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Senior Practice Leader, Developer Platform for Professional Services, APAC
InternshipFully RemoteSenior
cloudflareci/cdzero trustjiraarchitectureca+4

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Australia, Sydney We are seeking a highly motivated and experienced Senior Global Practice Leader for our product portfolio: Developer Platform, Professional services to join our growing team. You will take the lead to build a global practice of practitioners that can realise business outcomes for customers primarily through the capabilities within the Cloudflare developer platform. Responsibilities: Act as a product manager of professional services specifically for our Developer Platform; Prioritizes and executes on building offerings based on alignment with strategic vision. Review information gathered by PS Leaders and other Practice Leaders to understand offering value propositions. Execute on building PS offerings based on direction from Leadership. Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators. Leads effort to create and maintain selling and delivery enablement. Creates fixed outcome service offerings that are in-line with quick wins. Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, Digital Natives, Verticals Demonstrates good communication skills across the PS organization (Delivery Leaders, Services Sales, Consulting Delivery) and Customer Engineering Teams as well as GTM leaders for the Developer Platform product portfolio Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings. Drive the team's comprehensive understanding of Cloudflare's Developer platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice. Travel: Limited travel is expected with the only solid  requirement being attendance in person at the 6 monthly PS leadership meetings held in Lisbon and / or Austin. Some customer travel within Australia is also anticipated. Qualifications: Bachelor's degree in Business, Information Technology, or a related field. Minimum of 8 years of experience in professional services, practice architecture or leadership roles, or a developer oriented customer-facing role  Strong understanding of the professional services landscape, including both internal and partner-provided services. Strong understanding of development platforms and frameworks and how they can benefit customers. In particular being able to translate business challenges into a developer platform based solution or partial solution. Ability to quickly prototype potential solutions for customers and then provide guidance on the migration from prototype to robust business critical application/solutions should occur. Demonstrable desire to educate fellow professional services staff how to leverage developer platform capabilities within their practice, respectively being Zero Trust Networking and Application services Excellent prior work experience as a Product Manager, Practice Manager or Architect Knowledge and familiarity with the Software Development Life Cycle Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical) Proven ability to effectively interact with and influence senior executives and team members Communication, negotiation, and interpersonal skills. Experienced in giving and receiving constructive feedback Ability to thrive in a fast-paced, unpredictable environment Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies Experience with Jira and Salesforce (or similar CRM tool) is a plus. Fluency in English (written and oral) is a must. Fluency in one or more additional regional languages is a plus. Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries. Hands-on experience with CI/CD pipelines and associated development tools What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Customer Engineering Specialist - Network Services
CloudflareLisbon, Portugal, Remote Portugal (Fully Remote)26 days ago
InternshipFully RemoteMid
awsazuregcpcloudflaresamlzero trust+7

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Locations:  Lisbon Customer Engineering Specialist - Network Services About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.  At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. About the role As a CE Specialist you will be the trusted technical advisor for customers adopting Cloudflare's network services. These include Magic Transit, Cloudflare WAN, Cloudflare Network Firewall and Cloudflare Network Interconnect (CNI), alongside Cloudflare One. You will lead Magic Transit and Cloudflare WAN POCs from design through to production cutover. You will also help customers modernize how they protect, connect and secure their networks and sites. Responsibilities Act as a trusted advisor, helping customers choose the right Cloudflare network and security solution for their business needs. Lead qualified prospects through Solution Design and POC. Magic Transit: plan and run POCs covering BGP onboarding, prefix advertisement, GRE/IPsec tunnels or CNI, and DDoS validation. Cloudflare WAN: plan and run POCs covering site and branch connectivity (IPsec/GRE tunnels, CNI, Cloudflare One Appliance), data center and cloud-to-site connectivity, routing design, and coexistence with or migration from existing SD-WAN or MPLS. Understand the customer's network topology, IP addressing, routing policy and security requirements. Then design an architecture that fits, including hybrid environments with Azure, AWS and GCP. Run technical discovery, demos and workshops as part of the pre-sales cycle. Support RFP/RFI responses and technical validation. Explain the benefits of Magic Transit, Cloudflare WAN and Cloudflare One compared with alternative approaches. These include traditional DDoS scrubbing services, appliance-based protection, SD-WAN solutions, next-generation firewalls and MPLS or traditional WAN. Work with GTM partners to consistently achieve pipeline and revenue goals. Present network and security transformation messages to senior technical leaders and executives. Capture product and feature gaps and feed them back to Product and Engineering. Core requirements GTM experience: 5+ years in Customer Engineering, Pre-sales, Solutions or Systems Engineering, or Technical Sales. You should have experience guiding customers through discovery, solution design, POC and handover to delivery or support. BGP and routing: Strong working knowledge of BGP (eBGP, route advertisement and filtering, AS paths, communities, anycast, RPKI and route hygiene). You should also be comfortable with static and dynamic routing, subnetting, route-based policy and split tunnels. TCP/IP: Deep understanding of the TCP/IP protocol stack and packet-level troubleshooting (for example with tcpdump and Wireshark). This includes MTU/MSS, tunneling (GRE, IPsec), NAT and asymmetric routing. DDoS protection: Understanding of L3/L4/L7 DDoS attack types and mitigation approaches (for example volumetric floods, SYN floods, amplification and reflection attacks). You should also understand how on-demand and always-on protection differ. SD-WAN and WAN architecture: Familiarity with SD-WAN architectures and routing protocols (BGP and OSPF overlays), underlay and overlay design, local internet breakout, branch connectivity, and migration from MPLS or legacy WAN. Fluent in English, written and spoken. Additional languages are a plus. Ability to manage a project, work to deadlines and prioritize between competing goals. Curiosity and learning agility. Cloudflare sits at the cutting edge of internet technology, so you are expected to keep up with industry trends as well as our own products. Desirable skills Network and security fundamentals DNS: Good knowledge of DNS, including authoritative and recursive resolution, DNSSEC, DNS over HTTPS/TLS, DNS-based attacks (such as tunneling and cache poisoning) and DNS filtering. Detailed understanding of the path from user to application, including hybrid and multi-cloud architectures (Azure, AWS, GCP). Knowledge of end-user and application security risks. These include DDoS, malware, phishing, viruses, ransomware. VPN and remote access challenges, and moving to Zero Trust access. SIEM and log analytics platforms. You should also be comfortable with network telemetry such as NetFlow and sFlow. Experience and knowledge with network and security vendors, including Cisco, Juniper, Fortinet, Palo Alto Networks, and Check Point (covering architecture, capabilities, configuration, and troubleshooting). Market and competitive knowledge Understanding of the market for CDN providers, Web Application Firewalls, remote access solutions, next-generation firewalls, CASB, DDoS mitigation, SD-WAN and secure gateway solutions. Cloudflare One and Zero Trust SASE concepts and Zero Trust networking architectures. Knowledge of Cloudflare Zero Trust solutions: Access, Gateway, Browser Isolation, and WARP client deployment. Secure Web Gateway, CASB and DLP. IdP and authentication (SAML, OTP), plus SaaS application integration and tenant controls. Client OS fundamentals and software distribution. Compensation For Portugal based hires: Estimated annual salary is between €74,000 - €106,000. Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Senior Learning Experience Designer
TwilioRemote - US (Fully Remote)25 days ago
Full TimeFully RemoteSenior$125,040 - $125,040 / Year
agilepacainsuranceinstructional designcopywriting+6

Who we are  At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to  hundreds of thousands of businesses  and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.  . See yourself at Twilio Join the team as Twilio's next Senior Learning Experience Designer. About the job This position is needed within our Learning Experience Design team which is the engine that helps our GTM organization achieve their revenue goals. We are seeking an innovative Senior Learning Experience Designer to revolutionize how our global sales team learns, adapts, and executes. In this role, you will bridge instructional design, sales effectiveness, strategic priorities, and cutting-edge artificial intelligence. You won't just create training modules—you will design high-impact, AI-enhanced learning journeys, a range of modalities to match the sellers' needs, interactive simulations, and performance support tools that shorten ramp times and drive revenue. The ideal candidate is an agile instructional designer who actively tests, adopts, and masters modern AI design tools (generative text, AI video, code blocks, voice synthesis, automated assessments, and interactive simulation builders) to multiply design output quality and speed. Responsibilities In this role, you'll:  Leverage AI authoring tools, large language models (LLMs), and prompt engineering to rapidly draft, iterate, and refine learning materials, roleplay scenarios, pitch guides, and sessions. Build AI-driven roleplay simulations (e.g. objection-handling exercises, discovery calls, uncovering use case exercise, etc.)  where sales reps can practice realistic customer conversations with generative AI personas. Develop content into enablement that is driven by adult learning theory; enablement modalities are selected based on what best supports the seller.  Collaborate with Sales Leadership, Product Marketing, and Revenue Operations to map learning pathways directly to seller competencies, product launches, and strategic sales methodologies  Design just-in-time performance support assets (FAQs, Playbooks) integrated directly into seller workflows (CRM, Slack/Teams, Sales Engagement platforms). Transform complex product specifications and market insights/positioning frameworks into easily digestible, highly actionable learning experiences. Design dynamic, personalized learning paths based on rep tenure, role (AE, SE, SDR, DSR, etc)), performance data, and skill gaps. Implement AI-based automated feedback loops that evaluate sales reps' video pitches, call recordings, and written communications. Continually research, test, and integrate emerging AI tools and software into the enablement tech stack to accelerate enablement development cycles, increase outcome quality, and increase enablement impact. Establish guidelines, prompt libraries, and best practices for the team's ethical and effective use of AI design tools. Monitor learning metrics, tool adoption, sales ramp time, and quota attainment to continually optimize enablement programs. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 3–5+ years of experience in instructional design, learning experience design (LXD), or sales enablement—preferably within a fast-paced B2B SaaS or technology environment. Expert-level mastery of prompt engineering using LLMs (ChatGPT, Claude, Gemini) for curriculum design, scenario building, and content generation.  Intermediate level familiarity/ building with modern AI-enhanced L&D platforms, adaptive learning engines, and/or AI roleplay platforms (e.g., Gong, Articulate 360, Quantified, AI, Allego). Hands-on experience with tools like ElevenLabs, Artlist.Io, RiversideFM, Synthesia, HeyGen, Midjourney, DALL-E, or Runway. Advanced proficiency with authoring tools (e.g. Articulate Storyline/Rise, Adobe CC, Google Suite,) integrated with modern AI plugins. A demonstrated ability to create engaging, application-based content (we'll want to see examples of your work!). Understanding of the B2B sales cycle, buyer personas, and revenue metrics. Early adopter mentality with a passion for experimenting with emerging tech to automate tedious tasks and maximize creative output. Strong copywriting and visual communication skills tailored specifically to high-performing sales audiences.   Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.  What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :  106,320.00 - 132,900.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 112,560.00 - 140,700.00. Based in the San Francisco Bay area, California: $125,040.00  - 156,300.00. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information  Applications for this role are intended to be accepted until October 25th but may change based on business needs.    Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Inside Sales - Representative (Active) 2
TwilioRemote - United Kingdom (Fully Remote)26 days ago
InternshipFully RemoteMid
crmsalesforcesalesbusiness developmentrecruiting

Who we are  At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to  hundreds of thousands of businesses  and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.  . See yourself at Twilio Join the team as Twilio's next Digital Sales Representative About the job This position is needed to play a key role in further growing Twilio's social impact organization. As our Digital Inside Sales Representative, you will be responsible for lead qualification, net new customer acquisition, solution selling, and closing deals within our self-service accounts, while upholding the Twilio Magic and driving forward with the ultimate goal to help our customers do good.  Responsibilities In this role, you'll: Be responsible for net new customer acquisition, managing an entire sales cycles to drive new revenue while maintaining the highest levels of customer satisfaction for accounts across community & social services, healthcare, traditional NGO's, Humanitarian aid, Credit Union and other miscellaneous non-profit customers. Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio's communications API platform so that, together, you can design a solution for their specific use case needs. Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform. Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager. Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn  Be an owner to drive deals forward, knock down obstacles for our customers and internally, think outside the box and find the best solution for each customer, and recommend process improvements to support the whole team. Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio's platform to scale their reach and missions. Have world-class interpersonal and communication skills to make complex technical and financial details sound simple. Ability to balance competing priorities and manage multiple projects/deals at the same time. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   *Required: At least 1+ years of closing sales experience or sales development/business development experience in a technical SaaS/CPaaS space, with a record of top performance. An understanding of (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling. Technical solutions selling experience and enjoys working with real customers - listening to them and solving problems. Strong written and verbal communication skills, with the ability to make complex technical and financial details sound simple. Demonstrated track record of managing forecasts.  Analytical account development strategy based on using data to find opportunities and prove value. World-class organization, prioritization, and documentation skills.  Entrepreneurial mindset. Deep personal interest in the social impact market and dedicating your career to making a positive difference. High adaptability, with comfort trying new things and building within a rapid-paced environment, comfort with ambiguity and change.  Location This role will be remote, and based in the UK. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Manager, R&D Finance
FigmaUnited States (Hybrid)25 days ago
InternshipHybridMid$185,000 - $185,000 / Year
gofigmasqldata sciencedentalmental health+8

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Strategic Finance team is focused on solving some of Figma's most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You'll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business. This is a full time role that can be held from one of our US hubs (SF / NY) or remotely in the United States. What you'll do at Figma: Lead all ARR (Annual Recurring Revenue) planning and forecasting for Figma's Self-Serve business, including annual plans, quarterly forecasts, monthly reporting, and weekly performance reviews Partner cross-functionally with Product and Data Science to identify key growth drivers, surface insights, and influence strategic decisions across the self-serve funnel Design and implement process improvements that enhance forecast accuracy and improve visibility into customer behavior, monetization, and conversion trends Manage and mentor a high-performing team—providing strategic direction, career development support, and hands-on collaboration to drive team impact Develop and present actionable insights and recommendations to senior leadership, including the CFO, CEO, and CMO Own and evolve the financial narrative for Figma's self-serve motion in executive and board-level materials Bring a builder's mindset to scaling the Self-Serve Finance function—identifying tools, metrics, and systems that enable better decision-making at scale We'd love to hear from you if you have: 8+ years of experience in investment banking, private equity, strategic finance, business operations, or a related analytical field, including 2+ years leading and developing high-performing teams Proficiency in SQL and a history of partnering with Data Science teams to solve complex analytical problems Deep experience in financial planning, forecasting, and driving insights through data-driven analysis A structured, strategic thinker who can break down ambiguous problems and develop clear, actionable solutions A track record of building new processes or scaling existing ones to improve efficiency and decision-making While it's not required, it's an added plus if you also have: Experience at a high growth B2B SaaS company, with bonus points for self-serve models At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $185,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

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Executive Assistant, Product
FigmaCanada, US (Hybrid)25 days ago
InternshipHybridExecutive$127,000 - $127,000 / Year
gofigmaptdentalmental healthcompliance+4

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Executive Assistant in Product, you'll be responsible for keeping VPs and their pillars organized as we scale for growth. In this role, you'll work directly with your leaders to manage day-to-day administrative and operational needs, partner closely with their leadership teams, and collaborate cross-functionally within the broader Tech Org. As a strategic partner with an eye for identifying gaps, you will drive processes, rhythms, and operate as a trusted partner across various stakeholders to drive outcomes. Our Product team is growing quickly, which provides an opportunity to have a tremendous impact on the success of our product and Figma as a whole. This is a full-time role that can be held from one of our US hubs (SF or NYC) or remotely in the United States. Note: the role requires working PT hours. What you'll do at Figma: Proactively manage VP calendars, meetings, business travel arrangements, and expenses Act as a delegate for the VP, signing off for expenses, PO approval, and various other tooling (as needed) with careful attention to internal policy Partner with operations leadership to craft agendas and logistics for seamless large-scale meetings–tracking content readiness, taking notes, and pushing forward on relevant action items Identify opportunities for workflow optimization around business deliverables, VP efficiency, and function or company rhythms Be a strategic thought partner to the CPO's EA, VPs and their leadership teams, with a focus on design operations, process, and long-term planning Drive outcomes for complex problems across internal teams to ensure cross-functional alignment on projects, company milestones, and internal events Build culture and connection across company hubs and remote Figmates, bringing the team together and embodying Figma's 'Play' value We'd love to hear from you if you have: 5+ years of executive support within a fast-paced tech environment, fully grasping the ability to anticipate tradeoffs and act independently to make decisions An affinity for AI and the ability to build creative workflows to improve operational efficiency Strong written and verbal communication skills, with sharp judgment and experience as a trusted thought partner to leaders—surfacing risks, influencing priorities, shaping how their time is spent, and representing leaders across internal and external stakeholders in person, virtually, and via email, while being unafraid to provide pushback and upward feedback A thoughtful and inclusive lens with a track record of trustworthiness, reliability, and discretion with confidential information Advanced-level skills in Google Suite products (Gmail, GCal, Google Drive – Docs, Sheets) While it's not required, it's an added plus if you also have: An affinity for Figma and an interest in becoming an expert in our product Previous experience supporting technical or AI-focused teams At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $221,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

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Sales Engineer III (Customer Success)
Full TimeHybridMid
devopssreplatform engineeringdatadogarchitectureinstagram+3

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with broad range of potential and existing clients Have a direct line of communication with the product team to collaborate on feature requests Help clients try and onboard the product and assist when they run into roadblocks.  Think creatively and help resolve the wide variety of technical challenges that may  occur during the overall customer's  life cycle Who You Are: Minimum 2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering  Knowledgeable and experienced with DevOps monitoring, cloud architecture tools, and modern web development Thrives in a high velocity environment demonstrating experience with juggling a high number of concurrent engagements of varied size and complexity Enjoys collaborating and teaming with others Comfortable and confident in delivering technical presentations/demos Native-level Japanese proficiency (written and spoken) is required, as you will be communicating directly with customers in Japan. Able to think creatively about a wide variety of challenges. You're going to find new things every day Enjoys a hybrid office culture and spending time in-person at our Seoul office. Able to travel up to 25% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth:   Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

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Staff Software Engineer, Tech Foundations
AirbnbBangalore, India (Fully Remote)25 days ago
InternshipFully RemotePrincipal
pythonjavakotlinscalareactangular+8

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The CRM Engineering team builds world-class tools that drive growth and foster meaningful  relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more. This team tackles some of the most challenging and unique problems faced by our business. Here are a few examples: Growth Platform: Designed to increase supply and retain existing hosts. Policy Platform: Enables Airbnb to engage with regulatory bodies across the globe regarding short-term rental regulations. This platform tracks regulations that impact the Airbnb business and provides intelligence to address unique business challenges. Community Platform: Establishes a social platform to drive community enablement, collaboration, and success. Agent Tools: Empowers agents to understand and resolve issues that customers are unable to address on their own. Aircover Claims Platform: Facilitates the processing of claims for Aircover insurance products, offering protection to both hosts and guests.   The Difference You Will Make: Our team is building an AI driven growth platform to serve as a true growth engine for Airbnb's supply expansion. This platform will leverage AI-driven intelligence to provide sales insights, meet diverse supply needs, help current hosts achieve greater success on the Airbnb platform, and build lead funnels to attract more high-quality hosts to Airbnb. There is immense potential for AI-driven initiatives to revolutionize the supply funnel at Airbnb. This role presents an exciting opportunity to create a unique and impactful platform that addresses complex business challenges. In this position, you will closely collaborate with and influence stakeholders across technical, business, product, and design teams to identify, scope, and deliver critical initiatives. As you lead efforts across these stakeholders and work with a distributed team of engineers, you will also actively contribute to prototyping, evaluating, and implementing solutions. This is your chance to make a lasting impact on Airbnb's growth trajectory and technology landscape!   A Typical Day:  Design the future state of our technical systems by combining a strategic understanding of our highest level product goals with a deep understanding of our existing systems to inform the right technical and product tradeoffs for both short and long term Lead engineers—both inside and outside your immediate team; in building out these technical solutions Participate in the development of product and UX requirements by engaging early and often with designers, product managers and other stakeholders to help steer teams on the most efficient path towards overall goals Nurture a culture of technical quality from design, through code review, to production operations Mentor other engineers in developing their technical and collaboration skills Identify and propose solutions to problems coming in the way of technical and product engineering excellence Collaborate with internal teams across the tech community, Hosting, Guest and Mobile and data engineering.  Your Expertise: 10+ years of relevant software development industry experience in a fast-paced tech environment Strong proficiency in at least one major backend programming language (e.g., Java, Kotlin, Scala, Python) and experience with modern frontend frameworks (e.g., React, Angular, Vue.js) Proven track record of delivering end-to-end products in a collaborative environment, from ideation and planning to implementation and launch Experience with architectural patterns of large-scale web applications, including well-designed APIs, high-volume data pipelines, and efficient algorithms Demonstrated ability to make data-driven decisions, articulate technical trade-offs, and communicate effectively with cross-functional partners Passion for creating intuitive user experiences and a keen interest in data systems and analytics Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality Strong understanding of how deep backend systems are expressed in the UX shown to customers End-to-end mentality that transcends team boundaries and helps find globally optimal solutions Excellent communication skills and the ability to work well within a team and with teams across the engineering organization Passionate about efficiency, availability, system quality and user experience Passionate about building AI-driven applications that deliver innovative and impactful solutions   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Business Operations and Growth Lead, Asia
AirbnbSingapore, Singapore (Fully Remote)25 days ago
Full TimeFully RemoteMid
gotaxexcelcrmrecruiting

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world, commercializing our new and existing businesses and executing our global strategy in the market. The Global Markets team sits within CBO and makes sure Airbnb is locally relevant everywhere we operate, working with regions to plan and execute growth across supply, demand, and the surfaces our communities use. Asia is one of the largest growth opportunities in that portfolio and one of the most complex regions to run: Japan, Korea, India and Southeast Asia sit at very different stages of maturity, with distinct competitive sets, regulatory contexts and consumer behaviour. Over the past year, the region has built a new operating system and scaled multiple growth levers from single-market pilots to regional programs. That growth has outpaced our capacity to run it: business reporting, program delivery and the cross-functional roadmap currently sit with one person alongside the regional strategy agenda. We are building a dedicated capability to own how Asia operates and how Asia delivers, and we want you at the centre of it. The difference you will make: This role is based in Singapore and requires regular travel across Asia. In this role you report to the Senior Business Operations and Growth Lead, Asia and work closely with country Business Operations and Growth Leads across Japan, Korea, India and Southeast Asia, alongside central teams in growth marketing, product, payments, supply, policy and brand. You own the Asia business reporting and operating cadence, and you lead the delivery of the region's growth levers and its cross-functional roadmap. This is deliberately an ownership role in insights and execution, distinct from the roles around it. Countries own their market plans and outcomes, growth marketing, product and merchandising teams build the platforms, and Strategic Finance and Advanced Analytics own objective tracking and measurement standards. You own the connective tissue between them: the reporting that gives the region one accurate and current picture, the delivery of growth levers into market, the roadmap accountability that keeps cross-functional commitments on track, and the competitive read that tells us where we are gaining and losing. A typical day: Lead the end-to-end operations and delivery of selected regional growth levers including go-to-market, measurement and optimization Own the regional business reporting structure, inputs and cadence regionally and globally Own the regional view of the cross-functional roadmap across supply, product, payments, policy, brand and growth marketing, and drive accountability on delivery through cross-functional collaboration Own the regional competitive view across both guest and host and enable capabilities locally for country teams for local competitors Build AI-enabled automation into the region's reporting, insight delivery and recurring operations that scales team output Synthesize data, trends, guest and host insights, and analysis into actionable recommendations for the regional business Conduct deep dives into operational, programs or functional topics as needed, working with FP&A to assess business performance across areas of strength and weakness Drive entity prioritization and lead entity setup across Asia markets, coordinating with legal, tax, finance and country teams Your expertise: 10+ years in business operations, strategy, consulting or program management, ideally in a marketplace, consumer technology, hospitality or online travel agency (OTA) environment Experience managing programs or operations across multiple countries with varying levels of maturity, and across time zones A proven track record building and running business operating cadences for a distributed organization: reporting, business reviews, and the follow-through that makes commitments land Exceptional cross-functional orchestration in a heavily matrixed organization, creating clarity where ownership is split across product, growth marketing, payments, supply and country teams Strong operating discipline: cross-workstream roadmaps, launch management, business reviews and executive reporting, and crisp written communication that keeps distributed teams aligned Builds operational leverage with AI: a track record of applying AI and automation to reporting, insight generation and repetitive operational work, with measurable time saved or scale gained. You treat this as part of how you work, not a side project. Analytical fluency: comfortable in the numbers, builds the analysis personally, and sets consistent measurement standards with analytics and finance partners (Excel) Thrives in ambiguity, with a strong bias to action, ownership and ruthless prioritization Fluent written and spoken English Desirable: hands-on experience with one or more growth levers such as incentives, promotions and coupons, host-funded offers, lifecycle and CRM, or merchandising. Familiarity with the business, economic and cultural environments across Asia.   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Solutions Architect, AI
StripeUnited States25 days ago
InternshipOn-siteMid
goarchitecturesalessas

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The AI Solutions Architecture team is a group of specialists with a deep understanding of Stripe's products that partners with AI users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. SAs on this team leverage their expertise in the broader subscription, billing, and payments industry to influence revenue growth across Stripe's product portfolio, and collaborate with sales, support, product management, and Stripe's executive team to provide the best experience to our most valued customers.   What you'll do As an AI Solutions Architect, you'll be a key technical advisor driving the adoption of Stripe's product solutions among top AI companies. You'll collaborate with cross-functional teams to craft successful solution plans and shape our product roadmap to meet the unique needs of AI businesses. Your role will involve developing and advising on innovative billing strategies, engaging with AI founders and technical stakeholders, and positioning Stripe as the go-to monetization partner in the AI ecosystem. You'll have the opportunity to influence the future of AI commerce, tackling complex challenges at a global scale in a dynamic, collaborative environment. Your work will be instrumental in establishing Stripe as the leader in AI monetization infrastructure, driving innovation in the rapidly evolving AI industry. Responsibilities   AI-Specific Technical Expertise : Become the go-to expert on global payments and monetization strategies for AI companies, including real-time metering for APIs, agents, and workflows. Custom Solution Development : Architect innovative solutions that address the unique needs of AI businesses, often working with experimental products and evolving pricing models. Product Influence : Work closely with Stripe product and engineering teams to rapidly close key product gaps and shape the roadmap based on AI company needs. Strategic Partnership : Collaborate with AEs to engage deeply with AI founders and technical stakeholders, positioning Stripe as a strategic partner in their monetization journey. Thought Leadership : Contribute to shifting Stripe's brand perception among AI founders and builders through technical demonstrations, hackathons, and meetups. Implementation Support : Work directly with Professional Services, Partners and Product teams to ensure successful implementation and activation of core payments, Stripe Billing and usage-based billing for AI clients. Competitive Intelligence : Stay informed about alternative solutions in the market and develop strategies to position Stripe's offerings effectively. Cross-functional Leadership : Act as a bridge between sales, product, engineering, and marketing teams, ensuring alignment on AI-specific billing strategies and customer needs. Who you are We're seeking a passionate, adaptable professional who thrives on innovation and isn't afraid to challenge the status quo. The ideal candidate combines deep technical expertise in billing systems with a strong understanding of AI business models and monetization strategies. You should be comfortable engaging with technical founders, articulating complex concepts to diverse audiences, and staying at the forefront of AI industry trends. You're a quick learner who thrives in rapidly changing environments and can adapt strategies as the AI landscape evolves. If you're excited about shaping the future of AI monetization and have a track record of success in technical sales or pre-sales roles, we encourage you to apply, even if your experience doesn't exactly match our requirements. Minimum requirements 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices 8+ years of experience in pre-sales Strong technical acumen in API integrations, real-time data processing, and cloud-based architectures Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Ability to engage with technical founders and engineers at an API level Excellent communication skills to articulate complex technical concepts to diverse audiences Experience in the payments/ billing / invoicing / issuing / banking / Fintech space Passion for staying at the forefront of AI industry trends and monetization strategies Willingness to travel up to 50% of the time to engage with key AI accounts Preferred requirements Experience working with AI companies or deep understanding of AI business models Expertise in usage-based billing models and their application in AI products Proven track record of solving complex, ambiguous problems in the billing or AI space This role offers a unique opportunity to shape the future of AI monetization at one of the world's leading fintech companies. Join us in defining how the next generation of AI businesses will scale and succeed.

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Sales Development Representative, Thailand
InternshipOn-siteMid
crmsalesoutboundsdraccount executiveonboarding+1

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a Sales Development Representative (SDR) at Stripe, you'll support some of the region's largest and most innovative companies across various industries. You'll help power Stripe's growth engine by partnering closely with the Demand Generation and Account Executive teams to qualify leads and build a high-quality sales pipeline. You thrive on engaging with prospects, uncovering their needs, and identifying high-value opportunities. You're skilled at navigating early-stage sales conversations and energized by both learning new products and articulating their value in complex scenarios. You also enjoy building—whether it's improving the demand generation and sales processes, sharpening how we communicate Stripe's value, or creating tools and assets that help the team scale. If you're hungry, curious, persistent, and a strong team player, we'd love to hear from you. For the first months, you'll be part of the Sales Development Associate program, which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you'll continue learning and growing in your career as part of Stripe's Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data-driven, problem-solving approach to sales development, and look for someone who is confident in both prospecting to customers and in helping design our strategy. What you'll do Responsibilities Research and create outreach materials for high-value prospects, in partnership with SDRs and AEs Follow up with Marketing-generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings Execute outbound sales plays created by Marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales Follow up with potential customers who expressed interest but did not initially result in a sales opportunity Effectively work through lead list meeting and exceeding service-level agreements, consistently update activity and contact information within the CRM system, and support weekly reporting efforts Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging Prospect into enterprises of all sizes across the APAC region using a variety of tools and outreach methods Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A track record of top performance or prior success in academic, extracurricular, or professional endeavors Superior verbal and written communication skills, with an ability to clearly articulate complex topics Self-starter who is highly motivated and able to operate effectively and autonomously in a hyper-growth environment This role requires in-office participation three (3) days per week in our Sydney office. Preferred qualifications Professional experience in a sales, customer service, or fast-paced professional environment At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

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Integration Engineer
InternshipOn-siteMid
architecturesales

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Professional Services team works with our most strategic users. You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises.  What you'll do Responsibilities Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team Plan and execute integration engineering end-to-end, from high-level architecture down to code Think on your feet and comfortable talking about technical concepts, and explaining how Stripe works, both from a product feature and API architecture perspective Educate our users and the developer community about Stripe's value proposition, best practices and new technical developments Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events  Providing recommendations, feedback and best practices to the product and engineering teams Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4 years + experience in a Software Engineering / Integration Engineering role Comfortable with various code-level debugging (Stripe code and user code) Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective. A user first approach & empathy with our users Confident and comfortable with customers Strong generalist technical experience Preferred requirements Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team. Willingness to learn and teach others   Collaborative, communicative, consultative Intellectually curious, with great problem solving skills

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