Who are we? At UpGuard , we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn't just growth; it's a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren't just building another tool; we're defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Where does this role fit in? As an SDR at UpGuard, you will create and qualify new opportunities and book meetings for our Account Executives. We're looking for a driven individual with an inquisitive mind, an excellent phone presence, and who enjoys the challenges of outbound prospecting. This role is located in Sydney and features a hybrid schedule of two days a week in the office. What will you do? Generate new opportunities using outbound tactics (cold calling, email sequences, LinkedIn, etc.) Identify, target, and nurture potential outbound opportunities Understand the needs of prospects and communicate them clearly to Account Executives Clearly articulate UpGuard's value proposition and products to prospects, and position it based on their particular problem/need Take accurate and detailed notes in our CRM and Sales Engagement Platform Work collaboratively with sales, marketing, and product to utilise the insights you learn from prospects to make process and product improvements What do we need from you? 1-2 years of experience in B2B sales, preferably as an SDR/BDR Strong phone sales skills Proven track record exceeding sales metrics Experience with outbound sales activities, including calls, social media engagement & email sequencing Ability to give and receive feedback – you will collaborate with our sales and marketing teams to drive process improvements High energy and willingness to learn Strong prioritisation skills leading to efficient time management What would give you an edge? B2B SaaS experience Industry experience in cybersecurity or supply chain information risk Experience with Hubspot, Outreach.io , or other CRM/Sales Engagement Software. What's in it for you? Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries. 18 weeks paid Parental Leave: Irrespective of parenting role Personal Leave Allowance: This includes sick & carer's leave Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance Top-spec hardware: All team members will be provided with top-spec laptops for their role Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Please Note: Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC. Before starting work with us, you will need to undertake a national police history check and reference checks.
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Join the company that's building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next. We're one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we're remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Location: Sydney Why You'll Love This Role The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You've Got It - We Want It Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy. Customer facing presentation history in program reviews or similar events Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.) Solid technical understanding of managing customers through Customer Success Platforms such as GainSight Working knowledge of major cloud providers (AWS, Azure, GCP) You live in Sydney #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us .
Join the company that's building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next. We're one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we're remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You'll Love This Role We are seeking an Enterprise Regional Sales Manager who is ambitious, adaptable, and enthusiastic. A successful Enterprise Regional Sales Manager at Cribl will clearly articulate our value proposition and execute on proven sales processes. This Regional Sales Manager will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for an Account Executive who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers. Please note, this is a remote position based out of Japan. We are looking for candidates to live local to the territory. As An Active Member Of Our Team, You Will... Develop a business plan to overachieve sales goals Manage and maintain the entire sales ecosystem from generating leads through closing Help customers understand the value of Cribl during the sales process Articulate our value proposition up and down the organization, from engineer up to CxO Forecasting predictably and hitting sales targets We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You've Got It - We Want It 4+ years of quota carrying Enterprise Security sales experience calling on Security (SIEM & Observability) & IT Personas (CISO/CIO's) Experience working with at least one earlier stage start-up organization <1000 employees or has demonstrated entrepreneurial skills throughout their career A proven track record of landing 5+ new logos each year and demonstrated ability to run a complex sales process Experience selling through a channel led motion Able to create demand in a territory and selling un-budgeted solutions Background using MEDDIC Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us .
Algolia is the retrieval intelligence layer that turns intent into trusted, decision-grade outcomes. Powering more than 1.7 trillion queries a year for over 18,000 customers with millisecond latency and 99.999% reliability, we are the recognized leader for Search and Product Discovery by top industry analyst firms. The Algolia platform turns a company's products, content, and business rules into data that humans, applications and AI agents can act upon. The result is trusted customer experiences with stronger conversions for measurable business impact. Algolia's Engagement Management Practice plays a critical role in helping customers successfully adopt Algolia and realize value from their investment. We partner with technical and business leaders throughout the onboarding journey to transform customer objectives into structured implementation programs and guide organizations from initial mobilization through successful production launch. As a Senior Technical Onboarding & Engagement Manager, you will lead a portfolio of complex and strategic customer onboarding programs, owning delivery from pre-to-post sales transition through production launch and handover. You will bring together customer stakeholders, Solutions Architects, Business Consultants, Engineering teams, and external implementation partners to establish a clear delivery strategy, maintain execution momentum, manage dependencies, and drive accountability toward measurable outcomes. This is a highly autonomous, customer-facing role for someone comfortable operating at the intersection of technical implementation, project leadership, and customer strategy. You will be expected to navigate ambiguity, anticipate delivery risks, lead complex escalations, and make sound decisions when customer objectives, technical constraints, timelines, and business priorities compete. Beyond your individual customer portfolio, you will help strengthen how Algolia delivers onboarding at scale. You will identify recurring challenges across engagements, improve delivery methodologies and tooling, share reusable approaches, and mentor others across the Engagement Management Practice. Your Role Will Consist of: Partners with Account Executives and Solution Engineers on a structured pre-to-post sales handoff, validating scope, customer objectives, success criteria, resource commitments, implementation readiness, and any delivery risks. Defining AI Search requirements and detailed project plans in collaboration with Professional Services teams. Own a portfolio of strategic customer onboarding programs from mobilization through production launch, establishing delivery strategy, governance, milestones, dependencies, success criteria and contingencies to ensure go live predictability. Partner with Solutions Architects, Business Consultants, Engineering, Global System Integrators, and other stakeholders to translate customer business and technical requirements into actionable implementation plans and scalable delivery approaches. Operate independently in ambiguous delivery environments, balancing customer objectives, technical constraints, and competing priorities while maintaining execution momentum. Build trusted partnerships with customer leadership, providing clear communication on project health, dependencies, trade-offs, and recommended actions across technical, business, and executive stakeholders Anticipate and mitigate delivery risks, leading escalations and navigating difficult conversations around timeline to drive alignment and get delivery back on track. Apply strong knowledge of Algolia architecture, AI Search, data, APIs, integrations, and implementation patterns to advise customers and internal teams on technical trade-offs and implementation strategies. Lead structured post-launch transitions while identifying opportunities where additional Professional Services support may improve customer outcomes due to expanded scope, implementation complexity, or delivery requirements. Improve onboarding at scale by identifying recurring operational gaps, strengthening methodologies, tooling, governance, and playbooks, and mentoring peers through reusable frameworks, lessons learned, and delivery best practices. You Might Be A Fit If You Have: 8+ years of professional experience, including 7+ years leading technical projects or customer-facing software implementations, with demonstrated leadership across complex onboarding programs and cross-functional initiatives. Extensive experience leading complex customer implementations and establishing strong delivery governance across project planning, dependencies, risk management, forecasting, resources, escalations, and executive communication. Strong technical understanding of software implementation lifecycles, search, data, APIs, integrations, and AI technologies, with the ability to translate business and technical requirements into scalable implementation strategies. Demonstrated ability to operate with high autonomy in complex and ambiguous environments, balancing competing customer, technical, and business priorities while influencing stakeholders without direct authority and navigating escalated situations. A track record of improving delivery beyond individual engagements through reusable frameworks, operational improvements, best-practice development, and mentoring or coaching peers. Nice To Have: Project Management or Agile certification such as PMP, SAFe, Scrum, or Six Sigma. Technical degree in computer science, engineering, information systems, or a related quantitative field. Experience working with enterprise SaaS platforms, developer-focused products, APIs, or cloud technologies. Experience delivering AI, search, data, or digital experience implementations. Experience working with Global System Integrators or other external implementation partners. Experience with project and customer management platforms such as Jira, Salesforce, Gainsight, Smartsheet, Asana, Google Workspace, or similar tools. Experience developing delivery frameworks, playbooks, governance models, or other approaches that have been adopted by a broader team. Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual base salary compensation range for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. Base Salary Pay Range $145,000—$182,000 AUD FLEXIBLE WORKPLACE STRATEGY: Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We've recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page . All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. We'll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world's best search & discovery technology, we'd love to review your application!
About AutoFi AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. AutoFi's dynamic selling platform empowers dealers to sell vehicles more efficiently and profitably, both online and in the showroom. We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and JP Morgan Chase. Our team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We're empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We've never been more excited about the opportunity in front of us to help transition the auto industry from offline to online. If changing a trillion-dollar industry sounds exciting, we'd love to hear from you. For more information, visit www.autofi.com. About the Role AutoFi is looking for a versatile Digital Marketing & Creative Manager who can bring ideas to life across digital channels. This isn't a traditional graphic design role. We're looking for a well-rounded marketer who combines strong creative instincts with hands-on digital marketing skills and is comfortable working across design, video, web, social media and campaign execution. You'll work closely with our Content Marketing Manager and Head of Marketing to develop and execute campaigns across AutoFi's website, social channels, email programs, events and sales initiatives. The right person is comfortable moving between disciplines. One day you may be creating campaign graphics or editing a customer video; the next you may be building a WordPress landing page, publishing social content or helping launch a new product campaign. What We're Looking For We're looking for someone who is creative but practical, who enjoys making things but also understands why they're being made. You should be equally comfortable starting with a blank canvas and jumping into an existing project that needs to get across the finish line. You'll have room to be creative, but you'll also be part of a small marketing team where everyone contributes beyond a single specialty. Above all, we're looking for someone who likes to learn, experiment and get things done. Responsibilities Develop creative assets for marketing campaigns across digital, social, email, web, sales enablement and events Create and edit graphics, presentations, infographics, customer stories and other marketing materials Edit short-form and long-form video content for LinkedIn, TikTok, Instagram, YouTube and other channels Help manage and publish content across AutoFi's social media channels in partnership with the Content Marketing Manager Create social-first content by turning interviews, customer stories, product demonstrations and long-form content into engaging short-form assets Build, update and maintain pages on AutoFi.com using WordPress and WordPress content plug-ins Create and update landing pages supporting campaigns, product launches, events and partner programs Collaborate with the Content Marketing Manager to bring campaign concepts and stories to life visually Support email campaigns with creative development, formatting and execution Maintain brand consistency across marketing materials while continually finding new ways to evolve AutoFi's visual storytelling Support event marketing, including booth graphics, signage, presentations, digital promotion and supporting collateral Partner with sales and customer teams to develop presentations, one-sheets and other sales enablement materials Use AI-powered creative and marketing tools to accelerate content development and production Manage multiple projects simultaneously and move quickly from concept to execution Track performance across digital and social content and use results to improve future creative Qualifications 3+ years of experience in B2B marketing, digital marketing, creative marketing or a similar role Strong visual design skills with experience creating professional digital marketing assets Experience with tools such as Adobe Creative Cloud, Canva, Figma or similar creative platforms Experience editing video for digital and social media Experience working with WordPress or another content management system Experience managing or publishing content across social platforms such as LinkedIn, Instagram, TikTok, Facebook and YouTube Strong understanding of how creative needs to adapt across different digital channels and formats Ability to take a project from idea through execution with limited direction Strong organizational skills and ability to manage multiple projects and deadlines Collaborative mindset and willingness to work across areas of marketing rather than operating within a narrow specialty Desired Qualifications Experience working in B2B SaaS Automotive industry experience Experience building digital landing pages Basic understanding of SEO and website optimization Experience with Salesforce Marketing Cloud Account Engagement/Pardot, HubSpot or similar marketing automation tools Experience creating motion graphics or animated digital content Familiarity with performance marketing and paid social creative Experience using AI tools such as ChatGPT and AI-powered creative tools to accelerate marketing production Compensation Additional Information What's in it for you: - We offer full training and a competitive total rewards package along with great benefits - Medical, Dental & Vision coverage - 100% premium coverage for employee / 50+% for dependents - Flexible work hours - Remote environment - Competitive pay - Visionary leadership team - Growth opportunities within a dynamic culture - Wellness & cultural initiatives (fitness challenges, wellness webinars, virtual games, regional activities, etc.) - Up to $1K per year for employee professional development - Stock options - we are all owners! Individual compensation decisions are based on a number of factors, including the candidate's experience and qualifications and local market conditions. Please note, the foregoing salary range does not reflect an employee's total compensation package, which may include bonus, company equity, and health benefits. AutoFi is an equal opportunity employer. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. Personal Information submitted as part of your application is subject to our website privacy policy, located at https://www.autofi.com/privacy-policy/
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The Opportunity: Data privacy has become one of the most strategic challenges facing modern enterprises, sitting at the intersection of AI governance, data operations, and customer trust. As companies adopt AI at scale, they need new ways to automate privacy and manage risk without slowing innovation. DataGrail has launched the first agentic privacy platform, and we're entering a pivotal phase of growth as we scale toward the next stage of the business. As an IT & Business Systems Manager, you'll independently own IT and Business Systems for DataGrail, including endpoints, applications, and day-to-day operations for our team — operating with significant autonomy and shaping how the function runs, Reporting to the VP of Engineering, you'll be the face of technology for DataGrail's employees, the first call when something breaks, and the person building the automated, self-service systems that let the company scale without scaling manual support. You'll partner closely with Security to build the controls DataGrail needs for ISO compliance, with real ownership over how this function evolves — and you'll extend the security engineering function's execution capacity, partnering hands-on across day-to-day security workstreams rather than simply implementing controls handed down from Security. This is a chance to take a function in transition and build it into something modern: moving IT from reactive support to an automated, self-service operation, partnering directly with Security on ISO compliance, and growing the scope of the role as DataGrail scales. What You'll Do: Own IT and business systems operations for DataGrail's remote workforce, including endpoint management, identity, and the SaaS application footprint — provisioning and deprovisioning employee access across every tool, with an accurate inventory of renewals reviewed monthly. Deliver hands-on technical support across the company, resolving issues at the desktop level and setting the standard for fast, first-call resolution. Run onboarding and offboarding for the device and account lifecycle, delivering a smooth new-hire IT experience and a clean exit when people leave. Partner with Security to build and maintain the access controls, endpoint policies, and audit trails required for ISO compliance. Partner hands-on with DataGrail's security engineer, executing across day-to-day security workstreams such as tooling rollouts, and access reviews. Build automation and self-service tooling that reduces manual ticket volume while preserving strong controls and visibility. Administer DataGrail's Apple-based fleet end to end, from MDM policy to OS upgrades to hardware lifecycle. Manage vendor relationships and DataGrail's SaaS vendor management process — onboarding and offboarding vendors and maintaining accurate records ensuring technology spend goes toward the right long-term solutions. Partner proactively across functions — surfacing IT needs, aligning on priorities, and serving as a reliable, go-to point of contact for teams that depend on IT — building the systems and automation that make it easy for cross-functional partners to self-serve What You'll Bring Proven, senior-level experience independently owning a distributed, remote-first IT environment at a company DataGrail's size — spanning endpoints, identity, and business applications, with full accountability for the function rather than execution against someone else's roadmap. A track record of operating with high autonomy — setting direction for the function, making judgment calls independently, and being trusted with minimal day-to-day oversight. Hands-on experience administering MDM platforms (e.g., Kandji, Jamf, Hexnode) and Apple hardware and OS in an enterprise setting. Strong understanding of identity and access management tools like Okta, and how they intersect with security and compliance requirements. Experience building or maturing security and compliance controls, such as endpoint compliance or access reviews, ideally in support of a framework like ISO 27001. Comfort executing on security initiatives you didn't design, including vulnerability remediation, tooling rollouts, access reviews — working effectively in support of another owner's strategy. A track record of automating manual IT workflows through scripting or self-service tooling to reduce ticket volume and improve consistency. Scripting experience in Python, and working with Claude Code and other AI tooling for building automation and self-service tools and supporting Security functions as needed. . Experience managing IT vendor relationships and technology spend against a formal vendor management process. Clear written and verbal communication skills, including the ability to translate technical issues for non-technical stakeholders. Bonus Points ISO 27001 (or similar framework) certification, or direct experience supporting an ISO audit. Prior IT experience in a regulated industry or another SaaS company handling sensitive data. What Success Looks Like Within 90 Days You'll: Learn DataGrail's systems, tools, and team, and take ownership of IT helpdesk coverage so employees have reliable, first-call support again. Within 180 Days You'll: Independently own endpoint and access management, with foundational ISO-relevant controls in place, early automation and self-service initiatives underway, and functioning as an active hands-on execution partner to the security engineer. Within 365 Days You'll: Have positioned DataGrail for ISO audit readiness, with self-service systems in place that reduce manual ticket handling while strengthening the company's control and audit posture. Please note that the base compensation range below is a guideline and the final compensation will be based on factors such as qualifications, skill level, and competencies. Our compensation ranges apply to all US-based job postings regardless of state. All full-time regular employees are eligible for equity, health, dental & vision insurance plans, remote-first working environment, 401k savings plan, parental leave, wellness benefits, flexible time off, paid holidays, and a work from home stipend. Benefits are subject to change. Compensation Range $130,000—$175,000 USD About Us: DataGrail is the Agentic Data Privacy Platform. We help the world's leading brands such as HubSpot, FanDuel, Dexcom, Major League Soccer, and Okta automate privacy and control risk with secure, human-governed AI that scales. Powered by Vera, the complete privacy AI agent, and underpinned by an unrivaled 2,500+ integrations and no-compromise security architecture, DataGrail is built to solve complex privacy challenges that others can't. DataGrail is rated 4.8/5 stars on G2 and is a two-time recognized privacy leader by IDC. DataGrail provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
About AutoFi AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. AutoFi's dynamic selling platform empowers dealers to sell vehicles more efficiently and profitably, both online and in the showroom. We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and JP Morgan Chase. Our team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We're empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We've never been more excited about the opportunity in front of us to help transition the auto industry from offline to online. If changing a trillion-dollar industry sounds exciting, we'd love to hear from you. For more information, visit www.autofi.com. About the Role AutoFi's Performance Advisors (PA) are the driving force behind client success and revenue optimization. Within our cutting-edge framework, fortified by an innovative dealer segmentation strategy, our advisors wield a powerful arsenal of resources and tools. Each performance advisor strategically aligns with our maturity model, propelling dealers forward to the next phase of automotive excellence. As stewards of client retention and utilization, our PA's command a dedicated portfolio of accounts across various software applications. Embracing a high-stakes landscape, this role demands exceptional influence, decision-making prowess, strategic acumen, and the technical aptitude to swiftly resolve in-the-moment bottlenecks. Operating with unparalleled latitude, PA's bear the ultimate responsibility of ensuring ROI and measurable results for every AutoFi partner. Does the prospect of being a PA sound exciting to you? Responsibilities Strategic Client Retention: Employ extensive knowledge of AutoFi's Product Suite to oversee and drive the progress and results of each assigned account within the portfolio. Ensure client utilization and harness our software to align seamlessly with clients' multifaceted objectives. Relationship Building: Forge robust working relationships with stakeholders ranging from Dealers/Owners/Decision Makers to management and beyond. Needs Assessment and Strategic Planning: Conduct in-depth needs assessment reviews, crafting strategic plans of action to address identified opportunities and propel client success. Problem-Solving Mastery: Identify key barriers and core issues hindering clients from meeting business objectives. Apply problem-solving skills and strategic insight to creatively navigate situations and achieve client goals, including the ability to resolve in-the-moment bottlenecks. Client Engagement: Maintain relationships through a regular cadence of virtual screen share engagements, delivering valuable insights to clients. Risk Mitigation: Address 'at-risk' clients, formulating action plans to turnaround and retain the relationship. Revenue Generation: Drive additional business and revenue by capitalizing on existing accounts through store expansions and product upsells. Qualifications Remote support, must have very good internet/home office set up. Automotive Digital Retailing SaaS Vendor Account Management or Consultant expertise required. Automotive Dealership experience in Sales, Finance preferred. Master of Persuasion: Unleash your assertiveness and persuasive prowess. We want someone who not only communicates but influences, shaping outcomes and leaving a lasting impact. Disciplined, systematic approach to work. Detail-oriented and analytical minds. Strong Work Ethic: Are you fueled by a relentless work ethic? We're not just looking for employees; we're seeking individuals who see challenges as opportunities and tackle them head-on. Tech Trailblazer: Highly computer literate? Google Suite and Microsoft Office are your daily companions, and you're the first to embrace new technology and tools. Change is not a challenge; it's your playground. Automotive Virtuoso: Navigate common DMS systems, F&I systems, and F&I tools with finesse. A proficient user of automotive CRM software, you're not just familiar with the automotive world; you own it. Multitasking Marvel: Thrive in a dynamic, multitasking environment? Adjusting priorities on-the-fly isn't a skill; it's your second nature. Bring on the challenges; you're ready for anything. Communication Maestro: Verbal, written, and presentation skills that captivate and resonate. Your words don't just convey; they connect, build bridges, and foster relationships. Relationship Alchemist: Building connections isn't a task; it's an art. You're not just a relationship builder; you're an alchemist, turning every interaction into gold. Compensation Performance Bonus eligible $10,000 a year potential based on meeting KPI's Additional Information What's in it for you: - We offer full training and a competitive total rewards package along with great benefits - Medical, Dental & Vision coverage - 100% premium coverage for employee / 50+% for dependents - Flexible work hours - Remote environment - Competitive pay - Visionary leadership team - Growth opportunities within a dynamic culture - Wellness & cultural initiatives (fitness challenges, wellness webinars, virtual games, regional activities, etc.) - Up to $1K per year for employee professional development - Stock options - we are all owners! Individual compensation decisions are based on a number of factors, including the candidate's experience and qualifications and local market conditions. Please note, the foregoing salary range does not reflect an employee's total compensation package, which may include bonus, company equity, and health benefits. AutoFi is an equal opportunity employer. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. Personal Information submitted as part of your application is subject to our website privacy policy, located at https://www.autofi.com/privacy-policy/
As an Inbound Sales Representative at A Place for Mom , you'll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you'll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones. What you will do: Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence Conduct in-depth initial consultation calls with families Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program What will make you successful: Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience. Qualifications: Two or more years of experience in inside sales/inbound call center History of exceeding sales targets Ability to multitask; simultaneously talk on the phone and take notes on the computer Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system Schedule: You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year. Compensation: Base Salary: $45,760 ($22.00 an hour) On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped) Benefits: 401(k) plus match Dental Insurance Health Insurance Vision Insurance Paid Time Off #LI-AR1 About A Place for Mom A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other. We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value — it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference. Our employees live the company values every day: Mission Over Me : We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy. Do Hard Things : We are energized by solving challenging problems and see it as an opportunity to grow. Drive Outcomes as a Team : We each own the outcome but can only achieve it as a team. Win The Right Way : We see organizational integrity as the foundation for how we operate. Embrace Change : We innovate and constantly evolve. Additional Information: A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission. All your information will be kept confidential according to EEO guidelines. A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
The Opportunity: Data privacy has become one of the most strategic challenges facing modern enterprises — sitting at the intersection of AI governance, data operations, and customer trust. As companies adopt AI at scale, they need new ways to automate privacy and manage risk without slowing innovation. DataGrail has launched the first agentic privacy platform, and we're entering a pivotal phase of growth as we scale toward the next stage of the business. As a Technical Success Engineer , you'll serve as the first line of contact for questions coming through our support queue, investigating bugs, escalating when needed, and staying with each issue until it's resolved. You'll partner with Customer Success to ensure successful technical implementation for customers, and keep DataGrail's public documentation up to date. You'll also see firsthand what blocks customers in the product, and you'll partner regularly with Product and Engineering to help shape upcoming features. DataGrail is an AI-first organization, and you'll use tools like Claude and Claude Code every day to work more efficiently, right alongside the rest of the team. What You'll Do: Serve as DataGrail's tier 1 technical support, resolving requests directly and flagging what needs deeper expertise. Investigate and reproduce reported bugs, then escalate to Engineering with clear repro steps and context. Facilitate the back-and-forth between Engineering and the customer, and close the loop once a fix or workaround ships. Partner with Customer Success to ensure successful technical implementation for customers. Keep DataGrail's public documentation up to date. Identify recurring patterns in support tickets to help improve processes and documentation, enabling customers to self-serve enablement and troubleshooting as much as possible, and helping drive down resolution time and key SLAs. Contribute to DataGrail's AI-first workflows, helping build and improve the shared tools, prompts, and processes that help the team move faster. Partner closely with Product and Engineering, surfacing what's blocking customers in the product and feeding that insight into upcoming features. What You'll Bring: Strong technical background from an engineering, technical support, or implementation role. Familiarity with at least one programming language, ideally Ruby on Rails, with the ability to write scripts to diagnose issues. Ability to reproduce an issue, gather technical context from a non-technical customer, and dig through logs to paint a complete picture for Engineering. Strong written communicator, comfortable working directly with customers via email or Zoom, able to translate technical issues into clear guidance for both customers and engineers. Comfortable being pulled in multiple directions at once, able to multitask and shift between competing high-priority issues throughout the day. Comfortable operating in ambiguity, asking good questions, and experimenting with new approaches as the support function matures. An AI-first mindset: you use tools like Claude and Claude Code daily and contribute to the shared AI workflows and processes that help the whole team move faster. A habit of flagging process or tooling improvements when you spot a recurring problem. Bonus Points Experience with REST APIs and authentication protocols such as SAML and SSO. Experience with logging and observability tools such as Datadog or Sentry. Familiarity with AWS or cloud infrastructure basics. Familiarity with SQL and analytics. What Success Looks Like: Within 90 Days You'll: Be fully ramped on DataGrail's product and support workflows, responding to tickets independently. Be able to independently handle day-to-day technical support requests, and know when and how to loop in others for the more complex ones. Successfully investigate a bug, raise it with Engineering with clear repro steps, and close the loop with the customer. Make your first contributions to DataGrail's public documentation. Within 180 Days You'll: Own front-line technical support end-to-end for all the requests that come your way. Contribute regularly to DataGrail's public documentation, both writing new content and reviewing existing pages. Be a reliable partner to Customer Success on customer technical implementation. Start spotting recurring patterns in tickets and sharing early ideas for improving processes and reducing resolution time. Within 365 Days You'll: Be a go-to resource for technical support questions. Help drive down resolution time and consistently meet strong SLA targets, including time to first response. Take ownership of reducing the volume of issues escalated to Engineering, closing gaps in documentation, tooling, and support-level fixes. Stay closely attuned to patterns and pain points across support, proactively raising product gaps as feature requests, and closing documentation gaps yourself rather than just flagging them. Please note that the base compensation range below is a guideline and the final compensation will be based on factors such as qualifications, skill level, and competencies. Our compensation ranges apply to all US-based job postings regardless of state. All full-time regular employees are eligible for equity, health, dental & vision insurance plans, remote-first working environment, 401k savings plan, parental leave, wellness benefits, flexible time off, paid holidays, and a work from home stipend. Benefits are subject to change. Compensation Range $80,000—$100,000 USD About Us: DataGrail is the Agentic Data Privacy Platform. We help the world's leading brands such as HubSpot, FanDuel, Dexcom, Major League Soccer, and Okta automate privacy and control risk with secure, human-governed AI that scales. Powered by Vera, the complete privacy AI agent, and underpinned by an unrivaled 2,500+ integrations and no-compromise security architecture, DataGrail is built to solve complex privacy challenges that others can't. DataGrail is rated 4.8/5 stars on G2 and is a two-time recognized privacy leader by IDC. DataGrail provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Algolia is the retrieval intelligence layer that turns intent into trusted, decision-grade outcomes. Powering more than 1.7 trillion queries a year for over 18,000 customers with millisecond latency and 99.999% reliability, we are the recognized leader for Search and Product Discovery by top industry analyst firms. The Algolia platform turns a company's products, content, and business rules into data that humans, applications and AI agents can act upon. The result is trusted customer experiences with stronger conversions for measurable business impact. As a Customer Success Engineer at Algolia, you will play a key role in ensuring our customers adopt, implement, and scale our agentic, generative, search & discovery platform successfully. You'll partner closely with customers to deliver high-quality technical onboarding, solution design, best-practice guidance, and hands-on implementation support. This role is ideal for someone who is deeply curious, loves solving complex technical problems, and is energized by learning and applying new technologies including modern development patterns, cloud infrastructure, and emerging AI capabilities. You'll work across a variety of customer architectures and use cases, helping teams design performant, scalable solutions while championing technical excellence. You will also support our Professional and Expert Foundation offerings, acting as a Technical Owner for assigned accounts and ensuring smooth delivery through clear communication, rigorous documentation, and thoughtful stakeholder alignment. Success in this role means being proactive, reliable, and collaborative, balancing customer-facing delivery with internal best practices such as strong documentation habits and ongoing knowledge sharing. If you're excited by the idea of shaping customer outcomes, diving into new tools and technologies, and working in a team that values craftsmanship, curiosity, and continuous learning, we'd love to meet you. YOUR ROLE WILL CONSIST OF Act as a consultant on a variety of customers, delivering ad-hoc services tailored around their needs Scope, shape and present technical workshops to drive Algolia's adoption Advise Algolia's customers on the best technical and industry practices around search implementation and optimization Work closely with your account's Customer Success Manager to ensure the customer's long term health through a world-class support experience. Work across the organisation and escalate as necessary for confirmation of solutions or other options. Partner with Product Teams and Engineering to develop subject matter expertise and serve as a product expert to your customers. Develop, maintain and present comprehensive case status reports to customers on a regularly scheduled meeting. Proactively identify and work with the customer to resolve technical risks and bottlenecks. Provide guidance on how to optimise the use of their environment. YOU MIGHT BE A FIT IF YOU HAVE 4+ years experience in a customer-facing technical role (CSE, SE, SA, consultant), ideally in the SaaS space Functional knowledge of at least one programming language such as: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python Experience with REST API, database management, and web development technologies Experience delivering technical workshops of various nature (training, knowledge transfer, implementation, code review) A lifelong learning and growth mindset Strong desire to help people solve problems with the ability to explain complex technical concepts to a broad audience Proficiency in communicating complex technical issues to both technical and non-technical audiences via phone and email channels Excellence in time management, task prioritization, and evaluation of situational urgency Travel to customers' locations may be required occasionally NICE TO HAVE Experience implementing or optimising search & discovery experiences Experience designing and developing generative AI and agentic application Experience working in a high-growth SaaS environment Familiarity with iOS & Android platforms. Experience supporting open-source projects & their GitHub communities. Experience with Shopify, Magento, and Salesforce a plus #LI-remote Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. On-Target Earnings Pay Range $130,500—$163,000 AUD FLEXIBLE WORKPLACE STRATEGY: Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We've recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page . All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. We'll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world's best search & discovery technology, we'd love to review your application!
About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors. About This Job The Senior Project Manager, GTM Launch owns the launch management system that gets Dutchie's feature and product launches from ready-to-launch through adoption and measurable impact across our full product suite. This is a senior, autonomous role within Revenue Operations, acting as the connective tissue across Product, Engineering, Enablement, Marketing, Support, go-to-market teams, and most importantly, our customers. You will lead complex launches with minimal oversight, proactively surface risk before it becomes an escalation, and own change management for both internal teams and customers. You'll be equally comfortable driving a cross-functional operating cadence, influencing senior stakeholders when scope or timing is at risk, and pulling adoption data yourself to measure success and impact. Success is not simply shipping on time; it is ensuring teams are ready, customers understand the value, adoption follows, and each launch makes the next one better. What You'll Do… Own end-to-end project management for assigned feature and product launches — scoping, sequencing, timelines, dependencies, go/no-go criteria, and post-launch follow-through — in partnership with Product and Engineering leads. Maintain the launch board as the single source of truth, ensuring active launches have clear status, ownership, dependencies, risks, decisions, and next steps. Establish and run efficient, action-oriented launch cadences that keep cross-functional teams aligned, surface decisions early, and drive clear accountability. Design and run internal change management for each launch, including readiness plans for Sales, CSM, Support, Implementation, Marketing, and Enablement, with clear ownership of what must be true before GA. Design and run customer-facing change management, including rollout sequencing, customer communications, pilot or cohort strategy, and coordination with Marketing and Support. Proactively identify blocked or at-risk work, clarify tradeoffs, and coordinate solutions before stakeholders have to escalate. Translate changes in scope, timing, or dependencies into clear downstream business and customer impact, and drive the right stakeholders toward decisions. Develop working product knowledge deep enough to answer audience, functionality, and semi-technical questions on each launch without unnecessary escalation, connecting feature-level detail to customer and business impact. Partner closely with Technical Writing and Enablement, validating that release notes, training materials, internal guidance, and customer communications accurately reflect product functionality and positioning. Define success metrics before launch across internal readiness and external outcomes such as adoption, activation, usage, customer sentiment, and support volume. Monitor post-launch performance and proactively engage pilot, alpha, or early-adopter customers to identify friction, validate value, and surface emerging risks. Build feedback loops that turn launch data and customer signals into action — flagging underperformance quickly and driving retrospectives that result in clear owners and follow-through. Continuously improve the launch operating system by identifying high-leverage process, tooling, or automation opportunities and driving stakeholder alignment through implementation. Use AI and the broader tool suite to accelerate research, synthesize launch signals, improve documentation and reporting, identify risk patterns, and reduce manual work — while applying judgment and validating outputs. What You Bring 5+ years of project or program management experience, with meaningful ownership of feature or product launches in a SaaS or technology GTM environment. Demonstrated ownership of change management for both internal teams and external customers, including readiness, communications, rollout strategy, and adoption. Strong analytical orientation: able to define launch success metrics, pull and interpret product or usage data, and translate findings into action. Proven track record of proactive communication and risk management — surfaces issues early, frames tradeoffs clearly, and drives toward resolution. Strong facilitation and operating-rhythm skills: keeps cross-functional groups focused, drives decisions, and creates clear accountability without relying on formal authority. Demonstrated curiosity and follow-through: builds enough product and domain expertise to represent launches credibly with stakeholders and customers, and validates rather than assumes. Experience improving cross-functional processes, systems, or tooling and driving those changes through adoption. Excellent written and verbal communication; able to influence senior stakeholders, hold a line on scope or timeline with empathy, and adapt communication for technical, GTM, and customer audiences. It's a Bonus if You… Experience with SQL, Excel/Sheets, and BI or product analytics tools such as Hex or Pendo for pulling and interpreting launch data directly. Experience using AI/LLM tools to improve research, synthesis, documentation, reporting, workflow automation, or decision support. Cannabis, regulated industry, or other multi-segment (SMB / Mid-Market / Enterprise) GTM experience. Background working in or alongside a Revenue Operations function structured around the full customer lifecycle. You'll Get… We are targeting a starting salary of $102,000 - $138,000 based on the intended level for this role. In addition to cash compensation, our total rewards package includes: Full medical benefits including dental and vision plans to ensure you always have the best care. Equity packages in the form of stock options to all employees. Technology (hardware, software, reading materials, etc..) allowance Flexible vacation and sick days At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors. About This Job We are seeking a detail-oriented, highly curious Senior Tax Analyst to join our finance team. This position is ideal for a professional with a foundational tax background who is ready to take on greater responsibility in corporate tax provisioning, general ledger accounting, and cross-departmental collaboration.In this role, your work will be reviewed by senior tax leadership, providing a strong mentorship environment where you can refine your technical skills and deepen your understanding of corporate tax operations. What You'll Do… Tax Accounting & Provision (ASC 740): Lead the preparation and calculation of quarterly and annual income tax provisions under ASC 740. Prepare deferred tax asset/liability calculations, tax basis balance sheets, and valuation allowance analyses. Assist with tax footnote disclosures and tax rate reconciliations. Indirect Tax & Sales Tax Management: Reconcile monthly, quarterly, and annual sales and use tax returns across multiple state and local jurisdictions. Audit and verify customer exemption certificates and resolve billing tax disputes. Support state and local sales tax audits by gathering documentation and transaction details. General Ledger & Financial Reconciliation: Prepare month-end, quarter-end, and year-end tax-related general ledger journal entries. Perform detailed monthly balance sheet account reconciliations for role related accounts (e.g., accrued taxes, deferred taxes, sales tax payable, payroll tax payable). Identify, investigate, and resolve variances or discrepancies in tax accounts promptly. Cross-Departmental Collaboration & Communication: Serve as a primary tax contact for AP, AR, Accounting, and Legal departments to resolve tax-related operational inquiries. Clearly communicate tax requirements and guidelines to non-tax stakeholders across the organization. What You Bring Bachelor's degree in Accounting, Finance, or related field. 2–4 years of relevant tax experience in public accounting, corporate tax, or a hybrid environment. Working knowledge of ASC 740 income tax accounting principles and general sales tax concepts. A natural tendency to ask "why," dig beneath the surface of numbers, and trace data back to its source to understand root issues. Ability to articulate complex tax concepts clearly and concisely, both in written reports and verbal conversations with non-tax teams. Comfortable working in a structured environment where work papers and calculations are rigorously reviewed for technical precision. A plus would be any experience with Zuora, Sage, Anrok, Salesforce. Experience with or exposure to AI-powered tools (e.g., through personal or professional use), with an interest in leveraging AI to improve efficiency in tax operations. Bonus: CPA designation or progress toward CPA certification. You'll Get… We are targeting a starting salary of $75,000 - $120,000 based on the intended level for this role. In addition to cash compensation, our total rewards package includes: Full medical benefits including dental and vision plans to ensure you always have the best care. Equity packages in the form of stock options to all employees. Technology (hardware, software, reading materials, etc..) allowance Flexible vacation and sick days At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.