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Headquarters: Remote Alloy is where you belong! Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 800 of the world's largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers. Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we've been continuously recognized and named one of Inc. Magazine's Best Workplaces , Forbes America's Best Startup Employers , Best Fintech to Work for by American Banker , year after year. Check out our investors and read more about us here . About the team The Support team at Alloy is a group of curious, collaborative, and technically skilled problem-solvers dedicated to helping our clients succeed. We partner closely with Product and Engineering, act as the voice of the customer, and play a critical role in driving continuous improvement across the company. We pride ourselves on our empathy, accountability, and deep product knowledge—and we're always looking for team members who care deeply about both technology and people. Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite twice a week, and remote employees onsite once a quarter. What you'll be doing The Senior Technical Support Engineer is a highly experienced support professional who thrives in a fast-paced, collaborative environment and operates with significant autonomy. This role is designed for individuals who lead complex, cross-functional escalations, design long-term solutions to recurring issues, and act as trusted advisors across the company. As a senior member of the Support team, you'll represent Support in cross-departmental meetings, mentor junior team members, and lead key initiatives that improve team performance and the customer experience. You bring both strong technical expertise and a passion for solving real customer problems at scale. Escalation Management & Complex Ticket Handling Lead high-priority or complex support issues, including those involving multiple teams or external partners. Serve as the escalation point for the Support team, confidently resolving edge cases and urgent matters. Deliver concise and empathetic customer communication, and guide others in effective customer-facing messaging. Participate in the team's on-call rotation , helping to support urgent customer issues outside of standard business hours. Technical Expertise & Strategic Contributions Demonstrate deep expertise across multiple areas of the Alloy platform, with the ability to troubleshoot issues independently. Design and implement solutions for recurring or systemic support issues. Contribute to internal tooling and documentation improvements based on customer pain points. Participate in product betas, incident reviews, and internal testing efforts to improve product quality and support readiness. Cross-Functional Collaboration Represent the Support team in cross-functional meetings with Product, Engineering, and other internal stakeholders. Influence roadmap and product quality conversations with data-driven feedback and customer context. Take initiative to improve processes, suggest tooling enhancements, and drive adoption of team-wide initiatives. Additional cross-team projects and responsibilities may be expected as part of this role. Mentorship & Team Leadership Provide mentorship to junior and mid-level engineers through onboarding, buddy programs, and informal coaching. Help establish a culture of ownership, technical curiosity, and continuous improvement. Lead by example in documentation, incident participation, and support operations. What we're looking for 3+ years of experience in technical support, ideally in a B2B SaaS environment. Demonstrated ability to own and resolve high-stakes or technically complex issues. Excellent verbal and written communication skills, especially under pressure. Experience working cross-functionally with Product and Engineering teams. Proven ability to mentor others and contribute to a strong team culture. Strong troubleshooting skills with APIs, logs, and developer tools. Experience using Zendesk, Looker, Postman, or scripting languages like Python or Bash. Previous participation in an on-call or incident response rotation. Compensation for this role ranges from $90,000 - $110,000, as well as stock options. Benefits and Perks Unlimited PTO and flexible work policy Employee stock options Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options 401k with 100% match up to 4% of annual employee compensation Eligible new parents receive 16 weeks of paid parental leave Home office stipend for new employees Annual Learning & Development annual stipend Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health Hybrid work environment: NYC employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office. How to apply Apply right here! You've found the application! Alloy is proud to be an equal-opportunity workplace and employer. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter. All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you're ever unsure, please contact us directly via our website before sharing personal information. To apply: https://weworkremotely.com/remote-jobs/alloy-senior-technical-support-engineer

Headquarters: Remote from the US Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Research Group (ARG) handles proactive threat hunting and adversary behavior analysis across Stripe products. Rather than reacting to alerts, the team maps end-to-end fraud and abuse paths, validates novel attack vectors, and identifies product conditions that enable fraud. Using agentic automated testing and simulation tools, ARG translates research into actionable threat advisories, strategic control recommendations, and regression scenarios to systematically eliminate vulnerabilities. What you'll do As an Abuse Research Engineer in the Abuse Research Group, you will play a critical role in safeguarding Stripe's financial ecosystem by proactively hunting for advanced threats, dissecting complex fraud vectors, and extracting actionable adversary intelligence. Rather than relying solely on reactive alerts, you will develop and execute hypothesis-driven threat hunting operations across internal telemetry and external sources to uncover fraudulent tools, tactics, and techniques (TTPs) before they impact Stripe's platform. Central to this work is FT3 (Fraud Taxonomy 3.0), Stripe's multi-layered taxonomy that decomposes monolithic fraud into structured kill chains. Collaborating cross-functionally with Fraud Ops, Strategy, Risk, Onboarding, and Security, you will integrate threat intelligence, build agentic simulation workflows, and systematically eliminate product vulnerabilities. Responsibilities Proactive Threat Hunting & Kill Chain Analysis: Formulate hypotheses and conduct iterative threat hunting operations across Stripe systems and external data. FT3 Taxonomy: Apply and enrich the FT3 framework across empirical datasets and incidents, standardizing threat intelligence across kill chain phases and targeted API endpoints. Threat Intelligence & Signal Expansion: Partner with teams like Fraud Intelligence to integrate, curate, and automate threat feeds into engineering workflows. Cross-Functional Advisories & Strategic Controls: Translate raw research and retrospective findings into actionable threat advisories and control recommendations (policy, technical systems, support workflows, and detection mechanisms) for stakeholders across Fraud, Risk, Onboarding, and Security. Agentic Testing & Adversary Simulation: Utilize agentic automated testing frameworks to simulate adversary TTPs, validate whether deployed controls interrupt empirical kill chains, and generate regression scenarios to exercise controls. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience conducting threat intelligence, threat hunting, or technical incident response within cyber security, product abuse, or trust domains. 5+ years of experience analyzing large, complex datasets using data analytics tools to identify anomalies, map behavioral trends, and solve complex fraud problems. B.S. or M.S. in Computer Science, Cybersecurity, or a related technical field, or equivalent practical experience. Expert proficiency in Python and SQL, with demonstrated experience using code and scripting to automate workflows, build investigative tools, or query big data pipelines. Hands-on experience in log analysis (e.g., application logs, API route telemetry, network security events), digital forensics, and cyber investigation methodologies. Strong communication skills with a proven ability to translate complex technical research into clear, actionable recommendations and advisories for cross-functional partners. Preferred qualifications Deep technical understanding of threat actor motivations, infrastructure, and TTPs specific to financial fraud (e.g., ATO, Card Testing, Credential Stuffing). Familiarity with standardized taxonomies such as FT3 or MITRE ATT&CK. Proficiency with engineering, data processing, and analysis platforms such as Databricks, Trino, PySpark, Pandas, or Scikit-Learn. Proven background utilizing Threat Intelligence Platforms (TIPs), tactical threat feeds, OSINT, and breach intelligence. Demonstrated capability building or leveraging agentic LLM tools, automated testing systems, or control validation frameworks to model adversary behavior at scale. Participation in industry conferences, webinars, or threat-sharing groups, alongside relevant professional certifications (e.g., GCTI, GCFA, OSCP). To apply: https://weworkremotely.com/remote-jobs/stripe-abuse-research-engineer

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a dedicated Technical Delivery Manager (TDM) who will have the exciting opportunity to collaborate closely with our public sector customers, guiding them in effectively and efficiently operating Altana's platform. As a TDM, you'll be the driving force behind user adoption, product enablement, and value realisation, ensuring overall customer success. You'll be our customers' champion, serving as their day-to-day relationship manager, conducting regular check-ins, and helping their end users consistently translate product insights into operational value. Internally, you'll articulate recurring customer needs and pain points to the business, wrangle cross-functional engineering and product teams to deliver on planned deliverables for your user base, and develop account strategies to strengthen our ongoing partnership with customers. You'll evolve into a power use of Altana's products and will use this knowledge to stimulate growth of product usage, up-selling, and cross-selling expansions. You will own the success of our customer deployments, focusing heavily on value creation and customer outcomes. You Will Manage successful customer deployments and technical work streams from end-to-end, with the ability to effectively manage priorities, deliver on-time, and communicate effectively internally and with customers. Become a power-user of the Atlas platform, then support Public Sector customers in rapidly achieving value, while identifying new use cases to address customer pain points. Own customer relationships including conducting Quarterly Business Reviews and leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate Altana teams. Respond to user support queries and build processes that enable us to scale our TAM functions as our customer base increases. Be held accountable for effectively synthesising and communicating feedback to the product team. Coordinate the specification of new or expanded features, involving deep collaboration with Altana's Product & Engineering teams. Collaborate with our Implementation Engineering team to ensure successful delivery and work closely with our Sales Engineering team to identify and prioritise growth opportunities. Collaborate with Account Executives to identify and capitalise on expansion opportunities, transforming them into reality. Balance strategic thinking with tactical execution, connecting day-to-day account management with broader commercial and product goals. Grow to become an expert in how governments and enterprises can leverage technology to address supply chain risk, trade enforcement and trade facilitation use cases. About You You have 4-6 years of customer management, technology consulting, or general technology delivery experience, ideally some that involves working with government stakeholders. You are just as comfortable working with software engineers and data scientists as you are with non-technical customer stakeholders, and have previous experience of translating complex data or technology concepts to new audiences. You can demonstrate a history of successfully expanding technical accounts year over year or leading complex software projects and programmes to successful outcomes. Your ability to establish positive relationships and influence others is a key asset, complemented by excellent communication and interpersonal skills, balancing approachability with persistence. You're open to feedback and thrive on cross-functional collaboration to drive continuous improvements. You exhibit good judgement and a willingness to dive into the nitty-gritty to achieve team objectives. You are eligible and willing to obtain a UK Security Check (SC) clearance or have an active clearance already. Nice to have: An active UK Security Check (SC) clearance. Experience working with public sector customers in the UK and overseas. Experience in the supply chain or logistics industry is a plus, although not required. Experience conducting self-directed data analysis to answer questions, ideally using SQL or similar languages. This role is based in London with hybrid work flexibility and candidates must be within commuting distance from our Holborn office. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Our Values Our values are the core beliefs that shape who we are, what we stand for, and how we behave.They form the foundation of Altana's culture and integrity and guide how we hire, design, build, and connect with each other and our customers. Trust: Our customers and partners entrust us with missions of the highest importance. We honor that by keeping our word, meeting commitments, and ensuring every action we take reinforces confidence in us. We rely on each other to deliver, to speak openly, and to hold ourselves accountable. Resilience: In a world of uncertainty and complexity, our work must withstand challenges, evolve with conditions, and ensure reliability over time. Resilience is both how we operate and what we deliver. It's how we respond when things don't go to plan –– we adapt, we support each other, and we keep moving forward. Stewardship: We are stewards of every mission we touch. Because our work impacts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission. Courage: Courage is what unlocks the seemingly impossible for our customers. It's the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it's demonstrated by how we approach hard conversations and complex projects. At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We're proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation. Offers related to employment at Altana will come from an Altana.ai email address. We will never ask for payment as part of the interview or onboarding process. Find Jobs in United Kingdom on Arbeitnow

UpSlide is the document production layer for financial services . We orchestrate LLMs, machine learning, and workflow agents within Microsoft 365 to deliver reliable, quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner , with 14+ years supporting financial services teams, we bring together expertise from the tech, finance and design fields to help clients like KPMG, BNP Paribas, Rothschild & Co. boost productivity while improving brand consistency across their corporate documents. We are a certified B Corporation , upholding the belief that businesses should have a positive impact on society. Our values ✨ Our values guide our approach to work and are at the heart of our recruitment process. To join our team, we look for individuals who value: Excellence: We think that every detail counts, and we place great importance on the quality of our deliverables. Trust: We are passionate, committed, and free to act with autonomy. Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients. The team 🧑‍🤝‍🧑 UpSlide is a productivity platform for Microsoft 365 (PowerPoint, Excel and Word) built for financial professionals in investment banking, private equity, asset management and advisory. Product Marketing sits at the centre of Product, Sales and Marketing: we decide how UpSlide is positioned, priced and sold. You'll join as our Head of Product Marketing, reporting directly to Matteo Bordin , our Chief Product Officer. You'll manage one PMM and over time grow your team. Day-to-day, you'll work closely with Sales, Product, and Marketing leadership. This is a hands-on leadership role: you'll set direction and still get into the work. Team goals 🎯 Product Marketing's job is to make UpSlide easy to understand, easy to sell, and priced right. Concretely, that means: Sharpen positioning and messaging so prospects grasp the value fast. Arm Sales to win, especially against direct competitors. Own pricing and packaging decisions and the reasoning behind them. Run customer communications that drive adoption and expansion. The impact on the business is direct: higher win rates, stronger pricing power, shorter sales cycles. Your responsibilities 🖋️ Positioning & narrative (25%) Own UpSlide's positioning and messaging across segments and personas. Turn product capabilities into a clear story that resonates with financial professionals. Keep messaging consistent across the website, sales materials and campaigns. Sales enablement & competitive intelligence (25%) Build the enablement that helps Sales qualify, pitch and close: decks, battlecards, objection handling and one-pagers. Own competitive intelligence: track competitors, brief the business, keep our differentiation sharp. Partner with Sales leadership on win/loss analysis and act on what it tells you. Pricing & packaging (20%) Own pricing and packaging: structure, tiers, and the logic behind them. Run the analysis and make clear recommendations to the exec team. Support Sales on deal-level pricing and commercial strategy. Customer communications (15%) Own how we communicate with customers: launches, releases and lifecycle comms. Drive adoption and expansion through clear, well-timed messaging. Team leadership (15%) Lead, coach, and grow the PMM you'll manage. Set priorities and hold a high bar on output. Your goals ⚡ First 3 months : Learn the product, customers and competitors in depth. Build relationships with Sales and Product. Audit our current positioning, pricing and enablement, and tell us where the gaps are. By 6 months : Ship a refreshed positioning and messaging framework. Stand up a repeatable competitive intelligence rhythm. Deliver a first pricing and packaging recommendation. By 9 months : Have an enablement program running that measurably improves win rates, pricing changes live or in flight, and a customer communications cadence the business relies on. As UpSlide grows, this role can grow into broader marketing leadership. We'll back you to get there. You are a great fit if you have: Significant experience in enterprise B2B sales : you've either carried a quota in complex, high-value deals or worked hand in hand with sellers who do. This is a must. A proven product marketing track record: positioning, messaging and sales enablement that moved the needle. Experience owning or heavily influencing pricing and packaging decisions. People leadership experience: you've managed and developed marketers. Excellent written and verbal communication in English, and the judgement to write for an exec audience. We'd love it if: You've worked in or sold to financial services : investment banking, private equity, asset management, or advisory. You know the Microsoft 365 / productivity software space. You speak French (not mandatory) ✨ If you don't tick all the boxes but you think you'd be a great fit, please apply and tell us why. Recruitment process First screening with our Talent Acquisition team (30 to 45 min, phone or video): mutual fit and motivation. Manager interview with Matteo Bordin, CPO (45 min to 1h30, video or in person): product thinking and experience. Peer interview with a peer from Product, Marketing, and Sales (~45 min). Case study with Matteo and a Product peer (45 min to 1h30): a deeper problem worked through together. 🚀 We'll conduct a reference check to learn how to help you thrive! What we offer 🌍 International environment: Start-up with five offices (Paris, London, Berlin, New York, Singapore) and users in more than 60 countries 🌱 Training & professional development: Collaboration with our sister company, IPH , which provides UpSliders with training on key soft skills and management 🎉 Company events: Office socials and international company events (e.g. annual company seminar, team seminar, and sustainability actions taken throughout the year) 🏠 Beautiful office: An inspiring eighth-floor corner office near Liverpool Street with beautiful common areas and meeting rooms, a balcony with a view, bike storage and showers, tea/coffee, etc. 💻 Hybrid work: 3 days in-office per week 🧑‍💻 Work-from-home budget: €500 WFH equipment budget ⏰ Flexi-work: Flex your schedule however works (e.g. bank hours across the fortnight to take a Friday off) 💆‍♀️ Wellness package: £45 per month for physical and mental wellness activities 👶 Family support: Paid parental leave for birthing and non-birthing parents 4 days fully paid leave for sick children up to 6 years old or up to €1,800 for childcare reimbursement Flexible return to work options An additional 5 days are fully paid within 6 months after becoming a parent ✈ Holidays: 25 days plus public holidays & a half-day of additional holiday per year of full service (up to 5 additional days) 🪙 Pension: Pension contributions (with matched contributions up to 5% after one year) 🩺 Health insurance: Opportunity to opt into a health insurance plan (Vitality) As a B Corp-certified company, we have strong commitments toward our employees, community, clients, suppliers, and the environment. We strive to create an environment where everyone feels welcome. This commitment to diversity and inclusion is applied in our recruitment process and your employee experience once you've joined UpSlide ✨ Find more English Speaking Jobs in United Kingdom on Arbeitnow

Job Description Job Description JOB DESCRIPTION As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of o…

Job Description Job Description JOB DESCRIPTION As a Restaurant Supervisor you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Manager in running a successful business. You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards…

Job Description Job Description JOB DESCRIPTION As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of o…

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Senior Care Assistant to help us achieve our goals. At Richmond Manor, our Senior Care Assistants are called Homemaker Leads. More than support workers, care assistants or healthcare assistants - they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the …

Are you an experienced Residential Support Worker looking for your next opportunity? We're recruiting for a Childrens Residential Support Worker to join a 2-bed children's residential home supporting children and young people with Emotional and Behavioural Difficulties (EBD). About the Role: As a Residential Support Worker you will play a vital role in creating a safe, nurturing and empowering environment where children are truly at the centre of all we do. Our homes provide care for children w…

Assistant House Manager Location: Ochil Tower School, Perthshire Contract Type: Full Time - Permanent Hours: 42.25 hours per week Salary: £34,119.41 – £37,261.12 per annum, depending on experience and qualifications Sleepovers: £65 per sleepover shift 21 Health & Social Care are recruiting on behalf of Ochil Tower School for an experienced and dedicated Assistant House Manager to join their residential

Residential Childcare Support Worker We're currently recruiting experienced Residential Childcare Support Workers and also welcome applications from people passionate about making a real difference to young people. Salary : £13.05 per hour Location: Guildford, Surrey Contract: Casual Specific Hours: Shift Pattern- ad-hoc cover Apple Orchard operates five rural homes across Surrey and West Sussex, providing safe, nurturing environments for young males aged 12-18. As a Casual Residential Support …

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Aldershot. We are recruiting for experienced and forward thinking Support Worker . This is full time and permanent position and working for very well established care company. Very interesting and varied role with a scope for progression. Main duties and responsibilities: To participate in the day to day implementation of individual support plans and activities within a challenging envir…