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About Fable Global enterprises work with Fable to make products more accessible for over one billion people who live with disabilities. Our customers include global leaders like Walmart, Slack, and Shopify. Fable was featured on the Forbes Accessibility 100 list in 2025, awarded Fast Company?s Most Innovative Companies in Design, and has received accolades from global entities like the World Summit Awards and the UN-endorsed Zero Project. About the role Fable is seeking a Senior Enterprise Customer Success Manager to own customer retention and drive sustained product usage across a portfolio of enterprise accounts. Working with leading global brands, you will help customers achieve meaningful business outcomes and make Fable an integral part of how they design, build, and improve their products. A critical part of this role is building trusted relationships with senior leaders across accessibility, design, product, UX, engineering, and research . You will proactively engage these leaders, understand their priorities, and connect Fable?s value to their strategic goals. By cultivating executive sponsorship and relationships beyond a single champion, you will strengthen customer commitment, broaden adoption across teams, and secure support for continued investment in inclusive research. You will own the customer journey from onboarding and adoption through renewal, with direct accountability for retention and long-term customer value. This means actively growing platform usage, helping customers establish consistent accessibility research practices, and ensuring they can demonstrate the impact of their investment. You will use product usage data and customer insights to identify churn risks early, address barriers to adoption, and lead action plans that improve engagement and protect renewals. Success in this role is measured by customer retention, renewal performance, and the depth and consistency of product usage across your portfolio. You will also identify expansion opportunities grounded in demonstrated value, strong stakeholder relationships, and customer needs. This role directly advances Fable?s mission to empower people with disabilities to participate, contribute, and shape society by helping customers embed inclusive practices throughout product development. We welcome applicants based in the Greater Toronto areas who can work within North American time zones. Responsibilities Product adoption & usage Own adoption and sustained product usage across your portfolio, helping customers embed Fable into their product development and research workflows. Build and execute shared success plans with measurable usage goals, business outcomes, milestones, and clear ownership. Provide strategic guidance and enablement that turn these plans into consistent accessibility research practices. Proactively analyze usage and engagement to identify adoption barriers and churn risks. Lead targeted action plans to reengage customers, deepen feature adoption, and broaden usage across teams. Retention & commercial management Own customer retention and the renewal process from planning through signature, with accountability for gross revenue retention (GRR) and net revenue retention (NRR) targets. Build compelling renewal business cases that connect product usage and research outcomes to customer priorities. Identify expansion opportunities grounded in demonstrated value and customer needs, partnering with Sales to advance them. Prepare and manage renewal proposals and order forms, coordinating with Legal, Security, Finance, and Sales to navigate contract and procuremen

Temporary Overnight Stocker - $22/hour - Temporary Project M30 Retail Services, Inc. is a Calgary-based forward thinking merchandising company that is setting the standard as a best practices merchandiser for retail companies across Canada. Our merchandising reps are dedicated, experienced, and our goal is to provide top notch merchandising services for our customers. We are actively recruiting 2 temporary Stocker(s) for an overnight merchandising project in ON - Huntsville . You would be merch…

Job Description Job Description Litigation Legal Assistant Abbotsford, BC | Full-Time, Permanent | $60,000$70,000 Arlyn Recruiting is working with a well-established BC law firm seeking an experienced Litigation Legal Assistant to join its busy civil litigation practice. This is an excellent opportunity for a litigation assistant who is comfortable taking ownership of their work, understands how a litigation file progresses from beginning to end, and enjoys being an integral part of a busy lega…

Job Description Job Description JOB DESCRIPTION Wage - $21 - $24 per hour As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Ho…

Job Description Job Description Registered Nurse (RN) – Intravenous (IV) & Procedural Care Locations: Hamilton / Oakville / St. Catharines, ON Employment: Casual / As Needed Pay: $39.00–$43.00/hour, based on experience HealthOPM is recruiting experienced Registered Nurses (RNs) with strong intravenous (IV), patient assessment and clinical monitoring skills to support specialized outpatient pain clinics in Hamilton, Oakville and St. Catharines. The clinics provide image- guided/interventional pa…

Day Concierge Location: Richmond Salary: £30,000 per annum Hours: 7:00am – 7:00pm | 4 Days On / 4 Days Off We are currently recruiting for a professional and customer-focused Day Concierge to join a luxury residential development in London. This is an excellent opportunity for an experienced Concierge or Front of House professional who enjoys delivering exceptional customer service and maintaining the

Are you ready to take your retail leadership career to the next level? We're recruiting for an ambitious and driven Assistant Store Manager to join one of the UK's fastest-growing retail businesses. With new stores opening regularly and clear progression pathways, this is your opportunity to grow with a company that truly invests in its people. If you thrive in fast-paced environments, love leading from the front, and are motivated by delivering results, this could be the perfect role for you. …

Plant Manager | Garden Centre & Horticultural Retail | North London | £33,000 Are you an experienced Plant Manager, Horticultural Manager or Garden Centre Manager with a passion for plants, horticulture and customer service? We're recruiting a Plant Manager for a well-established garden centre in North London. This is an excellent opportunity for an experienced horticultural professional to take ownership of a plant department, lead a team and drive sales while delivering an exceptional custome…

Store Manager | Popular Retail & Lifestyle Brand | Salary up to £38,000 Bonus | Belfast Location: Belfast Salary: Up to £38,000 Bonus Benefits Job Type: Full-time Are you an experienced Store Manager looking for your next opportunity with a popular and well-established retail and lifestyle brand? We are currently recruiting for a Store Manager to join a successful store in Belfast . This is an exciting opportunity to join a customer-focused business where you will take ownership of store per…

Post Completion Assistant Salary: £25,000 (dependent on experience) Reference: BCR/MG/32589 Location: Tamworth - Hybrid (3 days in the office, 2 from home) Bell Cornwall Recruitment is proudly recruiting for a well-established, client-focused legal firm seeking a Post Completion Assistant to join its conveyancing department. This is an excellent opportunity for an organised and detail-oriented individual to join a supportive team, playing a key role in ensuring residential property transactions…

Clinical Negligence Solicitor Location: North Devon Salary: Generous package DOE Position: Full-time, Permanent We are currently recruiting for an experienced and qualified Clinical Negligence Solicitor to join a growing legal team in North Devon . This is an excellent opportunity for a claimant clinical negligence lawyer looking to develop their career within a supportive and specialist team. The Role The successful candidate will handle a varied caseload of claimant clinical negligence matter…

Residential Property Assistant Otley | Fully Office-Based | Competitive Salary We are currently recruiting for an experienced Residential Property Assistant to join an established and busy Law Firm within their Property Department based in Otley. This is an excellent opportunity for someone with previous residential conveyancing experience who is looking to join an experienced team and play a key role in supporting a dedicated Property Fee Earner. The Role This is a transactional support positi…