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Product Marketing Lead In Brief We're a rapidly growing startup on a mission to make healthcare proactive by empowering physicians, nurses, and care team members with real-time data to save lives. As our Product Marketing Lead, you will own how we show up for health system leaders. That covers the sales content that moves deals forward, the messaging behind each new module, and the story we tell customers who are ready to grow with us. Who We Are Bayesian Health 's mission is to improve patient outcomes by empowering clinicians with the insights they need to make the right decision for the right patient at the point of care. We're a diverse team of clinicians, engineers, AI experts, product designers, and performance improvement leaders committed to enabling smarter, patient-specific care delivery through unlocking the power of data. We're funded by top tier tech and biotech investors: Obvious Ventures, Andreessen Horowitz, American Medical Association's venture arm, Catalio Partners, and LifeForce Capital. Recent recognitions include Forbes AI Top 50, World Economic Forum Tech Pioneer, Time Best Inventions, and BioTech AI Company of the Year. Read more about our peer-reviewed research in Nature Medicine associating our products with improved patient outcomes. About the Role This role spans three connected areas of product marketing: sales enablement, module marketing, and customer expansion. You will own all three end to end. Most of your energy will go to enablement, expansion, and module marketing, in that order of urgency as the field and our roadmap demand. Product marketing is a function we are still building. You will be our dedicated product marketer, so you will set the standards, templates, and systems as much as you follow them. You will decide what gets built next based on what Sales and Client Success tell you is moving deals and renewals. As the team grows, you may have the chance to mentor more junior marketers. What You'll Own Sales Enablement Own the core sales content library, including the sales deck, two-pagers, white papers, and collateral that quantify our impact for buyers and customers. Keep it accurate and current as the product and the market change. Work with Sales to learn which pieces move deals forward and which ones don't. Deal-Specific Content Build tailored content for late-stage opportunities, such as custom one-pagers and slides. Take a rough brief from a sales rep and return a polished deliverable without a heavy process around you. Be able to point to specific content you built that helped advance or close a deal. Competitive Intelligence Maintain competitive intel and battlecards as the market shifts. Keep them current without being asked, so reps never walk into a conversation with outdated information. Product and Module Marketing Develop positioning and messaging by module and buyer. Build module deep-dive materials and lead go-to-market for module launches, including palliative care and deterioration. Customer Expansion Partner with Client Success on expansion messaging, executive steering committee and QBR materials, and release communications for existing customers. Help customers see the value they are already getting and what more is possible. Buyer Messaging Write for the full health system buying committee, including CMOs, CMIOs, CIOs, CFOs, and quality leaders. Translate clinical outcomes and technical capabilities into language that resonates with clinical, operational, and financial stakeholders. Make a business case land with a C-suite, not just a product pitch. Cross-Functional Partnership Join deal calls and QBRs. Pull roadmap details from Product proactively, and work with Clinical to keep every claim credible. Surface what is working in the field and feed market and competitive insight back into the business. What You'll Bring 5+ years of product marketing experience in healthcare technology, with direct experience marketing to health system executive buyers A bachelor's degree A record of building positioning, messaging, enablement, and launch programs that sales teams actually use A track record of deal-specific content tied to advanced or closed opportunities Experience writing for CMOs, CMIOs, CIOs, CFOs, and quality leaders, and supporting long, multi-stakeholder deals into health systems Working knowledge of how enterprise health system deals move, including committee-based buying, clinical validation, IT and security review, and budget cycles Exceptional writing that is clear, credible, and evidence-based, with first drafts that need little rework Self-direction in a fast-moving startup, including the instinct to spot what is missing and build it without being asked Strong partnership habits with Sales, Product, Client Success, and Clinical teams Nice to Haves Product or customer marketing experience with an installed base, including expansion or upsell campaigns Familiarity with clinical AI, clinical decision support, or quality and safety improvement Experience informally mentoring a more junior marketer Life at Bayesian We're a small, mission-driven team building AI tools that help clinicians catch life-threatening conditions earlier. We work remotely but stay closely connected in real time. We believe that closer collaboration helps us move faster for the hospitals and patients who depend on us. Our values guide how we work every day: Patients at the center. We hold ourselves to a high bar for excellence and impact. Hard problems, real breakthroughs. We pursue new ideas even when it's uncomfortable. No surprises, clear signals. We communicate clearly and honestly, so teams and customers can trust us. Whole people, shared respect. We treat teammates with respect and make space to grow. Truth seekers, stronger together. We debate openly and align around shared goals. What We Offer Medical, Dental & Vision: Coverage through Anthem Blue Cross Blue Shield, including an HSA-eligible option, plus dental and vision through Guardian/VSP. Bayesian covers the majority of your premium and a meaningful share of your dependents' coverage. Enrolled members also get access to One Medical for same-day and 24/7 virtual primary care. Life & Disability: Life insurance, short-term disability, and long-term disability, fully company-paid. 401(k): A company retirement plan with your choice of investment approach. Wellbeing: Free mental health support through Spring Health, plus additional wellness resources including pet care benefits and more. Time Off: Generous PTO that grows with tenure, paid sick time, paid holidays, and occasional company-wide self-care days. Equity: You'll also receive equity, so you share directly in what we build together. Team Retreats: A fully paid annual company retreat to connect with the team in person. Equipment: Your choice of Mac hardware, a one-time home office stipend, and ongoing reimbursement for internet and phone costs. Team: Marketing Reports to: Head of Marketing Level: Senior individual contributor Employment Classification: Full-Time with Benefits FLSA Status: Exempt Location: Remote - US Only Salary: $160,000 - $180,000 Candidates based in certain high-cost cities may be eligible for a geographic premium. Equity: Eligible Synchronous Hours: 11a-5p ET (8a-2p PT) Bayesian Health provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Bayesian Health is committed to providing reasonable accommodations to qualified individuals, including for disability, pregnancy-related conditions, and religious practice. If you need accommodation during the application or interview process, contact careers@bayesianhealth.com. Candidates must have current, unrestricted authorization to work in the United States. Bayesian Health does not provide visa sponsorship for this position. Bayesian Health participates in E-Verify. This job posting describes the general nature of the role. Employment with Bayesian Health, if offered, is at-will, and duties may evolve over time.

Clinical Quality Consultant In Brief We're a rapidly growing startup on a mission to make healthcare proactive by empowering physicians, nurses, and care team members with real-time data to save lives. You'll support product quality for an FDA-cleared, AI-driven clinical platform, from complaint investigation once it's live in hospitals, to the quality system and regulatory record that hold it all together. Who We Are Bayesian Health 's mission is to improve patient outcomes by empowering clinicians with the insights they need to make the right decision for the right patient at the point of care. We're a diverse team of clinicians, engineers, AI experts, product designers, and performance improvement leaders committed to enabling smarter, patient-specific care delivery through unlocking the power of data. We're funded by top tier tech and biotech investors: Obvious Ventures, Andreessen Horowitz, American Medical Association's venture arm, Catalio Partners, and LifeForce Capital. Recent recognitions include Forbes AI Top 50, World Economic Forum Tech Pioneer, Time Best Inventions, and BioTech AI Company of the Year. Read more about our peer-reviewed research in Nature Medicine associating our products with improved patient outcomes. About the Role When a care team asks why an alert did or did not fire, that question comes to our Clinical Production Support team, and answering it well takes real clinical judgment. Clinical case reviews are the largest share of that work and the heart of this role. You will investigate what happened in a given encounter, reach a sound and defensible conclusion, and communicate it clearly to the clinicians and client teams who asked. Strong clinical reasoning is the foundation. On top of it, you will build a working understanding of how the product behaves, including how flags are generated, how suppression logic works, and how data moves from the EHR into the model. That technical fluency is taught here rather than expected at hire. The same is true of the medical device regulatory side, where you will grow into product complaint handling and, once trained, contribute to the disposition of possible anomalies that gate our releases. This is a function still being built. Case volume is growing faster than the process around it, so you will be writing and improving the review standards, templates, and escalation paths as much as you follow them. What You'll Own Clinical Case Review Perform clinical case reviews on sepsis alerts: work the encounter record, establish the clinical timeline, determine whether the alert behaved as designed, and produce an internal case review with cited evidence and a recommended next action. Product & Technical Fluency Build and apply working knowledge of how the product generates, suppresses, and delivers flags, including the EHR data that drives it, so your conclusions hold up to both clinical and technical scrutiny. Review the AI-assisted triage and classification our tooling performs, including investigation and complaint classification, ticket creation, and draft acknowledgements, and correct them where the clinical facts don't support the output. Communication & Escalation Write clear, accurate responses to the clinicians and clinical informatics teams who submitted the case, following our communication standards, which protect patient privacy and avoid giving clinical direction. Own escalation: route issues to the accountable team in data science, engineering, implementation, or clinical, give them the clinical context they need, and drive tickets through to closure rather than handing them off. Send close-out communications and close resolved tickets. Caseload Management Manage a concurrent caseload against response commitments: track status, prioritize by clinical and client risk, and keep the queue current without prompting. Pattern Recognition Look across cases, not only at them. Identify recurring patterns such as mapping failures, interface latency, or suppression gaps, quantify how often they occur, and raise them with the owning team before clients do. Process Ownership Create and improve case review templates, evidence standards, response language, triage rules, and escalation paths. Document what you build so the next reviewer reaches the same conclusion from the same facts. Complaint Handling Support product complaint handling: document complaints and assemble the clinical evidence a complaint review requires, and, once trained, contribute to the disposition of possible anomalies as part of the release process required of a regulated device. What You'll Bring Sound judgment and the ability to reason from vitals, labs, medications, and documentation to a defensible conclusion Clear written communication suited to clinician and clinical informatics audiences A record of getting things done without close supervision, in an environment where the process is still taking shape Evidence that you fix processes rather than work around them, something you found broken, changed, and documented so it stayed fixed The ability to learn a technical product quickly and reason about it accurately, including asking the right questions of engineering and data science Fluency with AI tools in daily work, with the judgment to verify their output rather than pass it through Comfort working in a ticket-driven, data-heavy environment, staying organized and accurate across many concurrent cases Genuine interest in learning medical device quality and regulatory practice, including complaint handling Qualifications 5 years of experience, either: An active RN license and 3+ years of acute care experience, for example ICU, emergency, or rapid response, with strong familiarity with sepsis and clinical deterioration OR Commensurate healthcare experience with ability to understand clinical aspects of sepsis and clinical deterioration Experience with EHRs such as Epic or Cerner, or work in clinical informatics, clinical research, or clinical decision support Exposure to SEP-1 or sepsis bundle abstraction and quality reporting Familiarity with medical device quality standards such as QMSR or ISO 13485, or clear eagerness to build that knowledge Comfort reading structured clinical data exports and spreadsheets Authorization to work in the United States Life at Bayesian We're a small, mission-driven team building AI tools that help clinicians catch life-threatening conditions earlier. We work remotely but stay closely connected in real time. We believe that closer collaboration helps us move faster for the hospitals and patients who depend on us. Our values guide how we work every day: Patients at the center. We hold ourselves to a high bar for excellence and impact. Hard problems, real breakthroughs. We pursue new ideas even when it's uncomfortable. No surprises, clear signals. We communicate clearly and honestly, so teams and customers can trust us. Whole people, shared respect. We treat teammates with respect and make space to grow. Truth seekers, stronger together. We debate openly and align around shared goals. What We Offer Medical, Dental & Vision: Coverage through Anthem Blue Cross Blue Shield, including an HSA-eligible option, plus dental and vision through Guardian/VSP. Bayesian covers the majority of your premium and a meaningful share of your dependents' coverage. Enrolled members also get access to One Medical for same-day and 24/7 virtual primary care. Life & Disability: Life insurance, short-term disability, and long-term disability, fully company-paid. 401(k): A company retirement plan with your choice of investment approach. Wellbeing: Free mental health support through Spring Health, plus additional wellness resources including pet care benefits and more. Time Off: Generous PTO that grows with tenure, paid sick time, paid holidays, and occasional company-wide self-care days. Equity: You'll also receive equity, so you share directly in what we build together. Team Retreats: A fully paid annual company retreat to connect with the team in person. Equipment: Your choice of Mac hardware, a one-time home office stipend, and ongoing reimbursement for internet and phone costs. Team: Quality & Regulatory Reports to: Head of Quality and Regulatory Level: Mid-level individual contributor Employment Classification: Full-Time with Benefits FLSA Status: Exempt Location: Remote - US Only Salary: $85,560 - $97,129 Candidates based in certain high-cost cities may be eligible for a geographic premium. Equity: Eligible Synchronous Hours: 11a-5p ET (8a-2p PT) Bayesian Health provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Bayesian Health is committed to providing reasonable accommodations to qualified individuals, including for disability, pregnancy-related conditions, and religious practice. If you need accommodation during the application or interview process, contact careers@bayesianhealth.com. Candidates must have current, unrestricted authorization to work in the United States. Bayesian Health does not provide visa sponsorship for this position. Bayesian Health participates in E-Verify. This job posting describes the general nature of the role. Employment with Bayesian Health, if offered, is at-will, and duties may evolve over time.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Services Engagement Manager (SEM) is responsible for setting our customers up for success and representing the entire value proposition and effort behind a Veeva ClinData Implementation. This is a critical role in ensuring successful customer engagements during the scoping and planning phase to establish the right strategy for implementation success. The SEM is an integral part of the sales cycle, acting as a solution expert working in close alignment with the Veeva Sales, Strategy, and Services Teams. Utilizing their own clinical trial systems experience and Veeva product knowledge, they will structure the right solution, set the right expectations, and identify the appropriate project charter, including staffing, timeframes, and associated costs. Delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start. Align closely with services and sales teams to provide implementation proposals and establish confidence with prospects in our ability to deliver Set client and internal stakeholder expectations correctly with a focus on long-term success Provide awareness and alignment with the partner ecosystem Position support, training, and other solutions that may be needed for a successful customer experience Travel estimate: Less than 25% 5+ years experience in delivering consulting services or involvement in selling services for Clinical Data Applications with a proven track record 2+ years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects Understanding of the data capture for the clinical trials domain, including how EDC works with IVRS, safety systems, CTMS and downstream databases, and eCOA Familiarity in working with the Life Sciences Industry Ability to engage audiences of varying perception levels, including working with executive leadership Strong negotiation skills Collaborative and consultative work style Works well under pressure and with short or

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide. The Role: As an Associate Manager, Clinical Claims, you'll make sure everything Ro says about its products and services is accurate, evidence-based, and compliant, while helping Marketing say it boldly and defensibly. You'll review advertising and broader company claims across channels, partnering closely with Marketing, Legal, Regulatory, Clinical, and Product teams and reporting to the Director of Scientific Affairs. You're a rigorous, curious scientific thinker who can translate complex clinical data into clear, practical guidance. You'll have the chance to build and own the claims framework, review process, and evidence library as Ro scales. Review advertising, website content, product pages, packaging, social media, and sales materials to ensure clinical and performance claims are accurate, substantiated, and compliant Evaluate supporting evidence (clinical studies, published literature, consumer research) and determine whether it is strong enough to support each claim Partner with Marketing, Legal, Regulatory, Clinical, and Product to give clear guidance on claim wording, risk level, and any additional substantiation needed Enable bold, defensible marketing by offering workable alternatives and solutions Own and build the claims library and evidence database so approved claims and their supporting data are documented and defensible Establish and refine claims review processes, templates, and approval workflows that scale with the business Success in your first 90 days: learn the portfolio and current review process, audit high-visibility and high-risk claims in market, build relationships with key stakeholders, and propose a prioritized roadmap for process improvements and claims library buildout 3 - 5 years of experience in claims substantiation, medical-legal-regulatory (MLR) review, advertising and promotion regulatory affairs, clinical research, or a related field Strong ability to critically appraise clinical data, including study design, sample size, endpoints, and statistical vs. clinical significance Working knowledge of FDA and FTC advertising and

InfraSec operates on a preventative, enabling model: rather than acting as a manual approval gatekeeper or compliance auditor, we develop automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows so engineering teams can operate securely at scale without friction. This role can be based out of our office or remotely in the United States. What You'll Do Harden hosts and containerized workloads using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups) and eBPF-based tooling (Cilium, Tetragon) Secure containerized infrastructure across multi-cloud environments via RBAC, network policies, admission controls (Gatekeeper), and runtime threat detection Build and manage automated services for Cloud Security Posture Management (CSPM), workload identity, vulnerability management, and access controls across AWS, Azure, and GCP Write production-quality code and leverage Infrastructure-as-Code (Terraform) to version, test, and deploy security controls as code Build real-time security monitoring, logging, and alerting systems to detect anomalies and track security posture at Atlas scale Lead initiatives across their full lifecycle; from threat modeling and architectural design to implementation, rollout, and long-term production reliability What We're Looking For Minimum Qualifications: 10+ years in SRE, Infrastructure Engineering, or Cloud Security Engineering A track record of operating at Staff or Principal scope: defining technical direction, resolving cross-team ambiguity, and personally championing initiatives from conception to delivery Strong coding skills in Go (Golang), Python, C, C++, or Rust Proven track record of building and operating large-scale distributed systems or cloud platform infrastructure Hands-on experience using Terraform, CloudFormation, or Ansible for automated infrastructure provisioning Demonstrated experience owning infrastructure in Linux, Kubernetes, and at least one major cloud provider (AWS, GCP, or Azure) Preferred Qualifications: Practical experience with eBPF-based security tooling (Cilium, Falco, Tetragon) Direct ownership of Cloud Security and Workload Identity platforms Multi-cloud expertise spanning AWS, Azure, and GCP Production exposure to low-level Linux security mechanisms (seccomp, AppArmor, SELinux, cgroups) About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 2263171228 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $151,000 — $297,000 USD

Who We Are At MongoDB, we are building the future of data platforms with MongoDB Atlas; our fully managed, multi-cloud database service. The Infrastructure Security (InfraSec) team sits within Site Reliability Engineering (SRE) in the CTO organization. We are an engineering team dedicated to building the security infrastructure, primitives, and reusable controls that protect MongoDB Atlas across AWS, Azure, and Google Cloud (GCP). InfraSec operates on a preventative, enabling model: rather than acting as a manual approval gatekeeper or compliance auditor, we develop automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows so engineering teams can operate securely at scale without friction. This role can be based out of our New York City office or remotely in the eastern or central timezone. What You'll Do Harden hosts and containerized workloads using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups) and eBPF-based tooling (Cilium, Tetragon) Secure containerized infrastructure across multi-cloud environments via RBAC, network policies, admission controls (Gatekeeper), and runtime threat detection. Build and manage automated services for Cloud Security Posture Management (CSPM), workload identity, vulnerability management, and access controls across AWS, Azure, and GCP Write production-quality code and leverage Infrastructure-as-Code (Terraform) to version, test, and deploy security controls as code Build real-time security monitoring, logging, and alerting systems to detect anomalies and track security posture at Atlas scale Lead initiatives across their full lifecycle; from threat modeling and architectural design to implementation, rollout, and long-term production reliability What We're Looking For Minimum Qualifications: 5+ years in SRE, Infrastructure Engineering, or Cloud Security Engineering Strong coding skills in Go (Golang), Python, C, C++, or Rust. Proven track record of building and operating large-scale distributed systems or cloud platform infrastructure. Hands-on experience using Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Demonstrated experience owning infrastructure in Linux, Kubernetes, and at least one major cloud provider (AWS, GCP, or Azure) Preferred Qualifications: Practical experience with eBPF-based security tooling (Cilium, Falco, Tetragon) Direct ownership of Cloud Security and Workload Identity platforms Multi-cloud expertise spanning AWS, Azure, and GCP Production exposure to low-level Linux security mechanisms (seccomp, AppArmor, SELinux, cgroups) About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.   With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we're powering the next era of software.   Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.    To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world!   MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.   MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   Req ID: 1273374882 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $126,000 — $248,000 USD

Who We Are At MongoDB, we are building the future of data platforms with MongoDB Atlas; our fully managed, multi-cloud database service. The Infrastructure Security (InfraSec) team sits within Site Reliability Engineering (SRE) in the CTO organization. We are an engineering team dedicated to building the security infrastructure, primitives, and reusable controls that protect MongoDB Atlas across AWS, Azure, and Google Cloud (GCP). InfraSec operates on a preventative, enabling model: rather than acting as a manual approval gatekeeper or compliance auditor, we develop automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows so engineering teams can operate securely at scale without friction. This role can be based out of our New York City office or remotely in the eastern or central timezone. What You'll Do Harden hosts and containerized workloads using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups) and eBPF-based tooling (Cilium, Tetragon) Secure containerized infrastructure across multi-cloud environments via RBAC, network policies, admission controls (Gatekeeper), and runtime threat detection. Build and manage automated services for Cloud Security Posture Management (CSPM), workload identity, vulnerability management, and access controls across AWS, Azure, and GCP Write production-quality code and leverage Infrastructure-as-Code (Terraform) to version, test, and deploy security controls as code Build real-time security monitoring, logging, and alerting systems to detect anomalies and track security posture at Atlas scale Lead initiatives across their full lifecycle; from threat modeling and architectural design to implementation, rollout, and long-term production reliability What We're Looking For Minimum Qualifications: 5+ years in SRE, Infrastructure Engineering, or Cloud Security Engineering Strong coding skills in Go (Golang), Python, C, C++, or Rust. Proven track record of building and operating large-scale distributed systems or cloud platform infrastructure. Hands-on experience using Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Demonstrated experience owning infrastructure in Linux, Kubernetes, and at least one major cloud provider (AWS, GCP, or Azure) Preferred Qualifications: Practical experience with eBPF-based security tooling (Cilium, Falco, Tetragon) Direct ownership of Cloud Security and Workload Identity platforms Multi-cloud expertise spanning AWS, Azure, and GCP Production exposure to low-level Linux security mechanisms (seccomp, AppArmor, SELinux, cgroups) About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.   With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we're powering the next era of software.   Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.    To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world!   MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.   MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   Req ID: 1273374882 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $126,000 — $248,000 USD

MongoDB's Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We're looking for a Senior Program Manager to strengthen the function's ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you'll help turn strategic priorities and operational learnings into a measurable book of work. You'll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You'll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You'll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Toronto for our hybrid working model. What you'll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document decisions and delivery expectations, and coordinate technical and cross-functional reviews Drive delivery across Technical Services, Engineering, Product, Customer Success, Sales, and partner teams. Clarify accountability and handoffs, resolve dependency gaps, and surface blockers, capacity constraints, and resourcing risks early—with options and recommendations Establish and run planning, program-review, and risk-review cadences. Keep backlogs and program records current and decision-ready, track commitments, facilitate decisions, and follow agreed actions through closure Connect IEM program works with the Customer Organization's wider PMO, aligning planning, governance, dependencies, and reporting to ensure organizational alignment and visibility Help translate recurring incident and escalation patterns, post-incident findings, customer-impacting gaps, and corrective actions into prioritized improvement work with owners, timelines, milestones, and verifiable closure criteria. Coordinate root-cause analysis completion and customer incident-report delivery with clear ownership and quality expectations Advance incident-response and escalation practices, including frameworks and playbooks, readiness, communications, training, simulation exercises, post-incident review, and consistent implementation across teams and regions Partner with data and tooling teams to improve operational instrumentation, metrics, reporting, workflow integration, and automation. Help ensure AI-enabled workflows are appropriately governed, measured, and human-reviewed. Mature program reporting by refining outcome and health measures, improving data quality and consistency, establishing baselines, and turning operational data into actionable insights - not simply reporting activity or optimizing a single response-time metric Prepare concise updates, requirements, specifications, operating proposals, decision records, and executive-ready summaries that make progress, trade-offs, risks, and decisions clear Coordinate readiness and adoption so approved changes to processes, tooling, roles, communications, and operating procedures are understood, operationalized, and sustained What success looks like Priority initiatives have clear outcomes, accountable owners, realistic milestones, active risk tracking, and reliable follow-through Leaders have an accurate, timely view of program health, delivery risks, dependencies, capacity constraints, and decisions needed Post-incident and post-escalation learning becomes prioritized, durable improvement; corrective actions have clear owners and do not remain open-ended Readiness, handoffs, communications, and closure practices become more consistent and measurable across teams and regions Escalation Managers, Incident Commanders, and technical experts spend less time coordinating program work and more time applying their expertise to customers, incidents, and teams Program measures guide decisions and improvement, while execution reliability and stakeholder confidence increase How success will be assessed The role will be evaluated on program health and operational outcomes - not meeting or status-report volume. Measures will be baselined during the first 60–90 days and refined with leadership. They may include: The share of priority initiatives with clear outcomes, accountable owners, milestones, and active risk tracking Initiatives and process improvements completed and adopted Closure rate and aging of post-incident and post-escalation actions, overdue actions, and unresolved dependencies Evidence that recurring incident and escalation patterns are being addressed through durable process, tooling, or product changes Stakeholder confidence in visibility, coordination, and decision follow-through Sampled estimates of coordination time returned to operational leaders and subject-matter experts What you'll bring 7–10 years of progressive program or project management experience, with a track record of growing responsibility - from coordinating smaller initiatives to leading complex, cross-functional programs. Experience outside the technology sector is welcome Significant experience leading complex, cross-functional programs in a global enterprise or similarly demanding environment, delivering through a matrix rather than relying on direct authority Demonstrated experience with incident response, major-incident management, customer escalations, crisis management, service operations, trust & safety, or closely related operational programs at scale. You understand the lifecycle from detection and triage through coordination, communication, mitigation, review, and follow-through A track record of building or improving operational programs - not only tracking projects - including governance, operating cadences, roles and handoffs, readiness, metrics, and continuous-improvement mechanisms Strong project and program-management fundamentals, including program prioritization, scope and outcome definition, sequencing, dependency and risk management, capacity awareness, backlog discipline, stakeholder alignment, delivery governance, and change adoption Experience establishing useful operating cadences and decision-ready reporting, and working with operational data to set baselines, interpret trends, and turn evidence into practical recommendations The ability to structure ambiguous requests into clear requirements, operating proposals, decision records, and measurable work. Excellent written and verbal communication, including concise updates for senior leaders and clear coordination across technical and customer-facing teams. Sound judgment in high-pressure, ambiguous environments; a collaborative, calm approach to resolving blockers; and the ability to create accountability without adding unnecessary process. Experience working across global teams, time zones, and organizational boundaries, and with program or delivery-management tools A recognized program or project management qualification, such as PMP or PRINCE2, is preferred Helpful experience Experience in enterprise SaaS, cloud services, technical support, production operations, or another customer-facing technology organization Familiarity with highly technical platforms, distributed systems, databases, reliability, or service-management practices Experience with post-incident improvement programs, corrective-action tracking, operational dashboards, incident metrics, or executive reporting Experience improving incident-management tooling, communications workflows, workflow automation, or responsibly governed AI-enabled operations Experience coordinating global teams across regions, time zones, and follow-the-sun operating models What you can expect in your first 90 days First 30 days: Build relationships with sponsors, functional leaders, and program owners. Understand the operating model, active program work, commitments, decision forums, systems of record, reporting, and key measures By 60 days: Reconfirm priorities, outcomes, owners, sequencing, dependencies, capacity constraints, and delivery expectations. Review risks, blockers, post-incident actions, and recurring coordination gaps; establish an initial baseline for program health and measures By 90 days: Present a prioritized program overview, baseline assessment, risk and dependency summary, initial measure results, and recommendations for the next two quarters. Establish or strengthen the operating cadence, reporting, decision forums, and escalation paths About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273577048 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB's base salary range for this role in Canada is: $129,000 — $178,000 CAD

MongoDB's Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We're looking for a Senior Program Manager to strengthen the function's ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you'll help turn strategic priorities and operational learnings into a measurable book of work. You'll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You'll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You'll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Atlanta and New York City for our hybrid working model. What you'll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document decisions and delivery expectations, and coordinate technical and cross-functional reviews Drive delivery across Technical Services, Engineering, Product, Customer Success, Sales, and partner teams. Clarify accountability and handoffs, resolve dependency gaps, and surface blockers, capacity constraints, and resourcing risks early—with options and recommendations Establish and run planning, program-review, and risk-review cadences. Keep backlogs and program records current and decision-ready, track commitments, facilitate decisions, and follow agreed actions through closure Connect IEM program works with the Customer Organization's wider PMO, aligning planning, governance, dependencies, and reporting to ensure organizational alignment and visibility Help translate recurring incident and escalation patterns, post-incident findings, customer-impacting gaps, and corrective actions into prioritized improvement work with owners, timelines, milestones, and verifiable closure criteria. Coordinate root-cause analysis completion and customer incident-report delivery with clear ownership and quality expectations Advance incident-response and escalation practices, including frameworks and playbooks, readiness, communications, training, simulation exercises, post-incident review, and consistent implementation across teams and regions Partner with data and tooling teams to improve operational instrumentation, metrics, reporting, workflow integration, and automation. Help ensure AI-enabled workflows are appropriately governed, measured, and human-reviewed. Mature program reporting by refining outcome and health measures, improving data quality and consistency, establishing baselines, and turning operational data into actionable insights - not simply reporting activity or optimizing a single response-time metric Prepare concise updates, requirements, specifications, operating proposals, decision records, and executive-ready summaries that make progress, trade-offs, risks, and decisions clear Coordinate readiness and adoption so approved changes to processes, tooling, roles, communications, and operating procedures are understood, operationalized, and sustained What success looks like Priority initiatives have clear outcomes, accountable owners, realistic milestones, active risk tracking, and reliable follow-through Leaders have an accurate, timely view of program health, delivery risks, dependencies, capacity constraints, and decisions needed Post-incident and post-escalation learning becomes prioritized, durable improvement; corrective actions have clear owners and do not remain open-ended Readiness, handoffs, communications, and closure practices become more consistent and measurable across teams and regions Escalation Managers, Incident Commanders, and technical experts spend less time coordinating program work and more time applying their expertise to customers, incidents, and teams Program measures guide decisions and improvement, while execution reliability and stakeholder confidence increase How success will be assessed The role will be evaluated on program health and operational outcomes - not meeting or status-report volume. Measures will be baselined during the first 60–90 days and refined with leadership. They may include: The share of priority initiatives with clear outcomes, accountable owners, milestones, and active risk tracking Initiatives and process improvements completed and adopted Closure rate and aging of post-incident and post-escalation actions, overdue actions, and unresolved dependencies Evidence that recurring incident and escalation patterns are being addressed through durable process, tooling, or product changes Stakeholder confidence in visibility, coordination, and decision follow-through Sampled estimates of coordination time returned to operational leaders and subject-matter experts What you'll bring 7–10 years of progressive program or project management experience, with a track record of growing responsibility - from coordinating smaller initiatives to leading complex, cross-functional programs. Experience outside the technology sector is welcome Significant experience leading complex, cross-functional programs in a global enterprise or similarly demanding environment, delivering through a matrix rather than relying on direct authority Demonstrated experience with incident response, major-incident management, customer escalations, crisis management, service operations, trust & safety, or closely related operational programs at scale. You understand the lifecycle from detection and triage through coordination, communication, mitigation, review, and follow-through A track record of building or improving operational programs - not only tracking projects - including governance, operating cadences, roles and handoffs, readiness, metrics, and continuous-improvement mechanisms Strong project and program-management fundamentals, including program prioritization, scope and outcome definition, sequencing, dependency and risk management, capacity awareness, backlog discipline, stakeholder alignment, delivery governance, and change adoption Experience establishing useful operating cadences and decision-ready reporting, and working with operational data to set baselines, interpret trends, and turn evidence into practical recommendations The ability to structure ambiguous requests into clear requirements, operating proposals, decision records, and measurable work. Excellent written and verbal communication, including concise updates for senior leaders and clear coordination across technical and customer-facing teams. Sound judgment in high-pressure, ambiguous environments; a collaborative, calm approach to resolving blockers; and the ability to create accountability without adding unnecessary process. Experience working across global teams, time zones, and organizational boundaries, and with program or delivery-management tools A recognized program or project management qualification, such as PMP or PRINCE2, is preferred Helpful experience Experience in enterprise SaaS, cloud services, technical support, production operations, or another customer-facing technology organization Familiarity with highly technical platforms, distributed systems, databases, reliability, or service-management practices Experience with post-incident improvement programs, corrective-action tracking, operational dashboards, incident metrics, or executive reporting Experience improving incident-management tooling, communications workflows, workflow automation, or responsibly governed AI-enabled operations Experience coordinating global teams across regions, time zones, and follow-the-sun operating models What you can expect in your first 90 days First 30 days: Build relationships with sponsors, functional leaders, and program owners. Understand the operating model, active program work, commitments, decision forums, systems of record, reporting, and key measures By 60 days: Reconfirm priorities, outcomes, owners, sequencing, dependencies, capacity constraints, and delivery expectations. Review risks, blockers, post-incident actions, and recurring coordination gaps; establish an initial baseline for program health and measures By 90 days: Present a prioritized program overview, baseline assessment, risk and dependency summary, initial measure results, and recommendations for the next two quarters. Establish or strengthen the operating cadence, reporting, decision forums, and escalation paths About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273577048 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $90,000 — $176,000 USD

Who You Are You are a seasoned security professional with a deep passion for uncovering vulnerabilities and improving product security through technical assessments and hands-on penetration testing. You pride yourself on being able to execute sophisticated security tests, identify issues, and implement pragmatic solutions, all while keeping the customer experience central. You enjoy working collaboratively across teams and have the ability to communicate complex technical concepts in a clear, approachable manner. Who We Are The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB's security, both security of the products themselves and the security features we offer to customers. The team is responsible for assessing the security of our products including MongoDB Atlas Cloud , Ops Manager , Kubernetes Operator , and the MongoDB Server ( Community and Enterprise editions). Our team provides assurance that new MongoDB products and features are built to meet our customers' high security needs through rigorous threat modeling, code analysis, and penetration testing. The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects our customers and their data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The Product Security team: Conducts rigorous penetration testing and security assessments of MongoDB products Develops and deploys advanced AI tooling and modern automation to enhance assessment efficiency and workflows Works closely with Product and Engineering teams to advocate for security best practices and remediate vulnerabilities Builds a developer-driven security program where there is tight integration between engineering artifacts, process, and tooling Uses software architecture and coding patterns to reduce the impact of security issues Role Responsibilities As a Product Security Engineer specializing in security assessments, your responsibilities will include: Leading the evolution of our internal security and assessment processes by leveraging AI-based analysis to enhance threat modeling, penetration testing workflows, and assessment efficiency Conducting deep-dive penetration tests and hands-on security assessments of MongoDB products, including architecture reviews, threat modeling, static/dynamic code analysis, and vulnerability exploit verification Researching, prototyping, and executing new attack vectors and techniques to strengthen our defensive measures Collaborating closely with engineering teams to advocate security best practices and to remediate identified vulnerabilities Recommending secure coding patterns, container security measures, and secrets management strategies to strengthen our products Partnering with product development teams to ensure secure delivery across cloud environments, applications, and systems Coordinating closely with the red team and detection functions and processes to address potential security incidents or implement new defensive or monitoring capabilities Requirements 7+ years of experience in application security, product security or penetration testing roles, including manual and automated approaches Proven expertise in product security assessment techniques such as threat modeling, penetration testing, red teaming, and secure code reviews Some programming and scripting skills, with familiarity in one or more languages such as Python or Golang Hands-on experience with one or more major cloud providers (AWS, GCP, Azure) Experience leading threat modeling workshops and discussing security issues with engineers Comfortable explaining and communicating technical concepts and findings to both technical and non-technical audiences Demonstrated ownership of security initiatives, with the ability to deliver results autonomously or collaboratively Working knowledge of large-scale distributed systems and container technologies (e.g., Kubernetes, Docker) Knowledge of security tools and frameworks for cloud and application security Success in This Role Looks Like Driving improvements in MongoDB's product security through end-to-end ownership of security assessments Guiding and mentoring the team through the technological evolution of our security assessment processes using modern AI capabilities Proactively uncovering vulnerabilities and presenting actionable recommendations to engineering teams Building trust and establishing yourself as a key security partner within the organization Growing MongoDB's security capabilities and contributing to innovative solutions that enhance customer trust and product robustness About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273577529 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $126,000 — $248,000 USD

Role Overview We are seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA. In this role, you will lead direct recruiters and regional team leaders, serve as a trusted talent advisor to senior executives, and ensure high-execution talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services. This role requires a commercially minded leader who operates with strategic vision and operational rigor. You will balance immediate hiring delivery with long-term talent strategy, build capability across your team, and partner with global stakeholders to deliver an integrated, global narrative for customer recruiting. Key Responsibilities Team Leadership and Operational Excellence Lead a high-performing regional team of recruiters in North America while providing leadership through a regional team leader in EMEA Build an environment of high accountability and ownership, coaching recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations Drive operational consistency, pipeline health, and high execution standards across all supported technical and customer-facing business units Executive Partnership and Global Alignment Serve as the primary talent consultant to SVP and C-suite leaders across Customer Success, Solutions Consulting, Professional Services, and Technical Services Synthesize recruitment metrics, market trends, and talent pipelines into clear executive summaries and actionable hiring strategies Partner with regional talent leaders in APAC to maintain comprehensive global visibility and present a unified recruiting narrative to global executive stakeholders Strategic Talent Advisory and GTM Integration Transition recruiting from a transactional service model into a strategic talent partnership that elevates overall quality of hire and long-term organizational design Collaborate closely with GTM recruiting peers to share capacity, balance resources across sales and customer functions, and eliminate single points of failure Own workforce planning, capacity modeling, and delivery projections in close alignment with business strategy and finance partners Core Requirements 10+ years of progressive talent acquisition/recruiting experience, including 4+ years leading recruiting teams within high-growth technology organizations Proven experience supporting and leading recruiting for customer-facing and GTM functions, with the ability to translate business strategy and organizational needs into effective talent strategies across Customer Success, Solutions Consulting, Professional Services, and/or Technical Services Demonstrated success developing senior ICs and managers through coaching, performance management, talent reviews, and career development, with a focus on building strong teams and future leaders Trusted advisor to SVP and C-suite executives, skilled at driving strategic alignment using data-driven insights and clear, structured communication Demonstrated capability to drive operational change, navigate organizational ambiguity, and influence cross-regional stakeholders without direct reporting authority About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 3273561421 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $104,000 — $204,000 USD

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program. You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you'll help develop an outstanding program in one of its most exciting phases. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote customer adoption of MongoDB. We are looking to speak to candidates who are based in New York City for our hybrid working model. We're looking for someone with Passion for and experience in hiring, developing and managing a team of individual contributors; Your team and their success are your top priority A proven track record and experience with fast-growing teams, using data to drive initiatives and guide your decision making processes A mind for technology; We'll teach you all about MongoDB and databases, but our users and products are inherently technical; You should be too Experience or aptitude for learning enterprise infrastructure technologies; exposure to MongoDB or NoSQL databases is a plus, but not required High organization in your workflows; To lead and execute efficiently, you'll need to be a specialist in prioritization and time management You know how to deal with ambiguity and be able to navigate through it with perseverance, a positive mentality and a point of view; We're still growing and learning and will look to you to help us establish and evolve processes A strong desire to embrace partnership and collaboration; You'll be working with multiple teams on a regular basis (Sales, Marketing, Support, Product, etc.) and helping to build the Customer Success "brand" across our entire organization and the market You have experience in working and collaborating with internal and external partners with diverse cultural and professional backgrounds An adaptive mentality; You love an ever-changing environment where you are constantly improving yourself, the team and your processes Outstanding verbal and written communication skills with the ability to present to a diverse audience both internally and externally A Bachelor's degree combined with 3-4 years of management experience, preferably in a customer success or account management capacity Role Overview & Key Responsibilities People leadership: Recruit, mentor and develop individuals on the CSM team Execution: Define and lead to a set of analytical metrics to guide the direction of the team; deliver against quarterly and long-term targets Build programs: Craft and execute initiatives sought to grow customer retention, expansion, satisfaction, and product adoption Executive presence and communication: Build and maintain relationships across MongoDB teams, organizations and offices Success Measures The Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities: In the first 3 months you'll have ramped on our key CS processes and program, effectively completed our weeklong training bootcamp and started interviewing for new team members In 6 months, have hired your team to at least 90% capacity (as per hiring plan outlined to you). You're actively mentoring and guiding the team through quarterly and monthly team goals and initiatives In 12 months you'll have accomplished and are 100% on track for your team's hiring plan, coach your individual contributors on the team efficiently, and are on achieving and exceeding your team goals for retention, expansion and customer satisfaction About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req. ID: 3273576092 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $0.01 — $0.01 USD