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8,456 jobs

retail sales manager
Full TimeOn-siteMidFrom CA$76,960 / Year
payrollmarket researchsalesresearch

Education: Secondary (high) school graduation certificate. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Implement price and credits policies. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Oversee payroll administration. Conduct performance reviews. Supervise office and volunteer staff. Supervision: 5-10 people. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Personal suitability: Time management. Organized. Team player. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Morning. Night. Day.

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bookkeeper
Canada Building & Sign SuppliesScarborough, Canada27 days ago
Full TimeOn-siteMidCA$43,680 - CA$47,840 / Year
budgetingaccountingbookkeepingaccounts payableaccounts receivablequickbooks+2

Bookkeeper Job Summary We are seeking a detail-oriented and organized Bookkeeper to join our team. The successful candidate will maintain accurate financial records, process accounts payable and receivable, and complete timely bank reconciliations. This role also includes managing overdue customer accounts and actively following up with clients to collect outstanding payments. Responsibilities Maintain accurate financial records in accordance with accounting standards. Process accounts payable and receivable, including invoices, payments, and credits. Monitor accounts receivable aging reports and identify overdue customer balances. Follow up with clients by phone and email to collect outstanding payments. Send account statements and payment reminders, maintain records of collection activity, and track promised payment dates. Coordinate payment arrangements with management and escalate unresolved overdue accounts. Investigate billing discrepancies and work with the sales team to resolve issues affecting payment. Perform regular bank and account reconciliations. Prepare financial reports and assist with account analysis. Collaborate with other departments to gather and verify financial information. Skills and Qualifications Proficiency in QuickBooks or similar accounting software. Strong understanding of accounts payable, accounts receivable, payroll, and bank reconciliation processes. Confidence following up on overdue payments professionally and consistently. Excellent organizational skills and attention to detail. Ability to identify discrepancies, analyze financial data, and prepare reports. Strong written and verbal communication skills. Ability to prioritize tasks and meet deadlines. Previous bookkeeping or accounting clerk experience preferred. Experience with customer collections, budgeting, and account analysis is an asset. Job Type: Full-time Pay: $21.00-$23.00 per hour Benefits: Casual dress On-site parking Education: Secondary School (required) Experience: Bookkeeping: 2 years (preferred) QuickBooks: 1 year (required) Work Location: In person

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accounting supervisor
F & P ManufacturingTottenham, Canada27 days ago
Full TimeOn-siteMidCA$67,000 - CA$80,000 / Year
manufacturingweldingfinancial analysisvariance analysisaccountingtax+5

Build a career through F&P Mfg., Inc. About Us: F&P Mfg., Inc., is a subsidiary of Ftech Inc, in Japan, a leading Tier 1 Automotive Parts Manufacturer located in Tottenham, Ontario. Our core business is automotive component manufacturing and have been stamping, welding, painting and assembling automotive parts for our customers for more than 18 different current models for over 30 years. We rely on our flexibility and creativity, along with a positive attitude, to constantly challenge our quality commitments through development of new technology and new ideas. So if you are looking for an exciting and rewarding career opportunity in a fast paced, highly automated, state-of-the-art automotive parts manufacturing facility then apply today! Our Perks: Company incentive bonus Competitive salary and wage progression Shift premiums for afternoon and midnight shift Immediate participation in company sponsored pension plan Immediate coverage of company benefit plan (no waiting period, coverage starts on date of hire!) Company paid pension plan worth 5% of base salary Provided uniforms and laundry service Safety shoes allowance every calendar year Education refund program Referral Program Relocation assistance for eligible candidates Participation in internal job posting process for future opportunities at F&P Wellness Program Participation in TIPS (Total Improvement Proposal System) program Employee & Family discounts On-site cafeteria Salary Range: $67, 000 ? $80, 000 per year Hours of Work: Monday to Friday, Straight Days 7:30AM to 4:00PM This position is being advertised to fill an existing vacancy. Job Summary: Maintain financial records, analyze financial data and support cash flow management and tax filing. Job Overview: Prepare and analyze monthly, quarterly, and annual financial reports, providing insights into financial performance Support month-end, quarter-end, and year-end close, including journal entries, accruals, reconciliations, inventory, and variance analysis Support the preparation of annual budgets, monthly forecasts, and long-term financial plans, collaborating with cross-functional stakeholders to ensure accuracy and alignment with busienss objectives Perform detailed actual versus budget, forecast, and prior-period variance analysis, identifying key drivers? and trends Partner with accounting, operations, sales, and other departments to understand financial performance Ensure financial data integrity and accuracy by validating financial information, investigating discrepancies, and ensuring analysis is supported by reliable data Support daily banking activities, cash management, and cash flow reporting, maintaining accurate cash flow records and monitoring liquidity Supervise Accounts Payable and Accounts Receivable processes, ensuring timely processing, accurate transaction recording, and effective working capital management Prepare and file sales tax and other applicable tax returns, ensuring compliance with regulatory requirements and reporting deadlines Coordinate and support annual and quarterly external audits, providing financial schedules, supporting documentation, and responses to auditor requests Perform additional financial analysis, reporting and special projects as assigned Other duties as required to support the Accounting department What you Need: Bachelor?s degree in accounting, Finance, Business Administration, or a related field with 3-5 years of experience in an Accounting/Finance department Proficiency with Microsoft Office Experience using an Accounting/Manufacturing Software system Excellent analytical, interpersonal and team skills Prior audit firm experience is an added advantage Work Environment: Office Environment How to Apply: Applicants must be 18 years of age at the time of application. If you are interested in this opportunity, please submit your resume and diplo

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financial sales and service officer
Full TimeOn-siteMidCA$75,000 - CA$90,000 / Year
sqlpower bifinancial analysisfp&aforecastingvariance analysis+6

Who we are: At Upper Canada Forest Products, we?re more than a leading North American distributor of specialty wood products?we?re a team committed to professionalism, care, and creating spaces that enhance lives and the health of the planet. Founded on the principles of integrity and belonging, we?ve built an organization where your contributions truly matter. Position: FP & A Analyst Location: Mississauga, ON Employment Type: Full-time, Onsite Vacancy: This posting is for an existing, currently open position. Compensation: $75,000-90,000/yr Requirements Deliver the Difference with us: The Financial Planning and Analysis (FP&A) Analyst will play a critical role in supporting strategic decision-making and enhancing reporting and forecasting capabilities across the Company. This position focuses on reviewing and analyzing Company results, generating insights through data visualization (including Power BI), and collaborating with cross-functional teams to drive financial efficiency and revenue growth. Responsibilities: Prepare a variety of monthly reporting deliverables, including customer analysis, P/L variance analysis, and scorecards for tracking key performance indicators. Analyze financial and operational performance against budget and historical results; identify trends and implications and provide meaningful insights and recommendations. Contribute to quarterly reporting activities, including preparing PowerPoint packages presented in divisional meetings to senior management. Create and manage interactive dashboards and reports to visualize financial and operational data. Work collaboratively with other departments including Finance and Sales to receive data and provide analytical support as needed. Assist in the preparation and compilation of the annual budget and quarterly forecasts. Collaborate with cross-functional teams to gather data, understand business needs, and align financial strategies. Support senior management with ad-hoc financial analysis and presentations. Ensure data accuracy and integrity in all financial reports and dashboards. Stay updated on industry trends and best practices in financial planning and business intelligence tools. What Makes You Stand Out: Bachelor?s degree in Finance, Accounting, Business Administration, or a related field. CPA designation (or working towards completion) is considered an asset. 2-4 years of experience in financial planning and analysis or similar roles. Background in financial planning and analysis, management reporting, and/or public accounting. Strong proficiency in Microsoft Excel. Experience with ERP/planning tools is an asset. Proficiency in Power BI is an asset, including data modeling, DAX, and creating interactive dashboards. Knowledge of SQL or other data querying languages is a plus. Strong analytical and problem-solving skills with attention to detail. Inquisitive approach to identify any discrepancies and communicate to have them addressed. Excellent communication and presentation skills to convey complex financial data to non-financial stakeholders. Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to work with large data sets, glean insights and present findings to others. Possess a high level of integrity and discretion in handling confidential information. Benefits Why Join Upper Canada Forest Products? People First Culture: We stand proudly for our people,

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cloud developer
Astra North Infoteck Inc.Kitchener, Canada27 days ago
Full TimeOn-siteMidFrom CA$10,000 / Year
agilearchitecturesalesforce

Job Description Senior Salesforce Marketing Cloud Developer Kitchener - Hybrid (2 days per week onsite) Role Overview We are seeking a highly experienced Sr. Salesforce Marketing Cloud Developer with deep expertise across the Salesforce Marketing Cloud ecosystem. The ideal candidate will possess strong technical, integration, and architecture experience and have a proven track record delivering enterprise marketing automation solutions in Agile environments. Key Responsibilities ? Design, develop, and implement solutions across the Salesforce Marketing Cloud ecosystem. ? Serve as a subject matter expert on Salesforce Marketing Cloud products including SFMC, Datorama, Social Studio, Pardot, Interaction Studio, and Customer 360 Audiences. ? Develop and optimize customer journeys, email campaigns, audience segmentation, and marketing automation solutions. ? Design integrations between Salesforce Marketing Cloud and enterprise applications using web services and related technologies. ? Define systems strategy, gather requirements, create solution designs, develop prototypes, support testing, and assist with training efforts. ? Apply enterprise architecture, security, and integration design principles to scalable marketing solutions. ? Collaborate with Agile teams to deliver high-quality solutions and enhancements. <span st

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software developer
MaarutToronto, Canada27 days ago
Full TimeOn-siteMidFrom CA$101 / Year
javaawslambdas3kubernetesci/cd+9

Job Description Education & Foundation: Degree in Computer Science, Engineering, or a related discipline with experience delivering large-scale enterprise IT solutions. Cloud & Platforms: Expertise in OpenShift/Kubernetes for containerized deployments; experience with AWS services (Lambda, SQS, S3) is an asset. Enterprise Integration: Advanced experience with Apache Camel, MuleSoft, Enterprise Java, REST APIs, and data transformation technologies (JSON/XML). Experience designing, developing, and supporting MuleSoft integration flows, APIs, and reusable integration services in enterprise environments is strongly preferred. Ecosystem Knowledge: Experience integrating enterprise applications, including CRM, ERP, asset management, training management, document management, and regulatory/compliance systems. Data & Reliability: Strong SQL skills and knowledge of fault-tolerant integration patterns, including retries, dead-letter queues (DLQ), monitoring, and data consistency approaches. Modern DevOps: Proficiency with CI/CD pipelines, DevOps practices, source control, automated testing, and infrastructure-as-code. Architecture & Design: Ability to design complex integration solutions, map data flows, and produce clear architectural and technical documentation. Experience applying integration patterns and API-led connectivity principles in MuleSoft-based architectures is an asset. Business Translation: Strong stakeholder engagement skills with the ability to translate business requirements into technical integration specifications. Collaborative Leadership: Ability to work across multiple teams, facilitate technical discussions, and resolve data ownership, governance, and integration challenges. Requirements Assignment Duties: Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology Determines requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, to meet critical City-wide and divisional business objectives and to provide a scalable enterprise solution Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of com

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software developer
MaarutToronto, Canada27 days ago
Full TimeOn-siteMidFrom CA$101 / Year
javaawslambdas3kubernetesci/cd+9

Job Description Education & Foundation: Degree in Computer Science, Engineering, or a related discipline with experience delivering large-scale enterprise IT solutions. Cloud & Platforms: Expertise in OpenShift/Kubernetes for containerized deployments; experience with AWS services (Lambda, SQS, S3) is an asset. Enterprise Integration: Advanced experience with Apache Camel, MuleSoft, Enterprise Java, REST APIs, and data transformation technologies (JSON/XML). Experience designing, developing, and supporting MuleSoft integration flows, APIs, and reusable integration services in enterprise environments is strongly preferred. Ecosystem Knowledge: Experience integrating enterprise applications, including CRM, ERP, asset management, training management, document management, and regulatory/compliance systems. Data & Reliability: Strong SQL skills and knowledge of fault-tolerant integration patterns, including retries, dead-letter queues (DLQ), monitoring, and data consistency approaches. Modern DevOps: Proficiency with CI/CD pipelines, DevOps practices, source control, automated testing, and infrastructure-as-code. Architecture & Design: Ability to design complex integration solutions, map data flows, and produce clear architectural and technical documentation. Experience applying integration patterns and API-led connectivity principles in MuleSoft-based architectures is an asset. Business Translation: Strong stakeholder engagement skills with the ability to translate business requirements into technical integration specifications. Collaborative Leadership: Ability to work across multiple teams, facilitate technical discussions, and resolve data ownership, governance, and integration challenges Requirements Assignment Duties: Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology Determines requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, to meet critical City-wide and divisional business objectives and to provide a scalable enterprise solution Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of complex enterprise information and app

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Junior Software Developer - (m/w/d)
Full TimeOn-siteJunior
pythonjavascripttypescriptdockerrestgit+1

Backend, APIs, Automatisierung & interne Tools Wir entwickeln interne Tools, API-Integrationen und Automatisierungen für IT-Security- und Beratungsprozesse. Dabei geht es nicht um Demo-Projekte oder Software für die Schublade, sondern um Lösungen, die im Alltag funktionieren: Daten verarbeiten, Systeme verbinden, Reports automatisieren, manuelle Arbeit reduzieren und Abläufe zuverlässiger machen. Wenn du Softwareentwicklung nicht als Selbstzweck verstehst, sondern als Werkzeug, um echte Prozesse besser zu machen, könntest du zu uns passen. Woran du arbeitest Du unterstützt uns beim Aufbau und der Weiterentwicklung interner Softwarelösungen, zum Beispiel: kleine HTTP-Services und API-Schnittstellen Automatisierungen für wiederkehrende Arbeitsabläufe Verarbeitung und Strukturierung technischer Daten Reporting- und Export-Funktionen Integrationen zwischen bestehenden Tools und Plattformen einfache Oberflächen oder Anpassungen bestehender Frontends Dokumentation deiner Lösungen, damit andere sie nutzen und weiterentwickeln können Du arbeitest nicht isoliert an künstlichen Übungsaufgaben, sondern an Anforderungen aus echten Projekten im IT-Security-Umfeld. Tech-Stack und Arbeitsumfeld Du musst nicht alles bereits beherrschen. Wichtig ist, dass du Grundlagen mitbringst und dich sauber einarbeitest. Bei uns arbeitest du unter anderem mit: Python C# TypeScript / JavaScript HTTP, REST APIs und JSON Docker Git Power Automate Microsoft-365- und API-nahen Automatisierungen Der Schwerpunkt liegt auf Backend, APIs, Automatisierung und internen Tools. Frontend kann gelegentlich dazugehören, ist aber nicht der Hauptfokus der Rolle. Vor Ort heißt bei uns: vor Ort. Diese Position ist in München angesiedelt; Homeoffice ist für diese Stelle nicht vorgesehen. Was du bei uns bekommst Arbeit an echten internen Tools statt an künstlichen Demo-Projekten direkten Einblick in IT-Security-, Beratungs- und Incident-Prozesse kurze Entscheidungswege fachliche Unterstützung durch erfahrene Kollegen Raum, um eigene Lösungen umzusetzen moderne Arbeitsausstattung gezielte Weiterbildung und Zertifizierungen, wenn sie fachlich sinnvoll sind klare Kommunikation und direkte Rückmeldung Entwicklungsperspektive in Richtung Backend, APIs, Automatisierung und Security-Tooling Was du bei uns nicht findest reine Beschäftigungsaufgaben ohne Nutzen monatelanges Shadowing ohne eigene Verantwortung Entwicklung nur für Präsentationen Sales-Ziele oder Marketingpflichten Du wirst nicht am ersten Tag allein gelassen. Du wirst aber auch nicht monatelang nur zusehen. Schaue dir alles Wichtige zur Karriere bei uns an: https://jobs.hansesecure.de/ Du musst kein fertiger Developer sein. Wichtig ist, dass du: erste praktische Erfahrung in der Softwareentwicklung mitbringst – egal ob aus Ausbildung, Studium, Praktikum oder eigenen Projekten HTTP, REST APIs und JSON grundsätzlich verstehst Code schreibst, den andere verstehen, warten und weiterentwickeln können mit Fehlerfällen bewusst umgehst und technische Probleme eigenständig analysierst deine Lösungen verständlich dokumentierst Verantwortung für deine Arbeit übernehmen willst sehr gute Deutschkenntnisse (unsere Projekt- und Kundensprache) und gute Englischkenntnisse mitbringst Hilfreich, aber kein Muss: erste Erfahrung mit Python, C# oder TypeScript/JavaScript Grundkenntnisse in Docker oder Containerisierung Erfahrung mit Git Interesse an Automatisierung, z. B. mit Power Automate oder vergleichbaren Tools Interesse an internen Tools, API-Integrationen und Reporting-Automatisierung Zertifikate sind kein Muss – die Bereitschaft, dich in unseren Stack einzuarbeiten, schon. Find Jobs in Germany on Arbeitnow

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technical sales representative
Full TimeOn-siteMidFrom CA$75,000 / Year
dentalmanufacturingmachininginsurancesales

Triumph Tool is hiring a Technical Sales Representative, come join a fast-paced team with excellent pay and benefits. At Triumph you will be responsible for a territory consisting of an existing customer base and opportunity to develop new customers. You will be providing specific product and/or technical knowledge and value-added support. Territory: Guelph & Surrounding Area No Sales experience necessary. If you?re working in Manufacturing and have knowledge of cutting tools, processes and troubleshooting skills, we want to hear from you! Triumph Tool Technical Sales Responsibilities: Performs needs analyses for customers and produces strategic, cost-effective solutions. Provides timely, technical support and problem resolution for field service questions. Supports customers with process/application expertise on projects. Works with Manufacturers and customers in evaluating and selecting products. Creates, and executes product test opportunities, documents test progress and reports results. Recommends products to meet customer needs. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Be a team player and embody our culture and core values Employees at Triumph Tool are expected to: Understand our Core Values; make them the guidelines for how you do your job: TEAMWORK, TRANSPARENCY, GETS THE JOB DONE, WE CARE, GIVING BACK, HEALTHY BALANCE Own the customer experience - think and act in ways that put our customers first. Know your stuff - be an enthusiastic learner, and be advocates of our industry leading products and services Win as a team - make big things happen by working together and being open to new ideas. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our Manufacturers, and our customers Triumph Tool Ltd. is one of Canada's leading distributors of high quality metal cutting tools and related niche products, serving Ontario, Quebec and Eastern Canada?s precision machining industry since 1979. We are a proud family owned and operated company that strives to bring excellent service and value to our Customers. We currently serve the market by way of our head office in Guelph, and our branch offices located in Woodbridge, Windsor and this new branch in the Greater Montreal Area. Our Customers are involved in a number of segments of the metalworking industry including Aerospace, Automotive, Power Generation, Defence, Oil & Gas, Mold & Die and General Engineering. Job Types: Full-time, Permanent Pay: From $75,000.00 per year Benefits: Dental care Employee assistance program Extended health care Life insurance Mileage reimbursement Paid time off Application question(s): Do you have experience in a manufacturing setting? How many years experience do you have with cutting tools? Work Location: In person

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Producer, Client Experience & Growth (Contract)
ContractFully RemoteMid$6,240 - $10,400 / Year
figmaproject managementforecastingdigital marketingcrmsales+2

Headquarters: Remote (US) At Current At Current, we partner with ambitious brands to create digital experiences that drive meaningful business results. By bringing together strategy, design, production, and technology, we help organizations solve complex challenges and build experiences that create lasting impact. We're looking for a Producer, Client Experience & Growth to support our business development efforts by producing proposals, coordinating pitches, and keeping new business opportunities moving from intake through handoff. This role works closely with strategy, creative, production, and operations teams to deliver a seamless experience for prospective clients while ensuring every proposal is organized, polished, and on time. What You'll Do Coordinate business development opportunities from initial intake through proposal submission Manage proposal timelines, deliverables, and cross-functional collaboration across strategy, creative, production, and operations Develop proposal decks, budgets, scopes, and supporting client materials Serve as the primary coordinator for prospective client communications throughout the proposal process Maintain opportunity tracking and reporting within Nutshell CRM and internal planning tools Coordinate weekly business development resource forecasting with department leads Lead handoffs of won opportunities to delivery teams for successful project kickoffs Support client experience initiatives including events, conferences, sponsorships, and relationship-building activities Improve proposal templates, business development workflows, CRM processes, and operational documentation What You'll Bring 3–5 years of experience as a Producer, Project Manager, Account Manager, Business Development Coordinator, or similar role within a digital agency or consulting environment Experience coordinating proposals, pitches, RFP responses, or client-facing deliverables Exceptional project management and organizational skills with the ability to manage multiple priorities and deadlines Strong written and verbal communication skills with confidence working across internal teams and external clients High attention to detail and commitment to producing polished, client-ready work Proactive, collaborative, and comfortable working in a fast-paced environment with shifting priorities Nice to Have Experience supporting agency business development or sales operations Familiarity with digital marketing, websites, digital products, CRM, or digital transformation engagements Experience creating proposal presentations, budgets, or executive-level client materials Experience improving workflows, documentation, or operational processes Tools Required Figma Google Workspace (Drive, Docs, Sheets, Gmail, Calendar) Slack Nutshell CRM Airtable Preferred Canva Claude (AI) Why Current At Current, you'll help shape the first impression clients have of our agency by producing thoughtful proposals and creating exceptional business development experiences. You'll collaborate with strategists, designers, producers, and technologists in a remote-first environment where teamwork, curiosity, and execution are valued. The target hourly compensation for this role is $40.00 - $60.00 an hour. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. To apply: https://weworkremotely.com/remote-jobs/current-producer-client-experience-growth-contract

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Product Manager, Detection Pipeline
ExpelRemote (Fully Remote)28 days ago
InternshipFully RemoteMid$114,300 - $114,300 / Year
goawsazuregcpgcpsales+2

Headquarters: Remote You live at the intersection of security and product management, and there's no place you'd rather be. You understand that the detection pipeline isn't just plumbing. It's the connective tissue that turns raw security data into signal, and if ingestion, normalization, or correlation break down, everything downstream suffers. You're not intimidated by the scale and complexity of data flowing through a modern security platform. Quite the opposite: you pride yourself on knowing how data moves from source to detection, where the pipeline breaks, and what it takes to make it fast, reliable, and cost effective. You've got an informed opinion about what an MDR should detect, an opinion that comes from customer empathy, hands-on industry knowledge, and a set of experiences that didn't always go as planned. You can hold a technical conversation with a SOC analyst and turn around and explain the same thing to a Sales team in plain English. You've been waiting for a role where that combination of skills actually matters. Still reading? Great. This role isn't for all PMs. Yes, all the standard PM things apply: plan, prioritize, communicate, and own a roadmap, build relationships, and become the authority on how internal teams and customers use your platform. But in this role, you'll bring your security experience to bear on one of the most foundational parts of Expel's platform. If you get your energy from untangling how security data flows through a platform at scale and turning that into a roadmap that makes customers safer, you'll thrive here. What Expel can do for you Give you clear ownership of a product area with measurable impact on customer value and business outcomes. Surround you with experienced security practitioners, engineers, and operators who are genuinely invested in building something great. Offer a foundation to build on: the detection pipeline is critical to Expel's platform, and there's meaningful work ahead. What you can do for Expel Own the end-to-end lifecycle of Expel's detection pipeline (normalization, correlation, and automated detections and suppressions), from defining the six month vision to driving execution with Engineering and UX. Establish relationships with internal teams (SOC, Detection Engineering, Engineering) and customers, and use their input, alongside market and competitive signals, to build and prioritize a roadmap that maximizes impact. Be the voice of your roadmap: clearly articulating value to Detection Engineering, SOC, Sales, Customer Success, and internal stakeholders. Collaborate with Product Marketing to effectively communicate the value of the detection pipeline internally and externally. What you should bring with you A curious, customer-obsessed mindset — you're comfortable asking "why" until you get to the real problem. 2–4 years of experience in product management or a directly relevant role, with experience in the security industry strongly preferred. Familiarity with product management and software engineering processes, from requirements definition through to launch. Familiarity with security tools — EDR, SIEM, and firewall products — and how they fit into a customer's security stack. Broad knowledge of cloud platforms (AWS, Azure, GCP) and where security risks emerge in those environments. Experience with SIEM technologies is highly desired — bonus points if you've navigated integration or data pipeline challenges firsthand. Strong written and verbal communication skills — you can write a crisp user story and present to a customer in the same afternoon. The ability to build trust across Engineering, Security Operations, Sales, Customer Success, and UX. Additional notes This role is remote within the United States. The base salary range for this role is between $114,300 USD and $165,700 USD + bonus eligibility and equity. While the full salary band reflects our long-term compensation framework, we're primarily targeting candidates between $125,000 and $145,000 based on experience, skills, and market data. We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You'll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits We're only hiring those authorized to work in the United States. We do not currently sponsor immigration visas. We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind. #LI-Remote Salary Range $114,300 — $165,700 USD To apply: https://weworkremotely.com/remote-jobs/expel-product-manager-detection-pipeline

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Billing Support Analyst - Philippines
MixmaxRemote (Fully Remote)28 days ago
ContractFully RemoteMid
gosqltriageaccountingbookkeepingquickbooks+7

Headquarters: Philippines - remote At Mixmax, we're building the future of how revenue teams work: smarter, faster, and more human. Our platform helps teams stay on top of every conversation by automating busywork, delivering real-time insights, and integrating with the tools they already use. We're hiring a Billing Support Analyst in the Philippines to join our small but mighty team as one of the go-to contributors and resources for how our customers are billed. You'll resolve billing questions from start to finish, dig into the technical issues that sit underneath them, and keep our Stripe records accurate to the cent. It's part customer support, part billing operations, and part detective work. This role reports directly to our Billing Team Lead, who reports into Head of Customer Experience. You'll work closely with Customer Support, Customer Success, Sales and Engineering across global time zones (NAMER, LATAM, EU), and you'll help shape how we use AI and automation to make billing faster and more accurate for customers. If you check that an invoice's line items add up to its total before you read the customer's email, keep reading. Outcomes In your first 3 months Learn Mixmax's plans, pricing, billing policies and Stripe setup well enough to resolve standard billing tickets on your own. Own a share of the billing queue in Intercom (refunds, invoice questions, plan and seat changes, cancellations) with accurate, on-time responses. Troubleshoot the technical side of billing tickets, such as seat assignment, workspace access and plan-status issues, before escalating. Take over daily past-due invoice follow-up and payment-failure handling. Become a reliable backup for the Billing Team Lead, so billing keeps moving when anyone is out. Use AI tools day to day to summarize ticket history, draft replies and check your work, with every number verified by hand, and find new efficiencies for the team. In your first 6 months Handle complex cases on your own: invoice disputes, proration questions, credits, and billing setup for sales-led contracts. Run recurring reconciliations between Stripe, Salesforce and our product data, and flag mismatches before customers notice them. Write and update billing macros, help-center articles and internal process docs Help test and roll out billing automation, including AI-assisted ticket handling, and define which billing actions should stay with a human. Contribute at least one reusable AI or automation workflow to the team, such as an invoice-dispute triage prompt or a reconciliation checklist. What you'll own Accurate, timely resolution of customer billing inquiries from first reply to close. Stripe account hygiene: invoices, subscriptions, credits, refunds and payment issues. Past-due invoice collection and failed-payment follow-up. Billing accuracy checks and reconciliations across our systems. Clear documentation of billing processes, so knowledge doesn't live in one person's head What you'll be doing Answer billing questions in our support queue, explaining charges, proration and plan changes in plain language Diagnose the technical issues behind billing tickets, like a seat that is billed but not in use or a user stuck on the wrong plan, and work with Support and Engineering to fix them Prepare, correct and send invoices; process refunds, credits and cancellations within policy Spot patterns in billing tickets and turn them into fixes, process changes or product feedback Use AI and automation to work faster, while knowing where accuracy, privacy and customer trust require a human Take on ad-hoc analysis and projects that keep billing records correct What we're looking for 3+ years of combined experience in technical customer support and billing support (invoicing, payments, refunds, collections). You need hands-on experience in both. Experience at a technology or SaaS company Hands-on experience with Stripe and/or accounting and billing software (e.g., QuickBooks, Xero, Chargebee, Zuora, NetSuite) You are very strong with numbers. Proration, percentages, discounts and reconciliations come easily to you, and you check your math without being asked. You are meticulous. You catch the wrong date, the duplicate line and the typo in an email domain. Working knowledge of AI tools (e.g., ChatGPT, Claude, Gemini, or AI features in support tools). You can explain how you use them, how you check their output, and what you won't put into them. Fluent written and spoken English. You can explain a complicated invoice to a frustrated customer clearly and kindly. Based in the Philippines, with a reliable home setup and a schedule that overlaps North American business hours (we'll agree on it together). Comfortable in a remote, fast-moving organization where processes are still being built and refined. Nice to have Experience with Intercom, Zendesk or a similar support platform, and with Salesforce Background in accounting, finance or bookkeeping Experience with subscription or usage-based billing models Comfort with spreadsheets beyond the basics (lookups, pivots) or light SQL Core competencies Numeracy: Fast, accurate reasoning with money, dates and percentages Accuracy & detail: Gets it right the first time and catches what others miss Billing operations: Knows how invoices, subscriptions, proration, refunds and collections actually work ️ Technical troubleshooting: Separates a billing problem from a product problem and finds the root cause AI fluency & judgment: Uses AI to go faster and knows when not to Clear, calm communication: Turns confusing charges into answers customers trust ️ Judgment & integrity: Applies policy fairly, escalates the right things, and treats customer money with care Why Mixmax? Remote-first with async-friendly workflows and a globally distributed team. A product with strong market fit and a loyal, engaged customer base. A culture that values autonomy, quality, innovation and momentum. Competitive compensation and flexible time off. An inclusive, thoughtful team that values long-term success for customers and for each other. Our commitment to diversity and inclusion At Mixmax, we know that nobody's perfect and that no one ever matches 100% of a job description. That's okay. Diversity and inclusion are core to our culture, and we're committed to building a more inclusive and open workplace. No matter your background or how you identify, if you're excited about this role, please apply. To apply: https://weworkremotely.com/remote-jobs/mixmax-billing-support-analyst-philippines

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