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👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️ We'd love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻 📝 Overview The SMB Account Manager will manage a portfolio of ~200 SMB customers, proactively hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes. This person will run structured account reviews, spot workflow gaps, and position additional products or plan/user upgrades that deepen customer value. Success requires strong time and calendar management to balance a high-volume book of business while maintaining enough depth to uncover meaningful commercial plays. Working closely with CSMs, AEs and Product, the AM will use Sitemate's AM frameworks and playbooks to drive adoption and revenue growth. Employment: Salary: OTE Remuneration: £78,000 (incl Pension) Base Salary: £54,600 (incl Pension) Commission: £23,400 (incl Pension) About Sitemate: Sitemate builds best-in-class software and AI agents for the built world, helping construction, infrastructure and industrial companies work smarter and faster. Our mission is to multiply the engineering power of the built world. Storm is the #1 data capture agent for the front line of the built world - converting audio, photos and videos into clean structured records. With conversational support in-app and across SMS, Whatsapp and phone calls, Storm is shifting front line workers from paperwork and clunky digital forms, to natural language and multi-channel data capture. Our core platforms are Dashpivot (safety, quality and field reporting), Gearbelt (fleet and asset management), Flowsite (no-code integrations), and the Sitemate mobile app for every worker on site. We have strong product-market fit, generating thousands of new leads per month through word of mouth and organic channels. We are backed by Blackbird, with 200 people across 18+ countries and entities in Australia, the UK, the US and Canada. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51. Our Core Values Our core values dictate "how we work". We believe that basic human values such as honesty, trust and integrity are required to simply 'get in the door'. Our values are designed to help us determine if an already great person, will be a great fit at Sitemate. Handle with Care: Handle with thought and care, decisions are considered and consciously delivered Everything Engineered: Everything engineered, intentional, planned and systematic Quality Certified: Do it well, with attention to detail and accuracy, or don't do it at all Fast Tracked: Fast, incremental, and constant delivery of change High Vis : A high visibility, transparent and open environment Rain, Hail or Shine: Show up for your team, your customers and yourself Learn more about our values: Read: On Sitemate's Values, Culture and DNA Listen: Unleashing your Zilla On scaling Sitemate, diversity, and culture What We Offer Competitive, performance-based remuneration Equity options - own a piece of what you're helping to build 25 days paid annual leave , plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources Laptop and home office setup budget Flexible work - a hybrid rhythm, with 2 to 3 days in office, 2 WFH each week - with the flexibility to work from anywhere for several weeks a year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions London office perks - large private outdoor terrace, on-site showers & bike storage, surrounded by cafés, galleries & vibrant nightlife in the heart of Shoreditch and a 5-minute walk to Old Street tube Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of our greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate 🎧 Podcasts 2026: CRO Lance Hodgson - on why the built world is jumping straight to AI and what that changes 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2022: CTO Tim Bray - on building quality features that solve real customer problems 💬 Want to know what it's like to work at Sitemate? Hear it straight from the team : People of Sitemate ⭐ Read what our customers say: G2 Crowd , Trust Radius 🎥 Team Offsites: 2022 , 2023 , 2024, 2025 🔧 Day-to-Day Run structured account review meetings with SMB customers to uncover workflow gaps and position relevant product use cases. Prospect within a ~200-account book by booking discovery conversations and identifying upsell / cross-sell opportunities. Manage renewal cycles end-to-end, including pricing, negotiation, and contracting. Partner closely with CSMs to stay across customer context, risks and timing to align commercial plays with customer readiness. Prioritise accounts and organise your calendar to balance long-term expansion plays with short-term commercial activities. Maintain accurate CRM hygiene, pipeline updates, and forecasting across all open opportunities. Collaborate with, SMB Customer Success Managers, SMB Account Executives and Product teams to provide feedback on customer needs and product adoption. ⚡ Challenges Balancing a relatively high-volume portfolio (200 accounts) in a fact paced SMB velocity environment while maintaining enough depth to spot and advance meaningful expansion opportunities. "Hunting" and prioritising within 200 accounts to book in account review meetings to search for opportunities Timing commercial conversations appropriately, ensuring opportunities are pursued when customers are genuinely ready. Navigating stakeholders within construction and engineering clients, where decision cycles can be long, informal, or influenced by non-technical factors. Driving commercial outcomes in accounts where budget constraints, legacy tools, or competing priorities can slow momentum or stall deals. ✅ Who This Role is For Someone who thrives in a fast paced environment and loves uncovering, shaping, and delivering customer value. A proactive operator who's comfortable running multiple deal cycles at once across 200 accounts and knows how to create momentum with busy operational stakeholders. Someone who collaborates well with CSMs and cross-functional teams, but ultimately enjoys owning a revenue number and being accountable for results. 🚫 Who This Role is Not For Someone who prefers a steady, account-management-style role focused on long-term relationship building rather than fast-moving new business sales. Someone who sees "commercial" as purely transactional and isn't motivated by understanding customer value drivers to position meaningful, outcomes-led upsell opportunities. Anyone who relies heavily on high-intent leads and isn't comfortable driving proactive outreach, structured follow-up, or creating momentum with lower-intent prospects. 🎯 Skills & Tools Must Have: Strong prioritisation and time management Experience in SaaS sales environment Growth mindset: Can receive feedback and change behaviour Great collaborator. Easy to work with and iterate ideas with Nice to Have: Built world landscape knowledge & experience Essential Tools: Salesforce Microsoft Office Suite Bonus Tools: Front Slack Loom PLEASE Note: We hire directly and don't work with agencies Compensation: £78K • Offers Equity • £23.4K Commission • Base Salary: £54,600 (incl Pension) & £23,400 • OTE £78K • Offers Equity • £23.4K Commission • Base Salary: £54,600 (incl Pension) & £23,400 Find more English Speaking Jobs in United Kingdom on Arbeitnow

About Rivia Rivia is a data engine for clinical trial intelligence. It provides data infrastructure and AI-driven workflows for clinical trial teams, enabling biotechs to run studies more efficiently and to demonstrate which patients derive the greatest benefit from new therapies. Biopharma companies are the source of most therapeutic innovation, yet clinical development is frequently slowed by fragmented data and outdated tooling. Rivia delivers a real-time, integrated view across clinical trial data, improving both trial execution and the evaluation of new treatments. Our goal is for Rivia to become the new standard infrastructure for modern drug development, bringing new therapies to market more successfully at a fraction of the cost. We seek highly driven, motivated and talented professionals to contribute to our growing startup. About Rivia's Sales Team Our Sales team is at the forefront of Rivia's growth, bringing innovative clinical trial technology to biotech and pharmaceutical companies across Europe and the US. We operate in a complex, high-value B2B environment, where understanding customers, building trust, and creating meaningful relationships are essential to success. As we scale, we're building a high-performing commercial organization that combines ambition, strategic thinking, and relentless execution. The Role As a Business Development Representative at Rivia, you will be a driving force behind our growth, identifying, engaging, and creating opportunities with biotech and pharmaceutical companies across Europe. This is not a role where you'll simply follow a predefined playbook. You'll help build and continuously improve our outbound engine, experimenting with new approaches, identifying untapped opportunities, and finding creative ways to connect with the right decision-makers. You'll own your prospecting activities from initial research and outreach through qualification and handover to our Account Executives. You'll develop a deep understanding of the clinical trials industry, our customers' challenges, and how Rivia can create meaningful value for their organizations. We're looking for someone who is ambitious, commercially sharp, and relentless in pursuing results. Someone who moves fast, takes ownership, learns quickly, and isn't discouraged by rejection. You'll need to be comfortable navigating complex organizations, engaging senior stakeholders, and finding ways to open doors that others can't. You'll work closely with our Account Executives and commercial leadership, contributing directly to our pipeline generation strategy and the evolution of our go-to-market approach. If you're excited by the opportunity to build, experiment, exceed ambitious targets, and have a direct impact on the growth of a Series A startup, we'd love to meet you. Working Model: This role is based on-site in our Zürich office. What Excites You Building something from the ground up. You enjoy creating and improving outbound strategies rather than simply executing an established playbook. The challenge of opening doors, engaging hard-to-reach decision-makers, and turning cold prospects into meaningful business opportunities. Working in a fast-paced, high-performance environment where ambitious targets, ownership, and measurable results drive your success. Understanding complex industries, learning about customers' challenges, and connecting innovative technology to real business needs. Experimenting with different prospecting approaches, messaging, and channels to discover what works and continuously improve results. Working closely with Account Executives and commercial leadership, contributing ideas and challenging assumptions to improve our go-to-market strategy. Being part of an ambitious startup where your individual contributions directly influence company growth and commercial success. Taking ownership of your results, pushing through challenges, and continuously raising the bar for yourself and the team. Responsibilities Outbound Prospecting & Pipeline Generation Own outbound prospecting activities, identifying and engaging potential customers across biotech and pharmaceutical companies in Europe. Build and execute targeted, multichannel outbound campaigns through email, LinkedIn, cold calling, and other creative approaches. Research target accounts, map key stakeholders, and identify relevant decision-makers and influencers within complex organizations. Generate and qualify high-quality sales opportunities, ensuring a consistent pipeline of relevant prospects for our Account Executives. Develop personalized outreach strategies that connect Rivia's value proposition to prospects' business challenges and priorities. Take accountability for individual activity, meeting, and qualified pipeline generation targets. Commercial Strategy & Market Intelligence Contribute to building, testing, and optimizing our outbound strategy, identifying new segments, opportunities, and approaches to improve pipeline generation. Collaborate with Account Executives to define target accounts, qualification criteria, and effective handover processes. Develop a strong understanding of the clinical trials landscape, including biotech business models, clinical development challenges, and industry trends. Gather insights from prospect conversations to identify market opportunities, refine messaging, and strengthen our commercial positioning. Partner with Sales, Marketing, and Product teams to improve campaigns, customer understanding, and go-to-market effectiveness. Execution & Continuous Improvement Own and maintain accurate prospecting data, activities, and pipeline information in our CRM. Track and analyze prospecting performance, including outreach effectiveness, conversion rates, and pipeline contribution. Continuously experiment with new messaging, tools, and outreach strategies to improve results and increase efficiency. Proactively identify bottlenecks, challenge ineffective approaches, and implement improvements. Contribute to building a high-performance sales culture based on ownership, collaboration, continuous learning, and accountability. What Excites Us At least 2 years of experience in B2B outbound sales, business development, or sales development, ideally in a SaaS or technology-driven environment. Proven track record of consistently achieving or exceeding prospecting, meeting generation, or qualified pipeline targets. Strong outbound prospecting skills, with experience using cold calling, personalized email outreach, LinkedIn, and other channels to generate opportunities. A relentless, results-oriented mindset, with the resilience to navigate rejection, persistence to pursue opportunities, and drive to exceed ambitious goals. Strong commercial judgment and curiosity, with the ability to understand business challenges and translate them into relevant sales conversations. Excellent communication and relationship-building skills, including the confidence to engage senior stakeholders and decision-makers. A proactive, independent, and resourceful approach to problem-solving, with the ability to take initiative and deliver results without constant direction. Strong organizational skills, attention to detail, and the ability to manage a high volume of outreach while maintaining quality and personalization. A data-driven mindset, with the ability to analyze performance, identify opportunities for improvement, and adapt strategies quickly. Experience working with CRM systems and modern sales prospecting tools. A genuine interest in innovative technology, biotech, and the opportunity to make an impact on how clinical trials are conducted. Professional fluency in English. Bonus Points Experience selling into biotech, pharmaceutical, healthcare, or life sciences organizations. An existing understanding of clinical trials, drug development, or the pharmaceutical industry. Experience prospecting into complex enterprise organizations with multiple stakeholders and long sales cycles. Previous experience helping build or scale outbound sales processes in an early-stage startup. Experience working with complex technical SaaS products. Familiarity with sales engagement, automation, and AI-powered prospecting tools. Hiring Process Our hiring process typically takes 2–4 weeks and includes four stages: Meet and Greet: A 30-minute conversation with our People team to get to know each other, your experience, and what motivates you. Sales Deep Dive: A conversation with our Sales team to explore your prospecting experience, commercial mindset, and approach to generating opportunities . Practical Assessment: A sales-focused exercise to understand how you research accounts, build outreach strategies, and engage potential customers. Meet the Team: Join us at our Zürich office to meet the team, learn more about Rivia, and explore our mutual fit. Our Values At Rivia, we are committed to excellence, continuous learning, and the success of both our customers and our team. If you are driven to exceed targets, eager to shape the future of clinical trials, and passionate about making a meaningful difference in the biotech industry, Rivia is the place for you. In it to Win it: Approach every challenge with determination, resilience, and a drive, aiming for the best outcomes and solutions. Embrace change: We see change as an opportunity for growth, innovation, and improvement, continuously evolving to stay one step ahead Why not?: Asking why not, instead of why, allows us to show our curiosity, allowing us to challenge assumptions and explore new possibilities. Find the gap: We are curious and we proactively approach identifying opportunities and solving problems before they arise. Collective accountability: We are one team, on one mission and we are committed to shared responsibilities and mutual support, enabling trust and collaboration. Find Jobs in Switzerland on Arbeitnow

Job Summary: The Clinical Counselor will: •Work alongside a multi-disciplinary early intervention team and participate in program development. •Facilitate counseling to children and/or families who are considered at risk in one or more areas of development. •Participate in regular service reviews, case and team consultation/supervision and meetings as required. •Develop and implement therapeutic plans and programs and evaluate their effectiveness. •Maintain a caseload and provide transition pla…

Our Client We are conducting a confidential search on behalf of a globally recognized international law firm with a market-leading Employment & Compensation Practice across North America and worldwide. Our client provides truly integrated, cross-border employment law counseling and litigation representation to multinational organizations. The firm advises on the full life cycle of employment matters — from market entry and expansion into new jurisdictions, to workforce deployment and restructur…

Job Description In the role of Care and Service Manager (CSM), you have the opportunity to lead our clinical supervisors and front-line staff in making a difference in the lives of the patients that we serve. Why you'll love working here: Celebration and Recognition programs Comprehensive health and dental benefit plans Education allowance for employees and family Opportunities for career advancement Employee Assistance Program Employee perks and exclusive offers What you'll need: Regulated hea…

Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based. What this opportunity involves We're looking for US-based, actively practicing physicians (MD/DO) to evaluate clinical EHR vignettes for a medical AI evaluation program. General and internal medicine are our main focus. While each pro…

Job Description Job Description Would you like to part of a team in an exciting and rapidly growing medical clinic? Do you like to be in a busy environment? FVCL is a rapidly growing medical ophthalmology clinic specializing in eye disease and surgeries with advanced technology. We have nationally-recognized team of ophthalmologists with vast clinical experience in a wide variety of ocular services including MSP covered exams and surgeries, as well as private lens surgeries and LASIK. We are lo…

Job Posting: 26-103 Position Title: Advanced Care Paramedic (ACP) Status: Temporary Full-Time Location: Mameo Station (Non-Unionized) Opportunity Summary Associated Ambulance is currently inviting expressions of interest for a Temporary Full-Time Advanced Care Paramedic (ACP) based at our Mameo station. We are looking for a dedicated and professional individual who is committed to delivering high-quality patient care while upholding the values of safety, respect, and service excellence. Qualifi…

About CareRx Corporation At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way. CareRx is looking for a Clinical Consultant Pharmacis…

JOIN OUR TEAM AND HELP LEAD WITH CARE, COMPASSION AND COMMITMENT! ABOUT THE ROLE Under the direct supervision of the Clinical Manager – Specialized Geriatric Services, the Personal Support Worker (PSW) with the Manor House Adult Day Program is an active interdisciplinary team member who contributes to person-centered care and program delivery. The PSW is responsible for providing support to clients living with a dementia by assisting with all aspects of their activities of daily living within t…

Job Description Job Description Location: 150 Katimavik Rd, Kanata, ON (In person) Who We Are: Mustafa Diagnostics Inc. is a provider of diagnostic echocardiography services and partners with Appletree Medical Group to deliver high-quality cardiac ultrasound services within Appletree clinics across Ottawa. As an Echocardiogram Technician with Mustafa Diagnostics Inc., you'll have the opportunity to work alongside Appletree physicians and healthcare professionals in a modern outpatient clinical …

Position Summary Do you have a passion for nursing? We have the position for you! We are seeking a motivated Registered Nurse with a dedication for delivering compassionate patient care to join our team at the University Hospital of Northern BC. In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, this position practices in accordance with the standards of professional practice and cod…