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Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management and Accounting software. We are a fast growing, dynamic business with a global customer base and team. With team members in the United Kingdom, United States, New Zealand and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We?re looking for a Customer Support Analyst to join our fast-growing support team. Reporting to the Customer Support Team Leader, you will be charged with providing exceptional customer service as the first contact point for our users, on the CRM platform we build, run and support in-house. To be successful in this role, you will have minimum 3 years of demonstrable experience working in a Help Desk / Customer Service role. You are an expert at identifying the root issue presented by a user, through your strong aptitude at identifying a problem?s root cause and quickly finding and implementing steps to remediate it. You?re technically minded and take to new systems with ease. Your customer centricity is central to how you excel in the work you do, and supporting and resolving customers brings you as much satisfaction as it does to the users you support. Reporting to the Customer Support Team Leader, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge. This role will primarily support business hours across the Pacific and Mountain time zones. Respond to inbound live chats and emails within an acceptable timeframe and with a response that is informative, helpful, and genuine. Manage a queue of tickets with competing priorities, to ensure those of most importance are addressed first and receive the right level of support, dependent on the nature of the query raised. Investigate and resolve inbound tickets through the use of outbound phone calls, screen sharing session, live chats or emails back to the original reporter. Resolve enquiries efficiently while addressing the core problem to solve for the customer. Adopt a ?First Time Right? mindset to ensure the enquiry is resolved on the spot where possible. Escalate tickets when appropriate and with all relevant information, to the suitable person/team; whether that be internally within the Support team, externally to a third-party, or across to our development teams. Balance the needs of the business and the customer to prioritise enquiries appropriately. Set realistic and correct expectations with the customer and stakeholders. Flexible and adaptable to the changing needs of our business and customers. Provide consistent and regular updates to our users on any active issues they?re experiencing and help to represent the urgency of the user to internal teams. Meet all SLAs and goal targets set out by your leader, to deliver an exceptional customer service experience, focused around: Customer Satisfaction First Response Rate Average Response Time Escalation/resolution rates Responsiveness to customer enquiries Attention to detail when investigating issues Efficiency when managing multiple priorities Collaboration with other team members (inside support and other business units) Any relevant OKRs that are in place for the team Requirements Essential Minimum 3 years of customer-facing experience, in a customer support/service or help desk role, ideally supporting a SaaS technology platform. Previous experience working at Level 1 and Level 2

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role We are looking for dedicated sales professionals to drive the adoption of JoVE products at universities and colleges. An ideal candidate is a result-oriented achiever and strives to succeed and grow with the company. If you're eager to advance your career in sales and grow with a dynamic team, this is the perfect opportunity for you. Responsibilities Own full sales cycle, from prospecting to close. Meet or exceed new business targets. Present the product online and in-person, to researchers, teaching faculty and academic librarians. Proactively build & maintain pipeline through active outreach via emails, calls and in-person meetings. Analyze trends and make data-driven decisions based on priorities in your work. Work effectively with Marketing and Customer Success to deliver on sales targets, renewals, team projects and campaigns. Attend trade shows and participate in other marketing activities. Requirements Requirements A Bachelor's degree. 3+ years of experience in sales, preferably in EdTech, STEM Publishing or SaaS. Proven ability to acquire new customers and grow existing accounts in a fast-paced, results-driven environment. Excellent communication, presentation, and negotiation skills in-person and online. Experienced with Salesforce or similar platforms. Self-motivated, results-oriented, and willing to learn new skills. Willingness to travel at least 2 days per week is required. Benefits Why Join JoVE? A competitive compensation package including unlimited commissions on your sales. You will make a direct impact in accelerating science research and education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us.

Who we are: Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren?t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you?ll join us. About the role: Do you love working with multi-disciplinary teams and stakeholders across a wide range of functions to implement and solve data engineering challenges? Are you equally skilled at delivering simple solutions to complex problems and consistently delivering on time? We are looking for a skilled and detail-oriented Data Engineer to join our growing data team. In this role, you will be responsible for building and maintaining the data pipelines, models, and infrastructure that deliver reliable, high-quality data to teams across the organization. You will work closely with business stakeholders to ensure our data warehouse is accurate, well-documented, and scalable as the business grows. What you'll be doing: Collaborate with high-visibility teams and their stakeholders to support critical data engineering initiatives Build and maintain dbt models across staging, mart, and metrics layers in the data warehouse, supporting analytics, reporting, and BI tools used across the business Work closely with cross-functional teams to define and enforce data quality standards, best practices, and data governance policies Support data consumers by improving data discoverability, maintaining documentation, and helping teams understand how to find and use the data they need Monitor data pipeline health, investigate data quality issues, assess their impact, and validate fixes in collaboration with business stakeholders Develop and maintain data and automation scripts to streamline data testing processes and improve efficiency Participate in data migration projects, ensuring data quality and integrity during the migration process Stay up to date with industry trends, advancements in data quality tools, and emerging technologies related to data engineering Contribute to process improvements, documentation, and knowledge sharing within the data team Help foster a team culture rooted in passion, curiosity, and continuous improvement Bring energy, positivity, a critical eye, unimpeachable integrity, a team-first attitude, and a desire to contribute to building something great, together Who you are: You have a solid understanding of data modeling principles - you can design staging, fact, and dimension tables that are clean, consistent, and easy for downstream consumers to use Strong communication skills - you can explain technical data concepts clearly to non-technical stakeholders and collaborate effectively with business teams Elite critical thinking and problem solving and impeccable judgment Legitimately curious and passionate about finding the ?right answer? with a detail-oriented mindset and a ?healthy sense of paranoia? about quality Highly organized, disciplined and driven, with the ability to manage competing priorities while meeting deadlines A bias toward documentation and data quality - you treat well-documented, tested models as a baseline expectation, not an afterthought The ability to follow and manage best practices and standards for data quality, scalability, reliability, and reusability A good

Summary \THIS ROLE IS SUITABLE FOR CANDIDATES WHO ARE AVAILABLE ON WEEKENDS\* The Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping. Responsibilities and Tasks Customer Service Provides excellent customer service to all customers entering the store. Smiles, makes eye contact with and greets customers. Guides customer to the location of requested items. Locates products in the warehouse. Answers questions and provides friendly advice and services to customers. Suggests value-added and related products to customers to ensure they go home with what they need. Ends the discussion with the customer using a closing statement (e.g., ?Is there anything else I can do for you today?? ?Did you find everything you were looking for?? ?Thank you for shopping at Canadian Tire?). Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person. Handles multiple customers in an effective and efficient manner. Deals with challenging situations in a professional manner. Learns about new products on a regular basis. Keeps up to date with in-store promotions, in-store deals and product locations. Operations Ensures that retail basics tasks are executed efficiently (e.g., stocking, labels, facing, etc.). Stocks shelves and merchandise display areas using modules and planograms as guidelines. Walks their assigned sections to understand what needs to be accomplished on a daily basis. Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis). Reports stolen and damaged goods to Management. Operates computer and RF gun and enters all relevant coding in Canadian Tire systems. Plays an active role in the department team by openly sharing opinions and ideas on how to improve department success and by participating in meetings and all training as required. Engages in learning activities and listens to feedback to improve their own abilities. Complies with company, store and department policies. Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately. Uses professional language and maintains a professional appearance (uniform, hygiene, grooming and name tag) when interacting with others. Completes other tasks, as required. Pay: From $18.25 per hour Benefits: Dental care On-site parking Store discount Vision care Application question(s): Are you available to work on Saturday and/or Sunday? Experience: * retail: 1 year (preferred) Work Location: In person

Job Summary Join our vibrant team as an Assistant Spa Manager and Esthetician, where you will play a pivotal role in delivering exceptional guest experiences and supporting the daily operations of our luxurious non-toxic spa. This dynamic position combines leadership responsibilities with expert skincare and beauty services, creating a lively atmosphere that promotes wellness, beauty, and customer satisfaction. You will be empowered to showcase your skills in esthetics while assisting in managing the spa?s smooth functioning, ensuring every guest leaves feeling pampered and valued. Responsibilities Provide professional skincare treatments including facials, brows, body waxing, eyelash lift + tint, and nail care with precision and care. Assist in managing daily spa operations, including front desk duties such as scheduling appointments, checking guests in and out, and maintaining a welcoming environment. Support sales efforts through upselling spa packages, retail products, and promoting special promotions to maximize revenue opportunities. Maintain impeccable sanitation standards by adhering to strict cleanliness protocols for treatment rooms and equipment to ensure guest safety and comfort. Lead by example in delivering exceptional customer service, fostering a positive atmosphere that encourages repeat visits and guest loyalty. Collaborate with team members to coordinate schedules, training sessions, and promotional events that elevate the spa?s reputation within the community. Qualifications Proven experience as an esthetician with expertise in skincare treatments such as facials, body waxing, eyelash lift + tint, brows, and nail care (manicure + pedicures). Strong communication skills to effectively engage with guests and team members alike. Demonstrated ability in retail sales and upselling techniques to promote products and services confidently. Knowledge of sanitation practices relevant to spa environments to ensure health standards are consistently met. Previous experience in a front desk or guest services role is preferred to facilitate smooth daily operations. Passion for hospitality with a friendly demeanor that creates a welcoming atmosphere for all clients. Join us to be part of a lively team dedicated to enhancing clean beauty and well-being! This paid position offers an exciting opportunity for growth within a supportive environment where your skills make a real difference in our guests? lives. Pay: $20.00-$24.00 per hour Benefits: Dental care Flexible schedule On-site parking Store discount Work Location: In person

Location: Berlin , hybrid (2-3 days per week in our office) Hi, we're AMBOSS and we're searching for a Commercial Support Associate to support how we manage tenders, vendor registrations, and customer assurance requests for our institutional customers. About AMBOSS AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool. Our team brings together care, innovative thinking, and cutting-edge AI medical technology. Our founders launched AMBOSS in 2012 with the goal of creating a tool they wished they had during medical school and clinical practice. Since then, we've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US. Our offices are located in Berlin, Cologne, New York, Cagliari and Cape Town. Want to learn more about our culture? Watch our video to explore what makes us unique. Why can this position be exciting for you? In this role, you'll coordinate the tenders, vendor registrations, and documentation requests that let institutional and business customers say yes to AMBOSS. You'll sit at the center of the company, working closely with Sales and pulling in expertise from IT, Legal, Finance, Product, Security, and Engineering to get every request answered accurately and on time. Every tender we win and every questionnaire we complete well helps bring AMBOSS into more hospitals, health systems, and medical schools: directly supporting our mission of empowering medical professionals to provide the best possible care. You'll start with structured, recurring processes and grow into someone institutional customers and internal teams alike rely on to get things done. You will: Support tender and procurement processes, coordinating the company information, documentation, and internal contributions they require. Complete and maintain customer vendor registrations and onboarding requirements in procurement and vendor-management systems. Coordinate documentation and information requests from Sales and from prospective or existing customers. Maintain commonly requested company documents and keep current, approved versions easily accessible. Track requests, deadlines, dependencies, and outstanding contributions from internal stakeholders. Identify and coordinate with the right subject-matter experts across IT, Legal, Finance, Product, Engineering, Security, and other teams. Support completion of customer questionnaires covering company information, technology, privacy, AI, security, and compliance topics. Help document and improve internal processes so recurring commercial and customer-assurance requests can be handled more efficiently. You bring: First professional experience in operations, administration, sales support, customer support, project coordination, or another structured cross-functional role; relevant internship or working-student experience also welcome. Strong organizational skills and attention to detail. Experience managing multiple requests, stakeholders, and deadlines at the same time. Strong written and verbal communication skills in English (C1) and German (C1). Ability to work independently while knowing when to ask questions or escalate. Comfort reaching out to colleagues across departments and following up on outstanding information. Nice to have: previous exposure to tenders, procurement portals, vendor onboarding, customer questionnaires, or documentation management. You enjoy: Structured, detail-oriented work and keeping track of many moving pieces at once. Coordinating with people across different teams to get to an answer. Learning unfamiliar terminology and processes quickly. Gradually taking ownership of recurring workflows and making them run more smoothly. Benefits: AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony. 🌴 Rest & Time Off (30 paid vacation days, AMBOSS holiday, personal purpose day and more) 🥙 Food & Office Comfort (Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces in Cologne, Sardinia, Cape Town) 🏃 Health, Fitness & Mobility (Urban Sports Club – M plan, Fitbit Versa 3, Deutschland Ticket…) Check out the full list of benefits below: https://go.amboss.com/the-amboss-prescription-de We believe that diversity is a powerful driver of innovation and progress. That's why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive. We warmly welcome people of all backgrounds to help us fulfil our mission: empowering all medical professionals to provide the best possible care 🩺 Even if you don't meet every single point in the job description, we still encourage you to apply. We'd love to hear from you! Find Jobs in Germany on Arbeitnow

Exclusive Job Perks 50% discount on all products Flexible hours Opportunities for advancement within the company Being part of a family-owned business committed to the community Performance bonuses (in-store sales or management position) Recognition program for years of service Innovation program to encourage idea sharing Referral bonus Dayforce Wallet (pay on demand: you'll be able to access a portion of your pay as soon as your shift ends) For Full-time Employees Group insurance plan Three (3…

Retail Merchandiser - Electronics As a Premium merchandiser, you'll join an established and fast growing, values-based company representing hundreds of brands across retail locations. Growing sales for Premium clients is the name of the game, and you'll do it by executing retail merchandising activities. What's in it for you? You make your own schedule. Yes, you read that right. You'll merchandise brands you know and love in a variety of categories. You'll be fully trained and certified by true…

Senior Retail Sales Consultant Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need. What You Bring Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day. Desire to learn and adapt to new prog…

Description Some of what you will do As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards. Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, pro…

Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department…

About the Role We are looking for a highly-motivated, business-minded attorney to join as Lead Counsel, HR Products on the Legal & Compliance team. In this role, you will partner closely with Product, Sales, and Compliance, and will report to our Assistant General Counsel, HR Products. You will provide key legal guidance to our business team as we launch our Employer of Record ("EOR") services in new countries, and will provide ongoing product counseling and employment counseling across our lau…