Find Your Dream Career

IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you're unsure, please email ----- with questions. About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we're the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. At Zello, our company values are at the heart of what we do everyday. We're proud to serve the frontline, we're privileged to connect people in times of crisis across the globe, and we're honored to support first responders. And this is where you come in. Zello keeps frontline teams connected with instant push-to-talk voice. Our customer base across Europe, the Middle East, Africa, and Asia-Pacific is growing faster than separate sales and support queues can keep up with. This role owns the inbound experience for those customers end to end, from the first pricing question to the first support ticket, so new customers buy faster and stay longer. You'll be based in Munich, report to our Sales Leader EMEA, and work closely with our Account Executives, Support, and Customer Success teams. After a successful first year, you will Have owned inbound EMEA and APAC leads end to end, responding to every new inquiry within one business day and converting at least 20% of qualified leads into paying customers. Have closed a steady monthly run-rate of new SMB deals and plan upgrades, with every opportunity tracked accurately in HubSpot. Have resolved at least 80% of support tickets on first contact, with customer satisfaction at or above team target. Have built a library of macros, setup guides, and FAQ answers that measurably reduced repeat tickets on the most common topics. Have handed off at least 10 qualified expansion opportunities to Account Executives, becoming a reliable source of enterprise pipeline. What you'll do Respond to inbound inquiries, demo requests, and trial sign-ups from across EMEA and APAC, qualify them, and close SMB deals and plan upgrades. Run demos and onboarding calls in English, showing frontline teams how Zello fits the way they already work. Work the support queue in HubSpot: troubleshoot account, channel, and device issues across Android, iOS, rugged handsets, and PTT accessories. Escalate what you can't solve to Tier 2 and Engineering with clean reproduction steps, and close the loop with the customer. Keep HubSpot accurate, with every contact, deal, and ticket logged and a clear next step. Spot customers outgrowing self-serve and hand them to Account Executives with the context they need to win. Turn recurring questions into help content and macros, and feed customer feedback back to Product. Who you are You've spent 2+ years in a role that combined selling and supporting customers, such as inside sales, SaaS support, or customer success, and can point to deals you closed and customers you kept. You speak and write fluent English. Another language is a plus. You're based in Munich, or ready to be. You troubleshoot hands-on: you're comfortable setting up Android and iOS devices, two-way radios or rugged handsets, and working through Wi-Fi, LTE, or Bluetooth issues until it works. You've worked in HubSpot or a comparable CRM and ticketing tool, and you keep your records clean without being chased. You explain technical things in plain language to people who aren't technical, like a warehouse supervisor or a dispatcher mid-shift. You follow through: when you tell a customer you'll get back to them, you do, and they remember it. You raise problems early and share what you learn, so the next ticket or deal goes faster for the whole team. This Role Is Not A pure support role measured only on ticket volume. Sales outcomes are half the job. An enterprise Account Executive role. Large, multi-stakeholder deals go to the AE team. A Tier 3 engineering role. You diagnose and escalate; you don't fix code. A people management role. We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you're able to pursue and enjoy what matters most to you. And of course, we wouldn't be a technology company without a ping-pong table and free snacks in our break room. Join us! Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel. Find more English Speaking Jobs in Germany on Arbeitnow

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic deals with top enterprises, unlocking new value streams throughout their business. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to launch Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns Spearhead market expansion by pinpointing new customer segments and use cases. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: 5+ years of enterprise sales experience driving adoption of emerging technologies with a consultative, solutions-oriented sales approach A track record of managing complex sales cycles and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions Demonstrated ability to navigate dynamic stakeholder ecosystems, building consensus and providing innovative solutions to disparate groups Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives A knack for bringing order to chaos and an enthusiastic "roll up your sleeves'' mentality. You are a true team player A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €205.000 — €255.000 EUR Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you ----- addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process. Find Jobs in Germany on Arbeitnow

Recruitment Fraud Alert We've learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. Commvault recruiters may contact prospective candidates through LinkedIn and other professional networking platforms regarding career opportunities. If you are unsure whether a recruiting communication is legitimate, review the profile to ensure they have a badge verifying them as a Commvault employee. If you suspect a recruiting scam, please contact us at About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. At Commvault, we help some of the world's most complex organisations strengthen their cyber resilience and protect what matters most: their data, operations and ability to recover. We are expanding our Enterprise Sales team in Germany and are looking an Enterprise Account Executive to cover Germany Central This is not an account-maintenance role. We are looking for proven enterprise sellers who know their market, have built trusted relationships with senior customers and partners, and consistently turn market access into qualified pipeline, strategic opportunities and profitable growth. What You Will Own Deliver quarterly and annual revenue targets across a defined portfolio of large enterprise customers and high-value prospects. Build and execute strategic territory and account plans focused on net-new logo acquisition, competitive displacement and sustainable account expansion. Personally create and progress qualified pipeline through executive engagement, targeted prospecting, customer referrals, partners and technology alliances. Lead complex, multi-stakeholder sales cycles involving CIOs, CISOs, infrastructure leaders, procurement, partners and executive sponsors. Develop compelling business cases that connect cyber resilience and data protection outcomes with financial value, risk reduction and operational priorities. Orchestrate an integrated account team across Sales Engineering, Channel, Marketing, Customer Success, Professional Services and executive leadership. Maintain accurate opportunity management, qualification and forecasting throughout the sales cycle. Build long-term customer relationships based on credibility, business value and consistent delivery. What Successful Candidates Will Bring A demonstrable track record of achieving or exceeding quota in enterprise software, SaaS, cybersecurity, data management, cloud infrastructure or a closely related market. Proven experience closing complex six- and seven-figure enterprise transactions with long sales cycles and multiple decision-makers. Evidence of winning net-new enterprise customers , not only expanding inherited accounts. An established and active network across enterprise customers, C-level decision-makers, channel partners and technology alliances within the relevant German territory. Strong knowledge of the German enterprise technology market, including customer priorities, competitive dynamics, procurement structures and partner ecosystems. The ability to independently create access, shape opportunities and maintain momentum without relying on continuous management intervention. Strong business-value selling, negotiation and executive communication skills. Disciplined use of CRM, qualification methodology, account planning and forecasting processes. A collaborative leadership style combined with personal accountability, resilience and a strong desire to win. Business-fluent German and English. Territory and Travel The role is field-based and should ideally be located within Germany Central with convenient access to major rail, road and air connections. Regular customer and partner engagement across the assigned territory is an essential part of the role. Candidates should therefore be comfortable travelling based on customer and business requirements. How We Define a Winning Mindset For us, a winning mindset is about: Creating opportunities rather than waiting for them. Taking ownership from initial access through successful close. Combining ambition with disciplined execution. Being transparent about risks, pipeline quality and forecast confidence. Mobilising the wider team while remaining personally accountable for the outcome. Learning quickly, responding constructively to setbacks and maintaining momentum. Winning in a way that strengthens customer trust, partner relationships and the team. If you have consistently built enterprise pipeline, developed trusted executive relationships and converted complex customer challenges into significant business outcomes, we would like to hear from you. #LI-SK1 #LI-REMOTE Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email Commvault's Privacy Policy Find Jobs in Germany on Arbeitnow

Recruitment Fraud Alert We've learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. Commvault recruiters may contact prospective candidates through LinkedIn and other professional networking platforms regarding career opportunities. If you are unsure whether a recruiting communication is legitimate, review the profile to ensure they have a badge verifying them as a Commvault employee. If you suspect a recruiting scam, please contact us at About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. At Commvault, we help some of the world's most complex organisations strengthen their cyber resilience and protect what matters most: their data, operations and ability to recover. We are expanding our Enterprise Sales team in Germany and are looking an Enterprise Account Executive to cover Germany South This is not an account-maintenance role. We are looking for proven enterprise sellers who know their market, have built trusted relationships with senior customers and partners, and consistently turn market access into qualified pipeline, strategic opportunities and profitable growth. What You Will Own Deliver quarterly and annual revenue targets across a defined portfolio of large enterprise customers and high-value prospects. Build and execute strategic territory and account plans focused on net-new logo acquisition, competitive displacement and sustainable account expansion. Personally create and progress qualified pipeline through executive engagement, targeted prospecting, customer referrals, partners and technology alliances. Lead complex, multi-stakeholder sales cycles involving CIOs, CISOs, infrastructure leaders, procurement, partners and executive sponsors. Develop compelling business cases that connect cyber resilience and data protection outcomes with financial value, risk reduction and operational priorities. Orchestrate an integrated account team across Sales Engineering, Channel, Marketing, Customer Success, Professional Services and executive leadership. Maintain accurate opportunity management, qualification and forecasting throughout the sales cycle. Build long-term customer relationships based on credibility, business value and consistent delivery. What Successful Candidates Will Bring A demonstrable track record of achieving or exceeding quota in enterprise software, SaaS, cybersecurity, data management, cloud infrastructure or a closely related market. Proven experience closing complex six- and seven-figure enterprise transactions with long sales cycles and multiple decision-makers. Evidence of winning net-new enterprise customers , not only expanding inherited accounts. An established and active network across enterprise customers, C-level decision-makers, channel partners and technology alliances within the relevant German territory. Strong knowledge of the German enterprise technology market, including customer priorities, competitive dynamics, procurement structures and partner ecosystems. The ability to independently create access, shape opportunities and maintain momentum without relying on continuous management intervention. Strong business-value selling, negotiation and executive communication skills. Disciplined use of CRM, qualification methodology, account planning and forecasting processes. A collaborative leadership style combined with personal accountability, resilience and a strong desire to win. Business-fluent German and English. Territory and Travel The role is field-based and should ideally be located within Germany South with convenient access to major rail, road and air connections. Regular customer and partner engagement across the assigned territory is an essential part of the role. Candidates should therefore be comfortable travelling based on customer and business requirements. How We Define a Winning Mindset For us, a winning mindset is about: Creating opportunities rather than waiting for them. Taking ownership from initial access through successful close. Combining ambition with disciplined execution. Being transparent about risks, pipeline quality and forecast confidence. Mobilising the wider team while remaining personally accountable for the outcome. Learning quickly, responding constructively to setbacks and maintaining momentum. Winning in a way that strengthens customer trust, partner relationships and the team. If you have consistently built enterprise pipeline, developed trusted executive relationships and converted complex customer challenges into significant business outcomes, we would like to hear from you. #LI-SK1 #LI-REMOTE Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email Commvault's Privacy Policy Find Jobs in Germany on Arbeitnow

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Regional Director, Sales for Germany, you'll lead a high-performing team of Strategic & Major Account Executive professionals to grow adoption of GitLab's AI-powered DevSecOps platform. You'll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. Reporting to the VP, Central EMEA, you'll hire and develop top talent, set clear territory and industry strategies, and ensure your team's sales plans align with GitLab's overall growth goals in this market. In your first year, you'll focus on building a strong team culture, deepening our presence with German clients, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment. Responsibilities Lead, coach, and motivate a team of Strategic & Major Account Executives focused on the German market to deliver software sales, bookings, and revenue results Drive territory and industry planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab's overall revenue goals Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes Collaborate closely with Renewals, Marketing, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution Recruit, hire, and onboard top sales talent while building and maintaining a strong pipeline of potential future hires in the region Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development Educate and enable your team on GitLab's product, pricing, AI-powered DevSecOps positioning, and key industry and regulatory factors relevant to the German market, such as data privacy, data sovereignty, and sector-specific compliance requirements Requirements Progressive experience in field sales and sales operations in an open source software, DevOps, or similar software-as-a-service environment Demonstrated success leading and developing account-focused sales teams, including hiring, coaching, and performance management Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.) Experience building and executing go-to-market strategies for the German market, with a willingness to both lead and participate directly in selling activities Commercial and analytical skills to interpret sales performance data and adjust regional plans in ways that drive sustainable, long-term growth Practical experience working with CRM and sales/marketing tools (for example Salesforce, Clari, Marketo) to manage forecasts, territories, and pipeline Ability to analyze market trends, customer needs, and competitive dynamics to inform territory planning and team enablement Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others Alignment with GitLab's values and interest in open source, with openness to candidates who bring transferable leadership and regional sales experience from adjacent software markets Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process . Find Jobs in Germany on Arbeitnow

Adaptyv is building an automated lab that lets AI agents run biology experiments. We're entering the era of agentic science where AI models can now design novel proteins, propose hypotheses, and iterate on experimental results. But they can't run the experiments themselves - that's still a manual, months-long process. We're building the infrastructure that gives AI agents access to the physical world. We are one of the fastest growing biotech companies, trusted by leading biopharmas, frontier AI labs, and the techbio companies pushing the field forward. This is a rare chance to help advance some of the most important work happening in biotech today. Our automated lab is powered by a deep software + hardware stack: lab instruments worth millions of USD reverse-engineered into API-controllable hardware, dozens of devices orchestrated through complex workflows, full observability on everything that happens in the lab, processing pipelines for messy physical-world data, and AI systems that troubleshoot production results and accelerate assay development. We're growing rapidly and are hiring for talented people to scale and support the massive demand for AI-driven wet lab experimentation. About the role This is a hybrid sales and customer success role for someone with real scientific depth. You'll be the primary point of contact for customers — from first conversation through ongoing engagement. That means understanding what a protein design team is actually trying to achieve, helping them pick the right assays, making sure their experiments are set up correctly, and translating results back into language that's useful for their programs. The day-to-day: Running technical sales calls where you discuss binding kinetics, expression systems, and assay design, not just pricing Onboarding new customers and helping them design their first experiments on the platform Monitoring ongoing accounts, flagging issues early, and proactively suggesting next steps based on their results Working with the biology team to troubleshoot when a customer's experiment doesn't go as expected Identifying expansion opportunities within existing accounts — new targets, new assay types, larger campaigns You won't be handed a script. You'll need to understand the science well enough to earn trust from PhD-level protein engineers and CSOs, while also being commercially sharp enough to close deals and grow accounts. Responsibilities Own the full customer lifecycle: prospecting, technical sales conversations, deal closing, onboarding, and ongoing account management. Serve as the technical point of contact for customers. Understand their protein engineering goals and recommend the right experiments (binding, expression, thermostability, enzyme activity). Understand and explain our assay capabilities in depth: BLI, SPR, cell-free expression, and emerging assay types. Know when each is appropriate and what the data means. Work closely with the biology team to ensure experiments are designed correctly and results are communicated clearly. Build and maintain a pipeline of commercial opportunities across customer segments: AI-driven protein design companies, biotech startups, pharma R&D teams, and academic labs. Develop proposals and quotes tailored to customer needs, from small pilot experiments to large-scale data generation campaigns. Represent Adaptyv at conferences and industry events. Be able to have deep technical conversations at the booth, not just hand out brochures. Feed customer insights back to the product and biology teams: what assays are people asking for, what's missing, where are we losing deals. What we're looking for Scientific background in protein engineering, biochemistry, biophysics, or a related field. You should be comfortable discussing binding kinetics (KD, kon, koff), expression systems, and assay design without needing to look things up. Experience in a customer-facing technical role: field application scientist, technical sales, scientific account management, or similar. CRO or biotech vendor experience is a strong plus. Commercially driven. You care about revenue, pipeline, and closing deals, not just having interesting scientific conversations. Strong communicator who can adapt to the audience: detailed and technical with a scientist, concise and business-focused with a VP. Self-starter who can manage their own pipeline and priorities without heavy oversight. Genuine interest in AI-driven protein design and the companies working in this space. You follow what's happening in the field. Application deadline We are reviewing applicants on a rolling basis. Find more English Speaking Jobs in Switzerland on Arbeitnow

UpSlide is the document production layer for financial services . We orchestrate LLMs, machine learning, and workflow agents within Microsoft 365 to deliver reliable, quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner , with 14+ years supporting financial services teams, we bring together expertise from the tech, finance and design fields to help clients like KPMG, BNP Paribas, Rothschild & Co. boost productivity while improving brand consistency across their corporate documents. We are a certified B Corporation , upholding the belief that businesses should have a positive impact on society. ✨ Our values Our values guide our approach to work and are at the heart of our recruitment process. To join our team, we look for individuals who value: Excellence: We think that every detail counts, and we place great importance on the quality of our deliverables. Trust: We are passionate, committed, and free to act with autonomy. Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients. 🤝 The team You will join our Enterprise Customer Success team for the EMEA, APAC, and NA regions, a group of Customer Success Managers, each responsible for a focused portfolio of our largest and most strategic accounts. You will join a team of 6, including 5 CSMs and Majhon , Head of Customer Success Enterprise, who will support you in achieving your goals. You will also be part of a global Customer Success community across our five offices. Here is what the Go-To-Market organization looks like at UpSlide: Account Executives: Prospect, acquire new business acquisition and expand existing accounts Consultants: Lead implementation projects, deliver client training, and ensure successful deployment Customer Success Managers: Own a portfolio of accounts end-to-end, driving retention, renewal signing, expansion within existing entities, value realization, and long-term account growth Support Engineers : Resolve day-to-day technical questions and issues, and ensure a smooth customer experience 🖋️ Your responsibilities As an Enterprise Customer Success Manager, you will own the end-to-end relationship with a portfolio of our largest, most strategic accounts . You will build deep, multi-threaded relationships with key stakeholders, lead high-impact business reviews, and act as a trusted advisor, proactively protecting and growing revenue across your book through both retention and expansion. This is a role for someone who thrives on depth: fewer accounts, higher stakes, and the ability to build genuine, senior-level relationships that compound into long-term growth, while knowing how to sync with regional counterparts on accounts that span multiple geographies, keeping a global view of the relationship without owning every part of it directly. Account Ownership & Revenue Growth (50%) Own the business performance, strategy, and health of your portfolio of strategic accounts: Take full ownership of your portfolio (ARR, NRR, renewal, risk level) Build and execute structured, tailored account plans for 100% of your accounts, with clear growth and retention objectives Proactively identify both expansion opportunities and churn risk through data analysis and direct relationship insight, and own them through to resolution or close Monitor account health through usage data, adoption metrics, contact network and mapping, and stakeholder engagement Maintain accurate forecasting (renewals, churn, upsell potential) and rigorous CRM discipline (Salesforce accuracy and completeness) Customer Value & Expertise (40%) Drive measurable value and position UpSlide as a strategic partner: Lead high-impact Business Reviews focused on ROI and value realization Lead complex or sensitive conversations (renegotiation, escalations, dissatisfaction) with confidence and clarity Secure executive sponsors and build multi-threaded relationships within each account Develop and maintain strong product expertise and a deep understanding of client industries and use cases Craft value-driven narratives tailored to each stakeholder's priorities Cross-functional Collaboration (10%) Align with internal teams to maximize customer outcomes and business impact: Partner with Sales on the account expansion strategy and account mapping Collaborate with Professional Services when deeper deployment or training support is needed Work closely with Product and Support to relay structured feedback and improve the customer experience Coordinate with CSMs in other regions on shared or global accounts Contribute to Customer Success best practices and performance improvement initiatives To work on these tasks, you will mainly use the following tools: Microsoft Office, UpSlide, Salesforce, Gong, PowerBI, and Notion (or local equivalents). ⚡Your goals You will be assessed on: Net Revenue Retention (NRR) Churn Expansion / upsell contribution Depth and health of executive relationships across your portfolio Ability to maintain full ownership and visibility on shared accounts You are a great fit if you have: 3+ years of experience in Customer Success, Account Management, or a related client-facing/revenue role, including managing enterprise or large, multi-entity accounts in a B2B environment Proven experience managing renewals and churn on strategic / enterprise accounts, with meaningful revenue responsibility A proven track record of generating expansion (upsell/cross-sell) within an enterprise account base Experience in autonomously managing a portfolio of large or multi-entity accounts with significant revenue responsibility Confidence leading executive-level conversations, including complex or difficult ones (renegotiation, dissatisfaction, escalations) Advanced negotiation skills A structured, strategic approach to account planning (objectives, stakeholders, action plans) A value- and ROI-oriented mindset, able to build and defend a business case with senior stakeholders Operational rigor: accurate CRM data, reliable follow-up, dependable forecasting Excellent written and verbal communication in English and French Comfortable working in an international environment, engaging with senior and executive stakeholders We'd love it if you have: Experience with a CRM / Customer Success platform (Salesforce, Planhat, or equivalent) and analytics / BI tools (PowerBI or equivalent) Knowledge of the financial services/consulting sector Experience managing group or multi-entity account structures Familiarity with SaaS metrics (ARR, NRR, churn, forecasting) and reporting to leadership Fluency in another language (e.g. German) ✨ If you don't tick all the boxes but you think you'd be a great fit, please apply and tell us why. Recruitment process Screening call with Talent Acquisition : A conversation to walk through your experience, motivation, and fit for the role. Interview with your future manager and a team-meet : A deeper dive into your Customer Success experience and approach to account management. This also includes a live exercise reflecting real challenges of the role, followed by a conversation with members of the wider team. Final conversation with leadership : A closing discussion to align on ambition, expectations, and next steps. 🚀 We'll conduct a reference check to learn how to help you thrive. On average, our process lasts 3 weeks. What we offer 🌍 International environment: Start-up with five offices (Paris, London, Berlin, New York, Singapore) and users in more than 60 countries 🌱 Training & professional development: Collaboration with our sister company, IPH , which provides UpSliders with training on key soft skills and management 🎉 Company events: Office socials and international company events (e.g. annual company seminar, team seminar, and sustainability actions taken throughout the year) 🏠 Beautiful office: Office near Opéra (1er arrondissement) – a vibrant space with beautiful common areas and meeting rooms, a nap room, bike storage and showers, tea/coffee, etc. 💻 Hybrid work: A policy adapted to each team's rhythm 🧑‍💻 Work-from-home budget: €500 WFH equipment budget 💆‍♀️ Wellness package: 50€ per month for physical and mental wellness activities 👶 Family support: Paid parental leave for birthing and non-birthing parents 4 days fully paid leave for sick children up to 6 years old or up to €1,800 for childcare reimbursement Flexible return to work options An additional 5 days are fully paid within 6 months after becoming a parent ✈️ Holidays: 25 vacation days and 9 RTT (with one taken for Solidarity Day) ✅ General: Meal vouchers (Tickets resto) : €11 per day on your Swile card (210 tickets per year) Healthcare insurance (Mutuelle) : Covered by Alan. You can extend cover to your partner and children Commute (Transports) : Metro, RER, bike, or e-scooter - These options are reimbursed 50% by UpSlide As a B Corp-certified company, we have strong commitments toward our employees, community, clients, suppliers, and the environment. We strive to create an environment where everyone feels welcome. This commitment to diversity and inclusion is applied in our recruitment process and your employee experience once you've joined UpSlide ✨ Find Jobs in France on Arbeitnow

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands. About the Role: Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. What You'll Do: Act as the primary technical contact for Securiti AI solutions during the sales cycle Lead technical discussions and deliver customized security solutions Address customer needs in data discovery, posture management, and compliance Design and present product demonstrations and proof-of-concepts Collaborate with product, engineering, and customer success teams to ensure smooth transitions What You'll Bring: Significant experience in pre-sales or sales engineering Strong understanding of data and/or cloud security Effective communicator with both technical and business stakeholders 10+ years technical sales experience in security 15+ years in Software/SaaS/Enterprise technical sales Hands-on experience with AWS, Azure, or GCP Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001) Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems Relevant certifications (CISSP, CISM, or cloud-specific) What You'll Get: Veeam offers benefits that support your whole self: 25 paid vacation days plus RTT days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Mandatory public health insurance with broad medical coverage Employer-paid private medical, dental, optical, and wellness plan through Axa, with options for dependents Life insurance with enhanced coverage above the Social Security ceiling Education pension for dependent children up to age 26 if in full-time education State and supplementary pension contributions by Veeam Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of France, Veeam reserves the right to decline the application for this position. #LI-AF1 Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice , which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. Find more English Speaking Jobs in France on Arbeitnow

Join BLP and help make the world's business processes autonomous! Our agentic platform helps finance and operations teams worldwide remove manual work from their core business processes, so work runs end-to-end with greater control and significant productivity gains. Today, over 550 enterprise customers use BLP across 1,300+ deployed projects. In the processes we automate, customers achieve productivity improvements of 5 to 10 times. To date, BLP remains majority employee-owned, with Goldman Sachs holding a minority stake as a growth investor. Our success is driven by deep expertise in technology and business processes, a superior product with strong product-market fit, reflected in an expanding customer base that includes Fortune 500 companies. BLP is one of Switzerland's fastest-growing SaaS scale-ups; we are now entering our next phase of growth. From our headquarters on Zürich's Bahnhofstrasse, we're expanding globally, with a growing presence across Europe and North America. Join us and help make autonomous operations the new standard. What the job actually feels like This is a build job. When you join, BLP has no UK pipeline, no UK case studies, and no local playbook. It's not the well-oiled machine with sophisticated processes for everything. What you get instead: an experienced Account Executive sitting next to you, a reporting line to the VP of Business Development and a strong DACH SDR team behind you. You get a winning product and a market nobody here has sold into yet. All of that comes with strong support from the Switzerland HQ. Your first job is to work out who buys, why, and what makes them pick up the phone. You will hear no far more often than yes. The yes is a 30-minute discovery call with a CFO, COO, or Head of Finance at a large UK manufacturer or industrial business, where you run the meeting, present the value, and map the stakeholders live. If you want a finished machine to plug into, this is the wrong role. If you want to help build the machine, read on. About the role As our Founding SDR in London, you own outbound into UK enterprise accounts. You will prospect and open relationships with Finance and Procurement leaders (CFO, COO, Head of Shared Services, Process Excellence, AP) and generate qualified opportunities for our agentic AI platform automating Purchase-to-Pay and Order-to-Cash. Don't expect inbounds to carry you from day one. You are one of the first commercial hires on the ground in a new market. You prospect, you run the connect calls, and you help write the playbook the next UK hires will use. You report directly to the VP of Business Development for now, work day to day with the UK Account Executive as a tag-team, and lean on the DACH SDR team for what already works. You will monitor the UK market with regards to procurement and finance processes, ERP transformation announcements and buying triggers, and turn what you learn into better targeting. We need you to flag what is not working early and bring it to the team, so we fix the approach fast instead of grinding on a broken one. Once the UK team reaches critical mass and shows initial success, we hire a local team lead (internally or externally). Tech stack You will work with a sharp outbound stack: HubSpot as our CRM and source of truth, Clay for enrichment and signal-based prospecting, Claude for AI assisted tasks and research, and LinkMatch to keep LinkedIn and HubSpot in sync without manual logging. That said, the work has a strong outbound and calling focus. You will help decide what to add as the motion matures. We're excited about you because You have roughly 2 to 5 years of experience in a B2B SaaS SDR or BDR role, most of it outbound, and you have built or helped build an outbound motion rather than only working an established one. You know the UK market and can navigate UK enterprise buyers, ideally with experience selling to Finance, Procurement, or Operations. You can run a discovery call with a senior stakeholder: you hold the room, communicate clearly, adapt to a CFO or a Head of Procurement, and understand the buying center. You are comfortable with ambiguity. No inbound, no case studies, no script on day one does not rattle you, it interests you. You see opportunity. You enjoy problem-solving and have a natural curiosity that drives you to find creative solutions. You are looking for a role that comes with key responsibility beyond the typical SDR scope. You take ownership, ask for help when you are stuck, act on feedback, and pass on what you learn to the people who join after you. Bonus points You have been a founding or first SDR in a new market, or helped stand up a new territory. You know the ERP domain, or have sold Finance, Procurement, or industrial software and are familiar with P2P/O2C processes. You are familiar with HubSpot as a CRM and Clay. You speak another European language. What you'll get London Office. This role is based in our London office, You will spend regular time with your DACH peers in our HQ in Zurich and are invited over for onboarding. Onboarding built for a founding rep. There is onboarding material that trains you on our product, you get a buddy from the DACH SDR team and direct support from the VP Business Development. High earning potential. Uncapped commission and potential for a 6-figure package. Equal OTEs. As we share the same incentives, you'll be comped as the Account Executives. Opportunities to grow. You're controlling your personal development and career trajectory in a rapidly growing, internationally expanding startup. Exceptional colleagues. You'll be growing alongside individuals from exceptional academic backgrounds and careers. Learn more about blp and our values at blp.digital/company/careers . Find more English Speaking Jobs in United Kingdom on Arbeitnow

About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. The opportunity We're looking for a Director or VP of Enterprise Sales to build and lead our direct enterprise business across Europe. This is distinct from our ISV and platform sales motion. The mandate is to win major European enterprises, create a focused regional playbook and build the organization to scale it. We'll calibrate the title to the leader's experience and scope. Europe's largest enterprises are moving more communications and customer workflows into software and AI, but they face real constraints around data residency, telecom requirements, legacy systems, procurement and cross-border operations. They need partners that understand where infrastructure runs, how it connects, what it costs and how to deploy reliably in production. Telnyx has an unusual platform for those conversations: its own network and communications stack, integrated with AI and inference capabilities. The opportunity is to make that technical differentiation relevant to the buying priorities of European multinationals, prove it in initial deployments and expand into durable enterprise relationships. What you'll build A European enterprise organization. Build an initial team of eight enterprise account executives, paired one-to-one with field development engineers (FDEs). Establish the pod model, hiring bar, management cadence and shared technical-sales accountability. Scale toward 16 sellers only when repeatable performance supports it. A deliberate country and account plan. Prioritize markets and industries based on addressable revenue, readiness to buy, competitive advantage and our ability to serve customers well. Start with a named-account strategy then segment for scale across Europe. A disciplined multinational sales motion. Build relationships with country operators and central buying groups, navigate local and global stakeholders, and manage complex security, legal and procurement processes. Know when a local use case can become an enterprise-wide standard. Technically credible solution selling. Lead with the customer's operational and economic problem, then prove the architecture with FDEs through demos, technical validation, integrations and production pilots. Be precise about network performance, AI inference, data handling, security and deployment requirements. Repeatable commercial plays. Package wins in customer engagement, contact centers, AI agents, programmable voice and messaging, real-time network services and AI infrastructure into examples the team can take across similar European accounts. Work with Product and Marketing on localized customer proof and industry narratives where they matter. An operating system for profitable growth. Own pipeline generation, forecasting, territory design, conversion, rep productivity, hiring, coaching and deal inspection. Partner closely with Marketing, Product, RevOps and Customer Success, and coordinate with our other regional and ISV teams on account ownership and expansion. How we'll measure success The ultimate scorecard is revenue. We will measure net-new European enterprise ARR, qualified pipeline, win rates, sales cycles, forecast accuracy and AE/FDE pod productivity. A healthy pipeline consists of real buyers, clearly defined use cases, executable deployment paths and credible deal economics. Expansion should follow initial production success, not just an impressive proof of concept. Early success means building an exceptional initial team, identifying a defensible set of priority markets and named accounts, personally helping progress lighthouse deals and establishing replicable wins. Longer term, we want a European enterprise organization that can forecast reliably and grow without requiring bespoke execution on every account. Who you are You've built and led enterprise sales teams across multiple European markets and personally helped close substantial, complex B2B technology deals with large regional or multinational customers. You understand how European enterprises buy, including regional differences in procurement, security, data handling and decision-making. You can distinguish a real requirement from a sales objection and won't make unsupported compliance claims. You have technical fluency in areas such as cloud infrastructure, AI, networking, developer platforms or communications. You can work directly with FDEs and customer architects to turn a demanding evaluation into a production deployment. You know how to allocate coverage across countries and industries, recruit strong local talent and run a distributed organization with a consistent performance standard. You bring rigorous forecasting, genuine pipeline discipline, strong executive presence and a record of turning initial deployments into larger, multi-year relationships. You're a builder who still enjoys customers, recruiting and deals. You don't need a fully formed regional machine before you can produce results. Why Telnyx You will build a direct enterprise business across one of the world's most demanding markets, with meaningful ownership of regional strategy, team design and major customer relationships. The underlying technology is real, the company has scale and momentum, and you will work closely with senior technical and go-to-market leadership. Equal opportunity Telnyx is an equal opportunity employer. We welcome applicants from different backgrounds and evaluate candidates based on the skills and experience relevant to the role. #LI-RH1 Find Jobs in United Kingdom on Arbeitnow

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is seeking a Strategic Account Executive to drive new business and growth within our largest enterprise prospects by developing tailored strategies to break into and expand major accounts. This role demands sophisticated account research, executive-level messaging, and champion-building to address customer pain points and priority business outcomes. You will have the opportunity to build a territory in the UKI market and play a key role in shaping Glean's presence among industry-leading organizations and advancing our mission to transform work with AI. You will: Source and close net-new logos within a given territory in your book of business Have the ability to navigate complex organisational structures and identify executive sponsors and champions Research and understand the business objectives of your customers and have the ability to run a value-driven sales cycle Collaborate with internal partners to move deals forward and ensure customer success Consistently over-deliver ARR revenue targets and drive success through a metric-based approach Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings Provide timely and insightful input back to other corporate functions Create ROI and business justification reports based on a data-driven approach Run tight POCs based on business success criteria About you: 10+ years of closing experience in Sales, with a track record of being a top performer in SaaS sales Ability to learn, pitch and demonstrate a highly technical product, and adapt in a fast-growing and changing environment Have clear examples of closing complex deals and selling into complex organisations Effectively use a repeatable method for uncovering greenfield opportunities and building out a new territory Previous experience building relationships and selling face-to-face to C-level executives Knowledge of best-in-class software and a technical understanding of integrations, APIs, infrastructure management, security and analytics Experience selling technical SaaS and cloud-based software solutions Previous experience working with multiple teammates, including SEs, BDRs, PMs, Executives and Engineers Location: This role is hybrid (1 day a week in our London office) Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills and experience. Certain roles may be eligible for variable compensation, equity and benefits. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to building an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability or race. #LI-HYBRID AI-First Mindset at Glean: At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy . By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement . By clicking "Submit Application," I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement , and I agree to the terms. Find Jobs in United Kingdom on Arbeitnow

UpSlide is the document production layer for financial services . We orchestrate LLMs, machine learning, and workflow agents within Microsoft 365 to deliver reliable, quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner, with 14+ years supporting financial services teams, we bring together expertise from the tech, finance and design fields to help clients like KPMG, BNP Paribas, Rothschild & Co. boost productivity while improving brand consistency across their corporate documents. We are a certified B Corporation , upholding the belief that businesses should have a positive impact on society. ✨ Our values Our values guide our approach to work and are at the heart of our recruitment process. To join our team, we look for individuals who value: Excellence: We think that every detail counts, and we place great importance on the quality of our deliverables. Trust: We are passionate, committed, and free to act with autonomy. Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients. 🤝 The team You will join our Global MidMarket Customer Success team, a group of Customer Success Managers who each own a broad, evolving portfolio of mid-market accounts. While the function operates globally, this specific opening is dedicated to the EMEA & APAC regions Based in Paris, you will work closely with 2 Mid-Market CSMs (1 in London, 1 in NYC) and 1 Scale Ops Manager (Paris). Matthieu , Head of Scale CSM and your manager, based in Paris, will support you in achieving your goals. You will also be part of a global Customer Success community across our international offices. Here is what the Go-To-Market organization looks like at UpSlide: Account Executives: Prospect, acquire new business acquisition and expand existing accounts Consultants: Lead implementation projects, deliver client training, and ensure successful deployment Customer Success Managers: Own a portfolio of accounts end-to-end, driving retention, renewal signing, expansion within existing entities, value realization, and long-term account growth. Split between Enterprise CSMs , who build deep, tailored relationships with a small number of strategic accounts, and Mid-Market CSMs , who manage a larger book of accounts with a focus on speed and ROI, acting where and when it counts Support Engineers : Resolve day-to-day technical questions and issues, and ensure a smooth customer experience 🖋️ Your responsibilities As a Mid-Market Customer Success Manager, you will own a broad portfolio of Mid-Market accounts end-to-end. Working at pace and using usage data and account signals to prioritize your day, you will make sure your accounts renew, stay healthy, and grow, spotting upsell/expand opportunities as proactively as you spot churn risk, and owning both through to close. This is a role for someone energized by volume and by building repeatable, data-driven ways of working across a large book of business, without losing the client-first mindset that drives portfolio growth. Portfolio Ownership & Signal-Driven Execution (60%) Own the business performance and KPIs of a large portfolio of Mid-Market accounts, and take individual accountability for contributing to team and company targets: Own your portfolio's KPIs (usage, renewal rate, NRR, churn) end to end with a hunter/rescuer mindset: moving fast to capture opportunity, and stepping in decisively when an account is at risk Structure your coverage around two core touchpoints, kickoff and renewal, complemented by additional touchpoints where and when the data calls for it Continuously monitor usage data, health scores, and other signals to prioritize your day and catch risk or opportunity early React quickly and decisively on negative signals to protect the account, and on positive signals to capture upsell potential Judge, account by account, how much time and effort a situation deserves, and adjust your touchpoint cadence accordingly - guided increasingly by shared scoring and playbooks as the Scale motion matures Product & Industry Expertise (20%) Build broad product and industry expertise to support adoption at scale, rather than deep knowledge of any single client: Develop a strong understanding of UpSlide's product and of the industries your portfolio operates in Contribute to adoption initiatives such as webinars and open office hours, sharing your expertise across the client base Scale Motion Optimization (10%) Bring a critical eye to how the Mid-Market motion runs, and help make it faster and more effective: Share structured feedback on where automation and process changes can save time Suggest and help build content that increases client engagement and adoption Work closely with the Scale Ops Manager and the Head of Scale to turn feedback into concrete improvements Cross-functional Collaboration (10%) Stay connected to the teams around your portfolio, notably those handling first-line requests: Sync regularly with Support and Sales Admin, who own level 1 requests and escalate to you when needed Partner with Sales on expansion opportunities that require broader support To work on these tasks, you will mainly use the following tools: Microsoft Office, UpSlide, Salesforce, Gong, PowerBI, Notion (or local equivalents). ⚡ Your goals What you'll be assessed on: Net Revenue Retention (NRR) Churn Upsell / Expansion contribution CRM data quality and forecast accuracy You are a great fit if you have: 2/3+ years of experience in Customer Success, Account Management, or a related client-facing/revenue role in a B2B environment Proven experience managing renewals and churn across a portfolio of accounts, with the confidence to handle difficult conversations (renegotiation, dissatisfaction) as needed Proven ability to identify and close expansion/upsell opportunities, with a hunter mindset and a strong ROI orientation Experience autonomously managing a sizeable portfolio, ideally including Mid-Market accounts A structured, analytical approach to account planning at volume , using data to prioritize a broad book of business and anticipate risk Operational rigor: accurate CRM data, reliable follow-up, dependable forecasting Excellent written and verbal communication in French and English Ability to work independently in a fast-paced, international environment We'd love it if you have: Experience with analytics / BI tools (PowerBI or equivalent) Advanced negotiation skills Knowledge of the financial services / professional services sector Familiarity with SaaS metrics (ARR, NRR, churn, forecasting) and reporting to leadership ✨ If you don't tick all the boxes but you think you'd be a great fit, please apply and tell us why. Recruitment process Screening call with a Talent Acquisition Specialist: A conversation to walk through your experience, motivation, and fit for the role. Interview with your future manager or their peer: A deeper dive into your Customer Success experience and approach to account management. Case study + team-meet: A live exercise reflecting real challenges of the role, followed by a conversation with members of the wider team. Final conversation with leadership: A closing discussion to align on ambition, expectations, and next steps. 🚀 We'll conduct a reference check to learn how to help you thrive. On average, our process lasts 3 weeks. What we offer 🌍 International environment: Start-up with five offices (Paris, London, Berlin, New York, Singapore) and users in more than 60 countries 🌱 Training & professional development: Collaboration with our sister company, IPH , which provides UpSliders with training on key soft skills and management 🎉 Company events: Office socials and international company events (e.g. annual company seminar, team seminar, and sustainability actions taken throughout the year) 🏠 Beautiful office: Office near Opéra (1er arrondissement) – a vibrant space with beautiful common areas and meeting rooms, a nap room, bike storage and showers, tea/coffee, etc. 💻 Hybrid work: A policy adapted to each team's rhythm 🧑‍💻 Work-from-home budget: €500 WFH equipment budget 💆‍♀️ Wellness package: 50€ per month for physical and mental wellness activities 👶 Family support: Paid parental leave for birthing and non-birthing parents 4 days fully paid leave for sick children up to 6 years old or up to €1,800 for childcare reimbursement Flexible return to work options An additional 5 days are fully paid within 6 months after becoming a parent ✈️ Holidays: 25 vacation days and 9 RTT (with one taken for Solidarity Day) ✅ General: Meal vouchers (Tickets resto) : €11 per day on your Swile card (210 tickets per year) Healthcare insurance (Mutuelle) : Covered by Alan. You can extend cover to your partner and children Commute (Transports) : Metro, RER, bike, or e-scooter - These options are reimbursed 50% by UpSlide As a B Corp-certified company, we have strong commitments toward our employees, community, clients, suppliers, and the environment. We strive to create an environment where everyone feels welcome. This commitment to diversity and inclusion is applied in our recruitment process and your employee experience once you've joined UpSlide ✨ Find Jobs in France on Arbeitnow