About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location - Lisbon, Portugal About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. What you will do as a Digital Customer Engineer The Digital Customer Engineer (DCE) is a trusted technical advisor and a core contributor to Cloudflare's technical go-to-market strategy. Working as part of a pooled team, you will support Small and Medium Business (SMB) and Digital Native Business (DNB) customers across the complete customer lifecycle - from initial technical discovery and validation through onboarding, adoption. You will bridge technical strategy and business value by helping customers design fit-for-purpose Cloudflare architectures, realize measurable outcomes, and confidently expand their use of the Cloudflare platform. Sitting within the GTM organization and reporting to a Customer Engineering leader, you will operate against shared team and territory goals while using AI-assisted workflows, standardization, and automation to serve customers efficiently and consistently, at scale. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical discovery, capture business requirements, and map customer infrastructure to fit-for-purpose Cloudflare architectures and solutions. Define the scope, success criteria, and evaluation plans for Proof of Concepts (PoCs) and other technical validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare addresses specific performance, security, reliability, and developer-platform challenges. Customer Adoption & Value Realization: Guide customers through onboarding and adoption by developing structured success plans and architectural guidance tailored to their goals and environments. Serve as a trusted technical contact and help customers apply configuration best practices across use cases such as DNS migrations, Zero Trust rollouts, and WAF optimization. Partner with Account Executives and other Cloudflare teams to support customer health, manage risk, and identify opportunities for expansion. Commercial Accountability & Expansion: Contribute to shared team and territory targets tied to new business, customer adoption, retention, and account growth. Help customers deepen their use of the Cloudflare platform and identify relevant cross-sell and upsell opportunities based on customer goals and product usage. Contribute to customer value reviews that translate Cloudflare capabilities and adoption into measurable business outcomes. Trusted Advisory: Act as a trusted technical advisor throughout the complete customer lifecycle, building strong relationships with technical and business stakeholders. Provide guidance on architecture, security posture, developer platforms, AI control layers, and adoption strategy. Identify technical risks or adoption barriers early and recommend practical steps to improve customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner with Enablement and other internal teams to design, build, and maintain reusable technical resources. Create and deliver demonstrations, workshops, architectural guidance, and technical documentation that improve consistency and accelerate customer adoption. Share knowledge and reusable assets with the wider team to continuously raise the organization's technical baseline. Desired Skills and Qualifications Education: An undergraduate or graduate degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Experience: Up to 1–5 years of professional experience in a customer-facing technical role, such as Sales Engineering, technical consulting, technical support, or a related field. Architectural Mindset: Ability to understand, whiteboard, and clearly explain network, security, application, or developer-platform architectures. Consultative Skills: Ability to understand customer needs, ask effective discovery questions, and translate technical capabilities into relevant customer and business outcomes. Commercial Mindset: An understanding of customer buying decisions, enterprise or technology sales cycles, and how technical value supports adoption, retention, and growth. Communication: Strong presentation and stakeholder-management skills, with the ability to explain technical concepts clearly to both hands-on practitioners and business decision-makers. Portfolio Management: Ability to prioritize work, manage multiple concurrent customer engagements, and collaborate effectively within a pooled team environment. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates should demonstrate knowledge or experience in at least three of the following areas: Internet Fundamentals: Understanding of how the Internet works, including TCP/IP, DNS, HTTP(S), SSL/TLS, APIs, and core networking concepts. Security: Familiarity with areas such as Web Application Firewalls, Bot Management, firewalls, rate limiting, Zero Trust, and SASE. Performance: Understanding of website and application performance concepts, including latency, caching, content delivery, and modern web protocols. AI Proficiency: Familiarity with prompt engineering, AI-assisted research, scripting or log analysis, LLM usage, and workflow automation. Coding and Scripting: Experience with at least one language such as Python, JavaScript, Bash, Lua, or Go. Developer Platform Fluency: Familiarity with APIs, SDKs, webhooks, cloud-native applications, infrastructure as code, CI/CD, or observability. Curiosity, initiative, and a demonstrated ability to learn new technologies quickly. Languages: Native-like fluency, both written & spoken, in English AND (Swedish OR Russian) Strongly Preferred Qualifications (The "Good-to-Haves") Experience creating reusable technical assets, such as demonstrations, code samples, technical documentation, reference architectures, or customer workshops. Familiarity with cloud providers such as AWS, Microsoft Azure, or Google Cloud. Exposure to modern application architectures, including serverless computing, containers, microservices, and APIs. Knowledge of common application-security risks and mitigation strategies. Familiarity with LLM orchestration, Retrieval-Augmented Generation architectures, or model-access controls. Experience working with SMB or Digital Native Business customers. Travel This role may require travel up to 20% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation ● For Portugal based hires: Estimated annual salary is between €43,000 - €67,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges." learn more about working at Coinbase . As a Prime Operations Assistant on the Custody Product Ops team within Institutional , you'll support the operational workflows that keep Coinbase's token management platform running for Prime customers. This team manages the full billing lifecycle, contract operations, customer onboarding, and token distributions for crypto-native teams, protocol foundations, and institutional clients. You'll execute established processes across revenue, contract, customer, and token operations, maintaining the accuracy and reliability that Prime customers depend on. What you'll do: Reconcile billing and subscription records, investigate discrepancies, and coordinate collections follow-up to maintain accurate revenue operations across the Prime customer base. Manage MSA intake and agreement workflows through Ironclad, track signatures and renewals, and maintain complete contract records for all active accounts. Coordinate TLS and Vesting Platform onboarding for new customers, triage Pylon inboxes, and deliver timely communications throughout the customer lifecycle. Prepare token distributions, support grant setup and M2M migrations, and execute controlled lockup coverage in accordance with documented approval requirements. Maintain SOPs, reporting methodology, and canonical operational datasets, flagging opportunities for automation and escalating policy questions to designated owners. Required Skills and Experience: 1+ years of experience in operations, financial operations, contract administration, or customer operations within financial services, fintech, or digital assets. Demonstrated ability to manage multiple concurrent workflows with consistent accuracy, including billing reconciliation, subscription tracking, and record maintenance. Hands-on experience with operational tooling such as Ironclad, Pylon, CRM platforms, or subscription billing systems. Familiarity with KPI tracking, data hygiene practices, and documented controls sufficient to maintain reporting across revenue and customer metrics. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. P78608 #LI-Remote Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for user-driven and deeply technical Associate Product Managers to join our rotation program. You'll help connect AI, design-to-code, and design systems workflows across Figma's suite of products, enabling our millions of users to go from idea to production faster. You'll be a liaison between design and engineering, working to solve complex user experience flows while ensuring they work for the underlying engineering architecture. This is a chance to experience all aspects of the product development process at a rapid pace while gaining exposure across multiple product areas. This is a full time role based in our San Francisco hub with hybrid flexibility. Applications must be submitted by Wednesday, October 21st, 2026 at 5:00pm PT to be considered. What you'll do at Figma: Drive forward tightly-scoped, advanced features across Figma products Collaborate with fellow PMs to advance larger streams and define the multi-year vision for these interconnected product areas Work closely with customers as large as Microsoft to as small as solo designers to ensure the needs of all users at any scale are met Partner closely with engineering to ensure the systems are built in a scalable, performant way that advances our needs in the future Join forces with designers to find ways to present complex user flows in a simple and easy to understand format Participate in planning and prioritization, tracking key metrics, collaborating on marketing, messaging, positioning, and go-to-market plans Some projects you could work on: Design system features that improve adoption and consistency at scale AI-powered workflows that streamline design processes and enhance creative capabilities New features that allow designers and developers to build custom plugins and tools New ways for teams to collaborate as they define, design, and build We'd love to hear from you if you have: Comfortability working on deep, technically complex problems and have experience working on user-facing product launches A knack for visual design and/or design workflows Excitement about shaping how design evolves in an AI-powered world Experience with design systems, AI applications in design, or design-to-code tools A love for designers and building relationships with key customers, with excellent verbal and written communication skills for both internal teams and external high-profile clients Read more about our team: Config 2026: New Materials, New Tools and a More Expressive Canvas What it Takes to Build Great Products Now You Never Stop Cultivating Taste 4 Way We're Using Our MCP Server at Figma At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $140,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams We'd love to hear from you if you have: 3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution While it's not required, it's an added plus if you also have: Zendesk Administrator certification Experience configuring skills-based routing, intelligent routing, or classification Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $105,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
Datadog is looking for a Senior PR Manager (EMEA) to lead our communications programme across EMEA during a fixed-term maternity cover. This role goes beyond traditional PR and product launches. You will shape and execute regional communications strategy, build Datadog's brand and reputation, and develop the external profiles of our EMEA leaders and experts. Working across global Communications, Marketing, Sales and regional leadership, you will turn company, product and market insights into stories that resonate with local audiences. This role offers the opportunity to influence Datadog's regional narrative while strengthening communications programmes across a diverse and growing market. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Own and execute Datadog's EMEA communications strategy, increasing high-quality media visibility and building awareness of Datadog across observability, security and AI Lead regional communications for global product launches, company announcements and research, developing relevant local angles and coordinating commentary from EMEA spokespeople Build sustained regional awareness through proactive storytelling, timely commentary and thought leadership, while developing trusted relationships with technology, business and national media Develop the external profiles of EMEA leaders and experts through distinctive points of view, contributed content, media opportunities and effective spokesperson preparation Create communications plans for regional events, market expansion news and business milestones, while coordinating responses to urgent media enquiries and emerging reputational issues with global Communications Lead PR agencies across priority markets and partner with regional Marketing, Sales and leadership teams to set priorities, evaluate programme impact and bring EMEA insights into global communications planning Measure and communicate programme impact through coverage quality, Tier 1 visibility, message pull-through and other relevant performance indicators Who You Are Experienced in PR or corporate communications, with 6+ years of experience and exposure to B2B technology, enterprise software or cybersecurity environments Experienced in leading communications programmes across multiple EMEA markets, either in-house, at an agency or through a combination of both Skilled in media relations and able to translate complex technology and business topics into clear, locally relevant stories for UK and European audiences A strong writer and editor who can develop pitches, messaging, executive briefing materials, contributed content and timely commentary Comfortable advising senior executives, managing agencies and budgets, using performance insights to guide priorities, and navigating multiple markets and workstreams Fluent in English, Datadog's business language, and able to work from our London office three days a week and travel within EMEA when needed; French or German language skills are a plus Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Develop your experience leading communications across multiple EMEA markets and audiences Partner with senior regional and global leaders on high-visibility communications priorities Build deeper expertise across technology topics including observability, security and AI Strengthen your experience in executive communications, regional storytelling and reputation management Collaborate with teams across Communications, Marketing, Sales and other functions throughout Datadog Gain exposure to a global communications organisation while shaping regional approaches and sharing EMEA insights Grow your network and knowledge by working with colleagues, customers, agencies and media across the region Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels organization, which includes HotelTonight, is a fun, entrepreneurial, start-up team where you can have outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience. For hotels, we make it easy to drive incremental bookings so they can focus on the craft of hosting. We aspire to facilitate hotel discovery and serendipity at scale, benefitting guests and hotel partners. The Difference You Will Make: As a Senior Market Manager, your role will entail ensuring the health and expansion of our supply in your assigned territory by managing individual hotel and/or chain accounts and supply acquisition of high quality inventory. Focusing on these responsibilities, you will build the Hotel category's market presence in your assigned territory and collaborate with other teams as the local in-market expert. This includes partnering, strategizing, and running daily operations directly with hotels and ensuring that HotelTonight and Airbnb always have the best inventory and deals available for our guests. Senior Market Managers are self-starters, versed in operating autonomously, and acting as mentors to fellow colleagues. You will promote best practice sharing, team collaboration, and strategic thinking through leading by example. You will help resolve challenges and ensure that partners feel valued and supported by our platforms. This will include regular partner meetings in which you will review performance and opportunities to optimize on our platforms. Ultimately, you are responsible for growing and supporting this business. A Typical Day: Meet and exceed OKRs by owning the performance and success of the hotels within your portfolio Operate autonomously to secure more inventory and create & implement strategic tactics to ensure your hotel & serviced apartment partners are successful in your markets, driving maximum business impact Drive end-to-end assessment, analysis, and execution of strategy to drive maximum market performance Present to, respond to, and deliver exceptional service to your hotel partners in a timely and efficient manner; driving successful outcomes Leverage an intimate knowledge of your market to be the 'go-to' source for all information relating to local trends and market dynamics (e.g. pricing, demand seasonality, booking patterns, etc.) Act as a mentor & player/coach to colleagues by developing account management strategies to be utilized by the Global Supply team, providing peer guidance, and assisting others in challenging problem solving Confidently sell to and build strong relationships with senior-level hotel executives Passionately continue learning and bettering your understanding as an expert in the hospitality industry and revenue management best practices, acting as a trusted industry advisor for your hotel & serviced apartment partners. Collaborate with other Senior Market Managers, Regional Managers and cross-functional partners (Product, Marketing, Customer Experience, Revenue Operations, Strategic Partnerships) to drive regional supply strategy, cross-functional initiatives & implement innovative ideas in the mobile travel space Your Expertise: 8+ years of experience in new sales, account management, and partner support; showcasing a deep understanding and capability in fostering business relationships. 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge. The ability to get things done with constantly changing priorities, projects and deadlines Excellent communication, organizational, and analytical skills; detail-oriented but moves fast Ability to establish strong relationships with and influence strong relationships with senior-level hotel executives You are able to operate as "player/coach" if needed and be a resource to the Market Managers on the team Familiarity with leading complex and/or cross-functional projects from concept to inception Capacity to balance day-to-day responsibilities with longer-term strategic execution You're a quick learner and you're fearless about doing whatever it takes to get the job done, even if it means making mistakes along the way. Proactivity is key. Flexibility to travel 25% of the time Your Location: Due to the nature of this position, the successful applicant will need to be based in Los Angeles, CA to be able to conduct their work. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $139,000 — $163,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
About the team Note: This role is an in-office position, based in our Chicago, IL office. As a Sales Development Representative (SDR) at Stripe, you'll work in a customer-facing role focused on connecting prospective customers with Stripe. You will work in partnership with the Marketing and Sales teams to create a high quality, predictable pipeline. We hire and train SDRs in a way that prepares them to be a high performing source of talent for Stripe Sales and Go to Market teams. What you'll do For the first few months, you'll be a part of our Sales Development Associate program , which is designed to accelerate onboarding and support new grads transition into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy which will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe. Through a mix of virtual sessions, in-person practicums, and check-point quizzes, you'll learn all about Stripe's products and how to be a successful SDR. During this period you'll also be partnered with a senior SDR on the team as a mentor. Along with your manager, your mentor will be there as an additional resource to help support you. Within a few weeks of starting at Stripe you'll be reaching out to potential Stripe customers, pitching them on the products that could best support their business model, and partnering with senior sellers on the team who will ultimately help close deals. We take a data driven approach to the role and the success of our SDRs is largely dependent on their successful outreach to new Stripe customers. While onboarding spans across the course of your first few weeks at Stripe, the Academy offers continued training and enablement over the course of your first year as an SDR to ensure top performers are set up for a successful transition to other roles on the sales team. Most regularly we see our top performing SDRs promoted into Account Executive roles. If you enjoy working in a fast-paced environment, interacting with customers, and being responsible for generating revenue, we'd love to hear from you! Responsibilities Contact potential customers through cold-calling, email, and social channels, or by responding to inquiries generated from Marketing activities. Book meetings with potential customers (prospects) and pitch them on Stripe's products that are a match for their business model. Develop relationships with prospects to uncover specific business needs through effective, consultative questioning to qualify interest and prepare a comprehensive hand-off to sales. Research and create compelling outreach materials for high-value prospects, in partnership with SDRs and Account Executives. Execute outbound sales outreach created by marketing, leveraging strategic messaging to target specific segments. Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity, maintaining a warm pipeline. Effectively manage customer outreach, consistently meeting/exceeding Service Level Agreements (SLAs), meticulously updating activity and contact information within the Customer Relationship Management system (Salesforce) to support weekly reporting efforts. Collaborate and provide essential feedback and insights to Marketing to help improve targeting, messaging, and overall campaign effectiveness. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements Superior verbal and written communication skills in BOTH English and Spanish A track record of top performance or prior success in academic, extracurricular, or professional endeavors. Self-starter who is highly motivated and able to operate effectively and autonomously in a hyper-growth environment. This role requires in-office participation three to four (3-4) days per week in our Chicago office. Preferred Qualifications Professional experience in a sales, customer service, or fast-paced professional environment.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Professional Services team works with our most strategic users. You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises. What you'll do Responsibilities Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team Plan and execute integration engineering end-to-end, from high-level architecture down to code Think on your feet and comfortable talking about technical concepts, and explaining how Stripe works, both from a product feature and API architecture perspective Educate our users and the developer community about Stripe's value proposition, best practices and new technical developments Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events Providing recommendations, feedback and best practices to the product and engineering teams Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4 years + experience in a Software Engineering / Integration Engineering role Comfortable with various code-level debugging (Stripe code and user code) Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective. A user first approach & empathy with our users Confident and comfortable with customers Strong generalist technical experience Preferred qualifications Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team. Willingness to learn and teach others Collaborative, communicative, consultative Intellectually curious, with great problem solving skills
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what's working, diagnose what's not, and decide what to build next. Learn more at mixpanel.com . About the Role As Mixpanel scales into the enterprise, this role is strategic: you'll own the systems and surface area that determine whether IT and security teams can confidently standardize on Mixpanel. Product Platform's mission is to earn the trust of enterprise-grade customers — organizations with formal procurement, security review functions, and a long institutional memory of rolling software out — across three dimensions: reliable performance at scale, security and compliance, and frictionless adoption by large organizations. You'll own Mixpanel's core enterprise management surface: identity and access management (RBAC, SSO, passkeys, audit logging), admin and account orchestration (settings, provisioning, organization setup), the public API and extensibility surface, and the consistency of the design system and shared components every product team builds on. The surface area is growing, too — conversations are underway about extending the platform's remit into adjacent areas like plan management as Mixpanel's enterprise footprint expands. What You'll Do Define and drive the roadmap for Mixpanel's enterprise management surface — identity and access management, SSO and authentication, audit logging, admin controls, and account/org settings Anticipate requirements from enterprise security reviews, compliance obligations, and the large organizations evaluating Mixpanel, and translate them into a prioritized roadmap Own the consistency and reliability of shared platform foundations — the design system and components, public APIs, and the patterns every other product team builds on Partner with engineering leads on architecture-level tradeoffs: reliability and performance at scale, and what belongs in the platform versus what individual product teams own Build the business case for platform investments, making the indirect ROI of trust, security, and compliance work legible to leadership Stay directly connected to enterprise customers and the GTM teams (Sales, CS) who see platform gaps show up in live deals, and translate that signal into roadmap decisions Define and maintain measurement standards for platform health — reliability, security posture, and the onboarding experience for large organizations Help shape how the platform's remit evolves as Mixpanel's enterprise footprint grows, including adjacent surface area like plan management What We're Looking For 5+ years of PM experience owning meaningful, technically complex problems end-to-end Direct experience with identity, access management, enterprise administration, or security-adjacent product work Systems thinker who understands how platform-layer decisions ripple across products, user journeys, and engineering teams A track record of driving alignment and delivering outcomes across engineering, security, and GTM functions without relying on formal authority Experience building business cases for security, compliance, or infrastructure investments with long or indirect ROI Technical fluency with engineers on identity, auth, and security infrastructure tradeoffs Clear, direct written and verbal communication Nice to Have Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM Hands-on Mixpanel user Experience at a company navigating single-product to multiproduct platform complexity Compensation The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here . Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information. Mixpanel Compensation Range $175,000 — $210,000 USD Benefits and Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break please note that benefits and perks for contract positions will vary Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We're a leader in analytics with over 29,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact. Sitting on the People Systems team, you will design, build, and optimize our core HR and People technology ecosystem—primarily focused on Workday—enabling smooth data flow, system reliability, and automation across our global HR tools. In this role, you will partner closely with HR, Finance, and IT stakeholders, drive technical integration projects end-to-end, and shape how our HR systems scale alongside Asana's growth. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve Design, develop, test, and deploy robust Workday integrations using Workday Studio, EIB, Document Transformation, and Web Services APIs. Drive technical project management for People Systems integration initiatives, including requirements gathering, effort estimation, timeline planning, and tracking project tasks through to launch. Maintain and optimize our existing catalog of inbound and outbound Workday integrations to maximize system efficiency, scalability, and data integrity across the People ecosystem. Monitor and troubleshoot complex integration issues in a timely manner, upholding strict data privacy and system reliability across HR applications. Partner cross-functionally across the People Team, Finance, IT, and other stakeholders to align technical integration strategy with company objectives. Produce comprehensive technical documentation, including process flows, integration specifications, and standard operating procedures for ongoing system support. Proactively identify gaps, redundancies, and opportunities in our integration architecture, contributing to the People Systems technical roadmap Stay current with new Workday releases, feature updates, and People Systems architecture best practices to continuously improve our integration infrastructure. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. Proven track record in building, launching, and supporting complex enterprise integrations within the Workday ecosystem (using Workday Studio, EIB, Core Connectors, and Cloud Connect). Strong technical foundation in HR technology and enterprise software integration, including experience with data formats and transformation tools (such as XML and XSLT), API-based and file-based integration methods. Demonstrated experience managing end-to-end integration projects, from initial stakeholder requirements gathering to effort estimation, timeline planning, and execution. Excellent analytical and troubleshooting skills with high attention to detail regarding sensitive HR data accuracy and performance tuning. Collaborative cross-functional communicator capable of translating complex technical requirements into clear outcomes for non-technical People Team partners. Self-starter mentality with the ability to navigate ambiguous problems and prioritize workload in a dynamic environment. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between CAD 123,000–140,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid #LI-SA About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
We're looking for a strategic, customer-journey-obsessed leader to take ownership of Asana's website as a driver of product understanding, customer acquisition, and trial conversion. The Web Marketing team partners across the organization to bring Asana's vision to life on asana.com—and we're building the strategic muscle to match our executional strength. In this role, you'll define and champion the digital experience for new and existing customers, shaping how they discover, understand, and engage with Asana's growing product portfolio. You'll work closely with partners in product marketing, organic discovery, paid media, data science, product, engineering, and design to create a site that measurably moves the needle. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve Bring end-to-end website strategy for asana.com to life, establishing a customer-journey-led vision for key segments Influence how the site supports product discovery, trial starts, and revenue growth across new and existing audiences Develop the website tactical roadmap by synthesizing qualitative research, user insights, and quantitative data to identify the highest-leverage opportunities for the business. Build deep cross-functional alignment, influencing how teams in PMM, product, engineering, and design contribute to and evolve the digital experience—turning the web into a shared strategic asset. Elevate how the web team operates, shifting from a support model toward proactive, insight-driven strategy that shapes how Asana shows up for customers online. Partner with PMM and product to translate Asana's multi-product portfolio into a coherent, compelling experience for distinct audiences, including new visitors, active trial users, and existing customers. Establish a clear measurement framework for the website, defining success metrics and building the analytics practice that makes progress visible and actionable across the organization. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making Proven experience owning digital strategy for a complex, multi-product or multi-audience website—in SaaS, e-commerce, or another category with similarly layered site architecture and diverse visitor goals. Lead with customer journey thinking: naturally frame decisions around how different audiences find, evaluate, and engage with a product or brand online, and use that lens to set direction for a team. Skilled at drawing insight from qualitative and quantitative sources—user research, analytics, A/B tests, and stakeholder input—and translating them into clear strategic priorities. Build credibility and influence across functions, navigating a matrixed environment effectively where outcomes require collaboration with engineering, design, PMM, and data teams. Deep understanding of website infrastructure and performance to partner meaningfully with technical teams. Energized by building: driven to help a capable team develop true strategic ownership and move beyond order-taking into proactive, high-impact work. Structured prioritization mindset with the ability to distinguish high-leverage opportunities from noise and build an aligned roadmap. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $175,000 - $225,000 CAD The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Management, Support and Services (TAMSS) supports Stripe's largest, fastest-growing, and most strategically important users through our paid support offerings. Technical Account Managers serve as trusted advisers to users and account teams. They combine an understanding of a user's business, Stripe integration, technical architecture, and strategic priorities to improve integration performance and resilience, lead complex engagements, and coordinate Stripe's response to critical issues. The EMEA organization supports direct merchants and platforms across a diverse set of markets, industries, and technical environments. The team partners closely with Sales, Customer Success, Product, Engineering, Support, Professional Services, and Solutions Architecture. What you'll do As Head of Technical Account Management for Europe, the Middle East, and Africa (EMEA), you will own the regional direction and performance of TAMSS, including teams supporting Stripe's largest direct merchants and platforms. You'll translate Stripe's global priorities into regional plans that reflect EMEA's markets, users, and commercial opportunities. Your remit will include user outcomes, service quality, paid support growth, organizational health, and the effective allocation of TAM capacity. You'll also serve as an executive partner for strategically important users and represent EMEA on the global TAMSS leadership team. Insights from the region will inform how Stripe develops its products, services, and approach to supporting complex users around the world. Responsibilities Set and execute the multi-year strategy and operating model for EMEA TAMSS. Lead and scale a substantial, distributed EMEA Technical Account Management organization, developing a strong management layer across multiple markets, user segments, and technical domains. Own regional outcomes across paid support growth, service delivery, strategic-user health, technical impact, and organizational performance. Determine the regional organization and coverage model, including leadership structure, market coverage, capacity allocation, and investment priorities. Partner with senior leaders across Sales, Customer Success, Product, Engineering, Support, Professional Services, and Solutions Architecture to deliver coordinated outcomes for users. Work with go-to-market leaders on paid support adoption, renewals, account strategy, staffing, and the sustainable growth of Stripe's services business. Build trusted relationships with executive technical and business leaders at Stripe's largest users, serving as a senior escalation point when needed. Provide executive oversight for high-impact user escalations and critical support incidents, ensuring clear ownership, rapid coordination, timely communication, and effective resolution, translating learnings into support experience improvements. Use user feedback, commercial insights, and operational data to identify risks, improve performance, and inform investment decisions. Turn patterns from complex user engagements into improvements to Stripe's products, services, and operating models. Hire and develop managers, set clear expectations, and build a strong succession pipeline for critical leadership roles. Represent EMEA in global TAMSS planning and develop approaches that can be adopted across other regions. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 15+ years of experience in technical account management, solutions architecture, customer success, or related user-facing technical functions, including 6+ years managing people and experience managing managers. A track record of leading substantial, distributed organizations through multiple organizational layers, developing managers, and retaining strong management and technical talent. Experience setting multi-year strategy and translating it into organizational plans, investment decisions, and measurable user and business outcomes. Experience building trusted relationships with executive business and technical leaders at large and strategically important users. Strong technical and commercial judgment, including the ability to understand complex integrations, assess user and service-delivery risks, and work effectively with Product and Engineering leaders. Demonstrated success aligning senior leaders with different priorities around a shared strategy. Preferred qualifications Experience with P&L management, budget ownership, or operating in a General Manager (GM) capacity for a regional services organization. Experience leading a technical services organization across multiple EMEA markets. Experience growing and delivering paid technical services, support plans, or another recurring services offering. Experience in financial technology, payments, Software as a Service, or API-based products. Experience supporting global enterprises or platforms with complex technical and operational environments.