Find Your Dream Career

About FastSpring : FastSpring is how AI, SaaS, gaming, software, and digital product companies sell online in more places around the world. We handle all payment needs from checkout to taxes so you can go farther faster. Founded in 2005, we are a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Austin, Belfast, Dublin, Halifax, and Singapore. Payment Operations Specialist, Technical Operations Department: Payment Operations | Location: Remote — United States | Reports To: Senior Manager, Payment Operations Position Overview: The Payment Operations Specialist, Technical Operations supports daily payment operations across multiple processors and regions for FastSpring's network of more than 2,500 sellers. The role pairs hands-on operational work — chargeback and PayPal dispute support, issue investigation, and seller-facing resolution — with technical operations analytics across five areas: authorization rates, chargeback rates, data normalization, processing costs, and reconciliation support. It is an entry-to-early-career position for someone curious about how payments work, comfortable in a spreadsheet, and inclined to chase down a number that looks wrong. Within a year, this person should own recurring analysis in at least one of those five areas, handle disputes independently, and be the person others ask when a number doesn't reconcile — a path that leads toward senior payment operations, payments analytics, or risk and fraud. Payments is a field you learn by doing, and we welcome candidates from varied backgrounds and career paths; curiosity and analytical instinct matter more here than a specific résumé. Responsibilities & Goals: Support chargeback and PayPal dispute workflows — case review, evidence gathering, and representment preparation under guidance from senior team members — and coordinate with sellers and internal teams to collect supporting documentation. Monitor chargeback volumes, win rates, and fraud ratios against card network thresholds by seller, processor, and MID, and analyze disputes by reason code, product, and geography to separate fraud from service or billing causes. Investigate Tier I–II payment inquiries involving authorizations, declines, settlements, refunds, disputes, or processor behavior; escalate complex cases and maintain clear handoff notes, including for weekend coverage. Track authorization approval and decline rates across processors, regions, and payment methods, breaking declines down by response code and category to pinpoint where approvals are being lost. Normalize payment data across sources — processor response codes, decline and chargeback categories, and reporting definitions — and run routine data-quality checks so figures from different systems are comparable. Track what payments actually cost by processor and region — interchange, scheme fees, acquirer markup, FX, and dispute fees — and check processor invoices and fee statements against expected rates, flagging anomalies or misapplied pricing. Support daily and monthly reconciliation across platform records, processor reports, and bank statements, investigating unmatched items and contributing to the reporting and SOPs that surface payment performance, cost, and dispute trends across the organization. Experience & Qualifications: 1+ years of experience in payment operations, chargebacks, risk operations, customer support operations, finance operations, ecommerce operations, or a related field; experience in SaaS, digital goods, ecommerce, fintech, marketplace, or subscription businesses is a plus. Basic understanding of card payments, payment processors, PayPal, refunds, disputes, or the chargeback lifecycle; hands-on experience and exposure to merchant-of-record environments are preferred but not required. Comfort working with data, dashboards, spreadsheets, and exported reports — able to pull a data set apart, summarize it, and tell when the result looks wrong. Curiosity about why a number moved and the persistence to find out, paired with strong attention to detail and a clear sense of accountability. Strong organizational skills and the ability to manage multiple tasks across systems and queues while following documented processes accurately. Clear written and verbal communication, including the ability to ask good questions and document work carefully enough for someone else to pick it up. Willingness and ability to work a schedule that includes weekends, with two weekdays off. Technology & Systems: Comfortable in spreadsheets (Excel or Google Sheets); familiarity with reporting or BI tools such as Looker, Tableau, or Power BI is preferred. Exposure to SQL, Python, APIs, or observability tools — or a genuine appetite to learn them. Experience using AI tools such as Claude or ChatGPT to assist with documentation, data cleanup, research, and workflow improvement. Familiarity with processor portals, settlement files, or other reconciliation and accounting-adjacent workflows is a plus; we expect these tools to be learned on the job rather than mastered on arrival. Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees. Estimated Base Pay Range $63,570—$63,570 USD About the Company: FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law. AI Transparency Statement: FastSpring may utilize artificial intelligence (AI) or automated tools during portions of the recruitment process to assist with operational and administrative activities, including candidate communications, scheduling, application organization, and interview documentation. These tools are designed to support efficiency and consistency within the hiring process. AI systems are not used as the sole determinant of hiring outcomes, and all employment decisions are made by qualified human reviewers. We are committed to responsible and fair hiring practices and continue to evaluate our use of technology accordingly.

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. About Anago At Anago, more than 55 colleagues have been making a daily impact on society for over 25 years. Our software helps public organisations plan better, prioritise more effectively, and deploy capacity efficiently — enabling faster decisions, more effective use of resources, and better responses to societal challenges. Think: faster procedures for asylum seekers, improved preventive healthcare, and better allocation of education budgets. We have built a strong position in the Netherlands and are now actively expanding internationally, including into the United Kingdom. The coming years will be defined by scaling up, broadening our market presence, and further professionalising our commercial organisation. At Anago, we work on impact - combining smart working with a warm, collaborative culture. The Role: As Sales Lead, you are responsible for Anago's commercial growth across various sectors in the Netherlands and the United Kingdom, leading a small team of 2 and reporting to the CEO. In the Netherlands, we are working hard to expand our strong market position in education, while also actively pursuing business development in government and public health. A significant portion of your focus will be on generating revenue within these sectors. The United Kingdom plays an important role in Anago's next growth phase. In this role, you will have significant scope to work with the local team to further develop our commercial position, strengthen strategic client relationships, and identify new growth opportunities. You will combine strategic insight with a hands-on approach and drive the further professionalisation of our commercial organisation. You set the commercial direction and ensure it is executed. You lead the sales team while also actively working to close deals and deepen client relationships and partnerships. In close collaboration with marketing and product development, you translate market insights into product improvements that our current and future clients need. In your day-to-day work, you leverage AI tooling for prospecting, pipeline analysis, and sales forecasting. Qualifications for success: University degree level of thinking and working 5–8+ years of commercial experience Experience with SaaS sales processes, preferably in a B2B environment within the public sector Experience with complex sales cycles such as tenders and public procurement. You understand how decision-making works within larger organisations and can navigate multiple stakeholders with ease. You sell using a consultative selling approach grounded in content, trust, and strategic advice rather than quick transactions Experience in both the Dutch market and the UK Willingness to travel Ability to move comfortably between setting strategic direction and hands-on daily execution You combine commercial sharpness with a connecting and coaching leadership style Excellent presentation skills in both English and Dutch What you can expect from us: You will work in an organisation focused on substance, where collaboration and long-term impact are central. A key role within the organisation and the management team A great deal of freedom and responsibility. In this role, you have significant autonomy and direct influence over commercial strategy, market development, and the further professionalisation of sales at Anago Personal development in AI applications. We continuously invest in innovation and see AI as a key development for strengthening our software and services. Your skills will grow alongside us A strong and talented team working in a positive culture An OTE annual salary of approximately €115,000, depending on experience, knowledge, and skills. The commission structure has no cap, meaning total income can significantly exceed OTE The variable component is made up of a combination of commissions based on personal and team results Mobility budget of €750 per month and/or a public transport business card Financial support for personal development from our shared training budget (3% of payroll) Net phone and internet allowance Holiday allowance of 8% 26 holiday days with the option to purchase 6 additional days or 13 time-off-in-lieu (ATV) days Flexible working hours and the possibility to work hybrid; our office is located near Den Bosch Central Station where you can work flexibly. You also have the option to work from home with a fully equipped home workspace and a working-from-home allowance A contribution-free pension Top-up of paid parental and partner leave to 100% A delicious prepared lunch at the office every day (for a small contribution) Regular team outings, drinks, table football, and activities — including regular contributions back to society Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please Note : Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a Field Marketing Manager to lead high-impact marketing programs across the US. This is an excellent opportunity to learn from and contribute to a high-caliber team at a rapidly growing company. You will make a direct impact across communications, demand generation, events, and digital marketing. If you are resourceful, results-driven, and thrive in a fast-paced environment, this is the role for you. Drive the development and execution of integrated field marketing plans for one or two products; includes customer and prospect communications, event and webinar execution, and customer conference support Lead and support a broad mix of marketing programs across channels Coordinate with internal teams such as product marketing, creative services, sales, strategy, marketing operations, content, product, customer success, public relations, and digital to manage field marketing program components Manage program (webinars, customer meetings) logistics, execution, and measurement Help organize and coordinate Veeva and industry events, including logistics, contract negotiations, internal and external communications, speaker management, event app management, and reporting Build and maintain complete, accurate contact lists for marketing and sales; drive engagement through database nurture Support the execution and optimization of outreach programs to engage current and prospective customers Own weekly and monthly marketing program reporting and metrics (events, campaigns, etc.) Budget planning and management 3+ years of B2B enterprise software or high growth SaaS startup marketing experience Exceptional communication, writing, and organizational skills Ability to work and communicate with all levels in the organization Well organized with very high attention to detail and strong project management Expert in Microsoft Word, PowerPoint, Excel, and Google applications Self-directed and able to manage multiple projects under aggressive timelines and expectations Proficient in writing for demand (email, LinkedIn, etc.) Working knowledge of marketing automation platform experience

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a Field Marketing Manager to lead high-impact marketing programs across the US. This is an excellent opportunity to learn from and contribute to a high-caliber team at a rapidly growing company. You will make a direct impact across communications, demand generation, events, and digital marketing. If you are resourceful, results-driven, and thrive in a fast-paced environment, this is the role for you. Drive the development and execution of integrated field marketing plans for one or two products; includes customer and prospect communications, event and webinar execution, and customer conference support Lead and support a broad mix of marketing programs across channels Coordinate with internal teams such as product marketing, creative services, sales, strategy, marketing operations, content, product, customer success, public relations, and digital to manage field marketing program components Manage program (webinars, customer meetings) logistics, execution, and measurement Help organize and coordinate Veeva and industry events, including logistics, contract negotiations, internal and external communications, speaker management, event app management, and reporting Build and maintain complete, accurate contact lists for marketing and sales; drive engagement through database nurture Support the execution and optimization of outreach programs to engage current and prospective customers Own weekly and monthly marketing program reporting and metrics (events, campaigns, etc.) Budget planning and management 3+ years of B2B enterprise software or high growth SaaS startup marketing experience Exceptional communication, writing, and organizational skills Ability to work and communicate with all levels in the organization Well organized with very high attention to detail and strong project management Expert in Microsoft Word, PowerPoint, Excel, and Google applications Self-directed and able to manage multiple projects under aggressive timelines and expectations Proficient in writing for demand (email, LinkedIn, etc.) Working knowledge of marketing automation platform experience

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Build the solutions to help Flexport grow The Ecosystem team's mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem. The opportunity: We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Sales, Account Management, Global Operations, Solutions Engineers and Product to ensure the successful design, development, deployment, ongoing utilization and stability of the integrations you deliver for our clients. Integrating our best in class platform seamlessly with clients is a critical component of our strategy. You will: Own the end-to-end delivery for common integrations including purchase order, booking, advanced shipping notification, shipment milestone, freight invoice and more. Participate in functional requirements gathering and own project requirements design, functional testing and operations impact deliverables for complex integration projects. Leverage AI tools to accelerate integration testing, documentation, and troubleshooting workflows. Share functional insights and nuances about different freight forwarding scenarios that might impact a given customer's integration with Flexport Ecosystem peers. Collaborate with the Account Management  and Global Operations teams to review, update and socialize SOP changes for integrated customers. Work closely with Solutions Engineers to create the business objects (Quotes, Bookings, Shipments, Invoices, etc..) necessary to facilitate integration testing across various functional scenarios. Facilitate User Acceptance Testing across end-users including the customer and Client Solutions ensuring successful testing and approval prior to integration go-live. Partner with Client Solutions in your region / time-zone to help drive successful adoption of integrated solutions, assist in triage / diagnosis of integration issues, and aggregate feedback to recommend  improvements / feature requests to applicable teams. Partner with Account Executives in your region/time-zone, ensuring they have requisite support in navigating integration related requests from their customers throughout the pre-sales process. You should have: Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindset Ability to effectively drive integrations between Flexport, our customers and the ERP, TMS, WMS and / or systems they rely on. Familiarity with transmission protocols (FTP, SFTP, AS2, etc.), payload / file formats (JSON, XML, delimited files, etc.) Comfort using AI-assisted tools (e.g., for code/data troubleshooting, documentation, or workflow automation) to work more efficiently. Work well with cross-functional teams and provide project leadership Initiative and positive attitude with a desire to learn and seek answers independently Ability to manage multiple priorities and projects with organizational and time-management skills Excellent verbal and written communication  Bachelor's degree in a technical field or relevant work experience 3+ years of work experience Willingness to travel (up to 25%) Bonus points if you have: Experience with EDI X12 and EDIFACT Experience working with APIs Experience with data analytics, data manipulation and system integrations Supply-chain, logistics, or operations experience #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $87,120 — $108,900 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Build the solutions to help Flexport grow The Ecosystem team's mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem. The opportunity: We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Sales, Account Management, Global Operations, Solutions Engineers and Product to ensure the successful design, development, deployment, ongoing utilization and stability of the integrations you deliver for our clients. Integrating our best in class platform seamlessly with clients is a critical component of our strategy. You will: Own the end-to-end delivery for common integrations including purchase order, booking, advanced shipping notification, shipment milestone, freight invoice and more. Participate in functional requirements gathering and own project requirements design, functional testing and operations impact deliverables for complex integration projects. Leverage AI tools to accelerate integration testing, documentation, and troubleshooting workflows. Share functional insights and nuances about different freight forwarding scenarios that might impact a given customer's integration with Flexport Ecosystem peers. Collaborate with the Account Management  and Global Operations teams to review, update and socialize SOP changes for integrated customers. Work closely with Solutions Engineers to create the business objects (Quotes, Bookings, Shipments, Invoices, etc..) necessary to facilitate integration testing across various functional scenarios. Facilitate User Acceptance Testing across end-users including the customer and Client Solutions ensuring successful testing and approval prior to integration go-live. Partner with Client Solutions in your region / time-zone to help drive successful adoption of integrated solutions, assist in triage / diagnosis of integration issues, and aggregate feedback to recommend  improvements / feature requests to applicable teams. Partner with Account Executives in your region/time-zone, ensuring they have requisite support in navigating integration related requests from their customers throughout the pre-sales process. You should have: Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindset Ability to effectively drive integrations between Flexport, our customers and the ERP, TMS, WMS and / or systems they rely on. Familiarity with transmission protocols (FTP, SFTP, AS2, etc.), payload / file formats (JSON, XML, delimited files, etc.) Comfort using AI-assisted tools (e.g., for code/data troubleshooting, documentation, or workflow automation) to work more efficiently. Work well with cross-functional teams and provide project leadership Initiative and positive attitude with a desire to learn and seek answers independently Ability to manage multiple priorities and projects with organizational and time-management skills Excellent verbal and written communication  Bachelor's degree in a technical field or relevant work experience 3+ years of work experience Willingness to travel (up to 25%) Bonus points if you have: Experience with EDI X12 and EDIFACT Experience working with APIs Experience with data analytics, data manipulation and system integrations Supply-chain, logistics, or operations experience #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $95,040 — $118,800 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity Flexport.org is the humanitarian arm of Flexport. We serve nonprofits, NGOs, and mission-driven organizations that need to move impactful cargo reliably, often into some of the hardest environments to reach. As humanitarian and development needs keep climbing, the supply chain expertise our partners can count on matters more than ever. You'll own some of Flexport.org's most complex and highest-impact partner relationships. Your accounts span multiple shipping modes and trade lanes: ocean, air, trucking, and customs, and demand real supply chain fluency to navigate well. You won't just manage these relationships, you'll shape them. You bring a strategic point of view to every partner engagement, lead business reviews that drive real decisions, and connect the dots across Flexport's full product suite to help partners do more with what they have. You'll operate with full autonomy, hold a high bar on program growth and retention, and become someone junior teammates turn to for guidance. You Will Own end-to-end success for a portfolio of complex, multi-modal Flexport.org partner accounts, including partners with significant program growth potential and high operational intensity. Lead RFP bids and contract renewals end-to-end. Serve as a true strategic partner to nonprofits, NGOs, and mission-driven organizations, going deep on their supply chain operations to find where Flexport can cut cost, add capability, or move faster. Lead high-impact business reviews (QBRs/MBRs) that go beyond reporting. Bring market context, multi-modal insight, and recommendations tailored to each partner's mission and constraints. Drive expansion across Flexport's full product suite, consistently meeting or exceeding program growth and retention targets. Collaborate with Operations, Pricing, Legal, Trade Lane Management, and other Flexport.org teams on solutions that need internal alignment and creative problem-solving. Mentor account teammates: share playbooks, join key partner calls, and help the team raise its game. Use AI-enabled tools to automate and improve internal and partner-facing processes where it makes the work faster or better. You Should Have 5+ years in account management, business development, or a similar partner-facing role. A background in logistics, supply chain, humanitarian aid, or international development is strongly preferred. A track record of independently managing and growing a complex, multi-product book of business. Deep understanding of global trade and supply chain operations across multiple modes. You can speak fluently about ocean, air, trucking, and customs. Comfort operating without a playbook in ambiguous or novel situations, and the judgment to write the playbook for others once you've solved it. Strong commercial instincts: you spot growth opportunities before partners ask, and you close them. Genuine curiosity about the humanitarian and development space. You want to become an expert in aid logistics, not just move freight. A natural tendency to develop others. Peers and junior teammates get better from working alongside you. A compliance-first mindset. We operate in a heavily regulated industry, and our partners and regulators need to trust us. You Will Get Ownership of Flexport.org's most complex and meaningful partner relationships, the accounts where the impact is biggest. A visible role in shaping how the Flexport.org account team operates. Your judgment and approach set the standard. Opportunities to contribute to team playbooks, onboarding content, and process improvements. A front-row seat on Flexport.org's mission: getting aid to the people who need it, on time. Competitive compensation, comprehensive benefits, and a vibrant company culture. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $83,600 — $104,500 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity Flexport.org is the humanitarian arm of Flexport. We serve nonprofits, NGOs, and mission-driven organizations that need to move impactful cargo reliably, often into some of the hardest environments to reach. As humanitarian and development needs keep climbing, the supply chain expertise our partners can count on matters more than ever. You'll own some of Flexport.org's most complex and highest-impact partner relationships. Your accounts span multiple shipping modes and trade lanes: ocean, air, trucking, and customs, and demand real supply chain fluency to navigate well. You won't just manage these relationships, you'll shape them. You bring a strategic point of view to every partner engagement, lead business reviews that drive real decisions, and connect the dots across Flexport's full product suite to help partners do more with what they have. You'll operate with full autonomy, hold a high bar on program growth and retention, and become someone junior teammates turn to for guidance. You Will Own end-to-end success for a portfolio of complex, multi-modal Flexport.org partner accounts, including partners with significant program growth potential and high operational intensity. Lead RFP bids and contract renewals end-to-end. Serve as a true strategic partner to nonprofits, NGOs, and mission-driven organizations, going deep on their supply chain operations to find where Flexport can cut cost, add capability, or move faster. Lead high-impact business reviews (QBRs/MBRs) that go beyond reporting. Bring market context, multi-modal insight, and recommendations tailored to each partner's mission and constraints. Drive expansion across Flexport's full product suite, consistently meeting or exceeding program growth and retention targets. Collaborate with Operations, Pricing, Legal, Trade Lane Management, and other Flexport.org teams on solutions that need internal alignment and creative problem-solving. Mentor account teammates: share playbooks, join key partner calls, and help the team raise its game. Use AI-enabled tools to automate and improve internal and partner-facing processes where it makes the work faster or better. You Should Have 5+ years in account management, business development, or a similar partner-facing role. A background in logistics, supply chain, humanitarian aid, or international development is strongly preferred. A track record of independently managing and growing a complex, multi-product book of business. Deep understanding of global trade and supply chain operations across multiple modes. You can speak fluently about ocean, air, trucking, and customs. Comfort operating without a playbook in ambiguous or novel situations, and the judgment to write the playbook for others once you've solved it. Strong commercial instincts: you spot growth opportunities before partners ask, and you close them. Genuine curiosity about the humanitarian and development space. You want to become an expert in aid logistics, not just move freight. A natural tendency to develop others. Peers and junior teammates get better from working alongside you. A compliance-first mindset. We operate in a heavily regulated industry, and our partners and regulators need to trust us. You Will Get Ownership of Flexport.org's most complex and meaningful partner relationships, the accounts where the impact is biggest. A visible role in shaping how the Flexport.org account team operates. Your judgment and approach set the standard. Opportunities to contribute to team playbooks, onboarding content, and process improvements. A front-row seat on Flexport.org's mission: getting aid to the people who need it, on time. Competitive compensation, comprehensive benefits, and a vibrant company culture. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $91,200 — $114,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: We are currently seeking individuals for a full-time position that involves operating one of our inaugural fulfillment centers in Phillipsburg, NJ. As a key member of the Flexport team, you will take on the role of a people leader, responsible for managing a process and a team on the operating floor. This position offers a unique opportunity to invest in others and cultivate a collaborative leadership style. By utilizing the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone, you will contribute to shaping the future of logistics. We are looking for high-potential candidates who are eager to take on this challenge and be part of our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry. You will: Coach, manage, and develop a team of 30-100. Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed. Create, manage, and support recognition programs across your department. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Ensure procedures are followed for building security and product loss prevention. Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country. Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality. Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed. Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems. Serve as an escalation point to mitigate risks and resolve issues. Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them. Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network. Track learnings and best practices to contribute to Standard Operating Procedures (SOPs). Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams. You should have: 2+ years managing staff of 5 or more. Must be able to lift up to 49 pounds with or without reasonable accommodation. Must be willing and able to frequently push, pull, squat, bend, and reach. Must be able to stand/walk for up to 10-12 hours. Must be able to work in an environment where the noise level varies and can be loud. Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees. Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend. Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality. Precise communication around external partner decisions, issues, risks, and new processes. Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly. Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation. Experience leveraging problem-solving and data analysis skills to drive high judgment decisions. Strong presentation and interpersonal skills. Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment. Ability to adapt in a rapid growth, startup environment. Strong problem-solving skills. Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks. Personable and collaborative; strong affinity for working cross-functionally. Strong computer literacy skills, including usage of Google Sheets/Excel. Incredibly hardworking and willing to do what it takes for us to reach our goals. Experience in warehousing, fulfillment, or transportation/logistics management. Experience working with SQL, creating and running reports. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $7,100 — $89,100 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Data Center Security Engineering (DCSE) owns physical security across Anthropic's data center footprint: the sites, the hardware inside them, and the supply chain that delivers it. The Security Fusion Platform is where physical security signals from across that footprint are correlated and put in front of the analysts who act on them. It carries continuous monitoring, audit evidence, metrics, and analyst response, along with the classification and analytics pipelines that turn sensor data into events. You'll build and own the platform analysts work from. This is a foundational role. You'll build the software platform that carries a signal from source to analyst decision, ship its first versions, and keep them running in production. The sensors and systems at each site belong to other DCSE engineers; you define the event contract their owners deliver to, and you build the classification and analytics pipelines that run over what those sources produce. Physical security systems engineers own the operations spaces; you own the software that runs in them. You'll work alongside engineers focused on the sites themselves. What you lead, you own end to end: the design, the technical approach, and the result in production. You'll work with external vendors and integrators, setting requirements and acceptance criteria for what you own and deciding what the team builds itself. We use Claude throughout our engineering workflow and expect you to as well. This role involves regular travel to data center sites. No security clearance is required. These are critical services, and you'll take part in on-call for them. Key responsibilities Design and build the event bus and normalized event schema: source identity, sequencing, health state, and the adapter contract that owners of each sensor and system feed build to, plus adapters where needed Build correlation and alerting: the rules and services that turn events from independent sources into alerts an analyst can act on Build the classification and analytics pipelines: computer vision and multi-sensor fusion, with results landing on the event bus Build analyst surfaces: the queue, escalation tooling, dashboards, camera viewers, and video wall content a 24/7 watch works from, plus video analytics integration so camera streams arrive on the bus as events Deliver audit evidence: durable, tamper-evident event history, evidence exports, and the retention and access controls around them Instrument metrics and self-monitoring: detection rates, nuisance ratios, alert aging, time to resolve; heartbeats and loss-of-telemetry alarms on every feed, tested fail-secure behavior, and change audit on every rule Deploy across sites: site-local components, central services, and the sync that keeps configuration, rules, and state consistent, then commission each site and hand over to the analysts Specify the compute the platform runs on (servers, storage, and the platform's network segment) to the team's segmentation and hardening baseline Write requirements and acceptance criteria for what vendors and integrators deliver, review deliverables against them, and make the call on accepting or rejecting the work Minimum qualifications Have built and run event-driven backend systems in production Are proficient in at least one backend language such as Python, Go, or Rust, and have worked with a message bus or event streaming system such as Kafka Have owned a system end to end: set the design, made the tradeoffs, shipped it, and answered for it in production Have integrated with external systems you did not control (vendor APIs, on-prem appliances, video platforms, building systems) and designed for a life beyond any one vendor Have directed vendor or integrator work: written requirements and acceptance criteria, reviewed deliverables against them, and decided what gets accepted Design for the failure you won't see coming (a silent feed, a lost network path, a replayed event, a de-tuned rule), know how your system behaves when a source lies or goes quiet, and test for it Build tools for people who use them under pressure and iterate with those operators Preferred qualifications Experience building or operating a security operations platform (SOC, physical security operations, or the detection engineering behind one) Experience building ML or computer vision inference pipelines over video and sensor streams PSIM (physical security information management) or VMS (video management system) integration experience, or familiarity with physical access control and building systems data Experience producing evidence for auditors or assessors: log integrity, retention, chain of custody Experience using AI-assisted development tooling as a core part of your workflow The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Data Center Security Engineering (DCSE) secures Anthropic's data center footprint; this role covers how the sites are designed and built to be secure. Much of that footprint is designed and built with partners, so a site's security is decided early: in what Anthropic hands the people who build it, and in how rigorously the delivered systems are tested against it. You'll design and specify the physical security systems for a site: perimeter and vehicle barriers, intrusion detection, video, security lighting, and the site penetrations and utility entry points that bypass them. Design firms and integrators produce the site drawings and install; you specify, review, and verify. You'll write the performance requirement and verification method behind each control, review every site design against them at each stage with redlines a design team can act on, test in the field that what was built performs as specified, and re-verify post-acceptance changes. This is a foundational role. You'll own Anthropic's physical security reference design package (typical details, reference drawings, schedules, and test procedures) in the form partners build from, and keep it current against each site's threat basis and the sites actually being built. You'll set the technical position for a site and decide what applies where; where a requirement can't be met as written, you'll engineer the compensating control and document the deviation. You'll work with the rest of DCSE, with Anthropic's design, construction, and real estate counterparts, and directly with the vendors who build to the package. We use Claude throughout our engineering workflow and expect you to as well. The same seat covers the team's security operations control rooms. You'll set their design and operational requirements and accept delivered systems against them, working day to day alongside the team's platform engineers, who own the software and compute that run in them. This role involves regular travel to data center sites. These are critical services, and this role participates in an on-call rotation for them. Key responsibilities Produce a vendor-ready design package for perimeter barriers and hostile vehicle mitigation, intrusion detection and its zoning, video coverage, security lighting matched to camera performance, and penetration protection: performance specifications, typical details and reference drawings, and device and zone schedules, written so a design firm can build to them and a test can prove them Define the per-site engineering basis: which requirements apply to a site based on its risk profile and the threats it faces, with compensating controls and documented deviations Write the acceptance criteria and test methods: the verification method behind each requirement and the evidence a site must produce to pass acceptance Set standoff, structural hardening, and site layout criteria for new designs, tied to the threat basis they derive from Run field verification: commissioning and acceptance testing of perimeter, detection, video, and lighting against performance criteria (detection coverage tests, photometric measurements, video quality checks) Write the operational and design requirements for security operations control rooms: console layout, wall versus workstation content, supervisor placement; room network, power, backup, and resilient communications to the team's segmentation and hardening baseline Own control room acceptance: factory and site acceptance criteria written before the build, then accept or reject delivered systems (video wall, consoles, cabling, fit-out) against them Minimum qualifications Have designed or specified physical security systems (perimeter barriers, intrusion detection, video, security lighting) for campus-scale sites: multiple buildings, a secured perimeter, many detection zones Read and produce construction documents (site plans, civil and electrical drawings, device schedules, submittals) using standard design and markup tools such as AutoCAD, Revit, or Bluebeam, and find what is missing as readily as what is wrong Write performance requirements that are testable: each states what must be true, how it will be verified, and what evidence shows it Have run commissioning and acceptance tests against performance criteria and rejected work that did not meet them Derive requirements from a threat basis rather than a product catalog: you can say which adversary a control stops and where the next weakest point is Have owned an engineering domain where you set the approach, chose what applied to each site, worked directly with vendors, and answered for the result Preferred qualifications Experience carrying a physical security design from construction documents through construction to acceptance testing Experience engineering the security scope of colocation or partner-delivered facilities Working knowledge of published standards for standoff, hostile vehicle mitigation, and intrusion detection zoning Photometric and video quality measurement experience Control room, AV, or network design experience: console layouts, video wall systems, resilient communications Experience using AI-assisted tooling for drafting and review as a core part of your workflow The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Reinforcement learning is how Claude learns to reason, write code, and act autonomously over long horizons. The RL Scaling team works on how RL scales: what happens to throughput, stability, and learning efficiency as models get larger, episodes get longer, and compute grows by orders of magnitude, and what has to change in our algorithms and systems to keep getting returns from that scale. This role sits squarely across research and engineering. You'll develop next-generation architectures and RL algorithms, take them from a small-scale result to a frontier-scale run, and understand every place they behave differently along the way. You'll build the systems that set how fast the team can iterate: how many experiments, at what scale, and how quickly we can trust the results. And you'll work on Anthropic's largest and fastest RL runs, where the gap between a good idea and a working one is often a problem no one has solved yet. Key responsibilities Study how RL training and sampling scale with model size, context length, and compute, and find the algorithmic and systems changes that keep scaling efficient Develop next-generation model architectures and RL algorithms, and make them run efficiently at frontier scale Take promising small-scale results to frontier-scale runs, and diagnose why they behave differently when they get there, whether the cause is numerical, algorithmic, or systemic Build the experimental infrastructure that sets research velocity: fast, reproducible comparisons of architecture and algorithm variants at meaningful scale Own end-to-end performance of our largest RL runs, from research code down to the hardware Build performance and cost models for proposed architecture and algorithm changes, and use them to decide which ideas get scaled Investigate training dynamics at scale, including instabilities, divergence, and throughput regressions, and trace them to root cause Minimum qualifications Deep familiarity with modern transformer language models, including their architecture, training dynamics, and the behavior of large-scale optimization Hands-on experience training large models in a distributed setting, including the tradeoffs between data, tensor, and pipeline parallelism A track record of original technical work in ML training or systems, such as new methods, architectures, or optimizations, demonstrated through research, open-source, or production impact Ability to design rigorous experiments at scale, including baselines, ablations, and enough statistical care to trust a result that costs real compute Ability to reason quantitatively about the compute, memory, and communication costs of a model or algorithm Strong programming skills in Python and JAX or PyTorch, and comfort reading and changing code at every layer of the stack Preferred qualifications Research experience in reinforcement learning, optimization, or large-scale training, published or otherwise Experience developing RL algorithms for language models Experience with scaling laws or other quantitative models of training efficiency Experience designing or modifying transformer architectures beyond standard configurations Experience scaling training to large fleets of accelerators and debugging the problems that only appear at scale Deep understanding of numerics in large-scale training, including low-precision formats and sources of instability Familiarity with how GPU or TPU performance characteristics shape architecture and algorithm choices Experience with C++ or Rust Representative projects Characterize how a new RL algorithm's throughput and learning efficiency change from small models to frontier scale, and fix what breaks Develop a new attention variant, get it working at full scale, and measure how its quality and throughput compare to the baseline Prepare our next largest-ever RL run: find what breaks when model size, context length, and compute all grow at once, and fix it before launch Trace a loss instability that only appears past a certain scale to its root cause, and work out whether the fix belongs in the algorithm, the numerics, or the system Build a model that predicts the throughput and cost of a proposed architecture change before anyone writes the kernel The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 — $850,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.