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Director, Enterprise Sales
AffirmRemote US (Fully Remote)18 days ago
InternshipFully RemoteMid$370,000 - $490,000 / Year
gorestdentalforecastingcasales+4

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue Team: The Revenue team drives Affirm's top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About the Role: We're looking for a Director, Enterprise Retail Sales to lead a team of Account Executives responsible for some of Affirm's most strategic retail opportunities across fashion, beauty, apparel, sporting goods, electronics, furniture, and other lifestyle categories. Reporting to the Senior Director of Enterprise Retail Sales, this leader will lead a senior sales team while remaining hands-on in complex commercial opportunities. The Director will coach and develop experienced AEs, help shape and progress complex deals, build relationships with senior merchant executives, and work closely with cross-functional partners to support strategic merchant growth. What You'll Do: Lead, coach, and develop a team of senior Account Executives, setting clear expectations and driving accountability, performance, and consistent execution against team goals Own team performance across pipeline health, forecast accuracy, deal progression, merchant acquisition and expansion, and revenue outcomes Coach through complex, strategic opportunities, helping AEs build business cases, navigate stakeholder dynamics, structure commercial solutions, and negotiate effectively Build trusted relationships with senior leaders at major retail merchants and engage directly in high-priority opportunities where executive involvement can help move the business forward Shapes and evolves Enterprise Retail GTM strategy and objectives with senior leadership including account planning, territory management, pipeline reviews, sales planning, and operating discipline Drive commercial and operational outcomes by partnering across Product, Client Success, Marketing, Finance, Legal, and RevOps to maintain shared accountability for key milestones, resolve escalations, and influence company-level initiatives Drive operational excellence and sales effectiveness by leveraging data, AI, and modern tools to bring structure and innovation to planning, pipeline management, forecasting, and deal strategy Travel as needed for merchant meetings, deal support, industry events, and team gatherings What We Look For: 10+ years of experience in enterprise sales, strategic partnerships, or commercial leadership, including significant experience leading senior sales teams in complex, high-growth environments Demonstrated experience directly managing and developing senior, quota-carrying Account Executives Proven success leading teams through large, complex sales cycles involving executive stakeholders, commercial negotiations, and significant cross-functional coordination Strong alignment with Affirm's mission and a clear understanding of the value Affirm delivers to merchants and consumers Experience selling to large retail merchants, ideally in payments, fintech, commerce, or another complex solution-selling environment Strong judgment, communication, and executive presence, with the ability to build trust and influence C-level merchant stakeholders and senior internal partners Track record of developing high-performing sales talent, improving performance, and creating consistent operating discipline across a team Proficiency with data, AI, automation, and modern sales tools to improve sales effectiveness and decision-making   Pay Grade - M Equity Grade - 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $370,000 - $490,000 USA On Target Earnings (all other U.S. states) per year: $328,000 - $448,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

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Senior Solution Architect Security Specialist
Full TimeHybridPrincipal
elasticsearchmachine learningarchitecturecompliancecompliancerecruiting

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role As a Security Specialist Solutions Architect, you will bring deep expertise in SIEM solutions , security technologies, and consultative selling to support customers in securing their data and infrastructure. You will bring to bear your knowledge of vendor ecosystems, security architectures, and operational processes to help customers solve complex challenges, enhance incident response, and build modern, scalable security solutions. Joining Elastic Means joining a company that: Empowers you to make a real impact: Your work will directly influence the success of organizations worldwide, helping them unlock new opportunities and make insightful decisions. Offers unparalleled growth opportunities: We cultivate a culture of learning and provide access to world-class training programs and innovative technology. Connects you with hardworking individuals: Collaborate with a team with varied strengths of engineers, data scientists, and industry experts who are passionate about pushing the boundaries of security analytics and AI-powered solutions. Rewards you for your contributions: Enjoy a competitive compensation and benefits package that reflects your talent and dedication.  Our Mission: To help people understand their data and align with their desired outcomes  Our Values: Collaboration, Willingness, Customer Focus, and Innovation.  Our Culture: We're a team with varied strengths of hardworking individuals united by a common goal: to make the world a more informed place. What You Will Be Doing Architect next-generation security solutions: Design and implement innovative solutions using Elastic's latest advancements in AI, to help improve incident response Harness the power of the Elastic Security Solution to enable organizations to achieve their use case requirements and improve overall operational efficiency Deliver compelling proof-of-value (POV) projects: Showcase the value of Elastic Security's detection, AI, and Incident Response capabilities, demonstrating the potential to improve the analyst experience and shorten the time it takes for an analyst to make an informed decision. Be a leader with a point of view and promote our vision: Share your expertise through presentations, blog posts, and other channels, positioning Elastic as the leader in SIEM and Analytics Champion collaboration and knowledge sharing: Nurture a collaborative environment within the Solutions Architecture team and across departments, promoting knowledge sharing and driving continuous improvement. Stay ahead of the curve: Continuously learn and explore the ever-evolving landscapes of SIEM and Analytics and related technologies, ensuring our solutions are always at the forefront of innovation. What You Bring 8+ years of experience in crafting and architecting enterprise-level SIEM solutions. Extensive experience with SIEM platforms and vendor solutions in enterprise environments Deep understanding of AI and its impact on SIEM and Analytics solutions. Strong understanding of SOC workflows, processes, and operational challenges. Knowledge of a wide range of security solutions, the type of data they produce and build content to satisfy Use Case Requirements Background that includes forensic analysis, troubleshooting, and threat mitigation. Experience with Behavioral Analytics, and Machine Learning techniques. Ability to work independently and thrive in fast-paced environments. Proven success in consultative selling, RFI/RFP responses, and customer presentations. Superb communication and presentation skills, able to engage both technical and non-technical audiences Collaborative spirit and a passion for sharing knowledge and expertise. Unwavering commitment to continuous learning and staying ahead of the curve in technology and emerging trends Certifications such as CISSP, CEH, or GIAC are a plus Willingness to travel 30% of the time   Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Manager, Finance Transformation (Quote to Cash)
ContractHybridMid$113,100 - $113,100 / Year
elasticsearchcaaccountingnetsuiterisk managementcompliance+7

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Finance Transformation Manager will design, scale, and automate the financial systems and operational processes required to support our quote-to-cash (Q2C) processes. This role acts as the bridge between Corporate Finance, Deal Desk, Order Operations, and IT. You will lead initiatives across pricing and deal structuring, CPQ, order management, billing, revenue recognition, and collections. What You Will Be Doing Lead end-to-end Quote-to-Cash (Q2C) transformation planning, execution, and governance. Define program scope, work-streams, milestones, deliverables, dependencies, risks, and success metrics. Drive transformation across pricing/CPQ, deal structuring, contracting, order management, billing, revenue recognition, and collections. Manage third-party vendors and system integrators supporting CPQ, billing, contract management, and revenue recognition initiatives. Identify opportunities to streamline and standardize Q2C processes across the enterprise. What You Bring 6-8+ years of experience in Program Management, Finance Transformation, Order/Billing Operations, or Revenue Operations. Proven experience leading complex enterprise transformation programs from strategy/problem definition through implementation. Deep understanding of the entire Quote-to-Cash lifecycle including applicable operational experience. Experience working across multiple business functions including Finance, Sales Operations, Deal Desk, Legal, Revenue Accounting, and IT. Demonstrated ability to influence senior stakeholders and drive results across teams without direct authority. Solid program governance, planning, execution, risk management, and stakeholder management skills. Excellent analytical and problem-solving capabilities with the ability to convert data into actionable business insights. Transformation Track Record: Proven experience leading large-scale software integrations or Q2C transformation cycles in a B2B SaaS or enterprise tech environment. Quote-to-Cash Knowledge: Deep knowledge of end-to-end quote-to-cash (Q2C) processes, preferably in a software or SaaS environment CRM, ERP & Revenue Systems: Advanced knowledge of enterprise CRM systems (e.g., Salesforce), ERP systems (e.g., NetSuite), and revenue recognition systems (e.g., Zuora RevPro). Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.  These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.   An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $113,100 — $178,900 USD The typical starting salary range for this role in the select locations listed above is: $135,900 — $215,100 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Deal Desk Analyst
ElasticBarcelona, Spain (Hybrid)18 days ago
ContractHybridMid
elasticsearchproject managementexcelcompliancedue diligencecompliance+4

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role As a Deal Desk Analyst, you'll play a key role in supporting our sales team by streamlining processes and ensuring that deals are structured effectively. This position offers the chance to work closely with cross-functional teams, allowing you to gain insights into various aspects of the business while making a tangible impact on our success. If you're looking for a role where your commercial acumen, analytical skills, and collaboration can thrive, we'd love to hear from you. What You Will Be Doing Act as a business partner to Sales and Finance in developing strategies for complex deals with a focus on financial and revenue compliance Execute against and maintain EMEA geographic Deal Desk support framework Provide Deal Desk support for super-geo Manager Enforce and manage approvals for non-standard deals and effectively collaborate across Sales, Finance, and Legal Serve as a trusted adviser to sales executives and their teams on pricing, product configuration, and business terms to support sales efforts Strong presence and communication with the Field. Ability to execute strategies and manage under supervision sales enablement, deal optimization, profitability and strategic positioning initiatives Drive and execute decision reviews, approvals, and executing across competencies (quoting, legal, revenue, etc.) Support the global Deal Desk leadership to deliver consistent and exceptional support to our sales organization Propose and execute initiatives as part of the long term strategy for the Deal Desk team and business High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business Deal Management Assess Financial and revenue risk on non-standard deals and understand and embed financial/legal compliance Propose and incorporate custom terms and legal edits into order forms and contract documents Deal Strategy: support Field by helping to assess the deal cycle and collaborate on deal/negotiation strategy Collaborate with sales on commercial models to bring customer's requirements and the best position for Elastic long-term together Coordinate and manage cross-departmental approvals outside of standard systematic workflow Maintain and update repository of legal language templates for non-standard deals for specific offerings Understand and enforce revenue recognition policies across all deals Support RFP/RFI/Vendor Questionnaires and drive the enablement process related to such requests. Quote-to-Cash Create and manage systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders Follow different Conduct due diligence and construct financial and legal requirements for changes in existing offerings and launch of new offerings Identify gaps in current Deal Desk processes (both operational and systematic) and create improvements for efficiencies General experience in building IT requirements and enhancements, and project management What You Bring Bachelor's degree in Finance or related competency At least 4 year of experience in Sales Operations, Channel Operations, Deal Desk, Contract Administration or related Strong attention to detail while multitasking Commercial Mindset with strong Analytical skills Strong communication skills Ability to work in a fast-paced, high-pressure environment High proficiency in MS Office (Excel, Word, PowerPoint) and GSuite, Salesforce.com (CPQ a plus), affinity with AI. Experience working in a SaaS or high-tech company is also a plus Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting salary range for this role is: €42.800 — €67.700 EUR Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

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Full Stack Engineer - Trust and Safety
CalendlyRemote (Fully Remote)18 days ago
InternshipFully RemoteMid$187,680 - $187,680 / Year
typescriptgorailsgcpkubernetessql+11

What's in it for you?  Ready to make a serious impact? Millions of people already rely on Calendly, and we're still in the midst of exciting product growth — it's a fantastic time to join us. Everything you'll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you've ever worked with, then we hope you'll consider allowing Calendly to be a part of your professional journey. About the team & opportunity Millions of people use Calendly to book meetings, and most of that happens on public booking pages where anyone with a link can schedule time. That openness is what makes Calendly easy to use, and it's also what makes it a target. The Trust & Safety team keeps Calendly safe without slowing anyone down. We protect everyone who interacts with Calendly: the hosts who share their links, the invitees who book with them, and the email and SMS providers and partners who rely on us to send responsibly. Our work covers three areas: preventing and responding to abuse, protecting the deliverability and compliance of the messages Calendly sends, and keeping messaging costs predictable as the platform grows. Most of our problems are adversarial. We often can't rely on knowing who someone is, so we judge behavior, patterns, and content instead. Attackers change tactics all the time, so we build signals that last from one attack to the next. And we take false positives seriously, because blocking a real customer costs more than letting a spammer through. Engineers work closely with our Trust & Safety Operations team, who see abuse first and shape what we build. In this role, you will report to the Engineering Manager for the Trust & Safety team. A day in the life of a Full Stack Engineer at Calendly On a typical day, you will be working on:  Building and improving the systems that detect and stop abuse across sign-up, booking, and messaging, such as spam, phishing, bots, and fraudulent SMS traffic. Improving the reliability, deliverability, and compliance of the email and SMS notifications Calendly sends. Shipping new detection carefully: measuring how it performs on real traffic before it acts on accounts, and weighing false positives against false negatives. Responding to active abuse, including during on-call, by stopping the damage fast, then replacing quick fixes with durable ones. Building tools that help our Trust & Safety Operations team review accounts faster and understand why the system took each action. Partnering with Product, Operations, and Data to define requirements and measure the impact of what we ship. Working with other product teams to add protections to the flows they own. Reviewing implementation plans and pull requests, and sharing what you learn with the team. What do we need from you? 3+ years of professional software development experience at a SaaS or technology company, including building and running production systems. Strong backend skills: building services, APIs, and data-heavy workflows in a service-oriented architecture. Experience with Rails, Node/TypeScript, Go, or a comparable language or framework, and a willingness to work across more than one. Comfort with relational databases and SQL, and with using data to check whether a change actually worked. An analytical, curious mindset: you think about how a system could be misused, not only how it's supposed to be used. Good judgment about trade-offs, such as stopping bad actors without adding friction for real customers. A commitment to clean, reliable, maintainable code, thoughtful testing, and shipping in small increments. Clear communication with engineers and non-engineers alike, including Operations and Support partners. Comfort and skill with AI tools in your engineering work, including reviewing their output critically. Availability to take part in an on-call rotation for critical services. Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time. Nice to have Experience in trust and safety, fraud, spam, or abuse prevention. Experience with email or SMS delivery, such as deliverability, sender reputation, or messaging compliance. Experience with bot protection, rate limiting, or third-party risk and verification services. Experience building rules engines, risk scoring, or ML-backed decisions in production. Experience using LLMs to classify or moderate user-generated content. Experience with GCP, Kubernetes, PostgreSQL, or Redis. Tier 1 Salary Hiring Range $187,680 — $227,424 USD Tier 2 Salary Hiring Range $172,040 — $208,472 USD Tier 3 Salary Hiring Range $156,400 — $189,520 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee's starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly's total rewards package. All full-time (30 hours/week) employees are also eligible for equity awards, and competitive benefits. Eligible Sales employees also qualify for a Sales Incentive program. Calendly uses the zip code of an employee's remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: Tier 1: San Francisco, CA, San Jose, CA, New York City, NY Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.

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Staff Software Engineer, Query and Access Control
Full TimeHybridPrincipal
goterraformkubernetesmental healthcoachingsales+2

We're looking for a staff software engineer to work on how data is queried and who is allowed to see it. Every read in Asana passes through this layer: it resolves what a user is asking for and enforces, on every object, whether that user is permitted to see it. You will help us keep those guarantees correct and fast as our largest customers grow their domains, their permission structures get more intricate, and AI agents become a significant new class of caller. The Query and Access Control team owns the query execution path over the Work Graph and the permissioning model that governs it. As a staff engineer on the team, you will take on our hardest technical problems and drive the work that spans several teams, bringing depth to the design decisions that shape this layer for years. We work closely with other teams in the core infrastructure area to build and retain customer trust in Asana as the platform for their critical workflows. This role is based in our Reykjavik office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve Design and implement a query layer over the Work Graph that stays correct and performant as customer domains and permission structures grow Evolve our access control model so that permission checks remain sound, auditable, and fast on every read path Define how new classes of caller, including AI agents acting on a user's behalf, are authorized, without weakening the guarantees customers depend on Drive large, multi-quarter projects that cut across team boundaries, from design and implementation through deployment and iteration Build alignment on the design with engineers and leaders in other teams before the code is written, and keep that alignment as the work lands Share what you know through design review, code review, and mentorship Partner with infrastructure teams across Asana to define how user data in the Work Graph is accessed Support framework and product engineers to build new product functionality at scale, quickly About you 8+ years of engineering experience building and operating reliable backend services at scale, with 3+ years driving large-scale projects You have driven large technical initiatives spanning multiple teams, and perhaps organizations, from early design to adoption You go deep on hard problems and can carry a design from first principles through to production You enjoy sharing what you know with other engineers and helping them build production-quality infrastructure You are skilled at communicating technical concepts and constraints to cross-functional partners in product You bring care and rigor to systems where correctness is not negotiable, and can reason about the blast radius of a change before it ships Desirable You have experience with authorization systems, permission models, or multi-tenant data isolation at scale You have worked on query engines, query planning, caching layers, or graph-shaped data access You are familiar with infrastructure-as-code and container orchestration technologies like Terraform and Kubernetes At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between 1 600 000 - 1 800 000 ISK monthly. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences  These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid #LI-AZ About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

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Product Manager, Coordinate
AsanaWarsaw (Hybrid)18 days ago
ContractHybridMid
data sciencedentalmental healthschedulingtaxinsurance+4

The Product Management team drives Asana's product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We're helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products.   We're looking for a Staff Product Manager to join the team that keeps complex, interdependent work accurate as it changes. This team owns tasks and how they connect and stay in sync — including subtasks, dependencies, milestones, and the approvals that keep changes safe — across the views people plan from like the Task Pane, Board, Timeline, Gantt, and Project Overview. These mechanics are what let enterprise teams model their most complex initiatives directly in Asana, so decisions here carry real revenue and competitive weight. With Asana's recent launch of Agentic Work Management, where AI Teammates work alongside people on the same plan, this PM will help pioneer this new category — owning the strategy for keeping scheduling and task relationships trustworthy as agents, not just people, propose and make changes.   This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your recruiter will share more about the in-office requirements.   What you'll achieve: Set the strategy for how tasks connect and stay in sync as plans change — dependencies, durations, milestones, and the approval loops that keep updates safe — aligned with broader group goals Drive end-to-end delivery of multi-month initiatives — from problem definition through launch — often defining work that lands on other teams' roadmaps and requires coordinating delivery across multiple teams, rather than owning a single piece of a larger initiative Scope tight MVPs and prioritize rigorously, making sound decisions even without perfect information Facilitate complex, multi-team alignment — our surfaces touch nearly every other team at Asana, so building consensus and driving cross-functional coordination is central to the role Connect regularly with customers, using those insights to guide strategy, especially around how large and enterprise teams configure and scale their use of Asana Mentor other product managers and help raise the bar on product craft across the team   About you: 6-8 years of Product Management experience, with a track record of driving — not just contributing to — end-user features rather than purely internal or platform-only work Experience shipping multi-month, end-to-end initiatives that require close coordination across multiple teams, including work that puts deliverables on other teams' roadmaps, where you owned the full arc from definition to delivery You understand how complex, interdependent work actually gets planned and scheduled in large organizations — shifting timelines, messy dependency chains, and approval processes that vary team to team — and you've shaped product decisions around that complexity, not just built controls to manage it Systems thinker: you're comfortable reasoning about how a change in one part of a platform affects adjacent and dependent surfaces, while still caring deeply about the individual, in-the-moment experience for the person using it Strong cross-functional communicator: you can align multiple teams around a hard decision and keep execution moving even when consensus is hard to reach A growth mindset: you seek out feedback, reflect, and actively mentor others Background at a project or work management company or a mid-to-large enterprise SaaS company with complex scheduling or workflow needs is a plus, but not required At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.   What we'll offer Generous, transparent and fair compensation system Contract of Employment ( and the option of  50% tax deductible costs for author's rights usage in respect of applicable roles )   Health insurance with dental and travel coverage (Lux Med)  Meals reimbursement on the days that you work from the office Career growth budget  Home office setup budget  Gym/Fitness reimbursement Fertility healthcare and family-forming support with  Carrot Mental Health Support in Modern Health Group life insurance MacBooks with all necessary accessories For this role, the estimated base salary range is between 37,000 - 46,000 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.   About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.   About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

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Manager, Customer Success
AsanaChicago (Hybrid)18 days ago
Full TimeHybridMid$214,000 - $214,000 / Year
mental healthcoachingsalesaccount managementcustomer successtalent acquisition+1

Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve People Leadership & Coaching: Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics. Executive Relationship Advisory: Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews. Program & Operational Scaling: Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio. Portfolio Risk & Opportunity Management: Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities. Cross-Functional Voice of Customer: Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role. Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred. Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale. Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization. Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs. Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated OTE range is between $214,000 - 252,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

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Customer Enablement Manager
AsanaUS CA Los Angeles - Remote (Fully Remote)18 days ago
InternshipFully RemoteMid
mental healthportfolio managementfacilitationcoachingsalespartnerships+3

As a Customer Enablement Manager, you will partner with complex enterprise customers to transform how work gets done across their organizations. You will own a portfolio of strategic customers, providing a variety of enablement activities, including discovery, workflow consultation, change management, strategic enablement, and scalable education to accelerate adoption and measurable business outcomes. You will work closely with Customer Success, Sales, and Services to understand customer priorities, diagnose barriers to adoption, and recommend strategies that help organizations adopt new workflows and AI-enabled ways of working. As a senior individual contributor, you will serve as a trusted advisor to customers and internal partners, navigate complex stakeholder environments, and help shape repeatable approaches that strengthen Asana's broader Customer Enablement practice. This role is West Coast based remote and is open to employees in Pacific or Mountain Standard time. What you'll achieve Strategic Trusted Advisory: Develop a deep understanding of customer business priorities, operating models, and ways of working. Lead discovery with complex stakeholders and translate customer challenges into clear recommendations for workflow, enablement, and adoption strategies that drive measurable business value. Own Complex Customer Engagements: Independently manage complex enterprise engagements within your portfolio of strategic customers, from discovery and planning through delivery, measurement, and follow-through. Navigate ambiguity, competing priorities, and multi-stakeholder environments while keeping engagements aligned to customer and account outcomes. Drive Workflow and AI Transformation: Help customers rethink how work gets done by translating Asana and AI capabilities into practical, scalable use cases. Guide customers through the people, process, and behavior change required to successfully adopt new ways of working. Executive and High-Impact Facilitation: Design and facilitate workflow consultations, strategic workshops, enablement programs, and executive-level conversations for audiences ranging from end users and champions to senior leaders. Adapt your approach based on customer maturity, organizational complexity, and desired outcomes. Measure and Optimize Customer Impact: Use adoption, engagement, and efficacy data to assess whether enablement is driving meaningful behavior change and business outcomes. Identify trends, adjust engagement strategies, and use insights to strengthen customer plans and CEM programs. Strengthen Customer Partnerships and Commercial Outcomes: Identify risks, expansion opportunities, and new use cases through your customer engagements. Partner with account teams to connect adoption and enablement strategies to retention, expansion, and long-term customer value. About you 6+ years of experience in customer enablement, customer success, strategic consulting, implementation, change management, professional services, or a related customer-facing role, ideally within SaaS. Demonstrated experience independently leading complex enterprise customer engagements that combine discovery, consultation, facilitation, and enablement to drive adoption, behavior change, or business transformation. Strong consultative skills with the ability to uncover root causes, synthesize complex information, challenge assumptions constructively, and translate ambiguity into clear recommendations and action plans. Experience engaging and influencing senior and executive stakeholders, including navigating competing priorities and building alignment across diverse stakeholder groups. Excellent facilitation and communication skills, with the ability to lead strategic conversations and high-impact sessions for audiences ranging from practitioners to executives. Strong project and portfolio management skills, with a track record of independently managing multiple complex customer engagements and driving work forward without significant oversight. Strong commercial acumen and an understanding of how adoption, customer value, retention, expansion, and organizational change are connected. Strong product and technical curiosity, with the ability to quickly develop expertise in new technology and translate AI and workflow capabilities into meaningful customer use cases. Data-informed and outcomes-oriented, with experience using customer signals and metrics to evaluate impact, identify risks, and adjust strategy. Proven ability to influence cross-functional partners and contribute to improvements in programs, processes, playbooks, or customer strategy beyond your own individual accounts. Comfortable operating in a fast-moving and ambiguous environment, exercising strong judgment, prioritization, and ownership. Collaborative teammate who actively mentors others, shares expertise, and helps raise the quality and consistency of the broader team's work. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between [comp range]. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

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Staff Recruiter, Design & Specialized Tech
GustoSan Francisco, CA - Hybrid (Hybrid)18 days ago
InternshipHybridPrincipal$168,000 - $168,000 / Year
goinsurancepayrollproduct designoutboundrecruiting+4

  About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the role At Gusto, we are builders, and the direction the business is heading has elevated the bar for how we show up and who we hire. This role brings in that builder-minded design talent across Product Design, Design Systems, Content Design, UX Research, Service Design, Brand Studio and Creative, and Design Operations. We're looking for a Staff Design Recruiter who brings the versatility and eagerness to flex into Product Management, Data, or other technical hiring areas. What will make you successful in this role:  You've recruited designers as your specialty. You are comfortable talking craft with senior Design leaders, and you already have a network and presence in the design community. You're an AI-fluent talent advisor. You leverage AI to shape search strategy, surface the market truth, and push back with evidence while balancing the true needs of the business. You don't just use AI, you build the agents and SKILLs that carry that advisory judgment to the whole team, so everyone moves further together. You take an always-on approach to talent. To you, talent acquisition and relationship management are one and the same. You consistently find bar raisers and nurture relationships long before there's an open requisition.  About the team SpecTech is the "specialized tech" recruiting team inside Gusto's Invite (talent acquisition) org. We hire builders who are responsible for Gusto's product, particularly Designers, Product Managers and Data professionals. We don't just fill requisitions. We're talent advisors who partner closely with hiring leaders on complex searches, work sourcing-first, and are data driven. We move fast, default to warmth, and hold ourselves to a high bar on candidate experience because we believe that how someone is treated in our interview process is part of the Gusto product experience.  Here's what you'll do day-to-day Recruiting end to end. You run specialized, sourcing-first searches from pre-search strategy through offer acceptance and post-hire retro, across levels and craft areas. You uphold a high bar for recruiting craft.  Talent advisory. You run tailored outbound and build bar-raiser pipelines from the start, mapping the market as you go. You turn what you learn into calibration sessions, data-backed recommendations, and clear trade-offs on factors like level, location, and compensation, so hiring leaders can make informed decisions. Work the whole system, not just the req. You build working relationships across compensation, people partners, candidate experience and operations. You know who to pull in and when to drive results. Guide candidates through an experience that resonates. High touch, honest, and caring, anchored by steady responsive communication, so people leave feeling seen, heard, and cared for, whether or not they get an offer. Build with AI, not just use it. You leverage AI to give yourself superpowers across top-of-funnel sourcing, market analysis, and interview prep, so your human touch lands where it matters most. You build new AI-enabled approaches, test new tools, and share what works to amplify the whole team's impact.  Flex into other technical searches when priorities shift. Hiring for Design is home base, but you pick up specialized PM, Data, or other technical searches when the business needs the coverage. Build an in-market design community in San Francisco. You bring designers together in person, showing up at and hosting local events, so Gusto is a name the SF design scene knows and your pipeline grows from real relationships, not cold lists. What might make this hard, and worth it?  Design and specialized tech hiring at this level is competitive, with a high hiring bar, and we're a lean team covering a wide surface area. The real challenge is the balance we aim to maintain: hiring for today's needs, nurturing relationships for the future, and pairing operational rigor with the human judgment that keeps quality high even as you lean on AI. What makes it worth it is you get to own the craft and partner with some of the best leaders around, working on the most critical high-visibility roles that directly impact Gusto's growth. You do it alongside a team that genuinely cares about each other, great people who love the work and have fun doing it. If owning the end-to-end search strategy and execution is the part that energizes you, this is exactly where you want to be. Here's what we're looking for Full-cycle recruiting depth. Typically 8+ years across specialized tech, including meaningful time specializing in Design recruiting. AI-native recruiting. Hands-on experience using AI across sourcing, market mapping, and interview prep, and building the agents or SKILLs that carry what works to the whole team. Cross-functional partnership. A proven ability to work across various People teams and business partners to keep hires moving. Executive presence. A history of partnering with leaders at every level, and the ability to walk into a room, read the audience, and speak to it with credibility. Data fluency. Reads, researches, and interprets data across multiple tools, turning it into a clear next move in a search and a compelling narrative for hiring partners. It's also how you prioritize a full requisition load and catch bottlenecks before they become problems. Sourcing as a craft. Knows what great talent looks like, across all backgrounds and walks of life, where to find it, and how to assess it, with a knack for spotting bar raisers and building always-on pipelines. Bias for action and resilience. Moves things forward and stays steady when a search gets hard. Location: San Francisco (Gusto is hybrid, roughly 2 to 3 days a week in office; the SF expectation covers the San Francisco and San Jose metro areas). Compensation: Our cash compensation range for this role is $168,000 to $190,000 for the San Francisco Bay Area. Final offers are determined by candidate location, experience, and expertise, and may vary from the range above.  At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to  Gusto's Applicant Privacy Notice .

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Senior Program Manager
IntercomDublin, Ireland (Hybrid)18 days ago
InternshipHybridSenior
crmsalesforcesalespartnershipscustomer successcustomer support+1

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  We're looking for a Senior Program Manager to join the Strategic Program Management team in Dublin. Our team helps drive Fin's most important company priorities, from company objectives to critical cross-functional projects and programs. We're looking for a versatile, hands-on operator who thrives on solving complex business problems. No two challenges will look quite the same. You'll need to get up to speed quickly, bring clarity to ambiguity, build strong partnerships across the business and take ownership of driving meaningful outcomes. What will I be doing?  Partner with company leadership to drive Fin's highest-priority initiatives, from company objectives to critical cross-functional projects and programs. Step into complex, ambiguous or fast-moving areas of the business, quickly understand the problem, identify what needs to happen and take ownership of moving things forward. Shape and define programs of work, establishing clear priorities, outcomes, ownership and plans for successful execution. Get into the details to understand business challenges, surface open questions, identify trade-offs and help drive informed decisions. Work closely with senior leaders and cross-functional teams, building trusted relationships, bringing a point of view and challenging assumptions where needed. Establish the right structures and ways of working to create clarity, accountability and momentum, without introducing unnecessary complexity. Drive execution end to end, proactively identifying and resolving risks, blockers and dependencies to keep work moving and deliver results. Use data and business context to understand performance, inform recommendations and communicate progress, risks and decisions clearly to stakeholders and leadership. Identify opportunities to improve how Fin operates, introducing practical, scalable solutions that make teams more effective. Live our company values and be a role model for the people and teams you work with. What skills do I need?  You have 7+ years of experience in program management, business operations or similar roles, with a track record of delivering complex, cross-functional projects and programs. Experience in B2B SaaS is a plus. You're a strong generalist who can quickly understand unfamiliar business problems, connect the dots across different functions and identify what needs to happen to move things forward. You have excellent operational judgment and know how to balance strategic thinking with hands-on execution. You're equally comfortable defining an approach and rolling up your sleeves to deliver it. You have experience working directly with senior leaders and executives, building credibility, influencing decisions and constructively challenging thinking where needed. You demonstrate a high degree of ownership and accountability, with the ability to independently drive multiple high-priority initiatives in an ambiguous, fast-paced environment. You have strong business acumen and are comfortable using data to understand problems, evaluate trade-offs, identify opportunities and make informed recommendations. You're proactive, resourceful and solutions-oriented, with a track record of navigating complexity, unblocking teams and driving work through to completion. You're an excellent communicator who can bring clarity to complex topics, facilitate productive discussions and tailor your communication to different audiences, including executive leadership.   #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

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Strategy & Operations Manager
TwilioRemote - US (Fully Remote)18 days ago
InternshipFully RemoteMid
gosqltableaulookerpaca+5

Who we are  At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to  hundreds of thousands of businesses  and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.  . See yourself at Twilio Join the team as Twilio's next Strategy & Operations Manager. About the job This position will be responsible for unlocking exceptional growth for Twilio's customers and business.  We are seeking a high-achieving individual to join Twilio's Strategic Growth team in the Industry Relations & Strategic Growth organization. In this high-visibility role, you will tackle executive-level strategic problems that have no straightforward answers while moving quickly to keep pace with the fast-moving communications and AI ecosystem.  You will unlock new customer use cases, improve the quality of our global telecommunications network, and drive profitability. You will do this by defining complex problems and solving them through first-principles thinking, data analysis, storytelling, interviews, and collaborative cross-functional relationships. You will be an owner of strategic projects with significant autonomy, and will engage with senior executives to present your recommendations and accelerate decisions. You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact in product-led growth, international expansion, compliance, and go-to-market. If you have an extreme owner / founder mindset, move fast, and want to solve big challenges in a rapidly growing space, you'll find yourself at home. Responsibilities In this role, you'll: Strategic Decision-Making: Partner with executive leadership to define, model, and execute high-impact business strategies across messaging, voice, and AI communications ecosystems. Cross-Functional Leadership: Drive end-to-end alignment across Carrier Relations, Product, Operations, Finance, Legal, and GTM teams to achieve core company goals. End-to-End Ownership: Take full accountability for VP-level strategic goals, delivering mission-critical projects on schedule while optimizing customer experience. Executive Communication: Synthesize complex technical and strategic data into concise executive presentations, strategic memos, and board-level reporting. Data-Driven Modeling: Perform data analysis and build quantitative models to solve complex, unstructured business challenges under tight timelines. Domain Expert: Lead as the Subject Matter Expert for global connectivity initiatives, advising executive leadership and driving results across reach, quality, and profitability. Prior expertise isn't required to apply – just a commitment to learn. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 4-6 years of experience in strategy, operations, management consulting, product, or growth roles. Exceptional ability to synthesize complex technical, operational, and financial data into concise written memos and executive presentations that drive rapid decision-making. Proven ability to build relationships and drive alignment across Product, Sales, Operations, and Finance across individual contributors to VP levels. Proven ability to think critically and apply structured problem-solving techniques to unfamiliar challenges. Strong proficiency in data analysis and visualization e.g., SQL, Looker, Tableau, Coefficient, Airtable. Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment. Desired: Experience in SaaS, technology, management consulting, banking, or other fast-paced environments. Experience using AI to accelerate productivity e.g. Claude, OpenAI, Gemini, Glean. Familiarity with telecom, messaging, and voice networks. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $ 128,560.00 - $ 160,700.00 . Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $ 136,000.00 - $ 170,000.00 . Based in the San Francisco Bay area, California: $ 151,120.00 - $ 188,900.00 . This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information  Applications for this role are intended to be accepted until November 19, 2026, but may change based on business needs.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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