient collections of assigned portfolio of accounts. Payment Application & Reconciliation Apply payments, credit memos, and rebills; reconcile accounts and identify and correct any discrepancies. Manage overpayments and communicate with cancelled customers for refund information. Process Oversight & Reporting Monitor customer cancellations and ensure updates are made promptly. • Oversee the dunning automation process for assigned accounts. Assist in quarterly bad debt reserves and write-off activities. Provide monthly updates on high-priority accounts for senior leadership review. Team Collaboration & Engagement Attend and actively participate in team meetings and 1:1s with the AR Manager. • Complete additional tasks and special projects as assigned. Qualifications 2+ years of experience in Accounts Receivable, Billing, or related finance role • Experience with NetSuite, Tesorio, Maxio, Salesforce (SFDC), and Avalara preferred. • Familiarity with subscription-based service contracts. Advanced proficiency with Excel including complex formulas, LOOKUP functions PivotTables, and SUMIF. Experience with Vendor portals and payment platforms. Strong organizational skills with excellent attention to detail. Effective written and verbal communication abilities. Understanding basic accounting principles and billing best practices. • Basic knowledge of AI tools with willingness to adopt for process efficiency. • Ability to handle sensitive information with integrity and confidentiality. • Comfortable in a fast-paced, collaborative SaaS environment. SOCi expects to pay a base salary in the range of 55,000 CAD- 75,000 CAD base salary. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. What SOCi Provides to You Comprehensive Benefits Package (full-time permanent, non-contract roles only) Health insurance plans, dental, and vision Wellness incentives 401(k) plan with employer match Flexible Work Environment (full-time, non-contract roles only) Flexible paid time off Quarterly wellness days Paid holidays Unique employee engagement programs Empowering Career Growth and Success What's Important at SOCi Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe! Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information. #LI-Remote
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Are you a hands-on technical builder passionate about driving business innovation through cutting-edge AI architecture? ActiveCampaign is seeking an Sr AI Engineer - AI Transformation Hub who will sit at the critical intersection of infrastructure and business innovation. In this role, you will not just help build capabilities—you will take meaningful ownership of how key parts of our internal AI agent platform evolve. You will help design the technical foundation that enables teams across the company to build, deploy, operate, and improve AI agents at scale. This position is focused on architecting and owning the core capabilities that make agent development reliable, reusable, and scalable. You will design and improve deployment patterns, integrations, observability frameworks, and shared infrastructure that allow us to move beyond simple automation into complex, mission-critical business processes across the company. Beyond building platform capabilities, you will work directly with cross-functional teams to move agents from ambitious ideas to production-ready solutions. You will help define technical patterns, shape how capabilities should be built, and unblock teams day to day—ensuring our infrastructure directly supports strategic business impact. What Good Looks Like Agent teams can build faster because core infrastructure, standards, and patterns are already in place. Shared capabilities are designed with enough quality and reusability that multiple teams can adopt them without starting from scratch. Agent deployment becomes more reliable, supportable, and scalable across a growing set of business use cases. Technical blockers around integrations, permissions, environments, and monitoring are reduced over time because this role proactively addresses root causes. The AI Transformation Hub has stronger technical direction around how core agent capabilities should be designed, implemented, and operated. Builders across the organization are better supported because they have a senior technical partner who can guide design decisions, debug issues, and help move critical work forward. On a Typical Day, You Might: Own the design and evolution of core capabilities within our internal AI agent platform to support high-impact business workflows and AI agents. Define and improve deployment patterns, shared services, and orchestration approaches that enable complex agent use cases to run reliably. Partner with business stakeholders to translate high-priority strategic goals into scalable AI agent solutions. Work hands-on with builders to debug issues, answer technical questions, and unblock day-to-day development while also improving the underlying platform. Investigate failing repositories, run code locally when needed, and fix infrastructure or environment issues at the root cause. Build and maintain shared services—such as reusable modules, integration layers, logging patterns, and data access approaches—that multiple teams can leverage. Drive decisions around observability, governance, permissions, reliability, and cost-aware usage to ensure our AI transformation is sustainable and secure. Help set technical direction for how new capabilities should be designed so we create durable foundations rather than one-off solutions. Collaborate across engineering and business functions to identify and shape new high-value opportunities for agent-led innovation. The Ideal Candidate Will Bring: 5+ years of hands-on experience in software engineering, platform engineering, solutions engineering, infrastructure engineering, or a similar technical role. Strong ability to design and implement production-ready systems across APIs, services, integrations, and data flows. Experience working with cloud environments and modern application deployment patterns. Comfort troubleshooting complex technical issues across infrastructure, application logic, and third-party integrations. Prior experience building internal platforms , shared services, developer tooling, or reusable technical foundations. Strong understanding of system design , reliability, scalability, and security considerations. Demonstrated ability to take ownership of ambiguous technical problems and drive them from design through implementation. Experience defining technical patterns, processes, or standards that other builders rely on. Practical experience working with AI-powered applications , agent architectures, LLM-based workflows, or adjacent systems. Strong communication skills and the proven ability to work cross-functionally in a fast-moving environment. Comfort with ambiguity and a strong builder mentality, and a bias toward practical execution. Compensation Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate's skills, experience, and work location. Additional Information About ActiveCampaign: ActiveCampaign is the autonomous marketing platform that gives growing businesses the intelligence to market like a much larger team. Powered by Active Intelligence, ActiveCampaign turns each business' own data into campaigns, automations, and customer experiences that get smarter over time. Learn more at activecampaign.com. As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don't just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here . Perks and benefits: At ActiveCampaign, we prioritize employees' well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you'll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. Here are some of the benefits we offer: -Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm. -Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization. -Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. -Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years. -Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support. ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As an Associate Director and Corporate Counsel at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We are looking for someone to join us as our Associate Director and Corporate Counsel for our international expansion. You will join our lean and highly impactful legal team supporting Teladoc's key asset, BetterHelp, as it scales its operations outside of the US. Teladoc is an ever-growing, dynamic and world-spanning public parent company. BetterHelp is the world's largest virtual counseling service and a critical component to Teladoc's current and future growth. This individual will be a key contributor to all aspects of BetterHelp's international legal needs. An ideal candidate for this position will be fluent in English with additional legal experience in one of our key European target markets (France, Germany, Netherlands, Spain or Italy). This team member must have flexibility to adapt to changing priorities and organizational needs. They will have an outstanding sense of commerciality and will be solutions focused. In addition, the candidate will have the ability to operate independently in a fast-paced, growing, exciting environment and to take ownership of projects and programs. What will you do? This role works across multiple areas of law including contracts, litigation, IP, health and telehealth regulation, government affairs, employment, compliance and general corporate. Independent management of outside counsel is integral to the position, as well as hands-on production of work products. As our international legal counsel, you will: Advise on a wide variety of legal issues related to our international business, supporting both new market launches and existing operations Negotiate and draft product partnership agreements, sales contracts, marketing affiliate/partner agreements advertising/creative/podcast/influencer agreements, SaaS, and vendor agreements in compliance with applicable laws with a focus on data security and privacy laws across the globe Support privacy compliance in non-US markets, including GDPR and local equivalents (e.g. advising on product/process changes and helping update related policies and procedures) Advise on marketing, digital services/platform laws, consumer protection, and trade practices requirements in international markets Support health/telehealth regulatory compliance in relevant markets, partnering with internal stakeholders and external/local counsel as needed Support employment and contractor legal matters in international markets and assist in drafting and updating related terms and agreements Support and optimise privacy operations, including privacy-related vendor/partnership reviews and privacy ticket triage/reviews (e.g. DSARs and other privacy inquiries) Support litigation matters and regulatory/government inquiries as needed, including coordinating with external counsel and internal stakeholders (as applicable) What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements You must be egoless, value collaboration, and be ready to put in the hard work to accomplish whatever the job demands. Also required for this position: Must be a qualified lawyer admitted to practice in at least one jurisdiction, with 1-5 years' post-qualification experience (or equivalent). UK or Ireland qualification is preferred, but EU-qualified lawyers are encouraged to apply. Fluency in English and experience working as a lawyer (preferably in-house) in one or more of our key European target markets (France, Germany, Netherlands, Spain or Italy). Fluency in another European language is a plus. Experience advising an international technology business operating across multiple jurisdictions (preferably in-house), ideally within a B2C, online platform/SaaS, and/or healthcare environment. 3+ years of relevant consumer business, online platform and/or health care legal experience. Experience with privacy, regulatory/government inquiries, marketing/advertising law highly desirable. Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives – and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $150,000 - $175,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025 . Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page ( betterhelp.com/careers ) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @ betterhelp.com . Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.
Senior Strategic Implementation Specialist, Americas (EST) Hi! I'm Morgan, the Manager of Strategic Implementations here at Ashby . Our customers are at the center of everything we do, and that's especially true during implementation. We take pride in being responsive, collaborative partners who focus not just on delivery, but on doing things thoughtfully. This role plays a critical part in ensuring our new customers start off with a strong foundation and a clear path forward. I'm thrilled to be hiring our next Implementation Specialist, specifically in the EST time zone. As part of our growing Professional Services team within Ashby's Customer Success organization, you'll play a key role early in the customer journey—ultimately helping to elevate the entire customer experience. About this role: As our Implementation Specialist, you will be responsible for managing and executing the end-to-end implementation of Ashby's solution for many of our new customers. You will work directly with customers in our Strategic (predominantly Enterprise) segment, developing and executing implementation plans to ensure a positive customer experience and expedited time to value. Your goal is to support our customers, helping them get up and running swiftly with Ashby so they can achieve their desired outcomes. Role requirements: Implementation & Project Management: You have extensive experience managing and executing several complex implementation and onboarding projects concurrently in a high-growth B2B SaaS org (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed-upon expectations). You keep the team on track to ensure milestones are met. You work effectively in a remote-first setting, with the ability to travel <10% as needed for strategic customer engagements. Technical Proficiency: You have a strong understanding of complex, configurable B2B SaaS products and their technical intricacies. By "complex", we mean platforms with multi-step workflows, supporting several core workflows, and integrations with other systems. You're technically curious and creative. Ashby or ATS experience is a plus, not required. Customer Centricity: You deeply understand customer needs and tailor implementations to meet their specific requirements. You build strong customer relationships by maintaining high levels of engagement and communication; you're the customer's proactive guide and advocate throughout the implementation period. Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach. Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value. Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. You don't rely on 'I've seen this done,' but instead think critically to solve problems. Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress. You could be a great fit if: You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes. You are a great listener. You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs. You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions. ⚡️You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy. Your peers describe you as detail-oriented and technically proficient. You take pride in internal operations. You are data-driven. You use metrics and analytics to inform decisions and measure success. You are adaptable. You can navigate changes in a fast-paced, evolving environment. You love to coach. You see every teaching moment as an opportunity and are excited to help our customers grow. You might not be a great fit if: You are not located in the Eastern Time Zone. You prefer an in-person role over remote. You are less interested in customer-facing roles that require both technical and interpersonal skills. You are accustomed to defining ideas and strategies, yet not responsible for their execution. You prefer working with a simple product (such as a point solution). You prefer exclusively to build (rather than build, iterate, optimize). Our Philosophy Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us: We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell. We want to offer deep expertise whenever we interact with prospects and customers. We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly. We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we'll get into these and other values during the hiring process. The Interview At Ashby, our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety: 30 min - Recruiter Screen with Talent Team 45 min - Interview with Hiring Manager 60 min- Mock Call with 2 Implementation Specialists Final Round: 30 min - Customer Adoption with Head of Dedicated CS & one of our Strategic CSMs 30 min - Interview with VP of Customer Success & Head of PS 10 min - Closing Questions with Hiring Manager Benefits You'll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. You get to sell a product that our prospects & customers are truly excited about. Competitive compensation is offered. 10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks is recommended per year. Expect "Vacation?" in our one-on-one agenda until you start taking it Twelve weeks of fully paid family leave in the US . We plan to expand this to employees in other countries as situations arise. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for individual leaders with consulting and system implementation experience and a passion for helping customers optimize their regulatory data and document management processes. Veeva's RIM suite is the industry's only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform. As a member of our Professional Services team, you will be responsible for understanding our customers' global regulatory needs, translating requirements into solution design, and configuring our cloud-based solution for managing regulatory information across the enterprise. Guide life science customers in the configuration and implementation of Veeva's Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing) to streamline global regulatory processes Lead configuration requirements workshops, design, and document, as well as prototype and deploy solutions Program and project management, including resource planning, leading and motivating a cross-functional team Communicate between the project team, customer, and internal stakeholders Assist presales/sales teams in defining scope, cost and estimations. Deep experience of Regulatory processes in Life Sciences and the relevant compliance considerations 3+ years' experience working with or for organizations in life sciences or healthcare either as a consultant, business, or IT representative Technical abilities and willingness to "roll up your sleeves" to design, configure, and implement a RIM solution Ability to collaborate and communicate excellently with diverse stakeholders Team player with strong organization skills and an ability to act with speed in a complex environment Strong written and verbal communication skills in both Chinese and English Candidate must be based in Shanghai/Suzhou and have the legal right to work Ability to travel 10-30% within China Consulting experience, working with a major system integrator or software vendor Experience in life sciences compliance and computer systems validation requirements
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for individual leaders with consulting and system implementation experience and a passion for helping customers optimize their regulatory data and document management processes. Veeva's RIM suite is the industry's only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform. As a member of our Professional Services team, you will be responsible for understanding our customers' global regulatory needs, translating requirements into solution design, and configuring our cloud-based solution for managing regulatory information across the enterprise. Guide life science customers in the configuration and implementation of Veeva's Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing) to streamline global regulatory processes Lead configuration requirements workshops, design, and document, as well as prototype and deploy solutions Program and project management, including resource planning, leading and motivating a cross-functional team Communicate between the project team, customer, and internal stakeholders Assist presales/sales teams in defining scope, cost and estimations. Deep experience of Regulatory processes in Life Sciences and the relevant compliance considerations 3+ years' experience working with or for organizations in life sciences or healthcare either as a consultant, business, or IT representative Technical abilities and willingness to "roll up your sleeves" to design, configure, and implement a RIM solution Ability to collaborate and communicate excellently with diverse stakeholders Team player with strong organization skills and an ability to act with speed in a complex environment Strong written and verbal communication skills in both Chinese and English Candidate must be based in Shanghai/Suzhou and have the legal right to work Ability to travel 10-30% within China Consulting experience, working with a major system integrator or software vendor Experience in life sciences compliance and computer systems validation requirements
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Managed Services sits within Professional Services. We're Outreach, CRM, and GTM technology experts who help customers get full value from the platform once implementation ends. Our Managed Service Consultants are trusted advisors. They drive adoption, flag risk, and grow usage, so customers keep exceeding their goals. The Role You'll join our India-based Managed Services team, chartered with building our customers' AI Agents beyond what was set up during implementation: opening new use cases and growing Amplify credit and product consumption. You'll own and expand our largest, most complex portfolio of accounts and guide customers through best practices and hands-on configuration to drive outcomes and deepen adoption. You will partner with the leaders and team to set the technical standard for the practice and be a go-to resource when other consultants hit edge cases. You'll stay technically fluent in Outreach's evolving capabilities, AI included, so you can configure and troubleshoot in real time. The role mixes technology and business consulting with solution design and project management. You'll work closely with Customer Success and Account Executives, build rapport fast, and influence customer outcomes. You'll own results for your book of business against Managed Services KPIs, and report to a Practice Manager, Managed Services. Key Performance Indicators: Manage a book of business with an average QoQ utilization rate of 70%, with a focus on Amplify credit and product consumption — ultimately supporting renewal rates and the minimization of churn and contraction. Location: This is a remote role, based in Hyderabad. There may be occasional in-person or team events and if asked to attend, it will be during local IST hours. Working Hours: This is a customer-facing role and will require working US-based hours (night-shift allowance provided). Build, configure, and tune new AI Agents (Revenue, Deal, Research, Conversation, Forecasting) beyond initial implementation to expand automation and drive credit consumption Design and manage context-aware prompts for each customer's AI Agent use cases Be the subject matter expert on Outreach's AI Agents and embed them into customer workflows and sales processes Apply and refine agent playbooks
Why Join Sales at Ashby Sales at Ashby is a unique opportunity to sell a product customers genuinely love during an AI-fueled market expansion. Over 5,000 companies rely on Ashby including Shopify, Snowflake, OpenAI, Bolt, and Notion, and our business is durably growing faster than 100% year-over-year. We're well funded , and on a path to profitability. That's exceptionally rare for a company at our scale, and puts us in the top 10% of benchmarks. We have, in just a few years, replaced incumbents Greenhouse and Lever more than 500 times each, clear evidence of strong product-market fit and a meaningful opportunity to help modern teams move beyond legacy recruiting software. Ashby replaces 3-5 tools in a consolidation & efficiency play that's equally loved by recruiters and CFOs. We're known as a clear AI-leader in the recruiting space. And the market opportunity is growing. We are rapidly extending from a best-in-class recruiting product toward a multi-product platform, expanding upmarket, into new industries, and internationally. For sales reps, that means a large market full of legacy tools, and a product portfolio that creates room for both new business and expansion. This is a chance to participate in how a category-defining company wins in its next phase of growth. We are equally intentional about how we build the business. We have established a remote-first, high-performing sales organization that rewards learning and accountability. We use data to set achievable quotas , and reward sustained impact with competitive compensation and meaningful upside. We prioritize coaching and career development, with AEs advancing to Enterprise & Leadership roles in just a few years — 38% of the team who have been here more than a year have been promoted or taken on a new role! You will work with people who care about craft, customer outcomes, and winning together—without sacrificing the trust, autonomy, and balance required to do your best work over the long term. Don't just take my word for it, see what the team has to say about working here. About this Role You will help us win Mid-Market accounts in the Pacific and Central time zones by managing the full sales cycle from pipeline generation through to closed-won. In this role, you'll primarily focus on new logo acquisition, while also covering a smaller number of existing business accounts for expansion and upsell. Our emphasis is on your raw ability to excel in the areas listed below and your appetite for continuous growth & improvement. We're a documentation first, async friendly team that values precision and autonomy. If you're energized by seeking answers independently and collaborating through well structured resources, you'll feel right at home here. To ensure a smooth review process, please apply to only one territory (East or West) that best aligns with your location and time zone. Role Requirements: You have 5+ years of full-cycle closing experience and have closed many >$50,000 ACV opportunities You have experience selling complex platform technologies in a sales-led GTM motion You are a new business hunter and are confident in your abilities to self-source >30% of your own pipeline You could be a great fit if: ⚔️ You're adept at competitive selling in established markets and have won many rip-and-replace opportunities. You're naturally curious about business problems and take pride in positioning specific & creative solutions that solve those problems. You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms. ️ You skillfully guide prospects through the evaluation & buying process—engaging the right stakeholders to create consensus for a strategic technology decision. You love becoming a product and industry expert. You're adept at delivering a quick demo to showcase how your solution meets a unique need. ⚡️ Your peers describe you as action-oriented and persistent. You're always on the leaderboard for outbound effort and pipeline created. ⏱️ You leverage tools to maximize the impact of your prospecting and selling time. You believe in research and personalization to spark a conversation. ⚙️ You are at home managing a pipeline of a dozen or more active opportunities concurrently. You take pride in internal operations, including real-time CRM updates. Bonus: You have sold to Talent or HR personas ☎️ Prior BDR experience Reasons not to apply: You aren't excited about a new business focused role that includes pipeline generation work You are uncomfortable delivering your own product demos, preferring to defer to an SE Benefits Unlimited PTO with four weeks recommended per year Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! 10-year exercise window for stock options . You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. $100/month education budget with more expensive items (like conferences) covered with manager approval. If you're in the US, top-notch health insurance for you and your dependents with 100% of all premiums covered by us, Flexible Spending Accounts and 401K match. We also offer up to 12 weeks of fully paid family/parental leave for all caregivers. We're in the talent acquisition software business. We run the end-to-end hiring process through our own platform, and ensure a level playing field for all candidates. Reaching out to hiring managers or recruiters directly won't improve your odds of success. Please focus your energy on the quality of your application. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.



