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A Rewarding Career at CASA Mental Health Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our mission of building resilience and advocating for the children and families we serve. Guided by our vision of a community where all children and youth are empowered to thrive, we deliver holistic, evidence-informed and compassionate care across Alberta. About CASA House You will be part of a team that provides individual, group and family therapy, social and life skills training, and on-site schooling in small classroom settings. CASA House is a live-in program for teens who need support with significant mental health and/or addiction challenges. Teens stay at CASA House for an average of four months. Job Details Wage range: $40.28 to $53.03 per hour Vacation: 15 days annually Shift structure: Rotating 9-hour night shift. Primary location: CASA House Sherwood Park Union: In-scope Classification: Registered Nurse/Registered Psychiatric Nurse FTE: 1.0 Status : Permanent About the Role Reporting to the Program Manager or Program Supervisor, the Mental Health Nurse works collaboratively within an interdisciplinary team to provide and coordinate services, including nursing assessments and care planning, medication administration, client education, telephone follow-up, health promotion, and assistance with therapy. The Mental Health Nurse practices in accordance with the code of ethics and standards of practice established by their respective nursing colleges. The Mental Health Nurse will: Complete appropriate physical and psychosocial nursing assessments to identify mental health concerns and current risk, incorporating objective findings such as laboratory and diagnostic results, specialist reports, patient history, medication reconciliation, physiological parameters, and medication side effects. Integrate assessment and other data to establish appropriate short- and long-term goals and provide nursing interventions to promote, maintain and restore health. Monitor, evaluate and modify the nursing care plan based on the effectiveness of interventions and/or changes in condition or environment, in collaboration with the patient and care team. Provide information, instructions and relevant medication teaching to assist patients in understanding their clinical condition, ongoing care and management. Assist with individual or group therapy and accurately document findings in the health record. Liaise with other professionals to promote continuity of care and assist families with connecting to a primary care physician. Provide nursing support to concurrently operating teams and programs across various settings and multiple sites. Maintain information flows to leadership on issues that affect or may affect services to patients and the work environment. Act as a resource and provide training to team members to support their professional development. Participate regularly and constructively in program and clinical team meetings. Provide preceptorship to students and interns as assigned. Knowledge, Skills and Abilities Demonstrates excellent interpersonal, communication, problem-solving, teamwork, and consensus-building skills. Knowledge of family/group therapy, Health Information and Protection of Privacy Acts, professional ethics and standards of practice. Respects and maintains confidentiality of personal and sensitive information. Familiarity with Electronic Medical Records and similar information systems. Applies theoretical knowledge and relevant research findings to daily nursing practice. Identifies barriers, asks appropriate questions to understand fundamental drivers, and facilitates solutions. Demonstrates analytical, problem-solving and evidence-based decision-making abilities.</p

Edmonton, Alberta $50?$55/hour | Full-Time Preferred | No Evenings, Weekends or On-Call Neobridge Healthcare is recruiting a Medical Radiation Technologist (MRT) ? X-Ray on behalf of an established outpatient diagnostic imaging clinic in Edmonton. This is an excellent opportunity for an MRT looking for a predictable weekday schedule, competitive compensation, strong team support, and the ability to work with increasing independence in an outpatient imaging environment. Why This Role May Be a Great Fit $50?$55 per hour Monday to Friday daytime schedule No regular evenings, weekends, or on-call Benefits included Signing incentive may be available Full-time preferred, with flexibility to consider part-time or casual availability Opportunity to work independently while remaining supported by an experienced imaging and management team Open to both experienced technologists and strong candidates who are newer to practice Immediate opening The Role You will primarily perform general diagnostic X-ray examinations in an outpatient clinic environment. You will initially work alongside other imaging staff as you become familiar with the clinic, workflows, and operating procedures. Over time, you will be expected to work confidently and independently while remaining part of a broader imaging team, with operational and management support available when needed. Daily imaging volumes will vary depending on clinic bookings and patient demand. Schedule We are ideally looking for a full-time technologist, although part-time and casual candidates may also be considered based on availability. Typical full-time hours are approximately: Monday to Friday 9:00 a.m. to 5:00 p.m. or 8:30 a.m. to 4:30 p.m. There are no regular evening, weekend, or on-call requirements anticipated. Compensation & Benefits $50?$55 per hour Benefits included Signing incentive may be available depending on the candidate and circumstances Qualifications Candidates must: Be registered and in good standing with the Alberta College of Medical Diagnostic and Therapeutic Technologists (ACMDTT) Meet all applicable Alberta requirements to practise as a Medical Radiation Technologist Demonstrate strong clinical judgment, professionalism, and patient-care skills Be comfortable progressing toward independent work within an outpatient imaging setting Previous X-ray experience is preferred, but newer MRTs with strong clinical skills are encouraged to apply. Location Edmonton, Alberta Interested? If you are an MRT looking for a role with competitive pay, regular weekday hours, no routine call requirements, and the opportunity to become an important part of an outpatient imaging team, we would be pleased to hear from you. Apply online or via info@neobridge.ca for confidential consideration.

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Pharmacist Type: Contract Compensation: $75?$120/hour Location: Remote Role Responsibilities Confirm interaction, dosing, or contraindication findings against the patient's full medication list and chart. Catch missed interactions and stale patient data driving incorrect doses; update based on newer Special Alerts . Judge completeness of the clinical picture, ensuring all active meds, labs, and comorbidities are considered. Distinguish "permitted" from "appropriate" and flag poor drug choices for specific patients. Verify clinical conclusions are carried through to order updates, prescriber notifications, and chart documentation. Qualifications Must-Have Frequent Lexidrug (or Lexicomp) use - weekly or more - in your current or recent role 2+ years of professional pharmacy experience , inpatient/hospital setting strongly preferred Reflexive use of Interactions , Trissel's , and monograph sections PharmD and active pharmacy license , or equivalent verification-heavy clinical experience Strong working knowledge in at least 2?3 specialized areas above, tied to your practice setting Comfort judging whether a correct clinical finding was properly followed through Preferred Prior data annotation, labeling, or AI evaluation experience Application Process (Takes 20?30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Nurse Practitioner ? Primary Care Location: Brampton, ON Job Type: Full-Time (30?40 hours/week) We are seeking an experienced Nurse Practitioner to join our busy Primary Care Clinic in Brampton. Qualifications Current registration with the College of Nurses of Ontario (CNO) Fully certified Nurse Practitioner Independent licence to practice in Ontario Previous primary care experience preferred Strong clinical, communication, and organizational skills Responsibilities Assess, diagnose, and manage acute and chronic conditions Order and interpret diagnostic tests Prescribe medications and develop treatment plans Provide preventive care and patient education Complete approximately 10?20 phone appointments and 10?20 in-person appointments per clinic day Maintain accurate EMR documentation Collaborate with physicians and the healthcare team to provide high-quality patient care We offer a competitive hourly rate, a supportive team environment, and the opportunity to provide comprehensive primary care to a diverse patient population.

Express Healthcare Staffing works with numerous medical facilities throughout Alberta and are seeking Travel License Practical Nurses (LPNs) with experience in Emergency Care (ER/ED) and CTAS (Canadian Triage and Acuity Scale) certification What We Offer: $45-49 hourly rate $75 per day diem Flight/rental car reimbursement Accommodations provided License reimbursement (conditions apply) Excellent Referral program We offer a $100 Fast Start Bonus - For those who are credentialed and pick up 3 shifts within 7 calendar days of starting credentialing process + $250 referral bonus available (subject to conditions)! Requirements: Minimum 1 year recent paid work experience in ER CTAS - https://ctas-phctas.ca/ Preferred ACLS Provincial license or ability to attain provincial license in Alberta Minimum 8 weeks Demonstrates ability to understand, speak, read and write effectively in English Excellent observation, communication, and critical thinking skills Able to be flexible for scheduling Connect care training is an asset Call 403-356-9692 or email healthcarealberta@expresspros.com your Resume/Certifications for immediate application. Express Healthcare Staffing is a leading healthcare staffing agency franchise based in Red Deer, Alberta. With 15+ locations across the U.S. and Canada, we specialize in Per Diem, Contract/Travel, and Direct Hire placements. Our expert team ensures top-notch clinical staffing for hospitals and long-term care facilities. We recruit skilled professionals in areas such as RN (all specialties), HCA, LPN, Dental Assistants, Hygienists, X-ray technicians, Laboratory Techs, Medical Assistants, Respiratory Therapists, and Caregivers. Elevate your healthcare team with Express!

RQ00738 - Software Developer - Full Stack - Senior Location: Toronto (525 University Avenue) - Hybrid Duration: 8 months contract (164 Business Days) + possible extension Must Haves: Senior Full Stack software development experience delivering complex healthcare, cloud, integration, or digital health modernization projects. Extensive Java and Spring Boot microservices development experience. Experience designing and developing REST APIs and FHIR APIs. Hands-on experience with Smile CDR implementation and customization. Experience with AWS HealthLake and FHIR repository implementation. Experience developing healthcare interoperability solutions using FHIR R4/R4B, SMART on FHIR, HL7v2, OAuth2/OIDC, and JWT. Experience integrating healthcare applications with Provider Registry, Master Data Management systems, and the EPIC EHR, Meditech and Cerner Experience with Central Intake hubs such as RICOH and Novari Experience implementing advanced provider directory search using OpenSearch or Elasticsearch. Public Sector Experience: Must Have Background Information: The Agency is expanding the Provincial Health Services Directory (PHSD) to incorporate artificial intelligence capabilities that improve provider discovery, referral quality, and healthcare navigation across provincial digital health applications. The solution will utilize PHSD provider, practitioner, organization, healthcare service, specialty, location, and service metadata together with clinical referral context to provide intelligent recommendations while maintaining traceability to authoritative source data. AI agents will consume PHSD FHIR APIs, Smile CDR, AWS HealthLake, the Agency Master Data Management, and other provincial digital health assets to provide grounded responses rather than generative opinions. The project includes development of reusable AI services, MCP servers, semantic search capabilities, vector-based retrieval, prompt orchestration, evaluation frameworks, and secure integration with SMART on FHIR applications and provincial healthcare systems. The implementation will emphasize explainability, auditability, privacy, security, and clinical confidence while supporting future AI-enabled healthcare workflows across the Agency. Must Haves: Senior Full Stack software development experience delivering complex healthcare, cloud, integration, or digital health modernization projects. Extensive Java and Spring Boot microservices development experience. Experience designing and developing REST APIs and FHIR APIs. Hands-on experience with Smile CDR implementation and customization. Experience with AWS HealthLake and FHIR repository implementation. Experience developing healthcare interoperability solutions using FHIR R4/R4B, SMART on FHIR, HL7v2, OAuth2/OIDC, and JWT. Experience integrating healthcare applications with Provider Registry, Master Data Management systems, and the EPIC EHR, Meditech and Cerner Experience with Central Intake hubs such as RICOH and Novari Experience implementing advanced provider directory search using OpenSearch or Elasticsearch. Experience with PostgreSQL and healthcare data modelling. Experience using AWS services including ECS, Lambda, API Gateway, S3, SNS, SQS, EventBridge, CloudWatch, IAM, Secrets Manager, and CloudFormation or CDK. Experience developing secure APIs using OAuth2, OpenID Connect, JWT, RBAC, and confidential client authentication. Excellent communication, documentation, and stakeholder collaboration skills Responsibilities: Design, develop, maintain, and support PHSD backend services using Jav

Job Description: Sr. Project Manager Location: Remote, US Only About The Company: MustardSeed is a project management consulting firm that helps organizations execute complex programs in highly regulated industries. We work alongside clients in biotechnology, pharmaceuticals, medical devices, defense, advanced manufacturing, food and beverage, and other sectors where strong project leadership is essential. Our consultants become an extension of our clients' teams, providing project and program leadership, PMO support, and execution expertise that keeps critical initiatives moving forward. We are trusted to step into complex environments, build alignment across functions, and help organizations deliver with confidence. With operations in the United States and the United Kingdom, MustardSeed serves clients across international markets through a fully distributed team. We look for professionals who are collaborative, adaptable, and motivated by solving meaningful business challenges while making a measurable impact for our clients. About the Role: As a Sr. Project Manager at MustardSeed, you will be contributing to end-to-end project delivery within specified timeframes, budgets, and quality standards. As an experienced project manager already, you will collaborate closely with stakeholders to ensure the best possible outcomes, steering multidisciplinary teams towards common goals. The Sr. Project Manager is the chief "make sure it happens – and happens right" person on the project and has the overall responsibility for ensuring that the outputs from each project phase – the initiation, planning, execution and closing phases – are delivered according to the requirements established and approved for that phase, and that these outputs are consistent across all phases. You will contribute to a wide variety of different projects while maintaining a focus on project management best practices and stakeholder satisfaction. Previous projects our team has facilitated include but are not limited to creating a robust integrated master schedule (IMS) for an upcoming clinical trial, identifying, and eliminating bottlenecks in a new product introduction (NPI) process, completing a transformative overhaul of a client's product lifecycle management (PLM) process, ensuring the successful delivery of a newly acquired software, overhauling a client's supply chain management (SCM) practices. This is a remote position – supporting customers virtually with rare travel to customer sites. If you are highly skilled and enjoy challenging, important work while retaining the flexibility your life needs, we would like to talk to you! Responsibilities include (but are not limited to): Ensure that communication within and between organizations involved in the various phases is occurring effectively, and that management and other stakeholders are kept informed of progress, as necessary. Develop a detailed project plan to monitor and track progress while managing changes to project scope, project schedule, and project cost. Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Perform project risk assessments, including, among others, the risk of exceeding the budget, not meeting schedules, and technology risks. Understand, assess, and embed the right delivery methodologies, considering the project and business constraints. Utilize appropriate Program Management Best Practices throughout the project duration. Track project performance, specifically to analyze the successful completion of short and long-term goals. Meet budgetary objectives and adjust project constraints based on financial analysis. Skills Required: Proven track record of delivery, ideally with at least 5 years in a project management role. Ability to think strategically and tactically about product, technical, and cross-functional issues. Excellent client-facing and internal verbal and written communication skills. High-caliber organizational skills (e.g., attention to detail, multitasking, etc.). Proven leadership and experience in project management. Project Management Professional (PMP) / Lean Six Sigma certification is a plus. Compensation & Benefits: Salary is commensurate with experience. We offer comprehensive benefits including a company sponsored Individual Coverage Healthcare Reimbursement Arrangement (ICHRA), 401(K), Healthcare Savings Account (HSA), Paid Time Off (PTO), Parental Leave, and paid company holidays, Additionally, MustardSeed offers robust support for our team members' professional development, employee incentives, and hands-on experience in a wide variety of projects and environments. Additional Information: MustardSeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A quick note about this opportunity: MustardSeed is a project management consulting firm. Our project managers are embedded within our clients' organizations to lead and support critical initiatives across multiple industries. As we continue to grow and bring on new clients, we're continually expanding our team of experienced project managers. While this may be the same role you've seen before, it's because we're building our talent pipeline to meet ongoing client demand. Compensation: $92K – $138K • $92K – $138K Find Jobs in Germany on Arbeitnow

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is actively seeking a VP, Privacy Officer to join our team. Reporting to the General Counsel and partnering with the Security, Product, and Engineering teams, the VP, Privacy Officer will own the US and Global privacy strategy and lead our efforts in maintaining the highest standards of data protection. We are looking for a creative problem-solver who can navigate the complex legal and regulatory landscape of a high-growth health tech startup, helping the company make sound, risk-based decisions in the transformational age of AI. This is a full-time, remote-friendly position with a preference for candidates in the NYC area, with periodic travel to our NYC headquarters. What you'll do Serve as the designated US Privacy and Global Data Protection Officer, providing strategic leadership and vision for the company's comprehensive privacy and data protection program. Lead and mentor the privacy legal team, including attorneys and privacy paraprofessional, to ensure cohesive US and Global operations. Develop creative and compliant legal strategies to navigate the intersection of healthcare privacy and cutting-edge AI, enabling the business to innovate while managing risk effectively. Architect and scale a comprehensive privacy framework that accommodates Spring Health's expansion into new international markets while remaining compliant with GDPR, HIPAA, and local regulations. Act as the executive-level advisor on the privacy implications of emerging technologies, including the ethical and regulatory use of AI in clinical settings. Oversee the execution of enterprise-wide privacy risk assessments, ensuring that "Privacy by Design" is a fundamental component of the product development lifecycle. Direct the company's response strategy for data incidents and breaches, including managing regulatory relationships and notification obligations. Collaborate with the Sales and Customer Success teams to serve as a high-level subject matter expert during complex contract negotiations with Fortune 500 clients. Define and maintain all external and internal privacy policies, ensuring transparency and trust with members, customers, and providers. Partner with the People Team to ensure internal data practices regarding employee information are handled with the same level of rigor as member data. What success looks like in this role Successfully establish a risk-based governance framework for AI deployment that enables product velocity while maintaining strict privacy standards. Achieve 100% completion of annual HIPAA and global privacy training across the enterprise. Reduce privacy-related friction in the sales cycle by maintaining a comprehensive and updated Trust Center/Knowledge Base for customer inquiries. Implement a scalable, automated Privacy Impact Assessment (PIA) workflow. Successfully navigate and document compliance for two new international market entries within the first year. Maintain a zero-finding status on privacy controls during annual SOC2 Type II and HITRUST audits. What you'll bring Juris Doctorate (JD) from an accredited law school and active membership in at least one state bar. 12+ years of legal experience, with at least 8 years of dedicated focus on data privacy, security, and healthcare law. Proven track record of leading and scaling privacy teams in a high-growth, global technology environment. Deep expertise in HIPAA/HITECH, GDPR, CCPA/CPRA, and a working knowledge of international frameworks like LGPD or PIPEDA. Professional privacy certifications (e.g., CIPP/US, CIPP/E, CIPM, or CIPT). Exceptional communication skills with the ability to translate complex legal requirements into actionable, risk-based business strategies for non-legal stakeholders. Experience navigating the privacy complexities of AI and machine learning in a regulated industry, with a focus on creative problem-solving. A mission-driven mindset with a commitment to removing barriers to mental health through secure and ethical data practices. The target base salary range for this position is $236,250 - $290,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive . If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Find more English Speaking Jobs in Germany on Arbeitnow

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. The Senior Director, Provider Experience Operations will own the strategy and operations that shape the experience of providers across the Spring Health and Alma networks. This leader will play a critical role in how we retain, support, engage, and enable providers to build thriving practices with us while delivering exceptional care to members. This role will lead provider support, enablement, engagement, and performance programs while serving as a highly influential voice for providers across the organization. The Senior Director will identify and remove friction from the provider journey, ensure providers can successfully adopt new products and ways of working, and build scalable experiences that strengthen provider satisfaction, retention, and network performance. This is a full time, fully remote position on our team. Occasional travel may be required for company or team events/meetings. What you'll do: Define and drive the provider experience strategy across Spring Health and Alma, with a focus on helping providers build thriving, sustainable practices within our networks. Identify the moments that matter most across the provider journey and remove friction that impacts satisfaction, engagement, retention, and performance. Serve as a strong voice of the provider, using data, feedback, and frontline insights to influence company priorities, policies, products, and workflows. Build mechanisms to understand provider sentiment and translate insights into clear priorities and measurable improvements. Lead provider support operations, improving the speed, quality, and effectiveness of how we resolve provider needs while expanding self-service and AI-enabled support. Own provider enablement and change management, ensuring providers can successfully adopt new products, workflows, tools, and policies. Partner across Product, Engineering, Clinical, Medical Affairs, Marketing, and Provider Operations to design experiences that work for providers at scale. Build scalable programs that help providers understand how to grow their practices, effectively engage with our networks, and deliver high-quality care. Develop strategies that strengthen provider engagement and retention across both networks. Lead provider performance programs, including the metrics, feedback loops, coaching, and interventions needed to support consistent, high-quality member experiences. Identify the drivers of provider satisfaction, retention, and practice success and translate them into actionable programs and operational improvements. Lead and develop a high-performing team spanning provider support, enablement, performance, and clinical expertise. What success looks like in this role: Provider satisfaction & retention: Improve provider satisfaction/NPS and retain high-quality providers across Spring Health and Alma. Thriving practices: Improve providers' ability to successfully build and sustain their practices within our networks. Provider support: Deliver fast, high-quality resolution while increasing self-service and AI-enabled support. Adoption: Drive fast, successful adoption of new products, tools, workflows, and policies. Quality: Enable consistent, high-quality member experiences across our diverse provider network. What you'll bring: 10+ years of experience in healthcare operations, provider operations, customer/provider experience, or a related field, including significant leadership experience. Demonstrated success building strategies and programs that improve provider or customer satisfaction, engagement, retention, and performance at scale. Deep understanding of provider workflows and the factors that enable clinicians to build successful, sustainable practices. Experience leading large-scale support, enablement, performance, or change-management programs. Strong cross-functional influence, particularly with Product, Engineering, Clinical, and operational teams. Strong analytical and operational judgment, with the ability to translate provider insights and data into clear priorities and measurable action. Demonstrated ability to use AI and automation to improve support experiences, operational efficiency, and team effectiveness. Experience leading and developing high-performing, multidisciplinary teams. Digital health, provider network, marketplace, or EMR experience preferred. The target base salary range for this position is $187,400 - $224,500, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive . If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Compensation: $187.4K – $224.5K • Offers Equity • Offers Bonus • $187.4K – $224.5K • Offers Equity • Offers Bonus Find more English Speaking Jobs in Germany on Arbeitnow

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Reporting to the Senior Director of Care Operations Intelligence, the Director, Experience Intelligence & Quality owns the voice-of-customer (VoC) signal infrastructure that captures what Spring Health's members, providers, employers, and payers are experiencing. Additionally, this leader will own the standards our frontline support and clinical teams are measured against: QA methodology, rubrics, calibration, and improvement strategy across every channel. This role will be responsible for continuing to shift the VoC and quality teams into an AI native organization. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: Build and run the voice-of-customer / signal-synthesis capability: consolidate unstructured member, provider, employer, and payer feedback into a single signal infrastructure. Insights Ops teams can act on directly go to QA, Training, and function owners; systemic issues needing product, policy, or process change get surfaced to Process Engineering, Product, and other cross-functional partners. Own an AI-native cross-channel quality strategy: one measurement standard, one defect taxonomy, one sampling approach, and one calibration process spanning AI-handled and human-handled interactions. Partner with Process Engineering on the diagnose/fix boundary: this role sets the QA rubric and methodology that AI-failure diagnoses are scored against; day-to-day gap-log triage sits with Process Engineering pending the working-session decision on scope. Design a signal- and defect-prioritization framework so the highest-impact issues get worked first, partnering with frontline leadership to design and evaluate quality improvement initiatives (e.g., training updates, workflow changes, automation opportunities). Own the tool stack used across VoC and QA, including consolidating vendors where possible. Build out and manage a high-leverage team spanning all elements of the quality and VoC cycle: VoC analysts, quality strategists, and QA reviewers led by a Senior Manager. What success looks like: A working VoC signal pipeline — feedback synthesized, prioritized, and routed — with a measurable VoC-driven action rate and shrinking insight-to-action cycle time. One quality measurement standard and defect taxonomy in place across AI and human channels, replacing two divergent stacks. QA coverage of support and clinical interactions increasing via automation, with calibration variance and inter-rater agreement inside range. Reliable critical-error (compliance/HIPAA) catch rates. Leadership and cross-functional partners have a trusted, evidence-based read on where quality is breaking and why, across AI and human-delivered service alike. CSAT trending up across member, provider, employer, and payer groups. What you'll bring: 8+ years of experience in operations strategy, analytics, or a related role (e.g., management consulting), preferably within healthcare; 5+ years in a leadership role. Experience running voice-of-customer or signal-management programs and turning unstructured feedback into prioritized, actionable insight. Experience leading quality functions in a high-volume service delivery environment (healthcare, contact center, or similar). Demonstrated ability to partner with senior executives to solve complex business challenges using data, structured analysis, and exceptional communication skills. Track record integrating two teams or tools into one operating model (post-acquisition or post-reorg) without stalling either program mid-transition. A builder's mindset — comfortable establishing frameworks, processes, and standards in a scaling environment. People leadership experience managing managers or multiple sub-functions. Nice to have: Direct experience building or scaling a QA function — scoring rubrics, calibration programs, inter-rater reliability — ideally including a shift from manual/sampling review toward AI-assisted or AI-native scoring. Experience with AI-scoring / auto-QA platforms (e.g., Zendesk QA, Maestro QA or similar). Background spanning both care/clinical delivery and RCM, claims, or another regulated, financial-services-adjacent operations environment. Comfort operating with real ambiguity — this org is still being designed as part of an active M&A integration, and several ownership boundaries with Process Engineering aren't finalized yet. Benefits provided by Spring Health: Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive . If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Compensation: $164.9K – $197.5K • Offers Equity • Offers Bonus • $164.9K – $197.5K • Offers Equity • Offers Bonus Find Jobs in Germany on Arbeitnow

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day. Smartsheet is looking for a regional Principal Channel Account Manager for EMEA based in London. The primary focus will be to optimize, activate and recruit our French, Middle Eastern & Southern European channels by managing and recruiting new solution partners. The channel account manager is a quota-carrying, revenue-producing role that is responsible for recruiting, onboarding and managing relationships with a defined portfolio of partners. The role is responsible for selective new partner recruitment against our ideal partner profile, engaging partners with the Smartsheet Aligned partner program, and driving joint partner business planning. Channel Account Managers will also significantly collaborate with Smartsheet direct sales teams locally. This role is based at Smartsheet in London, UK (hybrid working cadence) and reports to our Sr, Director - Partner Sales. You Will: Own the multi-quarter and annual planning process with key partners, spanning enablement, co-marketing, sales pipeline, channel pipeline and forecast reporting; host QBRs and direct the actions that follow from them Drive monthly partner alignment sessions, review pipelines, conduct win/loss analysis and direct account penetration strategy to build new sales opportunities Lead the development of Smartsheet's EMEA partner strategy, defining which partner types, markets and segments the region pursues next, rather than recruiting against an existing profile Serve as the acknowledged authority on partner types across the region, including Service Partners, VARs, Referral Partners, Distributors, System Integrators and ISVs, and shape how that mix evolves as the region matures Own the build out of a new partner segment or route to market for EMEA, taking it from concept through to a repeatable, revenue-generating motion Manage and grow partnerships in France, MEA and Southern Europe with accountability for how the model scales into new markets Exceed revenue targets by developing and maintaining relationships with potential and existing channel partners, and evangelise Collaborative Work Management as an emerging category to new partners Set the enablement and co-marketing agenda that direct sales, sales engineers and channel marketing follow, rather than coordinating with them as equal stakeholders Provide input into partner strategy that other CAMs and regions adopt, establishing formal cross-functional networks that coordinate partner activity across the business Provide sales coaching and enablement, and hold partner organisations accountable for completing required training and certifications Direct the partner marketing plan with partners and the partner marketing manager, setting the strategy that drives demand against revenue targets Own the procurement relationship with our distributor, QBS in all relevant territories, including sign off on partner pricing, terms and deal structure Perform other duties as assigned You Have: 8 to 10 years of sales experience in Enterprise Application software. SaaS experience preferred. Understanding of a services led partner model, where the core value proposition for partners is delivering their own professional services. Not license transactions. Demonstrated ability with partner recruitment and joint business planning. Demonstrated ability to drive cross-functional teaming Currently resides in the greater London area. Willingness to commute into central London with some regularity, but not daily. Fluency in English is required Fluency in French is desirable Legally eligible to work in the UK on an ongoing basis Perks & Benefits: Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote Find more English Speaking Jobs in United Kingdom on Arbeitnow

This position is a one year maternity cover, with an expected start date of 1 November 2026. For the right candidate, the start date can be negotiated, and there is a possibility of extending the position beyond the initial one-year period. About Teton Our vision is to be the indispensable AI companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered companion for care staff, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden care professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision-making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real-time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision-making. Responsibilities: You will be responsible for the customer journey from the moment the contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include: Coordinating the successful installation of Teton's hardware on-site, working with the technical project manager, customer stakeholders like IT, Estate planning, and care staff to create an excellent customer experience. Develop strong relationships with front-line customers through empathy and your ability to solve problems, which may mean joining a night shift and traveling around in Jutland. Partner with our product and engineering teams to successfully calibrate and troubleshoot. Provide excellent customer service, resolving issues promptly and professionally. Partner with our business development teams to run successful QBRs, identifying and capitalising on expansion opportunities. Contribute to our goal of continually enhancing our product and service based on customer feedback and needs. Qualifications: Experience as a Customer Success Manager in SaaS or other tech enabled services. You have a background in the care sector, for example in elderly care, or a social science background, for example in anthropology or sociology. You are proactive, passionate, and like to work in a dynamic team. You enjoy visiting customers regularly and are committed to understanding their needs. You are adept at onboarding and training new users. You're excited about being part of a team that implements solutions and initiates new customer relationships. You're great at structuring and planning. You are curious and have an outgoing profile with excellent interpersonal skills. You are based in Jutland and are comfortable travelling to customers. Some customer visits may require overnight stays. Must have a valid drivers license. Must speak Danish fluently, and be proficient in English. What is working at Teton like? We are a growing team of extremely hard working and talented people. The learning curves are steep and expanding one's skill set is encouraged. It's a workplace where you get your hands dirty and learn a lot. If you are looking for the vibe of large corporations, Teton might not be the place for you, but if you like to build products and strive to be the best in your field, we believe that Teton is a place where you will thrive. We're looking for a teammate We are looking for people who believe in our long-term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride not just a job – jump on board 😊 Find Jobs in Germany on Arbeitnow