Senior Database Administrator 📍 Boca Raton, Florida (Onsite) 💼 Full-Time 💰 $110,000 - $140,000 Base Salary Build, Optimize, and Protect Critical Data Infrastructure We are seeking a Senior Database Administrator to take ownership of a hybrid Microsoft database environment spanning both on-premises infrastructure and Microsoft Azure. This role is ideal for a hands-on SQL Server professional who thrives in high-availability environments and enjoys solving complex performance, scalability, and disaster recovery challenges. As the organization's primary Database Administrator, you will be responsible for the health, performance, security, recoverability, and growth of business-critical SQL Server platforms. You will work closely with Infrastructure, Security, and Operations teams to ensure databases remain highly available, optimized, protected, and prepared for any recovery scenario. This position offers the opportunity to have a direct impact on enterprise database architecture while driving continuous improvement across availability, disaster recovery readiness, automation, capacity planning, and cloud-based database services. What You'll Be Doing Database Administration & Cloud Operations Administer and maintain Microsoft SQL Server environments across on-premises and Azure platforms. Perform database installations, upgrades, patching, configuration management, and platform optimization. Manage Azure SQL Database and Azure SQL Managed Instance environments. Support ongoing database modernization and cloud initiatives. High Availability & Disaster Recovery Design, implement, and maintain highly available database architectures. Support technologies including: Always On Availability Groups Failover Clustering Replication Log Shipping Develop and execute disaster recovery testing and validation procedures. Ensure database recovery strategies align with business continuity objectives. Backup, Recovery & Data Protection Own database backup and recovery processes across production environments. Validate recoverability through restoration testing and recovery verification. Ensure critical databases meet recovery and retention requirements. Partner with infrastructure teams to align database protection strategies with enterprise backup solutions. Performance Optimization Identify and resolve database bottlenecks impacting application performance. Perform: Query optimization Index tuning Execution plan analysis Wait-statistics analysis Capacity planning Resource governance Recommend and implement proactive performance improvements as data volumes and business demands grow. Security & Compliance Maintain database security controls and access governance. Implement encryption and data protection best practices. Support auditing, compliance initiatives, and remediation activities. Partner with security teams to ensure proper role-based access controls and least-privilege access models. Automation & Continuous Improvement Develop automation using PowerShell and T-SQL. Create and maintain operational documentation and recovery runbooks. Serve as the escalation point for database-related incidents, outages, and recovery events. Drive ongoing improvements to monitoring, reporting, performance, and operational efficiency. Required Qualifications 7+ years of SQL Server administration experience in enterprise environments. Experience supporting hybrid cloud and on-premises database infrastructure. Strong experience with: Microsoft SQL Server Azure SQL Database Azure SQL Managed Instance Hands-on experience building and supporting high-availability solutions. Deep understanding of: Backup and recovery strategies Disaster recovery planning Business continuity practices Recovery Time Objectives (RTO) Recovery Point Objectives (RPO) Advanced database performance tuning and optimization skills. Strong PowerShell and T-SQL scripting experience. Understanding of Windows Server administration and enterprise storage platforms. Excellent troubleshooting and root-cause analysis skills. Preferred Qualifications Azure Database Administration certifications. Azure Infrastructure certifications. Experience with VMware-based SQL Server environments. Experience working with enterprise backup and recovery platforms. Exposure to regulated or compliance-driven environments. Why Consider This Opportunity? ✅ Enterprise-level SQL Server ownership ✅ Hybrid cloud and Azure-focused environment ✅ Significant influence on architecture and database strategy ✅ High visibility across infrastructure and technology teams ✅ Opportunity to lead disaster recovery and business continuity initiatives ✅ Competitive salary of $110K - $140K Questions for the Hiring Manager Before Launching the Search Based on the additional information received, I would seek further clarity on the following: Must-Have vs. Trainable Skills Of the following technologies, which are absolute requirements and which could be learned on the job? SQL Server Administration Azure SQL Managed Instance Always On Availability Groups Disaster Recovery Planning & Testing Performance Tuning & Optimization PowerShell Automation Veeam Backup Integration VMware Infrastructure Top Business Challenges What are the primary initiatives or pain points driving this hire? Database performance optimization? Azure migration efforts? High availability improvements? Disaster recovery readiness? Capacity planning and scalability? Consolidation of SQL environments? Automation and operational efficiency? Compliance and audit requirements? Target Candidate Profile Would you prefer: A true SQL Server specialist with deep DBA expertise, or An Infrastructure Engineer / Systems Administrator with strong SQL administration experience? Environment & Scope How many SQL Server instances are currently managed? What percentage of the environment resides in Azure versus on-prem? Are there upcoming cloud migration or modernization projects? What database monitoring tools are currently utilized? These answers will help significantly refine sourcing strategy and prevent recruiters from over-indexing on Azure, VMware, or backup technologies if the true priority is SQL performance, HA/DR ownership, and operational excellence. "Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria." "Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance"
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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Atlanta, GA, USA . Minimum qualifications: Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience. 6 years of experience with network routing protocols, design and troubleshooting, with network equipment providers. Experience with planning and designing networks (e.g., multiple sites, multiple products, etc.). Preferred qualifications: Experience in one or more programming languages such as C++, Go, or Python. About the job Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits Responsibilities Learn more about benefits at Google . Drive the quantifiable analysis of measurements, data, and capacity forecast models to make networks more scalable, efficient, and deliver a predictable user experience. Evaluate the current inefficiencies, complexities, and flaws in network systems, and propose designs, software, and processes to improve them. Develop software that improves the performance, safety, transparency, and manageability of network systems. Participate in rotating schedules with other team members, including weekends. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Description Leidos is seeking a Senior Network Engineer specializing in routing and switching to engineer, implement, and sustain enterprise network infrastructure across a large, distributed environment. The role carries hands-on responsibility for the routed and switched core — designing changes, implementing them cleanly, and resolving the complex problems that reach the senior engineering tier. This position supports overall network engineering across a broad range of efforts, including planning, designing, and evaluating components of the network. Duties include developing specifications for routing and switching designs, evaluating and recommending technologies to enhance current capabilities, performing needs assessments, and performing installation, modification, testing, and servicing of network equipment. The successful candidate operates independently on complex engineering work, translates requirements into implementable designs, and serves as an escalation point for routing, switching, and transport issues that others cannot resolve. Scope and Impact Impact: Contributes to the completion of significant project milestones and recommends technical solutions and improvements that affect program results. Work is performed under general direction, with latitude for independent judgment on technical approach. Complexity: Resolves complex technical problems requiring in-depth analysis, evaluation of multiple factors, and application of established engineering principles and best practices. Communication: Communicates technical information, design recommendations, risks, and status to engineering leadership, peer teams, and stakeholders. Explains complex technical concepts clearly to both technical and non-technical audiences. Knowledge: Strong working knowledge of routing and switching principles, theories, and concepts, with demonstrated depth across enterprise network technologies. Primary Responsibilities Routing and Switching Engineering Engineer, configure, and implement enterprise routing and switching infrastructure, including core, distribution, access, and WAN edge layers. Design and implement routing policy using BGP, OSPF, EIGRP, and static routing, including route redistribution, filtering, summarization, path selection, and convergence tuning. Engineer Layer 2 infrastructure, including VLAN architecture, spanning-tree design, link aggregation, trunking, and loop prevention. Implement and maintain VRFs, MPLS/VPN services, tunneling, multicast, QoS policy, and high-availability designs such as HSRP/VRRP and redundant uplink topologies. Develop specifications for network architecture, evaluate and recommend new technologies to enhance current capabilities, and perform needs assessments. Perform installation, modification, configuration, testing, and servicing of network equipment, including hardware refresh and software/firmware lifecycle upgrades. Baseline and optimize network performance — latency, throughput, utilization, convergence, and error rates — and remediate identified deficiencies. Implementation and Operations Support Develop implementation plans, test and validation steps, rollback procedures, and change documentation for network changes, and execute them during approved change windows. Provide senior-level troubleshooting and escalation support for complex routing, switching, transport, and connectivity issues spanning multiple layers and vendors. Perform packet-level and protocol-level analysis to isolate faults across the network, systems, and application boundary. Support capacity planning, configuration standardization, and compliance of device configurations against approved baselines and hardening requirements. Partner with architecture, cybersecurity, operations, and project teams to resolve blockers, manage dependencies, and deliver network changes end-to-end. Documentation Develop And Maintain Engineering And Operational Documentation, Including Logical and physical network diagrams Routing designs, policy standards, and addressing plans Device configuration standards and baselines Implementation, test, and rollback plans Port, protocol, and services requirements Troubleshooting guides and standard operating procedures As-built and operational handoff documentation Required Qualifications Bachelor's degree and 8+ years of prior relevant experience, or Master's degree with 6+ years of experience. Specific experience, education, and training may be considered in lieu of a degree. Significant hands-on experience engineering, implementing, and troubleshooting enterprise routing and switching infrastructure at scale. Strong working knowledge of TCP/IP, subnetting, BGP, OSPF, EIGRP, VLANs, spanning tree, link aggregation, VRFs, multicast, QoS, NAT, and high-availability design. Experience with network hardware installation, configuration, software upgrades, and lifecycle replacement. Experience developing implementation plans, test procedures, and rollback plans, and executing changes in production environments during maintenance windows. Demonstrated troubleshooting ability, including packet capture and protocol analysis, across multi-vendor environments. Hands-on experience with one or more of the following: Cisco, Aruba, Palo Alto, Dell, Infoblox, and Brocade. Experience documenting network designs and procedures using tools such as Visio, PowerPoint, or similar. Strong written and verbal communication skills. Current IAT Level II or higher certification, such as Security+ CE. Active DoD Secret clearance. Preferred Qualifications Cisco Certified Network Professional (CCNP) Enterprise or equivalent certification. Experience with enterprise network modernization, migration, or large-scale transformation and integration efforts. Experience with software-defined networking, SD-WAN, or SD-Access (Cisco Catalyst Center / DNA Center) environments. Experience with network segmentation, access control, and identity-based networking. Experience integrating enterprise networking with cloud infrastructure, including hybrid connectivity and secure cloud routing. Experience with network automation and scripting using Python, Ansible, or infrastructure-as-code approaches. Experience applying DISA STIGs, vulnerability remediation, and configuration hardening to network devices. Experience with Jira, Confluence, or similar project and knowledge-management tools. Key Success Factors This role is for an engineer who is genuinely hands-on. The expectation is not oversight of someone else's configuration work but direct ownership of the design, the change, the validation, and the outcome. The successful engineer is the person others escalate to — comfortable reading a routing table and a packet capture under time pressure, and equally comfortable writing the implementation plan that keeps the change from becoming an incident. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting October 8, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range Pay Range $92,300.00 - $166,850.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com. Pay And Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Mirantis, an IREN company, is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy. https://www.mirantis.com/ Job Description About the Role Mirantis is seeking a Senior Network Engineer to join our IT team in a hands-on role spanning two areas: the networking that underpins our internal AI labs, and the broader company network infrastructure. This is the second dedicated networking role on the team, working alongside our existing network engineer in Europe to scale a function that has grown well beyond what one person can carry. The role is based in Silicon Valley, with regular on-site presence expected at our local datacenter/colocation facilities. As Mirantis invests in AI compute, the lab environments behind it have become critical infrastructure that IT operates as a shared platform — engineering groups across the company consume them as tenants. Our job is to make that possible: high-throughput fabric for GPU and compute-intensive workloads, clean segmentation between tenants, and reliable connectivity back to corporate and cloud environments. This is a hardware-, networking-, and architecture-focused mandate — building and running the underlying infrastructure, not the AI/ML work that runs on top of it. In parallel, our day-to-day company network — offices, datacenter/colo presence, cloud interconnects, and remote access — requires ongoing engineering ownership rather than best-effort maintenance. In this role, you will design, build, and operate the network and physical infrastructure for the AI labs and evolve it as demand grows, while sharing responsibility for the corporate and datacenter network. You will work close to the hardware where it matters, partner with the IT, Security, and engineering teams who depend on these environments, and help establish the standards and documentation that let this function scale as a proper team. Key Responsibilities AI Labs Network Architecture & Operations: Design, build, and operate the network fabric for our internal AI labs — high-throughput switching for GPU and compute-intensive workloads, with the segmentation needed to run them as a shared platform for engineering groups across the company. Own capacity planning and expansion as demand grows. Datacenter & Colocation Infrastructure: Own the physical and logical infrastructure at our Silicon Valley datacenter/colocation facility — network fabric, rack and cabling standards, cross-connects, power/port planning, and hands-on structured work, with regular on-site presence for buildout, changes, and troubleshooting. Operate the network at our other datacenter locations as well (including in Europe), where physical work is handled through contractors or remote hands rather than direct access. Server & Hardware Support: Provide hands-on support for server and datacenter hardware — racking, cabling, provisioning, firmware/BMC (iDRAC/iLO) management, and physical troubleshooting. Perform this work directly on-site where practical, or coordinate it through third-party contractors and remote-hands services as needed. Corporate & Campus Networking: Share ownership of the day-to-day company network — offices, LAN/WLAN, remote access, and connectivity between on-prem/colo, corporate, and cloud environments (site-to-site VPN, cloud interconnects such as AWS, and SD-WAN where appropriate) — alongside our existing network engineer in Europe. Bring these environments up to a consistent, well-engineered standard rather than best-effort maintenance, ensuring routing, redundancy, and performance meet the needs of both the AI labs and corporate users. Network Security & Segmentation : Partner with Corporate/Product Security to operationalize network security baselines — firewall policy, ACLs, network access control, least-privilege segmentation, and secure management planes across all environments. Monitoring, Observability & Capacity: Implement and maintain network and infrastructure monitoring, alerting, and traffic visibility across labs, datacenter, corporate, and cloud environments. Use it to catch issues early, plan capacity, and inform architecture decisions. Standards, Documentation & Automation: Establish network and infrastructure standards, runbooks, and clear architecture documentation as this function scales into a proper team. Automate configuration and repetitive operations (IaC / network automation) to reduce manual work and drift. Incident Response & On-Call: Participate in an on-call rotation to respond to network and infrastructure incidents across labs and corporate environments. Triage and resolve production issues, perform root cause analysis, and contribute to post-incident reviews to prevent recurrence. Qualifications 5+ years of experience in a Network Engineering role, with networking as the core of your background. Strong hands-on experience designing and operating switching and routing in datacenter and/or colocation environments — spine/leaf or top-of-rack fabrics, VLANs, VXLAN/EVPN, BGP/OSPF, and structured cabling. Solid experience with firewalls, ACLs, VPNs (site-to-site and remote access), and network segmentation. Vendor experience with the likes of Cisco, Arista, Juniper, Palo Alto, or Fortinet. Comfortable working physically on-site in a datacenter — racking, cabling, cross-connects, and troubleshooting at the hardware level — and coordinating remote-hands or contractor work at sites without direct access. Working knowledge of server hardware — provisioning, firmware/BMC management (iDRAC/iLO), and physical troubleshooting — with the willingness to own the compute layer alongside the network. Experience with cloud and hybrid connectivity (AWS interconnects, VPN, SD-WAN) and how on-prem, colo, and cloud environments fit together. Familiarity with network monitoring and observability (e.g., SNMP-based tooling, NetFlow, Prometheus/Grafana, or similar) and using it for capacity planning. Scripting/automation and network automation or Infrastructure as Code (Python, Bash, Ansible, Terraform, or similar) — hands-on experience is a strong plus; alternatively, a demonstrated ability and strong desire to pick these up quickly. Prior experience with on-call rotations and incident management. Good understanding of network and infrastructure security fundamentals — least-privilege access, secure management planes, and segmentation. High-throughput and GPU/AI cluster networking (RDMA/RoCE, InfiniBand, high-speed Ethernet) — existing experience is a strong plus; alternatively, a strong desire and ability to ramp up quickly in this area. Experience with SOC 2, ISO 27001, or similar compliance frameworks is a plus. Strong communication skills and the ability to document standards, runbooks, and architectural decisions clearly. Additional Information What does Mirantis offer you? Work with an established Silicon Valley leader in the cloud infrastructure industry; Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies; Be a part of cutting-edge, open-source innovation; Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued; Professional development and training; Attend conferences and working groups; Company outings, happy hours, hackathons, and tech talks; Receive a competitive compensation package with a strong benefits plan. We are a Leader for Container Management in G2 (#2 after AWS)!
Job Description We are seeking an experienced Software Support Engineer who enjoys solving complex technical issues, supporting enterprise applications, and building strong relationships with end users. This role is ideal for a technology professional who is a true problem solver, thrives in customer-facing environments, and has broad technical knowledge across multiple platforms and systems. Pay: $80,000 to $90,000 annually Responsibilities Provide advanced application and software support to internal users and business stakeholders. Analyze, troubleshoot, and resolve software-related issues. Serve as a subject matter expert for assigned applications. Monitor application performance and ensure system availability and integrity. Coordinate with third-party vendors to resolve application issues when necessary. Assist with application upgrades, enhancements, implementations, and migrations. Develop and maintain technical documentation and system configurations. Participate in projects related to application deployments and improvements. Train users on new and existing software solutions. Mentor junior team members and contribute to technical best practices. Required Qualifications Bachelor's degree in Information Technology or a related field, or equivalent experience. 5+ years of application support or software support experience. Strong troubleshooting and root-cause analysis skills. Experience supporting enterprise applications and business systems. Working knowledge of SQL and relational databases. Experience conducting user training and technical presentations. Excellent communication and customer service skills. Preferred Qualifications Experience with cloud-based technologies and migrations. Knowledge of scripting languages such as PowerShell. Familiarity with ITIL methodologies. Experience supporting multiple business applications in a large enterprise environment. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative. Job Requirements Hybrid
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Description Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company; we are a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career – you will discover a vibrant ecosystem where your talents celebrated, your ideas embraced, and your potential achieved. Every Interclypse team member can benefit based on their efforts and collectively benefit through the overall company's success. Join our mission to have a positive transformational impact on society, community, industry, and individuals by always "Doing What is Right". Together, let's pioneer a future where greatness is not just achieved, but exceeded. To actualize this vision, Interclypse employs a growth mindset culture that empowers employees to rise in their careers by providing them with tools, mentorship, and a supportive environment to ensure long-term success. Make a difference. Join our team by applying today! We are hiring for this role at multiple levels. Whether you're early in your career with strong instincts and a hunger to learn, or a seasoned support engineer who has seen it all, we'd like to hear from you. Title, responsibilities, and compensation will be aligned to your experience. About The Role Sofiac customers count on our product every day — and when something doesn't work the way they expect, you're the person they'll trust to figure out why. We're looking for a Technical Support Engineer who is equal parts problem solver and communicator: someone who can sit with a customer, understand their issue in their own words, then roll up their sleeves and dig into XML and JSON data to find the root cause. This is not a scripted, ticket-queue support job. You'll own problems end to end — from the first customer conversation through investigation, resolution, and the follow-up that confirms the fix. You'll also be the voice of the customer back to our product and engineering teams, helping Sofiac get better with every issue you solve. What You Will Do Serve as the primary technical point of contact for Sofiac customers, handling inquiries and issues by phone, email, and screen-share with professionalism and empathy Troubleshoot and debug customer-reported problems, including inspecting and analyzing XML and JSON data files, payloads, and logs to isolate root causes Reproduce issues, document findings clearly, and either resolve them directly or escalate to engineering with a complete, well-organized investigation Guide customers through configuration, data formatting, and integration questions Translate technical findings into plain language customers can understand and act on Identify recurring issues and contribute to knowledge base articles, FAQs, and internal runbooks Partner with the product team to relay customer feedback, pain points, and enhancement ideas What We Are Looking For (All Levels) Experience in — or demonstrated aptitude for — a customer-facing technical role (technical support, help desk, implementation, QA, internships, or similar) Comfort reading, interpreting, and debugging XML and JSON — you can spot a malformed payload, a missing element, or a data mismatch and explain what went wrong (for junior candidates, solid fundamentals and the ability to learn quickly are what matter most) Strong analytical and troubleshooting instincts — you enjoy the puzzle, not just the fix Excellent written and verbal communication skills; you can stay calm, clear, and constructive with a frustrated customer Ability to manage multiple open issues, prioritize effectively, and follow through without being chased A genuine customer-service mindset: patience, ownership, and pride in leaving customers better off than you found them Nice to have Experience with APIs (REST/SOAP), data validation tools, or log analysis Basic SQL or scripting skills for data investigation Familiarity with ticketing systems (Jira, Zendesk, ServiceNow, or similar) Experience supporting a SaaS or data-driven software product [If applicable: eligibility for or possession of a security clearance] Requirements Bachelor's degree in computer science, engineering, or a related field Why You Will Love Interclypse You want to work for an adaptive company that moves at your speed. You want a healthy work-life balance. You want to work with a passionate team on an important mission. You want to work for an organization that values and appreciates you. You want to work for an organization that invests in your growth. You want the option for career mentorship, both in technology and in business. You value a company with a strong culture of growth and support. Benefits Personal Time Off (PTO) for vacations, holidays, illnesses Parental Leave Bereavement Leave Jury Duty Leave Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum Financial education and planning support Health Insurance (Medical, Dental, Vision) Health Savings Account (HSA) Medical and Dependent Care Flexible Spending Accounts (FSA) Employee Assistance Program Life Insurance ? Accidental Death and Dismemberment Insurance Disability: Short-term and long-term disability coverage Educational support Company apparel Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more. Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection EOE AA M/F/Vet/Disability Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Related terms and topics: Microsoft SharePoint, Power BI, O236, Power Apps, and Power Automate. The base salary range provided is not adjusted for geographic differences associated with where the work is being performed. Actual salaries will vary depending on factors including but not limited to location, candidate's experience and education/training, internal peer equity, and market and business consideration.
At ExtraHop, we're on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running. Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you'd like to spend the next chapter of your career, we'd love to hear from you. Position Summary We are looking for a Global Support Engineer I who can support a remote-first, flexible shift schedule. This is a growth role—you will advance your career as a support engineering professional while simultaneously increasing your knowledge and hands-on experience with networking infrastructure as a service. You will regularly support interesting and challenging technical matters and questions and bring clarity to our customers as they leverage our tools to secure their networks in an ever-changing security threat landscape. Key Responsibilities As a member of the Global Support Engineering team, you will work with customers to resolve technical issues with our product(s) using a variety of internal resources and provide data analysis to understand and troubleshoot systems. Your day-to-day responsibilities could include any of the following: Provide hardware and firmware deployment support for our appliances. Actively participate in Knowledge Centered Services (KCS) by learning from documented knowledge and contributing to discussions. Engage in troubleshooting activities, following guidance and existing documentation. Assist with the initial stages of ticket handling and escalate when necessary. Work collaboratively with more experienced engineers and cross functional teams to gain deeper insights into complex issues. Assist customers with configuration of network infrastructure, virtualization, and third-party integrations. Assist customers with hardware support and replacement. Utilize a ticketing system to update, communicate, and move work items to completion. Act as the single point of contact for customer questions and concerns. Communicate with customers in a highly professional manner via various channels including phone, ticketing system, and video conferencing. Pair your existing knowledge with a continuous learning mindset to elevate your service to our customers while being a force-multiplier to your colleagues. Attend regular "in-office" meetings (limited to no more than monthly) and annual in-office training sessions Required Qualifications Two years of experience in B2B Technical Support — this is not an entry-level position. In-depth knowledge of the OSI model. Understanding of network infrastructure routing and switching concepts. In-depth knowledge of data traversal within an internal environment and its interaction with external networks. Specific networking knowledge related to protocols, DHCP, TCP, DNS resolution, TLS and TLS connection establishment, HTTP, SSO, network topologies, etc. Ability to translate technical concepts into applicable troubleshooting best practices. Ability to troubleshoot complex architectural incidents based on the application or incident. Excellent customer service, organizational, and documentation skills. Ability to work cooperatively with others within the organization and other cross-functional stakeholders. Ability to work well in fast-paced, high-stress environments. Predictable, reliable attendance. Preferred Qualifications Experience with Unix/Linux-based operating systems. An understanding of cybersecurity concepts, terminology and tools Javascript familiarity and comfort. Certifications in networking or infrastructure (like CompTIA Network+). Certifications in Cyber Security (like CompTia Security+) Schedule: 8am-5pm EST The hourly pay range for this role is $28/hr - $32/hr; equivalent to approximately $58,240.00 to $66,560.00 annually, based on a 40 hour work week + bonus + benefits About Extrahop ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments. This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise. OUR VALUES Our culture is rooted in our five Values . These set the expectations for how we work individually and collectively as a team. Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues. Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company. Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done. Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo. Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team. Benefits Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits: Health, Dental, and Vision Benefits Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan FSA and Dependent Care Accounts + EAP, where applicable Educational Reimbursement 401k with Employer Match or Pension where applicable Pet Insurance (US Only) Parental Leave (US Only) Hybrid and Remote Work Model Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today! To learn more, visit our website or follow us on LinkedIn . Create a Job Alert Interested in building your career at ExtraHop? Get future opportunities sent straight to your email.
About The Team When a rental business hits a problem it can't solve, it comes to the Point of Rental Support team. We're the people who know the product inside and out and get customers back to renting fast. As a Support Solutions Engineer, you're the Tier 2 expert: you take the hardest cases, find the root cause, and make the whole team sharper along the way. What You'll Do Own complex, escalated customer issues from first contact to resolution, across phone, chat and email Diagnose software problems by asking probing questions, reproducing issues and ruling out causes one by one Write and run SQL queries to investigate data issues and validate fixes Act as the escalation point for Tier 1 technicians, so customers get resolutions quickly and stay informed Partner with Development to report defects, give reproduction steps and push fixes for customer-impacting issues Translate technical answers into plain language that fits each customer's situation and business Document every case clearly, and turn repeat issues into knowledge base articles Train and mentor Tier 1 technicians on troubleshooting and the product Watch for patterns in performance and stability issues, and flag them before they become widespread What You Bring 3-5 years in software or technical support, including handling escalated or Tier 2 issues Strong troubleshooting skills across applications, operating systems and networks Working SQL knowledge: you can write queries to investigate and validate data A calm, clear way of explaining technical concepts to non-technical people Customer advocacy: you follow through, keep people updated and push internally when it matters Disciplined documentation habits Comfort working independently in a fully remote team Bachelor's in CS, IT or a related field, or equivalent experience Preferred: rental industry experience, hands-on Point of Rental experience Why Point of Rental Point of Rental is the global leader in rental software, trusted by thousands of rental businesses worldwide. In this role you'll see the direct impact of your work every day: a customer back up and running, a defect fixed, a Tier 1 teammate who can now solve a problem on their own. You'll get remote flexibility and a team that invests in getting better together. Job Type: Full-time, exempt. M-F, daytime hours. 100% remote, with some travel for company events. Compensation: $70,000-$85,000 base. The base pay actually offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, experience and training, skills, licenses and certifications, and education, among other factors. Benefits: Medical, dental and vision; 120 hours PTO; 100% 401(k) match up to 4%.
WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. What You'll Do The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there. On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next, you may be advising another on how to best integrate Box into their custom CRM. There is never a lack of technical challenges. Who You Are We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. You are a technologist at heart. You appreciate how technology can be applied to solve complex problems. Being a trusted advisor and a change agent is energizing. You get excited about collaborating with diverse teams to drive successful outcomes. You are intellectually curious and a passionate learner who loves sharing knowledge with others. You are adept at architecting and designing technical solutions with the right mix of Box configurations/APIs, other SaaS technologies, integration technologies, and partner tools to balance configuration and customization. You feel confident presenting detailed technical information to executives and positioning ideas to all levels including line of business managers, 'C' level executives, Developers, and IT Architects. You have an understanding of REST APIs and JSON. You have the ability to distill complex technical solutions and industry solutions into their digestible parts. With your technical and functional expertise, you are able to facilitate conversations with prospective and existing customers that ultimately lead to the design of solution architectures and strategy. You can handle in-depth technical questions during meetings and sales calls as they relate to implementing Box solutions. You develop project scope documentation, statements of work, technical specifications, and business requirements related to customer engagements. At the end of the day, you are seen as the trusted advisor with customers and they know your goals align to their business cases and strategy. Ultimately, you own the development and delivery of differentiated custom solutions. Here's the fine print: Required Skills: 5+ years of development, consulting, or professional services experience You love working in a dynamic environment where ambiguity is common...and can effectively speak to both technical and non-technical parties Expertise in architecture / system design for cloud solutions (i.e. APIs, DevOps, Infrastructure, middleware, scale limits, rate limits, etc.) Experience working with one or more of the following: Python, Typescript, Node.js (MEAN stack), Java, .NET , Visualforce. Establish technical delivery expertise based on market trends, research and customer requirements. This role will be the primary leader for pre-sales scoping and delivering repeatable technical solutions. Develop and deliver repeatable solutions that can be used as an industry playbook to drive repeated success & best practices Collaborate closely with key stakeholders across Sales and Customer Success to effectively execute on successful GTM strategy Accurately forecast capacity and deliver upon revenue targets Team with Solutions Consultants to support bookings target attainment A drivers license may be required if you are asked to visit clients onsite Preferred Skills: Expertise in Enterprise Content Management systems and cloud migrations Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here. Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here. For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here. Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision. United States Pay Range: $121,000 USD - $151,000 USD
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact The work you do here matters to millions. Growth Philadelphia is growing, why not grow with it? Diversity & Inclusion Find a career in a place where everyone belongs. Benefits - We Care About Your Well Being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The IT Business Analyst will collaborate closely with the software engineering team, the IT Project Management Office (PMO), and business stakeholders across the Department of Aviation to translate business needs into actionable requirements, support solution delivery, and ensure successful implementation of IT initiatives. This role plays a key part in bridging technical solutions and business operations within the Department of Aviation. Key Responsibilities: Act as a liaison between business stakeholders (airport operations, administrative units, and aviation partners) and the software engineering team to gather, document, and validate business requirements, workflows, data models, and functional specifications. Support the PMO with requirements management, process mapping, gap analysis, impact assessment, business case development, and test planning. Collaborate with engineers, QA/test teams, deployment staff, and end users throughout the software development lifecycle to ensure solutions meet business needs and comply with department and City standards. Facilitate workshops, interviews, focus groups, and working sessions to elicit and refine requirements; prepare user stories, use cases, acceptance criteria, and traceability matrices. Monitor project progress, flag issues and risks, support change-control procedures, and contribute to lessons-learned and continuous improvement initiatives. Analyze existing systems and data flows to identify opportunities for automation, optimization, and enhanced reporting; document findings for stakeholders. Translate technical solutions into business-friendly language and prepare clear documentation, dashboards, status reports, presentations, and training materials for technical and non-technical audiences. Promote a culture of collaboration, innovation, and customer focus within the IT team and across the Department of Aviation. Adhere to City of Philadelphia and Department of Aviation policies, including diversity, equity & inclusion, record-keeping, cybersecurity, and accessibility standards. Required Knowledge, Skills & Abilities: Strong analytical skills with the ability to interpret complex business operations and translate insights into actionable requirements and process improvements. Experience in software development environments (Agile/Scrum, Kanban, or Waterfall) and familiarity with SDLC, requirement-gathering, test planning, user-acceptance testing, and deployment. Excellent written and verbal communication skills; able to engage with business stakeholders, technical teams, and senior leadership. Skilled in process mapping, data flow analysis, requirements documentation, user stories/use cases, acceptance criteria, and test case preparation. Ability to work independently and collaboratively; manage competing priorities, handle ambiguity, and deliver results in a dynamic environment. Proficiency with business-analysis and project-management tools (e.g., JIRA/Confluence, MS Visio, Excel, Power BI). Customer-service mindset: able to build relationships, understand stakeholder needs, and deliver high-quality outcomes that support organizational goals. Commitment to the mission of the City of Philadelphia and the Department of Aviation: driving efficiencies, delivering public value, and supporting safe, efficient aviation operations. Qualifications Preferred Qualifications: Bachelor's degree in information systems, Business Administration, or related field (or equivalent experience). Prior experience in government, aviation, transportation, or large-scale IT environments. Certification in business analysis (CBAP, PMI-PBA) or project management (PMP, CAPM). Familiarity with airport operations, aviation business processes, or public-sector regulatory environments. Experience with data modeling, business intelligence tools (Power BI, Tableau), or process automation initiatives (RPA, workflow engines). Security Requirements Obtainment of a Security Badge is a condition of employment. Must pass and maintain SIDA (Security Identification Display Area) and STA (Security Threat Assessment) clearance at the time of appointment and during tenure of employment. Additional Information Salary Range cannot exceed $70,000 Important: To apply, candidates must provide a cover letter and a resume. Work Setting: in-person (onsite) The successful applicant will be required to submit to a fingerprint background check per CJIS policy. Discover the Perks of Being a City of Philadelphia Employee : We offer Comprehensive health coverage for employees and their eligible dependents Our wellness program offers eligibility into the discounted medical plan Employees receive paid vacation, sick leave, and holidays Generous retirement savings options are available Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! This position is required to work on site at least 3 days a week at our Overland Park, KS office. It is not available for remote opportunity Job Overview This role supports organizational goals by gathering and analyzing requirements for business applications across multiple channels. It primarily documents, validates, and traces requirements to ensure alignment with business needs and system capabilities. The role facilitates communication among stakeholders to reconcile conflicting needs and develop comprehensive solution work products. Success is measured by the accuracy of requirements, stakeholder consensus, and effective support of system and process improvements. The work impacts organizational efficiency and customer service by enabling cost-effective, user-aligned systems and procedures. Job Responsibilities : Elicit and evaluate information from diverse sources to clarify true business needs and distinguish solution ideas from requests Facilitate requirement sessions and produce comprehensive documentation including validation and traceability of requests Utilize modeling techniques to graphically represent requirements and enhance textual documentation Develop and manage a business analysis work plan to coordinate tasks, deliverables, and schedules with stakeholders and project management Provide subject matter expertise and consulting support on complex tasks while initiating process and tool improvements Contribute to process improvement initiatives to enhance business analysis effectiveness and efficiency Also responsible for other duties/projects as assigned by business management as needed Required Education, Work Experience, & Skills : Bachelor's Degree OR combination of education and experience deemed equivalent (Required) Acceptable areas of study include Management Information Systems, IT, Business Administration or related field Critical thinking skills with a view toward process evaluation/enhancement. (Required) Strong working knowledge of utilizing and writing SQL queries. (Required) Organizing (Required) Attention To Detail (Required) Communication - Ability to articulate potential issues/solutions either written or verbally. (Required) Business Systems Analysis (Required) Business Systems Consulting (Required) Technical Writing (Required) Microsoft Office (Required) Microsoft Visio (Required) Preferred Experience, Knowledge, Skills and Abilities : 2-4 years Working experience of systems analysis experience with understanding strategic business information systems. (Preferred) Experience with SharePoint. (Preferred) At least 18 years of age Legally authorized to work in the United States Travel : Travel Required (Yes/No): No DOT Regulated : DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Overland Park, KS Base Compensation Range: $71,800 - $97,100 Total Target Cash Earnings Opportunity: $72,490 - $130,900 National Base Pay Range: $65,900 - $119,000 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ375818 At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth–and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Standard Job Description Applies functional knowledge to the design and customization of SAP or PeopleSoft client/server application to meet the company's requirements and systems needs. Understands content, processes, and procedures associated with implementing enterprise applications. Writes functional requirements, develops test plans, and works with production issues. Works with developers to ensure requirements are being met. At higher levels, serves as subject matter expert associated with content, processes, and procedures associated with implementing enterprise applications. Basic Qualifications Ability to work independently and meet hard deadlines Experience with systems design, development, and analysis Experience with VBA & SQL Strong MS Office Proficiency (Excel, PowerPoint, Word) Process improvement mindset/strategic thinker Desired Skills Experience with Deltek COBRA Experience with SAP Secret clearance Defense Industry understanding Pay Information Full-Time Salary Range: $76700.00 - $142500.00 At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally. The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability. Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics. For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
