Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. We're now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you'll embed with customers to build Enterprise-grade Fin deployments. You'll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-to-market teams to design, build, and implement data-driven solutions that unlock measurable impact. You'll also feed insights from these frontline deployments back into Intercom's product and strategy — helping shape the future of AI customer service. This is a high-ownership role for someone who thrives in ambiguous environments, is energized by solving complex, real-world problems with data, and is motivated by seeing their work translate into both customer impact and product evolution. What will I be doing? Drive the adoption of Fin by helping customers automate and scale their support operations. Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact. Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin. Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development. Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact. What skills do I need? Proven ability to apply data science in real-world business contexts to drive measurable outcomes. Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering. High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing. Excellent communication skills, both technical and non-technical. Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using. Excellent SQL and production-aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems. Experience with AI/ML evaluation, LLM-driven applications, or conversational AI. Willing to travel and work on-site with customers to build deep relationships and uncover insights firsthand. Bonus skills and attributes Experience in technical consulting, customer-facing analytics, or SaaS product data science. Experience reframing the problem, not just solving it, you've spotted when the question you were handed wasn't the right one, and changed what got worked on. Experience applying AI to scale the data science workflow. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Become an Engineering Manager for one of our teams in Berlin. You'll lead a team of engineers working on products and systems that create meaningful impact for our customers and our business. This is an opportunity to lead an existing team, partner closely with product and design, and help raise the bar for high performance in how we work. You'll bring clarity to complex problems, support your team to deliver great outcomes, and contribute to a healthy, inclusive engineering culture. What will I be doing? Partnering with engineering, product and design leaders to shape team direction and strategy. Translating strategy into clear goals, priorities and measurable impact with the help of your team. Enabling your team to achieve high levels of productivity, performance, reliability and quality. Teaching, mentoring, coaching and acting as a role model for engineers and other engineering managers. Creating a collaborative, inclusive and supportive team culture focused on fast, focused, high-impact execution. Supporting effective planning, decision-making and communication across your team and wider engineering. Helping to shape and evolve our engineering culture by contributing to engineering organisation programmes. What skills do I need? We recognise that lists like this can sometimes appear to be strict requirements, but that's not the case. Even if you feel you have a subset of the experience below, that's ok—we'd love to talk to you. An ability to lead engineering teams that deliver meaningful impact. Experience developing and supporting a team of engineers through personal growth and career progression. A track record of partnering with product and design leadership to deliver great outcomes. Demonstrated impact in a technical leadership or engineering management role. Strong communication and collaboration skills, with the ability to work effectively across disciplines. A growth mindset and eagerness to learn. The ability to thrive in an ambiguous environment with a high degree of autonomy. How will I be supported? You'll have a structured onboarding experience to help you get up to speed quickly in Berlin and across Intercom. You'll have a close group of management peers to collaborate with and learn from. We invest in our managers, supporting individual career development through training, coaching and regular feedback. You'll have opportunities to contribute to and learn from our wider engineering community. Benefits We're a well-treated bunch, with awesome benefits. If there's something important to you that's not on this list, talk to us. Competitive salary and equity in a fast-growing company. A flexible, hybrid way of working from our Berlin location. Regular compensation reviews—we reward great work. Health, wellbeing and insurance benefits designed for our employees in Germany. Family-friendly leave and support in line with local requirements and company policy. Flexible time off so you can take a break when you need it. A well-equipped Berlin office, including lunch and kitchen provisions. A MacBook as standard, with flexibility to choose the equipment that helps you do your best work. #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
MongoDB is looking for a driven and results-oriented Renewal Specialist to join our North America Renewals Team supporting Public Sector. In this role, you will play a key part in delivering a world-class renewal experience for our Public Sector customers while driving strong retention outcomes for MongoDB's business. Success in this role requires exceptional communication and interpersonal skills, operational excellence, deal formulation and negotiation experience, a strong aptitude to learn MongoDB products and policy, and solid relationships with internal stakeholders. We are looking for someone who thrives in a fast-paced and ever-changing environment and who is motivated by the opportunity to have a big impact on your team, customers, and MongoDB's business. WHAT YOU WILL BE DOING As a Renewals Specialist at MongoDB, you will be responsible for managing the renewal process for our Public Sector customer base, ensuring the seamless continuation of their partnerships with MongoDB while maintaining strong customer relationships and retention outcomes. You will work closely with Sales, Customer Success, Legal, Finance, and other cross-functional teams to navigate the unique procurement, contracting, and compliance requirements associated with Public Sector customers. RENEWAL MANAGEMENT Proactively manage the end-to-end renewal process for assigned Public Sector accounts, owning timelines, coordination, and execution to drive strong retention and renewal outcomes Understand the unique considerations associated with government and Public Sector customers, including procurement requirements, contracting processes, budget cycles, and compliance considerations. Engage customers approximately 120 days in advance of renewal to understand requirements, establish timelines, and proactively address potential obstacles to renewal. Prepare renewal quotes, order forms, and contracts, ensuring accuracy and alignment with MongoDB policies and applicable Public Sector requirements. Navigate longer and more complex procurement cycles, coordinating closely with customers and internal stakeholders to ensure renewals are completed within required timelines. Partner with account executives and other sales stakeholders to identify opportunities for expansion, consolidation, or changes to existing agreements. Maintain accurate renewal forecasts and ensure CRM data reflects the latest customer, commercial, and procurement status. DATA ANALYSIS & FORECASTING Utilize CRM, reporting, and other data tools to track renewal performance, forecast outcomes, and identify at-risk accounts. Monitor renewal timelines, customer engagement, procurement milestones, and other indicators to proactively manage the Public Sector renewal portfolio. Provide regular updates to management on renewal status, risks, opportunities, and key performance metrics. CROSS-FUNCTIONAL COLLABORATION Work closely with Sales, Customer Success, Legal, Finance, Deal Desk, and other internal stakeholders to ensure a coordinated approach to Public Sector renewals. Partner with Public Sector sales teams to align on account strategy, customer engagement, commercial terms, and renewal execution. Coordinate internal resources to address customer-specific contracting, procurement, security, and compliance requirements. Help establish repeatable processes and best practices for managing the unique complexities of Public Sector renewals. WE'RE LOOKING FOR SOMEONE WITH: 2+ years of experience in a customer-facing sales, renewals, account management, or revenue role within a fast-paced, competitive environment. Demonstrated experience owning deals or commercial outcomes through close, including renewals, expansions, or contract execution. Experience working with Public Sector, government, education, or other highly regulated customers Familiarity with Public Sector procurement processes, contracting requirements, government buying cycles, or cooperative purchasing vehicles is a plus. A track record of strong performance against defined targets, metrics, or goals. Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally. Strong problem-solving, organization, project management, and negotiation skills. Ability to manage multiple concurrent renewals with varying levels of complexity while maintaining attention to detail and meeting critical deadlines. Talent for building strong relationships with internal and external stakeholders, including customers, sales teams, procurement teams, and cross-functional partners. Ability to navigate complex processes and proactively identify and resolve obstacles to successful renewal execution. Self-motivated with a strong drive to succeed and the ability to operate effectively in an evolving environment. Prior exposure to database, cloud, infrastructure, or enterprise technology is a plus. WHY JOIN NOW MongoDB invests heavily in the development of each of our new hires & continuous career development. Best in breed Sales training, including our comprehensive GTM Academy and development programs. Generous and competitive benefits (parental leave, fertility & wellbeing support). Friendly and inclusive workplace culture — Life at MongoDB . About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $66,560 — $66,560 USD
We're looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB's marketing technology ecosystem. The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision. You'll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems. A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Main Responsibilities: Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment Monitor, troubleshoot, and optimize existing integrations for reliability and performance Create and maintain documentation, including automation playbooks and best practices Act as a subject matter expert and consultant within Marketing on process design and automation strategy Support governance, compliance, and change management related to system workflows and integrations Requirements: 5+ years of experience in marketing operations, marketing technology, or process automation roles Experience with Workato (or similar tools like Mulesoft) and its connectors specific to Marketo, Iterable, Salesforce, Hubspot or data warehouses Prior experience with AI orchestration frameworks, LLM-driven automation tools and MCPs Strong understanding of marketing automation platforms (e.g., Marketo, Iterable) and CRM systems (e.g., Salesforce) Comfort working with APIs, data mappings, and system schemas to build and maintain integrations Demonstrated ability to translate business problems into technical solutions that improve process efficiency Experience with AI or ML-driven tools in marketing workflows (e.g., enrichment, scoring, content automation) Proven experience applying structured testing methodologies to ensure quality, reliability, and continuous process optimization Strong communication and documentation skills, able to partner with technical and non-technical teams Curious, detail-oriented, and proactive, driven to optimise and automate wherever possible Bachelor's degree in Marketing, Information Systems, or a related field (or equivalent experience) Bonus Points: Knowledge of data governance, privacy compliance, and workflow versioning Familiarity with Python, SQL, or other scripting for workflow automation Exposure to enterprise-scale marketing ecosystems or high-growth SaaS environments About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273561416
The Regional Marketing Manager is a key execution engine within MongoDB's newly created AMER Marketing Hub based in Mexico City. MongoDB is looking for a driven, analytical, and experienced Regional Marketing Manager based in Mexico City to join our high-performing AMER Marketing organization. In this role, you will be responsible for driving account expansion, developer groundswell, pipeline generation and deal acceleration across North America (US/Canada) while scaling impactful virtual programs across the region. Working directly under the leadership of the LATAM Regional Marketing Lead, you will collaborate daily with AMER Regional Marketing Managers, ABM Leads, Developer Relations, and Marketing Operations. You will own, build, and execute integrated field marketing plans that encompass high-touch regional events (Developer Days, AI Builder Days, sponsorships, pipeline acceleration dinners) and scalable virtual initiatives (Skill Badge workshops and webinars). Because this role directly owns field execution in US territories, on-site presence is critical. You will spend 20–30% of your time traveling to US markets to lead event execution, partner with local sales teams, and engage directly with developers, architects, and C-level executives. Key Responsibilities 1. Program Execution & Operations Build, own, and execute an integrated marketing plan for assigned territories in North America, aligning programs directly with regional sales goals and routes to revenue Serve as a trusted partner to Sales leadership and Account Executives, understanding territory needs, strategic account challenges, and key decision-making personas Manage the regional marketing budget for assigned programs, ensuring disciplined allocation, optimization, and strong ROI Support MongoDB flagship events, regional roadshows, third-party conferences, and executive dinners 2. Scalable Virtual Programs & Developer Groundswell Lead and scale high-volume, virtual engagement programs across NAMER, including hands-on Skill Badge workshops, technical webinars, and virtual enablement series Build developer groundswell across assigned accounts, tracking and reporting on developers enabled and certified within the region Work closely with cross-functional teams (Developer Relations, Product Marketing, ABM, and Partner Marketing) to deliver cohesive end-to-end buyer and developer journeys 3. AI Adoption, Process Innovation & Workflow Automation Demonstrate strong curiosity and a forward-thinking mindset in the AI Era, continuously exploring and adopting AI tools and technologies to optimize daily marketing operations Proactively identify manual bottlenecks and implement AI-driven workflow automations to improve process efficiency and team output Operate with high autonomy, independence, and adaptability, maintaining the flexibility needed to navigate evolving GTM priorities, cross-border timezone alignment, and fast-paced regional requests 4. Data, Analytics & Performance Tracking Track, measure, and report on program performance, MQL generation, pipeline creation, deal velocity, and Net Annual Recurring Revenue (NARR) influence Utilize Salesforce, Tableau, and marketing automation tools to deliver rigorous quarterly retrospectives and actionable insights to leadership Experiment with new campaign formats and iterate quickly based on data-guided insights Deliver post-event performance recaps and highlight best practices that can be scaled across NAMER Qualifications Location: Must be based in or near Mexico City (CDMX) US Travel & Documentation: Ability and willingness to travel 20–30% of the time to North America (US/Canada). Must possess a valid Passport and a US Visa Language Proficiency: Exceptional written and verbal English fluency is required (daily interaction with US cross-functional teams) 3–6 years of B2B field marketing, regional marketing, or demand generation experience in enterprise SaaS, cloud, or technology companies AI & Automation Mindset: Practical experience or strong proficiency using AI tools to automate marketing workflows, streamline tasks, and increase operational output independently Adaptability & Independence: High degree of flexibility, proactive problem-solving skills, and the ability to work self-sufficiently across timezones and shifting priorities Proven track record building and executing complex field marketing plans in direct alignment with Sales teams Strong proficiency with B2B marketing stacks (Salesforce, Wrike, Tableau, Jira, and event management platforms) Analytical and metrics-driven mindset with proven capability to prove ROI against marketing spend Excellent communication, stakeholder management, and project leadership skills with a positive, can-do attitude Familiarity with developer, architect, or IT decision-maker (ITDM) audiences and developer marketing programs What Success Looks Like in Year 1 Seamless onboarding into the AMER Marketing Hub and immediate operational partnership with US regional leads High-quality, flaw-free execution of assigned Developer Days, AI Builder Days, and virtual Skill Badge workshops Consistent achievement of SLAs for campaign setup, lead upload, and post-event reporting Positive feedback and strong trust built across Sales and Marketing counterparts Position Details Reports to: Regional Marketing Lead, LATAM Location: Mexico City (CDMX), Mexico Travel Requirement: 20–30% travel Department: Marketing – Regional / Revenue Marketing AMER About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req. ID: 3273564358
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About the job The database market is massive and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a Director, Sales Strategy & Planning to support MongoDB's growth. This role sits within our global Sales Strategy & Planning organization and serves as a critical business partner to senior sales leadership, helping our field teams move faster, operate with more rigor, and unlock growth. You will be the strategic thought partner and operational counterpart to sales leadership, and you will lead and develop a team of Strategy & Planning professionals. You will own the operating rhythm of the business and translate strategy into execution across planning, performance management, forecasting, sales productivity, and high-priority initiatives. The role As the Director, Sales Strategy & Planning, you will: Serve as the primary Strategy & Planning business partner to senior sales leadership, shaping priorities, driving decisions, and ensuring execution against the business's most important goals Lead, coach, and develop a team of Strategy & Planning professionals, setting priorities and creating a high-accountability, high-trust team environment Own the analytical rhythm of the business, including QBRs, MBRs, deep dives, leadership reviews, and performance readouts Drive annual and quarterly planning, including segmentation, territory and coverage design, capacity and headcount planning, productivity analysis, and budget partnership. Own forecast rigor for the business in partnership with the central forecasting team, and deliver a clear, accurate weekly view of risk and upside Partner cross-functionally with Finance, Sales Operations, Analytics, Compensation, Marketing, and other GTM stakeholders to align assumptions, timelines, and operating mechanisms Turn complex data and business signals into clear narratives and actionable recommendations for senior leaders Identify process gaps, organizational friction, and scaling opportunities, then design and implement pragmatic solutions What you'll do Partner the business Act as a trusted advisor to sales leadership on business performance, growth opportunities, coverage model effectiveness, and execution risk Bring structure and clarity to ambiguous business questions and convert them into practical action plans Support leadership forums with high-quality agendas, pre-reads, analyses, and follow-through Lead the team Manage, coach, and develop Strategy & Planning professionals, including career development and raising the bar on analytical quality Set clear priorities and operating expectations across recurring cadences and strategic projects Ensure the team operates as an integrated extension of the sales leadership team rather than a separate support function Own planning and operating rhythm Lead the planning calendar across annual planning, quarterly reviews, budget checkpoints, and leadership reviews Drive end-to-end execution of major planning workstreams with strong cross-functional coordination and timely decisions Standardize templates, definitions, and business review materials with the global Strategy & Planning team where consistency improves execution Drive insight and execution Build analyses that connect business performance to actions on coverage, segmentation, productivity, investment, and organizational design Partner with Finance and Analytics to develop simple, executive-ready views of performance and tradeoffs Pilot and operationalize new programs and process improvements that improve sales productivity and business results Who you are Experience & background 10+ years of experience in Sales Strategy, Sales Operations, Consulting, Analytics, Finance, or a similar strategic business role [confirm years for Director band] Proven experience leading and developing teams, including managers or senior individual contributors Track record as a business partner to senior sales or GTM leaders, ideally in a high-velocity, volume-oriented segment such as Mid-Market or Commercial Experience owning forecasting, annual planning, territory or capacity design, and business review cycles Experience in a fast-paced, high-growth software environment; consumption or cloud business models a plus Skills & mindset You know what makes sales teams thrive and can connect strategy, operations, and execution in a practical way You are an excellent communicator who moves between analytical detail and executive-level storytelling You are comfortable challenging assumptions, surfacing risks, and influencing decisions with data and judgment You thrive in ambiguity and can turn loose problem statements into structured plans and outcomes You have a strong bias for action and ownership, and are known for making things happen, not just tracking them You are a strong people leader who builds high-performing, engaged teams Advanced proficiency with data and spreadsheets; familiarity with Salesforce and BI tools is helpful Success in this role means building a strong Strategy & Planning team, strengthening the decision-making capacity of sales leadership, and ensuring the business has the operating discipline, insights, and execution support needed to deliver against its goals. About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 3273564965 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $0.01 — $0.01 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Singapore What you will do The Strategic Pursuits Customer Engineer (CE) is a trusted technical advisor and strategic partner to a focused portfolio of Cloudflare's most important accounts. You will work alongside account teams and senior customer stakeholders to understand each organization's business priorities, technology landscape, and long-term transformation agenda—and translate them into measurable outcomes with Cloudflare. This role combines deep technical credibility with strategic account leadership. You will shape multi-year technical strategy, connect Cloudflare's platform capabilities to enterprise-wide initiatives, and orchestrate the right Cloudflare resources across sales, product, support, services, and leadership. You will guide customers from discovery and technical validation through adoption, value realization, renewal, and expansion, while building durable relationships across engineering, security, infrastructure, product, and executive teams. Responsibilities Strategic account technical leadership: Own technical relationships and account strategy for a focused portfolio of strategic customers; align architecture and engagement plans to customer priorities and Cloudflare opportunities. Executive and stakeholder partnership: Build trusted relationships with technical and executive leaders; lead strategic discussions, briefings, workshops, and reviews that connect technology decisions to business outcomes. Enterprise architecture and transformation: Design Cloudflare architectures and phased roadmaps for complex environments, identifying cross-platform opportunities and dependencies. Opportunity shaping and technical validation: Lead discovery and technical validation with account teams, including solution narratives, demonstrations, proof-of-concept plans, and resolution of complex objections. Adoption, value realization, and risk: Coordinate internal teams and partners to support deployment, track customer outcomes, and address adoption risks—without replacing implementation owners. Commercial outcomes and expansion: Connect adoption to retention, renewal, and expansion; identify cross-sell opportunities and contribute technical insight to account and commercial planning. Cross-functional orchestration and customer advocacy: Mobilize Cloudflare experts around customer priorities, represent customer needs internally, and share product feedback. AI and workflow improvement: Use AI and internal tools responsibly to improve research, analysis, documentation, and routine work. Enablement and reusable knowledge: Develop and share technical resources, architecture patterns, workshops, and lessons learned for use across strategic accounts. Requirements Significant customer-facing technical experience supporting large, complex enterprise or strategic accounts. Ability to build lasting technical and executive relationships, influence decisions, and coordinate cross-functional teams. Skill in designing and explaining enterprise network, application, and security architectures, including trade-offs and migration considerations. Deep knowledge of Cloudflare's product suite and the wider security, networking, and cloud landscape. Strong discovery, listening, facilitation, and presentation skills; able to communicate with engineers and C-suite leaders. Understanding of enterprise sales cycles, account planning, SaaS value realization, renewals, and expansion. Bachelor's degree required; MBA or advanced technical degree preferred. Willingness and ability to travel extensively for strategic engagements and industry events. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Bangalore / Mumbai What you will do The Strategic Pursuits Customer Engineer (CE) is a trusted technical advisor and strategic partner to a focused portfolio of Cloudflare's most important accounts. You will work alongside account teams and senior customer stakeholders to understand each organization's business priorities, technology landscape, and long-term transformation agenda—and translate them into measurable outcomes with Cloudflare. This role combines deep technical credibility with strategic account leadership. You will shape multi-year technical strategy, connect Cloudflare's platform capabilities to enterprise-wide initiatives, and orchestrate the right Cloudflare resources across sales, product, support, services, and leadership. You will guide customers from discovery and technical validation through adoption, value realization, renewal, and expansion, while building durable relationships across engineering, security, infrastructure, product, and executive teams. Responsibilities Strategic account technical leadership: Own technical relationships and account strategy for a focused portfolio of strategic customers; align architecture and engagement plans to customer priorities and Cloudflare opportunities. Executive and stakeholder partnership: Build trusted relationships with technical and executive leaders; lead strategic discussions, briefings, workshops, and reviews that connect technology decisions to business outcomes. Enterprise architecture and transformation: Design Cloudflare architectures and phased roadmaps for complex environments, identifying cross-platform opportunities and dependencies. Opportunity shaping and technical validation: Lead discovery and technical validation with account teams, including solution narratives, demonstrations, proof-of-concept plans, and resolution of complex objections. Adoption, value realization, and risk: Coordinate internal teams and partners to support deployment, track customer outcomes, and address adoption risks—without replacing implementation owners. Commercial outcomes and expansion: Connect adoption to retention, renewal, and expansion; identify cross-sell opportunities and contribute technical insight to account and commercial planning. Cross-functional orchestration and customer advocacy: Mobilize Cloudflare experts around customer priorities, represent customer needs internally, and share product feedback. AI and workflow improvement: Use AI and internal tools responsibly to improve research, analysis, documentation, and routine work. Enablement and reusable knowledge: Develop and share technical resources, architecture patterns, workshops, and lessons learned for use across strategic accounts. Requirements Significant customer-facing technical experience supporting large, complex enterprise or strategic accounts. Ability to build lasting technical and executive relationships, influence decisions, and coordinate cross-functional teams. Skill in designing and explaining enterprise network, application, and security architectures, including trade-offs and migration considerations. Deep knowledge of Cloudflare's product suite and the wider security, networking, and cloud landscape. Strong discovery, listening, facilitation, and presentation skills; able to communicate with engineers and C-suite leaders. Understanding of enterprise sales cycles, account planning, SaaS value realization, renewals, and expansion. Bachelor's degree required; MBA or advanced technical degree preferred. Willingness and ability to travel extensively for strategic engagements and industry events. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Miami, FL OR Atlanta, GA About the Role: We are seeking an entrepreneurial Sales Director to lead our DN/AI Growth Segment, focusing on both the acquisition and expansion of our fastest-growing Startup accounts. In this role, you will scale a high-performing team tasked with bringing the world's most innovative AI companies onto Cloudflare's platform. To thrive, you must bring a founder mentality and deep familiarity with the VC ecosystem to capture high-growth startups at inception. You possess a sharp understanding of the dynamics of the hyperscaler market and the AI landscape, allowing you to position Cloudflare as the definitive infrastructure layer for modern workloads. Finally, you are highly familiar with PLG sales motions, knowing exactly how to identify high-potential, self-serve developer accounts and seamlessly transition them into enterprise expansions. Responsibilities: Own and exceed quarterly revenue targets, driving both high-velocity new logo acquisition and strategic account expansion within the AI and startup ecosystem. Recruit, coach, and develop a world-class sales team, instilling a high-tempo, execution-oriented culture tailored to technical buyers. Effectively articulate Cloudflare's value proposition across our connectivity cloud, including Workers AI, R2 storage, network security, and developer platforms. Partner closely with Product, Growth, and Marketing to seamlessly convert self-serve developer usage into structured enterprise agreements. Act as a key executive sponsor for high-growth startups, founders, and VC partners, positioning Cloudflare as the foundational architecture for the next generation of tech. You might be a good fit if you have: 10+ years of experience in enterprise software sales with at least 3+ leading sales teams A proven track record of leading high-performing sales teams in the cloud infrastructure, SaaS, or developer platform space. A strong understanding of modern application architecture, serverless computing, and how AI startups utilize compute and data storage. Active connections within the tech startup and venture capital ecosystems, with an innate ability to spot and engage high-potential accounts early. Hands-on experience navigating hybrid sales models that blend product-led growth with top-down enterprise execution. A history of thriving in fast-paced, rapidly evolving markets where you can turn ambiguity into clear, actionable sales strategies What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Sr Financial Manager, Partnerships. About the job As Sr. Manager of GTM Finance for Global Partnerships, you will serve as the primary strategic co-pilot to the VP of Global Partnerships. You will design economic models driving our ecosystem strategy across Cloud Marketplaces (AWS, GCP, Azure), Global Systems Integrators (GSIs), and ISVs—ensuring partner incentive investments accelerate usage-based revenue while achieving profitability goals. Responsibilities In this role, you'll: Serve as the primary, trusted financial and strategic advisor to the VP of Global Partnerships and his global leadership team Marketplace Strategy (AWS, GCP, Azure): partner with the marketplace and other cross functional teams in R&D, Marketing, GTM to optimize Twilio's business through cloud marketplaces Ecosystem Monetization: design revenue-share frameworks and co-sell incentives tailored to Twilio's business Program & MDF ROI: Build analytical frameworks to measure the return on Market Development Funds (MDF), partner tier rebates, and GSI enablement investments Executive Decision Support: Deliver synthesized quarterly board-level narratives on partner-attributed versus partner-sourced trends as well as other strategic partner-related priorities Long-Range Planning: lead global partner forecasting, capacity planning, and multi-year investment modeling Unit Economics: Define, build, and monitor critical partner metrics including Partner-Sourced vs. Partner-Influenced Revenue, Margin-Adjusted CAC, and payback periods Commercial Models: Partner with Sales and Legal to evaluate, model, and approve non-standard partner contracts and bespoke commercial structures Develop robust financial models for new market expansion, evaluating the build-vs-buy-vs-partner economics for emerging international regions and product integrations Partner closely with Corporate Accounting and Commission teams to ensure accurate, timely accruals for partner rebates, referral fees, and MDF contra-revenue adjustments Own the global forecasting, budgeting, and month-end accruals for global partnership programs and incentives Collaborate with RevOps, GTM Systems, and Data Engineering to build scalable, automated reporting infrastructure Forge cross-functional alliances to identify margin drivers and scale cost-efficiency within the partner ecosystem. Execute agile scenario planning and ad-hoc analyses for senior leadership regarding partnership investments. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 8+ years of FP&A experience in a progressive financial role Strong financial modeling skills, with experience in forecasting, budgeting, and reporting Excellent business acumen and ability to influence stakeholders with data-driven insights Comfortable working with ambiguity and problem-solving across multiple teams Ability to work independently and think strategically Excellent verbal and written communication skills Highly proficient with Google Sheets or Excel Desired: Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience Experience with Anaplan, Tableau, Looker, and Oracle a plus Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00-$176,900.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00. Based in the San Francisco Bay area, California: $166,400.00-$208,000.00. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 10/12/26 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Figma Research team is hiring an experienced researcher to support our core product, Figma Design, and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and laddering key user needs to critical product decisions — tackling our highest impact problems and influencing company strategy for both the short- and long-term. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design Partner closely with product leaders to identify opportunities, generate strategy, and define success Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses Translate research insights into a compelling narrative that shapes product roadmap priorities Advocate for the role of Research as a strategic partner in the business process We'd love to hear from you if you have: 7+ years of experience in UX research or user insights at a high growth B2B SaaS company Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action Ability to balance speed, rigor, and competing inputs — pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways While it's not required, it's an added plus if you also have: 2+ years in product design, user centric product management, product development, and/or front end engineering A familiarity and depth of experience using Figma's products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a Payroll Program Manager to help scale Figma's global payroll operations and lead complex payroll initiatives across AMER and EMEA, with support for APAC initiatives as needed. This is a high-impact individual contributor role that combines deep payroll expertise with program management, operational execution, and cross-functional partnership. You'll drive delivery of payroll initiatives from planning through implementation, including vendor implementations, new-country launches, process improvements, systems integrations, automation, and other initiatives that span Payroll, Benefits, HRIS, Accounting, People, and external partners. You'll also stay close to payroll operations and provide processing or review support when needed. As Figma continues to grow globally, this role will help create more scalable, consistent, and efficient payroll processes while ensuring regional teams have the support they need to deliver accurate and timely payroll. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead delivery of payroll initiatives from planning through implementation, including vendor transitions, new-country launches, system integrations, and process changes Partner with regional Payroll teams to define requirements, manage dependencies, identify risks, and drive projects to completion Work closely with Benefits, HRIS, Accounting, People, and other partners to translate business changes into effective payroll solutions Partner with global payroll vendors to drive project delivery, resolve implementation or operational issues, and escalate risks as needed Identify opportunities to simplify, standardize, automate, and improve payroll processes across regions Support payroll operations across the full cycle, including review, validation, troubleshooting, and processing coverage when needed Help establish scalable program management practices, documentation, and visibility across the global payroll portfolio Use data, technology, automation, and AI where appropriate to improve payroll efficiency, controls, and Figmate experience We'd love to hear from you if you have: 8+ years of experience in global or multi-country payroll, including hands-on support across AMER and EMEA Proven experience leading payroll implementations, vendor transitions, system integrations, or other complex payroll programs, including international expansion or new-country launches Hands-on knowledge of payroll operations from processing through reconciliation and issue resolution Experience working with global payroll vendors and cross-functional stakeholders; Workday experience required Excellent program management, prioritization, and execution skills, with the ability to influence and drive accountability across teams without direct authority, and strong judgment and communication in a high-growth global environment While it's not required, it's an added plus if you also have: Experience in a high-growth SaaS or technology environment Hands-on experience with ADP Compliance and other international vendors Experience supporting APAC payroll operations, vendor consolidation, or global payroll transformation Familiarity with equity, mobility, benefits, or pension-related payroll Experience using automation or AI to improve payroll processes At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $202,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .