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Job Posting Title Health Services Administrator Department Metropolitan Detention Center Location: 100 DEPUTY DEAN MIERA DR SW Pay Range $252,033.60- $296,504.00 Close Date October 23, 2026 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Health Services Administrator (HSA) provides executive-level leadership and operational oversight of the comprehensive health care delivery system at the Metropolitan Detention Center (MDC). The HSA ensures medical, nursing, behavioral health, substance use disorder, pharmacy, dental, ancillary, and reentry services operate as an integrated, accessible, efficient, and high-quality system of care. The HSA serves as the principal administrative leader for health services and oversees operations, contracts, staffing, budgets, performance, regulatory compliance, and continuous improvement. The position collaborates with County, MDC, clinical, custody, contracted, and community health partners to ensure effective delivery of health care services and compliance with applicable federal, state, County, and correctional health care requirements, including NCCHC and ACA standards. Clinical decisions remain under the authority of licensed medical professionals, while the HSA ensures the systems, resources, and processes necessary to support effective clinical care are in place and performing as expected. Duties And Responsibilities Directs and coordinates the day-to-day operation of MDC's health care delivery system, including medical, nursing, behavioral health, substance use disorder, withdrawal management, pharmacy, dental, diagnostic, specialty, emergency, infirmary, and reentry services. Directs, supervises, and evaluates multidisciplinary health care teams, including medical, dental, mental health, nursing, technical, clerical, and support staff. Establishes operational systems to ensure timely access to health care from booking through release or transfer, including screening, assessment, treatment, medication administration, emergency care, specialty referrals, hospitalization, discharge planning, and continuity of care. Manages staffing and workforce resources to maintain appropriate staffing levels and oversees scheduling, assignments, recruitment, retention, training, performance evaluations, and employee development. Manages the site budget and financial performance, authorizes expenditures, analyzes financial results, and submits required financial and operational reports. Ensures 24-hour operational readiness and appropriate site utilization, including processes for escalating urgent clinical, staffing, pharmacy, laboratory, equipment, and patient-safety concerns. Ensures compliance with applicable laws, regulations, contractual requirements, and standards, including NCCHC, ACA, PREA, HIPAA, and federal and state requirements. Maintains required accreditations and coordinates regulatory, accreditation, contractual, and external inspections and reviews, including timely remediation of identified deficiencies. Leads and monitors Continuous Quality Improvement (CQI) activities, audits, corrective actions, and Corrective Action Plans (CAPs) to ensure identified issues are addressed and sustained. Coordinates and delegates clinical programs and services based on contractual requirements, patient needs, and patient movement within and outside the facility or Department of Corrections. Coordinates with County leadership, MDC administration, facility security, health care providers, and regional and statewide partners to facilitate health care delivery and maintain effective operational relationships. Serves as the health services liaison with facility security administration, ensuring appropriate coordination between health care and security personnel. Oversees the grievance and informal complaint process, ensuring complaints are reviewed, addressed, documented, and resolved in accordance with applicable requirements. Ensures health care operations support compliance with court orders, settlement requirements, monitoring activities, and reporting obligations, including those associated with the McClendon litigation. Ensures effective integration of medical and behavioral health services for patients with serious mental illness, suicide risk, co-occurring disorders, substance use disorders, cognitive impairment, and other behavioral health needs. Coordinates behavioral health services and interdisciplinary management of high-risk and high-utilizing patients, including screening, assessment, treatment, medication management, crisis response, suicide prevention, observation, and continuity of care. Provides administrative leadership for correctional Medicaid and New Mexico Section 1115 reentry initiatives, including JUST Health Plus, and coordinates compliant workflows for eligibility, enrollment, covered services, documentation, claims, medication access, and transition of care. Monitors Medicaid utilization, claims, denials, reimbursement, and compliance, identifying opportunities to appropriately offset County health care expenditures without compromising clinically necessary care. Ensures timely administrative response to significant health-related incidents and implements infection prevention and communicable disease programs, including surveillance, testing, isolation, treatment, vaccination, outbreak response, and required reporting. Ensures health services are incorporated into emergency preparedness and continuity-of-operations planning, including readiness for mass casualty events, outbreaks, utility failures, medication or oxygen interruptions, staffing emergencies, evacuation, extreme weather, electronic health record downtime, and pharmacy disruptions; identifies deficiencies and escalates unresolved patient-safety, staffing, contractual, regulatory, or access-to-care concerns. The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. Minimum Qualifications Bachelor's degree in health administration or a related field such as health services management, public health administration, or business administration. Twelve (12) years of experience in health administration, financial management, clinical operations, regulatory compliance, and/or related field. Eight (8) years of experience in a managerial role. Any equivalent combination of related education and/or experience may be considered for the above requirements. PREFERENCES Experience in healthcare administration, healthcare operations, or a related healthcare management environment. Experience in correctional healthcare at an executive level where the facility has an average daily population over 1,000. Experience managing healthcare budgets and financial performance. Experience with staffing, workforce management, scheduling, and personnel supervision. Experience with correctional healthcare standards, including NCCHC and ACA. Experience with accreditation, inspections, audits, regulatory compliance, and corrective action plans. Experience working within correctional or detention environments. Experience coordinating healthcare services among institutional, hospital, and external healthcare providers. Experience with quality improvement, performance management, and healthcare operational planning. Experience working collaboratively with physicians, nurses, healthcare professionals, institutional leadership, and external stakeholders. Experience with committee coordination, meeting facilitation, and compliance documentation. Experience managing healthcare services subject to contractual requirements and settlement agreement obligations. PREFERENCES SCREENING AND COMPLIANCE The offer of this Bernalillo County position requires compliance with the following: Successful completion of required background investigation and applicable employment screening. Successful completion and maintenance of required clearance. Adherence to all applicable County departments, safety, security, policies and procedures. Completion of required training and orientation. Compliance with applicable federal, state, county, and institutional regulations and standards. Compliance with applicable NCCHC and ACA requirements. Completion of required safety, security, correctional environment, and other assigned training. Maintenance of any required credentials, certifications, clearances, or other qualifications applicable to the position. Successful completion of a post-offer employment medical examination and background investigation. Adherence to all County safety guidelines. Complete all FEMA training(s) assigned to this position. Possession of a valid New Mexico driver's license by the date of hire, or ability to obtain within sixty (6) days of hire and maintenance of a valid license while employed in this position. Completion of required supervisor training, if applicable. WORKING CONDITIONS Duties are performed indoors in a temperature-controlled environment. Duties are performed on an even, typically dry surface, such as concrete, tile, or carpet. Work is conducted with a select team without direct supervision and may at times involve working with a large group. May be required to work extended hours. EQUIPMENT, TOOLS, AND MATERIALS Equipment typically used includes a telephone, computer, printer, and copy machine. May occasionally drive a county vehicle.

Clinical Practice Manager - Ophthalmology Department WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! Job Summary The Clinical Practice Administrator provides executive-level operational, financial, and strategic leadership for ophthalmology practice operations, ensuring excellence in patient care, physician support, regulatory compliance, workforce engagement, and business performance. This role oversees all aspects of clinical and administrative operations while driving growth, operational efficiency, financial sustainability, and continuous improvement across multiple practice sites and service lines. Candidates with significant experience overseeing a clinical department, multidisciplinary practice, or comparable healthcare operation are highly valued. The Clinical Practice Administrator is responsible for leading and developing staff; fostering effective collaboration among physicians, faculty, clinical teams, and administrative personnel; and ensuring the successful execution of organizational goals related to patient care, education, and research. This position directs strategic and fiscal planning, budget development, revenue cycle optimization, operational performance, quality improvement initiatives, patient satisfaction programs, and technology evaluation and implementation. Key responsibilities include monitoring financial and operational outcomes; ensuring compliance with federal, state, and institutional regulations; overseeing vendor and contract management; supporting managed care and reimbursement strategies; developing staff training and professional development programs; and implementing effective internal controls and risk management practices. The Clinical Practice Administrator serves as a trusted advisor to physicians and leadership, providing expertise in healthcare operations, practice growth, regulatory compliance, performance benchmarking, and resource management. This position plays a critical role in advancing organizational objectives while maintaining a patient-centered culture of excellence, accountability, innovation, and service. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! Required EXPERIENCE AND EDUCATION Education Master's Degree (MBA, MHA or MPH) or Bachelor's Degree in Business Administration or Healthcare Administration Experience 3 years of effective leadership experience in a healthcare environment in a large and complex organization with a Master's Degree or 5 years of effective leadership experience in a healthcare environment in a large and complex organization with Bachelor's Degree. Preferred Experience Experience in clinic specialty Job Duties Responsible for optimization, growth, performance, safety and financial results of designated portfolio of clinics spanning multiple locations or/and specialties with independent management structures at each location including the strategic planning and management for all clinical activities of the practice. This includes oversight for the patient care and business operations of the practices. Develops an efficient and effective collaborative relationship between staff and faculty members, while fostering a positive working relationship. This includes the development/implementation of staffing models, streamlined workflows, meaningful reward and recognition programs, opportunities for ongoing professional development, onboarding programs, and communication plans. Assures provider fulfillment of all obligations and responsibilities related to patient care effort, as well as assuring complete compliance with all federal and state regulations and laws. Works with Medical Director, Departmental and health system leadership on programmatic development and associated key performance metrics. Arranges for appropriate call and escalation schedules as needed. Optimizes access and referral management activities. Establishes pathways to reduce lag times, ensures financial transparency, manages slot fill rates and meets productivity expectations. Includes template management, modeling for business plans/budget, outreach, and referring provider/patient communication management. Measures, reports, and optimizes patient flow to achieve quality measures and optimal patient satisfaction. Minimizes wait times and implements communication strategies to meet patient expectations. Streamlines handoffs to move patients through clinic efficiently. Evaluates and recommends investment in technology to increase efficiency and effectiveness. Develops training and continuing education activities based on individual practice needs. Conducts or arranges for regular skill development activities for practice staff. This may include assessment and maintenance of employee files, clinical competencies and/or licensure/certification in coordination with Nursing Operations as well as business and/or general operations such as scheduling, registration, insurance verification, collections, etc. Works with stakeholders to optimize all leases, equipment purchases, maintenance and vendor contracts; assists in developing effective systems for purchasing and maintaining practice's inventory of office and medical supplies. Establishes safeguards for effective patient confidentiality (HIPAA) and billing compliance. Implements processes to manage risk and prevent adverse events. Manages the requirements of federal, state, and local regulatory agencies in coordination with other health system offices. Confirms internal control systems to ensure clinic processes are functioning as intended. Coordinates with legal, internal audit, risk management, and other UTSW experts as necessary. Maintains professional affiliations to enhance professional growth and remain current with the latest trends in healthcare, and specifically, the delivery of ambulatory care. Acts as a liaison to health system leadership on cross-institutional initiatives affecting clinic operations. In partnership with the Medical Director: Optimizes clinical workflows including efficient use of the EMR Reviews clinic operations metrics, including but not limited to Health System and Clinic Scorecards, open encounters, and clinic financial performance Manages quality assurance and patient safety programs within the clinic Ensures that clinic is compliant with health system, clinic, external regulatory bodies, and HIPAA policies and regulations Works to resolve interpersonal team conflict Works to ensure appropriate allocation of space, room and equipment Proactive patient service recovery and engagement with Health System Administration to resolve issues promptly and to improve patient care Ensures that provider scheduling templates satisfy expectations relative to allocated ambulatory effort Oversees the management and disposition of controlled substances that are ordered for the clinic with the use of medical director DEA registration and collaborate with Health System to ensure implementation of appropriate compliance measures, audits, and reports for management of controlled substances Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Primary Location Texas-Dallas-5323 Harry Hines Blvd Work Locations 5323 Harry Hines Blvd Organization 419000 - OP-Department Administration Schedule Full-time Shift Day Job Employee Status Regular Job Type Standard Job Posting Sep 23, 2026, 7:45:14 PM

Health is all about people – where they live, learn, work and play. The mission of Family Health Services (FHS) is to provide superior, comprehensive, primary medical and dental care in order to improve the health and quality of life of Solano County residents. We have a special commitment to the uninsured, low-income, and medically underserved. As a Federally Qualified Health Center (FQHC), we are a safety net provider. To support our mission, FHS offers four conveniently located clinics in Fairfield, Vacaville, and Vallejo and mobile medical and dental vans in which we provide primary care and dental services. The outpatient primary care clinics see patients five days a week, with some weekend and evening hours offered. Our Services: We understand that our services need to be as diverse as the population that we serve. To accommodate this diversity, we provide services including: Full family-centered medical care Well child visits & immunizations STD/HIV testing & treatment Work/School/Sports physicals Women's health services Behavioral health care Diabetic screening & treatment Family centered dental care Click here to learn more about Family Health Services THE POSITION The Clinical Operations Officer provides executive leadership for Solano County's Federally Qualified Health Center (FQHC) system within the Health and Social Services Department, with responsibility for health center operations and performance, strategic planning, patient access and service delivery, financial stewardship, regulatory compliance, quality improvement, workforce leadership, and organizational effectiveness. The successful candidate will be a visible, collaborative, and accountable leader who sets clear expectations, builds trust and engagement, develops managers and staff, strengthens provider and workforce accountability, and leads operational change with strong follow-through and a focus on measurable results. This position requires the ability to balance service quality, patient access, workforce capacity, fiscal responsibility, and regulatory requirements while building productive partnerships with providers, staff, County leadership, and community stakeholders. As the designated Health Resources and Services Administration (HRSA) Project Director/CEO, the incumbent works with the Community Health Board on Health Center Program governance matters while remaining a Solano County employee operating within the County's administrative and personnel structure. As a public agency health center operating under a co-applicant governance structure, Solano County and the Community Health Board carry out their respective Health Center Program responsibilities, with the Board exercising the governance authorities required by HRSA, including oversight of the Project Director/CEO, budget and applications, services and hours of operation, strategic planning, financial and quality performance, and achievement of Health Center Program objectives. Clinic Operations Officer Job Description IDEAL CANDIDATE The ideal candidate is an experienced healthcare executive who can provide strong operational leadership while improving the overall performance of the County's Federally Qualified Health Center. Key Attributes Include Financial sustainability: Demonstrated ability to improve encounter volume, revenue, billing, coding, collections, cost control, and overall clinic financial performance. Scheduling and access: Experience optimizing provider schedules, reducing unused appointment capacity, addressing coverage gaps, improving no-show performance, and aligning staffing with patient demand. Quality improvement: Strong background in quality metrics, corrective action plans, performance monitoring, patient grievances, and continuous improvement. Regulatory compliance: Experience with Health Resources and Services Administration audit requirements, licensing, credentialing, and other federal, state, and local healthcare requirements. Public-sector leadership: Ability to navigate County processes involving Human Resources, Labor Relations, Fiscal, County Counsel, contracting, and executive approvals. Management accountability: Willingness to set clear expectations, monitor results, follow up on commitments, and take corrective action when performance is off track. Staff morale and culture: A respectful, visible leader who builds trust, supports managers, addresses conflict constructively, and creates an environment where staff can raise concerns safely. Executive communication: Proactively communicates significant fiscal, operational, personnel, quality, and compliance risks to County leadership and the Community Health Board. Strategic leadership: Able to balance patient access, quality, workforce needs, regulatory obligations, and financial viability while keeping the organization focused on measurable results. The strongest candidate will bring both operational discipline and executive judgment, with a track record of turning underperforming clinic systems into stable, accountable, and financially sustainable operations. Position Requirements Education: Bachelor's degree in Healthcare Administration, Public Administration, Business Administration or equivalent field from an accredited college or university. Master's Degree in Healthcare Administration, Public Administration, Business Administration or equivalent field from an accredited college or university preferred. AND Experience: Five years of progressively responsible professional administrative, management and supervisory experience in a healthcare organization or healthcare services agency. Licensing, Certification And Registration Requirements Applicants are required to possess a valid California Driver's License, Class C. RECRUITMENT PROCESS For first consideration apply by: 5:00 PM on 10/13/2026. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. How To Apply Applications must be submitted through the NeoGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-1113, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL A Bachelor's degree is required for this position; a Master's degree is preferred. All candidates are strongly encouraged to submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the application review deadline. Candidates who fail to submit their diploma or transcripts by the application review deadline may be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How To Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.gov. Be sure to include the recruitment title (Clinic Operations Officer) and the recruitment number (26-137260-01) in your email or fax. Americans With Disabilities Act It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form. This form must be received in the Human Resources Department by the application review deadline. Applicants will be contacted to discuss the specifics of the request. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave To learn more, view our benefits page: Benefits Summary 01 This Supplemental Questionnaire will be used to determine applicants' qualifications for this position and assess an applicant's ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. I acknowledge 02 Preferred Required A Bachelor's Degree is required for this position; a Master's degree is preferred. Please indicate whether you possess a Bachelor's or Master's degree from an accredited college or university: Bachelor's Degree Master's Degree Other None of the above 03 Education I understand that verification of education must be submitted by the application review deadline or final filing date for this position. I will be submitting documentation that verifies the student's name, institution, date the degree was conferred, degree, and area of study or specialization by: Uploading it to my application prior to submittal Emailing it to recruitment@solanocounty.gov Faxing it to (707) 784-3424 04 Please describe your experience leading a primary care, FQHC, or comparable healthcare organization. Include your responsibilities related to operations, patient access, quality, workforce, and overall organizational performance. In your response, include the employer's name, dates of employment, hours worked per week, and the responsibilities and duties you performed. 05 Please describe your experience working with a governing board, physicians, and other healthcare leaders. Include any experience with HRSA requirements, FQHC governance, strategic planning, or regulatory compliance. In your response include the employer's name, dates of employment, hours worked per week, and the responsibilities and duties you performed. 06 Please describe your experience managing the financial and operational performance of a healthcare organization. Include your responsibilities related to budgets, revenue cycle, encounter or productivity targets, and the use of data to improve performance and financial sustainability. In your response, include the employer's name, dates of employment, hours worked per week, and the responsibilities and duties you performed. Required Question

Job Details Shape Policy. Advance Healthcare. Transform Communities. ChristianaCare, a nationally recognized leader in healthcare, is recruiting for Corporate Director to support Medical Group Operations. We are seeking a forward-thinking, strategic, and intuitive leader with experience managing multiple service lines across ambulatory sites. The ideal candidate will bring strong financial acumen, exceptional leadership skills, and a proven track record of leading complex, large-scale initiatives. Experience collaborating with multidisciplinary teams and physician leadership is essential, along with demonstrated success executing business plans, driving service line expansion, and supporting sustainable growth. This Executive Leader will oversee operations for designated Medical Group service lines, providing strategic and operational leadership across multiple areas and locations. The leader will be responsible for a large, multi-site workforce and will drive operational excellence, collaboration, and alignment across the organization. Key Responsibilities Strategic Leadership: Develop and implement operational strategies that support organizational goals in quality, access, and growth. Partners with executive leadership to lead alignment of ambulatory services with broader system initiatives and service line development. Develops and executes strategic business plans that advance Medical Group, Service Line and System growth. Establishes and maintains excellent relations with all system leaders and partners. Operational Oversight: Provides direct leadership and guidance to regional or site-level practice administrators. Effectively manages and holds accountability of the operational leadership team to ensure practice operations are delivering expected results for staffing, workflow optimization, resource allocation, scheduling, and patient experience, provider experience, and caregiver experience. Leads and participates in the selection, integration and evaluation of health care technology and information systems to support the efficient operation of the Medical Group. Leads Medical Group and System Annual Operating Plan goals while achieving goals set. Financial Management: Develops and manages operating and capital budgets with practice administrators and finance partners. Holds Practice Administrators accountable for managing to margin and implementing corrective action plans to achieve annual budget. Ensures Practice Administrators are collaborating with finance, revenue cycle, and contracting teams to improve billing processes and maximize revenue. Drives cost-efficiency while maintaining high standards of quality, outcomes and experience for our patients, providers and caregivers. Responsible to independently lead business planning processes for Medical Group growth and change strategy coordinating and managing designated mergers /acquisitions into the Medical Group. Provider & Staff Engagement: Responsible for building a culture of collaboration, accountability, and high performance among practice operation team, providers and caregivers. Develop and grow leadership capabilities among practice administrators, site managers and other staff. Partner with the Medical Group provider compensation team, in the design, implementation and management of physician compensation and incentive programs. Data & Performance Analytics: Utilize data-driven decision-making tools to monitor KPIs and benchmark performance. Collaborate with informatics and analytics teams to ensure access to timely and actionable reports. Ensure Practice Administrators have action plans that result in improved KPI performance of their areas of responsibility. Lead initiatives that result in improving operational, clinical quality, patient safety, and service excellence metrics. Accountable for establishing and maintaining highly effective relationships and partnerships within the Medical Group, with our Medical Group Partners and across the health system. Performs other duties as required. Position Qualifications Master's degree is required and preferred in fields such as nursing, medical technology, business, clinical healthcare, or healthcare management. Minimum of 5 years of medical practice/departmental operations leadership experience required. Minimum of 3 years' healthcare experience managing people leaders required. Experience involving large group medical practice management and demonstrated leadership success would be especially advantageous. Why ChristianaCare ChristianaCare is the largest healthcare system in Delaware centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. Achieved Healthgrades America's 50 Best Hospitals Award (2023) and rated by Forbes as the 2nd best health system for diversity and inclusion (2022) The region is rich with diverse cultures and offers some of the nation's best public and private schools, colleges, and universities . About ChristianaCare ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek, and other national quality ratings. Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location Annual Compensation Range $138,444.80 - $221,520.00 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Dec 31, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary The Director of Operations provides strategic, operational, financial, and administrative leadership for a division of ambulatory physician practices across Wellstar Medical Group. Serving as the administrative leader in a dyad leadership model, the Director partners with physician leadership to drive clinical, operational, and financial performance while advancing divisional and organizational goals. The Director is accountable for the overall performance of assigned practices, including patient access, quality outcomes, patient and provider experience, employee engagement, operational excellence, and financial stewardship. This role provides leadership and development for Managers of Regional Operations, RN Managers, and other operational leaders across the division to ensure consistent execution of strategic priorities and operational standards. Working collaboratively with physicians, advanced practice providers, hospital leadership, service line leaders, nursing, and system stakeholders, the Director leads growth initiatives, operational improvement efforts, and care delivery strategies that optimize performance and support Wellstar's mission, vision, and values. The Director reports to the Vice President of Operations for the respective division. Core Responsibilities And Essential Functions Divisional Leadership and Strategic Operations Provides strategic, operational, and administrative leadership for a division of ambulatory physician practices across Wellstar Medical Group. Serves as the administrative leader in a dyad partnership with physician leadership, sharing accountability for clinical, operational, financial, quality, and growth outcomes. Establishes and executes divisional goals, operational strategies, and performance expectations aligned with Medical Group and Health System priorities. Leads Managers of Regional Operations, Regional RN Managers, and other operational leaders to ensure consistent execution of organizational initiatives and operational standards. Drives operational excellence through standardization, accountability, performance management, and continuous improvement across assigned practices. Acts as a liaison among physicians, providers, hospital leadership, service lines, and Medical Group administration to promote collaboration and achieve divisional objectives. Operational Performance, Access, and Growth Leads initiatives that improve patient access, capacity management, provider productivity, scheduling effectiveness, and operational efficiency. Identifies and implements opportunities for practice growth, provider integration, service expansion, and market development. Partners with physician, service line, and hospital leadership to optimize care delivery across the continuum and support strategic growth initiatives. Oversees implementation of new providers, programs, locations, and operational workflows. Utilizes data and performance metrics to drive operational decision-making and achieve targeted outcomes. Financial Stewardship and Resource Management Maintains accountability for divisional financial performance, including operating budgets, capital planning, productivity, and resource utilization. Monitors financial, operational, and workforce performance indicators and develops action plans to address opportunities and risks. Collaborates with Finance, Revenue Cycle, and Human Resources leaders to optimize operational and financial performance. Ensures effective deployment of resources to support growth, patient access, and organizational goals. Applies sound financial and business principles to support short- and long-term divisional planning. Quality, Patient Experience, and Clinical Partnership Partners with physician leaders, RN Managers, and clinical teams to advance quality, safety, patient outcomes, and evidence-based care delivery. Monitors and improves patient experience, access, quality, and operational performance metrics. Leads performance improvement initiatives that enhance service excellence, efficiency, and patient-centered care. Promotes effective care coordination and collaboration across ambulatory, acute, and post-acute settings. Ensures operational support for initiatives that improve clinical quality and patient outcomes. Leadership Development and Workforce Engagement Provides leadership, coaching, mentorship, and performance management for Managers of Regional Operations, Regional RN Managers, and other operational leaders. Builds a culture of accountability, engagement, trust, collaboration, and continuous improvement. Supports talent acquisition, succession planning, leadership development, and retention strategies across the division. Partners with physician leadership to foster provider engagement and a positive practice culture. Creates an environment that supports employee engagement, professional growth, and high-performing teams. Compliance, Risk, and Regulatory Management Ensures compliance with organizational policies, accreditation standards, regulatory requirements, and reimbursement guidelines. Maintains accountability for operational integrity, risk mitigation, and adherence to quality and safety standards. Supports clinical and operational leaders in maintaining a compliant, safe, and high-performing practice environment. Oversees implementation of corrective actions related to compliance, audit findings, and operational risks. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education Masters Business Administration/Management or other/related field Required. 8 years additional years of relevant work experience and/or other specialized training can be used in lieu of minimum education requirement. Required Minimum License(s) And Certification(s) CHE, FACHE - Cert Healthcare Exec preferred Required Minimum Experience Minimum 5 years healthcare management experience, preferably in a practice setting required. Will accept 8 years of progressive healthcare management experience in lieu of a masters degree. Required Minimum Skills Excellent communication and presentation skills, both verbal and written. Knowledge and command of the principles of financial analysis, strategic planning, operations, human resources and information systems. Ability to collect, analyze and apply data and other pertinent information to develop short and long term practice goals and budget needs. Ability to work independently and to motivate and develop staff. Work closely with physicians, other providers and Wellstar Administration to establish and meet short and long term strategic practice goals. Proactively searches for and recommends opportunities to enhance practice services and revenue. Consistently demonstrates excellent leadership and customer service skills. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Location: METROHEALTH MEDICAL CENTER Biweekly Hours: 80.00 Shift: 8:00 - 4:30, variable The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers. Summary Provides strategic and operational leadership for all MetroHealth Community Health Centers (MHCHC). Ensures full compliance with HRSA Health Center Program Requirements, optimizes access to high quality primary care, and advances MetroHealth's mission to serve diverse, underserved, and vulnerable populations. Oversees daily operations, staffing, workflow optimization, financial performance, patient experience, and quality outcomes across all MHCHC Center locations. Collaborates closely with Clinical Operations, Nursing, Population Health, Revenue Cycle, and other system partners to ensure efficient, patient centered care delivery aligned with HRSA and other regulatory expectations. Ensures the effective use of resources, supports provider deployment and scheduling, and strengthens community based service delivery. Upholds the mission, vision, values, and customer services standards of The MetroHealth System. Qualifications Required: Master's Degree in a health-related field or Business or any equivalent combination of education, training, and experience in addition to the experience stated below. Five years of progressively responsible professional and management experience including planning and analysis, as well as program planning and development. Healthcare experience. Skill in budget preparation and fiscal management. Strong understanding of practice management operations, including finance and clinical operations. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Excellent interpersonal skills along with experience working with multi-disciplinary groups. Exceptional organizational and time management skills. Solid knowledge of PC skills, including word processing and spreadsheet skills. Self-directed and results-oriented, demonstrating initiative and follow-through. Experience with service lines (clinical and operational). Strong understanding of hospital and ambulatory business and clinical operations. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds. Preferred Professional certification in a related field. Physical Requirements: Ability to sit, stand, stoop, bend, and ambulate intermittently during the day. May sit or stand for extended periods. Ability to communicate in face-to-face, phone, email, and other communications. Ability to use a computer. Ability to read job-related documents.

The Medical Assistant functions within the care team by assisting the medical provider, serving as a liaison between the patient and the provider, and performing medical receptionist tasks as needed. Salary Range: $25.48- $30.40 DOE Duties and Responsibilities: Prepare examination rooms at the beginning and/or end of each day. Prepare patient for examination which may include in-person, electronic or phone contact. Perform patient care procedures and evaluations for which s/he is certified/approved including but not limited to immunization and injections; assisting in minor procedures. Documents all medical information in appropriate fields in EMR; accurately enters immunization information into CAIR registry and EMR. Contact patients to remind them of and confirm appointments. Document and sign all clinical support tasks in the medical chart Check electronic medical record messages and follow up appropriately. Scan documents into electronic medical record. Using computerized electronic medical records performs duties for reception, discharge, scheduling, completing appropriate forms, checking eligibility, and enrolling patients in appropriate insurance and drug assistance programs. May provide health education to patients. Participate in quality assurance activities to monitor and improve patient care quality. Meets customer service standards. Follows all SRCH policies & procedures. Participates in ongoing training. Other duties as assigned. Qualifications Education: High School diploma or GED preferred. Graduation from a medical assistant program with appropriate certification. Completion of a medical assistant externship required or equivalent Medical Assistant experience. Current CPR certification. REQUIRED FOR CERTIFIED MEDICAL ASSISTANT (M134): Certified Medical Assistant by State of California through certification examination. Certification must be maintained. Proof of current certification must be provided for personnel records. Experience: One year medical assistant experience preferred. Experience with electronic medical records preferred. Knowledge and Skills: Demonstrated proficiency with all tasks on the most current MA competency list. Fluency in English and Spanish (speak, read and write) preferred. Demonstrated computer/keyboard proficiency and Experience with Microsoft Office applications including Outlook, Word, Excel and PowerPoint as evaluated by skills testing. Demonstrates knowledge of compliance issues within the community clinic environment. Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures. Complies with HIPAA policies. Strong interpersonal skills. Ability to be sensitive with persons of various social, cultural, economic and educational backgrounds. Ability to work in a fast-paced environment. Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. Strong written and verbal communication skills. Ability to work independently and as part of a team. Ability to work flexible hours. Good judgment, problem solving and decision-making skills. SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions; collect, interpret, and/or analyze complex data and information. Vision: see details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift up to 30 pounds. SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.

The Medical Assistant functions within the care team by assisting the medical provider, serving as a liaison between the patient and the provider, and performing medical receptionist tasks as needed. Salary Range: $25.48- $30.40 DOE Duties and Responsibilities: Prepare examination rooms at the beginning and/or end of each day. Prepare patient for examination which may include in-person, electronic or phone contact. Perform patient care procedures and evaluations for which s/he is certified/approved including but not limited to immunization and injections; assisting in minor procedures. Documents all medical information in appropriate fields in EMR; accurately enters immunization information into CAIR registry and EMR. Contact patients to remind them of and confirm appointments. Document and sign all clinical support tasks in the medical chart Check electronic medical record messages and follow up appropriately. Scan documents into electronic medical record. Using computerized electronic medical records performs duties for reception, discharge, scheduling, completing appropriate forms, checking eligibility, and enrolling patients in appropriate insurance and drug assistance programs. May provide health education to patients. Participate in quality assurance activities to monitor and improve patient care quality. Meets customer service standards. Follows all SRCH policies & procedures. Participates in ongoing training. Other duties as assigned. Qualifications Education: High School diploma or GED preferred. Graduation from a medical assistant program with appropriate certification. Completion of a medical assistant externship required or equivalent Medical Assistant experience. Current CPR certification. REQUIRED FOR CERTIFIED MEDICAL ASSISTANT (M134): Certified Medical Assistant by State of California through certification examination. Certification must be maintained. Proof of current certification must be provided for personnel records. Experience: One year medical assistant experience preferred. Experience with electronic medical records preferred. Knowledge and Skills: Demonstrated proficiency with all tasks on the most current MA competency list. Fluency in English and Spanish (speak, read and write) preferred. Demonstrated computer/keyboard proficiency and Experience with Microsoft Office applications including Outlook, Word, Excel and PowerPoint as evaluated by skills testing. Demonstrates knowledge of compliance issues within the community clinic environment. Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures. Complies with HIPAA policies. Strong interpersonal skills. Ability to be sensitive with persons of various social, cultural, economic and educational backgrounds. Ability to work in a fast-paced environment. Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. Strong written and verbal communication skills. Ability to work independently and as part of a team. Ability to work flexible hours. Good judgment, problem solving and decision-making skills. SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. Give and follow verbal and written instructions with attention to detail and accuracy. Perform complex mental functions; collect, interpret, and/or analyze complex data and information. Vision: see details of objects at close range. Coordinate multiple tasks simultaneously. Reach forward, up, down, and to the side Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. Lift up to 30 pounds. SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.

Florida Medical Clinic Orlando Health Job Title Medical Assistant Schedule Hours Monday - Friday 8am-5pm Department Dermatology Location Tampa, FL Position Summary Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting. Scribing for the provider Dermatology experience preferred Why is Florida Medical Clinic Orlando Health your best place to work? ✅ Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs. ✅ Financial & Retirement - Up to 5% employer match on retirement contributions. ✅ Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Education/Training High school graduate or equivalent. Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required Licensure/Certification Maintains current American Heart Association BLS Healthcare Provider Certification -and- If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire- Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com) Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org) Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)(www.amcaexams.com) National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com) Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com) Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com) Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org) Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis Essential Functions Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. Supports and demonstrate effective and professional communication with patients and family members Works collaboratively with the administrative and operations staff. Gathers patient data through interviews and observation. Assist patients and families with preparation for examination. Assists the physician or APP during examination and procedures. Demonstrates competency in specific tasks and skills as defined by the practice. Documents, treatments, procedures, and patient education according to Orlando Health and department specific policies. Assist the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation. Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment. Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards. Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit. Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies. Practices the efficient use of supplies. Assists business office as needed with reception, scheduling, and discharge of patients. Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

Responsibilities Job Summary: As a Medical Assistant, you'll serve a key role in delivering a unique patient experience. You'll make our guests feel as comfortable as possible while you administer general patient care and perform / assist in other medical procedures. You'll serve as a coordinator / liaison between patients, physicians, and other health care team members. Customer Service Key Responsibilities & Essential Functions: Welcomes each guest warmly and professionally; provides a caring environment; handles guest interactions with the highest level of hospitality; responds to all requests personably, accurately, and in a timely manner; accommodates special requests when possible Assists with check-in process; processes transactions required to begin / complete patient visits Provides exceptional customer service; manages multi-phone line system; answers calls; schedules appointments; maintains clinic calendar / scheduling; responds to emails Resolves patient complaints; assists patients in all Clinic-related inquiries Promotes H-E-B Wellness Primary Care services Develops an understanding of H-E-B-sponsored health insurance (e.g., co-pays, co-insurance, and related benefits-specific offerings) Develops in-depth understanding of eligibility files, check-in technology, electronic health record system, and overall workflow related to care delivery Serves as a resource to patients; facilitates coordination of patient care Assists with patient referral process, and associated follow-ups Obtains referring physician orders and outside facility images / reports as necessary Patient Care Performs patient intake interviews; takes medical histories; checks / records vital signs Draws blood; administers medications, including injections; collects lab specimens; assists physicians with exams / other medical procedures; provides clinic support Replenishes medical supplies / materials Maintains collaborative, professional relationships with clinic staff Ensures adherence to HIPAA regulations The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Work Experience Qualifications & Key Requirements: 1+ years of experience in office, clerical, or medical work; medical assistant, admissions rep, or clinic support (preferred) 1+ years of experience in phlebotomy / blood drawing (preferred) Experience in customer service Experience working with electronic health records (preferred) Knowledge/Skills/Abilities Knowledge of medical terminology Proficiency in MS Office, related software / applications Advanced interpersonal, customer service, and issue-resolution skills Advanced written / verbal communication skills Strong organization and follow-through skills; attention to detail Bilingual skills (English - Spanish) a plus Ability to quickly learn new procedures / processes Ability to comfortably, efficiently manage multiple priorities and shift focus between tasks Ability to project process ownership, accountability, and initiative Ability to work as part of a team; ability to work with minimal supervision Ability to apply good judgment and logic in performing duties, and responding to customer needs Education High school diploma, or equivalent Graduate of an accredited medical assistant or surgical technician program (preferred) Licenses/Certifications Basic Life Support (BLS) certification - Must be through America Heart Association (AHA) Medical Assistant certification (CMA) required from one of these organizations: National Health Career Association American Association of Medical Personnel American Medical Technologists National Association for Health Professionals American Association of Medical Assistants National Center for Competency Testing Physical Demands & Working Conditions Function in a fast-paced clinic / office environment Sit / stand for extended periods Regularly lift up to 20 lbs Work extended hours and / or rotating schedules The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a benefited, full-time position generally working Monday-Friday from 7:30am-4:00pm. Shift hours may vary based on need. No weekends or evenings required. Located at the Anderson Medical Pavilion on the Scripps Memorial Hospital La Jolla campus, but may float to other sites as needed. The ideal candidate must be flexible with work hours and have reliable transportation. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2026 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Why Scripps Dermatology? Excel in a forward-thinking environment dedicated to education and preventative care, where continuous learning and innovation are at the heart of everything we do. Be part of a team that values respect, empathy, and strong work ethics, fostering a collaborative atmosphere where every member's contributions are appreciated. Take advantage of unique cross-training opportunities across multiple sites within Scripps Dermatology Division, enhancing your skills and professional growth in a dynamic, fast-paced setting. What You'll Do Assisting with inpatient dermatology visits Front and back office duties Perform patient intakes Scribing for the dermatologist Assisting with diagnostic testing, phototherapy and surgical procedures Completing clerical duties including scheduling patient visits, taking supply inventory and managing medication authorization approvals Float to other sites within the specialty depending upon department needs Maintain a clean, organized, and safe environment, and organizes and performs patient care services that support the physician's practice. Assisting in preparing patients for examination/procedures Assisting physicians with procedures Relaying instructions from the physician to the patient or authorized person Collecting patient data in person and by phone and documenting patient concerns, messages and care provided in the electronic medical record for the physician's review Administering medications specifically directed by the physician Performing vital sign documentation Scheduling of appointments and procedures Complete and accurate message taking Routing messages to the appropriate area for direction Order and referral entry Acquisition of pre-certifications Setting up of cases in EPIC Basic registration and updating of demographics Required Qualifications Completion of a formal Medical Assistant Program or a minimum of two years of experience as a Military Corpsman or Medical Assistant Certification BLS certification for the Healthcare Provider by the American Heart Association (AHA) Preferred Qualifications One year of previous MA experience in the given department Experience assisting with procedures At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $25.95-$32.56/hour

Mountain View Hospital is looking for a Medical Assistant to join our team! JOB SUMMARY: The Medical Assistant or CMA is responsible for assisting physician with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling including care and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. Collect, process routine testing, and returning results back to doctor. Obtain, process doctor's orders, and data entry. Provide good customer service on the phone, patients, doctors and other medical staff. Work well under pressure. Perform CLIA waived moderate testing. About Mountain View Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice. Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply. Benefits Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include: Medical, Dental and Vision Insurance Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off Retirement Plans (401K with up to 6% match) Earned Quarterly Bonus Program Education Reimbursement Program Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital Please note benefits are based on eligibility according to full-time, part-time or PRN status classification. Qualifications Education/Certifications: Graduation from an accredited high school program or higher. Current BLS Certification. Valid driver's license. Experience: CMA course preferred, not required. Phlebotomy course and phlebotomy experience.